SUDHISH SURYAWANSI 8379 Tillett Loop Manassas, VA 20110 (703) 328-9486 ss13cb064@westpost.

net SUMMARY * Experienced management professional with expertise in GSA (General Systems Adm inistration) network, systems development, and supervision. * 10+ years' experience in the IT industry, including 2 years of GSA experience. * Managed and provided technical widows and network related services and support s. * Develop sustained relationships with internal management and employees and ext ernal vendors and clients based on knowledge and trust. * Proficient with both Windows (8 years) and UNIX (3 years) Servers. * Proficient with various web applications and tools such as IIS, Sun Java and A pache Tomcat. TECHNOLOGY SKILLS Intermediate to expert knowledge (installation, configuration, maintenance and s cripting when necessary) of CentOS, Microsoft ISA, Microsoft IIS, Microsoft SQL 2005, MySQL, Apache Tomcat, Active Directory, Load Balancing, Windows/Unix Admin istration, VNC, VMware, TCP/IP, MAC NetBui, Blackboard, Colonial Mail System, Ba nner, EAS (Oracle), TRS (Time Reporting Systems). Knowledge of TCP/IP networking, Active Directory, DNS, Windows account managemen t, network and NTFS file permission management. Knowledge of various Dell/IBM/Sun Server hardware, and tools associated with ins talling and configuring systems and server patching technology; UNIX/Windows. Knowledge of Storage System technology and imaging technologies. Knowledge of Efficient use of Microsoft Office tools suite Ability to work a 24x7 on-call rotation schedule. OTHER SKILLS Working knowledge of Eclipse, Sun One Java, Visual Studio, Oracle 9i/10g, SQL Se rver 2000/2005, Crystal Reports, HP Open View, Nessus, Found stone, Lotus Notes, Suse Linux Prof 8.0, Mat lab, Red Hat Linux 5.x, Lotus Approach, MS Word, Excel , Erwin, Visio, AmiPro, WordPro, Corel Draw, Photo Suite, Photoshop, PHP, JAVA, JSP, JavaScript, HTML/XTML/XML, CSS Zen & XML, Visual Basic, Visual C++ .NET, C/ C++, ColdFusion, Unix, Perl, PHP, Drupal. Windows 95/98/NT/2000/2003/2008/XP/Vista/Windows7, MAC OS Systems, Solaris 8,9,1 0 SPARC and X86, SQL*PLUS, Lotus Approach and Access. EXPERIENCE Stars and Stripes Feb. 2010 - Aug. 2010 System Administrator Provided technical support to Stars and Stripes for publishing newspapers throug hout the different regions (Central, Pacific, Europe and Mid East). Responsibilities: * Provided technical support (installation, configuration, maintenance and scrip ting when necessary) of CentOS, Microsoft ISA, Microsoft IIS, Microsoft SQL 2005 , MySQL, PHP, JAVA, Apache Tomcat, Active Directory, Windows/Unix Administration , VNC, VMware, TCP/IP, and MAC OS Systems. * Provided technical support for network and internetworking operating systems, software, protocols and related equipment used (VPN software/hardware, switches, routers, hubs, backup tapes, Wide Area telecommunications interfaces, wireless communications, data collection technologies). * Provided technical support building and setting up new Windows Servers (2003 & 2008 - for Polopoly Systems - Load Balancing), Linux Servers (using VMware), bu ilding newspapers on a daily basis using MS SQL 2005 database, maintaining criti cal updates and monitoring other systems (using Big Fix), installing anti-virus

related updates (using Symantec Endpoint Protection - version 11.0). * Daily operational tasks included: performing backups (using Symantec Executiv es 10.1) on SAN based systems for all four regions, servicing tickets (using BMC ) for onsite and remote customers on technical issues pertaining to servers OS a nd storage, the monitoring of servers, storage, and backup devices. United States Patent Trademark Office (USPTO) Aug. 2008 - Sept. 2009 Network Security Patent Examiner Provided technical support to USPTO for various patent applications throughout t he world using various research tools such as East, West and Goggle Patents. Responsibilities: * Created and wrote patent related documents using OAKS. * Provided patents examining related supports to the end General Services Admini stration (GSA) users. * Provided support to the GSA users on issues of moderate complexity. * Performed monthly GSA related trainings. UNISYS May 2006 - Aug. 2008 System Administrator Provided technical support to AARP and the Department of Homeland Security (DHS) . Responsibilities * Provided operation management and technical supports and trained new employees when needed. * Performed monthly GSA related online tasks such as ROW, FPDS, and Table Report s. * Provided technical support (installation, configuration, maintenance and scrip ting when necessary) of Linux Systems, Microsoft ISA, Microsoft IIS, Microsoft S QL 2005, My SQL, PHP, JAVA and Apache Tomcat, Active Directory, Windows/Unix Adm inistration, VNC, VMware, TCP/IP, and Solaris OS Systems (version 9 and 10). * Provided technical support for network and internetworking operating systems, software, protocols and related equipment used (VPN software/hardware, switches, routers, hubs, backup tapes, Wide area telecommunications interfaces, wireless communications, data collection technologies). * Provided technical support building and setting up new Windows Servers (2000 & 2003), Linux Servers (Red Hat Enterprise), MS SQL 2005 database, maintaining cr itical updates and monitoring other systems (using Nessus), installing anti-viru s related updates (using McAfee). * Daily operational tasks included: performing backups (using Legato), servicin g tickets (using Unisys) for onsite and remote customers on technical issues per taining to servers OS and storage, the monitoring of servers, storage, and backu p devices. The George Washington University Oct. 2004 - May 2006 Senior Help Desk Analyst Provided technical support to the end users such as resetting the Oracle passwor ds online, desktop oracle related support. Responsibilities: * Provided solutions for a variety of systems such as Blackboard, Colonial Mail, Banner, EAS (Oracle), TRS (Time Reporting System), Cognos, Novell, MS Office 20 00/XP/2003Pro, and other WWW based utilities. * Provided network assistance to the clients with various network protocols such as Windows TCP/IP and UNIX/MAC NetBui * Provided customer assistance in areas of system applications, web-design and s erver/printer conflicts on both PC and Mac platforms. * Created, tracked and closed helpdesk related tickets using Remedy 6.0 to ensur e quality feedback and proper escalation procedures within the ISS hierarchy. * Installed and supported clients running Windows NT/2000/XP, Mac OS 9, OS X 10. 2 Jaguar, 10.3 Panther, and 10.4 Tiger. * Provided technical phone support for University clients while communicating wi

th end-users on a non-technical level. * Provided technical support writing and updating GWU related system documentati ons. * Daily operational tasks included: performing backups (using Symantec Executiv es), servicing tickets (using Remedy) for onsite and remote customers on technic al issues pertaining to servers OS and storage, the monitoring of servers, stora ge, and backup devices. CACI AB, Inc. Feb. 2001 - Aug. 2004 Network System Analyst Provided technical support to CACI internal and external clients and end-users. Responsibilities: * Performed various tests on clients' machines by writing small batch scripting using various programs such as C/C++. * Experience in SQL Server, MS Server and Oracle. * Designed and modified database, converted old MS Access database into MS SQL s erver database. * Provided technical support (installation, configuration, maintenance and scrip ting when necessary) of Linux Systems, Microsoft ISA, Microsoft IIS, Microsoft S QL 2000, My SQL, PHP, JAVA and Apache Tomcat, Active Directory, Windows/Unix Adm inistration, VNC, VMware, and TCP/IP. * Provided technical support for network and internetworking operating systems, software, protocols and related equipment used (VPN software/hardware, switches, routers, hubs, backup tapes, Wide area telecommunications interfaces, wireless communications, data collection technologies). * Provided technical support building and setting up new Windows Servers (2000 & 2003), Linux Servers (Red Hat Enterprise), MS SQL 2000 database, maintaining cr itical updates and monitoring other systems, installing anti-virus related updat es (using McAfee). * Daily operational tasks included: performing backups (using Symantec), servic ing tickets (using BMC) for onsite and remote customers on technical issues pert aining to servers OS and storage, the monitoring of servers, storage, and backup devices. EDUCATION George Mason University, Fairfax, VA Bachelor of Science Computer Science Northern Virginia Community College, Annandale, VA Associates of Science Comput er Science CERTIFICATIONS/AWARDS A+, Network+ and MCP Certified. Received award for volunteer services as a web designer for Northern Virginia Co mmunity College (1998-1999).