Frank Vincent Rogone 20 Bell Ave Unit 3 Pittsburgh Pa 15205 412 841 1425 vinny0318 at gmx com PROFESSIONAL

SUMMARY A goal oriented organizer and team player that has excellent communication skill s training skills and has a keen ability to manage people and assets A detaile d oriented problem solver with a good sense of humor the ability to work well u nder pressure and meet monthly goals Self motivated with excellent conflict re solution skills A good planner with specialized skills in management customer relations market analysis and time management A positive energetic aggressi ve flexible results oriented manager and a quick learner with transferable ski lls MANAGEMENT Developed training programs that enabled all employees to reach their personal e fficiency and inter office skills Trained employees on computer assisted real estate system Trained Asset Managers that resulted in achieving a closing goal that exceeded c lient expectations Organized and implemented a process to facilitate a decrease of lost assets to t ax sales and homeowner association sales Achieved Client Satisfaction Index that exceeded company client and employee b enchmarks Improved sales in new company projects increasing net profit with innovative bu siness plans Commended by management on numerous occasions for the quality and consistency of my performance CLIENT RELATIONS Minimized client cost index by 40 percent by being perceptive to contractor repa ir costs Analyzed market to achieve highest gross dollar amount for each asset with confi dent and persuasive negotiations with buyers Conducted customer transactions and conflicts in a friendly courteous and exped ient manner Proficient at developing excellent relationships with clients through daily inte ractions and weekly conference call meetings PERSONAL STRENGTHS Career reflects total involvement high motivation and eagerness to work Creative and energetic capable to sustain effort necessary to see a project thr ough from conception to completion paying close attention to detail Able to communicate with all levels of personnel EXPERIENCE Team Lead Powerink Settlement services Coraopolis PA Asset Manager Single Source Property Solutions Canonsburg PA Title Department Team Lead and Client Relations Fiserv Lending Solutions Pitts burgh PA Real Estate Agent Howard Hanna Pittsburgh PA Title Department Recorder and Report Manager National Real Estate Pittsburgh PA Senior Team Lead Land America One Stop Pittsburgh PA PROFESSIONAL DEVELOPMENT Business Management Currently Professional Certificate Bookkeeping Sawyer Business College San Diego CA

US Navy San Diego CA Alan Kells Licensed Real Estate Pittsburgh PA Dale Carnegie Management Training Seminar Pittsburgh PA