PROFILE: Results-oriented management and administrative professional; detailoriented with strong organizational skills, able to work well under

deadlines in a changing environment with demonstrated ability to manage relationships with b oth internal and external customers; demonstrated ability to work effectively un der pressure and within a collaborative team oriented environment using sound ju dgment. Excellent communication skills both oral and written; excellent custome r service skills. HIGHLIGHTS OF QUALIFICATIONS * * * * * * * * * Project Management Facilities & Office Management Administrator Resource Management Training & Development Expense Control Special Events Coordination Proposal Preparation Microsoft Outlook & Office Suite of Productivity Software; SharePoint

SELECTED ACHIEVEMENTS MANAGED furniture installations for various fortune 500 companies in Houston and surrounding areas. RESULT: Enhanced workplace environment by providing new erg onomic private office furniture and/or workstations. MANAGED the installation of a $1 million, tri-city LAN with over 400 users utili zing a Novell network on time and under budget. RESULT: Most users went from e ither manual, or PC processing to a state-of-the-art, enterprise-wide network, t hus improving efficiency, decreasing costs and the amount of time to complete pr ojects. COORDINATED the renovation of over 10,000 square feet of office space for fifty employees, including all furnishings, design, environmental systems and dealt wi th all contractors and sub-contractors. RESULT: Improved employee morale and pr oductivity because of more employee friendly atmosphere with the correct tools. NEGOTIATED vendor contracts on a regular basis for virtually all types of equipm ent and services required to operate a highly functional office and corporation. RESULT: The highest quality products and services that meet, or surpass the ne eds of the office/corporation at the lowest prices possible. INITIATED participation in a class action suit against a vendor that sold us def ective products during a recall. RESULT: Large cash settlement that enabled us to obtain products from other vendors and provide the best solutions for our em ployees.

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PROFESSIONAL HISTORY Project Manager, Office Pavilion 2007-2010 Drive and maintain the creative process from strategy to concept through complet ion, with key responsibilities including overseeing the successful completion of project objectives while efficiently managing time-lines and budgets; identifyi ng and resolving project issues while building, influencing, leading and motivat ing the team toward desired end results and creating schedules and task orders f or current projects. Single point of contact and integrative responsibility for all aspects of assigned contract furniture projects, from inception of project to final close-out and invoicing. Plan, coordinate and oversee all tasks, criti cal dates, client and third party interface and relations, performance quality a nd customer satisfaction, budget and project administration for each assigned pr oject. For each project, responsible for entire business transaction and on-site administration along with quality control measures for ensuring the entire proj ect finish on time and within budget. Manager, Facilities & Office Services, Alliant Insurance 2005-2007 Manage facilities and supervise services staff to deliver expected service level s to the company within the prescribed budget while coordinating work assignment s among building technicians, vendors and contractors. Manage office services ac tivities on daily basis with regard to mail, reception area, office supplies, re freshment services and building maintenance and repair issues. Additionally, t enant liasion as well as the contact for all outside vendors with regard to dail y operations encompassing everything from plant services to contract negotiation s for national vendor accounts as well as tenant liasion to property management. Coordinate and manage inter and intra-office moves, renovation projects and sub contractors, furniture acquisition and installation. Administrator/Office Manager, Intermat, Inc. 2000-2004 Directed office moves and renovations. Negotiated and coordinated with vendors and subcontractors on build-out plans and scheduling. Oversaw construction from conception to completion. Managed administrative operations and acquired suppl ies, including furniture, office equipment, communication systems, and employees . Participated in a class action suit netting more than $25 thousand cash. Contract Consultant and Project Manager, Self-Employed 1998-1999 / 1992-1994 Assisted businesses in organization and start-up. Managed system integration pr ojects, supervising projects and ensuring the provision of all resources. Provi ded general business advice. Owner, Shopping Is My Bag 1994-1998 Owned and managed a full-service personal shopping program for individuals and c orporations. Organized events and created/edited a newsletter and databases for clients. Executed all promotions, including advertising and marketing. EDUCATION Bachelor of Science University of Texas at Austin, Texas

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