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Strategic Briefing Optimization of SAP Environments

What have you got on your SAP agenda?

The faster the world of business changes, the more important is that IT strategy and business strategy go hand in hand. After all, innovative SAP systems are what it takes to bring new products and services to market quickly and reliably. At the same time, however, increasing competition is exerting downward pressure on margins and prices. That means todays CIOs are confronted with the challenge of finding the right balance between optimal support for the business processes on the one hand and an affordable IT budget on the other hand. In the SAP area, there are four key issues that call for ongoing enhancement.

Innovation with existing applications or introduction of new SAP applications Changes in business processes can be efficiently implemented only with the support of modern application landscapes. Thats why operational business areas expect fast deployment of application innovations from their IT departments. Of course, the increasing cost of maintaining old SAP versions is another concern that speaks in favor of innovation. On the other hand, the cost of migration or deployment and a lack or capacity or qualified IT personnel are factors that inhibit innovation. Since business units cannot opt for innovations no matter what they cost, migration has to be very efficient and cost transparent.

Optimization of IT infrastructures New applications and versions generally require more compute power and storage capacity. And that in turn necessitates additional investments in hardware. The question then arises as to how to achieve the increase in SAPS with the least possible investment, which means with a low initial investment and expenditure thereafter as the project progresses. This represents the only way to achieve flexible, organic expansion of an IT infrastructure and optimal use of capacity at the same time. Of course, it is equally necessary to achieve high availability management and disaster recovery without incurring an explosive increase in costs. Efficient operation Investments in new IT infrastructures often account for only a relatively small share of total costs since operating expense can be much higher. Many IT organizations also complain that they have to allocate excessive personnel resources to operation of the infrastructure, which of course means these resources are lacking elsewhere, for example, in the area of application development, for innovation projects or at the process level. That forces companies to ask themselves whether and to what extent they should operate their IT infrastructure themselves.

Quick, easy availability of data for decision-making purposes The greater the number of SAP applications in production, the greater the volume of data from the SAP landscape that has to be evaluated to be able to make tactical and strategic decisions. That results in increasingly complex queries involving increasingly large volumes of data. Here are two typical problems frequently encountered in this context: Companies often have too few IT specialists who are able to carry out complex queries after all, analyses essentially involve programming. As a result, it becomes virtually impossible for employees in operational departments who lack IT skills to make spontaneous queries. Complex queries take several hours, but less time is available for analyses in todays business environment. Fujitsus goal is Running SAP better, which means Fujitsu offers a seamless portfolio of products, solutions and services designed to give you optimal support in all key areas.

Key SAP Issues Application innovation

Challenges for Companies Complexity, personnel resources, know-how, maintenance expense, cost transparency

What Fujitsu can Provide Services for application innovation, management and assessment services

IT infrastructure optimization

Cost per SAPS, migration to x86, flexibility, efficient use of capacity, virtualization, scalability, high availability, disaster recovery

Dynamic infrastructure solution, assessment services, implementation and maintenance services

Efficient infrastructure operation

Costs of operation, capacity, skills, cost transparency, speed of problem handling

Managed & hosting services

Business Intelligence

Duration of queries, skill requirements, flexibility

Infrastructure solutions

Innovation and Management of SAP Applications

The SAP applications of most companies have grown and undergone significant change over time, for example, due to the creation of new business areas, acquisitions, joint ventures or changes in existing business processes. That not only results in high operating costs and a loss of transparency but also makes it increasingly difficult to support new business processes within the organization. In order to achieve sustainable improvements in terms of productivity, cost savings and competitiveness, a company must realign and improve these processes constantly. SAP ERP 7 offers more flexibility and functionality to support ongoing business activities than previous SAP releases that are still being used by many companies today. Since standard maintenance is no longer available for older SAP versions, the question arises as to whether the time has come to start planning for an upgrade or whether to continue to live with higher costs for software, hardware and support. When various SAP systems are used, or even different versions, the additional cost can be significant. In such cases, an upgrade may be worthwhile for a company. Any company looking for ways to implement a strategy based on shorter innovation cycles for its products

or services but is held back by the complexity of its system is likely to find that SAP ERP 7 provides the key to more flexible business processes. Today, the upgrade strategy of most companies usually involves an initial phase during which the technical upgrade is carried out and the IT infrastructure consolidated and modernized in order to reduce costs. Further tactical and strategic issues such as stabilization of IT, entry into SOA, implementation of new functionalities and harmonization of business processes are then usually addressed in a second phase. In addition to the issue of application innovation, companies are confronted with other challenges: International availability of applications, perhaps even across several time zones, with uniform service levels New requirements have to be covered despite the lack of the necessary personnel Expertise required for application innovation is either not available or not available on a timely basis Compliance with service levels

IBA migrates to SAP ERP 6.0 with Fujitsu IBA, a leading provider of solutions for cancer diagnosis and therapy, migrated its SAP system to SAP ERP 6.0 with Fujitsu. The entire project from the initial feasibility study up to completion of the upgrade took only  months.

Go-Live & Support Go-Live Preparation Realization Blueprint Project Preparation Decision Go or No Go

Assessment

The Fujitsu Upgrade Program for SAP gives you a tried and tested way to innovate your SAP software

Customer individual entry Fujitsu FastTrack for SAP Upgrade gives you an efficient way to launch your innovation project in the form of an assessment that provides a reliable basis for planning to cover aspects such as the selection of the right services, training needs and implementation options. This service guarantees you a structured, transparent procedure from the very beginning by using the Fujitsu FastTrack Tool, which has been tried and tested in the context of many SAP projects. This tool is designed to let us work together with you to determine, among other things, the ABAP programs deserving of special attention. That gives you a concrete analysis of your upgrade situation enabling you to estimate the cost of the necessary resources and draw up a concrete budget. If your company then starts with the innovation project, you can count on us to accompany you. The Fujitsu Upgrade Program for SAP is a seamless extension of the initial assessment featuring a stepby-step procedure developed by SAP and fine-tuned on the basis of the Fujitsu Lean IT Concept. All performance modules are precisely defined and benefit from a steady inflow of experience gained in connection with ongoing upgrade projects throughout the world. The benefits: The high degree of standardization of the Fujitsu Upgrade Program for SAP gives you the benefits of project implementation in combination with customer-specific configuration with industrial economies of scale. That not only significantly reduces the risks involved in projects of this nature but also lets you achieve your goals faster and more economically.

Application Services for execution Our Application Services give our customers proven solutions that enable them to overcome challenges such as high operating costs and insufficient transparency over the short and long term. Depending on your specific needs, we can provide application support and development services, help identify and eliminate sources of intransparency in your SAP systems and assist you as you implement upgrades. You can count on this comprehensive expertise throughout the entire life cycle of your SAP systems, which means that you and your employees can devote your time and energy to what counts driving your business forward. Our Application Services are likely to interest you if you are faced with the following issues: Application support and expansion Customizing and ABAP/ development, including form design, data migration, etc. System administration Interface monitoring Assistance and support for SAP users Complete responsibility for SAP operations You receive all services on the basis of service level agreements and invoicing models tailored to your specific needs. Fujitsu Application Services for SAP let you turn CapEx into variable expense to achieve significant economies through the use of optimized processes. Clearly defined agreements make application management more transparent and regular documentation increases the transparency of your application landscape, which in turn make change management more efficient. By making processes more efficient, you automatically expand the possibilities for making your company more competitive.

Optimization of SAP IT Infrastructures

New applications and versions generally require more compute power and storage capacity. For example, SAP ERP, including Unicode, requires about 0 to 0% more computing power and 0 to 70% more storage capacity than SAP R/ .7. However, many companies could also benefit from an upgrade since SAP system landscapes used to be based primarily on RISC or mainframe platforms due to the high demands in terms of performance, stability and security. At the very latest, this platform strategy should be reconsidered when it comes time to carry out a SAP upgrade. Industry-standard servers with x86 6-bit technology have already been the preferred platform for companies for several years. And a look at the SAPS benchmark shows why: x86 systems with two or four CPUs now even outperform newer and larger RISC systems. The most recent virtualization technologies are also being made available on x86 platforms and permit more flexible operation and more efficient use of the capacity of system resources. That adds up to enormous differences in the cost per SAPS. In many cases, migration pays for itself after only 18 months because of the savings in maintenance and support costs. The Linux servers now used by hundreds of our customers provide ample proof of their stability and performance in everyday productive operation.

Services to optimize SAP IT infrastructures SAP SystemInspection Service from Fujitsu provides a proven approach that makes it possible to obtain optimal results when dimensioning SAP landscapes. This approach is intended to support assessment for two application areas: Analysis of performance bottlenecks and projections for continued operation or support for upgrade, migration and consolidation projects. SAP SystemInspection Service makes parameters such as performance, capacity and response behavior completely transparent. It localizes existing and future bottlenecks and thereby helps to maintain and improve service levels while at the same time ensuring the overall economy of the SAP landscape. This service provides all information required for economical sizing recommendations in connection with upgrade and migration projects. SAP SystemInspection Service from Fujitsu lets you make strategic decisions on the basis of irrefutable facts the data on your own SAP IT infrastructure.

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Assessment preparation Measurement Analysis Evaluation Presentation of results

SAP SystemInspection Service from Fujitsu makes the status of SAP landscapes transparent and provide a reliable basis for planning improvements.

The Dynamic Infrastructure solution from Fujitsu is a future-oriented operating concept that speeds up and simplifies change management and upgrades. Following deployment, we increased availability to 100% and dramatically improved response times.
Vineet Chawla, IT Manager, Hindustan Times, India

Are you looking not only for technology but a solution to support overall improvement in SAP operation? If so, then you should consider FlexFrame for SAP. This IT infrastructure solution from Fujitsu is ideal for the consolidation of SAP applications on x86 platforms and offers unique virtualization and automation technology. FlexFrame for SAP can not only manage an entire IT infrastructure but also permits high availability management of SAP applications at the same time. Many hundreds of companies of all sizes and in all industries have already used this complete preintegrated and tested solution to achieve across the board improvement in their IT infrastructures and SAP operating processes. Here are a few key characteristics of FlexFrame for SAP: Pool architecture: All servers managed by FlexFrame for SAP make up a pool of resources to permit dynamic allocation to SAP applications as needed. For you, that means greater flexibility when it comes to development, tests and production, better use of system capacity and a high level of scalability. You can start out with just a few servers and then expand FlexFrame for SAP to include several hundred one at a time to suit your needs.

Uniform management of both virtual and physical servers: SAP applications can be quickly shifted from physical to virtual servers or the other way around. For you, that means simpler administration. Seamless high availability: FlexFrame for SAP not only monitors the availability of physical and virtual servers but also the SAP applications themselves. And if something should happen to go wrong, measures are automatically taken to restore service. For you, that means higher service levels for end-users. FlexFrame for SAP is preproduced in our Staging Center and is ready-to-run when it leaves the center, which means SAP systems can be installed only a few hours after delivery to the customer. That shortens projects by several weeks, reduce personnel expense and the cost for planning and implementation and, most importantly, make it possible to achieve high-quality SAP installations from the very beginning.

With FlexFrame for SAP, Fujitsu offers high-quality technical implementation and a management concept based on seamlessly aligned processes. That results in significant advantages in terms of time, expense and quality, not only during the planning and implementation phase but also during actual operation and development of the system. Depending upon the concrete circumstances, FlexFrame for SAP can help you reduce the total cost of your SAP system landscape by 60% or more. Benefits in the planning and implementation phase Planning and implementation with the FlexFrame management tool guarantee that each project is carried out in compliance with best practice standards. All components of FlexFrame for SAP are completely compatible with one another and SAP software. The architecture eliminates the need for costly cluster installations and provides the ideal basis for implementation of disaster recovery concepts.

Benefits at the level of system operation and development FlexFrame for SAP features integrated system and network monitoring, uniform management of physical and virtual resources and an administration tool for all tasks involved in IT infrastructure management. That permits considerable simplification of coordination and implementation. Since many activities are also automated and the cluster management is not required, the productivity during the operational phase is significantly higher. SAP environments are not static but instead undergo incessant change. FlexFrame for SAP takes this into account in a unique way: The use of innovative technology makes it possible to automate and simplify standard operations such as operating system upgrades, assignment of applications from physical to virtual servers and vice-versa, introduction of new SAP systems, addition of servers to the infrastructure or cloning of SAP systems for test purposes. As a result, new requirements can be accommodated significantly faster, more economically and more reliably than in the case of conventional infrastructures. And that also applies to development since FlexFrame for SAP features virtually unlimited scalability and can also be very easily scaled. FlexFrame for SAP lets us offer a future-oriented solution that is based on long-term technological cooperation with SAP and is also certified for integration of SAPs Adaptive Computing Controller (ACC).

K+S Group relies on FlexFrame for SAP to build its worldwide SAP landscape The K+S Group, a world leading supplier of standard and specialty fertilizers, expanded its SAP IT landscape to support ,000 users. The infrastructure and software are now configured for dynamic alignment with the needs of business processes. REHAU achieves savings of over 80% with FlexFrame for SAP REHAU, a company that markets its polymer-based solutions in more than 50 countries, has cut its cost per SAPS from 22 to 4 and achieved significant energy savings. Some ,00 users now have access to the high performance of all SAP services on a high-availability basis.

FlexFrame for SAP simplifies SAP operation, ensures high flexibility and reduces total operating costs compared with conventional SAP infrastructures.
Total Economic Impact of Fujitsus FlexFrame for SAP Solution as deployed by Unternehmensgruppe Theo Mller (Forrester Consulting Study, September 2010)

Are you interested in exploring new possibilities and concepts? If so, the best way to do that is without long lead times and major investments or personnel expense. The SAP Discovery System powered by Fujitsu is the optimal environment for feasibility studies such as tests for updates or the new SAP NetWeaver software. It supports new possibilities for efficient integration of SAP Business Warehouse and SAP BusinessObjects Explorer applications, for assessment of SAP applications, or hands-on training. You can take advantage of this solution package from Fujitsu and SAP, which is a completely preinstalled and preconfigured system backed by high-performance servers and professional support. For example, it comes with unique functions and practical sample scenarios from the world of SOA. The SAP Discovery System powered by Fujitsu is also available in a hosting version. Plus additional services such as SOA Enablement Workshops can also be booked. ts.fujitsu.com/sapdiscovery Are you looking for a fast, economical way to introduce an ERP, CRM or BI solution in your SME? A good first step is to have a look at the SAP Business All-in-One Fast Start solution. This SAP solution and the optimal Fujitsu infrastructure packages that have been predefined and validated together with SAP permit a significant reduction in the cost of introduction. Installation of the SAP components for CRM, ERP and BI takes less than a day with this complete package, and customers can opt either for all components or a selection to suit their needs. Companies benefit in particular from exceptional cost transparency since it is possible to calculate costs immediately and operating costs can be up to % lower. ts.fujitsu.com/fast-start

Are you looking for a way to optimize your SAP system landscape within a specific budget and time frame? Complete solutions from Fujitsu automatically provide the ideal basis for cost-effective implementation. In addition, we also offer precisely defined service modules for each project phase that we can configure as a function of your project. For example, many SAP projects benefit from the following services: Migration Services: These certified SAP services guarantee smooth, fast and trouble-free migration to your new infrastructure solution with special focus on database migration from Unix to Linux. Our specialists use SAPs tried and tested migration tools and methods. Many companies have been very impressed with our approach to migration, which is based upon experience gained from many thousands of projects, and they have found that it is possible to keep the expense and risks of migration to a minimum. Assured Delivery: Your solution is ready for immediate operation upon delivery, which means that it is specifically configured to meet your requirements and every little detail has been tested. SolutionContract: This contract guarantees you problem-free operation of your SAP IT infrastructure solution from Fujitsu. Your point of contact efficiently handles all requests for service and support in connection with all core components of the solution. Our proactive services also ensure that downtime is kept to a minimum. IT Investment Decision Support: We can calculate the economic impact of your IT project over the entire life cycle of our infrastructure solutions to permit ROI-oriented project management. As soon as the solution is defined, you receive the economic parameters you need to assess whether the planned IT investment will also produce the desired economic benefits. This analysis, which is available within only a few days, is based on the most important parameters of your current IT environment as compared with the future architecture. All this gives you a viable basis for making your decisions that is based upon reliable facts at a very early point in time.

Efficient Management of SAP operations

Since up to 70% of the normal IT budget goes to maintain ongoing operation of SAP applications and the SAP IT infrastructure, the latitude for investment in new technology and solutions to drive core activities forward is very limited. As a result, the question arises as to how that latitude can be expanded? The solution is a better division of labor. The reason for this is that a companys own input is significantly higher in the area of information technology than in the case of other production processes. In addition, much work still has to be handled manually. IT departments are also faced with the task of intensifying cooperation with internal customers in the future so that the SAP system can quickly provide the support required at the level of the companys business activities. By partnering with Fujitsu, you can count on us to plan the division of labor as a function of your specific needs and give you the benefit of the cost advantages and capacity for innovation in the area of IT operation we can offer as a leading SAP service provider: You benefit from the quality and reliability of our seamlessly standardized services. You can count on us for the support you need for anything from individual services to operation of complex, heterogeneous infrastructures and application landscapes. You decide what services you need and whether to have them performed on site by our personnel or remotely from our data centers. You can outsource responsibility for operational support or all operational services in compliance with precisely defined goals and service level agreements.

Would you like to improve your SAP operations in terms of quality and economy on an ongoing basis without acquiring additional SAP expertise? You can build on the global performance of Fujitsu. As one of only three SAP Global Partners for technology, service and hosting, we can deliver the solutions that will let you reduce your IT costs and at the same time increase productivity, flexibility, availability and security. Managed SAP IT Infrastructure from Fujitsu means we assume responsibility for the duties that you delegate to us and deliver the performance stipulated in service levels agreements. We can also offer you the scope of services and delivery model it takes to meet your requirements and goals. That gives you a fair, easy-to-understand basis for calculation and permits reliable planning with transparent cost estimates for your SAP operations. You can also count on first-class service management in compliance with all international ITIL and ISO standards to enhance operation. The spectrum of available services extends from operation of your SAP infrastructure to support and maintenance for your basic SAP system and databases or preventive measures such as backup or disaster recovery.

Honeywell operates SAP with Fujitsu Honeywell, an international technology leader with 18,000 employees and a presence in over 100 countries, counts on Fujitsu to manage its SAP landscape consisting of more than 100 SAP instances for 70,000 users. Fujitsu assumes complete responsibility for  x 7 operation of the basic SAP system, operating systems (Unix, Windows) and databases (Oracle, SAP DB). In addition, ongoing improvement of the SAP system is therefore included, for example, in the form of migration to SAP ERP 6.0, the upgrade from SAP BW . to SAP BI 7.0, and implementation of a disaster recovery solution.

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The comprehensive SAP expertise impressed us as much as the experience in the areas of application hosting and application management. And thats why we decided to outsource our entire IT infrastructure.
Hinrich Kastern, Head of information Management, Bahlsen GmbH & Co. KG

We offer the following service options: Remote support includes basic administration of your SAP IT infrastructure, including hardware, operating system, database and SAP basis. Further services include installation of patches and execution of data backups. Remote operation provides SLA-based services for secure operation. Performance modules include monitoring with SAP basis services, administration of the SAP IT infrastructure, backup and recovery, patch management and SAP basis administration. SAP hosting permits delegation of total responsibility for quality-assured operation from Fujitsu data centers. Your SAP environment is operated in a separate, highly standardized server infrastructure.

Managed SAP IT Infrastructure gives you complete support for efficient management of your SAP operations: Clearly defined service levels: We provide services such as  x 7 operation with proactive measures, quick reaction in critical situations and the know-how of experienced SAP specialists to ensure high-availability of your SAP systems. Minimum operating risks: Solutions for improved data security and disaster recovery help you comply with operational and legal requirements. Improved agility and capacity for innovation: Custom service concepts, dynamic resource management, multiple-platform support and comprehensive SAP consulting expertise give you added flexibility when it comes to restructuring and realignment and take the burden off your own resources. Increased transparency of costs and services: Best-practice service processes and usage-based billing make SAP operation transparent and provide a reliable basis for budgetary planning. Lower costs: We can help you reduce investment, operating and personnel expense. That means you can offer your internal and external clients better service. ts.fujitsu.com/managed-sap

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Fast, Easy Access to Data for more efficient decision-making

A Business Warehouse (BW) can be like a hidden treasure room. In many cases, it cant be accessed at all or only with considerable difficulty. On the other hand, analyses of business-related information have to be made available faster than ever before. In the past, the administration of large volumes of data always entailed a decrease in performance or flexibility, if not both. BW Accelerator resolves the traditional conflict between query speed and query complexity and combines with SAP BusinessObjects Explorer and SAP Enterprise Search to enable even inexperienced users to locate necessary information quickly and easily by using intuitive interfaces.

SAP operates SAP BI with Fujitsu SAP has implemented BW Accelerator Infrastructure from Fujitsu to carry out reporting in real time. EDEKA accelerates SAP BI with Fujitsu The EDEKA Group, which is Germanys leading food retailer with some 1,000 markets and 0,000 employees, turned to Fujitsu for help to make it possible to achieve real-time access to decision-making data such as the sales of individual outlets and inventories. EMKE Group improves decision-making with Fujitsu The Abu Dhabi-based EMKE Group, which is the leading retailer in the United Arab Emirates and No.  in the Middle East, can now carry out virtually any query in real time with BW Accelerator Infrastructure from Fujitsu.

Do you want to make maximum use of the potential offered by the data in your SAP environment? With SAP-certified BW Accelerator Infrastructure from Fujitsu, you benefit from additional productivity and efficiency since BW Accelerator provides a very economical way to integrate SAP Business Warehouse, SAP BusinessObjects Explorer and SAP Enterprise Search applications. The complete solution for real-time information analysis is based on market-leading industry-standard and open-source technology. This preinstalled and quality-ensured solution is also optionally available as an infrastructure base for SAP BusinessObjects Explorer and SAP Enterprise Search. It is also available as an entry-level package that permits analysis of several terabytes of data in a matter of only a few seconds and shortens the response times required for the evaluation of BW data by a factor 10 to 00. For you, that means a series of benefits: Increased acceptance by users Greater flexibility with regard to the nature and depth of queries so that management can take better advantage of the potential of the database Information on sales performance, customer purchasing habits, sales channel profitability, etc., is immediately available to support decision-making processes Less hardware required at the application and data base level Preinstalled and pretested before delivery for higher quality and faster installation on site Possibility of consolidation of different Business Warehouse landscapes Reduction of workload of specialized IT department personnel Lower administration costs Future-proof integration of SAP TPM technology permits storage of data from SAP Business Warehouse and SAP BusinessObjects Explorer on local blade disks (SSD technology) with significant potential for savings due to the elimination of external storage and lower expense for energy and space We offer a broad range of services for seamless integration of BW Accelerator Infrastructure into your existing BW landscape. Our specialists can analyze your business processes and work together with you to develop BW strategies, concepts and application architectures. If you would like to optimize your existing BW system, we offer to assess the structure and performance and outline alternative approaches and architectures to your existing BW strategy. You can also count on us during and after implementation of your BW project since we can assume responsibility for implementation services to ensure problem-free deployment and if necessary also handle ongoing evaluation and operation of the Business Warehouse. ts.fujitsu.com/bwa

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BW Accelerator from Fujitsu meets all of our requirements in terms of computing power, flexibility and reliability. And whats especially important for us is that the solution enhances both our IT resources and our business processes at the same time.
Helmut Krimbacher, Chief Information Officer, Swarovski

A word about HANA Fujitsu is a global preferred (tier-one) SAP HANA partner. The High-Performance Analytic Appliance (HANA) is a hardware-software combination that integrates many SAP components (e.g., SAP Business Analytic Engine software (BAE), real-time replication service, data services) and is marketed as an optimized appliance in conjunction with the leading infrastructure from Fujitsu. HANA is the first in-memory SAP database application for numerous optional uses. ts.fujitsu.com/hana

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Why SAP Operations run better with Fujitsu

Higher service quality. Lower total costs. Solutions and services from Fujitsu enable companies to set new standards for their SAP operations. Our complete solutions for the development and support of your SAP landscape, which are based on industry standards and our best practices, deliver a series of benefits: More flexible SAP operations Significant reduction in costs Improvement in the quality of services without the need for highly qualified SAP specialists Almost 40 years of experience with SAP Fujitsu and SAP have been working together for almost four decades. This strategic partnership is characterized by a close, reciprocal realationship and, above all, drives innovation to the benefit of our customers. As a SAP Global Partner for technology, service and hosting, we provide companies with seamless support at the level of applications and IT infrastructure, implementation and operation of SAP systems, strategic consulting and ongoing improvement of business processes. Added value through joint solutions and services Fujitsu and SAP work together on an ongoing basis to develop joint solutions to enable our customers to obtain maximum value from their SAP investment. SystemInspection Services and FlexFrame for SAP are two typical examples. In addition, the IT infrastructure that resulted from an initiative launched together with SAP was the first solution certified for Adaptive Computing. With FlexFrame for SAP, we were also the first to integrate VMware into an adaptive SAP solution.

SAP relies on Fujitsu SAP has been using the technological know-how and the service competence of Fujitsu in its own business operations for many years. SAP Value Prototyping is used to produce new customer solutions with FlexFrame for SAP. Worldwide, more than ,00 servers and over 6,000 clients are now in operation. Fujitsus Managed Storage Services are used to handle SAPs steadily growing volume of data, which now represents several petabytes, and has virtualized backup of 00 terabytes of data per day with ETERNUS CS. Fujitsu relies on SAP Fujitsu builds on SAP software. We operate more than 0 SAP instances in 1 countries. Over 1,000 employees work with more than 1 SAP modules. Worldwide, we have also developed and tested numerous methods intended to improve the introduction of SAP software as well as the operation of that software and the execution of modifications. For example, we deployed new SAP CRM and SAP GTS modules within a period of three months. At your service worldwide To help you achieve your goals, we offer you the benefit of our experience with over 8,000 SAP customers worldwide and the expertise of ,00 SAP application architects and more than 00 SAP infrastructure and solution architects. If you decide to deploy our dynamic IT infrastructure solutions, your project will automatically benefit from our tried and tested approach to production, implementation and management. Another way to achieve operational excellence is use our services for operation, which we provide from over 80 Fujitsu data centers worldwide.

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Global Fujitsu SAP Competence Center

Fujitsu SAP CC Sunnyvale

Fujitsu SAP CC Tokio

Global Fujitsu SAP CC Walldorf

FlexFrame for SAP BW Accelerator/BOE Infrastructure Discovery System SAP All-in-One Fast Start SystemInspection Services Integration Services Dynamic Infrastructures Remote Support

Application Assessment SAP Application Management SAP Implementation Services Lifecycle Services SAP Business Consulting SAP NetWeaver Consulting Business & Application Services

Enhancement of SAP environments with Fujitsu When it comes to innovations for existing applications or the deployment of new SAP applications, IT infrastructure upgrades, more efficient operation or ways to speed up or simplify access to data for decisionmaking purposes, you can always count on Fujitsu for the support you need to get the most out of your SAP systems worldwide. So, why not take advantage of our in-depth SAP expertise, innovative complete solutions and tried and tested processes in the areas of consulting, design, implementation and operation? The first step towards the optimal SAP system is to get together with us to review the items on your SAP Agenda. Were looking forward to hearing from you! expert.sap@ts.fujitsu.com ts.fujitsu.com/sap

Remote Operations SAP Infrastructure Hosting Managed Infrastructure

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