NINA RISSMANN 39 CRESCENT AVE., CLIFFSIDE PARK, NJ 07010 * 551-574-3875 * nr1ad4c3e@westpost.

net PROFILE ADMINISTRATIVE PROFESSIONAL Creative, dedicated professional with exceptional experience providing executive level administrative and operational support. Increases company efficiency by streamlining processes, builds loyal clients through attentive customer support, and effectively trains and motivates personnel. Recognized for outstanding co mmunication, interpersonal, and multitasking skills. Easily adapts to new envir onments and considered an essential member of the team. KEY QUALIFICATIONS * * * * * * * * Executive Support Productivity Improvement Meeting Planning Travel Coordination Office Management Customer Service Client & Account Management Accounts Receivable

PROFESSIONAL EXPERIENCE Executive Assistant * Mox Telecom, Elmwood Park, NJ * 2006 - Present Provide expert administrative support to Sales Director and CFO of a leading int ernational provider of calling cards and telecommunication services. Streamline d operations by coordinating meeting agendas, increasing office organization, de veloping efficient filing and documenting systems for customer database, profici ently managing research and development, overseeing data entry and reception, co ordinating appointments and travel arrangements, and ensuring consistent on-time project completion. * Improved customer satisfaction and client loyalty by building strong customer relations and quickly resolving complex issues and discrepancies. * Added to the company's bottom line by effectively negotiating lower pricing wi th vendors and suppliers. * Stepped in as accounts receivable coordinator by managing invoicing, cash appl ications, issuing credit memos, reconciling accounts, and maintaining expense re ports. Retail Store Manager * Beucom T-Mobile Store, Germany * 2005 - 2006 Effectively oversaw all retail operations for international telecommunications s tore. Played a key role in store success by planning and overseeing all merchan dising and sales strategies, motivating and supervising employees, providing top customer service, managing all store opening and closing activities, coordinati ng bank deposits, and ensuring consistent inventory. * Entrusted with directing all store financial transactions as well as accuratel y compiling and analyzing daily sales reports for effective planning.

Commercial Assistant * ATI Allegheny Rodney, Germany * 2005 Contributed to the success of one of Europe's largest specialty metal suppliers by managing all product sales to French and English speaking clients. * Increased overall sales by expertly building new client relationships, generat ing sales, and developing satisfied and loyal customers. Education Bachelor's Degree in Interior Design * expected graduation 2013 Rhodec International (Subdivision of London Metropolitan University * United Kin gdom Diploma in Commercial Assistant in Foreign Languages * 2004 Louis Baare Berufscollege * Bochum, Germany Technical Skills English, German & French Proficient * MS Excel * MS PowerPoint * MS Word * Quick Books * Adobe Photoshop * Adobe Illustrator