Objective: To work as an IT professional in support for internal and external cu stomers in the area or PC \ Desktop \Server or specialized product

support. I have worked over the past twenty years as a Project Manager, IT Director, Ware house Manager, Industrial Engineering Supervisor, and independent contractor for large, medium, and small-size companies in all facets related to Project Manage ment of Information Technology (IT). These areas encompassed, Novell, Linux, and predominantly Windows systems. The last ten years of my career have centered o n hands on full IT leadership responsibilities consisting of implementation, bud get and cost control solutions dealing with web, network and ERP systems. Employment Aug 2007-Present Manager of Information Technologies Capitol Area Networks 3500 Comsouth Dr Suite 500 Austin, TX 78744 Supervised 1 technician, responsible for 150+ PC environments in 38 locations. Responsible for the creation of company policy and procedure encompassing busine ss continuity and disaster recovery plans. Upgraded Windows 2003 to 2008 servers Terminal Server, Share Point, Data, and E xchange. Developed group policy and restrictions for e-mail and desktop\laptop users. Implementation of ISO 9001 successful in 2007. Oversee all IT purchases and development of an annual IT of budget $200,000 doll ars. Negotiated all IT related contracts (in one case up to an annual support agreeme nt of $300,000 dollars). Created a network for Capitol Area Business Solutions and its subsidiary compani es from the ground up, consisting of a file, exchange, terminal server and backu p exec tape and NAS backup solution. Coordinate all cell phone, internet and telephone policies and contracts. Work with Cisco 1841 routers, Cisco switches and router vendors, Supervise installation of surveillance video for small businesses. Managed complete server and desktop support contracts for 2 separate companies. Worked extensively with a database developer on building databases for running a complete Prison System. Developing a database called CargoTrk(c) for the TSA to deploy later in 2010 to monitor cargo in cargo terminals. Developing a database for a School System to manage students. Developing a Point of Sale and ERP System Running companys Linux based ISP (Universal Site Management) and building websit es for small business. Installed a Help Desk system in 2008 utilizing file maker pro I was instrumental in the implementation of the IT ISO 9001 portion successful i n 2007 Project managed the IT installation of 6 hotel business centers ( to include ins tallation of rental pcs, 3 copiers, 4 televisions, and a 4-camera store sore DVR)Sarbanes - Oxley compliance

1999-Aug 2007 Manager IT Support Sigmatel 1601 S. Mopac Austin, TX 78746 Supervise 2 help desk employees, at times 1 applications engineer and 1 network engineer. Installed and configured all windows desktop and server OSs (over 600 systems) Maintained Active Directory and configured HP pro curve switches FTP servers, Windows Accounts.

Created the company wide intranet which later was replaced with Share Point Port al Server Enterprise 3.0 Install the Veritas \ Overland backup server and tape rotation. Provided complete help desk support for 160 desktop and 150 laptop users. Maintained and purchase all hardware and software licenses for users. Maintained, develop and support company Extranet web site. Maintained all printer and plotters for users. (13 copiers) Maintain and configure VPN and Terminal server for users. Maintain and configure NT and exchange accounts for users. Manage Projects GWI helpdesk testing and rollout Lab setups, Patch link, Trend Micro Anti-Virus, SUS server, Intellex Video Syste m, Site moves and cable installation for 100,000 sqft office complex, Inter-tel phone system Purchase, Purchased 150,000 USD contract for rental of 10 OCE / Imagistics copiers, worked on Sarbanes-Oxley compliance. Over saw purchas es of IT equipment totaling 3 million dollars over 5 years. 1980-1999 Industrial Engineer \ IT project Manager United Parcel Service of Germany, Goerlitzer Str. 1 Neuss Germany Coordination of 4 PC technicians for 550 PCs and 2 AS/400s. and 4 Novell servers in Southern Germany. Responsible for implementing Hardware and Software inventory. Responsible for developing a Help Desk and Internal PC repair procedures. Established a Regional Help Desk and PC repair/upgrade department. Coordination of site moves and operations implementations. Developed cost analysis with vendors for cabling and new installations. Worked closely with the Controller to develop a proper purchasing and accountability system for 9 million dollars of IT merchandise. Education and Training MSCSE A+ N+ University of Texas, through New Horizons LC Concentration in MIS Information Services and Technology, High Distinction; 3.82; Beta Gamma Sigma National Honor Society 05/ 2000 BSBA University of South Florida, Tampa, FL Bachelor of Arts in Management Cum Laude, Alpha Sigma Lambda Honor Society, 1981 05/1981 AAS Associate in Applied Science, Management of Information Systems, Palm Beach Community College, Lake Worth, FL, 06/1976 CERTIFICATIONS ISO 9001 :2000 in Detail, Certification & Awareness, ISO Audit, MCSE, A+