Jerome Stuart Gardner 6121 62nd Pl Riverdale, MD 20737 Day Phone: 301-927-6230 Email: jg1e459ea@westpost.

net

Country of citizenship: United States of America AVAILABILITY Job Type: Permanent Work Schedule: Full Time Desired Work Environment Mid-Career Professional DESIRED LOCATIONS US-DC-Washington/Metro US-DC WORK EXPERIENCE Randstad 1/1997 - 9/2010 Washington, DC US Salary: 43,000 USD Per Year Hours per week: 40 Senior Pension Benefit Administrator Served as Data Synchronization Coordinator and Quality Assurance Team Lead. Per formed statistical analysis of the Pension Benefit Guaranty Corporation(tm)s (a United States government agency) pension payment systems, and quality review aud it of hundreds of defined benefit pension plans. Disseminated assignments and de termined manpower and other resources necessary to meet or exceed quality review deadlines. Total immersion with the accounting principles and methodologies sup porting the synchronization, reconciliation, and analysis of the federal governm ent(tm)s pension payment program. Interpreted and reviewed pension plan document s, benefit determination letters, spreadsheets, actuarial reports and calculatio ns. Confirmed reconciliation of present values for pension plans and individual pensioners. Verified adherence with ERISA and PBGC(tm)s procedural regulations t o ensure compliance. My expertise with analytical methods and informational soft ware (i.e. SPECTRUM, PLUS, IPS, PRISM/GENESIS, ORACLE/CRM) as well as Microsoft Office 2007 applications (Word, Word Perfect, Lotus 1-2-3, Excel, Access, PowerP oint, e.g.) enabled me to develop scores of analytical queries necessary to exam ine quarterly extracts and document results. Ensured synchronization of internal pensioner payment data with pensioner eligibility and paying-agent records by r esolving inconsistencies. During tenure data synchronization errors decreased dr amatically through my research of the causes of bad data and my taking of correc tive action. My oversight was directly responsible for the increased efficiency of the pensioner payment process. As a regular part of my job I worked closely w ith and responded to the demands of a myriad of internal and external customers, including, but not limited to, the following: IT specialists; actuaries; paying agents; management analysts; team members; pension law specialists; contractors ; federal managers and other senior administrative staff. My expertise with anal ytical methods coupled with my respected ability to impart information in an eas y to understand manner made me the ideal individual to be tasked with developmen t of an analytical model that would allow me to provide senior management with a report focusing on an area of particular management interest. This report, Mort ality Verification Project: An Assessment and Analysis of the Berwyn Group July

2009 Death Data was the determining factor in PBGC(tm)s decision as to whether t o avail itself of a third-party vendor, or to use in-house informational softwar e and other methods to ascertain the demise of pensioners in paying status. Took the initiative to create additional databases (Overpayment/Recovery Tracking Nu mbers, Pensioners In Pay Status via paying-agent system but not paid by PBGC(tm) s system, Identification of Participants/Debtors solely by State Street Bank iss ued check number and/or personal check number, e.g.) to ensure streamline of pro cesses. Provided PBGC administrators analysis and observations in an effective, concise, and cogent manner. Also served as team timekeeper and attendance coordi nator. Recipient of multiple commendations from agency and contract administrato rs, including PBGC chairman. Blue Cross and Blue Shield of the National Capital Area 10/1989 - 4/1996 Washington, DC US Salary: 30,000 USD Per Year Hours per week: 40 Federal Employee Program Marketing and Customer Service Associate Acted as liaison with the Office of Personnel Management, Federal Employee Prog ram subscribers, and Health Benefit Officers. Successfully completed intensive 1 2-week FEP Customer Service training regimen. As CSR served in role of problem s olver, completely responsible for life-cycle of customer inquiries, from initia l receipt of correspondence or phone call to final resolution of the problem (e. g. contacting providers for clarification of diagnoses and CPT codes; ensuring correct processing of adjusted claims; providing cogent explanations of entitle ments under the Blue Cross and Blue Shield FEP Program; coordinating benefits wi th third-party insurers). Presented numerous seminars instructing personnel on p olicies and procedures regarding the health insurance product to be offered duri ng the annual Open Season. Maintained excellent record with several commendation s. MenCenter Consulting Psychologists 11/1988 - 10/1989 Washington, DC US Salary: 19,500 USD Per Year Hours per week: 40 Publicist Arranged/coordinated media appearances and interviews for the Director. Develop ed advertising campaigns. Created effective publicity portfolios resulting in ap pearances on CBS This Morning and The Dr. Ruth Show.

EDUCATION University of Maryland College Park, MD US Some College Coursework Completed 66 Semester Hours Major: English Minor: Journalism GPA: 3.0 out of 4.0 Manhattan College Bronx, NY US Some College Coursework Completed 33 Semester Hours Major: English GPA: 3.0 out of 4.0 AFFILIATIONS Kappa Alpha Psi Member, Spring 1979

REFERENCES Dave McNeely Pension Benefit Guaranty Corporation Management Analyst Phone Number: 202-326-4100 Email Address: mcneely.dave@pbgc.gov Reference Type: Professional Lorraine Hinnant Randstad Supervisor, Quality Review Group Phone Number: 202-326-4100 Email Address: hinnant.lorraine@pbgc.gov Reference Type: Professional Eddie Offiong Randstad Supervisor, Data Integrity Group Phone Number: 202-326-4100 Email Address: offiong.eddie@pbgc.gov Reference Type: Professional Antoinette Essex Phone Number: 240-603-3393 Reference Type: Personal ADDITIONAL INFORMATION 10 time recipient of Employee of the Quarter Award. (1997 -2007) Proficiency with Microsoft Office 2007 Fluency with Access and Excel software Successful completion of the following PBGC courses: Introduction to Pensions Introduction to ERISA Source Document/Participant Data Audit IDL Processing and Production Allocation of Assets ERISA 4044 Successful completion of the following PBGC workshops: Qualified Domestic Relation Orders Training with Impact Advanced Training Techniques