EXHBITA SOFTWARE ICENSE AGREEMENT Section 1l GENERAL

A. COPYRIGHT NOTICES. existence a copyright The of notice Motorola on Software notbe will construed an admssion.or_presumption as thatpublic disclosure Motorola of Software any or tradesecrets associated Motorola with Software occurred. has B. CAUSES ACTION. OF Licensee,must anyaction bring under Agreement this within year one of licensee having knowledge theoccurrence of whichgives to suchaction. rise C. WAIVERS. waiver a right remedy a party constitutewaiver another of or of will a of rightor .No remedy thatparty. of D. ASSIGNMENTS. may Motorola assign any of its rights subcontract of its obligations or any under Agreement, encumber sellany of its rights anyMotorol this or or in Software, wthout priornotice or consent Licensee. to of E. ENTIRE AGREEMENT AND AMENDMENT. Agreement This contains parties' the entire agreement regarding Licensee's of Motorola use Software and may be amended only in a writing signed.by both.parties, except that Motorola may modify Agreement necssary this as to co_mply with applicable laws and regulations including FCC iegulations, and such modfications shall be approvedby Licensee'sprior s-nature,which shall not be unreasonably withheld. F. GOVERNING LAW.ThisAgreement be governed the lawsof the UnitedStatesof will by America the extentthatthey applyand otherwise the laws of the Stateto whichthe to by Equipment shipped. is
Agreementon the datesset f_grth below. iiill*a llcrd cl i':ii+rli':tii i;eiu; Lic Motorola, lnc. By:

ln witnesswhereof, the partieshave causedduly authorized representatives executethis to

By:
Nam: itle:

AREACONTROLLER

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Contract No. 99-9/2uapd Page

Rev.04/01/99

EXHIBIT B MOTOROLA PROPOSAL

ffiF"q

September 1999 2,

Mr.GaryMolenda, Project Manager Universty Arizona of Foundation 186EastBroadway Tucson, Arizona85710

Mr.Molenda: Motorola pleased present enclosed is to the proposal a CENTRACOM for GoldElite dispatch console installation the University Arizona for at of Police Department. Motorola's CENTRACOM GoldEliteconsole combines maximum functionality with flexibility reliability allowdispatchers communicate fieldpersonnel and to to with more effectively. We at Motorola your appreciate consideration hopeyou willfindthe proposal and acceptable. lookfonrard receiving We to yourresponse. you haveanyquestions lf concerning matter, this please feelfreeto contact yourAccount Manageipaul punske, at (520)885-2s90 Sincerely, Motorola, Inc.

oFARzo.ts FoucE UvvensTY

ESCRIPT'ilOh{ Go[d CENjTRACOtuI Elite SYST'Etul tertes's RadioGourtrof, Goild CENTRACOflVT El[terM
CENTRACOMGOLD series dispatchconsole productline, A member of tVlotorola's of Gold Elite Radio ControlCenter Consolesare the next generation CENTRACOM greatestnumber of dispatchcontrol producis. CENTRACOMGold Elite allows the over numerous with fieldpersonnel more effectively to dispatchers communicate central channels in a wide area system. CENTRACOMGold Elite combines maximum and with functionality flexibility reliability.

Figurel..TheCENTRAC)MGoIdserlesofCRT-baseddispatch conso/esfeature a user-friendlygraphical inter-face.

Gold of Deveopment CENI-I-R,ACOilfl Ellte

cost-etfeciive to Gold CE\ITRACOIVI Elitehas beendeveloped providedependable, to control solutions meet the needsof both smalland largeradiosystemsdispatch easy multifunctional, to use, and were to keep the consoles considerations lmportant activiiy oi overview dispatching for graphical interfaces a complete provide user friendly GoldEliteconsole. 1 a Figr-rreclisplays working

" I'ro uitlitt.g, tl Srstcur lol SoItttiotts"

Dcriltio,l Sr7sfcrrr

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UruvgRsTY tF Anzoirr, Fo-ce

The system point-and-cfick usesa simpfe response. TheelisBatcher thechoice has of usinga mouseor trackball.Akeyboard not requirerl eJay dayoperations. is far to Ihe provdes vof e control ndvdu channel alsovia theselect Eiiiesystem full um by al and and unselect speaker control. Eltecompletes manydispatchng tasksmorequicklyancJ easlythanprevious console models

Siate the Art Hardwatre and totbware Funtionaltty

CE'JTRACOM Elilerunson industry Gofd standard compufer PCs,seryers, eguprneni: and LANs. This minimizes the University Arizona'sinvesfmenf providingthe ol by famrliarity the Windowsl,lT operatng of system. With Moiorola's innovative design,information and uBelates eaeloperatorposition for quicklyfrom the sever. Reattme an be obtainerJ dispatehing operatesthroughthe highly reltaile control center eler:tranic,s, Central Eler,l,rrirc;s or Bank (CEB), independent romthe LA|.
tsasalRepeater

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Etite spah Fo'sfons l: lrjlilinr. ( ifu1 I.iguune {i.:tc:liay.r;snt -i: l:lir: '\cfils:t tJrr:.

Manager

Emlhamcedl ConfiEurratiom T'oofis

1

rJesigned CEI'TP.CC1IVI Ejlie indurj,esb,rtit-in G+i'rJ . grar;r,il'i;!:yy;re applu;,rl.rr;ns lo t:r:siornccnii;tlrar: wrksiafic:ns rJis,pafXrer's ihai vv;Ji prcc'ur;tivity allow o errhanc::e -or:e c ihe-seanollicaionsare
'I'nti'rin( f ,ytt lrr+ltv tlulityns $:,;illr I )r,s< t i t I ou

l)rr.y.

r Poule oF UvrnslrY AnzoNa

set an that givessupervisors enhanced of tools program EliteAdminis a built-in performance. dispatcher and the to designed manage system maximize individual or to enablessupervisors easilycustomize The EliteAdmin program that allowthe A sharedscreenconfigirations. varietyof optionsare available resources. system and allocate update to flexibility control, increased supervisor of allowssinglepointconfiguration each dispatcher Manager Database Console CEBmodules. is manager alsousedto configure Database Console workstation. to any andde-assign resource to operator assign the allows individual EliteDispatch the console.
. onlinealiasingof radio unit lDs, statusmembers, Managerprovides Alias Database phonenumbers' and outbound messagenumbers,

Gold ElitevalueAddedcapabilities GENTRACOM

. . and criticalfunctionsare clearly identifiedwith easy to understand Key information icons Gold Elite can be used with a mouse or trackball, a keyboardis not requiredfor of day to day oPeration the sYstem the eliminates need for more than one CRT WindowsNT environment Multi-tasking valuablespace and allowsthe dispatcher at a dispatcier'sworkstation.This saves to performmore efficientlY Tools needed to communicatewith field personnel are easily accessible' for in on-screen "folders" prioritization are Channels/talkgroups displayed call type and call status about callers, can Dispatchers see information instanyin the activitylog. The activitylog holdsthe last 1000 calls. by Callersare identified real names insteadof numericlDs. Aliasesup in to 14 characters length can be stored, displayedand updatedas and m unit lD, status, essages, phone com bined n e e d e d .u p to 1 0 ,000 sPeeddialsmaYbe stored' a menus and a graphicaltoolbaroffer the dispatcher wide Dropdown telephone Radio channels/talkgroups, capabilities. range of addiiional items can all be displayedon one lines, and auxiliaryinputs/output scre e n .

Abilityto add new featuresvia software Elite features are licensedto owners by are easy and cost effective or position, channel system. Upgrades op"rto.

" Proaiding TotaI Systen Soltttiotts"

DescriPtion Systetn

Page4

Foule oF Uruvenslr'/Anlzor'n r
. can clearlyhear radio and (ClE) dispatchers Electronics ConsoleInterface buttonis transmit of the callsthrough speakers the ClE. The general telephone to and placedon the frontof the CIE for user accessibility quickresponse field personnel

Gold EliteOPtions CENTRACOM

of to Gold Eliteproposed the University to ln addition its richfeatureset, CENTRACOM option: with the following Arizonais equipped c lnstantrecallrecorder

Gold Elite features and Benefits CENT'RACOM

I Benefit center Elite CENTRACOM radiocontrol Feature
Easeof Use underthe operating User Interface Graphical familiar features WindowsNT environment standards.lcons,menusand application and are screenlayouts easy to understand learn. Gold Elite CENTRACOM The Cost effective console existing can work side by sidewith applications systemsand communications and Smartnet. such as Stat-Alert personal servers, equipment: standard lndustry of and LANsallowintegration Elite computers and providethe into existingsystems/networks of capabilities WindowsNT. true multi-tasking Bank (CEB)gives The CentralElectronics accessto the real-time instant, dispatchers and systemresources communications information. and Manager, EliteAdmin,ConsoleDatabase to necessary providethe tools EliteDispatch for and resources easilymanageworkstations greaterProductivitY.

br

UpgradeabilitY

Functionality and Software Hardware

Tools Configuration Enhanced

Summary
Department Police of the offers university Arizona Gold CENTRACOM Elite Motorola's to theability do their yourdispatchers to along manyenhancements withflexibility allow to position be confgured can Eachdispatch wy job in the mostefficient possible. and ableto be changed while dispatchers, being of the reflect exactneeds tose for allow options andsoftware hardware whenneeded.Manydifferent modified the work that to migration capabilities ffera customized areathatprovides required capabilities.
" ProuidingTo tal SysternSolutions" Systen DescriPtion Page 5

0F AnlzounFolcr [JNvERsT''/

L"

whiler emaini ng needed, r equir em ents th strivesto develoP e e xa ctdispatching Motorola and flexibility' for but restraints, allowing futureexpansion withinbudgetary

DescriPtot'l Equipument
of in Bank (cEB) will be installed the equipmenilgom the new The central Electronics Gold new CENTRACOII4 building.The cEB, Figure5, will contain policedeparlment positions'A third and two operator up modulesto control to tuu"n radiochannels the position, utilizing servercPU is pricedseparately. operator
Grld Central ElectronicsBank

ll

o'",'.uo-,

2 *"t,"srt,e I
centrat Gotd

5: Fisure A Generatf#"'#iM

of will provided consist software' ihe new cENTRACoM Gold Eliteconsolepositions VU meters' The ard with two speakers (clE) enclosures Electronics console Interface to and the intertace the clE will be positions for cabres the cEB to operator interface supplied ( CDM ) .The Application Manager Database w po A s e r v e r si ti o n i l lru n th e C o n sole (LAN)' Network Area via to serverwill be connected each consoleposition a Local position'once to to new information be downloaded eachoperator allowing of independently the LAirl The optionfor functions tlre downloadet1, oJ"r"tot position and monitor' With this the will position ttilize serverCPU tlre thirdoperator dur be p o sition cannot usedfor dispatching ingsystem c o n f i g u r a ti oth,ei h i rdo p " ta to r n p r o g r a m mi no r tro u b l e sh o o ti n g . g

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GoldElite severalpagesof sampleCENTRACOM have included SampleScreens of B-19,whichshow the Universiiy ArizonaPolicehowa typical ,.r.nr, figures to may rook. The dispaichscreenscan be reconfigured suiteach rayout consore (cDM) and AliasDatabase Manager The operator's-preference. console Database ihe for valuableinformaton the personmanaging contain (ADM)screens Nriun"g",. are oispatitrienter. The cDM showshow the consoleresources allocated.

ExampileScneen Dispatch Frognann Go[d litervf

rable Tool Bitl'

Putclr anrj l i V l ut i - S c l e c t
gfoups

lvlenus Pull-Dtlwn

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coMMuNrcATtCINS eutpMENTAGREEMENT

,;: i-,:_i

oJ -nrbter aated Novemr;-r*i5:"S-:i,t; ii":i3i"ii':it",1,+l*e1t hasassumeo-anarned payment ooitsr in thisAgieerffr.n"t"'n'Foundation rortn the
SectionI EXHfB|TS The Exhibits beloware_hereby incorporated and made into anoiesoirTrio"nu In l::jp:?ll9j!1s-Agreeme-nt amhi.,,riric --1-p.4, of ,this Agreement. *u^

Irsx*s,tr:';frffi-?r9 hi}x!3ilry"#iliil,, l?'ji?""1J['*'a',#::T!:"i:i"g,lr.,& ;oi,",t' 4,,",t"x,,il{"is,,"j",,",!

Motorora software ricense agreement (,,software License Agreement,,) Motorola Froposal datedSeptember 199g 2, Motorola Standard Equipment Warranty

i"ffi$$';''t;{t B,,ffi *.,,ti:;"":wl:nrii:f

.HiJiil'?'''fi%?ili#?"r"'8""?Jie'("Mororora"),bv the Arizona

gnffi ,',s':lg+i#i'"T".1.?'x'?if *,"jTila.,l'"1'il:11iffi _n"i[,iiJ=iexceprinq :ffi :ffi rorrn Exhibt *il?Jn i^=,gfiiiiriii,"t3'#ll?;i"#,i r, l^?T^Tt^*lgitit,.,."r ,n :lf:,n':FJfl^ ky""-l i^?i'"'""fJfl'fii':,'"'3iruiiln5'fi"ylll|'r,fH: ":ig,,f
Exhbit A Exhibit B Exhibit C
f
I

Exhibit D yr?:",.l3lXotffif"tglff]:t'and Motorora software subscription Asreement, ir

ExhibitE ExhibitF Section 2 Enhanced SystemService Assignmentof ContractOffer
i I
f

r T
I

t.

I I

! i

SCOPEOF AGREEMENT

i,

irappricabre, ;,"."o'1,:"o"'..T3ii,fS'$,it,.HJ;iSJ.1f,j and customdr wirl Xl,"ll,r,

B' CHANGE.oRDERs' party^t1y Either chan^g-es the generar Agreement' within l.1 leauesteJ'"ng. -request scope this of required o.,ri" yn-'i" f?!,lngpehotmn"'l-q. -"a'usein'r,r_9 cosrof or time equitable and. 4sreemrii,-irito,"or" acjustnient i st*ment"prce'i'"'.r^"n"e customi agreeto an *,u i; scnre,'T Motorora oo.trr. is de-ri,"r.

fl?i3,'1tr$"jlt.uiit'n'"i"qr"std

and borh untir panres execute a

c iill8l:r:'iE'yfJ,:iJJ.'[*

bodvof this-,Aqreqinen the-appricor of the main trms wi '1.onty iim',o''"=oo,to* govern saleor produs.ieniii'J thepurchase '1. pr"n-r. and _tlr9t customer asree lSilXJ:t,. f f" oe nd Mororora thar ir? u ir !:il,Ji n

v,ir ';?33'ilfT,3"i,r,.Brurs,i.ill*h:Tlff 3fli'fi,1'eo"o,, '?,"i3".""-:lfr"'iqi*:h"lJr"';ft ?#f :gif trr:''Jh;iig,ij:=xt i,'Jf; uuict t r[:,i#y:'"::33''.xy,idft{!i;,"#l:"l"sr-on the purchase-ord"';'Fffi;r-ano,'n.torr;r.ngt
ilXl#:fl zu 1". I ,3,1'E, tu 1z o a e ty:h s y ft r ) s

(3)vears arter^the,Errective Asreement, Dare this or

D' EQUIPMENT'iunt*4NcE sE5ylc-qcustomer mll-plriclase theEquipment pursuant maintenance t'il't service tms anoconliini for i'tn. Motorora serv-ngreement and
Contract 99-fl2qqpgl No. Rev.04/01/99

COMMUNICATICINS E8[JPMET AGREEMEI{T

3P"1iif-",{Tf,,t:"nt

to the termsand conditions rhe Mororota of software subscription

E. MoroRoLA SOFTWARE' Any.Motorola Software furnished be will to solelvaccordino the termsadresiriiions the-softwii."ns" licensed customer to of Agreement attached as Exhi'it custmer A' nereovptr iiiiJi"irr'Itition, or the sotware License Agreement. NoN-MoroRoLA SOFTWARE. Non-Motorola Any Software furnished Motorola be by wi subject the termsand restrictioni'or copy,rglto*l. to its s-uch copyright owner granted Motorola rightto.sub-licenie to the scrr'on-ldisoft\,vare, whichcasehas in the softwareLicense Agre.enient ny addenu,i.i-i lincludng t,rry requirements) aplyto the'extnJ iosii-'rii.t"ui,,nsuch copyrightowner,s shall tev Anzona taw.
Section 3
A.

PRICE ANDPAYMENT The totalcontract oriceis $203,206.59 Ep:{ for the first payment, whichis due whenthe CustomerexecutetnlsngieffiLation..agreestoniatiepaymentstoMotoro|awithin

rnoices'inat wiriJiuomii bi ri/'"nlii's totn" ilil*f,3f3'"l35;3:te

20%of thecontract priceis duewhenthecustomer executes Agreement; this

ton,?lllri",L%gs':i,lJl:rbeinvoiced wit immediatervtheEquipmenr after is shipped

rreisht arrreisht charses bepre-paid wir flr""Bi:f:3tjlifJ!"?"if,:,i,13:i',e charses, c.

Section4

10%of thetotalcontract pricewillbe invoiced immediately systemAcceptance. after

3l$:?:J.price

upon contract execution, customer the agrees issuea purchase to order in the full amount rhe
EQUIPMENT ACCEPTANCE

term coo-itn'on rrivrs';ki;; lj'olo",r")

or the' utr-riz-"by ;i ,"wrtreil Mt"i' 35i!,,,t3,T'P";#lr::: quipmevt;i

Section5 YEAR2OOO EXPRESS WARRANTY

Motorolawill the Equipment accordance in with standardcommercial practice,or in accordance .tes! g" with Exhibit quipmgnt acceptanwil'""rr uponthe successful completion of

Duringthe warranty Period,Motorola that .w-arrants each .h.ardware, software, and firmware product delivered under nsreemnt this (|l.oi'i;iatite aoreto accuratery process datedara (including, notlimited clcultin9,,!g1p"rins,j"qrencing) but to, from, inioiand between year1999 ng the andtheyear2000, inctuing lear lcutations, leap whe.used'in ac'cordance the with Product documentaiion provided bt-Ml"t-oii"i;it att,prooucts (e.g.,hardware, sofrware, firmware) usedin combination sucrrpr;jr;t wiit rop"v datedatawith it. Ail product manufactured parties by otherthn Mti1" i'"it"o rrerni "*.hange ;,i uponyear 2000 statements, repiesentations, wrantiesand mai 6iih" partes Motorola. to Motorola not has veriried coirtent thosever zio it"t;ri'is' the of r.rierery representations, warranties purposes tnisiia;V-, i ;ri;tidhihosestatements, and ror or li.i that utitizes partv third comput:pil?j'lssvstem sortwi, u-Cn'' o;f .ld;iy : or windows w;,id gs, that thirdpartysoftware is'warrante *th'io onlv the specific functions it that are of necessary the performance thecomnrnltin in of 5iem provioo ,ii. Agreement. The remedies availab[e breach tniwii;ty rii#J'"nned for or in, andsubjecito, termsand the limitations the Equipmeni or writvpoyo ai'oi.rept pr"riJ-rjii", nothinsin this warrantv statement'shall construd timiianyrii''r.r"redies be to provided etsewhere this in Agreem'ent respect maneotliih;'V oto"normance. wirh to

Contract 99-fl2gqp9[_ No.

Rev.04i01/99

COMMI.JNICATIONS EQU!PMENT AGREEMENT

Section 6

DELAYS Underno circumstances eitherparlybe responsible delays lackof performance will for or resulting fromevents beyond reasonable the control thatparty("Excusable of Dlays"). Such events include, are notlimited actsof God,weather but to, conditions, compliance-with laws (excluding regulations Customeds Tailure pro_perly timelyapplyfor all required to and -strikes, 31d^ governmental FCC licenses), action,bid protests, fire, lock-outs,- other'labor and material disruptons, shortages, riots,acts of war, and an Excusable Delayof a Motorola subcontractor. Customer makeavailable Motorola siteswhenscheduled Customer not will to the and will otherwise unreasonably performance its responsibilities.the delayor prevent Motorola's of ln eventof a Customer delayduring timeof shipment, the Motorola shifitheequipment may as scheduled a location designated the Customer if no such[ocation deJsiinated, to as by or s a Motorola designated storage facility whichCustomer for agrees payall fees. to

Section7

DEFAULT

lf Motorola failsto perform this Agreement, Customer may consider Motorola be in default, to unless suchfailure has beencaused. .anExcusgble by Dely. Customer agrees giveMotorot to written notice suchdefault. of Motorola havethirty(30)dysfromthe reteiptof s--uch will notice to provide planof action a thatis acceptable Customr curethedefault. to to Section I INDEMNIFICATION INSURANCE AND Motorola agrees and herebyindemnifies savesCustomer to and harmless fromall liabilities which.may accrueagainstCustomer. accountof direct physcal on damageto tangible -by prop.erty personalinjuryto the e-xtent damageor injun/ is caused Motorla's or the or or.that.of employees, its ubcontrciors, agents or whileon the legligence recklessness, premises Customer's d.uri4g the delivery,instllation, testingof thd Communications or System pursuant this Agreement. to Motorola's indemnification Customer of under this Section be thefullextent Motorola's will of indemnificationCustomer of fromliabilities are that in anywayrelated Motorola's performance to under Agreement. this Motorola maintains Liability General and Automobile Liability insurance coveraqe the in followingamounts:generalaggregte, product-s and completed $5,000,000; perations aggregate, qgqk.F'^cgrypeqsqtion employers' and $5,000,000;. tiabitity, per $1,000,000 ac..cidenfi automobile per and liabil,$1,000,000 accideni. ponwritten request, Motorbla will provide Purchaser certificate insurance. to a of
Section 9

LIMITATION LIABILITY OF

Notwithstanding.any other provision this Agreement, to exceptfor personal injuryor death, Motorola's liability, total whether breach contract, for of warranty, neglig'ence, strct-tiabilitv in tort, indemnfication,otherwise, be limited the direct or will to damag-es recoerabie under law,but not to exceedthe priceof the Equipment services or with respec-t whichlossesor damges to are claimed. NO EVENT IN WILLMOTOROLA LIABLE BE FORANY LOSSOF USE.LO-SS oF TIME,INCONVENIENCE, COMMERCIAL LOSS,LOSTPROFITS SAVINGS, OTHER OR OR SPECIAL, INCIDENTAL CONSEQUENTIAL OR DAMAGES ANY WAY RELATED OR IN TO ARISING FROMTHISAGREEMENT, SALEOR USEOF THE EQUIPMENT. THE THE OR PERFORMANCE SERVICES MOTOROLA OF BY PURSUANT THISAGREEMENT. TO This Limitation Liability survive expiration termination this Agreement. actionfor a of will the or of No breach of this Agreement. otherwise or to contemplated this by .relating. the transactios Agreement bg brought a!',y pQrty nlay by unless suchpartyhas notified otherfarty withinone the yearthatsuchparty knowledge theoccurrence has of gives to suchaction.' whih rise Section 10 GENERAL

A. TITLE ANDRISKOF LOSS. Titleto the Equment passto Customer will uponshipment of th.e Equipment, except title Software notpassto Customer anytime. that to will at Rik loss of will .passto Customer upon, delivery the Equipment the facilitis of to designated by Customer.

Contract No. 99-9/2uapd

Rev. 04/01/99

COfuIMIJNICATIONS ESUIPME{T AGREEMENT B' TAXES' prirchas! The does.ot includ_e Price any..amount,for state, local federal, sales' or lease' service, rehtal, ul-pl?q.ty, occutn,rother il otii,rrcn excise. taxes, federar, (other state, lb"i'i*i"bseg Moio;or;;"icome and thari o;' or nerworrh) customer except e*'i-o-v y'.I Mk;ph'il;qireoro payor bear w, be paidbv such rheburden anv raxes, "s wil Motorota snn of CltrinoCustomer payto Mororota wil amount such 1Lv,9,.ggi, of (ncludino taxes th ny,interest an-dis) thrty within dyafter wili oJ-srelv responsibiiior'iiportins equipmentthedateof rhe for personal $:o'J:'"i f,:".:St c' CONFIDENTIAL INFORMATION: c-t9me-r,will disctose,any not materiar information identfied MotorolJ as or p'ota'v iro. parties withour written permission,.unle'ss 19, 99nnofiil"i' Mororora,s prior n-oiio'la sucrr makes mtiia nforma.tion or disclosuie or publc is
D' LICENSES' Motorola not respo5i?I" for obtaining s any

such "'Iffi,il'[,'l,,1i ;";i fiiJJi""'"',:,.'*""f .',1;LJii'di"rose rnrormation,

ricenseis); ;;i
or rorie;;yd orricense- other authorizations, useor anyproduct purchased

l[?iji]%"c

E' slrEs' In addition its,.responsibilities.,de-s_cribed.in to Exhibit customer B, any necessary agreesto procure construction ermits' permiis,1ns ura-,'.tth"J access the sitesidentifieil iht P.Yjlginq to rike,'provde n B.s-r-equete'ov Motorora, havesuch sites and nstallation eqmeni iine ov

sJfr:ll3.tr

;h;t accordance theperrormance wrh

F' DISCLAIMER LICENS.E' oF Exceptas-e-xplicitly provided-n the.Motorora Asreement softwareLicense included init'llq.[!nld in ;"m"ntwir be deemetrcgranr, directlyor by imp-licatior',-t'oppilor either tnerwise,-ay lense copyiisntJ,'ire il'";"1s or rignt ;";any parents, marr;

ftX1""?:,:lo,'cations,

or othei.in"ii,iri properry of

H
I'

G' ASSIGNABILITY', Agreement This may partywithout consent the other par{r eii ir'ai .qo! be assigned either. of y nioir"-r'!.lgn,this^Agreeinn the prior affiliates its rightt,t t"" or i"nt*itnout theprioicnsent customer. b any or its of

anv or Y'fiirs13'J under Asreement *"Jt"i,"Jt[ fiP#r"ff?iserisht power this

SEVERABILIry' any, lf portion is.heldto.be invarid unenforceable, provision be consero- of thisAgreement or will uta-ao teeinli ; thisAgreemenr remain that forceand effecras iflniai'p-riin in furl n."r" not partof thisAgreement. wirr J' ENTIREAGREEMENT' This Agt""T:ll,-(including the-Exhibits) agreement the parties constitutes entire of the regardin"g t_subject matte-r oiiris Agreement supersedes previous and agreemenrs u-ndersiao1sa'wn*reitiJii'ogi and all matter'ThisAoreement may oilreo,amen-ded, lerai'1g-gn .subject oi'min"o signed thed-uty by authort;;"-p,;n"t,u", of bothparties. onryby a writtenrnsrrumenr K' REPRESENTATIoNS coMMlrMENTS..Motorola AND is not making, customer not relyingupon, any. repre.sentations and is i ngreement' expressedin this .conrmiimi"-',;t,for^those NotwithsJdnding anythin!-."-ggntt"ry in customer,s'soritation, Equipment mustconform the otyt tnanuracture/dsltion., "o"-iieo andno representations or '"it" i'"t

HlFllli rf"'?il"':::i:1t",ins

Motorora asieeJlo the se,

L
t

ov and fiSy"ili'Jf"Sl;TfllJt,'#i?,g".i,; construed inaccordance with

under Asreement beinwritins must il?Ii:f,-::l?3|.ithorized orrequired this and sent

Contract No. 9g-9/2uaod

Rev.04/01/99

EOMMUNICATIONS EQUIPMENT AGREEMENT

Customer

Attn: Lieutenant Seaston Brian ffiot

f ucson,Arzona857T6

ln witness. whereoi the partieshave causedduly authorized representatives executethis to Agreement thedatessi:tforthbelow. on INWITNESS WHEREOF: I .ci;i'il F,li:eRa ""\ l Custmer\ ii'li,i-ir,iii.;.:., customer\01 ii'li, ir,iii.;;

By: \-. -)(,\tLt,,o ,

t;irtf .;''tilti,i

Title: VP Finance t Administration

The-University of Arizona Foundation is executing this Communications Equipment Agreement for the sole purpose of coniirming its obtigations to make payments to Motorola in accordance with the Asignmeni of Contract Offer dated November 23, 1999.

Contract 99-g2gspg_ No.

Rev. 04/01/99

EXHIBIT A SOFTWARE LICENSE AGREEMENT

XJIBIT - SOFTWAR A LICENSE AGREEMENT ThisSoftware License Agreement befween is l\4otor-ola,.lnc-, a Delaware corporation (,,Motorola"), andtheArzona Board Regents, andon behatf of for orin nvrsiy idi=nl;'i"dnse",,l.
Section 1 SCOPE

Licesee may,acquire Motorola's, from Commercial, Government, solutions Sector ;rglqts tnt andIndustrial ('cclss") radioommunication ohtan m6eo pre-toaded ) or _qr.o{ug. _ Motorola software as ina RoM,qoM or n-n4 otn"i-ruti-sffia such or piiii'"i media suchas a rlopgy ta.qe,^diskett, or co-n. ii;i;';oHui iicruig .o1q{, oi Servce Software f-mSuportb ancj Softr,vq{i.q rererieO a"frotor1"'oft*r".tln to itin, thrd,party software be iricluded may wnich Moioroi oies notownbutis licensed distribute. to Theterms d-t!!Aq"."n19nt,gpqlv to,an/su tnfarty sort*ar ur"s' additionat ticense oftware in ihg thrd-party trmJdf ;ij 39f:IAt-Pertainins.tg partysofhvare. is ehctseo, wnri-cs'tne to ThisAgreement'contains termsunderwhich ffre l'?^"111:Lp]Y saidthird Licensee useMotorola may Soffware acquired C'CtSS from
Section 2 GRANT LTCENSE OF

Motorola hereby grants Licensee perso.nal, to a. non-exclusive license under Motorola,s applicable proprietary rights useMotorola to Software a'ccordanwitn im; n ie "iii;;greemenl Section 3 LIMITAT|ONS USE ON

:l".ip:d,^ii_jl1.y-1tgl,g.s_ware,or"prodi soltwarets strictlv Softwareis shictlyorohibited will be deemed breach thisngreemni. and a of I_-ense nor may adpj,merge withofirlrmare, reverse eng.ine,. prepare 99py,modify' derivative worksf. or of, disassemble any disassemble Motorol any
_s_gr{q1e,r9r
f\duru eIvre onware; Licensee Radio Service Software: Liceirsee mav make one addifin.i^^,, rnr aaarr ^^^,,r^- ^..-^i ^mav ma.Ke ; Llcenseemay makeone additional one additionalcopy for each computer owned or

jY^o_PI^9F oljvj:lli.qng9::_!!tq'nat business.purposes as andonty ^t:.""1,'^"Ty,g: ["^H:l: dumertii,i"-ili-ti;;i'"Mi]'""'

Software for any..reason, anv reson excephatianca r, matimsr..^ elnntthaf I Lienbee maLa a+ ^ two may

iig::.:f-y$i,.,",j:,.-tj^ry:f^.f:"d^:g^'*lnfi,.,'t.i';pn,iiJi'f'ilJp'purposes. purchase must a.copf Radio or servic Sfrw-J fo;h';ir licqsge i'*i"n'L5"#ri5i""""";
Ligensge tempory mey ::'i:oi:,!tli::ry-L"_qg! !ry_9ite, Priortcacqrfin ud b;, software on portable or.lap{opcomputers othersite.sat acqurng nV any
RadioService nbiri-'ru"r"o,. Software or uponlVlotorola's Motorola's reoues!Licensee reques_t, Licensge-must mustprovide wrttenli'st all steswr,Lr. il;;;" ,qq r a written il siteswhereLicensee n list of tbtoftistedwr,lre ;" usesor
TRANSFERS

llj:i*"-jg^1^j*1"^"s:l',"^" ^sp"fK'._g,-Li""I.Je trademarknoticeson all copiesof MotorolaSoftware.

Section4

miIieoc 6oh-lyrisnt ' ano

lf Licensee hansfers ownership Products a thirdparty: of to its Licglggemgy_aqsign rightsto use Motorola Software (otherthan'Radio Service snwrncj embedded n fLASHn@'Si,iare or furnished usdwith thoseProducts, for p.roviqi li ri"ei iffi#'ir-opiei;"i; that Motorola software the newownerand'(b)M.oloiota to eve -traniei rorm(whichMotorola will provide uponrequest) completed sghed n" new.owner. 'rr-rrrvv'Ld;'m;i'; ano -prv. otherwis; v transfer makeavailabl Motorola or any sof,vare nytnr t Section 5 OWNERSHIP TTTLE AND

Title allcopies Motorola to of Software anyform, in including rights patents, all in copyrights, trade secrets, otherintellectual and properties, remains ested ex"ctusivry ir'l\ioloj. Section 6 CONFIDENT|AL|TY

Licensee acknowledg.es all Motorola that Software contains proprietary valuable_ information and tradesecrets thtunauthorized and dissemination, ostriouton, moiniti,ri,-rerse enqineerino. dsassemblv. o.other improper use of totoro-S-fvare resuti-i.'r;;;;b"t"'nn"'ld wil Motorola which moneiry fcr amges u" Accordingly, Licensee -w_oul' inquate. wiil timit accessto Motorola Software thos-e its employe agentswrro"re use Motorola to of ano to Software Licensee's for internal purposds., Licensee takeappropriate business nd will action with thoseemployees agents preserve and to irre'conRo'entitity r nat";ij sf,tr;

Contract No. 99-9/2uapd page

Rev.04/01/99

EXHIBIT _ SOFTWARE A LTCENSE AGREEMENT Section 7 LIMITED WARRANW

ANDFITNESS A PARTICULAR FOR PURPOS. Section I LtMtTATtON LtABtLtTY OF

SUBSEQUENT TRANSFEREES AccEPT MUST He nooriol soiivnRE.ASts" AND WITH WARRANTIES ANYKIND. NO OF MOTOROI-A OISCr-ErNAL-L Oi'R'WN-NiI'S1 EXPRESS qBlUtLlE-D,-lNcLUDllG lMPLifD rHE wRRrtrdb'tvincHANrABlltry

SoFnR.rs-IigrooED FoR oR wHc H lr wAS I PRovl rHIs WARRANw DED. eirrryps_ grylv'o1n' Fr n-sc- se;

TorAL'LlABlLlrY,-4to sor-r-'neoi, i=ehEAcH THts _ucrttsEE/s oF WARRANTY BELIMITED W]LL T_o,_4T MoToRolA;Spilorrr-, nenin nrpmcEMENT n pnvnruf r-rr$E'b'lii oF rHEMoroRoLA soFrwARE-on r onnnoEs ro up THE AMoUNT PAIDTo MoToRoLA FoR iH nofoor-n"srrwnne oR THE INDIVIDUAL PRODUCT WHICH IN THE MOTORoLA

For the first 120d.ays afte-! initial s.hipment Motorola of Software, if the Motorola or, Sofhvare is 1o a communictions system Agreement communiiions or rdit""rt Rlg|'93q-?trsuant Motorola Agreementbetween and Ljcense, _fo ihe Warralty-;iod specifiel"";;h Agreement, Motorola warrants the Motoro that Softwre, when-used properly, be free from 'or will 'ffi;l; reproducible defects that eliminates the functionatity J rJturj ;h=i th; d' functionalitv The p.rimary tunCtitity' a-voce-'ormn,caon "' oi 9f ," s.ystem. svstem is subscriber-to-sub-scri'ber, suociier-td-oJarcni, and dispatcher{o-subscribeivoice communicati-or. prmary functionali$ of'a data'system pot--on-t transmission. s oata lhe Motorola does not wdrrant that Licensee"s of tneivltoo use SfrJi'in" products be wil uninterupted error-free that the Motorola or or sonwreor the iout meet Licensee,s tt partcular require-ments. limited Ths software warrnty ooei oi nbi''nv warrantv coverino the processins datedatafrom,into,and oetwn or iret; i'eei'/";'o':nn"''; warrantvwould be providedexp.:g.ly^ g. gepaqtetf execulo agrrni. iq "#H HLAY "R

lN NO EVENTWLL MOTORO|4 BE LIABLEFOR TNCTDENTAL CONSEQUENTTAL OR ' DAMAGES EVENIFADVISED THEPOSSIBILITY SC-N-ONIViC. OF Or Section9 TERM ANDTERMINATION

Licensee's righttouseMotorola Softwarewill.begin Licensee when sends duly.executed a copy to Mtd'oh,ad (atM"oto;ta_returnJ-ru/ e*cir"o Asreement to Pl^$jsfg]:tl"$ Motorola L'censee (b) or "ither shipsMotorola Soihiareor a producicntaiin'itorota'Soitwr to Licensee, an'willcontinue pipetutv in uiiss terminiJ;; i;il."tdir""'" 'th-i*r;rt rightto use Motorola Software terminatej will withouthotie upn b;eh f by Licensee. In if -Li-censee breaches ths Agreemeni wt-iespectto naio-seruiceSoftwareor 399i!!ql' r{s!'lngrto Software, Motorola m?y,..b'y not license,terminate to l-icensee's rightto use suchMotorola software. upontermiratio-n, Motorola wii etifle ;;e-o-ie n;uniid rejir withoutoroving damages nd, unlessLicnsee svereign-g_ovrrfi;t-;V,'toil- is tl.'risff--tgreiesai n-io srvsonwrin-r-nrip;ft*are in Licensee,s !ly: possession. \Mthin..thirty aftertermination LicenseeCrighl days of tusany MiriJS-ft", Licensee mustcertifo wriiingto Motorola allctpis or such Motorola-Software been iri that have returned Motorolabr to destroyed. Sectionl0 NOTTCES

consents, permitted or.required underthis Agreement be deemed wi |ll.fli..-n receipt and waivers grvenupon and mustbe delivered writing'to betowOre'iJ. in the 'nangeof ;;; mustbe in writing theotherparty. to Customer Lieutenant Seaston Brian Motorola,lnc. Attn:Contract and
a

an uteqo,A 92131

page Contract 99-9/2uapd No.

Rev.04/01/99

Unlvensry Anzorue oF FoLce

Gold Elite sarmpt,e Screern Showingv[uttiptre R.esources

1O:59:1S Mf A
Patchll patchZl patchs Msel 7 | fvset? | tvtset S

Figure 9: Sarnp/escreen showing multiple resources, includingrelays, channels, and paging.

" I ' r o ui t l i n g f o t t l S q s t c t t t o l t tt i o u s " S

5 ry tttttr l)cscr i p t itt tr s

13 /)rr.gc

polcr UrvrnsTy ARtzorun oF

Gotd Elite cornpressed Resource Examplescreera

32 Channels!

ttll@l
Metro Police Lod Bispatch Ambulnce {32

Countt Potace
Pl.ol Oisr { Cost C.runtt Hqhrt Gur.l f'olicc P.trol f

Bdo
Col. Soders Lt.E}.or l-t. Ktstg Lt- Mtilero

Raaio Ct
Elhg Oo Scene ln purruia

"ct

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t5:56: ltl IS:SG:O? lE:56:Oz tb:S6:Oz tS:bG:O7 t5:S6:O?

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Ambuloc

Figure 10: Ihrs samplescreen.s/rows compressed channel resources.

" I ) r o p i t l i t t sf o t t l S r y s t c t u o l t t t i o t t s " S

-Sr/.flr c stt'rt i o tr D

l),t,r'9

UqvrnslrY oF,ARrzona Folcr

Goildlite tpened Resource Exarmple Screem

-l.i.;. i:rI:-.-r;:r:lr?;li:ijii::ji._i1Ei;-,:ii:;?liii :ieReH:ir Confguration Edit fealures Phone

{-Sel1 f -I |-.i_-J | ll lvi ll r-=/rl..r .-r_jJ ll I I I

Metro Police Losd Osplch llnrbulnce 132

Aur lDlMomeot

\d

J,
f-

g4E
AUt UI'LdICh

Hi.lhvt

P.rol Co. Snderj Ll. Br(yn Lt. Kelstt Lr. l|iltteton S9. Btcr Erhq (h Scene ln Pr.srrt R.tao Cho,:t privr CJtt

tS:S?:Zl t5:rj7:t9 15:52:16 ts:Sl.l3 S:iZ:|l I5:SZ:B tj:5?:OE

Polico Osa I Co51 Gord Polace Ptol Amblnce I Police

l"{E'

ll4l "rl

fFil

Figure 11: Examplescreen showingthe channel resources when opened.

" l'rotitlins I'ottl SystatttSolutittts

.Sr7.s I) csc ri t t i o tt frll

It.gc l0

flJruvensTy oFAnzorun Foulcr

GoildEtite Expanded Resource xarmple Screen

prn 12:00

i4.-Ta

lo Roqte . :.ii 5:58 sron l d5k 9:15 L, (elslg ltr P.sut lO:32 Lr. /tsh olf durt a2:t4 Sgl- }ter At lch l2:lz Pl

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zit I fl FtLr

Metro Potice Lod Oisp(ch Ambulance 132

Ambulrce t l!|elro Policc Polce

Polce

tS,SS,Oe T; Stt Glkcr Lt. Smrth

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prute

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lS:Slf:Oa t5:89:Ol
tS:51!:59

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OD Scne

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C{rmmrssioor Art Sgi.

Otf Ot Or to Lunch t5:5t:29

lS:St:S6 ls:tg:S tS:On:St

Figure 12: Examplescreenshowingthe fully expanded channelresource.

" Irnt,itlitt,g [\tf tl

Srysttttt Sttlutittts''

SrT.sfr,rr L)escript i o rr

l}a.,rI I

lJrurveRsTy oFAnzorua Fo_cr

lite Fach OperationExarmpile Screen

-ritt, i!5:.,il;.j,i:,;ri.;=': i:,,:',:,1;::T:, j:t f gui i m i!l:-l i
dil Eeatures

12:OO prn
32 Channelsl

p...'t Hrgvl ED.tqGoct Polioc Orsa |

Slo.m Pln Poticc Aoblc I

commssroDe, 4.. 5{..

Jim M. Jord.n S, Sins R_ kstcr

Ota Ou., Oor ro Luoch 15:57.33 t5:S2.33 O Orl D u r , Durt On SoD on soD p.rurc Prurc C t l C[
()D Brct

IES;n--i; ,S,SZ.9 ,*.-r.". tS,SZ.Se rS,SZ,Sr s,sr.sl rs,rz,tr

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Figure 13: Example screenshowing the patchoperation.

" Proaitlittt fottl Sqstctrt Solutiotts"

SrsfcrrrDcrip irI

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[JnvsnsTyAnzona GF Fo-rer

Etite lV{uf,tiseflect operaion Exarnple screem

ry

Figure 14: Examptescreen showing Muttiselect Operation.

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5 r ttt tr I)cscri 1tti o tt s

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ffesource0escri Signallinq Bdio TlEl Sisnalling Badio IlRl Signalling Fadio IlRl 0peralor: PCDispatch Elite Siqnalling Radio TlRl Siqnallins Fadio TiBl 0perator: Primaly PCDispatch Elite

00 00 0 00 0 00 00

00 0f1 00 0f1 00 00 00

07 0F 04 01 r6 0B 03

ASTRO ASTRO ASTFO Stat lerl Stat.Alert

@ **rotot^
Figure 18: Exampteof the Console DatabaseManaaer.

" I'nli i ttS fo tt I Sys tetrt SoI u tio tts" Ll

5 y s l r l u | ) t ' s r r i I tt i o t t

l"r,r;rllJ

SCALE

UNIVERSITY F ARIZONA O
PLAN VIE\,/
CENIRACOXINfEGRATOR CONSOLE IJORKSIAloNS

l/ 6-r'0glgg

PR'JE.T o

DATEr
REVISION:
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0) 8, 1.99f'H
DESIGN.

]RDERDATE

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v.s. LAMINATE $ T R I H / p E DL A M . $

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C H AI R S , E N C L O S U R E S N D M O N I T O R S A Y B E S H N V N A M - F O R S P A C E P L A N N I N 6 P U R P O S E SO N L Y . P L E A S T .R E F E R T B E O U I P M E N T I S I F O R F U L L L A N D c t M p L EE s c H E D u L0 F p R u D u crr . l r t

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ouaNrrrlrs

UNIVERI'I'YO F A R I Z O N A S
PIRSPTt,TIVT ITW V

ttfS

@ nr@r@R@uA

Universityof Arizona PoliceDepartment

Statementof Work CENTRACOM GotdEtite Radio Consote

TUOTOROLA
. S.vslens [ntegrarion

UniversiW ArlzonaFolice of '1. Overview

Thisstatement work (sow) is intended provide of to definitions responsibility the of for construction, equipment placement, instaliation cENTRAcoM and of GoldElite radio console system'Thisdocument separates identifes and tasksto be performed the by university Arizona of (customer), Motorola, it'srepresentativs and or (Motorola). This sow canbe amended mutuaf by approval untilthe timeof contract signature. changes subsequent contract to signature be handled will underthe changeorder process defined within document. this Thissow will require approval prirto contract signature. An approval pageis provided the end of thisdocument. at

2. Technicaf Scopeof Work

2.1.General SystemDescription ThisSOWdescribes workto be performed the installation two radio for of l console positions' the optionof a thirdoperator with position, the unversity Arizona at police of Department' Eachoperator position include singledesktop will a client computer a and 17"cRT monitor'Eachclient operator position computer be connected theserver wll to computer willstorethe radioconsole that serverapplication. rr.r, erator position will include newdispatch furniture whichthe desktof,equipment reside. on will 2.2.Component Description Eachcomputer workstation operate cENTRAcoM Eliteconsole will the operator application. 2.3.Furniture and Mountings Motorola shallprovide modular furniture the dispatch for center depicted the as in dspatch center fumiture layout drawing.Eachrumiture position include wifl an adjustable writing surface thatsupports 17"monitors. two The firstMotorola supplied monitor shallbe usedfor radiocontrol.The secondUniversity of Arizona supplied monitor for CADequpment equivalent. is or 2.4.Site Information 2.4.1 Perm . its/Licenses No requirements permits licenses anticipated for or are or included installation the for of CENTRACOM dispatch console. Motorola doesnot include accept or for changes the scopeof work in .a,ny maybe required The university fe.sponsbilty Tribal, by of Aiizona,Lcal, lha! Federal, state or Building Departments, agencies inspectors impact or that either permit the application process the actual or workto be completed outlined. as Anysuch.n"ngo or upgrades
' Pro al ing To ta I System So lutionsi STATEMEMIOFWORK

Page I

University Arizonapolice of
of.pre-existing conditions dentified required meetcunentCounty, as to City,Stateor otherapplicable codeswillbe consdered changes the original as in Sw anO considered Change a Order.Thisinctudes re-usetf anylhe University Arizona of selected usedmaterials any otherpre-existing or codedeficiencies. 2.4.2.FloorLayout Motorola requre will written approval fromthe University Arizona equipment of for installation locations. 2.4.3.Site Locations The proposed workshallbe completed The university Arizona at of dispatch facilities in Tucson, AZ. No otherlocations considered included thisproposal. are or wth 2.5.Delivery Motorola shallselect surface a canierand shipall electronic equipment the university to of Arizona Police Department location.The University Arizona of shallreceive all equipment saidfacility.Afterthe equipment beenreceved, at has Motorola shall inventory equipment site. the on 2.6.SystemInstallation Schedule Motorola shallmeetthe installation schedule, whichis to be mutually agreed uponby Motorola the University Arizona.lf building and of construction, eletritandtelephone circuits, installation and requirements not corpleted to the scheduled are prior installation time,a Change order maybe required coveradditional to laborand travel expenses 2.7.System Over Cut A cutover planshallbe discussed mutually and agreed uponprior cutover to timeduring thesystem optimization period. 2.S.Warehousing thisproposal. lf delaysin installation experienced to thefailure complete are due to construction or otherrequirements the University Arizona, by of exceeding aysfromequipment 120 delivery, university Arizona the of shallincura fee for equipment siorage. No requirement extended for warehousing expected included is or in

3. MOTOROL.A DELIVERABLES
3.1.Detailed ProductSpecifications Refer Motorola to vendor specification sheets included thisdocument. in
uProoiding Total Systcm Solations, STATEMENT OF WORK

Page- 2

Universityof ArizonapoNee
3.2.quipment List A finafequipment refecting equipment list the to be provded thisproject included for is in the Pricing Section thisdcument. of 3.3.FixedNetworkEquipment Site (RS6) Audit site preparation required meetor exceed is to the requirements defined the as in Motorola document "Fixed Network Equipment lnstalfations,,. Motorota number part 81089E5-0'Motorola shallperform siteauditanddocument discrepancies 6ga any founo in grounding equipment or. protection_areas tnisdocument. per tvtotrora provide shall . written notification the university Arizona any to of of deficiencies dscovered during the audit' lt shallbe the university rizonat r.ponribirity of to effect ny n*.orary repairs. The customer and.Motorola entera chanie orceriolff;;iih"'*pairs, may if mutuay agreeduponby bothparties. 3.4.EquipmentInstailation The following sections provide overview the general an of tasksto be performed by Motorola and/orit'srepresentativescompleti. system in ;" installation, optimization, and Customer training requirements. 3.4.1.Furniture centercore, furniture the manufacturer, install dspatch shall all workstations. 3.4.2.Electronic Equipment Installation Motorola shailperform foilowing the generar cordinstartation tasks: ' Install newcomputer the equipment each thenewdispatch at of operator positions. ' supply install 6 gauge and t*9 stranded sheathed and ground wires fromtheexisting central electronics equipment bank in icea) rack the,"iquipment to each thenew room of operator console locations. ground shall connectedthe This wire be to console enclosure boxat each (clE) position. cnrponnector beaffixed interface The shall to theback of each ClE. ' wirethecall checkaudio connection between of theconsole each operator position clE,s andeach theclient of computers sound card inputs. This provi snarr udio theoptional for OnScreen Recorder Cail 1'OSCn ' Instail newcentrar the erectronics (cEB)hardware. bank ' Program newconsole the database accommodate newELITE to the console operator positions. ' ' ' r Program Elite the radio console software enable support thisequipment. to local of Program Elite the console confguration screens usebythedispatchers. for optimize document and consore system revers proper for operation. Instalt optimize MTR2000 station. and the base
STATEMENT OFWORK Page- 3

" Proo I ing Total Sys tem So Iutionsi

L,nrrgl*ity of Arizona Follee

3.5. End-User Training Motorola shallprovide cENTRAcoM end-user trainng up to ten operators for as described theTraining in Section thisdocumeni. of 3.6.ProjectManagement Motorola shallprovide singlepontof contact the duration a for of theproject.The Project Manager (PM)shallhavethe responsioitity-or scneoutin ,"qrir"o stesurveys, installation, optimization all .onroi" systm and of equipment. pM shallbe The responsible the timelycompletion all apects for of oi tnisproject ,no to. final the systems acceptance. 3.7.WarrantyMaintenance Maintenance covered warranty included by is during warranty the period.A quotation for post-wananty maintenance shailbe provded uponequest. 3.8.Documentation 3.8.1."As-Built,, Documentation Motorola shallprovide "as-built" documentation detailing completed the installation' Documentation be limted progi"; and personality console wll to documents and shallinctude as-buirt drawings wiring and oetRaton. 3.8.2.Manuals A complete of hardware set equipment migration manuals shallbe provded each for console'one set of operator manuals sha-ll provied eachoperator be for position. 3.9.Towers his proposal utilizes. university Arizona the of Police Department building the for mounting a sngle of basestation antenna.The university Arizona responsible of is for providing adequate an mounting structure cable and routing conduit the antenna. for 3.10. MobileRadios No mobile radios proposed are underthisproject. 3.11. Portables No portable radios proposed are underthisproject.

" Proo iding Total System So lutions,

STTEMENTOFWORK

Page 4

Universityof Arizonapoliee 4. SystemAcceptance

The unversity Anzona of shaflaccept thisproject uponthe installation, optimization, and successful completion the Acceptance of Tesi Procedure (ATp),or benefcial of the use equipment, whichever occurs first. Beneficial meansthatif the university Arizona use of commences of the system any sub-system use or thereof its intended for purpose, other thanfor the express purposes traiing iesting, of or priorto system acceptance, final payment saidsystem subsystem for or shallbe oue. rne warranty periodfor such equipment intouse,unlqss put wananty already has begun, shallmmence concurrently the useof the equipment its inenOeO wth for purpose (otherthanfor the express purpose training testing).The useof the equipment of or for its intended purpose shallbe deemed haveoccurred to whenthe Univeisity Arizona pofice of Department commences useand refyon the equipment theircommunications. to for 4.1. Acceptance Test procedure he Acceptance Procedure Test (ATP)for the dispatch facility include testing will the of all features function and setected tl'reuniversity Arizon_for CENTMCoM Elite by of the radiocontrol consoles. The exactfeatures bidet"minJrni oo.ur"nted by will Motorola during optimizaton the new equipment. of 4.1.1.Coverage Testing No coverage testng proposed considered partof thissow. is or as 4.2.Otficial Project p unchlist The officialProject Punchlist (oPP)shallbe usedto document malfunctions any in system operation. oPP shallbe documented The during ATpnd shallbecome the the official record outstanding of project repairs be conected Motorola to by priorto Final System Acceptance. listshallbe discussed determine The to disposition completion or of repairsor fixeswherenecessary. 4.3.FinalSystemAcceptance FinalSystem Acceptance shallbe indicated the correction all itemson the official by of Project Punchlist.

"Proo iding Total System So lufions.

STATEMENT OFWORJ<

Page 5

University Arizsna Foliee of 5. MOTOROLA SUPPORTIPROJEET TAM

MotorolaprogramManagement project TonyRamirez, Manager Motorola Salesand Engineering Team PaulPunske, Account Executive Rodney Siemiawski, Console Systems Engineer Ken Hartzler, FieldTechnical Representative MotorolaSubcontractors Canyon State/ BearCommunications, Tucson CenterCore

6. CUSTOMER FURNTSHED ITEMS

6.1.FacilityConstruction The university Arizona of shallprovide jne completion all siteconstruction of priorto fol scheduled equipment delivery.Delays the comfretion the facility in of beyond the mutually agreed upondateoi January31, 2ooomay create delay a in the project schedule. Thsmayrequire Chang a Order. 6.2.Deskor computer stand The deskor standshallbe usedto storethe serverdesktop computer 12,, and monitor. 6.3.4CPower he university Arizona of shallsupplyan adequate source 120 vAcsingle-phase of powerwithin10 feetof all of the approved equpment installation points.Thecircuits shallbe uninterruptable Powersupply(uesj o gnerator fed. Excfusive circuit use breakers shallbe provided eachoi tne reiuireonsole for equipment circuits. Dualduplex total.cord (4 plug-ins) outlets shallbe required the cENTRAcoMserver for and associated equipment. one 20 Amp 120vAc circuit required support is to eachnewdispatch operator position. This circuit shallbe connected the newrurntlreposition to wiringboxthatis supplied with 10 outlets under center eachfurniture the of po.tion. 6.4. Grounding The building electrcal or ground supplied eachlocation in described mustbe an impedance 5 ohmsor less. Motorola of highly r".orr"nds thatTheuniversity of Arizona review grounding it's systems ail facirities at invorved.
" Pro ol ing Tota I System So tati on{ STATEMENT OF WORJ(

Page 6

6.5.Facilities Access & The universty Arizona of shallprovide requred access and provde parking for during normal busness hours, which shallbe considered am to s pm,vrnoay B through Frday, excluding holidays' The university Arizona of shallprovioe necessary ait space for equipment installation. 6.6.Phone& LeasedLines The university Arizona of shallprovide termination a pointfor all phonecircuits, leased linesto remote sites,localradios, dooractuators, atarmcircuits nd within10 cablefeet of theapproved equipment installation location. The termination pointshallbe located the equipment in roomandwillbe the pointof demarcation' The pointof demarcation define areaof responsibility associated the for circuts'Motorola.responsibifity extend shall fromthe pointof demarcation the to equipment'The university Arizona of shallbe responsible the pointof demarcation from to the applicabre destination service the circuit. or of All required circuits shallbe installed functional the installation and at location priorto the beginning work. of 6.7.ExistingEguipment The university Anzona of shallbe responsible any existng for associated equipment, ficenses, circuits, software include or to serviceoriy, current operationaf parameters or condtion' maintenance and/or repair anyfailure assocated of f equipment. Examples of associated equipment includes, is nt limted the existing but o, console equipment, phonecircuits, remote and localradios will be connected oi controlled that to by the cENTRAcoM,alarms, loggng recorder, existing and ups. Any pre-existing failure or conditon equipment of appiieJto radio signar .oui"g" area,radio frequenry interference (RFl),and/or intermittent operation.

ivbrsity of Arizsna pofice

7. PROJECT SCHEDULE
The actual completion dateis subject the dateof awardas wellas the estimated to time for completon workbaseoon thissow oetays of Jue to planreviews, issuance of permits, university Arizona of deliverables, and/orrelated itemsbeyond control the of Motorola shallrequire adjustments the scheduled to -- tasksend project compfetion date. Theseadjustments iequire Change may a OrOi.

documented, reviewed, approved and priorto i-nclusion the document. into changes to an agreement include, arenotlimited suchitemsas: changes but to, to theequipment
" Pro oid ing To ta l Sys tem So lution{

8. MODIFICATION/CHANGE - FIELD CHANGE ORDERS UniversityArizona Motorola adhere thefolfowing of and shall to guidelines and procedures to ensure allchangestheAgreement that to (Contract) pr.*;i,/ are

STATEMENT OFWORK

Page 7

Universityof Arizonapolice
ordered, changes contract to verbage, adjustments the project of schedule, changein i.n servic optiols ,+.nng" order anamendment is to rhe :::f:r,ll_li !!Tq:r contract it requires if authorization the university Arizona. by of " Alt change orders must be documented, clearly statng the scope of work, responsible partiesdoing the work, a dollar amount, a schedule impact,and containin approval atures g sign All change orders require appropriate authorization before workbegins n All changeordersmustbe communicated to the peopleor organizations impacted by thechange c All change orders mustconform the scopeof workauthorized the to by university of Arizona. 8.1. Customer tnitiated Change Orders A change orderinitiated the university Arizona generally by of wirf expand reducethe or original scopeof workto include changes performance, in features, hardware and software, services. change or A ordertrratwllamendthe contract either in scopeor dollarvaluewilfrequire univrsity Arizon"prr"se a of orderor similar document to authorize changes.A change the orderthatwiilreduce orginal the contract doesnot require formal a written notification the university Arizoa.Keeping from of in mindthat a university Arizona of reduction the. in scopeof the project maymeanthatMotorola may not be ableto standbehind originat the sysiemoesjn criteria original and performance of the system' In all cases, workwltnot oe perrormo *tnoutwritten authorization from University Arizona. of 8.2.MotorolalnitiatedChangeOrders A Motorola initiated change orderalsorequires university Arizona of authorization. \ryhen Motorola wshes expand reduce original to or the scopeof workto include changes performance, in features, hardware or.o,u"re,or servces, willinitiate we a change order' A change orderthatamends contract either the in scopeor dollarvalue will require written authorization university Arizona.A change from of orderthatreduces the original contract, everyinstance, in requirela formalwritten notification from University Arizona.In all cases, of wort will not be performed without written authorization University Arizona from of changes thestatement work, in of equipment quantities, equipment types, servicqs or otherthanuniversity Arizona of and M_otorola agreeing in the detaied to design review willrequire change. a order.The specifc mecha-ncsthisproce.r .n o" developed o during contract development. basicchange The orderprocess require either will that partyrequest changes writing.once thischnge in orderrequest beenreceived, has the receiving partyhas 10 daysto respond the reqest to for change. r.,rnge orderdoes
' Prooid ing Total Sys tem So lutions, STATEMENT OF WORJ(

'

Page- 8

Univensity Arizonapolice of

:::::':ii:?ly:g^:I|-"::'.9othpartiesuntilithasbeenfullyreconffi execured appropriare forboth bvthe parries u.i;";;ity;;;;ii ffi"ilffiil tT::1ll.,led rhisrorm sha'be toprocess used a, r::i:t3,?::li["::^1i:i
before change the..op" or*oik .;;;;#"0. a in
All new eguipment.orders be processed shall immediately uponrecept purchase of orderandsignedchange orderauthorizations.

'ProvIing

Total System S oltfiottso

STATEMENT OFWOKK

Page- 9

Unversi$ Arizonapoliee of
STATEMENTOF WORK APPROVAL Motorola prepared document the most has this as current understanding the project of scope' lt is an element the contract its content of and has impact thJcontraci at compliance levef .

lifj:i:i;it

reviewed round beacceptabre and to rorpresenration rouniversity

Accepted Approved: and FORThe University Arizona of PrintName Title Signature FORMOTOROLA PrintName Title Signature

" Prodd ing Tota| System Solnt on, -

Page I

CHANGE ORDER FORM Universityof Arizona GoldEliteConsole Purchaser: Name: Address: Change OrderNo. Date:

In accordance the termsand conditions theAgreement with of dated changes approved: are Contract PriceAdjustments: Original Contract Value Prevous Change Orderamounts through #1 _ This Change Order#_ New Contract Value Completion DateAdjustments: : Original Completion Date Previous Schedule Change through #1 This Schedule Change #_ New Completion Date $ $ $ $

the following

$ $ $ $

Unless amended above, otherterms all and conditions theAgreement of shallremain full in forceand effect. lN WITNESS WHEREOF, saidparties the havecaused Agreement be executed of this to as the lastday andyearsignedbelow.

University Arizona of By:

Title: Date:

Motorola, Inc.

By: Title: Date:

CR'F'C.AT'E TF'SV
Customer IVame: ProjectName: Universiryof Arizona CENTRACOMGOLD ELITE DISPATCHCONSOLE

Universityof Arizonaagrees all majorprovisionsof the projectprovided that by Motorolaare compiete readyfor the useintended, and exct for anyminor dfects and/orpunchlistitems notedon the Offrciai Proiectpunchlist.
This agreementdocumentsto the strt of waffanty on , and authorizes Motorola to bill for the smrining value of the contract, and it indicates the University of Arizona's agreementto make the final payment.

Motorola Representative : Print Full Nams; Title: Signature: Date:

Print Full Nme:

Title: Signanue: Date:

Final System Acceptance

tl E

No defects punchlist applicable. Opp attached. or is No All outstanding ite,ms the otricial projectpunchtist on havebeen resolved.

Universiwof A-rizona Representati ve:

Print Full Nams; Title:

MotorolaRepresentative: PrintFull Name: Title:

Signature: Date:

Signanre: Date:

Universify Anizona of Fofliee CENTRACOM Gold EtiteACCEPTANCE TESTPLAN

MOTOROLA CENTRACOM GOLDELITE DISPATCH CONSOLE

Date: Customer Name:

policeDepartment University Arizona of

Name Motorola of Representative supervising performing or ATp:

Name of customer Representative verify ATp and "stGN oFF', upon lo completion:

ls this a new systemor an "add on" to an existingcustomerowned system:

Add on:

New

Test to Perform
1 CRT Cenbal Elecbonics Bank All cerds with LEDs shouldshow 'reen,,if opera[ng properly Remote operator CEB cards should show "RED LEDs. whenworkingo.K. Switch systemtimersto insure2nd timer is performing properly Remove 1 power supplyfuse to insure Hot stendby ps is working Was wiringcompletedper industrystandards? Are blockslabeledand lines designatedby installer(as builrdoc ) lf a loggingprinlers connectedto the CEB, dos it opersteas programmed lf a consoletrafcloggeris used, is it workingpropeny Are the TlMl links and modems operatng property

1.1 "GreenLEDs" 1'2 Remoteoperator option

1'3 system Timers 1'4 Hot StandbyPower 1.5 Wiring 1'6 Punch Blocks

1'7 LoggingPrinter 1.8 ConsoleTrafficLogger 1.9 TlMl/Redundant TlMt

CRT CIE Opons Does the Multiselect optionwork property Does the all mute buttonreset after programmed time (30 seconds?) Does Afert 1,2 and 3 work properly,if instralled Does the QuickCall ll pagingoptionwork properly Does DTMF pagingor encodingwork properly Do Alarm inputsprovideindicetion witr alarm Does the dispetcher intercomwork properly

2 . 1 Multiselecl - All Mute 2 . 3 Alert tone options 2.4 Q C r l 2 . 5 DTMF 2 . 6 Alarm Input controls 2 . 7 DispetcherIntercom

'Providing

Totnl System S olutions "

AcceptsnceTest Pro ccdwe

PgeI

Teet to Perform
2 . 8 OperatorChannelDisable Does the Operatorchannel disablefeaturework properly 2 . 9 Channel
Marker(Conventional Only) 2.10 RadioPatch 2.11 Microphone Audio 2.12 Headset audio Tx 2. 13 SupervisoryFeature 2.14 CI,k 2.15 VU meter 2.16 Keypad 2.17 Operatorlntercomcall 2.18 VolumeSet Control. Does the prioritychannelmarker operateproperly can the dispatcher petch from l radochannerto anotherchannel Microphone audio of sufficientlevel and qualityfor hansmission ls the heedsetansmitaudio of properleveland quality Does the Supervisoryfeature operate properly is the digitalclock set properlyat the Supervisors consote Does VU meteron the CRT interfaceindicsteaudio levels Does the on screen keypad operate proprty Cen operators talk via intercom using the I'COM TALK switch can volume level on channerwindowbe adjustedand does it come out of speakeradjusted

3
4

CRT Operator Position ( Tiles for Radio Channels ) Rptr Tx and RX audio ls the audio on bansmitand receivelevel acceptableon each BIM(set specifically sysiem) per A all "windows"installedto meet the customer.s requirements Are all of the visual alarm indicatorsoperatingpropertyon re screen

3.2 RadioChannels 3.3 indicators 3.4 PTT I.D. 3.5 Programming

lf PTT l.D. is used, does the l.D. displayproperlyin he window Have all channelsand featuresbeen programmedinto the OMI/TOMIs

3.6 Windows 3.7 Coded/ Clear 3.8 3.9 Main/Altemate onty) ( Main/Standby

Are widows sized,and optionsshown as requiredby the customer lf coded clear is used, does it work property Does this optionswitchbetweenseparateBIMS in e CEB Does this optioncontrolthe main/standby relay on fre BIM Can Supervisor "takeover"this channelfrom other operators Do channels operate properly wih various pL codes from the screen Audiofrom selectedchannelcomes from selectspeaxer

3.10 Takeover 3.11 Multiple codes PL 3. 12 Select ChanneUspeaxer

3. 13 UnselectChanneUspeet<erAudio from unserected channer(s) comes from unserector designated speeker 3.14 Callfunction Does indicator flesh when cell receivedon a channel 3.15 Busy Function when one positionis transmitting, busy indicatorepparson othersfor that channel 3.16 TrunkedCCW 3.17 TrunkedCCW 3.18 Conventional CCW 3.19 Conventional CCW 3.20 PagingFunction 3.21 Move\Mndow Transmitfrom tnnkedchannerand.verifytransmission heard is on fierdunit Transmitfrom fierdunit and verify trunkedrD and audio is received at consore Transmitfrom conventioner chennerand verify bansmissionis heardon fierd unit Transmitfrom fierdunit and verify that hansmissions recrved ar consore Send page and verify pege is sent on preprogrammed selectedchannel Can move windowswhen move window is selectedfrom display submenu

' Providing

Total Sys tem So lutions,

Acceptance Test Procedure

Pge2

Universifu Arizonapollce of
Equipment o be TestEd

Test to Perform
3'22 MultpleFrequencybase 3.23 Safety Swtch 3'24 Terephone Interconnect 3'25 Mouse operation 3.26 Touch screen 3'27 Footswitch 3'28 cPU storage can operatorchangefreq on multiplefreq base stations( F1 - Fg ) etc lf Safety Switchis requi-ed, does it work properfy if Dpr or simplex interconnect used, does it work propefty Does the Mouse operate the cursoron screenpfopery Do touchscreen selections witr finger operate properfy gees le footswitchoperateproperly wir headset & microphone Are he operator Postioncomputersstoredas customer desires

4 4.1 4'2 4 '3

ELITE OPTIONS/ FEATURES LAN Network Alias Data Base Mgr Alias Data Base Mgr Does the [-{N network support all local users Does e server interface to the client positions vis LAN proprly

4'4 ADM / cDM 4'5 4'6 cDM soffuvare ELIE op

Does reserverdownloedto client positions, configurations & Alieses Does tre serverallow new additionldeletions/configurations to be made cen system configurations completedfor all positions be as required Are Forders, ariasesand tiresprogrammedper customerneeds

SPARE EQUIPMENT Have all CEB sparesbeen tested ,.online'.in the

CEB 5.2 Spere OperatorEquipment Has all Spare consolepositionequipmentbeen checkedon line 5.3 LAN Hubs/Cebles Have all spare hubs and t-ANcables been tested 6 Dlgttal Call Check (panel Mount) Does he recordand playbackfunctionoperatesimulaneously Does re unit recordthe audio from the headsetor mcroghone or radio

5.1 Spare Cards

6.1 recordand playback 6.2 headseUMic audio

6.3 Telco / Radioaudio 6.4 "Previous"bulton

Does the unit record the receive audio from the telephone Does re "previous" control button access recorded Does the "Next" buttonwork properly Does the "save" feature work properly The recordershouldrecordfor 10 minutes( without ls the audio qualig of acceptablelevel end quelity

messages

6.5 "Next" button 6.6 "Save" feature 6-7 Recordinghme 6.8 Audio Quality 6.9 Installation 6.10 RemoteOperation

options)

ls the installation accordance in wir industrystanderds(R56) Does the unit functionfrom he dispatcherCRT

"Prooiding Total System Solutions,

Acczptance Test Prodwe

Pge3

Training Proposal University rr. of Arizona PolicewTE 99471

An investment the future in

Tableof Contents
TABLEOF CONTENTS OVERVIEW It'rstRucroRs Erncter.lcy |rurecRnrto TRlltruc or MOTOROLA ADVANTAGS TnsreR KruowtEDcE or Qunuryor lsrRucroRs Qunlrw or MRreRnl Klowreoce Rererurrol TYPESOF TRAINING AVAILABLE lsrRucron Leo TRnl-rHeTRlt'En Resloer TRrtlc Er.o-UseR TRRrvlc Seu-Sruoy PREREQUISITES TRAINING PLAN/ MATRIX UNIVERSTW ARIZONA OF POLICE COURSE DESCRIPTIONS 3 3 3 4
4 4 4 5 6

6 6 6 6 6

7
I

cENTRAcoM Gor-o Elre corusor-e opeRnron TRRr.rc PRICING INFORMATION ReseRRcn-Baseo Drslcr.l Counse Sruoerur l/nrennls CuRner Eourperur IrusrRucroR PRepRRRroRy Trr

10 13 13 13 13 13

TERMS ANDCONDITIONS

14

'Prooiding

Total SystemS olstions,

Training

polie Universiffof Anlzona

Overview
Motorola's wo rldwid Leam ing services organizatio dedicates itself e n exclusively offeringthe most compreheniivetrainingavailabre to for Motorola'sadvancedradio equipment. we understan that your equipmentis a highlysophisticated communications instrumLnt,and as such, requiresspeciarized tranngto fully realizethe equipment,s potential. Thus, you need quaritytrainingthat onry Motororaderiversfor qualityMotorolaproducts.

Instuctors

Motorola'scustomer Trainingcenter offers advancedtraining facirities, resources, and techniquesto help you achievethe maximumtential from your communications investment.A successfur trainingxperience also requresexpertiseand dedicationon the part of the inst"to,' well as the trainee. At lrlotorola, technicalinstructorshave "" our extensive backgrounds RF communcations, in microwavetechnology, telephony, digitallogic and rnicroprocqssors, weil as computerscience. as Instructors'formal trainingvariesfrom postgraduate degrees in occupational educationand electronics a varietyor rititary to instructor programs. since continuingeducationis crucialto contnui success, Motorolainstructorsreceive more than 't0o hoursof training annuallyin communications technorogyand trainingtechnques.our c]ose relationship wth product designand deveropment ensurescurrent, accurateinformation every product. for using Motorolatechnorogy its fullestwil assist to o"norn."n"u at every levelof systemoperaton. Over the life of your system,these efficencies add up to rargedoilar amounts. Recivingihe proper trainingincreasesyour emproyees'efficiency ther ,s" oi," in system. Motorola's worldwide Leamingservices organizaton unmatchedin is their abilityto deliver integrated trainngp"c-k"g"" to virtuallyytype or client. From sophisticated trainingneed analysisto ongoingtrainingthroughout the life cycle of your productor system, Motorora's worrdwide Leaming services can help ensure that your investmentin trainingtoday is an investment your fi.ture. for

Efficiency

Integrationof Trcining

"Prooiding Total System Solutions.

University ArizonaPolic of

MotorolaAdvantages
Tnnsfer of Knowledge
Successful systemimplementation well as ongoingsystem as management and maintenance be greatlyenhanced the careful can by transferof knowledgefrom [lotorola in-houseexpertsto system managers, technicians, and end users. Criticalelementsof knowledgetransferincludeknowledgeable instructors, well-designed courseware, activities, lab and system hardwareand softwarethat closelyparallels your operatingenvironment integratedwth propersystem documentation. your specificconfiguration To understand and productfeaturas,there is a well'definedcommunication betweenwortdwide Leamingservices link and lt/otorola's feld personnel. This link keeps us apprisedof any special issuesthat arise. Applyingthis approachallows us to provide tailoredsystem manager,technician,dispatcher, and end usertraining. ThroughcarefulNeeds Analysis,we designand developtrainingthat enablesyou to becomeself-reliant with your equipment. This traning can take placeat one of our training centers at your location. or

Quality of lns:uctors

A carefulblendingof background, experience and continuoustraning createsa grounded,intellectually stimulating, and accessibleinstructor that will professionally deliver yourtraining. Understanding that, the instructorwill generatea trainingenvironment where studentsfeel empoweredto leam. You can be assuredthat your lrlotorolainstructorutilizesthe Needs Analysisof your productor system. The processalso ensuresthat your instructorreadilyunderstands equipment, the fashioninga snrcoth and effectivetrainingevent.

Quality of Material

Course materialperformsa vital role in the trainingprocessand in the transferof knowledgeto the job site. lt is not enoughfor the materiarto look professional.Course cuniculumfollowsa design philosophythat instructorsadhereto during the trainingevent. Good course materals are easy to use, well integratedinto the coursedesign. BecauseMotorola followsresearch-d riveninstructional ign des methodology, course materialsare specifically our designedfor ease of use and effectivetransferof knowledge the job. Course curriculum to can be tailoredto reflectyour individual product. We provide relevant pertaining your productduringthe trainingevent. documentation to

Prooiding Total Sys tem So lutions "

raining

University Arizonapolic of
Knowledge Retention
Followinga trainngevent,the knowredge leamedcan sometimesbe lost in the transitionto the operatingenvronment.To maximizeretention and transfer the job, our instructonal to designers conduct task analyses to determineperformancecriteriaas part of the Motoroladesiqn orocess. Motorola'sworldwide TechncalEducationtrainingmethodology is based upon several key crtteria:

+ coursedesignis driven an analysis learner by of needs. * Learning objectives baseduponwhatlearners are need to accomplish thejob. on .:. Ourtraining strategies baseduponmaximizing are ' transfer skillsto job, and retention/reuse of the of effective learning.
Motorolaaccommodates these criteriain the following ways:

* coursecontent focused how{o,rather is on thantheory. .. Classdscussions application are based. * Training incorporates maximum hands_on lab opportunities. * lntegration customer of job specific aidesintothe classroom experience the labactivities, weilas and as through videosupport.
course design,based on these customer-driven performance objectives, has determined that task-drivencoursesprovidebetterknowledqe retentionfor the students. Becauseof the coursedesign,studetswill maintainthe knowledgetaught and apply it for immediteresuttsthat will extendthe life of your product.

'P rodding

Total System So lufions o

University ArizonaPolie of

Typesof TrainingAvailable
Baseduponour yearsof experience, havedetermined the we that following type(s)of trainingwill best serveyour needsfor comprehensive training education.

Instuctor Led

Our qualifed instructo(s) will lead your studentsthroughthe requested coursetailoredto your system. Maximalinstructor-led time has been lab allocated help educatestudentsin specificand everydayoccurences to of programming, maintenance,and troubleshooting associatedwith your product. Our instructordefiverstrainingto the designatedmembersof your trainingstaff. During the Train-theTrainerevent,we will utilizeyour familiarequipmentto deliver trainingto your trainers,thus ensuringa smoothtransferof knowledge. Studentsattendtraining conductedat one of our trainingcenters. Becauseof the diverse customer-base that attendresidenttraining,the equipmentis modeledupon a standardconfguration. We also offer a separate programfor your subscripton users. The EndUser Trainingprogramtailors all trainingmaterialto exacflymatch your system and radios. We can providethe trainingor train your trainersto delivertraining. This optionallows studentsto follow a ComputerBasedTrainingmodule on CD-ROMor othermediathat will enhance theirskillson-site. This option can be used in conjunctionwith instructor-led courses.

Tnin-theTrainer

Residenf Tnining End-User Tnining

Self-Study

Prooiding Total System Solytiotts"

Universityof ArizonaPolic

Prerequ isites
We strive to provide a trainingexperiencethat exceedsyour expectations. You can help us ensurea positiveexperienceby reviewingprerequiste requirements that are designatedin yourtraining plan. Prerequsites providecriticalfoundationknwledgethat will be builtuponduringyour classroom training.As such,thJinstructor not will be able to cover contentthat is includedin prerequisites thereforeit is so mperative that you completethem. lf not, your subsequenttraining class may not providethe desired leamingresults.

"Providiag Total System Solafions"

Training Plan / Matrix- universityof Arizonapolice

GOURSE

GROUP Dispatchers

NUMBER OF

CENTRACOM Gold Elite Console Operator (2 tralnlng termlnala)

sEsstoNs

DURATION (davsl
1

LOCATION I ucson,AZ

DATE

2 (4 hoursessions, 5 students per session)

rBD

NUMBER OF ATTENDEES
10

" Prou iding To tnl Systen Solut ious,'

Trnining

police University Arizona of

CourseDescriptions
In the processof assessing your trainingneeds,Motorora identifed has the followingcourse(s)that are nec"s"ary to achieveyour traininggoars. Attached below are descriptions each training*u", if availaote, for included this proposal. in Presentedbelow are e standard course ouilines. whire the standard courses are encouraged, the class oufline may be tailoredfor your quotation. Thus the oufline(s)berow may not exacily matchyur quoted classlength and content

"Prooidkg Total System Solatiotts,

University ArizonaFoliee of

CENTRACOM Gold Elite Console Opeator Training

Overview This courseprovidesDispatchConsoleOperatorswith an introduction the dispatch to console,its basic operationand to the tailoredjob aids availablefor assistancein operation.The leamingexperence a mx of video, instructorled facilitaton is and hands - on activies help consoleoperatorsperformcomrnon to tasks assocated with their console'soperation. Deeigned For: DispatchConsoleOperatorsand their supervisors.. Learning Objectivee: Upon completion, partcipant be able to: the will . Performbasic operational tasks of the dispatchconsole Utilizethe providedjob aids to performspecifictasks associated with the console Understand high level view of the system configuration a Couree Topics: . High level overviewof the customersystem configuration . Generalconsoleoperation . Properoperatingprocedures specificcustomerfeatures for Program Length: 4 hours Prerequieites: None required

' Prooid ing To

tal Sys tem So lutiotts.

Police University Arizona of

l. CENTRACOM EliteOutline Gold
A. Basics . Explaincomponent partsof Console . CPU. Serverand remote . lnterfacewith volume controls . Mic (condenser jack and boom)/Headset . Main volumecontrol . Radioto phone control . Telephoneto radio control . Mouse . Choose/APB . Generaltransmit . lnstanttransmit . Monitor . Folder Resources . Menu items . Expandedand comprassedresources . Drop down features . Activity list . Stacks . Colors of text and lcons on screen . Green Background- the talkgroupis selected . Red (flashing)Background an emergencycall is in progress . Red Letters- incomingcall . Gray Color- not available this time at . Features 'Muttiselect

. APB . lnstant transmit . Patch

. active . idle . empty

"ProoidfugTotal System Solutionso

Trinfug

II

Universityof Arizonapolice
. Pagng . Signal

. Ptc
. Callalert . Display . Leave Windows . Move windows . Show Hide . Special . Intercom . Supervisor . Diagnostic . PublicAddress . EmergencySetup . EmergencyReset . Allmute . Monitor . Help

'Prooiding

Total Systcm Sohttiottso

University Arizona of Police

PricingInformation
The subjectof pricingis not simplya matterof what appears the on bottom line of a proposal. The costs of under_utilizing your communications systemcan be immenseyet difficutt quanti7. to A detailedbreakdownof the pricingcomponentsis found in the fllowing section.

ResearchBasedCouse Design

The factorsthat can nffuence price and qualtyof the training the receivedincluderesearch-based coursedesign. voawieLeaming services constantlystrivesto maintancuttingedge teachingtechniques as well as up to the minutetechnology. we incorporate our-Needs Analysis programwith our technologyto produceoutstanding instruction that reffec-ts only what is happeningtoday, bttwill happetomorrow. not student materials,alwaysan importantelementin any trainingregmen, consume a lae portionof the budget. we thus hav imptem-ented a series of programs to provide student material to fulfill more precisely the needs of the studentswhile reducingcosts for you. Rapidlychangingtechnology requiresthe latestequipment. we striveto maintainonly qualityand currentequipmentso that you arwaysreceve trainingon the prevailing equipment. This not only ilows us io train with the latest equipmentbut arsoyour equipmentwheneverpossibre. rf the customer s unableto suply all necessarytest equipment, can help we you arange for a rentalof the necessaryequipmentto complete the package. traning The preparatorytime alrotted the instructor prepareadequately for to for your courseyields a tranngenvironmentthat offersthe best tailored trainingexperiencepossible.

Student Materials
Cunent Equipment

lnstuctor Prepantory Time

"Providkg Total System So futions o

Universitysf Arizora police

Termsand Conditions
1' A successful training eventrequires thatthe students have adequate time for hands-on intervention therequipment. with The customer projectteam shallsupplyproduct or equipmeni' This includesafl necessarytest equpmeni, card extenders,etc. ""olur, 2' A successfultrainingevent requiresthat the studentshave adequatetime for hands-on interventon with their subscrberunits.The crctor* o. p.t"rt team shall supply product equipment' filotorola's CustomerTrainingCenter recom-ends that there be one subscriber unit available user presentin the training per session. In the caseof consoleend user training,Motorola'scustomer Trainingcentr r.u*rnrrnJs that there be at leastone console positionfor every two dispatchoperators. ln the Lse of 91 1 call takeiiraining, Motorola'scustomer Trainingcenter recommends that there be at least one g11 call taker positon(includingrronitor)for everytwo call takers. 3' A successfultrainingevent also requires appropriate facilitiesin which to delivertraining. The customeror projectteam will un.rr" that the n""."""ry equipment(which can inctude but s not limitedto chalkboard,projector, screens,studeni tablesand chairs)is in place for the trainingevent. 4. student materiars be furnishedby Motorola,s wiil customer Trainngcenter. 5' while it is importantthat Motorolameets,the custome/s requestedtrainingdates,the final class dates are determinedby instructo.r availability.This is especiallyimportantwhen trainingin a languageother than Englishbecause r ,u l." resourcesavailable. schooldates will only be established once paymenthas been receivedby tyotorola,s customer Trainingcenter. without payment, Motorolareservesthe rightto cancel a feld school' By supplyingagreed form oi payment, customer or projectteam acceptsallterms and conditions.

6'

7' Acknowledging there are costs associated with preparinga trainingprogram,customer agrees to notify Motorolammediately customer if or p.].'tuam requiies a date change for a scheduledtrainingprogram. In any event, f customei oi prol""t team cancelsor reschedulesa trainingprogramwithnso days prior to thssrt date of a scheduledprogram, customer shall pay Motorolafifty percentof ihe totatree crrarg to customer or project team for that program 8' The effort has been made in advanceto gather all relevantinformation produceths to proposaland is based on information availableat this time. Additionalinformation made availablelater may requireMotorora update to this proposrand the price.

9. All prices are valid throughthe year 2000.

" Pro aid ing Tota I System So lutions.

pouce Ulvrnsrry Anzoa oF

CENTRACOM Etite Gotd Dispatch Consote System: Inctuorno: Central Electronics Bank positions TwoElte Client Operator with lncluding: Console Interface Units Conventional Software License Gooseneck Microphone Headset Jack Footswitch CallCheckRecorder TwelveOperator Headsets OneServer Computer Office StyleFurniture layoutenclosed per MTR2000Back-Up BaseStation position(Utilizing Optional ThirdOperator Server CpU) position EliteOperator Utlzing Server CpU lncluding: Console lnterface Unit Conventional Software Lcense Gooseneck Microphone Headset Jack Footswtch CallCheckRecorder ProjectServces: lncluding: Project Coordination Management Equipment Installaton Programming Optimization and Operator Training $151,033.99

$ 1t,g6g.20

$ 32'970'oo

Equipment Total Project Services Freight Project Totat

$169,003.19 $ 32,920.00 $ 1,233.00 m32O6S9

Pricing doesnotinclude applicable taxes. Pricing offered validfor 60 davs. s

'ProvidingTotalsystemsolutiotts. Systempricing September Z, 1999

EXHIBIT C MOTOROLA STAN DARDEQUIPMENT WARRANTY

EXHIBIT - MOTOROLA C STANDAR EQUPMENTWARRANTY Thiswarranty (50)United applies within ffty the States, District Columbia Canada. the of and

being..purchased pursuant a.writtenCommunications to. System T_!!q_q{q.ted_product.is by Motorola, the..warranty contained that writtenagreement ppty. in win Agl!9llllt^:pfgfollowing Qtherwse, the warranty applies. WHATTHISWARRANTY COVERS AND FORHOWLONG Motorola. or,..ifapplcable,..Motorola. Inc. CanadaLimited ("Motorola") warrants the Motorola manufactured communications radio product, including original equipmenf Crvsit-devices and channel ("Product"),-against.materialdefects elements i maeralarid workmanrr normal unaer useandservice a period One(1)Yearfromthedateof shipment. for of Motorola, its..option,. at no chargeeitherrepairthe Product at will (wthnew or reconditioned product), itwith the sameoj equivalent (usingnew or reconditioned Product or P-1T:)_j purchase Fql?c9 relundthe priceof the Product periodprovided duringthe warranty purchaser no(ies Motoro.la according the termsof this warranty. to Repaired replacd r Produitis warranted for the balance the original of applicable warrantyperiod. repldced partsof the productshall All become propefi of Motorola. the This,expresslimitedw-arranty extendedby Motorola the originalend user purchaser is to purchasing Product purposes leasing for commercial, the for of tr indutrial, qovernmental or use or to. Thisis thecomptet'e wrran tne ir 9!!-: 1ld_1"_ agsignable tiansferable anyotherparty. 1to-t Product manufactured Motorola. by Motorola assumes obligations lability additions no or for or modifications thiswarianty to unless madein writing signed-by officer and an of'Motorola. Unless writtenagreg1e.ftbetween Mbtoroland original th'e end usr purcirsel f?ge il a separate Motorola doesnotwarrant installation, the maintenance service the Product. or of Motorola cannot responsible anyrryay be in fo.a.y ancillary equipment furnished Motorola not by whichis attached or usedin connctio te Produt, for operation the prbdiwii to with dr of any ancillary. equipment,. all such e_quipment expressly and is ex'cluded from this warranty. Elecause eachsystgm whichmayusethe Product unique, is Motrola disclaims liability rang, for coverage, operation thesystem a wholeunder warranty. or of as this
il.

M roR LAL'8[t#ff il, *oou r, o o J[ffi "

GENERAL PROVISONS Ttis warranty setsforththefullextent Motorola's of responsibilities regarding Product. the Repair, option, is-theextusive remedy. iHtS .rPplgqengnt_or_retund_of llt pttlf,algpgg,at Motordla's WARRANWIS GIVENIN LIEU OF-ALL OTHEREXPRESS WARRANTIES. -Irrueo, MoTRoLA DISCLAIMS ALL OTHER WARRANTIES OR CONDITIONS, EXPRESSON INCLUDING THE IMPLIED WARRANTIES CONDITIONS MERCHANTABILITY OR OF AND FITNESS FORA PARTICULAR PURPOSE. NO EVENT IN SHALLMOTOROLA LIABLE BE FOR DAMAGES EXCESS THE PURCHASE IN OF PRICEOF THE PRODUCT, FOR AY oF TIME, COMMERcIAL LOSS, LOSTpirorrs on l9.S.9.qi U_SE,_L_OS_S INCONVENIENCE, SAVINGS OTHER OR INCIDENTAL, SPECIAL, INDIRECT CONSEOUTruTINI OR DAMAGES ARISING OUTOFTHEUSEOR INABILITY USESUCHPRODUCT, THEFULLEXTENT TO TO SUCHMAYBE DISCLAIMED LAW BY HOWTO GETWARR,ANTY SERVICE Motorola's representative callMotorola's or Customer Response Center at |*tI*:f nu:! n9.{iry 1-8oo-247-2346 theapplicable within period information warranty for regarding warranty service.

tv.

WHATTHIS WARRANTY DOES NOTCOVER A) Defects damage or resulting fromuse of the Product otherthanits normaland cusromary in manner. B) Defects damage or frommisuse, accident, water, neglect. or

Contract No. 99-9/2uaod

Rev. 04/01/99

XHIBIT - MOTOROL.A C STANDARD EQUIPMENT WARRANTY C) Defects damage or from improper testing, operation, maintenance, installation, alteration, modification,adjustment. or D) Breakage damage antennas or to unless caused directly defects material by in workmanship. E) A Productgubjected unauthorized to Productmodifications, disassemblies repairs or (including, without limitation, addition the Product non-Motorola the to of supplied 'norml equipment) which adverselyaffect performance the Productor interfere of with Mbtorola'b warran inspection testing the Product verifyanywarranty and of to claim. F) Product which hashadtheserial number removed madeillegible. or (theycarrytheirownseparate G) Batteries limited warranty). H) Freight costs therepair to depot. l) A Product which,due to illegalor unauthorized alteration the software/firmware the of in in published with specifications withthe or fpluct, doesnotfunction accordance_ Motorola's labeling effectfor the Product the timethe Product in ai was initially T.C9,tYp",accep-tance distributed Motorola. from J) Scratches othercosmetic or damage Product to surfaces doesnotaffectthe operation that of the Product. K) Thatthe-software the Product meetthe purchase/s n will requirements thatthe operation or of thesoftware be uninterrupted error-fre'e. will or
L) Normal andcustomary wearandtear. M) Non-Motorola manufactured eqqrpryrent unless bearing Motorola Number the formof a Part in

an alpha numeric (i.e., number TDE6030B).

V.

GOVERNING LAW ThisWarranty governed the lawsof the Stateof Arizona. is by

vl.

PATENT ANDSOFTWARE PROVSIONS: Mgtor.o willdefend, its ownexpense, suitbrought at any against enduserpurchaser the the to extent thatit is basedon a claimthatthe Product itsartsinfringe United or a Sttespatent, and Motorola.will,p.ay gggJs damages those finally award'ed againstlhe enduserpurchser any in .aq such suit which are attributable any such claim, but-such defenseand payments to ar conditioned thefollowing: on A) that Motorola be notified promptly writingby such purchaser any noticeof such will in of claim; B) that Motorola havesolecontrol the defense suchsuit and all neqotiations its will of of for settlement compromise; or and

c) shouldthe Producto.rits partsbec-omg, in-Motorola's or opinionbe likelyto become, the

of gybjec! a .claim infringement a.Unted of patent,'that of States suchpurhaser permit will Motorola, its.option expense, at and eitherto procure suchpurchasei rightto continue for the usingthe Product its partsor to replace modifythe smeso that it ecomes or or noninfringing to grantsu.ch purchaser.a or creditfor the Pioductor its partsas depreciated and accept return. its The depreciation be an equalamount yeroverthe ifetime the will per of Product its partsas established Motorola. or by

Motorola haveno fiability_with will respect any claimof patentinfringement to whichis based upon combination theProduct itspartsfurnished the of or hereunder software, with apparatus or devices furnished Motorola, will Motorola not by nor have any liability thd'use of for

Contract No. 99-9/2uaod

Rev.04/01/99

C EXHIBIT - MOTOROLA STANDARD EQUIPMENT WARRANTY ancillaryequipment sofh,vare furnished Motorola or not by whichis attached or usedin to connection the Produ.ct. with The_foregoing state-s entireliability Motorola respect the of with to infringement patents the Produ-ct any its partsthereof. of by oi Lawsin the United preserve Motorola Statesand othercountries for. certain exclusive rights fgr,qgRVriOhted Motorola software suchas the-.exclusive to reproduce copiesnd rights in 'only copiesof such Motorola g,:_tr]bylq software. Motorola softwaremay Ue used in the Productin whichthe software was originally emboded suchsoih,vare such prduct and in cop.ied, distributed,. modified any way, or used to produce in any Tay lgt be replaced., derivativethereof. No other use including,. without limitatio, alteration,modification, reprod.uction, distribution, reverseengineering such Motoroia or of software'or exeiciseo rightsin suchMolorola software permit{ed. censeis granted implication, is No by estoppet or otherwise patent under Motorola rijhtsor copyrights.

Contract 99-9/2uaod No.

Rev.04/01/99

EXHIBIT D SERVICE AGREEMENT

EXHIB]T _ SERVICE D AGREEMENT THISSERVICE AGREEMENTentered by andbetween.Motorola, ("Motorola,,) is into ---' - -' lnc.\ andthe "'-' custorner named thisAgreement's n Attachmenis (,,custome/;). Section 1 DEF|N|T|ONS

"Service Aoreement" ,,Equipment,, meansthis S^evice jts means, {o1e19n1and Atta.chments; collectivelvnd part,the o'tt-un,."tron n equipment is specified theAttachments that that in or is subseqenfly aded'to Service thi egreenJi Section2 ACCEPTANCE

The termsandconditions forthin thisService set Agreement in Attachments become and will the Section 3 A' SERVTCE DEFTNED

acknow|edsed 'itilig'dffiffi|"'; $;,;; fii#ilitrS:ts"i,"1.il.|T"i1en i"

for the..Eq-uipment as specified theAttachmenrs in in ["-t-glq?9re9t Pr-ovide.services and accordance !9 followng withthe standards: nrtoiorot p-.trparts'olqutqi,Vthat are 1i new or are warranted "lkenew"villbe sed;(iDthb Equipment as wllbeiSicedat tevels set forth in Motorola'q. manuals;an'tj roi service pioe;rd that are Pro.duct prescribed timeto timeby Motorota itJ piots from roi wrii'b;foilowed.'

B' All communication equipment purchased Customer by fromMotorola (',Adttional Equipment,,) sistem or r imiii -srvi gpe as the Equipment lhaf is.p?rt!f the samecomniunications covered underthis serviceAgreement be automaticlt/ will ao i g5 n=it and witl be billedat the appficable ratesafterthe warrarty periodrs e-x.iii'"ff'may atso provide additonal services.('Above-cotrac! sics;;j'iustrert tequi'Inat be wi billed Motorola's appli'cable at then service rates.

c.

All Equpment mustbe in, working, or{er o th9 StartDateof the Service Agreement at the or timethe Equipment added ihe Service is to gierin1-cis'i:o-m"r provide comptete must a serialnumdei and model numoi titinei prioito rr'tiLo, priorto the timethat the Equipment addedto the serviceAqreement is ano musi indite ind-ttcrnt" in Equipment is labeled that intrinsically ior usein nairooJivronments. sre "ny

D. Customer mustimmediately.noti7 Motorola writing-when.arly in Equipment lost,damaged, is or stolen. custome/s, obligtion pay servicefees"for tg scn qlipnieniwli teimnI the at endof themonth whichi/otorora in reeives Jucnwiittn-,.'' E. lf Equipment cannot'in Motorola's opinion,, nrgRerlv economically or serviced any for .9 reasonincludinq exce.ssive wear,-unavaita'oitity ii"pris,-tn-t"t" of technoloqv, the or practical feasibity $q scoper Srves specified tniJch;';itttorora or in ?-s Statement Wrk, Motorold of may:-(tj moqify t-h;-;p'i Servicesretatedto such (2) Equipment; remoVe suchEquipreni s'ri nir,i"i; o.isjloline'rice ro iom Service suchEquipment. F' Customer must noti7 Motorola Motorola's or Subcontractor immediately any Equipment of failure'Mojorowill,iespond customilnotinaii-on a manner to in consisrent the level with of service purchased as'indicated tneAttcnmniJ. in Section 4 EXCLUDED SERVTCES hasbecome defective due,tophysical chemica'l oi misuse absfromcauses or suchas tightning, 91g?ry-ged power surges, liquids. or

/\. Service doesnot include repair the. or.replacementEquipment of that

B . Unless specificaflv included the Attachments, in Servicedoes not includerepair or maintenariceani transmission anenna, of line, -o1iirirrbiitvir tower toweilghting, or duplexer, com6iner, or multicou.pler. Motoiola has,no ootigtion i'tr"nsmission medium, such as tetephone tines, computer nerw:orks, the'wrtow? i ir;;;rrhction or w"o, caused suchtransmidsion by medium.
Contract No. 99-9/2uaod

Rev.04/01/99

EXHIBIT - SERVICE D AGREEMENT Unless specifically included theAttachments, in Service Equipment notinclude of does items that are consumd the courseof normr in cjpiiioii ri: qipm"t, ur,'J,-'ort not limited batteres, to, magnetc tapes, compuler and supplies. D. Service does not include reprogramminq Equipment; of accessories, clips,or battery belt chargers; custom speciar or roucts; moiRed niii; oi ortr,vre. E . service does not inc!gd9certfication programs,softwaresupport,reprogramming, or modificationsEouioment to related assrin! orreci to tne or oie11ng,provrdrng, receiving of datedatafrom,iirto,or between yei g-g ih;t ioiu. tne nd Section5 RIGHT SUBCONTRACT/ASSIGNMENT TO

its andobligations- this_service.Agreementmaysubcontract under -" and {otorol3 maya,ssign rights anyportion Motorola's of alled by thisServicegem.;i.' for erformance Section6 TIME ANDPLACE SERVICE OF

Service be provided will at.the locatnspecified the Attachments. in WhenMotorola performs service the Equipmqnj's at location,, Custcimer ag.regs- prove nt':,i', charge, non no a 1 hazardous envirdnrirent workwiih shelter, for net,lghfa'nJ pwifiiiull ano freeaccess to the Equipment. Customer provide_all.nforniation'pertainlng will iJti*-'nidiu"re and software elements anv lvstem wthwhichthe Equipment intrra-cing or ii fh_;;'titoio t,c-i+bi* its obligglons. nd-er Service this ngreemeintl unlesi otnerwis"s"nir nttacrrments, iri-trr -' the hours Service be hoursof 8:3i a.m.to 4:30p.m- iciuoing of will i"eetij h'o r,o=ot;. Section7 PAYMENT

Motorola invoiceCustomer advance each pay.ment will in for peigd.All other chargeswill be billedmonthly, customermustpg.y qld eachinvoic viuin (idd; the invoice Inifoii dateto the Motorola office designated Custmragreesto reimburse Motorola all for .by'Mbtorola. tgxgs,an tner txeJ fssessments (eiceii P_t9!!ryl?IFt' sales an-duse tales, _e1ige tncome'oroflt,and franchse taxes of Motorola) riow or tlereafti-imposeO this ieon Asreemeirt any sovernmentat by entity. ivioil'o nt 'i\d;nt makeany price guarantees except stated theOrdrForm. as in SectionI WARRANTY

service to rerund,-;n r ; ir'r'arrected service. MoroRoLA DlscLAMS orHERexn-_ss-on' ALL rnpl-e-wnnnnrulEs tNcLUDtNc, wrHour Lll)4lITl_oN, IMPLIED wARRleS nnHnrlri'flwo br nb FORA PARTICULAR ftE PURPOSE.
Section9 CERTIF|CATION DTSCLATMER

Motorola warrants that its Services underthis ServiceAgreement be free of defectsin will materials workmanship a period and for of.ninety (90) days"beyon xpiration termition ine oi of this Aoreement. customer's -":Flc_b1i"_,_G_l-r;'p; soie remedieiae'to r"dir"-rrtolr io-i-prform affected the

Unless signed a Motorola. by authorized signatory, specifically disclaims certifications all \tlotgrola the in cnducls busines peitoimisoorigto;r;.i;; its or i,e.galdng manner whichMotorola this Service Agreement. Sectionl0 DEFAULT/TERM|NAT|ON

A. Customer aorees provide to Motorola.written of anydefault thisService notice of Agreement to statethd nature tn oeiautt. br onpiianiih''r.t-rtqiwJ;'lovantaseo business entity reqgirements not be cuse oeiauillincioriJooeJ't the may rr cure default (oo; within ixtv oay.s, cuslomer terminatJtnt may of orton tJsicgreemenr thatis indefautt !ivng ny Moiorora (3oivtr*n.tn thrty norice.

Contract 99-9/2uaod No.

Rev.04/01/99

EXHIBIT - SERVICE D AGREEMENT B. be resolved agreement. Neither partyis liable detays lack C. for or ly^fisnutewillresulting by mutual ot performance, fromanycause suchas strikes, materil shortages, aits of Co or thatarebeyond party's that reasnable control. LIMITAT|ON LtABtLtTy OF

Section 1l

Notwithstanding otherprovision, any Motorola's totalliability losses, for whether breach for of contract, ne_gligence, indemnity, warg.[,.91.s.trig!]lbjtlty_in-tort, to1piiceit*V s tmit months services of sold.lN No EVEN wLL MoroR'oLA BE LTABLE lss oF"dt, FoR LOSSOF TIME,INCONVENIENCE, LIQUIDATED DAMAGES, COnnrnrnl-r-ds,-R rsi PRoFlrs .98...sYlflcsr_ _oR orHER lNDlREcr,dpii,-rcroeL ' CONSEQUENTIAL DAMAGES THEFULLEXTENT To SUCH MyB oisc'ulnrD BV LAW. Section 12 EXCLUSTVE TERMS ANDCONDTTTONS

A. Customer.acknowledges the Service that Agreement 'related all priorand concurrent supersedes agreements understandings., and whe.ther wrlttenor oral, perfoimeO. to the services The Service Agreement or.Attchments.' not be atterd, may mend, imoidi;pit a written agreement signed bothparties. by B. Customer agreqs reference Service to this Agreement all purchase pursuant on ordersissued to thisserviceAgreement. partywill-beboundby any termsconialno Neither i-cuitom? purcha.le.ordgr elsewhere or (even'if js attached the it to Sericegreemnt. tnevento ln a conflict betweenthe main- plY^of this Service Agreemenana a oeno i "wit Attachments, main gody gJ this-ServiceAgreement tt<e the preCeoen'ce, uies tn Addendurn Attachment or spcifically states othese. Section 13 FCCLICENSES ANDOTHER AUTHORIZATIONS

Customer solely responsible obtaining is for licensesor other authorizations requiredbv the Federal communiation's Commission.("FCi") any otherfeoerai, or riJt",r. ldca-tieidmrit and all requied'by subhagcis. itni |,gqncy. for complying,with rulsand'regulaiions Motorola any of its mloyees an agentor rpresentative Custlomer ay governmentl nor is of in matters. Section 14 OWNERSHIP INTELLECTUAL OF PROPERTY

A' ThisService.Agreement notgrantdirectly by implication, does or estoppel, otherwise, or anv owners,hip. or license undei any Motoiolapteni, copyright, right ire secie{ ;-bthdt ntellectual including-any inteliectual propeirty crateci s-a iesuttof or rette in to products Pfope(y pe-rforred thissrvie soldor srvices under Agreement. B. Motorolareserves the right to limit accessto its confidential proprietary and information including andpricing cost data. Section 15 GENERAL TERMS

A. lf any court rendeF,a.ly portion this Service of Agreement unenforceable, remaining the terms continue fullorce effect. will in and B . THIS SERVICE AGREEMENT THERIGHTS AND ANDDUTIES THEPARTIES OF WILLBE GOVERNED AND INTERPRETED ACCORDANCE IN WTH THE MWS O THC-STNTT OF ARIZONA.
U.

Failure exercise right notoperate a waiver thatright, to any will as power, privilege. of or

D . Except monev for due uponan openaccount, actionmay be bro.ught any partyfor any no by breaih of this srviceAree.meni morethnone iij va;h;"rtv nJ {nv'reose or theoccurrence givs to suchaction. which rise

Contract No. 99-9/2uapd

Rev. 04/01i99

D. EXHIBIT SERVICE AGREEMENT E. The.Service Agreement beginon the Start Date specified the Attachments. will in This will for o-r19 of :Pljlc^e_lgreement renew, an additional year tgrm,on everyanniversary the startDateunless partynotifies otherof its intention disconiinue Agieement either the to the within thirty daysof thatanniversary date. F. lf Motorola provides Service afterthe termination expiration thisAgreement, terms or of the andconditions anyprices effect thetimeof the'terminationexiration applyt and in at or will thatService Custo

Title:

CONTROLLER AFEA

Date:

t -lU 172
,-_t-

Contract No. 99-9/2uaod

Rev.04/01/99

EXHIBIT D SOFTWARE SUBSCRIPTION AGREEMENT

EXHIBIT - SOFTWARE D SUBSCRIPTION AGREEMENT This Motorola Software. ("Agreement") between Agreement -its is Motorola, Inc., a -Subscription Delaware corporation_ by Comrirercial, Government, I'ndustrial _("Motorola") nd throu!h Solutions Sector (CGISS) therizna and Board Regents, andon'behatf theniveii of for of ot Arizona ("Custome/'). Section 1 DEFINTIONS

CORERELEASE. new version Software A of whichadds Features majorenhancements. and These newvetsjons signified changes thefirstdigitof theversion are by to idehtifier ;umbe(e.: SmarZone 2.0.3 SmartZone to 3.0). ENHANCEMENT RELEASE. superseding A issueof Software which adds to, improves, or enhancesthe performance SoftwareFaturescontainedin the then curient shiobino of Software version. Thesereleases sig-nified_by changes the secondor thrdgitdiih to lle verson identifier (e.9. number SmartZone-3.1 to SrartZon Private 3.2; DataTAC 2.0.1ioZ.O.Zl. FEATU A Software nctionality. RE. fu STANDARD FEATURE. additional An softwarefunctionality components Custome's for of system thatis available customer the standard to in software rlease. OPTIONAL FEATURE. additional An software functionality issued witha CoreRelease is that available Customer additional to at cost. SPECIAL PRODUCT FEATURE. Features specially developed Customer for which contain Customer unique functionality. Section2 SUBSCRIPTION PROGRAM

During the.term.of Agreement, this Motolola provide will Customer the software with subscripton servicesdescribedbelow ("Software Subscripiion Program") upqradecapableMotrola for communication equipment is in the Customer that configuratiori identifib Attachment to this in A Agreemenl manufactured software,Non-CGISS software,and Radio Service _Non-Motorola program. (RSS), excluded Software are fromthe Software Subscription A. Motorolawill provideperiodicMotorolaSoftwareEnhancement Releasesapplicable to Features provid-ed_to currently Customer Motorola by undera Software License'greement. Customer respong.lble the ptchase o additional is for hardware is necessary upgrade that t to thenewly issued Enhancement Release. B. Motorola provide will thoseStandard Features included a Core Release in whchapplyto Custome/s existing systemcomponents. Customer responsible the purchae is for nd license additionalprducts, of hardware, and/or software that'are necessary to'migrate the to newly issued CoreRelease.

c.

Optional Features issuedwith a Core Release not provided pursuant the Software are to Subscription Programbut are available Customer, a Piogramsubscriber, a to as at discounted priceunder separate a agreement. discount The availabl Customer voice to foi systemOptionalFeatures will be 20% off the currentMotorolalist price. The discount available Customer datasystem to for Optional Features be 15%olfthe current will Motorola list price.Oncean Optional Feature provided Customer, is to Customer be entifled will under thisAgreement all Enhancement to Releases thatOptional for Feature.

D . SpecialP.roduct.Features previously--developed by Motorola uniqtLe Customer's to system may require additional effort engineering to be incrporated a'Enhancement into Release or CoreRelease thatthe Special.Produ.ct so Feature not be ovenuritten will uponits installation. will determine whethera Special Product' Featurecan be Ppon request,Motorola incorporated into a Enhancement Releaseor Core Releaseand whetheradditional enginee.ring effortis required. Customer be responsible all chargesassociated will for with any additional engineering required eachEnhanement for Release oreRelease it or that chooses install. to Suchequipment engineering notincluded partof the Software and are as subscription pursuat a separate Program maybe provided and to agreement.

Contract 99-uapd No.

Rev.04/01/99

EXHIBIT _ SOFTWARE D SUBSERIPTION AGREEMENT E. Motorola issueto Customer the belowaddress will at bulletins announcing Enhancement Releases core Releases. customer and lf deslrs obtin to thnnounceo Enhancement jt Release co9 Release, mustcontactits Motorota o ip?esntat,v.-rt nee; ;i"; should contact local its provider instalfiion service for assitance. police University Arzona of Departmenr Attn: Lieutenant BrianSeaston'e 1842E. FirstStreet Tucson, Arizona 8S716 F' Because Enhancement Releases may.nclude performance minor enhancements, customer is encouraggd_to, periodically_up.gradeihe M^otorot Sohwaie pitir'tr sv"m,,tn'in mostcurrentEnhancemenf g.o.i i Sn,Ze Li.z). ir-," Relase (e.9.SmartZone 'bi may choosenotto install newsoftwr a rqlea99, how-ever, customer acknowtJrg"s ttii so choosing, maylimitor eliminate appticability fuiuiete; 6s sysrem. it the of G. Because Software the Subscription Program includes Enhancement Releases only the for currently shipping verdion tosepriorversions niro'mav supoortino and tnai 9.oftryare be during.the termoJtheAqreement,_customer is encouraged miiitn'ni.,il to d; operaling-on its-Commuications.'System to nmlt crirrent cor nelale (e.g.SmartZone 2.0.3to smartZone q.0).lf Custorer's to lvstm l not maintalne urrenly supported software version, Coie Releases enanCement-Rete; nti" conipti6rt-w all and -ryrto-m"v customer'sexistingsystem. "f*;, and engineered .Additionatnaicwar, modifications b re-quiredCustomer mav f desires migitio.-i. Retease t,r Core or Enhancement Re'lease. such additionat rrrowq, ntort" somraiJrio'ngineering not are included partof the Software as Subscription Prbgram ao ryy oelivao purani t separate agreement. thesizeandcompiexity c-ustome/s rf of ,laliants,Motoroi sytem mav services determine technotgct, to Povide..consultation th Jrer"ti;ti'fi;|i;i of installins particular a core Release EnhanCmei'ld or ;iyd.i:ffili; separate agreement. Section 3 FEES ANDPAYMENT

Attachment contains annual A the Software Subscription Program feesand payment terms.The feeslistedare b.ased uponCustome/s currentMoiron 'ariy conngrtion ndicated as in "rquiment Attachment Customer A. mustnotifoMo-torota prompity of changein'this conirgultion 'r'n"ii"rubscription n Motorola calculate will revisedfee (effectr.veith'b"gii?tg year) based the newconfiguration. on JMotorla refund cutomei "f amouni will t previouslv for any paid Software Subscription rogram feesthatare reoucluto a newconfisuratliitr'''stiji subscripton Program.fee increased are due totnew coigw?l,'iuir"r wil pay any additional amounfs within thirty daysafterrecept n ivoice of frmnirofa-* Section 4 TERM ANDTERMTNATTON

A. Thetermof thisAgreeme.nt,is indicated Attachment and shallterminate the expiration in A at of thattermunless extended mutuar by agreemnioi rties. the The Customer mavterminate Aqreement anytimepriorto the expiration its termby this at of providing writtennbtce suchterrination ntirofa. of to S5ti trmination be effective will at the nextannualanniversary follor,ving date Motorola's reipt tne wrtte i notc."torora will refundto Customer pre-paid any Sodrare SuUiciiptil-ergram ioi tne termnateo feJ period.

c.

The.Agreement automatically will termin_ate its annual if,.at anniversary date,the software versionin Customer's then currntconfiquraiion no iogJi iupprtO-Oy'Urir-ta is or ii Motorola discontinues goftware the subsciptionlrogram, in-whin caseMotorola refund will to Customer pre-paid any Software subscriftion erogiam iet]orle terminateo Jeij. TAXES

Section 5

Customer responsible all taxes is for due as a.result thisAgreement,any,otherthantaxes of if based on Motorora's income;if customer is a tax-ex"rp i,i,"'r'';;iin or gs

Contract No. 99-uapd

Rev. 04/01/99

D EXHIBIT _ SOFTWARE SUBSGRIPTION AGREEMENT joint consent necessary comply Agreement without with applicable as to laws,rules,and reoutauons.

t Lrard 'firizotr of RFPnlq ' custor '-t';ot:^

ii"he Uii,';;;,t I

G. GOVERNING LAW: ThisAqreement by of wilffiggoverned thelawsof theState Arizona.

By:
Sillil'i

Motoro'^,'rn)' ,

-\

/ o tt

f*:.rr'e,lr'r ", ',

Name:
Tiile:

Title:

i"c,irc';irrgtlftir'i

Date:

/7 /'l / ?"i

^ i., /2t3,

Date:

Contract No. 99-uapd

Rev. 04/01/99

ATTACHMENT (A) TO EXH|B|T (SSA) D

SYSTEM CONFIGURATION Chooseand complete applicable the sectionsbelow: l. Private DataTAC System SSA Number Database of Stations Ooeration in Number Network of Controllers oeration in Number DataDevices operati<in of in (MWs2o, Forte, VRMModems) lP Messaging / No) (yes RNCRedundarcy No 1yes7 Network Manaqement I No) lyes Mobility (Ves Managment / No)' Security Servies (yedI trlo ll. SmartZone System SSA Number Sites(inadditon the primeSite) of to Number Repeters Operation of n Number SubscribersOperation of in (Mobiles portables) and (yes OmniLink Operation / No) Digtal Opertion I No (ye lll. SmartNet System SSA(Singte or Simulcast) Site Number Remote of Sites-(in addition the primeSite) to Number Repeaters Operation of in Number SubscribersOperation of in (Mobiles portables) and Digital Operation i No) (Yes IV. Conventional System SSA Number Repeaters Ooeration of in Number Subscribers peration of In (Mobiles portables) and Digital Operations / No) (yes Integrated VoiceandData(Yes/ No) V. Console OnlySSA(notrequired System if SSAis purchased) positions Number Operator of Number Channels of Vl. Centralink USA 2000 SSATERM Beginning Term(choose only) of one period Expiration existing of Subscription (renewal) lmmed.ia,tely eiecution Software upon of Subscripton Agreement (please Other specify date) Length Term of (number years: of 1,2,3,4, or 5)

@
I I

Contract No. 99-9i2uaod

Rev. 05/01/99

SSAPROGRAM FEES Annual Fees(before discount) System SSAFee Console OnlvSSAFee CENTRALINK SSAFEE 2OOO SP Coverage Quote
Total Annual Fee (before discount)

Multi-Year Discount Level (c/toose discount the conesponding thelength term) to of tr1Yrs.0% E2Yrs.0% D3yrs.5% tr4yrs.5% t r s y r s .1 0 %

Total AnnualFee(afterdiscount\ TotalFees during TermChosen' Payment Methods (check only one): (A) Payment totalFeesdueuponexecution SSA of of (B) Payment Annual dueupon of Fee firstdayof eachsubscription year (C) Other (spectfy)

Contract No. 99-9/2uaod

Rev. 05i01/99

EXHIBIT E ENHANCED SYSTEM SUPPORT PLAN

Contract 99-9/2uaod No.

Rev.05i01igg

EXHIBIT - ENHANCED E SERVICE SUPPORT PLAN MOTOROLA ENHANCED SYSTEM PLAN SUPPORT I. INTRODUCTION places.greatemphasis .ensuring Motorola on that .its communications systemsmeet high standards design, for manufacture, and..performance. communications'system o When failures gcqul, Motoro providessupp-ort its customers to througha networkof erviceprvidei '("MSS'): including System 'subcontractdrs the ('SSC"), Suppori'Center Motorola Athorized Servic Stations '5ervie Dealer/servicer/Preferred ("subcontractors"), companv owneo and 'Suport ("COSC") repairservice. ptan (;,fSS,j for The'Motorola Enhaned System entqs describes how repairservices be prwided duringthe warranty will perioti'specifid in-voui Communications SystemAgreement with Motorola. servicesoedcrioeo th s-swto A in provided accordance the termsof Motorola's in with Service,Agreement will coveronly the and Equipment software and specified the service on Agreement orer Form. Enhanced System Support onlybe provided thosecommunications will for svstems whichhave een staged at Motorola's CustomersCenter for System Integration (rCCSl') located in . schaumburg, lllinois and sold through the Commerciaj Governmnt and'lndustrial Solutions sector (GJ.SS). Enhanced. SystemSuppgrt ' -{ees f.or the warrantyperiod specifiedin the ' communcations System. Agreementwith Motorola are includeidin the price of the communications periods suchsupport system. Additional of may be purchased Motorola's at then currentrates.Unlessexplicitly.note-d otherwise, Motorola-Enhnced the SystemSupportplan doesnotcoverany non-Motorla software, non-CGISS software, Radio Servce Soffwr' Ot or product software thosehardware or itemsnot specifically stagedat CCSIthat may be included withthecommunications system. This Statement Work provides generaldescription how Motorola the Customer of a of and will plan to presnted. g1gc-eed perform.thg qervjgeg Priorto bystem Acceptance, Customer a Support jointlyby Motorola the Customer. Ctistomer wllbe prepared plan detailsthe and The Support speciflc stepswithin support process, anyCustomer th-e and specific informtion. The Motorola Enhanced Planis comprised the following of services whichwill be $ystemSupport described greater in detaillsewheri: thisdocumeni: in lnfrastructure Equpment Services . . . . o . On-Site Infrastructure Repair Service PreventativeMantenance-SSC Scheduled CallManagement Infrastructure Board Advanced Replacement TechnicalSupport SteSentry Remote Monitoring/Remote Diagnostics (Smartnet Systems) FullVision Remote Monitoring/Remote Diagnostics (SmartZoneiOmniLink Systems)

Subscriber Equipment Repair Service . Subscriber Repair Coverage

Software Services . Software Subscription Services

Contract 99-9/2uoad No.

Rev.04/01i99

EXHIBIT - ENHANCED E SERVICE SUPPORT PLAN II. INFRASTRUGTURE SERVICES EQUIPMENT On-Site Infrastructure Repair Service Description Dispatch technicians Customer of to site(s)in response Customer to requests for service --quipmentwhichdoesnotconformtoMotorola,sspeciflcations.

Repair defective Equipment whichas a resultof normal wear and usageand gradualdeterioration components driftingof levels.Set appropriate of or level settings perform and minor system adjustments. repair will On-site service be provided during regular business hourswhichare defined Monday Friday as 8:00AM to 4:30 PM localbusiness time,excluding holdays. Emergency after hoursservicewill be provided only for Severity1 issues. One Severity (1)sdefined a complete of communication dite. as loss to a

ffie

accessthe to Equipment.
Furnish heat, light andpower no charge. shelter, at Control temperature, humdity, otherenvironmental and conditions accordance in withthe hardware ufactu specifications. man rer's pertaining the Cooperate fully with Motorolaand provideall information to hardware and software elements any systemwith whchthe Equipment of is interfacing. is for Customer responsible anysitedefects including, notlimited buildng but to, shelters, heaters, conditioners, alr fans, alarm sensors(smokedetectors, hi-lo AC etc.). temp,entry, failure, grounding All equipment mustmeetor exceed sites Motorola's standards found in the R-56Motorola Grounding Site Manual. Costsassociated meeting with this requirement theresponsibilitheCustomer. are of for Customer responsible all costs associated is with.any unusualmethodof conveyance required gainaccessto a servicelocation to and/orany fees by a siteowner provide escort. to an Provide information required complete Customer to the Plan. Support

Preventative Maintenance-System Support Center Schedu led Description ("PM") Annual Preventative Maintenance check, the EquipmenUSystem on Motorola Responsibilities . PM Schedule visitsthrough SystemSupport the Center's Call Center, an on pre-determined automatic schedule.

Contract No. 99-9/2upad

Rev.04/01/99

EXHIBIT - ENHANCED E SERVIEE SUPPORT PLAN o

Inspect Equipment compliance for with Motorola specifications. RetainPM records filefor qualitycontrolpurposes. on

Customer Responsibilities ProvideMotorolawith the preferredscheduleto performPreventative Maintenance checks. CallManagement

Description Motorola's Center staffed trained.Customer Call is with Support Representatives that provide point a..central of.contact.for service all (i-80044'8-324s). Call requests The Center receive callsanddispatch coordinte will all or apropriate technicl support. All requests tracked are and monitored from beginning eriO tci through eleitionic an Customer (CSR) Service Request number. Motorola Responsibilities . . . . Receive Customer. for equests serviceon a sevenday per week/twenty-four hourperday(7x24) basis. Prompt information. necessary understand situation, to the opena Customer r (CSR) Service Request anddetermine nextsteps take. the to qualified Dispatch technical resource assign CSRas required. and the Notit Customer technicians of arrival Customer's (sitearrival). at site Veri7 customerthat repairis complete with and systemis fully operational. lf verification Customer by cannot completed be within-20 minutes,ihe cSR willbe closed, thetechnician be releasd. and will personnel access Customer Ensure required the have to information needed. as Notfy Customer the whenworkis completed. Retain records customer's of Equipment, performance including history site and access requirements. . . period performance Provide reports defined theCustomer as in Support Plan. The Customer Support Representatives monitor progress a CSR and will the of will escalate issuesto Motorola Management described- the Customer's as n customized Customer Support Plan.

Customer Responsibilites . . . Provide. MotorolaassignedSystem lD numberwhen placing a request for service. Provide information required complete Customer to the Support Plan.

Infrastructure BoardAdvanced Replacement Description Replacementdefective of Equipment newor repaired with equipment

Contract 99-9/2upad No.

Rev.04/01/99

E EXHIBIT - ENHANCED SERVICE SUPPORT PLAN Motorola Responsibilities . . Provide access an inventory equipment canbe shipped Customer's to of to that subject availability. to siteuponrequest, via carrier, ShipEquipment overnight unless otherwise specified. Motorola will covershipping and handling duringthe normal operating hoursof 7:00 AM to 7:00PMCST.Shipments outside standard hoursor NFO (nextflight business out)aresubject an additional to charge. Verify configure equipment and all before shipping. past Maintain and current versions firmware ensure equipment to of to the sent the Customer programmed is correctly. Motorola reserves rightto upgrade the at no addtionalcharge to Customer. Defective (SSC)and Equipment be repaired the System may at Support Center returned SSCinventory futureuse. for to

. .

Customer Responsibilities . Requests ship equipment to outside the SSC'sregular of business hoursof 7:00AM - 7:00 PM CST,excluding Monday Friday, holidays, subject are to additional charges. Request mustinclude modeldescription, model number, serialnumber, typeof version. system, firmware and with (The Provide Motorola a Purchase OrderNumber whenordering equipment. will for Customer not be charged the use of the service and no invoices be will processed against Purchase the Orderunless is within equpment not returned stated theTermsandConditions.) in thetimeframes Equipment mustbe sentto the SSCwithin Malfunctioning fiveworking daysof receipt the exchange equipment. Additional charges may be incurred the of by that Customer beyond period. The malfunctioning Equipmentreturned to Motorola must include all originally by the SSCfor the return, orderto ensureproper sent documentation in tracking the return. of TheCustomer resoonsible return is for shioment insurance and charoes.

. .

Technical Support Description Motorola provide will Customer technical withcentralized staff telephone support for (RF) issues require highlevelof Radio that a Frequency expertise troubleshooting or on on infrastructure equipment, a seven day per weelc/twenty-four per day hour (7x24) basis. Motorola's Responsibilities . . . Maintain database the Customer's a with administrative svstem and information. and history service repairs, current of and status equipment.' of issuesto other Motorola groups,if Escalate support engineering product and necessary. Maintain helodesklines a 7x24basis. on its

Contract 99-9/2upad No.

Rev. 04/01i99

EXHIBIT - ENHANCED E SERVICE SUPPORT PLAN

Maintainand have access to laboratory equipmentfor system simulations as needed. Work with the technicians the feld until a solutionto the problemhas been in found. coordinate technical resolutionswith agreed upon third party vendor(s) as needed.

Customer Responsibilities . . . . Supply system information, of equipment, type model serial and numbers. presence Supply on-site whenneeded. Approve workto be performed. any AllowMotorola remote connectivity equipment facilitate to to diagnostics.

SiteSentry Remote Monitoring/Remote Diagnostics (Smartnet Systems) Description Remote monitoring critical of communication Equipment a sevenday per week/ on twenty-four..og .day (7x24)basis for singlesite communicatioirs' per systems equipped SiteSentry. with SiteSentry a Motorola product utilizes s that Motorola's MOSCAD technoloqv. When your. single. communications site systemis equipped with SiteSentry, Mo[tjrola will monitor critical components the communicatiori of ystem a7x24 bss. on Additional alarming environment, partydevices, of third and diteconditions be provided can at an additionalcharge. Motorola Responsibilities . . Verjry alarms, re_porting, and connectionsat beginningof contract; and periodcally thereafter. (CSR)and dispatch Create Customer a Service Request Field Technician when needed. Disable enable and alarmsystem localtechnicians go to the sitewhen for who intervention needed. is Verifo repair alarm. of Provide toll free number which permits alarm reportingto the system Support Center. . Provide 7x24monitoring.

Customer Responsibilities o . . AllowMotorola's remote access system to without notification Customer. to Allow local ste technicians accessto Equipment the event that remote in restoration notpossible. is Provide of on sitePSTN forconnection SiteSentry use line to unit.

Contract 99-9/2uoad No.

Rev.04i01/99

EXHIBIT - ENHANGED E SRVICE SUPPORT PLAN FullVision Remote Monitoring/Remote Diagnostics (SmartZoneiOmniLink Systems) Description Remote_mo]toring of critic?lc^ommunicati-on on a sevenday per week/ twenty-four hour per day (7x24) basis for lguipment Srira'rtZone/Omnilink com?nilnications systems equipped FullVision. with FullVision a,,l\rlotorola product that utilizes gNMP protocol.When your ,P SmartZone/omnilink commuhicatio-ns. systemis equipped win rullvsion, Motroia epmponents the'communictioh will monitor. critical of systemon ziz ass. Additional alarming..of e.n'vironment, partydevices, third an,dsite cnOtionJ, ca-b provided an additionalcharge. at Motorola Responsibilities ' ' ' . . . Veri7,. alarms, reporting, and connections beginning contract;and at of periodically thereafter. Create Customer a Service Request (CSR) and dispatch FieldTechnician when needed. Disable enable and alarmsystem localtechnicians go to the sitewhen for who interventionneeded. is Verifyrepair alarm. of Mantain connectivity system a 56Kdedicated to via framerelavlink. Provide 7x24monitoring.

Customer Responsibilities . o
ilt.

AllowMotorola's remote acess system to without notification Customer. to Allow local site technicians access to Equipmentin the event that remote restoration notpossible. is

HOWTOOBTAIN SERVICE To obtainservice the,infrastrugturg of plan period, sy^stem dung the.Ehanced System Support the customermust call.the Motorolagvst* Suport cnteitlabiaaa:{z'ao iniii themselves usingtheirassigned by Systeim numbbr, providing name-of-th lD and the cailer and Customer. servicenot be coveredby the Motorola Enhanced SystemSupportptan, F,1?1j1,^" contactthe Customer .119r_"^.l.l"l Motorola will and providean estimatefor the reqLested srvice.The Service Centerwill awaitauthorization a purchase and orOernumUr irtm-i -ustomer to the^,repair. an emergency lf reson-se, coveredby tfre lroioiot-Enhanced not P,i9-999_dJith Plan,is required, Motorola perform will repairs whichre necessary minimize to lYstemSup-port andwillcontact Customer the during nextbusiness to obtain the day :1*11,39^"f !19_equipment, a purchase order number theRepair. for

Contract No. 99-9/2uoao

Rev. 04/01i99

PLAN SERVCE SUPPORT E EXHIBIT - ENHANCED

tv.

SERV]CE REPAIR EQUIPMENT SUBSCRIBER RepairCoverage Subscriber Description listedon your equipment repairservices the subscriber to will Motorola provide OrderForm. Agreement Motorola Service Motorola Responsibilities . Repair defectivemobile and/or portable radios which do not conform to as Motorola's specifications a resultof normalwear and usageand gradual of deteriorationcomPonents. should unit the date of Advise Customer theapproximate theunitwllbe repaired, first beyond echelon. require repairs Notify the Customerin the event of repairs not coveredby the Motorola quote and Repairs") provide Plan("Above Warranty Support System Enhnced to repair. Warranty Repairs. with in fromCustomer orderto proceed Above Awaitapproval is functioning repair complete. once for Testunits proper for whenrepaired is available pick-up. unit by Customer telephone Contact

. .

. . .

Customer Responsibilities o MotorolaServiceproviderat the units to the Authorized DeliverSubscriber Agreement Service (indicated the front of your Motorola on Service/slocation 8:00AMto 4:30PM hours, Monday Friday business Form), during-normal Order holidays. time, excluding local business Customer information: a repair tagwiththefollowing Attach eachradioneeding to of and numbr apph-cable, briefdescription problem, if department information, if known. Repairs. Warranty in ordernumber theeventof Above Provide purchase a

. V.

SERVICES SOFTWARE Sevices SoftwareSubscription Description as services listedbelowfor the Motorola subscription soffware Motorola provide will that equipment communication capable Motorola to appiicable the upgrade Software Agreement OrderForm. identified the Service on is in the iu'stomerconfiguration apply: the definitions services, following Forpurposes these of "Core Release" A new version of Softwarewhich adds Featuresand major to are by newversions signified changes the firstdigitof the These enhancements. 3.0). (e.9. 2.0.3 SmartZone to SmartZone number version identifier "Enhancement whichaddsto, improves, issue Release" A superseding of Software in contained the then currently Features of or enhances performance Software the to by are version.Thesereleases signified changes the second shipping Software (e.9. 3.2). 3.1 number SmartZone to SmartZone identifier digit'of version [he

No. 99-9/2upad Contract

Rev.04/01i99

EXHIBIT - ENHANCED E SERVICE SUPPORT PLAN "Feature"- A Softwarefunctionality.

Customer's system thatis available Customer tnsinio to n srt*,i i#l 'Optional software functionality issued with a CoreRelease feglure" An additional thatis available Customer additionalcost. to at Motorola Responsibilities . Provide Customer notice bulletins announcing Enhancement CoreReleases. and ProvidesoftwareEnhancement Releases applicable Featuresprovided to to Motorola pltf"l,by underthis Agreement'no rer"by ciito-rr-irot thenotice bulletins. Providethose Standard Features included a Core Release in whichapply to Customer's existing system components. Op-tional F^eatures issued with a Co.re Release not provided are pursuant the to Software Subscrip.tion Progambut are available blstomer, as a prooram tosubscriber, a.discounte-d al price undera separate agreemrit.-n aiunt available Customer. voicesystemOptional to for fatuies will be ZOy"ff-tfre current Motorola price. list

"Standard Feature" -

An additional software functionality for components of

' '

Customer Responsiblities Customer mustcontactits Motorola representative receiving bulletin upon a in orderto receive Enhancement CoreRelease. or Customer responsible payment any charges is for of associated additional with engtneeflng hardwarerequiredfor each Enancement Releaseor cor .or. Keteasethat t choosesto install.Additional engineering may be requiredif Customers previously specially system had developd piio'ns.'-' contacta localservice provider installation for assistance,required. if customer is encouraged upgradethe Motorola to softwareooeratino ts on systemwith the most currentEnhancement core Releaseis. cisiomi and lr choosesnot to install a new softwarereleaseor enrrement, nowvei, customeracknowledges that by so choosing, may limit r etimnateit -' iei applicability futurerteases nhancemeniio iytem."' of or it, Use the Software and releases accordance the terms of the Motorola in with software agreement executedby customer,oi- lvlolorola,s stanr ..license. sonware ttcense terms, no license if was sgned.

Contract No. 99-9/2upad

Rev. 04/01/99

EXHIBIT F ASSIGNMENT CONTRACT OF OFFER

(XhtbtT

'

l-

ASSIGNIENTOF CONTRACT OFFER

This Assignment made this LA_day is of November, 1999 betweenthe Universiryof Aizona Foundation,an Arizona non-prfit corporation("Foundation")*-ttr. Aizona Board of Regents, and on behalfof ihe Univeisiry of Aizona ("Univrsity,' for RECITALS A. The Foundation-is organized and.operated exclusively for educational, scientific, literary_arrd charitable purposes within the meanit g r section s01(cX3) of the Internal Revenue Code of.1986, amended, wlricl-rpirtposes include assistingand as supporting the University in carrying out the Univrsiiy's educatonal and other PurPoses. B. The Foundationleasedprop.ry qo* the.University pursuant to a leasedated August 9,1999 ("GroundLease")locatedat CampbellAvenue'and SecondStreet,fucion Arizona ("Property"). C. Pursuantto a subleasedatedOctober 15, 1999 The Foundation leasedthe property to the University ("Facility Lease") and pursuant to such subleaseagreedto cause to be constructedon the Tlop.ry a police departmentfacility as more specicaily defined on the drawings and spelifications prepared-by Burns & Wald-Hopkiirs dated'June 2g, lggg ("Plansand Specifications"). D. The Plans and Specfication_s include:erta9 utility connections and other building systems necessaryfor the installation and testing of certain radio and communicatio equipmentas detailedin the Plans and Specificatiolq. In the course of preparing for the constn:ction of the facility, Foundation caused bids to be let for'suir rio and communicationsequipmentand hasdeterminedthat the best and lowest bidder is Motorola, Inc. and the Foundati.on preparedto acc^ept qid for a CentracomGold Elite dispatch i-s i consoledatedSeptember 7999,a copy of wtrictris attached 2, hereto("Motorola Bid"i. E. The Motorola Bid includes the specif,rcations equipment and its instailation along for with a-sreements testing, raining, s.ervice for and warrniy. Foundation *ti.iput.r tftu suchserviceand warraty agreemenis will.be in frequent us.during rermof th facity the Leaseqd. thg-qualir-rof. serviceand the elimindonof rime ad expens" *itt be mot B"! successful the Motorola Bid is assigned the University. if to NOW THEREFORE, in consideration tire mutual covenants of containedherein and for other good and valuableconsideration, receipt-and the sufficiently of which are hereby acknowledged, Universityand Foundation agreea foilows; l. The Foundationherebyassi-ens of its right, title and interestin and to the lvlotorola all with..the.exception t|r" payment thr original purchaseprice oi gf. Fl{^,q9"iversity 9{ $203,206.59-plus_applicable ta.\es,which pymentobligation tralt ontinueto be an obligation gf the Foundation. Foundation.-agrees mike paymenrsof such original _to purchaseprice accordance. with the provisions of the final'cnract agreedto Uy"ttre _in UniversityandMotorola. University shall notify Foundation writing wien such Bid is in

acceptedand contractsare executed and when the equipmentis delivered,installedand successfully testedaccordingto the Plansand Specifications. 2 University agreesto assume any and all obligationsunder the Motorola Bid and the documentsas executedin final form and-a_gre-es acknowledgesthat the assignment and of the Motorola Bid and the executionof f,inai agreements satiJfiesany requirements of . Foundationto causessuch equip_ment_to installed in the police faciti prsuant to rtre be FaciliryLeaseand the PlansandSpecifications prepared coinection theiewith. in and assumption the of -3.. University and Foundationacknowledgethat the assignment MotorolaBid is subjectto theconsextof Motorola ,Inc. prir to the dateof asiignmentof the offer contained the MotorolaBid. in 4. Foundationhasagreedpursuantto the Facility Leaseto use its best effors to causethe police flciliry to be substantiallycompletedon or beforeFebruary 18, 2000 and University acknowledges the installationof the radio and communicationequipmentdetailedin th that Motorola Bid is a necessarypgt o{ achieving U-niyersilV occupancyf tne poce facility and University agreesto conduct its review of the Motorola Bici documentsand fin negotiationof all agreements related to the Bid in such a manner that the Foundation's ability to complete.thg police ftgUty yiLpt 9 d,elayed. Universiry furure agreesrhat in t|t. the negotiationof theMotorola Bid will {elay the University in the ocupancyof the "^u".Tl beyond.the-substantial facility of .completion. the po-licefacility, it wiU promptiy ntify Foundation of such qr-d.itsimpact on the datebf occupaniy. Notwithstaning tfr $elay termsof the Faciliry Lease,University agreesthat any such dhy shall not extendthe-date of substantial completionthat would havebeenachieved Foundation for suchdelay. by but

The University of Arizona Foundation an Arizona non-profit corporation

The Arizona Board of Regents, an for on behalf of the Universitv of Arizona

ano Uontractng Services Motorola, Inc. consentsto the Assignmentof the Motorola Bid as provided above and l8rees to negotiate ang sign final documents with the Universry subject to the Foundation's paymentof the originalpurchase price and applicable taxeiset oui above. MotorolaCorporation

(ts

Addendum

Thefollowing termsareadded andforma partof theattached to contract: 1. 2. NON-DISORIMINATIONparties The agree be bound applicable andfederat io by state rules governing Equal Employment opportunity Non-Discriminaiion. and STATE OBLIGATION parties The recognize the performance theArizona that by Board of Regents andbehalf theUniversity Arizona for of of maybe dependet upon appropriation the of fundsby theStateLegislature Arizona.Should Legislature to ppropriate of the fail the necessary funds.or the University's if appropriation reduced is during fisca the year,the Board of Regents mayreduce scopeof the agreement appropriate cncel agreement the if or the without further dutyor obligation. Board The agrees noti7 to otherparty(ies) soona reasonably as possble afterthe unavailability saidfundscomesto the BoarOb of aitention. CONFLICT INTEREST Arizona OF The Board Regents of may, within years three afterits execution, cancel Agreement this penal further without or obligation anyprson if significany involved negotiating, in drafting, securing obtaining Agrement or n Oetraf tne or this for of Arizona Board Regents of becomes employee anycapcity anyotherpartyor a an in of consultant anyotherpartywithreference the subject to to matteiof thiAgreement whilethat Agreement anyextension or hereof in effect. is
MOTOROLA. lnc

3.

ARJ<ONA BOARD REGENTS BEHALF OF ON of Tl.l.E uNtvERStry ARTZONA F

i

*,
t

i t " h. ^ n *
l

Corrine Splitt A. Contracting Officer -ir-ia

;i;'--""

lrt'