ECTS Guide 2009-2010

ECTS Guide 2009-2010
Maastricht School of International Communication
INTERNATIONAL EXCHANGE PROGRAMMES IN BUSINESS, POLITICS AND COMMUNICATION Maastricht
TABLE OF CONTENTS
TABLE OF CONTENTS .......................................................................................................................... 2 PREFACE................................................................................................................................................ 3 1. ZUYD UNIVERSITY ............................................................................................................................ 5 2. MAASTRICHT SCHOOL OF INTERNATIONAL COMMUNICATION ............................................... 7 3. INTERNATIONAL STUDY PROGRAMMES ...................................................................................... 8 4. EXCHANGE PROGRAMMES .......................................................................................................... 13 5. IMMIGRATION PROCEDURES AND INSURANCE ........................................................................ 15 6. MODULES TAUGHT IN ENGLISH ................................................................................................... 17 7. CLASSES AND EXAMINATIONS .................................................................................................... 28 8. BOOKS AND HANDOUTS ............................................................................................................... 31 9. ACCOMMODATION ......................................................................................................................... 32 10. DATES 2009-2010 .......................................................................................................................... 33 11. ARRIVAL AND INTRODUCTION PROGRAMME .......................................................................... 34 APPENDIX A APPLICATION FORM FOR EXCHANGE STUDENTS .............................................. 35 APPENDIX B ......................................................................................................................................... 41 B1. THE NETHERLANDS..................................................................................................................... 41 B2. HIGHER EDUCATION IN THE NETHERLANDS .......................................................................... 45 B3. MONEY MATTERS ........................................................................................................................ 47 B4. DAY OR WEEKEND TRIPS ........................................................................................................... 49 B5. ECTS INFORMATION .................................................................................................................... 50 B6. NAMES AND TELEPHONE NUMBERS ........................................................................................ 52 B7. STUDENT ORGANISATIONS ....................................................................................................... 54 B8. THE CITY OF MAASTRICHT ......................................................................................................... 56 B9. OTHER PRACTICAL INFORMATION ........................................................................................... 58 APPENDIX C LLP/ERASMUS DATA SHEET................................................................................... 60
Zuyd University International Office
PREFACE
This guide has been designed for international students who wish to participate in an international exchange programme provided by Zuyd University, University of Applied Sciences. Please note that the information in this guide (particularly regarding visa, permits etc.) may be subject to change. The text does not have an official status, which means that no rights can be derived from it. It is intended for information purposes only. For the very latest information on visa procedures, residence permits and work permits, please consult the websites of the Nuffic (The Netherlands Organization for International Cooperation in Higher Education) at http://www.nuffic.nl/internationalstudents/preparation-stay/preparing-your-stay/visa-and-permits We are convinced that internationalisation of our study programmes (e.g. by means of language studies, cross-cultural management, work placements abroad and international exchange programmes) is extremely important for our students, most of whom are pursuing an international career. Therefore we have signed agreements of cooperation with a wide network of partner universities abroad which gives students of our partner schools the opportunity to study with us as an exchange student. See you soon!
Maastricht, May 2009
Jos Mastenbroek Dean Zuyd University Maastricht School of International Communication
Patrick Schoenmakers Co-ordinator International Affairs Zuyd University Maastricht School of International Communication
The international office Address: Brusselseweg 150 P.O. Box 634 6200 AP MAASTRICHT, The Netherlands Phone: +31 - (0)43 346 6666 / Fax: +31 - (0)43 346 6648 Only for urgent matters call +31 (0)43 346 6642
Patrick Schoenmakers Co-ordinator International Affairs Zuyd University Maastricht School of International Communication E-mail: p.schoenmakers@hszuyd.nl Phone: +31 (0)43 346 6462 Fax: +31 (0)43 346 6648
Angelique Cremers-Knubben International Office Maastricht School of International Communication E-mail: a.cremers@hszuyd.nl Phone: +31 (0)43 346 6272 Fax: +31 (0)43 346 6648
Liesbeth Besselink International Office Maastricht School of International Communication E-mail: l.besselink@hszuyd.nl Phone: +31 (0)43 346 6272 Fax: +31 (0)43 346 6648
Audrey Luten International Office Maastricht School of International Communication E-mail: a.m.j.h.luijten@hszuyd.nl
Tamara Nkhata Central International Office E-mail: t.e.nkhata@hszuyd.nl
Phone: +31 (0)43 346 6441 Fax: +31 (0)43 346 6648
Phone: Fax:
+31 (0)43 346 6450 +31 (0)43 346 6448
1. ZUYD UNIVERSITY
General information Zuyd University is an attractive and modern university of applied sciences in the beautiful province of Limburg in the Netherlands. We are situated at the heart of the Meuse-Rhine Euregion, one of the most dynamic regions in Europe, including cities like Aachen (Germany), Heerlen and Maastricht (the Netherlands), and Hasselt and Lige (Belgium). Zuyd University offers a wide range of study programmes that are focused on the interests of students and the needs of the regional, national and international labour market. Zuyd University is one of the ten largest universities of applied sciences in the Netherlands and has been awarded a top 3 status for three consecutive years.
In spite of the fact that more than 13,000 students are currently studying at our institution, you will get a lot of personal attention. We strongly focus on the interests of individual students and therefore we have chosen for small-scale and high-quality education in three cities: Heerlen, Maastricht and SittardGeleen. Most of the study programmes at Zuyd University are taught in the Dutch language. To take part in these programmes, you will need a strong command of Dutch. However, some of our study programmes (e.g. International Business) are suitable for international students.
Maastricht, Brusselseweg campus
Our official address is: Zuyd University Central International Office PO Box 634 6200 AP MAASTRICHT The Netherlands phone +31 (0)43 3466666 Fax +31 (0)43 3466648
International programmes Several international programmes are offered at Zuyd University, including a Bachelor-degree course in International Business, an MBA in Hotel and Tourism Management, an MA in Comparative European Social Studies (MACESS), a Bachelor-degree course in Communication and Multimedia Design, international study programmes at the Academy of Fine Arts and the Academy of Music and a number of international classes in our European Studes programme. For more information on these programmes, please consult our universitys website at www.hszuyd.nl
In order to comply with the national quality standards and procedures, Zuyd University has signed a Code of Conduct with respect to international students. This Code sets out standards for Dutch higher education institutions in their dealings with international students. By signing the Code of Conduct, Zuyd University offers international students a guarantee of the quality of its programmes, student recruitment, selection and counseling procedures. Only institutions that have signed the Code are allowed to recruit international students from outside the European Union.
2. MAASTRICHT SCHOOL OF INTERNATIONAL COMMUNICATION

General The Maastricht School of International Communication was created in 2003, when the former Maastricht School of Translation and Interpreting, the department of Oriental Languages and Communication, the department of European Studies and the International Business and Languages programme were combined into one school. As from 2008, the programme of International Business and Management Studies, which was previously taught in the city of Sittard-Geleen, has been hosted by the Maastricht School of International Communication. The Maastricht School of International Communication is located at the Brusselseweg in Maastricht, the most international city in The Netherlands besides Amsterdam. Maastricht is the capital of the Province of Limburg, the southernmost part of the country.
Cafetaria at the Maastricht School of International Communication
International partners As the university is situated only a few miles from the German and Belgian borders (in the MeuseRhine Euregion), its location provides excellent opportunities for students to become acquainted with a number of European cultures without travelling great distances. The university is part of the LLP\Erasmus programme of the EU, the HORA EST network (a consortium of universities of applied sciences in the Euregion Meuse-Rhine) and the Magellan Exchange network (an EU-USA consortium). To add an international dimension to its courses, the Maastricht School of International Communication co-operates with many international partners in China, Europe, Japan, Mexico, Egypt, Canada and the United States of America. The Bachelor degree programmes at the Maastricht School of International Communication The Maastricht School of International Communication offers 4 four-year Bachelor degree programmes, which prepare students for a wide range of positions in businesses and not-for-profit organizations. These programmes are: International Business (Bachelor of Business Administration) European Studies (Bachelor of International Communication) Translation and Interpreting (Bachelor of International Communication) Oriental Languages and Communication (Bachelor of International Communication). 7
Most other programmes are taught in Dutch and to complete these successfully you will need a sound knowledge of the Dutch language. However, some of the modules offered in the mentioned programmes are taught in English, which makes them accessible to international exchange students. International Business is offered completely in English.
3. INTERNATIONAL STUDY PROGRAMMES

International Business As mentioned above, the International Business and Management Studies (IBMS) programme recently moved to Maastricht and is now part of the Maastricht School of International Communication. As from the beginning of the academic year 2009-2010, the programmes of International Business and Languages (IBL) and International Business and Management Studies (IBMS) at Zuyd University will start an intensive co-operation by offering one joint study programme to all new first-year students. This co-operation will result in a merger of both courses into a new, four-year Bachelors degree programme of International Business (IB). During the 2009-2010 academic year exchange students can choose first, second or fourth-year courses. The first year is part of the newly developed International Business programme. The second and fourth year are still part of the IBMS courses. General IB offers a thorough training in management skills, business environment, international marketing and communications. IB aims at "creating" economically and legally well-versed young professionals with a very good command of English and one other foreign language. The four-year bachelor-degree programme of IB is a course with a strong international focus. The entire programme is taught in English, which allows international students to participate in all classes. Students are trained in a wide range of business and management skills, including foreign languages, marketing, economics, management, finance and accounting, cross-cultural management and international law. To stress the international character of the course, most students spend a significant amount of time abroad to follow lectures and gain international work experience. IB students come from many countries, such as Belgium, Bulgaria, China, Germany, Indonesia, Macedonia, The Netherlands, Russia and the USA. IB has excellent facilities for self-study. A wellequipped library and modern computer equipment are available from Monday through Friday. For the latest information on the new International Business Programme please see www.hszuyd.nl/ibsmaastricht
IBMS graduation ceremony Zuyd University International Office
European Studies The European Studies programme has an international orientation and its curriculum, which comprises the study of languages, cultures, law and business, aims to train students for jobs in an international environment.
The four-year full-time bachelor-degree programme focuses on Europe: its history, the current political, social and economic situation, and its cultural diversity. Some of the lecturers are native speakers from European and other countries and the programme is taught partly in Dutch and partly in English. Dutch graduates are expected to be fluent in English and to have a thorough command of two other foreign languages (chosen from French, German and Spanish). Non-Dutch students must be proficient in Dutch in order to follow the full study programme. The cultural diversity in Europe is such that, in order to be able to function successfully, graduates need to be aware of the differences in the way things are done in e.g. Spain and Germany. These various cultures require a fundamentally different approach and students of European Studies are trained to handle this cultural diversity. In the course of the second year, students opt for one of the following two specialisations: Communication/Business Management or Public Administration, but when they graduate, they can be considered generalists, able to perform a wide variety of tasks within a company or organisation. In the third year of the programme, all students spend one semester at a university in another country and at the same time exchange students from abroad will come to Maastricht. A large number of students will also spend part of their final year abroad, working as interns for internationally-oriented companies and organisations. Graduates will enter a job market in which specialist knowledge tends to become dated rather more quickly than in the past. Therefore, the European Studies programme places great emphasis on developing organisational skills, interviewing techniques, managing group processes and giving presentations. Three sectors of the labour market can be identified that particularly attract graduates of the European Studies programme. Here are some examples: International commercial jobs in the field of communication: Euro-communication project manager, events organiser with a Dutch multinational, product manager, international communication coordinator, project manager with an international transport company. International jobs in the marketing and export sectors: assistant manager with an airline company, account manager with a bank, marketing communication specialist, marketing representative with a multinational, IT sales representative. International jobs in the field of public administration: secretary to a member of the European Parliament, officer at the Dutch Ministry of Foreign Affairs, embassy official.
Translation and Interpreting The Department of Translation and Interpreting of the Maastricht School of International Communication offers a four-year, full-time course of higher professional education. Unique in the Netherlands, the Department of Translation and Interpreting currently has about 400 registered students.
At the Department of Translation and Interpreting, students are trained as translators, subtitlers or software localisers, or as interpreters, specifically what is known as community interpreters. The working languages are English and Dutch, and all students are expected to take French, German or Spanish as an optional language. The courses are student and problem-oriented and focus on translation practice in the workplace, covering the fields of economics, law and science and technology. A special place in the programme is reserved for working with computers, which are indispensable tools for todays translators and international communicators. The Department of Translation and Interpreting of the Maastricht School of International Communication offers training in translating and community interpreting. The wide range of skills acquired during the course will enable students to become providers of language services, either in the Netherlands or abroad, in at least one of the specialist subject fields. With this training, they can be international communications problem solvers and, thanks to the computer, part of a worldwide network. Graduates have found a wide variety of jobs in translation and terminology, the media, international organisations, insurance companies, government agencies (such as embassies or ministries), universities and the European Union, e.g. as freelance translators or interpreters, in-house translators or editors, office managers of a translation company or agency, owners of translation companies, localisers, subtitlers, proofreaders, international relations officers, PR officers or international helpdesk officers. Professional communication in an international context is varied and challenging. This is the world of cross-border trade, international legal and administrative contacts, and global data flowfrom tenders and contracts to product descriptions and manuals, from rules and regulations to telecommunication and correspondence. Besides a good command of two foreign languages, one of which is always English, and a thorough command of Dutch, students are also trained in specialist subject fields such as economics, law and science and technology. They learn how to apply documentation techniques and information technology, which are essential tools for the translator. Documentation techniques involve the location, evaluation and consultation of general and specialist sources of information. Information technology comprises the use of the computer as a professional tool for word processing and desktop publishing, sending e-mails and surfing the Internet, working with terminology and document management systems, using translation memory programmes and translation software, and localising software packages. One semester in the third year is reserved for a five-month placement abroad in a country where the major foreign language is the language of habitual use, allowing students to immerse themselves in its language and culture. This placement entails either working or studying, or a combination of both - for many students the highlight of the entire programme.
Oriental Languages and Communication Learning foreign languages is a time-honoured tradition in the Netherlands. One of Europes most important exporting and logistics countries, the Netherlands consequently plays a pivotal role in international trade. This international role has received a new impulse in the last few years as a result of continuing globalisation. The world has shrunk: the door to Chinas market is wide open, Japanese products are found in our living rooms or in our garages, and the Arab world is practically next door nowadays. We have become part of each others market. It is no surprise then that the business community increasingly needs people whose familiarity with oriental languages and cultures can facilitate business with these countries. If a Western organisation is aiming to make and maintain good Asian or Arab contacts, then it must ensure that the lines of communication are open. This means that international businesses require people with an outstanding knowledge of oriental languages and a thorough knowledge of business practices, supplemented by clear insight into the cultural and social backgrounds of their trading partners. People possessing this knowledge and insight are hard to find, which is why we want to train new ones.
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The Department of Oriental Languages and Communication provides courses focused on the professional world in one of three languages: Chinese, Japanese and Arabic. Students of Chinese or Japanese have English as a mandatory language in their course load; students of Arabic may choose between English and French. A group of sinologists, japanologists and arabists are the core of the faculty. These are near-native or native speakers with tremendous experience in didactics and in the practical application of oriental languages in a commercial context. Guest lecturers from institutes in the Middle and Far East supplement this core group. In addition, lecturers in English, French and the specialist subject fields of economics and law are indispensable adjuncts to this programme. Furthermore, professionals are regularly invited to share their experiences with students. The department of Oriental Languages and Communication currently has about 160 registered students, including a number of Chinese, Japanese and Arab nationals. The departments goal is to train students to become professionals who make and maintain commercial, cultural or social contacts in China, Japan or in Arab countries for international companies, government agencies and non-profit organisations. To that end students carry out countless assignments for which a good command of oriental languages is a prerequisite besides other professional knowledge and skills. The professionals that graduate from our school work for Western businesses as well as for Middle and Far Eastern organisations in the Netherlands or are posted to Middle or Far Eastern countries by Western companies. Graduates of the Department of Oriental Languages and Communication usually find jobs as: country desk managers in large international companies office managers of companies overseas branches managerial assistants in commercial establishments employees of embassies or consulates tour guides or station managers for tour operators programme designers for ethnic media translators or interpreters with government agencies account managers at distribution centres.
In the course of the programme, students study Chinese, Japanese or Arabic. The emphasis, more than 50 per cent of the programme, is on learning to communicate in the chosen oriental language in spoken as well as in written form. The initial phase of the programme focuses on colloquial everyday language; later on in the programme students concentrate on the business aspects of language, such as community interpreting, presentation techniques, translation, correspondence, making phone calls and computer applications. In the final phase of the programme, students can choose from the various language specialisations, such as journalism or tourism, or acquire an important dialect.
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Students are made familiar with the historical, cultural, economic, political and social characteristics of the chosen language. Understanding their own cultures will allow them to handle foreign norms and mores, behaviour and attitudes. Besides these, students become familiar with the fundamental activities of international commerce, such as marketing, account management, logistics, finance and law. It is not so much the theoretical knowledge that counts, but the application of that knowledge in concrete situations. Students of Oriental Languages and Communication are exposed to several aspects of business such as company culture, development and execution of a public relations programme, networking, presentation techniques, conference organisation, promotional activities and the creation of audiovisual productions. Social skills, talking and conferencing techniques, negotiation skills, etiquette and telecommunication are important elements in this study programme. The programme comprises four years, the first of which is the foundation year. Each academic year is divided into four terms, each ending with examinations. Sometimes subjects are taught as separate entities; sometimes they are combined within a project. Different teaching methods are used: instruction classes, working groups, projects, individual counselling and training sessions. In the course of the four years, students are assigned student counsellors, who discuss their individual progress regularly and try to find solutions to technical or organisational problems which might arise. In the third year, students spend one semester in China, Japan or Egypt, where they are enrolled in intensive language training at an institution which supplements the Schools curriculum with courses of a high standard. Students of Chinese stay at the Beijing University of Technology, students of Japanese at Kyoto University of Foreign Studies, Jissen Womens University or Nanzan University, and students of Arabic at the DEAC in Cairo. During this placement abroad, students have the opportunity to apply their knowledge of the chosen language, consolidate it and expand it. Living and studying in an oriental country translates into an intense, real-life acquaintance with the country, its inhabitants and the language they speak. Based on personal interests or future orientation, students can specialise in the fourth year by choosing topics for projects which did not receive the attention they deserved during the first three years. Students can submit proposals to this end, which are supervised by members of the staff according to their areas of expertise. The option also exists in the fourth year for students to be placed as trainees at a company or organisation in the Netherlands, England, France, China, Japan, or in an Arabic-speaking country. This placement takes place prior to graduation and lasts a maximum of three months.
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4. EXCHANGE PROGRAMMES
Life Long Learning Program (LLP)/Erasmus The LLP/Erasmus exchange program only applies to students from the European partner institutions with which Zuyd University has signed bilateral agreements of co-operation. LLP/Erasmus students can study at Zuyd University without paying extra tuition fees. Credits gained will be recognised by and transferred to their home institution. The European Credit Transfer System (ECTS) facilitates the credit-transfer process (see appendix B5). The number of students admitted to this exchange programme depends on the student flows agreed upon by the home and host institution. LLP/Erasmus students should fill in and sign a learning agreement, which shows that the study programme has been approved by the home and host institution. In order to qualify for Erasmus grants, students will have to sign a student contract. Furthermore, they will need to hand in a statement of the host institution to verify their stay abroad and after the study exchange they will have to hand in a student report. For all further details regarding the LLP/Erasmus exchange programme, please contact the Coordinator of International Affairs or the Erasmus co-ordinator at your own university. The Magellan Exchange The Magellan Exchange programme (www.magellanonline.org) is a transatlantic consortium that was launched by the Cultural Exchange Network (CENET) in Jackson, Missouri (www.cenet.us) in cooperation with a number of European and US universities. Visiting students from the USA or Mexco may choose classes up to 30 European Credits or 12-15 US credit hours. Internships in companies concurrent with classes cannot be arranged. Magellan can be contacted regarding student exchange. The Magellan Exchange programme has the following advantages: credits gained at Zuyd University will be transferred to the home institution (ECTS credits will give insight into the actual study workload); additional attention is paid to European affairs, "survival Dutch", cross-cultural elements etc. tuition fees are waived for incoming students from partner schools.
For full details on the Magellan Exchange programme and information on application procedures, please consult the Magellan Exchange website at www.magellanonline.org. Dual award (double degree) programmes Zuyd University has signed bilateral agreements with international partners, which include a double degree for students who have been selected to participate in the specific programmes of study. Currently, we offer double degree programmes at Anglia Ruskin University in Cambridge (UK), Euromed Management in Marseille (France) and the IUP de Commerce International in ClermontFerrand (France) Credit transfer Exchange students can enroll in a selection of the modules mentioned in chapter 6. Please note that availability of classes may be subject to timetable restrictions (when you select classes in several years of study, classes may be taught at the same time of the day). You are strongly advised to inquire whether advanced classes can be attended without the necessary prerequisites. Your home institution will decide on transferring credits back to your home institution and the conversion of grades obtained in the Netherlands. The normal study load for a European student would comprise 30 European Credits (ECTS) per semester, i.e. 60 ECTS a year.
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Admission of exchange students In principle, the Maastricht School of International Communication only admits students from partner universities with which our university has signed bilateral agreements. You will also need to obtain permission from your home institution before you can be enrolled as a visiting student. Please take into account that the classes for visiting students are taught in English. Therefore you will need to have a sufficient knowledge of the English language (i.e. a TOEFL score of 550 or a 213 computer-based score or an IELTS score of 6.0). Exemptions are possible whenever explicitly agreed upon. Students who would like to follow the regular study programmes taught in Dutch will need to prove that they have reached at least an NT2 level of Dutch.
Award-winning team, Europe Calling Project
Dutch and Asian students
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5. IMMIGRATION PROCEDURES AND INSURANCE

Dutch immigration procedures for academic visitors Foreign students who wish to study or do an internship in the Netherlands need to adhere to the Dutch immigration procedures. The same applies to guest lecturers, postdoctoral students, and researchers coming to the Netherlands for academic purposes. Depending on where you come from, what you are going to do and for how long you are staying, you might need: a short-stay visa (VKV) an authorization for temporary stay (MVV) a residence permit (VTV) a work permit (TWV).
The procedures for obtaining a visa, a work permit, a residence permit and a tax registration number are not simple and could be time-consuming. You will have to realise that the rules and regulations have been drawn up by the central government and are not always easy to implement in practice. Some of the procedures are extremely bureaucratic. It is therefore wise to contact Ms Nicole Lardenoije-Lemmens at Zuyd Unverstys central Internatonal Offce well in advance: n.j.w.lemmens@hszuyd.nl. There are different rules and regulations for students from different countries. Generally speaking, students will have to convince the authorities that they have enough financial means to live and study in the Netherlands. Students should have a health insurance and valid documents such as a visa, passport, two passport photographs and a letter of admission from the host university. The handling fees for residence permits are quite high ( 433 for non-EU citizens). EU/EEA nationals who would like to obtain a residence permit only pay 30. As the immigration regulations are subject to change, please consult the following website to find out about the latest procedures: http://www.nuffic.nl/international-students/preparation-stay/preparing-your-stay/visa-and-permits
Health Insurance Before you come to the Netherlands, make sure that you have made arrangements to be properly insured against the costs of medical treatment. The authorities will check that you are insured when you apply for your residence permit. There are three possibilities for health insurance: Your insurance policy in your home country covers your stay in the Netherlands. You take out a new or special insurance policy for your stay in the Netherlands. You are admitted to the Dutch national scheme because you work in the Netherlands. The Netherlands has treaties regarding health insurance with the following countries: all of the EU member states, Norway, Iceland, Liechtenstein, Turkey, Morocco, most of the countries of former Yugoslavia, Tunisia, Cape Verde Islands and Australia. If you are insured under the national health insurance scheme of one of these countries, your insurance company can provide you with an international health certificate and declaration form called E-111 or E-128. Make sure to bring this form with you to the Netherlands, and make a number of copies of it. You will need this form whenever you require medical assistance in the Netherlands. If your insurance does not cover your stay in the Netherlands, and if you cannot make use of the international treaty described above, then you will have to take out a private insurance policy. Some insurance companies offer special insurance packages for international students, such as the "Insurance Passport for Students" www.acepolis.com But whichever type of insurance you have, make sure that the insurance documents are written in one of the more common European languages, because the authorities will need to check them.
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Liability insurance If you cause an accident that injures someone or damages another person's property, you are responsible for paying all the costs that result from the accident. You might, for example, break something where you are working or studying, or cause damage to your rented room. The resulting claim for damages could be very expensive. You are therefore strongly urged to have good liability insurance. You can arrange for such insurance either in your own country or through your host institution in the Netherlands. In addition, you can be held responsible for damage that occurs in the line of duty while you are engaged in professional activities. People who work in the health sector, for example, can be sued if something goes wrong. In the Netherlands, damage that a person causes on the job is ordinarily covered by the liability insurance of the employer. Student interns are covered in the same way that regular employees are covered. To be certain, however, you should check with the company or organization where you will be working to make sure that their liability insurance covers you. Other insurances Insurance to cover the costs of repatriation is also strongly recommended. This means that if you should become seriously ill or die, a family member can be flown to the Netherlands to take you back home. Finally, it is wise to insure yourself against theft and the costs of accidents and legal advice. Disclaimer As the above-mentioned laws and regulations may be subject to changes, please consult http://www.nuffic.nl/ or www.ind.nl for the latest details and government requirements. Students who fail to meet the requirements mentioned in the above-mentioned website, will not be admitted for studies in The Netherlands. The information in this chapter of the guide is only meant to offer general guidance and should not be a substitute for legal advice regarding your own particular circumstances. Although Zuyd University does its utmost to supply the latest information, it cannot guarantee that the information published in the guide or provided by telephone or e-mail is absolutely accurate at any given moment. Zuyd University therefore does not accept any liability for consequences of using this information.
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6. MODULES TAUGHT IN ENGLISH

International Business As mentioned before, the entire International Business programme is taught in the English language. Visiting students can select modules/themes from the list on the next page. The availability of classes depends on the semester and possible timetable constraints. To avoid possible timetable conflicts we advise you to select modules from one year only, rather than mix modules from several years. Therefore we give exchange students three options from which classes can be chosen. Please note that no third-year IB modules are offered in Maastricht, because all the students of IB are obliged to study abroad in the third year of their studies. You will find a list of the modules that can be chosen by visiting students and you are advised to check whether or not prerequisites are required for specific classes. In case of doubt, ask your academic advisor to look into the course contents. On request course descriptions can be sent to you. Please contact the International Office. Make sure you also read chapter 7 Classes and examinations. NOTE! The course programme might be subject to change
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PROGRAMME FIRST YEAR (New Curriculum, concept 0,6)

Semester I Theme/Block 1.1 (quarter 1) Introduction to International Business Subject Curriculum ECTS 1. Management Knowledge 3 2. Marketing 2 3. Finance 2 Practice & Skills 1. Business assessment 4 2. Interview techniques 3. Personal assessment Theme/Block 1.2 (quarter 2) Research Curriculum Subject Knowledge 1. Marketing 2. Statistics Practice & Skills 1. Marketing plan 2. SPSS 3. Report Semester courses Languages Electives Subject 1. English (block 1 and 2) 2. Second Foreign language (block 1 and 2) Various courses
ECTS 3,5 3,5 4
ECTS 2 3 3 each
Semester II Theme/Block 1.3 (quarter 3) Business & Finance Curriculum Subject Knowledge 1. Financial Management 2. Management Accounting 3. Business Accounting 4. Business Organization and Law Practice & Skills 1. Business plan 2. Excel Theme/Block 1.4 (quarter 4) Business Environment Curriculum Subject Knowledge 1. Economics 2. Law Practice & Skills 1. Business case analysis 2. Argumentation techniques 3. Personal assessment Curriculum Semester courses Languages Electives Subject 1. English (block 3 and 4) 2. Second Foreign Language (block 3 and 4) Various courses
ECTS 2 2 1 2 4
ECTS 4 3 4
ECTS 2 3 3 each
Second foreign language options are Spanish/French/German/Dutch Electives are the modules: China and Japan Introduction to Intercultural Communication Module: Doing Business in Russia
Please note that the Programme First Year might be subject to change. Due to the development of the new IB programme detailed course descriptions are not available yet.
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PROGRAMME SECOND YEAR (Former IBMS Curiculum)

Theme/Block 2.1 (quarter 1) International Logistics & Management Curriculum Subject ECTS Weight Integrative Integrative case 4 100% International Logistics & Risk Theoretical 3 100% Management Behavioural Management and Cross Theoretical 2 100% Cultural Awareness Theoretical International Trade Environment 2 100% Business Information Personal 1 100% Communication Business English 1 50% Personal Second Foreign Language 1 50% Personal Study supervision 1 100% Total credits (ECTS) 15 Theme/Block 2.2 (quarter 2) Research of International Markets & Marketing Communications Curriculum Subject ECTS Weight Integrative Integrative case 4 100% Psychology 2 50% Theoretical Statistics 2 50% Theoretical Marketing 3 100% Business Information Personal 1 100% Communication Business English 1 50% Personal Second Foreign Language 1 50% Personal Study supervision 1 100% Total credits (ECTS) 15 Theme/Block 2.3 (quarter 3) Analysing Financial Performances Curriculum Subject ECTS Weight Integrative Integrative case 5 100% Management Accounting 2 50% Theoretical Financial Management 2 50% Theoretical Business Accounting 2 100% Business Information Personal 1 100% Communication Business English 1 50% Personal Second Foreign Language 1 50% Personal Study supervision 1 100% Total credits (ECTS) 15 Theme/Block 2.4 (quarter 4) International Manager (HOTS case) Curriculum Subject ECTS Weight Integrative Integrative case 10 100% Theoretical Law 1 100% Business Information Personal 1 100% Communication Business English 1 50% Personal Second Foreign Language 1 50% Personal Study supervision 1 100% Total credits (ECTS) 15
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PROGRAMME FOURTH YEAR (Former IBMS Curriculum)

Theme/Block 4.1 (quarter 1) Management Control Curriculum Subject Integrative Integrative Case Studies Strategic Management, Sustainability and Theoretical Organisational Theory Management Control (Risk Management, Theoretical Management Accounting, Financial Management) Accounting Information Systems, International Theoretical Finance and Reporting Standards Theoretical International Business Law Personal Business Information Communication/ERP/SAP Total credits (EC)
ECTS 6 2 3 2 1 1 15
Weight 100% 100% 100% 100% 100% 100%
Theme/Block 4.2 (quarter 2) Supply Chain Management Curriculum Subject Integrative Integrative case/Paper Theoretical Integrated Logistics and Supply Chain Management Theoretical Organisational Theory and Behaviour Theoretical Strategic Marketing Theoretical International Business Law Personal Business Information Communication/ERP/SAP Total credits (EC)
ECTS 6 3 2 2 1 1 15
Weight 100% 100% 100% 100% 100% 100%
Theme/Block 4.3 (quarter 3) Strategic Marketing Curriculum Subject Integrative Integrative case Theoretical Strategic Marketing Theoretical Organisational Theory and Behaviour Theoretical Economics Theoretical International Business Law Personal Business Information Communication/ERP/SAP Total credits (EC)
ECTS 6 2 2 3 1 1 15
Weight 100% 100% 100% 100% 100% 100%
Theme/Block 4.4 (quarter 4) International entrepreneur Curriculum Part Subject A Integrative Final Report Theoretical B Economics Total credits (EC)
ECTS
Weight 10 100% 5 100% 15
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European Studies European Studies has launched a programme taught in English, which comprises a selection of modules and projects. International students can compose a full semester programme by selecting a number of these modules. By special arrangement only, visiting students (especially those who have sufficient Dutch skills) can also enter the Dutch study programmes in terms 1 and 2 (contact the Coordinator of International Affairs for details). Normally speaking, exchange students from partner universities should select classes in terms 3 and 4 only. Overview of modules taught in English (2009-2010) Semester 1
Module Introduction to Communication Intercultural Communication Concern Communication Internal Communication Project Management Skills in Practice Marketing Communication International Marketing International Organisations European Law Export policy plan / country analysis American Studies ICT Word (4 options, one per term, self study, no course) ITC PowerPoint (4 options, one per term, self study, no course) ICT Excel (4 options, one per term, self study, no course) ICT Access (4 options, one per term, self study, no course) Project Management (self study, no course) Selected topics on China and Japan Introduction to Politics Contemporary Political Issues Minorities and Dominant Cultures Politics in the EU Project Europe Calling European Regional Policy Event Management (self study, no course) European Economic Governance (BB8) English (several levels) French (several levels) German (several levels) Spanish (several levels) Dutch Life & Institutions Organisational Behaviour Personal Professional Development Total study load (ECTS Credits) 1.0 35.0 1.0 84.0 1.0 1.0 1.0 1.0 3.0 3.0 3.0 3.0 3.0 3.0 3.0 3.0 4.0 4.0 4.0 4.0 3.0 3.0 3.0 3.0 7.0 3.0 3.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 1.0 3.0 3.0 3.0 Block 1* 2.0 3.0 Block 2* 3.0 1.0 3.0 3.0 3.0 1.0 1.0 1.0 1.0
Semester 2
Block 3* 3.0 3.0 2.0 3.0 3.0 Block 4* 3.0 3.0
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Brief module descriptions:

Introduction to Communication
Level: Prerequisites: ECTS credits: Hours per week: Term: 1stst year none 2.0 2 1
In this module, students learn about communication models that try to predict the circumstances in which particular communication efforts will be successful. The emphasis is on the psychological mechanisms underlying the communication process. Therefore, attention is paid to psychological theories of persuasion as well as theories of mass communication. Simultaneously, students apply the insights from these theories in assignments and case studies. This enables them to develop the basic skills necessary for effective communication planning.
Intercultural Communication
Level: Prerequisites: ECTS credits: Hours per week: Terms: 1st year none 3.0 3 2 (European Studies) or 3 (Oriental Languages/Translation & Interpreting)
This module deals with communication from an intercultural perspective. Students will be introduced to the major concepts used in the study of Intercultural Communication, in order to create a basic understanding of the cultural factors that affect the process of interpersonal communication, examine the difficulties that may arise in intercultural encounters, suggest a new understanding of both similarities and differences across cultures and analyse relevant issues concerning the increasing multiculturalism in European societies.
Concern Communication
Level: Prerequisites: ECTS credits: Hours per week: Term: 2nd year none 3.0 3 4
Concern communication is all communication that an organization sends in order to create social acceptance of its activities. Its main goal is to maintain or create a positive image. Ideally, the external image of an organization is closely aligned with its corporate identity. In reality, however, there is often a gap between identity and image. In this module, students learn about the most important concepts in concern communication. Furthermore, they work on a case study in which they analyze the gap between identity and image for a well-known international organization. Their findings and recommendations are reported in a communication plan, which is subsequently defended.
Internal Communication
Level: Prerequisites: ECTS credits: Hours per week: Term: 3rd year none 3.0 3 3
Internal communication is all communication directed at target groups within the organization. Its main goal is to provide employees with all the information they need to function successfully. However, internal communication can also promote involvement among employees, leading to additional benefits for the organization. Finally, internal communication is pivotal in supporting organizational change processes such as mergers and acquisitions. In this module, students learn about the most important concepts in internal communication. Furthermore, they work on a case study in which they analyze an internal communication issue for a well-known international organization. Their findings and recommendations are reported in a communication plan, which is subsequently defended.
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Project Management Skills in Practice (VIP)

Level: Prerequisites: ECTS credits: Hours per week: Terms: 2nd year none 3.0 (maximum, 1.0 per term) 4 2, 3 and 4
In order to (further) develop their skills in the field of project management, communication, team-work and event organization, students organize an afternoon programme which is geared to a theme that is relevant for the European Studies programme, e.g. Maastricht, main gateway to Europe or Practical Implications of the Enlargement of the European Union. Students independently organize a number of activities related to this theme and invite at least two external experts.
Marketing Communication
Marketing Communication is an important tool for the management of an organisation. This course focuses on the role of marketing communication in supporting marketing management. An integrated approach is necessary in order to achieve maximum results. The relation to corporate communication policy has to be taken into account as well. In this course we will discuss how to plan marketing communication activities, determine the best mix, how to brief and work with agencies and to understand buyer behaviour. We will look at different communication activities, such as advertising, sales promotion, packaging, direct mail etc. The students will work in groups of four on an assignment.
International Marketing
This module aims to teach students how to draw up a strategic, tactical and operational marketing/sales policy through an export plan based on information gathered internally and externally. The module focuses on financial issues (methods of international payment & terms of payment, risks, budgeting etc.); logistics (customs procedures/ clearing, forms, transport, warehousing, EDI etc.); selection of markets; choice of entry strategies and analysis of international markets, competitor analysis and distribution analysis.
International Organisations
During a 7-week period the students will become familiar with aspects of International Organisations & International Law and its sources, States & Governments, Treaties and so on. Next to the main weekly lecture, the students will research various International Organisations and present their findings in an interactive way to their peer group.
European Law
The aim of this module is to introduce students to European Law. The European Law directly influences our society and is becoming increasingly important; after all, more and more regulations and directives are coming from Brussels. That is why it is important to know which institutions are responsible for these regulations and which legal opportunities arise from these. During the first few lectures, Institutional Law will be discussed. This includes topics such as the nature of the European Union, the institutions of the European Union, the decision-making processes and the European system of legal regulations. Legal protection in the member states will also be dealt with. Market integration is discussed in Material European Law. The freedom of movement (persons, services, goods and capital) is a well-known concept, but what are the consequences for the citizens, companies and member states of the EU? The internal market could not function if unfair competition was permitted. Items such as what is unfair competition? and which exemptions can be made? will be dealt with.
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American Studies: Exploring American Culture

Level: Prerequisites: ECTS credits: Hours per week: Terms: 3rd year None 3.0 2 3 and 4
In this American Studies course, students explore key aspects of American culture, identity and its representation, thereby gaining a critical understanding of contemporary American life. The course runs over 12 weeks and is divided into two six-week parts. In the first five weeks students are introduced to key themes in American Studies and become acquainted with the country itself, its regions, its people and the complexity of defining Americanness and the American character. In the final two weeks of part one, the focus is on Americas influence on the world beyond its borders. In part two of the course students study key institutions of American culture and the values that underlie them. Students are asked to apply their insights in a detailed cultural analysis of an aspect of American culture. The course objectives are that students increase their knowledge of contemporary American life and culture; become familiar with the key themes essential in trying to understand the complex identities of America; critically reflect on and analyse the relations between the USA and Europe; practise their English skills, such as note taking, understanding academic writing, giving informative presentations, summarizing and participating in discussions.
Introduction to Politics
Level: Prerequisites: ECTS credits: Hours per week: Term: 1st year none 3.0 3 4
The goal of the course is to get students to take an interest in politics and to develop skills needed to be able to think, speak and write about the subject. Hopefully students will learn how to take the political theory and apply it to current affairs and political developments in the world. This will be stimulated by sharing thoughts and exchanging ideas in class.
Contemporary Political Issues

Level: Prerequisites: ECTS credits: Hours per week: Terms: 3rd year none 3.0 3 3 and 4
The central objective of this module is to familiarize students with the basic themes and concepts involved in the study of Contemporary Politics. This aim will be achieved by focusing the course programme on a comparative/ case study analysis of Western European Politics. In addition, the current global circumstances will be explored.
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Minorities and Dominant Cultures

Level: Prerequisites: ECTS credits: Hours per week: Terms: 4th year none 3.0 3 3 and 4
In daily life there are constant interactions between minorities and dominant cultures. This course aims to increase the awareness of these interactions and their effects by examining the role dominant culture has in business, law and the media. It will focus on the effect discrimination in these areas has on certain minority groups (ethnic minorities, women and homosexuals) on national, European and international levels. The course will be a combination of lectures and workshops in which each selected minority group will be examined in the areas of business, law and the media.
Politics in the EU
The module Politics in the EU reinforces acquiring knowledge and developing skills, such as group research, and producing written and oral reports on the findings of such research. There is a weekly lecture/discussion session of 45 minutes covering the main topics of the material in a brochure (Enlargement of the European Union, a historic opportunity) and the module book. There are also weekly workshops of 90 minutes conducted by students, corresponding to the material covered in the lectures/discussion sessions.
Project Europe Calling

Level: Prerequisites: ECTS credits: Hours per week: Terms: 3rd year none 7.0 3 3 and 4
During the second semester of the third year, students work on an assignment called the Europe Calling Project. In this project they work in international teams of five students on a real-life and project-based research assignment set by an external provider. These assignments are based on three specialisations (Business Management, Communication Management and Public Administration) and included thorough desk and field research. Students are to write a report on their research activities and are to present their project to an external jury.
European Regional Policy

Level: Prerequisites: ECTS credits: Hours per week: Term: 4th year none 3.0 3 1
The module Regional Policy describes the process strengthening economic, social and territorial cohesion by reducing disparities in the level of development among regions and Member States. This means investing in regions indigenous potential to promote the competitiveness of regional economies and the permanent catch-up of those lagging behind the more prosperous areas. The emphasis will always be on ensuring that the Unions contribution to regional development adds maximum value. Regional policy is therefore an expression of European Union solidarity and of the drive for increased competitiveness throughout the Union
Event Management
Level: Prerequisites: ECTS credits: Hours per week: Terms: 3rd year none 3 6 (self-study) 3
For a long time, organising events was done by amateurs with the best of intentions and often with great enthusiasm. However, events have been growing steadily in importance, both from a cultural and from a tourist or a business perspective. The Event Organisation course aims to provide the student with a firm grounding in the field of professional management of projects and events in a wide range of sectors. Participants will have to study independently two manuals: Project Management, A Professional Approach to Events and Event management: cases. The first book describes a concept of project management of general application, and the organisational, financial and planning aspects of a project such as an event. The second manual confronts the student with nine cases and articles, each of which will give a better insight into the practical aspects of organising an event.
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European Economic Governance (BB8)

Level: Prerequisites: ECTS credits: Hours per week: Terms: 3rd year Introduction to Economics 3 3 4
Europe is economically integrated to an extent that is historically unprecedented. Understanding Europes economic integration requires a good notion of economic theory. In this course students will learn the basic principles behind economic integration. The theory will also be used to analyse the contemporary economic policies of the EU, for example: the EU Directive on Services, the Stability and Growth Pact, the EU Budget and the Lisbon Agenda. Moreover, students will learn to assess policy alternatives and how to evaluate them with economic theory. Participants of this course should have an inquisitive mind and develop a critical attitude toward government policies. They should also have some basic knowledge of micro and macroeconomics.
Foreign Languages (English, French, German and Spanish)

Level: Prerequisites: ECTS credits: Hours per week: Terms: 1st, 2nd and 3rd year depending on level 3 (semester 1), 4 (semester 2) 2 (average) 1, 2, 3 and 4
Students can follow language courses at several levels, depending on their background and language skills.
Dutch Life and Institutions

Level: Prerequisites: ECTS credits: Hours per week: Terms: for visiting students only none 3.0 2 3 and 4
In this course students explore key aspects of Dutch culture, identity and its representation, thereby gaining a critical understanding of contemporary Dutch life and institutions. The course runs over 12 weeks and is divided into two six-week parts. In the first five weeks students are introduced to key themes in Dutch Life and Institutions and become acquainted with the country itself, its regions, its people and the complexity of defining the Dutch lifestyle and character. The main focus is on key institutions of Dutch culture and the values that underlie them. Students are asked to apply their insights in a detailed cultural analysis of a number of aspects of Dutch culture and society (paper and presentation). The course objectives are that students: Increase their knowledge of contemporary Dutch life and culture. Become familiar with the key themes essential in trying to understand the complex identities of The Netherlands. Critically reflect on and analyse the international position of The Netherlands. Practise their English skills, such as note taking, understanding academic writing, giving informative presentations, summarizing and participating in discussions.
Personal Professional Development (P2D)

Level: Prerequisites: ECTS credits: Hours per week: Terms: 1st, 2nd and 3rd year none 1.0 2 (mainly self-study) 1, 2, 3 and 4
During the P2D programme students go through a number of phases which are explicit steps in their personal professional development. These various phases are to be included in the personal portfolio (P2D) which students keep and update regularly. The students are made aware of their own strengths and weaknesses and how to use or deal with them. The portfolio is discussed with a supervisor at regular intervals.
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ICT Word/PowerPoint
Level: Prerequisites: ECTS credits: Hours per week: Terms: 1st year none 2.0 2 (mainly self-study) any
This module consists of self-study and tutoring sessions, so that students can become acquainted with the basic principles and possibilities of the Microsoft Word and PowerPoint software (word processing and presentations).
ICT Excel/ Access

Level: Prerequisites: ECTS credits: Hours per week: Terms: 2nd year none 2.0 2 (mainly self-study) any
This module consists of self-study and tutoring sessions, so that students can become acquainted with the basic principles and possibilities of the Microsoft Excel and Access software (spreadsheets and database applications).
Organisational Behaviour
Level: Prerequisites: ECTS credits: Term: 2nd year none 3 4
Whenever people interact in organizations, many factors come into play. Organizational behavior is becoming more important in the global economy as people with diverse backgrounds and cultural values have to work together effectively and efficiently. This course prepares students to explain and predict behaviour in organizations at three levelsthe individual, the group, and the organization system. During lectures the theory will be explained and discussed. Several topics will be covered, such as: motivational concepts, leadership, communication, power and politics, conflict and negotiation and organisational change
Selected topics on China and Japan

Level: 3d year Prerequisites: none ECTS credits: 3.0 Hours per week: 2 Terms: 3 and 4 Contents: The course is aimed at providing insight into and knowledge of business related topics about the cultures and societies of China and Japan. After completion, the student will have a basic knowledge of business etiquette in China and Japan cultural backgrounds current business environments and structures Subject matter during the two blocks: Rob Kuster 1. A topography of China with Google Earth 2. Relations between China and the West from a historical point of view 3. Introduction to the characteristics of Chinese language Jos Hu 1. 2. 3.
The story of a villager: from poor to wealthy Chinas policy of reform and opening up:from state owned to market oriented Chinas food culture
Janneke Wesselius 1. For better understanding: relevant historical topics of Japan 2. Cultural differences between Japan and the West 3. Business etiquette Ron Meuris 1. Japan in statistics 2. The daily life of a salary man 3. Introduction to Japanese language All students will be required to invest about 45 Euro for buying books. For more information, please mail to Ms Janneke Wesselius, j.wesselius@hszuyd.nl Zuyd University International Office
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7. CLASSES AND EXAMINATIONS

Classes Classes offered to relatively small groups of students. Especially in the international classes, which are conducted in the English language, student groups generally do not exceed 25-30 students. The average number of lectures per week varies, depending on the course followed and the year of study. A study load of 30 ECTS credits per semester would be the normal study load for full-time students. Classes may include group assignments, self-study and presentations and generally most of the classes are interactive (students are often expected to actively participate in discussions). Classes run Monday Friday. Day schedule Classes normally start at 8.45 a.m. The exact timetables will be made available at the start of the study programme. Absence (e.g. due to illness) If you should be unable to attend a class because of absence or illness, you are strongly recommended to inform your lecturer(s) about this. The Dutch grading system In the Netherlands all grades are awarded on a 1-10 scale (10 - 100% score). The lowest passing grade is 5.5 (or 55%) while a 5.4 or lower indicates a fail. The grades obtained by you will be sent to your home institution and the latter will be responsible for the conversion of your credits and grades. Explanation of the Dutch grades: Perfect/outstanding (10 or 100%) Excellent (9 or 90%) Very good (8 or 80%) Good (7 or 70%) Satisfactory (6 or 60%) Almost sufficient (5 or 50%) Unsatisfactory (4 or 40%) Very unsatisfactory (3 or 30%) Poor (2 or 20%) Very poor (1 or 10%).
ECTS grading scale Examination and assessment results are usually expressed in grades. There are many different grading systems in Europe. To help institutions interpret the grades awarded to exchange students, an ECTS grading scale has been developed in the European Union. ECTS stands for European Credit Transfer System. The ECTS grade provides additional information on the students performance to that provided by the institutions grade, but does not replace the local grade. Please note that the ECTS grades are not the same as the grades used in the USA. The transcripts of records of Zuyd University will show the local Dutch grades. It is the responsibility of the home institutions to convert these grades into the grades used in their own countries. However, Zuyd University will be pleased to assist in this process by providing further explanations of the students performance.
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ECTS Grade A
% of successful students normally achieving the grade 10
Definition
EXCELLENT - outstanding performance with only minor errors VERY GOOD - above the average standard but with some errors GOOD - generally sound work with a number of notable errors SATISFACTORY - fair but with significant shortcomings SUFFICIENT - performance meets the minimum criteria FAIL - some more work required before the credit can be awarded FAIL - considerable further work is required
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30
25
10
FX
Transcripts of records Transcripts of records will be issued by mail and sent to the Co-ordinator of International Affairs of the st students home institute. Fall semester exchange students will receive their transcripts on April 1 at st the latest. Spring semester exchange students will receive their transcripts on September 1 at the latest. The procedure is as follows: Enrolment - Before arrival in the Netherlands students submit their choice of courses to the International Office. - As from the start of the semester, the student can switch courses during a two-week period. - The student needs written approval from his/her home school in order to switch courses. - In case a student changes his/her choice of courses, the international office needs to be notified (within two weeks from the start of the semester). Notification needs to be sent in writing, either by e-mail or letter. - After those two weeks students are not allowed to switch courses anymore. Grades and transcripts - After the exams, professors will hand in the grades to the administration office (Bureau Onderwijs) - The administration office will process the incoming grades. - Students can view their grades online. - Students studying during the Spring semester will receive their transcripts (in English) on September 1st at the latest. - Students studying during the Fall semester will receive their transcripts (in English) on April 1st at the latest.
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General information on examinations You might be surprised by the somewhat different approach to examinations in the Netherlands, depending on the subject matter and/or the academic staff involved. You are therefore advised to take note of the following guidelines: Please make sure you have an exit interview with the International Affairs Office at the end of your study exchange period, prior to leaving home. Leaving without an exit interview causes difficulties in issuing the transcript of records. Always make sure that you know exactly what you will have to study for an exam. Youre entitled to have this information! Usually your teachers will provide this information well in advance; Always make sure that you know what the "format" of an exam will be, e.g. oral examination, multiple-choice questions, open-ended (essay) questions or a combination of both; Exams may last up to three hours (the minimum length is one hour); In the event of a so-called resit (i.e. a second try to score a sufficient grade), the resit grade will count only if it is higher than the original grade(s) obtained for a subject during the year; Normally it is not allowed to bring any reference materials into the exam room (e.g. books, annotations, dictionaries). However, there are exceptions to this rule; If you have to answer multiple-choice questions, usually only one answer is correct. Always check this with your lecturer; Unless otherwise specified, you should always answer all questions in an exam paper (do not only select those questions that you think you can answer best). Please make sure you read the Education and Examination regulations carefully. Formal regulations and procedures are described in this document. This document can be found on the Infonet. Exchange students are subject to the Zuyd University examination regulations. Students who should fail any of their first exams are entitled to a second try (resit). Visiting students are obliged to meet the course requirements, including the timetable of examination. This means that students need to be physically present for taking exams (and resits, in case of a fail in the first attempt) at the end of the semester. Exception: Only in case the academic calendar requires students to return to their home school prior to the end of the study exchange, only the partner school (not the student) can request a special exam to be taken before the Christmas holidays or Summer holidays. Our International Office will then ask the professor(s) concerned to provide an extra exam (if possible). Some courses are (partly) assessed by a presentation or an oral exam at the end of the semester. This requires the student to be physically present. We cannot guarantee that a request for a "special" exam will be granted. Examinations are organised as end-of-term or end-of-semester finals. Some classes require individual papers or group work to be submitted in the course of the study programme. Continuous assessment may be applied in some classes, which makes regular attendance crucial. Should you be unable to sit for one or more examinations, you should immediately notify the Coordinator of International Affairs or the co-ordinator of your study department, explaining the reasons for your absence.
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8. BOOKS AND HANDOUTS

Details about the purchase of books will be provided to you on arrival. Handouts and readers can be purchased at the Sales Desk located in the school building. Books that are only needed incidentally (ask your lecturers!) can also be obtained from the library free of charge. The librarians will be pleased to fully inform you about all the possibilities on the day of your arrival.
Graduation ceremony IBMS
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9. ACCOMMODATION
Most institutions of higher education in the Netherlands do not offer campus accommodation to their students. Many students live at their parents', with host families or in student houses. However, our university can offer student rooms at the Avant-Garde dorms, which are situated at the edge of the Scharn district in Maastricht, near several schools, a swimming pool, shops and close to the A2 motorway. There is a bus stop at 200 metres from the building with regular bus services to the railway station, the university and the AZM academic hospital. The rent is approximately 295 euros plus a 404 euro refundable deposit at 2% interest. Mobile Wireless Internet will be available for 15 euro per month and a 50 euro deposit. You will get a duvet and pillow but no bed linen. Pots and pans, crockery etc are provided in the shared kitchen. A brochure is available for international students who would like to stay at the Avant-Garde dorms during their study exchange. An updated brochure will be sent to you by Tamara Nkhata of the Central International Office by the end of June.
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10. DATES 2009-2010

General introduction Welcoming session Fall semester Start of classes Fall semester End of Fall semester (including exams) Welcoming session Spring semester Start of classes Spring semester End of Spring semester (including exams) August 26 August 27 , 2009 August 28 , 2009 August 31 , 2009 February 5 , 2010 February 5 , 2010 February 8 , 2010 July 9 2010
th, th th th st th th th
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11. ARRIVAL AND INTRODUCTION PROGRAMME

Arrival information From Schiphol International Airport there is a regular train link to Maastricht. The train journey will take approximately 2,5 hours. Train times can be found on the website of the Dutch railways (www.ns.nl). Students who arrive at Brussels Airport should take a train from the airport to the Brussels-Noord station and change trains there. An intercity train will take you from Brussels-Noord to Maastricht, via Lige. Students and visiting lecturers will be met on arrival at the Maastricht railway station. You should inform the International Affairs office about the time, date and place of arrival well in advance, so that he can make the necessary arrangements.
Maastricht-Aachen Airport
Introduction You will be assigned a buddy. This is a student who will pick you up at the railway station (in Maastricht), take you to you room and assist you in getting accustomed with your new surroundings. Your buddy will contact you by mail. Make sure you also inform your buddy on your arrival date, time and place. The week prior to the start of the semester (the last week of August) there will be a general introduction week organized by Zuyd University. During this week activities will be organized to get acquainted with Maastricht and its surroundings. More details on this programme will be sent to you when you have been admitted to the exchange programme at Zuyd University. For more information, please contact Ms.Tamara Nkhata at t.e.nkhata@hszuyd.nl There will be a short specific IB welcoming/introduction session for international exchange students on th th Friday August 28 (first semester) and on Friday February 5 (second semester). You will be informed about the course programme, the examination system, the school regulations, etc. A tour of the building and its facilities is included.
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APPENDIX A APPLICATION FOR ADMISSION INCOMING EXCHANGE STUDENT 2009-2010
To be completed by the applicant: Family name: First and middle names: Nationality: Home university: Country:
Recent photograph
FOR OFFICIAL USE ONLY

Student ID code Study programme/school
Semester/year
Decision (POS/NEG)
Date of receipt
Signature Central International Office
Date of acceptance
Signature Departmental Coordinator
Accommodation LLP/Erasmus Magellan Exchange Free mover Yes No
MVV Double degree students only Yes TOEFL/IELTS score : NT2 (Dutch): No
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ONLY FULLY COMPLETED APPLICATION FORMS WILL BE ACCEPTED

PLEASE COMPLETE IN CAPITAL LETTERS
1. PERSONAL INFORMATION
Title: Family name/surname: First and middle name(s): Sex: Male Female PERMANENT ADDRESS AND CONTACT DETAILS Street and number: Postal code: City: State: Fax: Country: Mr Mrs Miss Ms
Tel. no: Cell phone: (Country Code/Area Code/Telephone number) E-mail: Date of birth: / (Day/month/year) Nationality: / / Place of birth: (City/country)
2. ADMISSION INFORMATION
Exchange programme Double degree programme 1. Level of studies Undergraduate Postgraduate 4. Study programme/department of study at Zuyd University Please tick one of the boxes below: European Studies (HEBO) International Business and Languages (IBL) Translation and Interpreting (VAC) Oriental Languages and Communication (OTC) International Business and Management Studies (IBMS) 2. Length of stay Block 1 only (Sept-Nov) First semester (Sept-Feb) Block 3 only (Feb-Apr) Second semester (Feb-July) Academic year (Sept-July) Other, 3. Accommodation Yes No Hotel Management School (HHM) Academy of Music (Conservatorium) Academy of Fine Arts (ABKM) Communication and Multimedia Design (C-MD) Network Infrastructure Design (NID) Social Work Teacher Training Primary Education (PABO) Creative Therapy Occupational Therapy Physiotherapy Speech Therapy Nursing Other,
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3. EDUCATIONAL BACKGROUND
DETAILS ON CURRENT EDUCATION
Name of university Location (City/country) Date of entry (Month/year) Expected date of graduation (Month/year) Name of degree certificate Please tick here if the programme is taught in English
PREVIOUS POST-SECONDARY SCHOOLS AND UNIVERSITIES

Name of school/university Location (City/country) Date of entry (Month/year) Date of completion (Month/year) Name of diploma or certificate obtained Please tick here if the programme was taught in English
SECONDARY SCHOOL / HIGH SCHOOL

Name of secondary/high school Location (City/country) Date of entry (Month/year) Date of completion (Month/year) Name of diploma or certificate obtained Please tick here if the programme was taught in English
4. LANGUAGE PROFICIENCY
Please complete this table using the following: A: Native Language B: Fluent C: Good Working Knowledge existent Language English Dutch Have you completed one of the following language tests in the last 24 months? If yes, attach a certified copy of your results TOEFL (score: NT2 Dutch (score: ) ) IELTS (score: Other test: ) (score: ) 37 Yes No D: Conversational E: Non-
Level
5. INTERNATIONAL EXPERIENCE (if any)

Year Length of stay Country Reason
6. SOURCE OF INFORMATION
Where did you hear about the programmes taught at Zuyd University? Type of source Zuyd University website Advice from friend, student,relative Advice from teacher at your university Search engines (e.g. Google/Yahoo) Other Please specify
7. MISCELLANEOUS
Please inform us about any special circumstances (e.g., physical disabilities, illnesses, whether you intend to bring other family members with you, etc).
8. DECLARATION
I am aware of the cost of participating in the programme of studies which I am applying for and I am able to meet all expenses involved (including possible fees for a visa and/or residence permit, insurance, room rent and living expenses). I certify that the information that I have provided in this application, and on all other application materials, is complete, accurate and true to the best of my knowledge. I understand that misrepresentation of any information may result in cancellation of the application or registration. I authorize Zuyd University to check the information provided by me and to forward my transcripts to the Registrar at my home university.
Date:
Signature: .................................................................
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9. HOME UNIVERSITY INFORMATION (to be completed by the home university)

Name of home university contact: (e.g. Study Abroad Coordinator, Coordinator International Relations, Head of Department, Programme Director, Academic Advisor, etc.)
Position: University: Address: Postal code: Telephone no.: Date City: Fax: Signature: Country: E-mail:
Official university stamp:
10. PERSON TO CONTACT IN CASE OF AN EMERGENCY

Name: Relationship (e.g. partner, mother, father, brother, sister): Address: Postal code: Telephone no.: E-mail: City: Cell phone no.: Country:
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APPLICATION PROCEDURE
Deadlines for application: For admission in September 15 June 2009, for admission in February 15 October 2010 In order for your application to be processed rapidly, please send the completed application form (all 6 pages) and all the other documents to the following address (both by fax and by regular post):
Zuyd University of Applied Sciences Attn. Nicole Lardenoije-Lemmens, Central International Office P.O. Box 634 6200 AP MAASTRICHT THE NETHERLANDS FAX: +31 43 3466648
Before mailing your application, ensure that you have enclosed: All programmes: fully completed application form signed by: - the applicant - the home university coordinator certified copies of all your academic transcripts with the official stamp of your school/university copy of passport / identity card copy of health insurance policy 2 official passport photographs a personal letter of motivation a curriculum vitae (rsum) double degree candidates only: a copy of your OFFICIAL TOEFL, IELTS or other score report Non-EU students only: evidence of financial support (bank statement with contact details of the bank, bank statement of sponsor, etc.). See http://www.nuffic.nl/international-students/preparation-stay/preparingyour-stay for details Non-EU students only: legalized copy of original birth certificate and certified translation (in English) For official use only
HOGESCHOOL ZUYD ZUYD UNIVERSITY Central International Office Brusselseweg 150, 6200 AP Maastricht, The Netherlands Telephone: +31 (0)43 3466487/3466488, Fax: +31 (0)43 3466648 Website: www.hszuyd.nl Zuyd University is committed to a policy of equal opportunity in student admissions without regard to race, colour, religion, sex, national origin, age, marital status or handicap.
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APPENDIX B B1. The Netherlands

General information
The Netherlands, also known as Holland, is a country that offers global services and has an attitude of openness towards the rest of the world. It is open to business, but it is also open socially and culturally. This makes the Netherlands ideally suited for receiving people who seek to enrich their knowledge through study abroad. What they find is hospitality in an open, safe society that is accustomed to dealing with people from around the world, and above all, to working with them. The Dutch population itself has always represented a variety of religious and political viewpoints. Respect for the other persons opinions and convictions is the national virtue that gives strength to the fabric of society, with its many strands. In one sense or another, everyone is a member of some minority, and understands that to be treated with respect requires treating others in the same way. The Dutch have an urbane, cosmopolitan lifestyle, but they live in cities built on a human scale. The largest city is Amsterdam, but even this city has a population of only 732,000. Closer inspection reveals that the cities in the western part of the country in fact form a continuous ring, 60 kilometres in diameter. Its called the Randstad and includes Amsterdam, Rotterdam, The Hague, Utrecht, Leiden and Delft. But each Dutch city has its own character, history and city centre. Many European capitals are all within easy reach. Brussels is two hours by train, and a one-hour flight from Schiphol Airport will take you to Paris, London or Berlin. The atmosphere in the rest of the country is urban as well, despite the small scale of communities. In this small country with an ultra-modern telecommunications network and an extensive system of public transportation, nothing is far away.
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You can travel through the Netherlands by train in less than five hours. The Netherlands is thus quite literally a gateway to the European Union, of which it is also a founding member. Much of Europes economic development has taken place, and still does take place, in the Netherlands. Rotterdam has developed into one of the worlds largest ports. Shiploads of goods are unloaded here. Schiphol International Airport is the fourth largest passenger and cargo airport in Europe, providing access to and from Europe for millions of people from all over the world. In the virtual world, the Netherlands also serves as a gateway to Europe. The first non-military Internet connection point in Europe was set up in 1988 in Amsterdam. In 2001, TeleGeography Inc. ranked Amsterdam as the third biggest Internet node in the world in terms of interregional Internet bandwidth. The Netherlands is situated in the west of Europe, with the North Sea to the west and the north. Its neighbours to the east and the south are Germany and Belgium. The country covers an area of 41,526 sq. km., and has a population of 16.6 million. Most of the inhabitants are Dutch and the official language is Dutch. Climate The North Sea and the warm North Atlantic Gulf Stream ensure a temperate maritime climate. This causes a changeable but moderate climate, with mild winters and relatively cool but sometimes hot and humid summers. Temperatures below 0 or above 25 degrees Celsius are unusual; clouds and wind are common features. Although the annual rainfall is moderate, it is unpredictable. Therefore, raincoats and umbrellas are essential items for everyone who travels to The Netherlands. Trade as the pillar of development For many centuries, the Dutch economy has had a uniquely international outlook and its image as a trading power has never changed. Its prosperity and stable economy owe much to the consultation and coordination between government, employers and trade unions. The Netherlands plays a major role in the world trade system as a centre for many international enterprises. It is home to many multinational companies, including Philips, Unilever, AKZO NOBEL and Shell. Economy Already in the early 17th century, the Netherlands was an advanced country, with much of its wealth coming from trade. Today, international trade is still the main engine of economic growth in the Netherlands. In fact, the Netherlands is one of the world's ten leading exporting nations. This small country, with its highly educated population of 16 million, is still one of the world's most developed countries. It ranks among the 15 richest countries in the world; in 1998 it was fifth on the IMF's international competitiveness list. For many years, it has been home to such Dutch multinationals as Philips, Heineken, ING Bank and KLM. Many international companies have located their European headquarters in the Netherlands. These include Sony, General Electric and Sara Lee. Gateway to Europe The Netherlands is at the centre of a complete transportation network, comprising air, sea, river, road and rail links extending in all directions. Rotterdam is the world's largest port and millions of tons of cargo are loaded and unloaded there everyday. Schiphol International Airport is the fourth largest passenger and cargo airport in Europe. The Netherlands accounts for 53% of the river transport on the Rhine and the Meuse, and 27% of all European trucks make use of its highways.
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The world's third-largest exporter of agricultural products The Netherlands exports agricultural products to the whole world. It has a 7.7% share of the global market. Nicknamed Europe's vegetable garden, it is the world's leading exporter of vegetables, while Dutch flowers hold a 60% share of the world market. Intensive, hi-tech production methods and modern management have brought high yields, top quality and surplus value to Dutch agriculture. Water conservation projects and reclaimed land The Netherlands lies on a flat, low delta and a quarter of its land is below sea level. Because of its precarious location it has the one of the best barrier dams in the world. Emphasis on foreign investment Dutch foreign investment amounts to USD 200 billion, 6 to 8% of the world total. In 1996 the Netherlands worked out a 7-year plan for loans to China worth a total of USD 500 million. A financial power Three famous Dutch banks are among the 25 biggest and most powerful banks in the world: ABN AMRO Bank, Rabobank and the ING Bank. They all have offices in the world's leading financial centres. An industrial power The Netherlands has developed a prosperous export-oriented economy. Its industry, which has a very international character, is involved in such areas as chemicals, food processing and metals. The electronics industry has also flourished in recent years. Advanced science and technology The Dutch government invests as much as USD 4 billion a year in science and technology. The Netherlands is at the forefront of advanced technology in such fields as the environment, energy, information, biotechnology and materials.
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Government Official name: Kingdom of the Netherlands, commonly referred to as the Netherlands or Holland. Head of government: The Prime Minister. Capital city: Amsterdam. Seat of government: The Hague.
The Kingdom of the Netherlands is a constitutional monarchy, and the monarch is head of state. However, the role of Queen Beatrix is mainly representative and ceremonial. The executive branch of government or the Crown is composed of the royal head of state and the Council of Ministers led by the Prime Minister. The legislature is formed by Parliament together with the Sovereign and Ministers. The Dutch Parliament consists of two houses: the First (Upper House) and Second (Lower House) Chambers. Judicial power is given to the Supreme Court. An international and pleasant living environment The Dutch are accustomed to dealing with people from around the world, and above all, to working with them. This is often the case, considering the fact that in Amsterdam, for example, more than 40% of the population has come from another country. Other groups of people with non-Dutch backgrounds have been living in the Netherlands for decades as a result of historical ties. English is spoken by most people in the Netherlands. The quality of life is an important issue in the Netherlands, as the Mercer study of 2003 has confirmed. According to this frequently quoted survey, which assessed the quality of life for expatriate workers world-wide, Amsterdam is among the worlds most appealing cities to live in. It is ranked 12th worldwide and 4th in the EU. Taking only personal safety into account, Amsterdam is ranked 25th worldwide. This survey indicates that Amsterdam is considered to be as safe as Vancouver and Montreal, but much safer than cities like Brussels, Berlin, Sydney, Hong Kong and New York. Language Dutch is the official language of the Netherlands. But alongside Dutch, most residents of the Netherlands are taught several foreign languages at school. These always include English, but can also include German and French. English is widely used in the Netherlands and most of the population speaks and reads it. Since the formal adoption of the bachelor-master system in the EU in 1999, the Netherlands has been one of the frontrunners in implementing the new system. Already the Netherlands offers many international programmes leading to a bachelors, masters or PhD degree. For many years it has provided more international study programmes taught in English than any other non-English-speaking country in the world. The number of study programmes taught entirely in English is still growing rapidly. Both in the classroom and in daily life you will be able to communicate in English. Further information The following websites contain a lot of useful information on studying and living in The Netherlands: www.studyin.nl (Study in The Netherlands) www.minbuza.nl/English (Ministry of Foreign Affairs) www.holland.com (Dutch Tourist Board)
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B2. Higher education in the Netherlands

General information International students are welcome in the Kingdom of the Netherlands and in Dutch higher education. Like most Western European countries, the Netherlands is highly advanced in education, research and technology. More than most other countries in Europe, it is internationally oriented; its location and excellent infrastructure make it a crossroads. Dutch education and research enjoy an international reputation in several fields. For instance, the advanced technology applied in agriculture makes Dutch farmers the most productive in the world. Hydraulic engineering is another example. The Netherlands is a coastal country but most of it lies below sea level. Large areas have been created artificially, and Dutch engineers are constantly finding new ways of protecting the land against flooding. The ingenious system of dikes and dams built to safeguard the southwest corner of the country is known around the world as the Delta Works. Dutch science is well known in the fields of electronics and chemistry. Multinational corporations with headquarters in the Netherlands, such as Philips, Shell and Unilever, conduct pioneering research in these fields. Dutch education and research score well on international scales. Dutch education gives students extensive freedom to exercise their own initiative. Students do more than passively absorb what lecturers tell them. A lot of the work is done in groups and students are expected to contribute actively. They often conduct their own independent research projects. The Netherlands is internationally oriented. The Dutch tend to be very well informed about world affairs, as is evident in the wide news coverage offered by the Dutch media. Books and periodicals from other countries are used extensively in higher education, and a growing number of courses and study programmes are conducted entirely in English. Dutch higher education The Netherlands has two main types of higher education institutions: universities and universities of applied sciences. 450,000 of the country's 16.6 million inhabitants have received a higher education. The universities train scholars and researchers. Courses and research are specialized and many graduates find work in research organizations. Universities of Applied Sciences are more skillsoriented and they train students for specific careers. High quality of education The Netherlands has long been famous for the high quality of its education. What matters in the Netherlands is the degree that you have earned, not the university where you earned it. On completing their courses and passing their examinations, students are awarded degrees that are officially recognized by the relevant authorities. Degrees are protected by law and accepted internationally. Higher education in the Netherlands enjoys a worldwide reputation. This is achieved through a national system of legal regulation and quality control. The Ministry of Education, Culture and Science is responsible for legislation pertaining to education. The agriculture and public health ministries play an important role in assuring the quality of study programmes in their respective fields. An important aspect of the higher education system in the Netherlands is the recently established system of accreditation, which aims to guarantee a high standard of quality of programmes offered in higher education. A quality control system is of course not new and has always played an important part in Dutch higher education, but as of 2002 the responsibilities for quality assurance have been allocated to the Netherlands Accreditation Organization (NvAO). According to the Act on Accreditation of Higher Education of 2002, all degree programmes offered by universities and universities of professional education will be evaluated according to established criteria, and programmes that meet those criteria will be accredited, i.e. recognized. Only accredited programmes will be eligible for government funding and students receive financial aid and will graduate with a recognized degree only when taking or after completing an accredited degree programme. Accredited programmes will be listed in the Central Register of Higher Education Study Programmes and the information will of course be available to the public.
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Quality of Dutch universities This system of quality control guarantees that the education offered at all the universities in the Netherlands meets the same high standards. When Dutch students choose where they want to study, they are not thinking of which institution is best, but instead are looking at which specializations the universities offer or which emphasis or academic tradition they feature. Each of the universities in the country has its own atmosphere and style. They distinguish themselves in this way, and not through any absolute measure of quality. For these reasons, employers in the Netherlands look first at the degree a person has earned. Where the person earned it is not so important. The Dutch way of teaching Respect for each individuals opinions and conviction is the national virtue that gives strength to the fabric of the Netherlands diversified society. This is the foundation of the teaching method used at most Dutch educational institutions. The teaching style can be described as student-centred, providing students with the attention and freedom they need to develop their own opinions and creativity for applying the new knowledge they acquire. The Netherlands has received international acclaim for its ground-breaking Problem-Based Learning (PBL) system, which trains students to analyse and solve practical problems independently through an emphasis on self-study and self-discipline. A large portion of all study programmes involves writing papers, working in groups to analyse and solve specific problems, acquiring practical work experience in internships, and conducting experiments in laboratories. The Netherlands enjoys a long tradition in education and research. The oldest university in the Netherlands was established in 1575. Many Dutch study programmes are internationally oriented and not only address Dutch issues, but also extend the subject matter to a European and international level. This is reflected in the large number of European-oriented study programmes, such as European Studies, International Business and European Law and Communication. Experience shows that people with Dutch higher education function very well in other parts of the world. For a small country like the Netherlands, this international orientation, also in education and training, is a prerequisite for survival in an increasingly internationalized world.
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B3. Money matters

In 2002 the former national currencies of most of the European countries were replaced by a new common European currency called the Euro. There are EUR 0.01, EUR 0.02, EUR 0.05, EUR 0.10, EUR 0.20, EUR 0.50, EUR 1.00 and EUR 2.00 coins. The Euro bank notes represent a value of EUR 5, EUR 10, EUR 50, EUR 100, EUR 200 and EUR 500. The exchange rate is close to that of the US dollar. The biggest advantage of the common currency is that you can travel through most of the continent without having to exchange currencies. If you have a bankcard that allows access to the CIRRUS or Maestro network, you can withdraw money from your account through ATMs (you will need a PIN-code). Travellers' cheques can be exchanged at the local branches of the major banks. Please note that some banks do not accept USD100 bank notes. Most shops only accept cash payment and in some cases also credit card payment (VISA or Eurocard/ Mastercard) but usually credit cards are only used for larger amounts. This means that you should always carry some cash. The Netherlands has a relatively high living standard and some products may be more expensive than in your own country. Make sure that your budget is sufficient for the entire period of your stay. Generally speaking, you should be able to survive on about EUR 750 per month. However, if you wish to visit other parts of Europe while you are here, we recommend an extra budget for travelling. If you wish, you can open a bank account in the Netherlands. With the Dutch bankcards you can pay for your purchases in most of the shops and supermarkets. How to open a bank account for students in the Netherlands Why a Dutch bank account? As a service to its students, Zuyd University makes it possible for all students to pay their annual tuition fee in 12 equal instalments. However, this is only possible when the student has a Dutch bank account. If you would like to pay your tuition fee in instalments or need a bank account in the Netherlands for other purposes (for example to pay your rent) then ING have an account that caters specifically to students. ING and Zuyd University cooperate with each other to offer you banking facilities. Please read this carefully. It will assist you in opening an account. ING Students can open an account at any bank in the Netherlands. However, Zuyd University has made arrangements with ING (in Heerlen, Maastricht and Sittard) to make opening an account easier and hassle free. Each bank has its own requirements and features.
Requirements when applying for an account with ING (in case one or more of the following situations apply to you): Minimum age is 18. You live abroad during your study at Zuyd University. You have a national identity card, a drivers licence or other valid proof of identity with a photograph, issued by a qualified authority. A written and signed certificate of registration from Zuyd University is required (your student card is not sufficient).
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Features of the ING account: The account does not allow for products involving any type of credit, for example credit cards and loans. No deposit or minimum balance is required. Full internet banking facilities are available. Use of ATM/money machines with the direct debit card. The account and use of the facilities is not free of charge. Using your direct debit card in a country outside of the Euro zone will incur a charge. Transferring money to a foreign country is not free of charge (except to countries in the Euro zone using the IBAN and BIC codes). An annual banking fee of 12.40 is charged.
How to open the account ING 1. Visit an ING office in Maastricht, Heerlen or Sittard and bring the following: - a valid proof of identity - the written and signed evidence of enrolment issued by Zuyd University. 2. Fill in the application form handed to you at the bank. If your application is approved, you will receive an e-mail from ING inviting you to collect your direct debit card. 3. You will receive a separate application form for internet banking at your home address. Sign this form and send it to ING in the envelope provided. Stamp the envelope if you are posting it outside of the Netherlands.
Further information see www.ING.nl
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B4. Day or weekend trips

Maastricht is not far from the cities of Amsterdam, Aachen, Cologne, Antwerp, Brussels, Lige, Luxembourg, Paris and London (because of the Eurostar a new train link from Brussels across the Channel). Most of these cities can be accessed by public transport (train, bus and air links). Comfortable high-speed trains to France and the United Kingdom depart from the railway stations of Aachen (Germany), Brussels, Lige (Belgium) and Maastricht. Cycling in the countryside in the southern part of Limburg is a popular pastime. While the Netherlands is generally a very flat country, the south can be deceivingly hilly. The Ardennes, a mountainous area in Belgium, is also within reach. At the Tourist Information Centre and at the railway station (and of course at the travel agents' in the town centre) youll find many brochures about all the possibilities and the prices. There are special student discounts for rail travel in Europe. Ask your local travel agents for further information. Maastricht-Aachen Airport offers direct flights to Amsterdam, London, Munich and many other places. Phone +31 (0)43 3589898 for further details. You can reach this regional airport by bus (about 30 minutes). Furthermore, there are taxi services at the airport (the charge from and to Sittard is approximately EUR 35). The airports of Amsterdam, Brussels (Zaventem and Charleroi), Cologne-Bonn, Dsseldorf, Eindhoven and Lige are also relatively close at hand. The Maastricht railway station has excellent train links to the rest of the Netherlands. The bus station right next to the railway station offers many connections to several parts of the city and to other towns and villages in the area. There is also a taxi stand at the railway station.
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B5. ECTS information

A common language for academic recognition The European Community promotes study abroad as a means of improving the quality of academic cooperation bringing benefits to students and higher education institutions. Studying abroad can be a particularly valuable experience. It is not only the best way to learn about other countries, ideas, languages and cultures; increasingly, it is an important part of professional and academic career development. Students envisaging a study abroad will be looking for: study programmes which are relevant to their final degree, full academic recognition which ensures that they will not lose time in completing their degree by studying abroad. To help students make the most from their study abroad, the European Commission has developed a European Credit Transfer System, which provides a way of measuring and comparing learning achievements, and transferring them from one institution to another. ECTS helps higher education institutions to enhance their cooperation with other institutions by: improving access to information on foreign curricula, providing common procedures for academic recognition. ECTS can also be used within one institution or between institutions within one country. Also consult http://ec.europa.eu
What does ECTS offer to the student? ECTS guarantees academic recognition of studies abroad. ECTS enables access to regular courses alongside local students, with the benefit of full participation in the academic life of the host institution. This characteristic of ECTS distinguishes it from many other student mobility programmes. ECTS enables further studies abroad. A student may prefer not to go back to the home institution after the study period abroad, but rather to stay at the host institution -- possibly to gain a degree - or to move to a third institution. The institutions themselves decide whether or not this is acceptable and what conditions the student must fulfil in order to get a diploma or transfer registration.
What does ECTS offer to institutions of higher education? ECTS creates curriculum transparency by providing detailed information on the curricula and their relevance towards a degree. ECTS helps academics to make academic recognition decisions thanks to prior agreement on the content of study programmes abroad between students and their home and host institutions. The use of ECTS can also be a catalyst for reflection on course curriculum structures, student workload and learning outcomes. With ECTS, higher education institutions preserve their autonomy and responsibility for all decisions concerning students' achievements, without amending existing course structures and assessment methods: all courses and assessments are those which are normally taken by regular students at the host institution.
What are ECTS credits? ECTS credits are a value allocated to course units to describe the student workload required to complete them. They reflect the quantity of work each course requires in relation to the total quantity of work required to complete a full year of academic study at the institution, that is, lectures, practical work, seminars, private work -- in the laboratory, library or at home -- and examinations or other assessment activities.
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In ECTS, 60 credits represent one year of study (in terms of workload); normally 30 credits are given for six months (a semester) and 20 credits for a term (a trimester). ECTS credits are also allocated to practical placements and to thesis preparation when these activities are part of the regular programme of study at both the home and host institutions. ECTS credits are allocated to courses and are awarded to students who successfully complete those courses by passing the examinations or other assessments. What is the ECTS grading scale? Examination and assessment results are usually expressed in grades. There are many different grading systems in Europe. To help institutions translate the grades awarded by host institutions to ECTS students, the ECTS grading scale has been developed. This provides additional information on the student's performance to that provided by the institution's grade, but does not replace the local grade. Higher education institutions make their own decisions on how to apply the ECTS grading scale to their own system.
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B6. Names and telephone numbers

This chapter contains the names and addresses of persons and institutions you may encounter during your stay in Maastricht. The following persons can be reached by telephone and/or e-mail. For telephone calls, please contact st the reception (phone +31 - (0)43 3466666 / from September 1 +31 - (0)43 346 6666) and ask them to put you through to the person concerned. J. Mastenbroek (Jos), Dean of the Maastricht School of International Communication, e-mail: j.mastenbroek@hszuyd.nl P. Schoenmakers (Patrick), Co-ordinator International Affairs, e-mail: p.schoenmakers@hszuyd.nl A. Cremers-Knubben (Angelique), International Office, e-mail: a.cremers@hszuyd.nl A. Luijten (Audrey), International Office, e-mail: a.m.j.h.luiten@hszuyd.nl L. Besselink (Liesbeth), International Office: l.besselink@hszuyd.nl B. Kamphuis (Bert), Director International Affairs, Central International Office, e-mail: b.kamphuis@hszuyd.nl Administration Office, e-mail: BOIBMS@hszuyd.nl Student administration, e-mail: csamaastricht@hszuyd.nl M. Cauberg (Marja), Co-ordinator International Business, e-mail: m.cauberg@hszuyd.nl R. Sterk (Robin), Co-ordinator European Studies, e-mail: r.e.sterk@hszuyd.nl J. Wesselius (Janneke), Co-ordinator Oriental Languages and Communication, e-mail: j.wesselius@hszuyd.nl M. Thelen (Marcel), Co-ordinator Translation and Interpreting, e-mail: m.m.g.j.thelen@hszuyd.nl G. Boven (Gerda), Co-ordinator Translation and Interpreting, e-mail: g.m.boven@hszuyd.nl R. Braeken (Rob), Co-ordinator IBMS, e-mail: r.braeken@hszuyd.nl
You should contact our International Offce for all inquiries regarding your study, exams and accommodation. If necessary, they will then refer you to one of the above-mentioned persons. The full (mailing) address is:
Zuyd University Brusselseweg 150 P.O. Box 634 6200 AP Maastricht The Netherlands Phone: +31 - (0)43 346 6666 Fax: +31 - (0)43 346 6648
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South Limburg
Emergencies In case of emergencies (accidents, fire etc.) you should always dial 112. Police station Prins Bisschopssingel 53, 6212 AB Maastricht, phone 0900-8844. Open Monday-Friday from 9 a.m. to 5 p.m. For reports on crime, accidents etc. dial the central reporting station (0900-8844, 24 hours per day). In case of emergencies call 112. Health There is an Academic Hospital in Maastricht: the AZM. The academic hospital is situated in the district of Randwyck. There is a close co-operation with the University of Maastricht, particularly the faculty of Medicine and the faculty of Health Science. After consulting your general practitioner you may be referred to a specialist at the AZM. These specialists can offer a more specific treatment than your GP. Medical treatment is given on a policlinic basis or by means of hospital treatment for one or more days. This all depends on the duration and intensity of the treatment. The telephone number for general information is: 043-3876543. The AZM has a casualty ward in case of emergencies. They either treat you there or refer you to the specialist in attendance. A GP post is also situated in the casualty ward. From Monday to Thursday, from 6 p.m. until 8 a.m. and from Friday 6 p.m. until Monday morning 8 a.m., this is the place to turn to in case of emergencies. Phone: 043-3877777. In January 2000, a General Practitioners post was established in the casualty ward. From Monday to Thursday from 6 p.m. until 8 a.m. and from Friday 6 p.m. until Monday morning 8 a.m., this is where you can go in case of an urgent need for medical treatment. Outside these hours, GPs have office hours in their own practices during which they can be consulted. Telephone: 043-3877777. City Hall Randwycksingel 22, 6229 EE Maastricht, phone 043-3504000 (Gemeenteloket). Open Monday Wednesday from 8.30 a.m. to 4 p.m., Thursday from 8.30 a.m. to 7 p.m. and Friday from 8.30 a.m. to 2 p.m.
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B7. STUDENT ORGANISATIONS

Erasmus Student Network The Erasmus Student Network is an organisation that takes care of the primary care and social integration of the 1,200 exchange students that study at Maastricht University and Zuyd University each year. In the first place there is the primary care of exchange students. ESN offers incoming exchange students an arrival service and shows them around in Maastricht and in their future faculty. Every exchange student gets a mentor who shows him/her around and who keeps in touch with the exchange student during his/her stay in Maastricht. A mentor is responsible for groups of ten people and has dinner with them in the Twee Heeren, the home pub of ESN. If the students have problems or questions, they can go to their mentor or to the ESN office at the Oude Tweebergenpoort 2. Besides that, the Erasmus Student Network offers the exchange students possibilities to integrate. This happens in a lot of ways. ESN organises an introduction week twice a year, which is filled with all kinds of activities, ranging from a tour through the underground fortifications of Maastricht to a cantus, a traditional Dutch beer-singing party. At the beginning of September, ESN also organises an introduction camp. In addition, ESN has an international drink every Tuesday at the Twee Heeren and organises parties and other activities throughout the year. ESN informs the exchange students about topics that are important to them in several ways. There is an ESN website and ESN publishes a newspaper, the Babble. The Babble is published 5 times a year. ESN also has office hours every day from 3 to 5 p.m. at the ESN office, Oude Tweebergenpoort 2 (next to America Today). ESN Maastricht P.O. Box 616 6200 MD MAASTRICHT Phone 043-3883089 (office)/ 06-55906590 / 06-55906591 (cell phone numbers) E-mail: Esn@esn-maastricht.nl Internet: www.esn-maastricht.nl AEGEE AEGEE stands for Association des Etats Gnraux des Etudiants de l'Europe European Students Forum. Its name is derived from one of the birthplaces of democracy, the Aegean Sea, and the first parliament at the dawn of the French Revolution, Les Etats Gnraux. AEGEE is one of Europe's largest interdisciplinary student associations, which promotes a unified Europe, crossborder co-operation, communication, integration among students and strives to create an open and tolerant society of tomorrow. AEGEE is a voluntary, non-profit organisation that operates without being linked to any political party. It is represented in 271 university cities, in 40 countries all around Europe and has about 17,000 members. What makes AEGEE truly European is that it does not use national level but solely relies on local groups (called antennae) in university cities all over Europe. The structure, itself, does not allow a creation of physical and tries to erase the existence of mental borders between students coming from all parts of Europe. In the end, the activities of all antennae are co-ordinated by the European Board (Comit Directeur). In order to contribute and give support in the area of Higher Education, East-West relations, Culture, International Politics and Public Relations, the supporting working groups have been created. Larger scale conferences are regularly organised and they cover various topics as: Peace and Stability", "Borderless Europe", "Managing the new Eastern Border" and many other. AEGEE enjoys support from the European Commission, has consultative status at the Council of Europe and UN. AEGEE is also a member of the European Youth Forum and has co-operated with UNESCO on international projects. Last but not least, AEGEE is made of incredibly motivated young people, who work for what they believe, getting in return personal satisfaction and hope that they have slightly influenced the course of things they have touched. In short, the European-minded student finds an almost perfect environment at AEGEE to learn and act as a European.
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Phone 043-3883465 E-mail: Aegee@studver.unimaas.nl Open daily from 11.30 a.m. to 1.30 p.m. Internet: www.studver.unimaas.nl/aegee www.aegee-maastricht.org AIESEC The "Association Internationale des Etudiants en Sciences Economiques et Commerciales" was established in 1948 by students from seven Western European countries. Meanwhile it has become the worlds largest student organisation with branches in 87 countries, covering more than 900 universities. AIESEC reaches more than 70,000 students. AIESECs goals include a contribution to the development of countries and its citizens, by means of international understanding and cooperation. AIESEC organizes work placements and exchange programmes, an orientation project, personal skills training, a career week and so forth. AIESEC Maastricht Abtstraat 4, room 2002/2004 P.O. Box 616 6200 MD MAASTRICHT Phone 043-3883863/ 3883609 E-mail: Aiesec@studver.unimaas.nl Open daily from 10 to 12 a.m. and from 1 to 4 p.m. Alliance The international students association Alliance Maastricht was established in 1999 and is the youngest association in Maastricht. It focuses on the integration of national and international students in the Dutch student life. Committees organise training events, debates, workshops, excursions etc. Alliance also organises parties that are accessible to everyone. Alliance Maastricht Oude Tweebergenpoort 2 Maastricht Phone 043-3883146
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B8. THE CITY OF MAASTRICHT
History The history of Maastricht goes back to about 50 B.C., when the Romans built a settlement by the main road, near a fortress in the river. The city's name is derived from the Latin '"Mosae Trajectum", the site where the Meuse could be crossed. This settlement grew to become a walled castellum, which was abandoned towards the end of the fourth century A.D. From c. 380 to 722 A.D. Maastricht was a bishop's see. Saint Servatius, who died in 384, was the first and Saint Hubert the last bishop. The latter transferred the bishop's see to Lige whilst retaining his prerogatives in the town. As from 1202 Maastricht was ruled jointly by the Duke of Brabant and the Prince-Bishop of Liege. The rights and privileges of both temporal and ecclesiastical lords were laid down in the so-called "Aide Caerte" (1284), and this situation continued until 1795. Maastricht had its first outer walls built in 1229. Before long the town was felt to be too small, and at the beginning of the 14th century construction work on a new series of walls was commenced. Maastricht had to withstand many sieges; because of the Meuse crossing it was an important town strategically, and Dutch, Spanish and French armies besieged Maastricht frequently. During 1795 the occupying French forces took drastic measures, making Maastricht the capital of a French province, the Department of the Lower Meuse. After Napoleon's defeat at Waterloo, Belgium and the Netherlands became a united kingdom under King William 1. After battling for nine years (1830-1839), the two countries went their own separate ways; thanks partly to the intervention of General Dibbets, Maastricht remained a Dutch city. In 1867 Maastricht lost its role as a fortress; the city started on a new period of expansion. Maastricht now Maastricht nowadays has about 120,000 inhabitants and an area of 5896 ha. The city lies on the rivers Meuse and Jeker, at the foot of Mount St. Peter. The major economic activities are commerce, services and industry (e.g. pottery, glass, paper and cement). Educational facilities include the University of Maastricht, Zuyd University and several other institutions. The centre of the city is especially attractive, due to its wealth of historic buildings; some 1450 monuments are protected by law. Care is taken that both new and renovated buildings maintain the typical atmosphere of their surroundings. Because of its heritage value, the whole of the Maastricht city centre has been declared a protected area. We therefore thoroughly recommend a city walk.
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On the southern side of the city (Randwyck) a new economic centre has been built, with exhibition halls, a conference centre, the provincial government building, an academic hospital and office facilities. A new central district is located on the river Meuse: the Cramique site. Until a short time ago, the site was home to the potteries of the Societ Cramique, from which the project has taken its name. Cramique is a unique combination of apartments, offices, shop, parks and the famous Bonnefantenmuseum. A number of European institutes have already been set up in the city, e.g. the European Institute of Public Administration and the European Centre for Work and Society. Countless people visit the city to shop around in the various shopping centres or to taste of the convivial Burgundian atmosphere. Access is excellent, whether you are travelling by car, rail, bus or air. Maastricht-Aachen Airport is a modern terminal, with flight departures several times a day to places like Amsterdam and London. In addition, the airport fulfils an important role in the tourist (charter) and freight sectors. Since 1991 Maastricht has been well known throughout the world as the city whose name will always be closely linked to the unification of Europe. The half-yearly summit conference of the European Council, which was held in this city on 9 and 10 December 1991 under the chairmanship of the Netherlands, resulted in the "Treaty of Maastricht". This laid the foundation for the political, economic and monetary integration of Europe.
For more information consult: www.student-en-stad.nl www.vvvzuidlimburg.nl www.maastricht.nl General Maastricht freshmens introduction Maastricht University and Zuyd University encourage foreign students to take part in their study programmes and they therefore have a good reputation internationally. For this reason a rising number of foreign students come to Maastricht every year to start their studies. The INKOM is the ideal possibility for freshmen in Maastricht to get to know every aspect of the Maastricht student life. Student life consists of several fraternities, sport and study associations. In a group of 10 fellow students, the freshmen will be guided by two mentors, who will show their groups all possibilities in Maastricht. This ranges from serious studying to the best well-known student pubs and the Maastricht nightlife. The introduction is an opportunity that should not be missed. More information on the introduction is available at: www.inkom.unimaas.nl.
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B9. Other practical information

A note on the Dutch language In most sectors of Dutch society you can get along well speaking only English; but in other sectors you will need to speak at least some Dutch. In any case, you will understand Dutch culture better if you understand the language. The best way to learn the language is by taking Dutch lessons in your own country and then spending a vacation in the Netherlands before your internship or period of study begins. The Dutch embassy in your country should be able to tell you where you can get lessons. If you follow these up with advanced lessons alongside your study or work in the Netherlands, you should be able to express yourself fairly quickly. However, you will notice that the Province of Limburg has its own dialect, which does not sound like Dutch at all! Transportation The Netherlands has a near-perfect public transport system. Trains generally run on time, with frequent connections to a wide number of destinations. For bus travel, you are advised to purchase a bus-card (Strippenkaart) in advance at the General Post Office or at the railway station. Tickets purchased on the buses will be more expensive. The Strippenkaart is valid on all buses, the underground and trams nationwide. A Strippenkaart with 15 strips cost 7.30 and a 45 strip card costs 21.60 in 2009 (prices are subject to change). Bus and tram fares are based on a zone-system, which works as follows: First you check or ask the driver how many zones it will take to reach your destination. Then you make sure that the corresponding number of zones plus one extra strip is stamped on your card, either by the driver or in a machine. For example, if you travel in one zone, you should have two strips stamped. For two zones you should stamp three strips etc. Your ticket is only valid after it has been stamped. This can be done by the driver or the conductor. In trams without a conductor, you should stamp your ticket yourself in one of the yellow stamp machines. Fold the Strippenkaart at the correct number of strips and insert it into the machine. You must calculate the number of zones you will be travelling in/through yourself. When having the Strippenkaart stamped, only the last strip of the number of strips required must be stamped. The strip or strips before should remain unstamped. It is compulsory to carry a valid ticket throughout the journey. For frequent bus travel you can also buy a cheaper weekly or monthly bus card.
Strippenkaarten
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To save money, most of the international students in the Netherlands ride bicycles. As a newcomer you may need some time to learn how to cycle safely in busy traffic. Second-hand bicycles are widely available. If you buy one and sell it again when you leave, you will have had very cheap transportation. Dont forget to buy a decent lock, as bikes are frequently "borrowed" by others. You cannot simply drive your car to the Netherlands and expect to use it here. If you are from a European Union member state, you may use your national driving license in the Netherlands. If you are here for longer than three months, however, your own license is only valid if you are officially registered with the authorities. After 12 months you will need a Dutch license. Check in advance whether or not you will need an international driving license. You might need it to drive through the countries that lie between your country and the Netherlands. Make sure that your car insurance provides full coverage for all costs that you might incur in the Netherlands (these can be very high). Parking places can be hard to find, and car parks are often quite expensive. There is a carpark available at school. Charge is 1,15 Euro per day. Electricity Electrical appliances require 220-230V AC and a special plug. Adaptors and converters can be purchased before departure, but take into account that, in spite of these, 110V equipment may not last very long. Further information For any further information on the LLP/Erasmus and Magellan Exchange programmes, and living and studying in Maastricht, you can contact Drs. Patrick Schoenmakers, Co-ordinator of International Affairs at the Maastricht School of International Communication (p.schoenmakers@hszuyd.nl) and/or the co-ordinator of international programmes at your home institution.
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APPENDIX C LLP/ERASMUS DATA SHEET
Zuyd University University of Applied Sciences P.O. Box 550 6400 AN HEERLEN THE NETHERLANDS Website: www.hszuyd.nl Erasmus code: NL HEERLEN 14
Institutional co-ordinator LLP\Erasmus: Clment Mantz International Office (room CE.B.04) P.O. Box 634 Brusselseweg 150 6200 AP Maastricht Phone: +31 (0)43-3466488 Fax: +31 (0)43-3466648 E-mail: c.c.j.mantz@hszuyd.nl
Departmental co-ordinator LLP\Erasmus: Drs. Patrick M. Schoenmakers Brusselseweg 150 P.O. Box 634 6200 AP MAASTRCIHT The Netherlands Phone: +31 - (0)43 346 6462 Fax: +31 - (0)43 346 6648 E-mail: p.schoenmakers@hszuyd.nl www.hszuyd.nl www.hszuyd.nl/ibsmaastricht
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Maastricht School of International Communication

INTERNATIONAL EXCHANGE PROGRAMMES IN BUSINESS, POLITICS AND COMMUNICATION Maastricht

Zuyd University International Office

Maastricht, May 2009

Jos Mastenbroek Dean Zuyd University Maastricht School of International Communication

Zuyd University International Office

Tamara Nkhata Central International Office E-mail: t.e.nkhata@hszuyd.nl

+31 (0)43 346 6450 +31 (0)43 346 6448

Zuyd University International Office

Maastricht, Brusselseweg campus

Zuyd University International Office

2. MAASTRICHT SCHOOL OF INTERNATIONAL COMMUNICATION

Cafetaria at the Maastricht School of International Communication

Zuyd University International Office

3. INTERNATIONAL STUDY PROGRAMMES

IBMS graduation ceremony Zuyd University International Office

Zuyd University International Office

Zuyd University International Office

Zuyd University International Office

Zuyd University International Office

Award-winning team, Europe Calling Project

Dutch and Asian students

Zuyd University International Office

5. IMMIGRATION PROCEDURES AND INSURANCE

Zuyd University International Office

6. MODULES TAUGHT IN ENGLISH

Zuyd University International Office

PROGRAMME FIRST YEAR (New Curriculum, concept 0,6)

ECTS 3,5 3,5 4

PROGRAMME SECOND YEAR (Former IBMS Curiculum)

Zuyd University International Office

PROGRAMME FOURTH YEAR (Former IBMS Curriculum)

Weight 100% 100% 100% 100% 100% 100%

Weight 100% 100% 100% 100% 100% 100%

Weight 100% 100% 100% 100% 100% 100%

Weight 10 100% 5 100% 15

Zuyd University International Office

Zuyd University International Office

Brief module descriptions:

Zuyd University International Office

Project Management Skills in Practice (VIP)

Zuyd University International Office

American Studies: Exploring American Culture

Contemporary Political Issues

Zuyd University International Office

Minorities and Dominant Cultures

Project Europe Calling

European Regional Policy

Zuyd University International Office

European Economic Governance (BB8)

Foreign Languages (English, French, German and Spanish)

Dutch Life and Institutions

Personal Professional Development (P2D)

Zuyd University International Office

ICT Excel/ Access

Selected topics on China and Japan

7. CLASSES AND EXAMINATIONS

Zuyd University International Office

% of successful students normally achieving the grade 10

Zuyd University International Office

Zuyd University International Office

8. BOOKS AND HANDOUTS

Graduation ceremony IBMS