Workers Participation in Management

A Project Report On

Workers Participation in Management

At
Ambad, Nashik.

Submitted To

University Of Pune
In partial fulfillment of degree of

Master In Business Administration

By Heena Narendra Adwani MBA-II(HR) 2011-12 G.H.Raisoni institute of management & information technology

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Workers Participation in Management

ACKNOWLEDGEMENT
, I take this opportunity to express deep sense of gratitude to Mrs Preeti Agrawal Director of G.H.Raisoni institute of management & information technology for his wise counsel inspiration to undertake this project study. I am debted to my project guide Mrs Soniya Verma mam for his valuable guidance & support for the completion of this project work. I wish to express my gratitude to Mr. Patil, Sr. Human Resource Manager GSK Nashik for providing me an opportunity to carry out my summer project in this esteemed organization. My presentation would not have been complete without value added inputs from Mr. A K. Lal. My special thanks to the team of employees from various department, Mr.N.S Joshi, Mr. S.D Deshpande for being cooperative from beginning to end to complete my project. And last but not least I express my deep sense of gratitude to my college for giving me this precious opportunity of project work-study.

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Workers Participation in Management

DECLARATION
This is to declare that I, Heena Narendra Adwani, student of Management of Business Administration (20011-2012), G.H.Raisoni institute of management & information technology have given original data and information to the best of my knowledge in the project report title Workers Participation in Management under the guidance of Prof. G.M.Ahire and that, no part of this information has been used for any other assignment but for the partial fulfillment of the requirement towards the completion of the said course. I have prepared this report independently and I have gathered all the relevant information personally. I have prepared this project for M.B.A. for the year 2011-2012. I also agree in principal not to share the vital information with any other person outside the organization and will not submit the project report to any other university.

Heena Narend Adwani

MBA (HR)

Place: Nashik Date: / /

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Workers Participation in Management

INDEX Ch.no. Chapter Name 1. Introduction

1.1 Object of the project 1.2 Selection of the topic for study 1.3 Objectives of the study 1.4 Research methodology 1.5 Scope of the study 1.6 Limitation of the study 1.7 Rational of the study

Page no.
4 5 6 7 9 10 11

2.

Profile of the organization

2.1 Background and history of the organization 2.2 Organizational flow chart 2.3 Products / services offered by the organization 2.4 Interdepartmental relationship 12 19 20 21

3.

Analysis and Interpretation of Information / Data

3.1 Topic under study Definition, Need and utility 3.2 Presentation of data 3.3 Analysis and Interpretation of Data 22 30 40 56 58 59

4. 5. 6.

Conclusion Recommendation and Suggestions Appendices

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Workers Participation in Management

Introduction

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Workers Participation in Management

1.1 OBJECT OF THE PROJECT

The management education supplements various needs of an organization where in an individual has to serve & fulfill various requirements in order to achieve the objectives & goals set up by the management. The project work is one of the subjects of management courses. It is a vocational training for a student that immensely helps to get him acquainted with the actual working of an organization & in particular the functions of Personnel & Administrative or Human Resource Department of an organization. It also facilitates him to have an observational experience for gaining indepth knowledge of various functions undertaking by the management of an organization. It includes number of activities to be performed by the students like selection of the topic, collection of relevant data, and presentation of the data in a systematic manner & to find out some logical conclusions.

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Workers Participation in Management

1.2 SELECTION OF TOPIC FOR STUDY

The Selection of the topic caters as per the norms laid down by the University of the Pune. Besides this, it should be considerable to the student & hence his or her knowledge & exposures. As well as the need of the company where the Project is carried out is also of great importance; it was company, which suggests their requirements based on that a plan of action was formulated. Workers Participation in Management is not a new concept it is used as an effective tool to maintain smooth & harmonious Industrial Relation in an organization. Over the last several years, a combination of powerful social, culture, political, economic & industrial pressures have created a worldwide demand for greater participation. Workers Participation in Management is only one of the manifestations of this global trend. Workers Participation is, thus an essential step in the direction of democracy. Today it is no longer a question of whether but of how. Still India is a developing country participate management concept is no doubt ideal. So, the selected topic for the project work is having its own importance with a view to achieve industrial democracy within the organization

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Workers Participation in Management

1.3 OBJECTIVES OF THE STUDY

Objectives of the project can be discussed as follows: Nasik. GSK. To analyze the functioning of various committees such as Plant level, Shop Level, etc as an To study the role of non- statutory committees as a vehicle for Workers To review the role effectiveness of these committees To review the steps taken to obtain effective workers participation & with what To study that how far workers participation is useful to achieve &harmonize degree of success. Worker- Management. Participation. effective tool of participation for workers. To study both the Statutory & Non- statutory schemes adopted & their implementation in To study the existing scheme for Workers Participation in Management adopted in GSK

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Workers Participation in Management

1.4 RESEARCH METHODOLOGY

Methodology means the actual set of methods, which are used for the collection of relevant data for the project work-study. The study necessitated both the primary & secondary data collection methods. The questionnaires are designed & interviews of workers were conducted in order to collect primary data, & some deskwork was carried out to collect secondary data. The methodology followed for data collection consisted of following sources: A] Collection of Primary Data: The primary data was collected through following sources: Designing the Questionnaire: -A 15-itemed questionnaire was prepared to find out the Discussions: -Discussions was also held with about 50 workers working in their opinion & opinion of the workers on the Workers Participation in Management of the organization. various provision of Workers Participation in Management & also to seek suggestions in improving the system. B] Collection of Secondary Data: This involved going through the files related with the topics & certain books written by recommended authors.

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Workers Participation in Management

Hypothesis
A hypothesis is tentative assumption drawn from knowledge and theory which is used as a guide in the investigation of other facts and theories that are yet unknown. A hypothesis states what we are looking for. A hypothesis looks forward. It is proposition which can be put to a test to determine its validity. It may prove to be correct or incorrect. Following are the hypothesis considered during the project work: 1) The concept of Workers Participation in Management is effectively implemented in GSK. 2) There is a strong support from top management during conducting such activities in an organization. 3) Workers participation in Management maintains a strong Industrial Relations between the management, employees and the Trade Unions. 4) WPM satisfies the social and esteem needs.

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Workers Participation in Management

1.5 SCOPE OF THE STUDY

The Workers Participation in Management is Emerging one of the strong tool in the development of healthy in quarrel Relations within the factory. Since the objective of WPM is to enhance the productivity, development of career and to create Owens about the organization. There is a wide scope of study for WPM. The entire research work spanned over a number of departments. This was done to have homogeneous representation of employees view from all the quarters of the organization. Beside the Human Resource Department & Industrial Relation Department covered during the study. Apart from these departments employees inside the plant were also covered.

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Workers Participation in Management

1.6 LIMITATIONS OF STUDY

1. As GSK is a large-scale undertaking, the HR Department itself has its wide range of

operations in Nasik Division & consisted of separate departments for each & every activity. Under this project study I wish to learn the operations of each section but it is impossible due to the limitation of timing for the project work. 2. 3. Besides the above the sample selected to fill up the questionnaire is one of the limitation of The workers representatives are not ready to provide the information on the topic & the this project. management representatives are mostly from the higher authority so, they are busy in their own work so they bided to provide the information. 4. Many a times, to maintain the secrecy about the information keeps the member away from disclosing the information.

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Workers Participation in Management

1.7 RATIONALE OF THE STUDY

As the part of Industrial Relations workers participation in management is a very vast topic to be studied & it is also important from the view point of management as well as workers in any organization. Besides every organization wants to create & maintain good set of workersmanagement relationship. If we the topic from future point view its worth studying the topic, as being part & parcel of MBA course one will get a job of Personnel or HR officer & the responsibility to maintain & harmonize good labor- management relationship within the industry where we will get a job. So, the topic is useful in future also. The main utility of the topic or study is to establish & maintain the relations with the workers in an organization hence; the topic has its own importance in any organization.

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Workers Participation in Management

Profile of the organisation

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Workers Participation in Management

2.1 BACKGROUND AND HISTORY OF ORGANISATION

Name of the organization Year of establishment Type of product Telephone Number Fax Name of the project guide Area of the factory Total number of workers GlaxoSmithKline Ltd, Nashik. 1983 Food products 0253-2300346/ 2300404 0253-2381274 Mr. Amol 23 acres 250

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Workers Participation in Management

HISTORY (RJ Foods)

Parle Products has been India's largest manufacturer of biscuits and confectionery for almost 80 years. Makers of the world's largest selling biscuit, Parle-G, and a host of other very popular brands, the Parle name symbolizes quality, nutrition and great taste. With a reach spanning even to the remotest villages of India, the company has definitely come a very long way since its inception. Many of the Parle products - biscuits or confectioneries, are market leaders in their category and have won acclaim at the Monde Selection, since 1971. With a 40% share of the total biscuit market and a 15% share of the total confectionary market in India, Parle has grown to become a multi-million dollar company. While to the consumers it's a beacon of faith and trust, competitors look upon Parle as an example of marketing brilliance.

AvailableAnywhere Today, the great strength of Parle Products is the extremely widespread distribution network. Even at the remotest places, you can buy Parle biscuits and sweets from the local grocer. It has taken years to create this extensive network. Parles sales force started with one salesman in Bombay and some agents in few other cities. Gradually, Parle Products expanded. Soon sweets and biscuits were being sent by rail to Calcutta, Delhi, Karachi, Madras and other major cities. As production increased, distribution was amplified. Full time salesmen were appointed in different areas. Currently, Parle Products has over 33, 00,000 distribution outlets.

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Workers Participation in Management

Company Profile

RJ FOOD PRODUCTS was incepted in the year 1983 and since then the company is on the path of success. The Proprietor of the company Mr. Lalit Chandra Barshilia, has made the company to grow tremendously and attain heights in its business. The company is located in Jalgaon MIDC from where it strives to completely satisfy the customers by providing the delicious bakery and Confectionery Items produced in completely hygienic conditions at reasonable Team We have with us a well experienced team that dedicatedly put in its efforts for maximizing the customer satisfaction. We are efficient in meeting bulky orders within the stipulated time frame because Infrastructure We possess state of the art infrastructure that is well equipped with latest technology machinery. Possession of the latest existing technology in bakery industry such as Biscuit Cutting Machines & Giant Planetary Mixtures, etc, has made us to increase our production capacity and meet the requirements of the clients as per their specifications. The well-set infrastructure boasts of a Production Our Capacity of 8 quintals daily. Strengths of the hard work of our team members. cost, At present company is CMU of parle G.

Our strengths have made us to emerge as one of the reliable Manufacturers and Suppliers in offering delicious Bakery products Confectionery Product. Our strengths are as mentioned below Well equipped infrastructure Easy availability of products at reasonable prices

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Workers Participation in Management

Highly efficient team Trust of clients Transparency in dealings

FORMULATION PLANT
Biscuit Cutting Machine Biscuit Cutting Room (Manual)

Storage Facility

Confectionery Production Room

Packing Room

Biscuit Production Room 1

Biscuit Production Room 2

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Workers Participation in Management

Situated in the Ambad Industrial Area this plant is erected on an area of 23 acres equal amount of land is available for further expansion of the plant. Location advantage of Nashik is that it is only 180 KM from financial capital of India that is Mumbai. Nashik is situated 600 meters above sea land. Nashik is one of the fastest growing cities in India. It has good infrastructure and enjoys facilities like power, water, transportation and telecommunication facilities. In this plant more than 50 products are manufactured. There are different sections like tablets, liquids, ointments, aerosol, dry inject able powders and liquid ampoules which produce different types of products. Nashik factory is built to international standards manufacturing facility of each dosage form is constricted as a separate module adopting the best prevailing practice in the world of technology. The factory is geared for production of large volumes of a wide variety of effective remedies. The key products include anti ulcerant, Zinetic tablets, third generation antibiotic, fortum Aerosol containing respiratory drug salbutamol and anti inflammatory, Beclometharone. Today the factory produces 140 billion packs per year as against 30 million parks 8 years ago. The factory now looks forward to fully utilize its production potential; the site exports its products to various countries.

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Workers Participation in Management

There are various efforts continuously carried out in the plant in order to reduce waste, increase productivity, cost saving measures controlling and minimizing the use of utilities so as to save power, water etc. There are in all 42 products in 75 packs manufactured at Nashik.

MISSION STATEMENT OF GSK

OUR GLOBAL QUEST IS TO IMPROVE THE QUALITY OF HUMAN LIFE BY ENABLING PEOPLE TO DO MORE, FEEL BETTER AND LIVE LONGER.

GOALS OF RJ FOODS

Improve product quality

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Workers Participation in Management

Increase manufacturing yield Reduce defects, scrap, waste, or give-away Achieve regulatory compliance Improve customer satisfaction

EHS POLICY OF RJ FOODS

RJ foods is CMU for manufacturing Parle G biscuits, It is committed to high standards of environment, safety and health management as an integral part of business activities, in line with corporate values and continuous improvement. protect the Taste & health of our fellow employees, contractors, visitors and theirs affected by our operations operate our business in an environmentally and socially responsible manner commit to continuous improvement of Environment, comply with legal requirements and global R J Foods Environment, Taste & Health standards Make environment, health, safety and loss prevention integral to all R J Foods business process, planning and decision making.

Establish business practices and environment, health, safety and loss prevention strategies that optimally utilized resources and prevent pollution to ensure the long term sustainability of GSK Pharmaceuticals Limited, India and the Global environment. Adopt a comprehensive approach to product stewardship, which includes key suppliers and contract manufacturers. Interact and cooperate actively with key stack holders in resolving issues and improving performance. Ensure that all employees work with due regard to their own safety and health and that of others. Their attitude to safety will be a factor in determining their career advancement. RJ Foods will use effective system, metrics and goals in the management of all are environment, Taste & health activities.

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Workers Participation in Management

2.2 ORGANISATION CHART

2.3 PRODUCTS
Some of the products of GSK are as follows:

Liquids
Vitamin preparation- Complex B Glaxo- Liquid Ostacalcium Syrup Cough Preparation- Piriton Expectorant Dilosyn Expectorant Sulpha Drug - Septran Suspension

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Workers Participation in Management Ointments Creams - Betnovate range of products e.g. Plain, C, N.M, GM

etc.
Ointments - Anovate, Betnovate-S Neosporin Highly Potent Drugs - Flutivate cream/ Ointment, T- Bact ointment

Tablets Beta Products Betnesol Tablets/ Betnesol Forte Tablets, (Corticosteroids) Betnelan Tablets
Anti UlcerantZinetac Tablets Aerosols Asthma Preparation- Ventorlin Inhaler Becoride range of Inhalers Dry Vials Third Generation Antibiotics Supacef Injection Fortum Injection Cefizox Injection

Liquid Injectibles Vitamins Macraberin Injection Vitneurin Injection

Anti- Ulcerant Corticosteroid Zinetac Injection Betnesol Injection

2.4 INTERDEPARTMENTAL RELATIONSHIP

There are many departments in GSK, Nasik and all these are departments work in coordination with each other, working together to achieve the end objective of the organization. All these are functioning as a team and each department has vital & individual role to play.

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Workers Participation in Management In GSK, Nasik The marketing department forecast the market demand and then demands are put forward to the production department and plan is prepared. Then MRP is carried out. Purchase departments function is to arrange the supply of materials, spare parts and semifinished goods required by the organization from right source, at right price, in right quantity, with desired quality and at right time. Then the purchased materials stored at store department in systematic way using codification and classification techniques. Then the materials requisitions are arranged in store department which in turns send to production department on regular basis.

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Workers Participation in Management

Analysis and Interpretation

3.1 TOPIC UNDER STUDY Meaning of workers participation

The concept of Industrial Relation has a wider meaning. The expression Industrial Relation by itself means relationship that emerges out of day- to- day working & association of

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Workers Participation in Management labor & management. Industrial Relation plays a crucial role in establishing & maintaining Industrial Democracy. Workers Participation in Management is yet another issue which has been taken up under the broad category of Indian Industrial Relation because this concept of Workers Participation emerged within the framework of tripartite system of labor management relations in India. Over the last several years, a combination of powerful social, cultural, political & industrial pressures have created a world- wide demand for greater participation. Workers participation in management is only one of the manifestations. Workers participation in management is one of the most significant models of resolving industrial conflicts & encouraging among workers a sense of belongingness in establishments where they work. It affords due recognition to the attitude of workers & enables them to contribute their best in all round. It has been given several meanings & it has varied facets in practice. In a perfect democracy workers participation in management has prime importance where the relationships between workers & management are more prominent. It is a process & first step towards the ultimate goal of democracy. The principle of participation seeks to meet the psychological needs of the workers, bring them closer to the management, and promote their interest in self education, gives them an insight into the technical conditions & the purpose of undertaking where they work & serve to bridge the gap between the management & the workers. So, workers participation in management can be said as a process of delegating authority & responsibility in the general area of managerial functions.

Definitions of Workers Participation in Management

The term workers participation means different things to different people, depending upon their objectives & expectation. 1] Comet & Owen: -

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Workers Participation in Management Workers Participation in Management should be encouraged for achieving social justice. It is concerned about the status of the workers in the factory organization & in order to prevent their exploitation.

2] Keith Devis: WPM is the mental and emotional involment of a person in a group situation which encourages him to contribute to group goals and share responsibilities in them. 3] Kenneth Walker:WPM is a resound in the phrase, bridging the past and future workers participation is supplied with ideas, institutions opinion and he also adds that there are two basic ideas in the concept of workers participation in management, that there two group of people in an undertaking (managers and workers) and there are two separate sets of functions to be performed (managerial and operative).

Characteristics & features of Workers Participation

The following are the characteristics of workers participation in management: -

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Workers Participation in Management Participation implies practices, which increases the scope for employees share of Concomitant

influence in decision-making at different tiers of the organization hierarchy with assumption of responsibility.

Participation has to be at different levels of management. Decision- making at different Participation presupposes willing acceptance of responsibilities by workers. Participation is conducted through the mechanism of the forum & practices,which provide association of workers representatives? The board goal of participation is to change fundamentally the organizational aspects of production & transfer the management function entirely to the workers so that the management becomes Auto- Management.

levels would assume different patterns in regard to policy formulation & execution.

Objectives of Workers Participation in Management

The main objectives of workers participation in management includes:

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Workers Participation in Management 1. To promote increased productivity for the advantage of the organization, Workers and society at large. 2. To provide a better understanding to employees about there role and place in the process of attainment of the organization goal. 3. To satisfy the workers social and esteem needs. 4. To strengthen labour management co-operation and thus maintaining Industrial peace and harmony. 5. To develop social education for effective solidarity among the working Community and for tapping latent human resources. 6. An ideological point of view to develop self-management in industry. 7. An instrument for improving the efficiency of the company and abolishing harmonies industrial relations. 8. To build the most dynamic human resource. 9. To build the nation through entrepreneurship and economic development.

Forums of Participation
Now, hereunder the well known participatory forums as follows: 1. Works Committee; - 29 -

Workers Participation in Management 2. Joint Management Councils; 3. Joint Councils; 4. Shop Council; 5. Unit council.

The Process of Workers Participation in Management

Information sharing

Consulting
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Workers Participation in Management

The process of WPM

Implementation of decision

Joint decision making

a) Information sharing:The building block of all the forms of workers participation in management is sharing of information. It is not only required at the level of participation informs but in vertical and upward

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Workers Participation in Management ways throughout the organization. It must be noted that access to information is the first step towards authority sharing in the decision of participation.

b) Consultation:After the acquisition of information, explanation could be sought or question could be raised. The exchange of ideas and discussions may lead to seeking or giving advice known as consultation. This stages of consultations another step towards participation.

c) Joint decision making:The third step related to joint decision making which is possible only when information is shared and adequate consultation opportunities are given . Company decisions are those forms of decision making whereby workers representatives make decisions jointly with the management. At this stage disagreements among members of participation form are resolved through persuasion and consensus process.

d) Self management:The next step after joint decision making is self management. At this stage workers representatives not only take decisions jointly with management representatives but they are also concerned with implementation of decisions. It is not confined participative forums only but is extended to the work place where workers may manage their work with individuals or group autonomy. This implies that right from planning to carry out the work, the workers have to take the initiative and assume complete responsibility for the results. It may be observed from the figure that, from the first step if sharing of information to the step of self management, the range of participation and work autonomy varies. While it goes on increasing at each successive stage, comprehensive concept of workers participation in management envisaged an arrangement in which the stage of self management is reached. WPM refers to institutional and formal arrangement of creating participative forum to associate workers representative with management.

The concept of WPM is further extended to participation in work. There can not be effective participation merely through formation of councils or committees involving limited number of workers representatives unless the shop floor workers are given participation in their - 32 -

Workers Participation in Management work itself. This is why the concept and approaches work design and self management has assumed significance in last one and half decades. WPM is sound policy even from the economic point of view. If management and workers representatives mutually agree to some form of sharing the grain of productivity of an enterprise, workers taken genuine interest in the proper functioning of the enterprise. Participation in management provides opportunity to workers representatives to give their suggestions about the ways to promote productivity, improve quality, reduce cost and bring about improvement in organizational/ departmental efficiency. Further although government has its own obligations to regulate industrial relation pattern through legislation and other progressive measures, In fact the success of WPM is solely dependent on its acceptability both by management and workers as matter of faith, promotion of mutual understanding and goodwill besides their participative abilities and skills.

3.2 DATA COLLECTION Workers Participation in Management in GSK

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Workers Participation in Management The concept of workers participation in management is not new to GSK, Nasik. It becomes evident from the fact that there are number of committees functioning towards this issue is fearless because the HRD philosophy prevailing in the company is to continually sharpen the capabilities of the individuals & groups to enable them to perform better in their present & future role, & also to bring about necessary attitudinal as well as cultural change in broader socioeconomic terms. In a changing industrial environment is challenged to find out new ways to stimulate greater productivity & employee job satisfaction for continued success. A participative style of management, in which employees at all levels are involved in decision making process, has been espoused by many researchers as a logical approach to sorting out problem & enhancing productivity. Association of workers with management of industrial enterprises is being increasing realized as an effective means of ensuring industrial peace & optimizing production & productivity. The concept of workers participation in management has become Government of Labor Policy. Since independence different committees like Works Committee, Joint Management, Shop Level Committee etc. have been in produced.

Objectives of Workers Participation in Management in GSK Nasik

As one of the measures to promote co- operation between labour & management at the undertaking level the scheme of workers participation serves three main purposes, Economic- to

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Workers Participation in Management ensure increased productivity, Psychological- to ensure the full recognition of the importance of human element in industry & given interest in the general interest of the undertaking & Social- to improve industrial relations & thereby to promote industrial peace & harmony. The economic purpose is mainly related to productivity aspect of industry. It is an accepted fact that without an increase in the productivity there can be no lasting economic progress & that such an increase in productivity can be satisfactory achieved without the fullest co- operation between labor & management. Some measures like shorter working hours, better working conditions, decent & attractive wages & adequate insurance scheme for the workers to give more than the minimum necessary to retain his job, which will naturally increase in productivity. The psychological purpose of participation is to secure full recognition of human element in the industry participation provides a man with a sense of importance, pride & accomplishment, freedom & work & a sense of self- expression, a feeling of belongings to the place of work & a sense of workmanship & creativity. The social purpose of participation is to use it as an instrument of varying potentialities to improve industrial relations and promote industrial peace. It is two fold; to reduce industrial strike and to create positive atmosphere in which industrial harmony and peace can be grow. Participation tries to remove or at least minimize the diverse and conflicting interest between the parties, by substituting in their place co- operation, homogeneity of objects and common interests The scheme of workers participation in management is aimed not merely at reducing Industrial conflicts but creating positive conditions foe increased industrial productivity. Achieving positive industrial peace can do this, and it is on it on the basis of genuine partnership between workers and management that the true and enduring peace in industry can be established.

Status of various committees functioning in GSK

Sr. no. Name of the committee 1.

Total no. of Mgmt & workers

Periodicity
2 Years

Departmental EHS committee As per the department

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Workers Participation in Management 2. 3. 4. Canteen committee Sports Club committee Operational Excellence team 2 Management & 4 Workers 3 Years 3 Management & 5 Workers 4 Years As per the project As per the project

Departmental EHS committee Purpose:

Departmental EHS committee are formed to provide a forum to highlight and discuss any

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Workers Participation in Management EHS issues arising out of day to day work of a department and to give an opportunity to shop floor staff to participate in the EHS program of site. Formulation of this committee also complies with a statutory requirement under the Factories Act,1948.

Composition:
Composition of the committee would be a combination of management and nonobservers and Resource Persons for this meeting. management

staff with equal participation as far as practicable EHS department staff would be invited as an

Terms of reference:
The following are the terms of reference for the site EHS committee. 1. To discuss EHS issues brought out by members and to finalize action with responsibility. 2. To decide on escalation of problems that could not be addressed at departmental level. 3. To discuss the issues related to the health of the employees. 4. To discuss investigation of accident / unusual incidents and measured to be taken to prevent the accidents. 5. To brief members about any salient environmental issues. 6. To discuss and plan any safety education activities. 7. To discuss the engineering and administrative controls that would be necessary to eliminate or to minimize the risk factors as and when identified.

Frequency of meeting:
Committee meeting is held once in every month. Efforts to be made to stick up to the schedule of meeting that is prepared in the beginning of the year by EHS department.

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Workers Participation in Management

Minutes:
Minutes of the meeting must be sent electronically or in hard copy format to all members within a weeks time. Minutes of the meeting shall be retained for a period of seven years.

Canteen committee
The factory wherein more than 250 workers are ordinarily employed & which is specified by the State Government by a notification in this behalf shall provide a canteen in or near factory.

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Workers Participation in Management

Purpose
The committee is responsible for the day- to- day smooth functioning of the canteen.

Composition
The committee consist of two representative from management and four members from the workers.

Terms of reference
The canteen managing committee shall be consulted from time to time as to: 1. Maintain the quality & quantity of foodstuffs to be served in the canteen. 2. Look after the arrangement of the menus. 3. Inspect times of meals in the canteen. 4. To inspection of food items vegetables, edible oil etc.

Frequency of meeting:
Committee meeting is held once in every month. Efforts are made to stick to the schedule of meeting.

Minutes:
Minutes of the meeting must be sent electronically or in hard copy format to all members within a weeks time.

Sports club committee Purpose

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Workers Participation in Management GSK Sports Club is one kind of welfare club, which is established to provide some recreational facilities to its workers. This is one of the welfare measures that are adopted by the management on its own to maintain the cordial relationship with the workers by providing them such type of facilities for recreation.

Composition
This Sports Club Committee is consisting of both the management as well as workers representatives & headed by Chairman. This committee also contains one Vice- Chairman, one General Secretary & one Treasurer respectively who are the management representatives in the committee, while there is one Joint Secretary who is workers representative act as a liaison between workers & management representatives. He coordinates with the activities of both the management & workers representatives. Besides there are five other members who are responsible for the activities related to the sport section given to them. These all are also from workers representatives. The management as well as workers representatives are elected through the nomination & abided to perform the activities of their field.

Terms of reference
The following are the terms of reference for the site EHS committee. 1. To arrange different sports and cultural activities. 2. To fix the day & date of these sports, arrangement of the space for the sports activities etc are performed by this club. 3. To motivate the workers to participate in various activities The various activities performed by the sports club committee are as follows: 1. Outdoor games like Cricket, Foot ball, etc. 2. Indoor games like Rangoli, Chess, etc. 3. Celebration of Sankrant, Desera, Ganpati festival, etc. 4. Some social programs like blood donation camps are also arranged. 5. It also arrange trip for the workers. 6. The Library is also maintained by the sport club.

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Workers Participation in Management

Frequency of meeting:
Committee meeting is held once in every month. Efforts are made to stick to the schedule of meeting.

Minutes:
Minutes of the meeting must be sent electronically or in hard copy format to all members within a weeks time.

Operational excellence committee Purpose

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Workers Participation in Management The purpose of Operational excellence team is to deal with the Lean manufacturing and six sigma.

Composition
The O.E Team consists of following members O.E Champion Master belt Experts Green belt holders Advocates

The O.E Champion, Master belt and Experts are the Management guides while Green Belt holders and advocates are non-management members. The number of management and non management members are decided according to the department and the project of the department. The LMLS training i.e. leading and managing lean sigma training is given to the members of the team. Green belt is given to the member who performs the best in the project. Also awards are given to the best project. Some of the Project that is awarded in 2007 is as follows: Centralization of documentation using central IT server Award- Rs.400 each. Development of mechanism for sticker labeling machine bottle separator Award- Rs.500 each Increase in output of Blister packing machine for 1 ml Belnesol and kapilin Inj. From, 4818 to 5400 packs(12% increase) Award- Rs.400 each. Change of Ostocalcium flap art work resulting in reduction of carton rejection. Award- Rs.500 each.

Frequency of meeting:

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Workers Participation in Management Committee meeting is held once in every month. Efforts are made to stick to the schedule of meeting.

Minutes:
Minutes of the meeting must be sent electronically or in hard copy format to all members within a weeks time.

3.3 Presentation of data in graphical format

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Workers Participation in Management

1. Are you aware of the various participative schemes going on in the company? Response No. of responses Percentage Fully aware 34 68% Partly aware 16 32% Not aware 0 0% Total 50 100%

No. of responses

0% 32% Fully aware Partly aware 68% Not aware

From the response received one can conclude that 68% workers are fully aware of the various participative schemes going on in the company while 32% of the workers are partly aware of the various participative schemes.

2.

Are you or were member of any committee formed for workers participation?

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Workers Participation in Management Response No. of responses Percentage Yes 50 100% No 0 0% Total 50 100%

No. of responses

0% Yes No 100%

From the response received it can be concluded that all the workers are or were the member of one or the other committee.

3. What is the tenure of your membership?

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Workers Participation in Management Response No. of responses Percentage 1 year 5 10% 2years 4 8% 3 years 14 28% More than 4 years 27 54% Total 50 100%

No. of responses

10%

8%

1 year 2 years 28% 3 years more than4 years

54%

From the response received it can be said that 10% workers have/had membership for 1 year, 8% for 2 years, 28% for 3 year while 54% have/had the membership for more than 4 years.

4. Whether the regular meetings of the said committee are conducted?

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Workers Participation in Management Response No. of responses Percentage Yes 39 78% No 3 6% Sometimes 8 16% Total 50 100%

No. of responses

16% 6% Yes No Sometimes 78%

From the response received 78% workers said that meetings of the committee are regularly conducted, 6% said that the they are not conducted regularly and 16% of them said the they are conducted sometimes only.

5. Are you satisfied with the time provided for the meeting?

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Workers Participation in Management

Response No. of responses Percentage

Yes ,always 32 64%

Sometime yes 12 24%

Never 6 12%

Total 50 100%

No. of responses

12% 24% 64% Yes, always Sometimes yes Never

From the response received 64% workers said that they are satisfied with time provided for the meeting, 24% sometimes satisfied while 12% not satisfied.

6. Do you attend these meetings regularly? - 48 -

Workers Participation in Management

Response No. of responses Percentage

Yes 41 82%

Sometimes only 9 18%

Never 0 0%

Total 50 100%

No. of responses

18%

0% Yes Sometimes only Never 82%

From the response received it can said that workers attend the meetings regularly while 18% attended the meetings sometimes only.

7. Do you think that the problem or matter related to the workers is resolved by the discussions held in the meeting? - 49 -

Workers Participation in Management

Response No. of responses Percentage

Always 24 48%

To some extend 15 30%

Sometime 10 20%

Never 1 2%

Total 50 100%

No. of responses

20%

2% 48%

Always To some extend Sometime Never

30%

From the response received it can be concluded that 48% workers said that problems related workers are always resolved in the committee meetings, 30% said that they resolved to some extend,20% workers said that only sometimes they resolved while 2% said that they are never resolved. .

8. Does the management appreciate your views and suggestions?

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Workers Participation in Management Response No. of responses Percentage Always 20 43% Sometimes 23 50% Never 3 7% Total 50 100%

No. of responses

7% 43% 50% Always Sometimes Never

From the response received it can be concluded that 43% workers said that the management always appreciated their views, 50% said that they sometimes appreciate while 7% said that the management never appreciate their views.

9. Do you think that functioning of the committees like shop level and Department level act as an effective tool of workers participation?

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Workers Participation in Management

Response No. of responses Percentage

Always 32 64%

To some extend 15 30%

Sometime 3 6%

Never 0 0%

Total 50 100%

No. of responses

6% 0% 30% 64%

Always To some extend Sometime Never

From the response received 64% workers are of the view that the committees like shop level and department level always acts as a effective tool, 30% are of the view to some extend they are effective 6% said that sometimes only they are effective.

10. Do you think that the steps taken to achieve the effective participation have achieved the satisfactory degree of success?

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Workers Participation in Management

Response No. of responses Percentage

Satisfactory 36 60%

Satisfactory to some extend 24 40%

Unsatisfactory 0 0%

Total 50 100%

No. of responses

0% 40% 60%

Satisfactory Satisfactory to some extend Unsatisfactory

From the response received 60% workers said that the steps taken to achieve the effective participation have achieved the satisfactory degree of success, 40% said that the it is satisfactory to some extend and none of them said that the steps taken are unsatisfactory.

11. Do you think that workers and management relationship can harmonize through effective participation?

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Workers Participation in Management Response No. of responses Percentage Yes ,always 30 60% occasionally 10 20% To some extend 9 18% Never 1 2% Total 50 100%

No. of responses

18%

2%

Yes,always Occassionally 60% To some extend Never

20%

From the response received 60% workers said that workers and management relationship can harmonize through effective participation, 20% said that occasionally the relationship can be harmonize, 18% said that to some extend it can be harmonize while 2% are of the opinion that WPM never harmonize the relationship between workers and management.

12. Do you think that due to workers participation in management there is self development of workers?

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Workers Participation in Management Response No. of responses Percentage Yes ,always 33 66% Sometimes 6 12% Cant say 2 4% Never 9 18% Total 50 100%

No. of responses

4% 12%

18% Yes, always Sometimes Can't say 66% Never

From the response received it can be concluded that 66% workers are of the opinion that due to WPM there is self development of the workers, 12% are of the opinion that only sometimes there is self development, 4% said that they cant say that whether there is self development of workers and 18% are of the opinion that there is no self development of workers.

13. Do you think that there are some defects in the present scheme of workers participation?

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Workers Participation in Management Response No. of responses Percentage Yes 20 40% No 22 44% Sometime 8 16% Total 50 100%

No. of responses

16% 40% Yes No Sometimes 44%

From the response received 40% workers said that there are some defects in the present scheme of workers participation, 44% said that there are no defects 16% said that sometimes there are defects in the participation scheme.

14. Do you think that the schemes of workers participation successfully implemented in GSK?

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Workers Participation in Management

Response No. of responses Percentage

Definitely, yes 33 66%

To some extend 14 28%

Not successful 1 2%

Cant say 2 4%

Total 50 100%

No. of responses

2% 4% 28% 66%

Definitily, yes To some extend Not successful Can't say

From the response received 66% workers said that the scheme of workers participation is definitely successfully implemented in GSK, 28% said it is successfully implemented to some extend, 2% said it not successfully implemented while 4% cant say about the success of the scheme.

15. Do you think Workers Participation in Management is required? Response Yes, always Sometime - 57 Never Total

Workers Participation in Management

No. of responses Percentage

44 88%

6 12%

0 0%

50 100%

No. of responses

12%

0% Yes, always Sometimes Never 88%

From the response received it can be seen that 88% workers are of the opinion that WPM is always required, 12% are of the opinion that it is sometimes required and non of the worker is of the opinion that WPM is not required.

16. Do you take part in day to day decision making? Response Yes No Total

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Workers Participation in Management No. of responses Percentage 30 60% 20 40% 50 100%

No. of responses

40% Yes 60% No

From the response received it can be seen that 60% workers in the committee take part in day to day decision making while 40% do not take part in day to day decision making.

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Workers Participation in Management

Conclusion

4 CONCLUSIONS

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Workers Participation in Management After analyzing the relevant information about the topic & interpreting it several conclusions are drawn these are as follows: 1) As a constitutive mechanism, works committee is one of the most effective means to bring the parties together (i.e. workers & management representatives) in an organized discussion, mobilize the collective common sense & deliberate on matters of the common interest. Performance of the works committee is quite satisfactory as meetings were held regularly & large numbers of issues were discussed. 2) The attitude of the of the workers representatives greatly influence the functioning of the committee, if these members bring to the committee a fresh & unbiased outlook & discuss matters with open mind & tender honest advise, the process of participation will be greatly improved. 3) The workers in GSK are aware of the various participative schemes going on in the company. 4) The meetings of the said committee are conducted regularly. 5) The time provided for the meeting is sufficient and the members mostly attend the meetings regularly. 6) The problem or matter related to workers are most of the time resolved by the discussions held in the meeting. 7) The committees like shop level and department Level are the effective tool of workers participation. 8) The views & suggestions of the workers are mainly appreciated by the management. 9) The steps taken to achieve the effective participation are satisfactory. 10) The workers & management relationship is harmonized due to effective participation. 11) Workers participation is the best method of self development. 12) From the response received there is a chance of improvement in the present scheme of WPM.

From the response received the following hypothesis has been accepted

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Workers Participation in Management

1) The concept of Workers Participation in Management is effectively implemented in GSK. 2) There is a strong support from top management during conducting such activities in an organization. 3) Workers participation in Management maintains a strong Industrial Relations between the management, employees and the Trade Unions. 4) WPM satisfies the social and esteem needs.

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Workers Participation in Management

Recommendation and Suggestions

5 SUGGESTIONS & RECOMMENDATIONS

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Workers Participation in Management Following are some recommendations and suggestionse suggested for the workers participation in GSK. 1) A successful program not only calls for education and training of the workers but also emphasizes the need for the proper training of the managerial personnel. 2) The Training Program should be aimed at reorienting the attitudes of both the workers & management & creating a proper atmosphere in which the committees can function effectively. 3) All parties concerned to participative management should feel that they should participate at all levels. 4) There should be effective communication and involvement between workers and management and effective consultation of the workers by the management. 5) Both the parties should develop a favorable attitude towards the schemes of participative management. The personal policy of the organization should be in favor of participative management. Therefore top management support to this scheme is absolutely necessary. 6) The continuous support & co- operation of the workers in GSK, Nasik is essential for the scheme of workers participation. It is necessary to maintain a liaison between the members of the committee & workers of the undertaking. 7) The minutes of the meetings should be translated into a local language or in Hindi & displayed on the notice board for the information of everyone so that they get an opportunity to know what happens in the committee. 8) Regular committee meetings could be held on the day & time, which is convenient to all the participants & proper notice of the said meeting, must be circulated among the members on proper time. 9) Regular follow- up is essential by HR/ Industrial Relation Department with suitable guidelines & instructions.

QUESTIONNAIRE

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Workers Participation in Management

Respected Sir, I Miss Snehal Ganesh Kamble pursuing MBA Degree. As a part of my project work I have prepared this questionnaire. I request you to fill the below information. I assure you that the information given by you will be treated as strictly confidential and will be used for the academic purpose only. Department: Date of joining: -

1. Are you aware of the various participative schemes going on in the company? a) Fully aware b) Partly aware c) Not aware

2. Are you or were member of any committee formed for workers participation? a) Yes b) No

3. If yes, to which committee you belong? ----------------------------------------------------------------------------------------------------4. What is the tenure of your membership? a) 1 year c) 3 years b) 2 years c) More than 4 years

5. Whether the regular meetings of the said committee are conducted? a) Yes b) No c) Sometimes

6. What is the duration of the meeting ?

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Workers Participation in Management ----------------------------------------------------------------------------------------------------7. Are you satisfied with the time provided for the meeting? a) Yes, always b) Sometime yes c) Never

8. Do you attend these meetings regularly? a) Yes c) Never 9. Do you think that the problem or matter related to worker is resolved by the discussions held in the meeting? a) Always c) Sometime b) To some extend d) Never b) Sometimes only

10. Do the management appreciate your views & suggestions? a) Always b) Sometimes c) Never

11. Do you think that functioning of the committees like shop level and department Level act as an effective tool of workers participation? a) Always c) Sometime b) To some extend d) Never

12. Do you think that the steps taken to achieve the effective participation have achieved the satisfactory degree of success? a) Satisfactory c) Unsatisfactory b) Satisfactory to some extend

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Workers Participation in Management 13. Do you think that the workers & management relationship can harmonize through the effective participation? a) Yes, always b) Occasionally c) To some extendc) Never 14. Do you think that due to workers participation in management there is self development of workers? a) Yes, always c) Cant say b) Sometime d) Never

15. Do you think that there are some defects in the present scheme of Workers Participation? a) Yes c) Sometime 16. Do you think that the scheme of workers participation successfully implemented in GSK? a) Definitely yes c) Not successful 17. Do you think Workers Participation in Management is required? a) Yes, always c) Never 18. Do you take part in day to day decision making? a) Yes b) No b) Sometime b) To some extend b) No

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Workers Participation in Management 19. Any suggestion to make the workers participation more effective? -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

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Workers Participation in Management

Bibliography
Essential Elements of HRM, Himalaya publication house -Subba Rao Dynamics of Industrial Relation, Himalaya publication house Memoria www.Google.com. www.GSK.com.

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