Updated login list

DELL
Terminal Services: Service01.turingsmi.com - 172.16.172.151 - Prod Web request01.turingsmi.com - 172.16.172.150 - Prod App message01.turingsmi.com - 172.16.172.149 - UAT App + Web devrms01.turingsmi.com - 172.16.172.148 - Dev App + Web cmd601.turingsmi.com - 172.16.172.147 - DB Server all environments Load Balencer - 172.16.172.146 - Load Balencer (cannot TS) Please ensure that you set these RDC links up for easy access. NT Passwords are up on the extranet (Access and Contacts I believe). However, if you have not logged in by now more than likely your password has expired as you will need to change first time you log in. Please give old Rackspace a call and get a password reset over the phone (you might need the account number and access code). Once logged in to the server, access Remedy by the following global (for TSMI) username and password: Server: 94643-request01 User: turingsmigsd Password: turingsmigsd Server: 94645-devrms01 User: turingsmigsd Password: turingsmigsd Server: 94645-message01 User: turingsmigsd Password: turingsmigsd Request EZ https://www.requestez.com/arsys/shared/login.jsp?/arsys/home

SIEMENS
Terminal Services: Production: IADBMCREMAPP03P - 10.100.93.21 Database Dev - IADBMCREMDB02D - 10.100.94.21 Database Prod - IADBMCREMDB03P - 10.100.94.20 Mid - Tier - IADBMCREMWEB03P - 10.100.93.20 Please ensure that you set these RDC links up for easy access. NT Login - bmcremedyapps (global) Password: wr#p+EDrEc (global) Remedy Login - TSMIAdmin (global) Password: nimdAIMST (global) E-Support Login - eSupport Password - eSupport

RACKSPACE
Logins to the Rackspace ticketing system should have been implemented long time ago. There was an invite to get an account with them and ... as there have been multiple difficulties ... should all have been sorted out with a username and password for that. URL: http://my.rackspace.com or on a per ticket basis Account Number - 186644 Username - <<your own>> Password - <<your own>>

OPSOURCE
Opsource: Opsource: +1 800 664 9974 c3@opsource.net / https://optview.opsource.net Portal: https://portal.opsource.net/cust/BMC/RemedySiemens/default.aspx Opsource Login: Username: support@turingsmi.com Password: r78M74A

Smith and Nephew - Server Access

Server Name mmpsrv130 mmpsrv131 mmpsrv131a Server Type Production Hotbackup Development IP Address 10.160.1.130 10.160.1.131 10.160.1.165

Username: Password: Domain:

endou106 Blades2005 ENDOSCOPY

The eSupport Client is installed on mmpsrv130 The Hotbackup server will only be online should the Production server go down.

GLOBECOMM
Server IP Address: 207.241.160.74 Production 207.241.160.75 Development 207.241.160.77 Database 207.241.160.78 Database Username : support Password: g10beco*msm2 Domain : SUPPORT

Remedy User tool

username :- support

Password :- g10beco*msm2

CSS WEB PORTAL http://67.104.237.73/arsys/shared/login.jsp

Column Email

https://webmail.columnit.com/exchange.
*************************************************************

Check Latest Patches and remedy ftp://epddownload.bmc.com/smbu_patches/ars/ login for that URL is rpatches password Supp0rt89 The MSP Mailbox Columit\msp Password: msp2009
CSS: Log into Remedy User Tool: User name: Password: Account: TCP Port: esupportclient 3supp0rt kt00825msu 2775

To open flashboard:

1. Open Object List 2. Search and open form:: FLS Flashboards

ARSynal: Log into Remedy User Tool: User name: Password: Account: TCP Port: eSupportClient 3supp0rt mspprod1 55955

To open flashboard:

1. Open My Workspace 2. Expand Shortcuts in navigator pane 3. Open Status Console Web portal Monitoring Username: Password: gsd gs8bpm!

Skytap
URL : https://vlab.skytap.com

Username Password IT DEPARTMENT

: gsd : co1umnm$p

http://clmit1.columnit.com/arsys/home
Time Cards

https://portal01.columnit.com/Sites/BusinessPortal GRUNDFOS
Server name DKREMEDYP01 DKREMEDYP03 DKREMEDYS01 DKREMEDYS03 Application Remedy Mid-Tier Config Tool Remedy Mid-Tier Config Tool Username ColumnITAdmin ColumnITAdmin Password Col09! arsystem 1qazxsw2 arsystem

access-list columnitgroup extended permit ip any host 10.0.243.150 access-list columnitgroup extended permit ip any host 10.0.243.149 access-list columnitgroup extended permit ip any host 10.0.243.148 access-list columnitgroup extended permit ip any host 10.0.252.37 access-list columnitgroup extended permit ip any host 10.0.240.20 access-list columnitgroup extended permit ip any host 10.0.240.47 access-list columnitgroup extended permit ip any host 10.0.243.84 access-list columnitgroup extended permit ip any host 10.0.253.70 access-list columnitgroup extended permit ip any host 10.0.253.69 Mid tier logging for Grundfos
http://dkremedyp04.emea.group.grundfos.com:4002/arsys/

LUXOTTICA Production Servers Remedy Username: columnit

Remedy Password: test1 ## Luxottica Servers 10.80.88.126 10.80.88.129 10.80.88.44 10.80.88.45 CVG-RMDAPPP01 - PROD APP CVG-RMDWEBP02 - PROD WEB CVG-RMDAPPT02 - TEST APP CVG-RMDWEBT02 - TEST WEB

CVG-RMDAPPP01 AR server 7.1.00 Patch 007 ITSM 7.0.3 patch 009(Incident, Problem, Change, Asset) SRM 2.2.0patch 2 SLM 7.1 CVG-RMDWEBP02 Apache Tomcat server 5.5.25 AR Mid-tier 7.100 Patch 007 Java 1.5.013 Development/Test Servers CVG-RMDAPPT02 AR server 7.1.00 Patch 007 ITSM 7.0.3 patch 009(Incident, Problem, Change, Asset) SRM 2.2.0patch 2 SLM 7.1 CVG-RMDWEBT01 Apache Tomcat server 5.5.25 AR Mid-tier 7.100 Patch 007 Remedy Knowledge Management Java 1.5.013 username: ppm_reporting password: p3m_Rep0rting BMC Support ID: 346206

L2 /L3 Partner Matrix

Customer Dell Harris Corp. Luxottica Retail Siemens Globecomm Grundfos Red Hat 3M DirecTV Hawaii Dept. of Education Customer Dell Harris Corp. Luxottica Retail Siemens Globecomm Grundfos Red Hat 3M DirecTV Hawaii Dept. of Education Primary L3 Bryan Waters Bryan Waters Bryan Waters Bryan Waters Frank Matarrese Frank Matarrese Frank Matarrese / Pele Li L3 On-call Pele Li Pele Li Primary L3 Bryan Waters Bryan Waters Bryan Waters Bryan Waters Frank Matarrese Frank Matarrese Frank Matarrese / Pele Li L3 On-call Pele Li Pele Li Wienert Gideon Wienert Gideon Wienert Gideon Wienert Gideon L2 Anton van Wyk Anton van Wyk Anton van Wyk Anton van Wyk Esna du Pisani Esna du Pisani/Ronald Lob Esna du Pisani/Wienert Gideon/Ronald Lob L2 Anton van Wyk Anton van Wyk Anton van Wyk Anton van Wyk Esna du Pisani Esna du Pisani/Ronald Lob Esna du Pisani/Wienert Gideon/Ronald Lob

CSS MIDTIER http://cssweb.columnit.com/arsys/forms/kt00825msu/SPRT %3AAgent_Console/Default+Admin+View/?cacheid=7e83ca7a

ARSYNAL MIDTIER https://www.columnmsp.com/arsys/forms/mspprod1/OSRM %3AMy_Workspace/Main_Console_View/?cacheid=a53c402e