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Product Line
Our performance over the years has seen us excel even when faced with challenging economic conditions. This has been a result of our highly prioritized and specifically tailored products and services designed to suit the needs and preferences of our highly valued customers. True to its strategy of becoming a highly effective financial supermarket , Bank Alfalah provides a complete range of products to its corporate clients, commercial enterprises and to the consumers. To the larger corporate clients Alfalah offers syndicated loans and structured financial products. For commercial entities we offer current and saving accounts, online services, commercial credit, trade finance and speedy and personalized service. Our Consumer Banking product range includes successful products like Car Finance, Rupees Travelers Cheques, Anmol Saving Certificates, Home Loans for NRPs, Online Banking and Money Gram Remittance service. To further strengthen our customer's trust in our innovative abilities, Bank Alfalah is soon going to launch a new range of products including Credit Cards , Leasing , ATMs Phone Banking and Debit Cards. Our primary commitment is to understand and support our
client's business objectives and financial needs. At Bank Alfalah, all this is ensured through constant R & D focus and training & development of staff.
Community Development
Based on client's trust in our performance, our resolve today is to actively pursue enrichment of Pakistans economy through sophisticated products and high quality service customized to their needs. This serves to reinforce our vision of carving out a brighter future for Pakistan, its business enterprises and its people. The Bank sponsors a number of sporting and community development initiatives to play its part as a responsible corporate citizen.
The Vision
Bank Alfalah professes to be a financial supermarket with innovative products to suit the needs of our corporate customers, commercial enterprise and consumer banking clients. Our Vision is to become a leading financial institution offering complete banking solutions to our clients, and to maintain a systematic focus in areas where we have a competitive advantage. Our focus is on improving performance in each of our businesses to achieve consistent and superior returns for our highly valued stakeholders.
Credit marketing & credit proposals Credit administration documentation Trade finance operations Marketing & selling skills Customer service skills Performance appraisal skills Time management & personal effectiveness It is obligatory for each staff member oft he bank to attend a minimum number of one training course during the course of a year. Wherever the Training Department is unable to provide focused training for certain groups of staff, reputable external training providers are invited to fill the gap.
Review
In our pursuit to impart sound technical skills to our staff, the Bank's Training & Development Center continues to offer programs in several skill areas. Our training and business philosophy is geared to provide professional, personalized and efficient service to our clients at all times. We are our own positive contribution to the service culture of the banking system as whole, providing at the same time a breakthrough to the customers in terms of choice based on quality. We continue to hire fresh MBAs from prestigious Universities in Batches of 25-30 officers, who then undergo rigorous and intensive training, first at the Training & Development Center and later at the branches, for hands- on experience. The Board places utmost importance to its human gaining set base.
Training Center
In Karachi there is a proper training centre of the bank, there they train the newly recruited employees as well as the working employees for job change purposes like transfer, promotion, lay off.
Training Staff
There is a proper training staff these people are the employees of the bank they only train the employees by providing than with the basic philosophy of money and banking, business and finance, marketing tactics in the field of banking. These people are well experienced people working there, they are providing the right direction to the employees.
The organizational has a proper employees orientation programs and its duration is three months basically (class room method). After the three months training those employees are posted in the different branches, yet their training is not completed, now they will get "on job training" on each job.
The organization is using on job training method. On the job training has the advantage of permitting the trainee to learn on the actual environment of the job. In the banking sector many employee can train in the same time. lt is cheaper for the employer to resort to on the job training rather than to invest in a vestibule school or class room setup.
such areas as labor relations, leadership, human relations and administration may improve supervisor subordinate relationship.