FN Thomson Reuters Web of Knowledge VR 1.0 PT J AU Anderson, M Banker, RD Menon, NM Romero, JA AF Anderson, Mark Banker, Rajiv D.

Menon, Nirup M. Romero, Jorge A. TI Implementing enterprise resource planning systems: organizational performance and the duration of the implementation SO INFORMATION TECHNOLOGY & MANAGEMENT LA English DT Article DE Enterprise resource planning; Firm performance; IT implementation ID FIRM-LEVEL EVIDENCE; INFORMATION-TECHNOLOGY; DECISION SPEED; COMPETITIVE ADVANTAGE; ERP IMPLEMENTATION; MARKET VALUE; IMPACT; DETERMINANTS; PRODUCTIVITY; INDUSTRY AB This paper examines the impact of the duration of ERP implementation on firm performance both during and after implementation. Organizations choose either an accelerated implementation approach or a traditional (longer) implementation approach. The former approach gives the organization the advantage of speed, but the disadvantage of fitting its processes to that of a packaged (thus, undifferentiated from competitors) ERP. The latter approach allows the organization to redesign strategy and processes, and thus, search for ways to be unique from its competition. The study uses a regression model to capture the changes in various performance measures during and after implementation between firms that implemented the ERP, using the performance measure of a matched group of firms that did not implement an ERP as a benchmark/control sample, on the basis of the duration of the implementation. Financial data from Compustat, and data on start date and end date of ERP implementation between 1990 and 2005 for firms in the Oil and Gas industry was collected from an ERP vendor. Results show that measures such as return on sales improved after implementation. However, measures such as inventory turnover, which reflect operational benefits, improve during implementation. We find that accelerated implementation confers both operational and strategic benefits. This study highlights the strategic consequences of the different choices of implementation. C1 [Menon, NM] George Mason Univ, Sch Management, Fairfax, VA 22030 USA [Anderson, M] Univ Texas Dallas, Sch Management, Richardson, TX 75083 USA [Banker, RD] Temple Univ, Fox Sch Business & Management, Philadelphia, PA 191 22 USA [Romero, JA] Towson Univ, Coll Business & Econ, Towson, MD 21252 USA RP Menon, NM (reprint author), George Mason Univ, Sch Management, Fairfax, VA 22 030 USA EM andersmc@utdallas.edu banker@temple.edu nmenon@gmu.edu jnromero@towson.edu NR 110 TC 0 Z9 0 PU SPRINGER PI NEW YORK PA 233 SPRING ST, NEW YORK, NY 10013 USA SN 1385-951X

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INFORM TECHNOL MANAG Inf. Technol. Manag. SEP 2011 12 3 197 212 10.1007/s10799-011-0102-9 16 Information Science & Library Science; Management Information Science & Library Science; Business & Economics 804FE WOS:000293638900001