OMIS 455 (Section 1) Enterprise Resource Planning (Spring 2012) Monday/Wednesday 11:00 12:15 p.m.

Professor: Office: Office Hours: E-mail: Dr. Andrew J. Setterstrom Barsema Hall 328F Tuesday/Thursday 2:00-5:00 p.m. asetterstrom@niu.edu

Course Description:
An enterprise resource planning (ERP) system is software that runs all business areas of an organization, including accounting and finance, HR, sales and distribution, production, purchasing, and inventory. It is cross-functional, process-centered, real-time, and based on industry best practices. Further, ERP systems are adopted by all types of organizations, from service to manufacturing to not-for-profit. It is important that managers, holding both IT-related and non-IT-related positions, to obtain working knowledge of these systems, as they will be important stakeholders as users, auditors, consultants, and/or developers. This course covers ERP theory and practice. Course content includes evolution of ERP systems, business process reengineering, process mapping, the ERP life cycle, ERP functionality, and ERP auditing and risk issues.

Hands-on Component SAP

There is a significant technology component to this class. As NIU is a member of the SAP University Alliance, you will have the opportunity to receive training on SAP, the market leader in ERP software. Knowledge you obtain in this class will give you a competitive advantage in the marketplace as SAP is used by thousands of companies worldwide and hands-on training is highly sought after by recruiters. For the purposes of this course, SAP will be used to run a fictional company.

Course Goals:
y y y y y y Understand the basic concepts and issues of ERP systems Understand issues managers need to consider implementing cross-functional integrated systems Understand the role of Information Technology in enabling business processes Understand how ERP supports the Enterprise Navigate effectively in SAP Understand the basics of SAP

SAP Student Recognition Awards:

By successfully completing a program of study that included a minimum of three courses supported by the SAP University Alliances (UA), the students will be presented with SAP UA Student Recognition Awards that reflect hands-on experience in SAP-UA approved courses.

Target SAP Scholarship:

Target Corporation has sponsored SAP Scholarship for the OM&IS Department. Up to $1,500 Target SAP Scholarship will be awarded to one or more top students in the class. The scholarship recipients are required to attend the OM&IS Spring Banquet, which is scheduled from 5:30 p.m. to 7:30 p.m., Friday, April 27, at Best Western Dekalb.

Required Textbooks:
Concepts in Enterprise Resource Planning (3rd Edition). Course Technology: Cengage Learning. ISBN: 978-1-4239-0179-2 In addition to the required textbook, articles and case studies relating to the materials discussed in lecture will be provided by the professor. These will be posted on Blackboard.

Class Attendance and Preparation Policy:

All students are expected to attend class, be on time, and take active part in all class discussions. Please turn off your cell phones during class. Number of Absences 0-3 4-6 7-9 10-12 13 or more Penalty No penalty 1 course letter grade reduction 2 course letter grade reduction 3 course letter grade reduction Automatic failure in the course

Make-up Policy:
Generally, students will be allowed to make up missed exams and quizzes if the absence was excused. All excused absences must be documented and approved IN ADVANCE and IN WRITING with the professor and/or the appropriate college or university office. Exams and quizzes missed due to unexcused absences cannot be made up.

Academic Dishonesty Policy:

Any student who is caught cheating during an examination or assists another student in cheating during an examination will automatically fail the course. The case will be forwarded to the appropriate individuals for university action. Cheating includes, but is not limited to, crib sheets (unless approved by instructor), copying answers from another student's exam, use of recording devices, and gaining unauthorized access to exams or answers. In addition, plagiarism will not be tolerated. Submitting work that is not your own on individual assignments will result in receiving zero credit for the assignment and failure for the course for repeat offences. Similar to cheating on exams, cases of plagiarism will be forwarded to the appropriate individuals for university action. For a definition examples of plagiarism, please visit the following web site: http://www.suite101.com/content/a-definition-for-plagiarism-a10232

Homework Submissions
There will be 8 individual homework assignments for this course. Four of these assignments will be due during the first half of the semester, while the remaining four assignments will be completed within SAP. All assignments are due before the start of class. The first 4 assignments must be submitted electronically in Blackboard. Class work submitted late will be graded and then penalized 20% per each day it is late. Late homework will therefore not be accepted 5 days after the due date. DO NOT PROCRASTINATE!!!

Grade Appeals Policy:

It is the students' responsibility to keep all graded materials that have been returned. The instructor's grades are assumed to be accurate unless you can show otherwise. Any student wishing to appeal a grade must petition the instructor during office hours. The student must indicate the specific section he/she wishes to be re-graded and a complete explanation (rationale) of why the student feels they deserve a different grade.

Course Grades
Exams (2 @ 200 pts. each) Quizzes (4 @ 15 pts. each) Individual Assignments (4 @ 20 pts each) Lab assignments (4 @ 15 pts. each) Total 400 (66%) 60 (10%) 80 (14%) 60 (10%) 600 (100%)

I use the following scale to assign grades: 90% - 100% = A, 80% - 89.99% = B, 70% 79.99% = C, 60% 69.99% = D, < 59.99% = F. This scale is firm!

Miscellaneous:
This syllabus provides a general outline for this course; deviations may be necessary.

Center for Access-Ability Resources (CAARS):

If you have a disability and may require some type of instructional and/or examination accommodation, please contact me early in the semester so that I can provide or facilitate in providing accommodations you may need, if you have not already done so, you will need to register with the Center for Access-Ability Resources (CAAR), the designated office on campus to provide services and administer exams with accommodations for students with disabilities. The CAARS office is located on the 4th floor of the University Health Services building (815-753-1303).

Tentative Class Schedule:

Date Week 1: Wednesday, January 18, 2012 Week 2: Monday, January 23, 2012 Wednesday, January 25, 2012 Class Topic and Activity Course Intro ERP: The basics Assignment(s) Due

Week 3: Monday, January 30, 2012 Wednesday, February 1, 2012

Business Processes Modeling Process Improvement

Read Chapter 1 Read Chapter 2 Read Enterprise Resource Planning: Common Myths vs. Evolving Reality Read Chapter 7 Quiz 1

Week 4: Monday, February 6, 2012 Wednesday, February 8, 2012 Week 5: Monday, February 13, 2012 Wednesday, February 15, 2012

ERP Development and Implementation

Read Putting the Enterprise into the Enterprise System Assignment 1 Read Risk Factors in Enterprise-Wide ERP Projects

Week 6: Monday, February 20, 2012 Wednesday, February 22, 2012 Week 7: Monday, February 27, 2012 Wednesday, February 29, 2012 Week 8: Monday, March 5, 2012 Wednesday, March 7, 2012 Week 9: March 11-18 Week 10: Monday, March 19, 2012 Wednesday, March 21, 2012 Week 11: Monday, March 26, 2012 Wednesday, March 28, 2012 Cisco ERP

Assignment 2 Quiz 2 Read Cisco Systems, Inc.: Implementing ERP Assignment3

Catch-up / Test Review Mid-term Exam Spring Break No Class! ERP Trouble Global, Ethics, and Security Esterline Technologies

Read The Trouble with Enterprise Software Read Esterline Technologies: Lean Manufacturing Quiz 3

Intro to SAP Load SAP on Laptops Basic SAP navigation Marketing and Sales Order Processes In class lab Production and Supply Chain Processes In class lab Accounting Processes In class lab Human Resources Processes

Week 12: Monday, April 2, 2012 Wednesday, April 4, 2012 Week 13: Monday, April 9, 2012 Wednesday, April 11, 2012 Week 14: Monday, April 16, 2012 Wednesday, April 18, 2012 Week 15: Monday, April 23, 2012 Wednesday, April 25, 2012 Week 16: Monday, April 30, 2012 Wednesday, May 2, 2012 Week 17: Wednesday, May 9, 10-11:50 a.m.

Read Chapter 3 Assignment 4 Read Chapter 4 Lab 1 Lab 2

Quiz 4 Read Chapter 6 Lab 3 Read Chapter 8 Lab 4

In class lab ERP and Electronic Commerce Catch-up / Test Review Final Exam