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Protecting Exchange Server 2003 with DPM 2007

This document is for informational purposes only. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, AS TO THE INFORMATION IN THIS DOCUMENT. The information contained in this document represents the current view of Microsoft Corporation on the issues discussed as of the date of publication and is subject to change at any time without notice to you. This document and its contents are provided AS IS without warranty of any kind, and should not be interpreted as an offer or commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information presented. MICROSOFT MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DOCUMENT. The descriptions of other companies products in this proposal, if any, are provided only as a convenience to you. Any such references should not be considered an endorsement or support by Microsoft. Microsoft cannot guarantee their accuracy, and the products may change over time. Also, the descriptions are intended as brief highlights to aid understanding, rather than as thorough coverage. For authoritative descriptions of these products, please consult their respective manufacturers. This deliverable is provided, AS IS without warranty of any kind and MICROSOFT MAKES NO WARRANTIES, EXPRES OR IMPLIED, OR OTHERWISE. All trademarks are the property of their respective companies. Printed in the United States of America 2007 Microsoft Corporation. All rights reserved. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The names of the actual companies and products mentioned herein may be the trademarks of their respective owners.

Objectives

After completing this lab, you will be better able to: Add disks to DPM using the DPM Management Shell Install the DPM protection agent on a protected server Use the DPM Console to create protection groups Use the DPM Management Shell to create protection groups Recover Exchange databases in a variety ways

Computers used in this Lab

DC01

EX01

DPM01 The password for the Administrator account on all computers in this lab is: P@ssword.

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Starting the Virtual PCs


Start the Virtual Machines in the following order:

1. In the Virtual PC Console, select

[DC01] and click Start and wait for the boot process to complete. Do not start any of the additional VMs until this VM has completed started otherwise the other servers will fail to start up correctly

2. In the Virtual PC Console, select

[EX01] and click Start and wait for the

boot process to complete.

3. In the Virtual PC Console, select

[DPM01] and click Start and wait for the

boot process to complete.

Microsoft Virtual PC 2007 Overview


This lab uses Microsoft Virtual PC 2007, an application on which you can run multiple virtual computers on the same physical hardware. During this lab you will be running one or more virtual PCs on a lab host computer. The following tips will help you navigate from the host desktop to each of your virtual PC sessions: The input focus of your mouse and keyboard passes to the virtual PC when you click inside a virtual PC window. To move the input focus from a virtual PC window to the desktop or to another window move the mouse pointer outside the Virtual PC window and then click on the desktop or window you want to access.

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Data Protection Manager 2007


Thank you in advance for your interest in Microsoft System Center Data Protection Manager 2007 (DPM).

DPM 2007 is a key member of the Microsoft System Center family of management products, designed to help Information Technology (IT) professionals manage their Windows environment. DPM 2007 is the new standard for Windows backup and recovery providing reliable protection and rapid recovery of data for both IT professionals and end-users.

DPM 2007 delivers continuous data protection for Microsoft application and file servers using seamlessly integrated disk and tape-based media. DPM significantly reduces the costs and complexities associated with data protection through advanced technology for enterprises of all sizes.

The image below shows what a typical DPM 2007 deployment might look like. This deployment topology is not necessarily reflective of you particular deployment.

For more information on protecting Microsoft Exchange with DPM 2007, please visit: www.microsoft.com/systemcenter/DPM/workloads/EXCHANGE.mspx

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Data Protection
The following table shows the data sources that DPM 2007 protects and the level of data that you can recover using DPM.
Product Protectable Data Recoverable Data

Exchange Server 2003 with Service Pack 2 (SP2) Exchange Server 2007

Storage group

Storage group Database Mailbox (The entire database is still recovered in this scenario however you can search by mailbox) Database

SQL Server 2000 with Service Pack 4 (SP4) SQL Server 2005 with Service Pack 1 (SP1) SQL Server 2008 (CTP) Microsoft Office SharePoint Server 2007 Windows SharePoint Services 3.0 Windows Server 2003 Windows Storage Server 2003 Windows Server 2008

Database

Farm

Farm Database Site File or list Volume Share Folder File Virtual server host configuration Virtual machines Data for applications running in virtual machines File data

Volume Share Folder

Microsoft Virtual Server 2005 R2 SP1

Virtual server host configuration Virtual machines Data for applications running in virtual machines File data

Workstations running Windows XP Professional SP2 Windows Vista editions except Home (must be member of a domain)

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Figure 1.1 shows the protection process. This process involves creating and maintaining a full replica of the protected data and regularly creating recovery points of the synchronized replica. The replica serves as a full backup of the protected data. The recover points allow you to recover previous versions of the protected data.

Figure 1.1

DPM protection process

DPM provides disk-based and tape-based protection for your data, which can be deployed as: Disk-to-Disk (D2D). Method of backup in which data from one computer is stored on the hard disk of another computer. You can use this method to backup your DPM server using your existing alternative tape product. Disk-to-Tape (D2T). Traditional method of backing up data from one computer to a storage media such as tape. Disk-to-Disk-to-Tape (D2D2T). This method combines D2D and D2T for extra protection. D2D2T provides the rapid recovery benefits of disk-based storage in the short term and archive storage for critical data using tape-based storage in the long term.

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Data Recovery
The recovery process involves choosing a previous version of the data source from the stored recovery points on the DPM server, and then restoring a copy of the selected data to its point of origin on the protected server or to an alternate location. The recovery options available to you as a DPM administrator vary depending on the type of data protected and they type of data which you would like to recover. Figure 1.2 shows the process for recovering data using DPM. Figure 1.2 DPM recovery process

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About these Labs


While performing the steps in these labs you are an administrator; either a system administrator, or database or email administrator who previously relied on dedicated backup personnel for the Contoso Ltd. Company. Your company will use DPM to protect Exchange data, and then to recover data due to data corruption problems that have occurred. The DPM tutorial provides you with lessons that contain detailed instructions. The instructions have been designed so that you can complete the lessons in the lab even if you do not have extensive experience with DPM 2007. These labs were not designed to show you each and every administrative feature available in DPM however they will guide you through learning and understanding key features. They also provide you with a pre-configured testing ground in which you can learn and demo DPM 2007. Most of the tasks that you perform in DPM can be automated by using Power Shell scripting. These labs will provide you with the steps to complete certain tasks using the DPM console as well as using Power Shell scripting. As you can see when you start the labs key pre-requisites have already been configured for you:

DC01 - Active Directory has already been installed and configured. Both member servers have already been joined to the domain (contoso.int).

EX01 - Exchange 2003 SP2 has already been installed and configured. Two storage groups with 4 mailbox databases per storage group have already been configured. Test users have been created and enabled on the Exchange server.

DPM01 - Data Protection Manager 2007 SP1 has already been installed for you. There has been no configuration done yet though as this will be done in the lab. Two additional hard disks (2 * 16GB) have been added to the server however they have not yet been added to DPM.

Image change requirements


Need to add the 2nd disk to DPM and add it via Windows Run the command regsvr32 %windir%\System32\vss_ps.dll on DPM server Need to install the exmerge stand alone utility on EX01 (copy exchmem.dll file) Remove netproxy from all user accounts under IE connections

Install .netframework 3.5 on DPM01


Install this hotfix http://support.microsoft.com/kb/943295 on DPM01

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Optional Pre-requisite Step


If you are interested in exploring the tape library features of DPM you can download and install the Firestreamer media changer from http://www.firestreamer.com/fs/changerinstall.aspx. This application allows you to configure a 5 drive, 200 slot media library in your lab environment. Details on how to use this application are provided at http://www.firestreamer.com/fs/changer-config.aspx. The reason that we have not pre-installed this application in the lab is that it is currently in beta therefore it will need to be downloaded and installed when the labs are run. There will not be detailed instructions provided in this lab for installing and configuring this virtual library.

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TOURING

THE

DPM 2007 ADMINISTRATOR CONSOLE

The DPM console is based on MMC 3.0 and is fairly easy to navigate. This section will review some of the main features of the console. Please note that some of these features may only be available once you have configured protection.

Tasks

Detailed steps

Complete the following task on: .1 Startup

DPM01
.1 Log on using the following credentials: User Name Administrator Password Domain P@ssword Contoso

.2 Review general DPM Options.

.1 On the desktop, double-click Microsoft System Center Data Protection Manager 2007. .2 If you are not already there, click on the Monitoring tab. .3 Under the Actions Pane click on Options. Note: The options item is available no matter what DPM tab you are viewing. .4 Here you can review the various DPM options that can be configured and applied server wide. .5 Click on the icon that looks like an i which is to the right of the Management tab. .6 Here you can review which SQL server DPM is using as well as the current version of DPM that is installed.

.3 Review the Monitoring Tab.

.1 On the desktop, double-click Microsoft System Center Data Protection Manager 2007. .2 If you are not already there, click on the Monitoring tab. .3 If you are not already there, click on the Alerts sub tab. .4 Here you can see a list of any DPM alerts that have been raised. If you would like to see any inactive alerts click the check box next to Show inactive alerts. .5 You can also change your view of these alerts by clicking on the drop down box next to Group by. .6 Click on the Jobs sub tab. .7 Here you can see a list of any DPM jobs based on the current filter that is applied.

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.8 You can also change your view of these jobs by clicking on the drop down box next to Group by. .9 You can also change your view of these jobs by clicking on the drop down box next to Filter Names. .10 To create a new filter, choose Action and then Create filter. .11 Enter a name for you new filter and experiment with the various filter options you have. .12 When you have created your filter click Save. .4 Review the Protection Tab. .1 If you are not already there, click on the Protection tab. .2 Here you can see a list of all the Protection Groups and protected items for this DPM server. .3 You can also change your view of these protection items by clicking on the drop down box next to Group by. .4 By click on a protection group you can see a list of the various configuration settings in the details pane below. .5 If you need to modify any of the protection settings for a protection group you can click on the protection group and then click on Modify Protection Group under the list of selected items .6 If you need to modify the disk allocation for any of your protected items you can click on the protection group and then click on Modify Disk Allocation under the list of selected items .1 If you are not already there, click on the Recovery tab. .2 If you are not already there, click on the Browse sub tab. .3 Here you can review the various protected servers and protected data sets that you have access to from this DPM server. .4 Click on the Search sub tab. .5 Here you can search for various pieces of protected data that you have access to from this DPM server. .6 Click on the drop down box next to Search and choose Exchange Mailboxes .7 Type the alias tony.smith into the search box and click on Search. .8 In the pane on the right hand side of the screen you will now see a list of recovery points for the mailbox that you just searched on. Note: This list will only show the recovery points that

.5 Review the Recovery Tab.

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were created via an express full backup. If you wish to recover from an incremental backup you must use the Browse sub tab. .6 Review the Reporting Tab. .1 If you are not already there, click on the Protection tab. .2 Here you can review the various built in reports that you have access to from this DPM server. .3 To run a report right click on the report and choose View. .4 You will then be prompted to select from a list of several variables. .5 When you are ready to run your report click on OK. .1 If you are not already there, click on the Management tab. .2 If you are not already there, click on the Agents sub tab. .3 Here you can review the various agents that you can protect from this DPM server. .4 If you are currently protecting data on an agent you will see that agent listed in the Protected computers with protection agent grouping. .5 If you have installed an agent but are not yet protecting any data you will see that agent listed in the Unprotected computers with protection agent grouping. .6 Click on the Disks sub tab. .7 Here you can review all the disks that you have allocated to this DPM server along with the current usage level of each disk. .8 Click on the Libraries sub tab. .9 Here you can review all the tape libraries that this DPM server has access to.

.7 Review the Management Tab.

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ADD DISKS

TO

DPM

We will now demonstrate two different ways to add disks to the DPM server. First we will add one disk using the DPM GUI and secondly we will add the second disk using the DPM command shell.

Tasks

Detailed steps

Complete the following task on: .1 Startup

DPM01
.1 Log on using the following credentials: User Name Administrator Password Domain P@ssword Contoso

.2 Add Disks to Data Protection Manager.

.1 On the desktop, double-click Microsoft System Center Data Protection Manager 2007. .2 Under the Management tab, click the Disks tab. Note: Notice that no disks have been added yet. .3 Under the Actions pane click Add. .4 On the Add Disks to Storage Pool dialog, select Disk 1 and click Add >. .5 Click OK. .6 When you are prompted to convert basic disks to dynamic disks click on OK. .7 You should now see Disk 1 listed under the list of disks and the %unallocated column should show 100%. .8 On the desktop, double-click DPM Management Shell. .9 Type the following command and then press ENTER: $DPMDisk = get-DPMDisk DPMServerName DPM01 .10 Type the following command and then press ENTER: $DPMDisk | select * Note: There are 2 disks available for DPM to use. We are going to add the additional disk where ISINSTORAGEPOOL = FALSE using the command shell. .11 Type the following command and then press ENTER:

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Add-DPMDisk DPMDisk $DPMDisk[0] .12 Switch to the Administrator Console. Verify that both Disk 1 and Disk 2 are listed in the Disks tab.

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INSTALLING
Tasks

THE

DPM PROTECTION AGENT


Detailed steps

Complete the following task on: .1 Install protection agent.

DPM01
.1 On the desktop, double-click Microsoft System Center Data Protection Manager 2007. .2 Under the Management tab, click the Agents tab. Note: Notice that no agents have been added yet. .3 Under the Actions pane click Install. .4 On the Select Computers dialog select EX01 and click on Add. .5 Click Next. .6 On the Enter Credentials dialog enter Administrator and P@ssword. .7 Click Next. .8 On the Choose Restart Method dialog select Yes. Note: As the dialog mentions this will force a restart of the target server immediately after the client has been installed. .9 Click Next. .10 On the Summary dialog, click Install. .11 On the Installation dialog click Close. .12 You can now watch the installation and restarting of the target server by viewing the Agents tab. .13 When the client has been installed on the target server and the server has restarted the Agents Status column should change to OK.

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PROTECTING EXCHANGE SERVER 2003

Objective: In this step, you create a protection group that you configure to protect a storage group on a computer running Exchange Server. You use the Create New Protection Group Wizard to guide you through the steps to create your protection group. Purpose: To start protecting storage groups on your computer running Exchange Server, you must create a protection group. Tasks .1 Configure Exchange Server Protection Detailed steps .1 On the Administrator Console, click the Protection tab. .2 Under Actions click Create Protection Group. .3 On the Welcome to the new Protection Group wizard click next. .4 Expand EX01 | All Exchange Storage Groups. Note: Due to the limitations of the virtual environment this steps make take some time to complete. .5 Select SG01 and SG02 and then click Next. Note: The selected databases are added to the Selected members box. .2 Selecting a Name and Protection Method for the Protection Group .1 On the Select Data Protection Method page, in the Protection group name box, type Exchange Storage Groups. Note: You can select short-term protection using either disk or tape, or you can select long-term protection using only tape. In this step, if your virtual lab does not include virtual tape hardware, you will only be able to select short-term protection using disk-based protection. .2 Select the I want short-term protection using checkbox, and then select Disk from the dropdown list. .3 Click Next. .3 Specify Exchange Protection Options .1 Prior to configuring Exchange protection you need to ensure that the ESE.dll and ESEUTTIL.EXE have been copied from \\EX01\c$\Program Files\Exchsrvr\bin to the C:\Program Files\Microsoft DPM\DPM\bin directory on DPM01. .2 Point to Run Eseutil to check data integrity. Note: To those of you familiar with protecting data in Exchange, you should recognize the inclusion of

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eseutil. To those of you not familiar with Exchange backups, eseutil is used to validate whether the data is correct. That process consumes a lot of resources. DPM allows you the option to offload that resource need from the production Exchange server to the back-end DPM server. There is one caveat here, for disk backup the tool runs on the DPM server. For tape backups it would still run on the Exchange server. .3 Click Next. .4 Specify Short Term Goals .1 On the Specify Short-Term Goals page, type 5 days as the Retention range. Note: The retention range is how long you need your backed-up data available. For example, you decide if you need today's data to be available a week from now, two weeks from now, or possibly a year from now. .2 In the Synchronization frequency section, select 1 hour as your option. Note: The default behavior is to synchronize every 15 minutes, which means that the DPM server will never be more than 15 minutes behind the server it is protecting. The average Recovery Point Objective (RPO) becomes 15 minutes from any crises if the server or disk is critically impacted. We have found however that synchronizing this frequently does not produce additional benefit over a 1 hour synchronization period. .3 Click Next. .4 Point to Disk Space Allocated in DPM. .5 Click Next. Note: If you would like to review the space that DPM has automatically allocated for this protection group you can click on Modify. .5 Specify Long-Term Goals Note: These steps will only be available if you have added a virtual tape library as noted above. .1 On the Specify long-Term Goals page, type 7 years as the Retention range. Note: The retention range is how long you need your backed-up data available. For example, you may be subject to one or more industry regulations (e.g. Sarbanes Oxley or SOX) where you are mandated to retain your data for seven years.

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.1 In the Synchronization frequency section, accept the Weekly option. Note: The default behavior is to perform a full backup once per week, which is usually more than enough considering that most recoveries will now be done from the disk-based replica instead of relying on nightly incremental or differential tape backups. .2 Click Next twice. .2 Choose Replica Method .1 On the Choose Replica Creation Method page, click Next. .2 Note: By default, replication will begin immediately. However, you can choose to have replication begin at a later time or manually transfer the data using removable media. .1 On the Summary page, review the tasks that DPM is set to perform to create the protection group, and then click Create Group. Note: When the creation process is complete, DPM displays a Confirmation Page where you can view the results of creating the protection group task. .3 After the tasks complete successfully, on the Confirmation Page, click Close. .2 In DPM Administrator Console, on the Protection tab, expand the Exchange Storage Groups protection group, and then verify that the databases you selected are protected and the status is OK. Note: It may take a minute for the replica to verify.

.3 Create the Protection Group

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CREATE PROTECTION GROUPS USING DPM SHELL

Now that we have seen how you can create a protection group using the DPM management shell we are now going to complete the same steps using the DPM management shell. In order to do this we will need to delete the existing protection group that we just created. Wait until the initial replica creation for this protection group has completed prior to proceeding with the next series of steps. Tasks .1 Delete the existing protection group Detailed steps .1 On the Administrator Console, click the Protection tab. .2 Right click on the protection group named Exchange Storage Groups and choose Stop Protection of group. .3 When prompted to decide whether or not you wish to keep the protected data select Delete protected data and click Stop Protection to continue. .1 On the desktop, double-click DPM Management Shell. .2 Type the following command and press ENTER: $ps = Get-ProductionServer -DPMServerName DPM01 | where {$_.machinename -eq "EX01"} Note: By using the | (pipe) command to send the output to the where clause we are limiting the number of servers that will be returned. .3 Type the following command and press ENTER: $ps Note: Here we can confirm that the where clause worked correctly. This view shows the server domain and the protection state. A production server is any server that has the DPM protection agent installed on it. .4 Type the following command and press ENTER: $ps | fl Note: Here we can see the same list of servers however we have used the | (pipe) command. This command lets us send the output to the fl command which produces a formatted list. .5 Type the following command and press ENTER: $dsSG01 = Get-DataSource -ProductionServer $ps inquire | where {$_.name -eq "SG01"} .6 Type the following command and press ENTER:

.2 Locating the Data Source

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$dsSG02 = Get-DataSource -ProductionServer $ps inquire | where {$_.name -eq "SG02"} Note: The above two commands will pipe the protectable objects from the production server EX01 to the variables $dsSG01 and $dsSG02. .7 We will now use the two variables that we just created to create a protection group for storage groups SG01 and SG02. .3 Create the Protection Group .1 Type the following command and press ENTER: $newpg = New-ProtectionGroup -DPMServerName DPM01 -Name Shell_pg Note: This creates a protection group only in the memory. We now have to add a protectable object. Before we can do that, the new protection group has to be made modifiable. .2 Type the following command and press ENTER: Get-ModifiableProtectionGroup $newpg .4 Add the Customer_Info database for Protection Note: Now that Shell_pg is modifiable, we need to add a data source for protection. .1 Type the following command and press ENTER: Add-ChildDataSource -ProtectionGroup $newpg -ChildDataSource $dsSG01 .2 Type the following command and press ENTER: Add-ChildDataSource -ProtectionGroup $newpg -ChildDataSource $dsSG02 .5 Set Data Source Allocation Note: By default, the data source is not allocated to a disk yet. We can run a simple command to add it to a DPM disk. .1 Type the following command and press ENTER: Set-DatasourceDiskAllocation manual replicaarea 2GB shadowcopyarea 2GB -datasource $dsSG01 -protectiongroup $newpg .2 Type the following command and press ENTER: Set-DatasourceDiskAllocation manual replicaarea 2GB shadowcopyarea 2GB -datasource $dsSG02 -protectiongroup $newpg .6 Set the Replica Creation Method Note: By default, the replication method is set to manual. We will use the following command to set replication to begin immediately after the protection group is created. .1 Type the following command and press ENTER:

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Set-ReplicaCreationMethod -ProtectionGroup $newpg Now .7 Set the Retention Range Note: The last step we need to do before saving the protection group, is set the retention range. .1 Type the following command and then press ENTER: Set-PolicyObjective -ProtectionGroup $newpg -RetentionRangeInDays 5 -synchronizationfrequency 60 .8 Save the Shell_pg Protection Group Note: We can now save the protection group. .1 Type the Following command and press ENTER: Set-ProtectionGroup $newpg .2 Switch to the DPM Administrator Console. .3 Point to Protection Group: Shell_PG. .9 Verify Protection Group .1 On the DPM Administrator Console, point to SG01 and SG02 and ensure the status of both protection sources is OK.

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RECOVER
Tasks

AN

ENTIRE MAILBOX STORE


Detailed steps

Complete the following tasks on: .1 Corrupt a Mailbox Database

EX01
.1 Log on using the following credentials: User Name Administrator Password P@ssword Domain Contoso .2 Open Programs, Microsoft Exchange, System Manager. .3 Expand Servers, then EX01, then SG01 .4 Under SG01, right-click SG01-MB01 and click Properties. .5 Click on the Database tab. .6 Select This database can be overwritten by a restore, and click OK. .7 Right-click Mailbox Database and click Dismount. .8 Click Yes. .9 In Windows Explorer, browse to C:\Program Files\Exchsrvr\MDBDATA and delete Priv.edb and priv.stm. Note: This will simulate a catastrophic hardware failure.

Complete the following task on: .2 Restore the Mailbox Database

DPM01
.1 Click the Recovery tab. .2 Expand contoso.int, then EX01, then All Protected Exchange Data. .3 Click SG01. .4 Under Recoverable Item, right click on SG01MB01 and then click Recover. .5 On the Review Recovery Selection page, click Next. .6 On the Select Recover Type page, click Next. .7 On the Specify Recovery Options page, click Next. .8 On the Summary page, click Recover. .9 When the operation completes, click Close.

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Complete the following tasks on: .3 Verify Recovery

EX01
.1 In the Exchange System Manager, refresh the view. .2 Point to SG01-MB01 database. .3 In windows Explorer, browse to C:\Program Files\Exchsrvr\MDBDATA and verify that priv.edb and priv.stm exist in that directory. .4 Close Windows Explorer.

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RECOVER

SINGLE MAILBOX MAILBOX OFFLINE

This task will walk you through how to recover a mailbox when the entire mailbox has been taken offline. An example of this would be an accidental mailbox deletion.

Tasks

Detailed steps

Complete the following tasks on: .1 Delete user mailbox

EX01
.1 Log on using the following credentials: User Name Administrator Password P@ssword Domain Contoso .2 Open Programs, Microsoft Exchange, System Manager. .3 Expand Servers, then EX01, then SG01, then SG01-MB01 .4 Click on Mailboxes .5 Right click on the mailbox for user Tony Smith and choose Exchange Tasks .6 On the Welcome to Exchange task wizard page click Next .7 On the Available tasks page click Delete mailbox and then click Next .8 On the Delete mailbox page click next .9 On the Completing Exchange task wizard page click Finish .10 Right click on the Mailboxes container and choose Run cleanup agent .11 Right click on the Tony Smith mailbox and choose Purge Note: This will simulate a situation where a users mailbox has been completely removed.

.2 Prepare Exchange for mailbox recovery

Note: In order to recover a single mailbox to an Exchange server, DPM does not perform a direct recovery to the production mailbox database. Instead, you must follow this process: 1) Configure the Exchange server to have an alternate mailbox database 2) Configure this mailbox database so that it can be overwritten by a mailbox recovery 3) Use DPM to select a mailbox for recovery.

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4) DPM restores the entire mailbox database to this alternate mailbox database. 5) Connect the mailbox back to the production user. 6) Move the mailbox back to the production database. This process allows DPM to stay in full compliance with the Exchange supportability guidelines. .1 Open Programs, Microsoft Exchange, System Manager. .2 Expand Servers .3 Right click on EX01 and choose new.. Storage group .4 Enter Recovery1 as the name of the new storage group and click on OK .5 Right click on Recovery1 and choose new.. mailbox store .6 Enter the name of Recovery1-MB01 as the name of the mailbox database and click on OK .7 Right click on Recovery1-MB01 and choose properties .8 Click on the Database tab. .9 Select This database can be overwritten by a restore, and click OK.

Complete the following task on: .3 Recover the Mailbox to an alternate mailbox store

DPM01
.1 On the Recovery tab, click SG01. .2 In the Recovery time dropdown, select a time that is just before the latest value. Note: If a user deleted important emails, you can select a time prior to the information loss to restore the mailbox to. .3 In the Recoverable Item list, double click on SG01MB01. .4 Right click on the mailbox named Tony Smith and choose Recover. .5 On the Review Recovery Selection page, click Next. .6 On the Select Recover Type page, ensure Recover mailbox to an Exchange Server database is selected and click Next. .7 On the Specify Destination page, type EX01.contoso.int for Exchange server, type Recovery1 for Storage group name and Recovery1-MB01 for Database name .8 Click Next.

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.9 On the Specify Recovery Options page, click Next. .10 On the Summary page, click Recover. .11 When the operation completes, click Close.

Complete the following tasks on: .4 Attach the recovered mailbox to the production user

EX01
.1 Return to the Exchange System Manager console .2 Right click on Recovery1-MB01 and choose Refresh .3 Right click on Mailboxes and choose Run cleanup agent .4 Click on the Mailboxes container .5 Right click on the Tony Smith mailbox and choose Reconnect .6 In the Enter the object name to select box enter Tony Smith and click on OK .7 If the recovery is complete you will receive a message that says The operation has completed successfully, click OK .8 Right click on the Tony Smith mailbox and choose Exchange tasks .9 On the Welcome to Exchange task wizard page click Next .10 On the Available tasks page click Move mailbox and then click Next .11 On the Move mailbox page click next .12 On the Move mailbox page select SG01/SG01MB01 as the mailbox store and click next .13 On the Move mailbox page click next .14 On the Task Schedule page click next .15 On the Completing Exchange task wizard page click Finish

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RECOVER

SINGLE MAILBOX MAILBOX ONLINE

This task will walk you through how to recover the data from a users when the production mailbox is still online. An example of this would be when a user has accidentally deleted some or all of the email in their mailbox.

Tasks

Detailed steps

Complete the following tasks on: .1 Delete all mail from the users mailbox

EX01
.1 Log on using the following credentials: User Name Administrator Password P@ssword Domain Contoso .2 Open Internet Explorer and connect to http://localhost/exchange/tony.smith. .3 Delete all the messages from the Inbox, Sent Items and Deleted Items. Note: This will simulate a situation where a user has accidentally deleted many messages from their mailbox

.2 Prepare Exchange for mailbox recovery

Note: In order to recover a single mailbox to an Exchange server, DPM does not perform a direct recovery to the production mailbox database. Instead, you must follow this process: 1) Configure the Exchange server to have a Recovery Storage Group 2) Configure the recovery storage group for the database that you wish to recover. 3) Configure this mailbox database so that it can be overwritten by a mailbox recovery 4) Use DPM to select a mailbox for recovery. 5) DPM restores the entire mailbox database to a folder on the Exchange server. 6) The contents of this folder are moved to the Recovery Storage Group and the Recovery Storage Group is mounted. 7) The users mail is merged back into their mailbox using the Exchange Task wizard of Exchange 2003 SP2. 8) An alternative method would be to use the exmerge stand alone utility to export the users mailbox data to

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a .pst file. This process allows DPM to stay in full compliance with the Exchange supportability guidelines. .1 Open Programs, Microsoft Exchange, System Manager. .2 Expand Servers .3 Right click on EX01 and choose new.. Recovery Storage group .4 Enter RSG01 as the name of the new storage group and click on OK .5 Right click on Recovery1 and choose Add database to recover .6 In the search results pane click on SG01-MB01 and click on OK. .7 Click on the database tab. .8 Change the name of the Exchange database to priv1.edb and change the name of the Exchange streaming database to priv1.stm. .9 Click on OK.

Complete the following task on: .3 Recover the Mailbox to a Recovery Storage Group

DPM01
.1 On the Recovery tab, click SG01. .2 In the Recovery time dropdown, select a time that is just before the latest value. Note: If a user deleted important emails, you can select a time prior to the information loss to restore the mailbox to. .3 In the Recoverable Item list, double click on SG01MB01. .4 Right click on the mailbox named Tony Smith and choose Recover. .5 On the Review Recovery Selection page, click Next. .6 On the Select Recover Type page, ensure Copy to a network folder is selected and click Next. .7 On the Specify Destination page, click on the Browse button .8 Navigate until you find EX01, Volumes, C:, temp .9 Click on OK then click on Next. .10 On the Specify Recovery Options page place a check next to Bring database to a clean shutdown state after copying the files and click on Next .11 On the Summary page, click Recover.

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.12 When the operation completes, click Close.

Complete the following tasks on: .4 Recover the data to the Recovery Storage Group and mount the mailbox store.

EX01
.1 Navigate to c:\temp. .2 You should find a directory that was created by DPM when you completed the above recovery. An example would be C:\temp\DPM_4-122009_9.0.17. .3 Browse through that directory until you find the MDBData directory. .4 Cut or paste the data in the mdbdata directory and paste it to C:\Program Files\Exchsrvr\RSG01. If you use the CUT command the data will move to the new directory much quicker. The downside to using this method is that the data is being moved as opposed to copied so you will only be left with one copy of it. .5 Return to the Exchange System Manager console .6 Right click on SG01-MB01 under RSG01 and choose Mount Store .7 Right click on SG01-MB01 under RSG01 and choose Refresh .8 Click on the Mailboxes container .1 Right click on the mailbox Tony Smith and choose Exchange tasks. .2 On the Welcome to Exchange task wizard page click Next .3 On the Available tasks page click Recover mailbox data and then click Next .4 On the Recover Mailbox Data page click next .5 On the Recover Mailbox Data page choose Merge Data and click next .6 On the Task Schedule page click next .7 On the Completing Exchange task wizard page click Finish .1 Open the directory c:\tools\exmerge. .2 Double click on the exmerge.exe utility. .3 On the Welcome to the Microsoft Exchange Mailbox Merge Wizard page click Next .4 On the Procedure Selection page choose Extract or Export and click next .5 On the Two Step Procedure page click next. .6 On the Source Server page enter EX01 in the Exchange Server Name field and click next. .7 On the Database Selection page choose

.5 Recover the data to the users mailbox using the Exchange Task wizard

.6 Recover the data to a .pst file using the exmerge utility.

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RSG01/SG01-MB01 and click Next. .8 On the Mailbox Selection page scroll down and click on the name Tony Smith and click Next. .9 On the Locale Selection page click Next. .10 On the Target Directory page click on Change Folder and select c:\tools, click Next. .11 On the Save Settings page click Next. .12 When the process is complete click on Finish and review the .pst file that was generated in c:\tools.

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