Multimodem Zba: User Guide

MultiModemZBA
MT9234ZBAUSBCDC
UserGuide
MultiModemZBAUserGuide
MT9234ZBAUSBCDC
S000473ARevisionA
Copyright
Allrightsreserved.Thispublicationmaynotbereproduced,inwholeorinpart,withoutpriorexpressedwritten
permissionfromMultiTechSystems,Inc.
Copyright2010byMultiTechSystems,Inc.
MultiTechSystems,Inc.makesnorepresentationsorwarrantieswithrespecttothecontentshereofandspecifically
disclaimsanyimpliedwarrantiesofmerchantabilityorfitnessforanyparticularpurpose.Furthermore,MultiTech
Systems,Inc.reservestherighttorevisethispublicationandtomakechangesinthecontenthereofwithout
obligationofMultiTechSystems,Inc.tonotifyanypersonororganizationofsuchrevisionsorchanges.CheckMulti
TechsWebsiteforcurrentversionsofourproductdocumentation.
RecordofRevisions
Revision
Date
03/04/10
Description
InitialreleaseofMT9234ZBAUSBCDC.
Trademarks
MultiModem,MultiTech,andtheMultiTechlogoareregisteredtrademarksofMultiTechSystems,Inc.
WindowsisaregisteredtrademarkofMicrosoftCorporationintheUnitedStatesand/orothercountries.Other
trademarksandtradenamesmentionedinthispublicationbelongtotheirrespectiveowners.
Patents
Thisdeviceiscoveredbyoneormoreofthefollowingpatents:6,031,867;6,012,113;6,009,082;5,905,794;
5,864,560;5,815,567;5,815,503;5,812,534;5,809,068;5,790,532;5,764,628;5,764,627;5,754,589;D394,250;
5,724,356;5,673,268;5,673,257;5,644,594;5,628,030;5,619,508;5,617,423;5,600,649;5,592,586;5,577,041;
5,574,725;D374,222;5,559,793;5,546,448;5,546,395;5,535,204;5,500,859;5,471,470;5,463,616;5,453,986;
5,452,289;5,450,425;D361,764;D355,658;D355,653;D353,598;D353,144;5,355,365;5,309,562;
5,301,274;7082106;7082141;7092406.Otherpatentspending.
WorldHeadquarters
MultiTechSystems,Inc.
2205WoodaleDrive,MoundsView,Minnesota55112
Phone:7637853500or8003289717Fax:7637859874
www.multitech.com
ContactingMultiTechSupport
OnlineSupportPortal:
https://support.multitech.com
Inordertobetterserveourcustomers,managesupportrequestsandshortenresolutiontimes,wehavecreatedthe
onlinewebportalallowingyoutosubmitquestionsregardingMultiTechproductsdirectlytoourtechnicalsupport
team.Getanswerstoyourmostcomplexquestions,rangingfromimplementation,troubleshooting,product
configuration,firmwareupgradesandmuchmore.
TocreateanaccountandsubmitaSupportCaseonthePortal,visithttps://support.multitech.com.
KnowledgeBaseandSupportServices:
www.multitech.com/support.go
TheKnowledgeBaseprovidesimmediateanswerstoyourquestionsandgivesyouaccesstosupportresolutionsforall
MultiTechproducts.Visitoursupportareaonthewebsiteforothersupportservices.
TechnicalSupport
U.S.officehoursare9am5pm,CST
Country
Europe,MiddleEast,Africa:
U.S.,Canada,allothers:
ByEmail
support@multitech.co.uk
support@multitech.com
Warranty
Warrantyinformationcanbefoundat:
2
ByPhone
(44)1189597774
(800)9722439or(763)7175863
http://www.multitech.com/warranty.go
MultiTechSystems,Inc.MT9234ZBAUSBUserGuide(S000473A)
Chapter1DescriptionandSpecification
CONTENTS
CHAPTER1DESCRIPTIONANDSPECIFICATION.................................................................................................4
Featuresinclude:.....................................................................................................................................................4
UniversalSerialBus(USB).......................................................................................................................................4
PackageContents....................................................................................................................................................4
ATCommandsInfo................................................................................................................................................................4
TechnicalSpecifications...........................................................................................................................................5
CHAPTER2INSTALLATION...............................................................................................................................6
SafetyWarningTelecom..........................................................................................................................................6
ConnecttheModemtoYourPC..............................................................................................................................6
USBConnection.....................................................................................................................................................................6
LineConnection.....................................................................................................................................................................6
PhoneConnection.................................................................................................................................................................6
InstalltheModemDriver........................................................................................................................................7
WindowsInstaller..................................................................................................................................................................7
ManuallyInstallingtheMT9234ZBAUSBCDCinWindows7...............................................................................................9
InstallingtheModeminWindowsVista..............................................................................................................................13
InstallingtheModeminWindowsServer2008,2003andXP.............................................................................................15
CountryConfigurationwithGlobalWizard...........................................................................................................19
UsingtheGlobalWizardtoConfigureYourModem...........................................................................................................19
UsingATCommandstoConfigureYourModem.................................................................................................................19
CHAPTER3OPERATION..................................................................................................................................20
FrontPanel............................................................................................................................................................20
ConnectingtotheInternet....................................................................................................................................20
CHAPTER4REMOTECONFIGURATION............................................................................................................21
BasicProcedure.....................................................................................................................................................21
Setup......................................................................................................................................................................21
ChangingtheSetupPassword.............................................................................................................................................21
ChangingtheRemoteEscapeCharacter.............................................................................................................................21
CHAPTER5TROUBLESHOOTING.....................................................................................................................22
NoneoftheIndicatorsLight................................................................................................................................................22
TheModemDoesNotRespondtoCommands...................................................................................................................22
TheModemCannotConnectWhenAnswering..................................................................................................................22
TheModemDoesntWorkwithCallerID............................................................................................................................22
FaxandDataSoftwareCantRunattheSameTime...........................................................................................................22
TheModemDialsButCannotConnect...............................................................................................................................23
TheModemDisconnectsWhileOnline...............................................................................................................................24
APPENDIXAREGULATORYCOMPLIANCE........................................................................................................25
FCCPart68Telecom..............................................................................................................................................25
FCCPart15Regulation..........................................................................................................................................26
CanadianLimitationsNotice..................................................................................................................................26
IndustryCanada.....................................................................................................................................................26
InternationalModemRestrictions........................................................................................................................27
APPENDIXBWASTEELECTRICALANDELECTRONICEQUIPMENT.....................................................................29
APPENDIXCCROHSHT/TSSUBSTANCECONCENTRATION..............................................................................30
APPENDIXDASCIICONVERSION.....................................................................................................................31
INDEX................................................................................................................................................................32
Chapter 1 Description and

Specification
CongratulationsonyourpurchaseoftheMultiModemZBAUSBmodem.YourMultiModemproductdata/fax
modemsupportsremoteconfigurationanddialupconnections.ItoffersV.34/33.6KfaxandErrorCorrection
Modethatreducesfaxtransmissiontimebymorethanhalfwhencomparedtotraditionalfaxmodems.In
addition,theyaregloballyapprovedforuseinmanycountriesaroundtheworld.Thismeansonemodelcanship
virtuallyanywhere.
ThisUserGuidewillhelpyouinstall,configure,test,anduseyourmodem.
ChecktheMultiTechsWebsiteforcurrentversionsofourproductdocumentation.
Featuresinclude:
V.92/56Kdownloadspeedsand48KuploadspeedswhenconnectingwithV.92servers
V.44compressionimprovesdatathroughputrates
Class1.0andClass2.1faxingatspeedstoV.34/33.6Kbps(SuperG3)
ErrorCorrectionMode(ECM)providesfastandreliablefaxtransmissions
WindowsPlugandPlayoperation
Linuxcompatible
U.S.CallerIDreporting
Remoteconfigurationforcentralizedsetupandcontrol
Globallyapprovedmodelsforuseinmanycountriesworldwide
Smallfootprintandstackabledesign
Selfresettinglightningprotection
Flashmemoryforeasyupdates
USBcableincluded
Twoyearwarranty
UniversalSerialBus(USB)
UniversalSerialBus(USB),definedbyaconsortiumofindustryleaders,permitsconnectionofmultiplelowspeed
andmediumspeedcomputerperipheraldevicessuchastelephones,modems,printers,keyboards,mice,and
scanners;allfromasinglepersonalcomputerport.Thespecification,basedonanopenarchitectureisquickly
becomingastandardfeatureinnewdesktopandnotebookcomputers.
PackageContents
TheMultiModemUSBpackagecontains:
AMultiModemdata/faxmodem
Asetoffourselfadhesiveplasticfeet
OneProductCD
OneUSBcable
Onemodulartelephonecable
ATCommandsInfo
TheATCommandsfortheMultiModemarepublishedinaseparateReferenceGuideincludedonyourproductCD
andpostedontheMultiTechwebsite.
TechnicalSpecifications
YourMultiModemZBAUSBCDCmodemmeetsthefollowingspecifications:
TradeName
MultiModemZBA
ModelNumber
MT9234ZBAUSB
ServertoClientDataRates V.90speedswhenaccessingaV.90orV.92server(actualspeeddependsonserver
capabilitiesandlineconditions)
ClienttoServerDataRates Upto50KbpswhenaccessingaV.92server(actualspeeddependsonservercapabilities
andlineconditions);otherwise,thesameasclienttoclientdatalines.
ClienttoClientDataRates
33600,31200,28800,26400,24000,21600,19200,16800,14400,12000,9600,7200,
4800,2400,1200,0300bps
FaxDataRates
33600,31200,28800,26400,24000,21600,19200,16800,14400,12000,9600,7200,
4800,2400,1200,0300bps
ModemCompatibility
ITUTV.92,V.90,V.34enhanced,V.34,V.34bis,V.32,V.32bis,V.22;Bell212Aand103;
ITUTV.21,V.42,V.42bis,V.44
FaxCompatibility
ITUTSuperGroup3,Class1.0,2.0,2.1,T.4,T.30,V.21,V.27ter,V.29,V.34,V.17;TIA/EIA
578Class1,2,TR29.2
ErrorCorrection
ITUTV.42
DataCompression
ITUTV.44(4:1throughput),V.42bis(4:1throughput),MNP5(2:1throughput)
FlowControl
XON/XOFF(software),RTS/CTS(hardware)
IntelligentFeatures
Plugandplay;fullyATcommandcompatible;autodial,redial,repeatdial;pulseortone
dial;dialpauses;autoanswer;callerID;EIAextendedautomode;adaptivelineprobing;
automaticsymbolandcarrierfrequencyduringstartup,retrain,andraterenegotiation;
DTMFdetection;callstatusdisplay,autoparityanddatarateselections;keyboard
controlledmodemoptions;nonvolatilememory;onscreendisplaysformodemoption
parameters;commandlinesofupto40characterseach;remoteconfiguration
CommandBuffer
40characters
TransmitLevel
12dBm(Euro/NAM) variesbycountry/regionsetting
FrequencyStability
0.01%
ReceiverSensitivity
43dBmunderworstcaseconditions
AGCDynamicRange
43dB
Connectors
USBconnector;twoRJ11phonejacks
Cables
Diagnostics
OneRJ11phonecable
OneUSBcable
Note:Anycablesconnectedtothecomputershouldbeshieldedtoreduceinterference.
Poweronselftest,localanalogloop,local digitalloop,remotedigitalloop.
Environmental
Temperaturerange0 50 C(32120 F);humidityrange2090%(noncondensing)
Dimensions
10.9cmwidex14.5cmlongx2.5cmhigh(4.3 x5.7 x1.10)
Weight
227g(8oz)
Power
Typical Maximum
MeasuredVolts4.964.94
Current(AMPS)0.1360.176
Watts0.6750.869
LimitedWarranty
2year
Chapter2Installation
Chapter 2 Installation
ThischaptershowsyoustepbystephowtosetupyourMultiTechMultiModemproduct.
SafetyWarningTelecom
UsethisproductonlywithULandcULlistedcomputers.
Toreducetheriskoffire,useonly26AWG(.41mm)orlargertelephonewiring.
Neverinstalltelephonewiringduringalightningstorm.
Neverinstallatelephonejackinwetlocationsunlessthejackisspecificallydesignedforwetlocations.
Nevertouchuninsulatedtelephonewiresorterminalsunlessthetelephonelinehasbeendisconnected
atthenetworkinterface.
Usecautionwheninstallingormodifyingtelephonelines.
Avoidusingatelephoneduringanelectricalstorm.Thereisariskofelectricalshockfromlightning.
Donotuseatelephoneinthevicinityofagasleak.
Thisproductmustbedisconnectedfromthetelephonenetworkinterfacewhenservicing.
ConnecttheModemtoYourPC
Placingthemodeminaconvenientlocation,connectittoyourcomputersUSBport,tothetelephoneline,and,
optionally,toyourtelephone.
USBConnection
PlugoneendoftheUSBcableintotheUSBconnectoronthemodem,andtheotherendintoaUSBport
connectoronyourcomputer.
LineConnection
PlugoneendofthephonecableintothemodemsLINEjackandtheotherendintoaphonelinewalljack.
Note:TheLINEjackisnotinterchangeablewiththePHONEjack.DonotplugthephoneintotheLINEjackorthe
linecableintothePHONEjack.
Note:TheFederalCommunicationsCommission(FCC),andIndustryCanadaimposecertainrestrictionson
equipmentconnectedtopublictelephonesystems.SeeAppendixAformoreinformation..
PhoneConnection
Forvoiceonlycalls,youcanoptionallyplugatelephoneintothemodemsPHONEjack.
InstalltheModemDriver
WindowsInstaller
YourproductCDcontainsaninstallerprogramforcurrentWindowsoperatingsystems(WindowsXPandnewer
only)thatshouldbeusedbeforeplugginginyourUSBmodem.ShouldyouhappentoconnectyourUSBmodem
beforeusingtheinstallerprogram,pleasefollowthedirectionsinthefollowingsectionsforyourparticular
versionofWindows.
1. InserttheproductCDintoacompatibledrive.Donotconnectyourmodemyet.
2. ClickonthePreinstallWindowsDriversbuttonfromthemainsplashscreenoftheCD.
Clickthebuttonthatmatchesyouroperatingsystem[32bitor64bit].Youcanseewhattypeofsystem
youareusingfromtheControlPanel|Systemscreen.
a. WindowsmaypopupaUserAccountControlwindow.SelecttheYESbuttontocontinuewiththe
driverinstallation.
4. Clickonthenextbuttontostartthedriverpreinstallation.
3.
5.
Therewillbeatransitoryscreen,thentheprocesswillcomplete.ClickontheFinishbutton.
6.
7.
ConnectyourUSBmodemtoanavailableportandWindowswilldetectandinstallthemodem.
Yourinstallationiscomplete.
Aftertheinstallationhasbeencompleted,youshouldtesttheoperationofyournewMT9234ZBAUSBby
registeringit.KeyintheURLgivenbelowandfollowtheonlineinstructions:
http://www.multitech.com/en_US/TOOLS/Forms/register/warranty.asp
ManuallyInstallingtheMT9234ZBAUSBCDCinWindows7
IfyoudidnotusethepreinstallerforWindows,thisistheprocessforinstallingyourmodem.
AfterconnectingyourMT9234ZBAUSBCDCtoanavailableUSBport,Windows7willreportthatthedriver
softwarewasnotsuccessfullyinstalled;Windows7nolongerusesthenewdevicewizardforinstallations.
PointingWindows7tothedriversneededisasimpleprocessasshownbelow.
1. InsertyourMT9234ZBAUSBCDCproductCDintoanavailabledrive.YoucanignoreorclosetheCDStart
Menufornow.
2. ClicktheWindowsStartbuttonandselectControlPanelfromtheoptionsintherighthandpane.
3. LeftclicktheHardwareandSoundlink.
4. IntheDevicesandPrinterssectionatthetop,clicktheDeviceManagerlinkattheend.
5. Inthelistofdevices,youwillseeanitemcalledMT9234ZBAUSBCDC.Rightclickonthisitemandselect
UpdateDriverSoftware.
10
6. ChoosethesecondoptionBrowsemycomputerfordriversoftwareandleftclickonit.
7. ClickontheBrowsebuttonandnavigatetothedrivecontainingtheMT9234ZBAUSBCDCCDanddouble
clicktoopenthat.
8. Selectthefoldercontainingtheappropriatedriversforyourinstall(either34bitor64bit)andclickOK.
11
9. ClicktheNextbuttonatthebottomoftheUpdateDriverSoftwarewindowtocontinuetheinstallation.
10. AtthispointyoumayseeaWindowsSecuritywindowstatingthatthepublishercannotbeverifiedclick
Installthisdriversoftwareanyway.
11. Therewillbeatransitoryscreenastheinstallationcompletes.
12. ClickCloseonthelastscreentocompletetheinstallation.
13. Yourmodemisnowinstalledandreadytouse.
Aftertheinstallationhasbeencompleted,youshouldtesttheoperationofyournewMT9234ZBAUSBby
registeringit.KeyintheURLgivenbelowandfollowtheonlineinstructions:
12
InstallingtheModeminWindowsVista
1.
Powerupyourcomputer.
2.
Ifyouhavenotalreadydoneso,connectthemodemsUSBcabletoaUSBportonthecomputerand
connectthephonelinebetweenthemodemandatelephonewalljack.
3.
WindowswilldetectthatthenewmodemispresentandstarttheNewHardwarewizard.Selectthe
Locateandinstalldriversoftware(recommended)option.
Note:Throughouttheinstallation,youmaybepromptedbytheVistaUserAccountControl(hereafter
referredtoastheUAC).Whenprompted,pleaseclicktheContinuebuttontoproceedwiththe
installation.
4.
5.
TheNewHardwarewizardwillnowaskifyouwanttosearchonlinefordrivers,selectDontsearch
online.
Windowswillnowdirectyoutoinsertthediscthatcamewithyourdeviceifyouhavenotalreadydone
so,puttheMT9234ZBACDCdiscintoyouropticaldrive.
Note:TheCDfortheMT9234ZBACDCutilizestheAutorunfeature.YoushouldexittheCDmenuifit
appearsduringtheinstallprocess.
ClicktheNextbutton.
13
6.
AftersearchingtheCDandfindingthenecessaryfile,apopupwindowforWindowsSecuritywillaskif
youwanttoinstallthedevicesoftwarefromMultiTechSystemsIncorporated.
ClicktheInstallbutton.
7.
Windowswillnowfinalizetheinstallation.
8.
WhenthesoftwareforthisdevicehasbeensuccessfullyinstalledscreenappearswithWindowshas
finishedinstallingthedriversoftwareforthisdevice:MultiMobileMT9234ZBACDC.
ClickClose.
AfterinstallationhasbeencompletedandyouhaveInternetaccesssetup,youshouldtesttheoperationof
yournewMT9234ZBACDCbyregisteringit.KeyintheURLgivenbelowandfollowtheonlineinstructions:
14
InstallingtheModeminWindowsServer2008,2003andXP
ThisinstallationassumesaWindowsServer2008,XP,or2003operatingsystem.Theprocedurebelowwas
completedwithWindowsXP;theotheroperatingsystemslistedwillhaveasimilarsequenceandscreens.
1. ConnecttheUSBcablebetweentheMultiModemandthePC.
2. InserttheMultiMobileMT9234ZBACDCCDintoyourCDROMdrive.TheCDusestheAutorunfeature,
andafterabriefdelay,theMultiMobileMT9234ZBACDCSetupWelcomescreenappears.Closethe
Welcomescreen.
Insomesituations,theoperatingsystemwilldisplayaFoundNewHardwareWizardscreenandasksyou:
CanWindowsconnecttoWindowsUpdatetosearchforsoftware?
SelectNo,notthistime.ThenclickNext.
3. TheFoundNewHardwareWizardscreenhelpsyouinstallthesoftwarefortheMT9234ZBACDC.
ClickInstallfromalistorspecificlocation(Advanced),andthenclickNext.
15
4. ThenextscreenisthePleasechooseyoursearchandinstallationoptions.
SelectonlySearchremovablemedia(floppy,CDROM).
ClickNext.
5. PleasewaitwhilethewizardsearchesfortheMT9234ZBACDC.
16
6. YoumaybepromptedbytheWindowsLogocheck.Itissafetocontinue(selecttoContinueAnyway)as
theinstallationfilehaspassedcertificationtestingforWindowsVista(allotheroperatingsystemsmay
displayacertificationwarning).
7. Pleasewaitwhilethewizardinstallsthesoftware.
17
8. AttheCompletingtheFoundNewHardwareWizardscreenfortheMultiMobileMT9234ZBACDCclick
Finish.
Installationisnowcomplete.
AftertheinstallationhasbeencompletedandyouhaveInternetaccesssetup,youshouldtestthe
operationofyournewMT9234ZBACDCbyregisteringit.KeyintheURLgivenbelowandfollowtheon
lineinstructions:http://www.multitech.com/en_US/TOOLS/Forms/register/warranty.asp
18
CountryConfigurationwithGlobalWizard
Differentcountrieshavedifferentrequirementsforhowmodemsmustfunction.Therefore,beforeyouuseyour
modem,youmustconfigureittomatchthedefaultsofthecountryinwhichyouareusingit.Youcanuseoneof
twoconfigurationmethods:
UsingtheGlobalWizardtoConfigureYourModem
UsingATCommandstoConfigureYourModem
UsingtheGlobalWizardtoConfigureYourModem
TheGlobalWizardconfigurationutilityisrecommendedforcomputersrunningWindowsServer2008,Vista,XP,
and2003.TheGlobalWizardcanconfigureyourmodemforaspecificcountrywithjustafewmouseclicks.
1. InserttheProductCDintotheCDROMdrive.TheAutorundialogboxappears.
2. ClickInitialSetupandCountrySelection.
3. Chooseeither:
RunGlobalWizardfromCD.Thiswillnotloadthewizardontoyourharddrive,or
InstallGlobalWizardontheHD.Thiswillinstallthewizardontoyourharddriveforfutureuse.
4. TheGlobalWizarddialogboxappears.ClickNext.
5. TheGlobalWizardsearchesforyourmodemandidentifiesit.ClickNext.
6. SelectthecountryinwhichthemodemwillbeusedandthenclickNext.
7. Reviewyourchoiceofcountry.Ifitiscorrect,clickNexttoconfigurethemodem.
8. WhenGlobalWizardannouncesthattheparametershavebeenset,clickFinishtoexit.
UsingATCommandstoConfigureYourModem
NonWindowsuserscanconfigurethemodemusingATcommands.Youmustenterthesecommandsinyour
communicationprogramsterminalwindow.
1. Runyourfavoritecommunicationprogramandopentheprogramsterminalwindow.
2. Toconfigurethemodemforaspecificcountry,typeAT%T19,0,nn,wherennisthecountrycodein
hexadecimalformat,andthenpressENTER.ThemessageOKdisplays.
3. Toverifythechange,typeATI9,andthenpressENTER.
Thecountry/regioncodedisplays:
Example
Country/Region
Euro/NAM
ATcommand
Countrycode
(hexadecimal)
(decimal)
AT%T19,0,34(default)
52
Thecompletelistofcountry/regioncodescanbefoundontheMultiTechWebsiteat
http://www.multitech.com/en_US/PRODUCTS/Categories/Device_Networking/global_modems/configuration.asp
TheGlobalModemCountryApprovalspagedisplays.Onthispageyoucanviewapprovals,configurationstrings
andresponsesbycountryandproduct.
19
Chapter3Operation
Chapter 3 Operation
FrontPanel
TheMultiModemproducthas6LEDindicatorsonthefrontpanelthatindicatestatus,configuration,andactivity.
TransmitData.TheTDLEDflasheswhenthemodemistransmittingdatatoanothermodem.
ReceiveData.TheRDLEDflasheswhenthemodemisreceivingdatafromanothermodem.
CarrierDetect.TheCDLEDlightswhenthemodemdetectsavalidcarriersignalfromanother
modem.Itisonwhenthemodemiscommunicatingwiththeothermodemandoffwhenthelinkis
broken.
OffHook.TheOHLEDlightswhenthemodemisoffhook,whichoccurswhenthemodemisdialing,
online,oransweringacall.TheLEDflasheswhenthemodempulsedials.
TerminalReady.TheTRLEDlightswhenacommunicationsprogramisusingthemodem.Itmeans
themodemisreadyforanoutgoingorincomingcall.Itgoesoffwhenthecommunicationsprogram
disconnects.Whenitgoesoff,aconnectedmodemwillalsodisconnect.
Power.ThePWRledlightswhenthemodemisinstalledinWindows.
ConnectingtotheInternet
YourMultiTechmodemisyourgatewaytotheInternetandtheWorldWideWeb.ToaccesstheInternetand
Webviayourmodem,youmustestablishadialupaccountwithanInternetserviceprovider(ISP).Tolocatean
ISPnearyou,lookinalocaldirectoryorcomputerpublication.YourISPshouldprovideyouwiththefollowing
information:
Username(alsocalleduserID)
Password
Accessnumber(thenumberyoucalltoconnecttotheserver)
Hostnameand/ordomainname
DomainNameServer(DNS)serveraddress
If,besidestheWeb,youusetheInternetforemailandnewsgroups,yourISPshouldalsoprovideyouwiththe
followinginformation:EmailorPOPmailaddress;POPserveraddress;MailorSMTPaddress
InternetConnection
BeforeyoucanconnecttotheInternet,youmustsetuparemotenodeclientprogramonyourcomputer.Most,if
notall,Windowsbrowserscanautomaticallyopenthisconnection.Forinstructionsonhowtosetupthis
connection,consultyourISPoryouroperatingsystemsonlinehelporprinteddocumentation.ManyISPsinclude
withtheirserviceaprogramthatwillinstallandconfigurethisconnectionautomaticallyforyou.
20
Chapter4RemoteConfiguration
Chapter 4 Remote Configuration

Remoteconfigurationisanetworkmanagementtoolthatallowsyoutoconfiguremodemsanywhereinyour
networkfromonelocation.Withpasswordprotectedremoteconfiguration,youcanissueATcommandstoa
remoteMultiModemproductformaintenanceortroubleshootingasifyouwereonsite.
BasicProcedure
ThefollowingstepsarevalidregardlessofwhethertheconnectionisestablishedbythelocalortheremoteMulti
Techmodem.
1. EstablishadataconnectionwitharemoteMultiModemproduct.
2. SendthreeremoteconfigurationescapecharactersfollowedbyATandthesetuppassword,andpress
ENTER.Example:%%%ATMTSMODEM.Youhavefourtriestoenterthecorrectpasswordbefore
beingdisconnected.Ifthepasswordiscorrect,theremotemodemrespondswithOK.
3. YoucannowsendATcommandstoconfiguretheremotemodem.
4. Whenyouhavefinishedconfiguringtheremotemodem,savethenewconfigurationbytyping
AT&W0,andpressingEnter.
5. TypeATOandpressEntertoexitremoteconfiguration.Youcanthenbreaktheconnectioninthe
normalway.
CAUTION:Ifyouhangup/disconnectwhileyouareinremoteconfigurationmode,itmaylockuptheremote
modem.
Setup
MultiTechmodemsareshippedwithadefaultsetuppassword(MTSMODEM).Becauseanyonewhohasan
ownersmanualknowsthedefaultsetuppassword,forsecurityyoushouldchangethepasswordandpossiblyalso
theremoteconfigurationescapecharacter.
ChangingtheSetupPassword
1. OpenadatacommunicationsprogramsuchasPhoneToolsorHyperTerminal.
2. Tochangethepassword,typeAT#S=xxxxxxxx,wherexxxxxxxxstandsforthepassword,andpress
ENTER.Thepasswordcanincludeanykeyboardcharacter,andmustbeonetoeightcharacterslong.
ThemodemrespondswithOK.
3. Thenewpasswordissavedautomatically.YoucannoweitherentermoreATcommandsorexitthe
datacommunicationsprogram.Thenexttimeyouremotelyconfigurethemodemyoumustusethe
newsetuppassword.
Note:Youcanonlychangethesetuppasswordlocally;youcannotdoitremotely.Also,passwordsarecase
sensitive.Thenexttimeyouenterthepassword,itmustbeinthesamecaseasyousetitup.
ChangingtheRemoteEscapeCharacter
Toincreasesecurity,youcanchangearemotemodemsremoteconfigurationescapecharacter.Theremote
configurationescapecharacterisstoredinregisterS9.Thefactorydefaultis37,whichistheASCIIcodeforthe
percentcharacter(%).ForASCIIcodecharacters,refertoAppendixE.SettingS9to0(zero)disablesremote
configurationentirelybutifyoudothisremotely,youwontbeabletochangeitbackremotely!
1. EstablisharemoteconfigurationlinkwiththeremotemodemasdescribedinBasicProcedure.
2. TypeATS9=n,wherenistheASCIIcodeforthenewremoteconfigurationescapecharacter,
thenpressENTER.
3. SavethenewvaluebytypingAT&WandpressingENTER.
4. TypeATO<CR>toexitremoteconfiguration.
21
Chapter5Troubleshooting
Chapter 5 Troubleshooting
Yourmodemwasthoroughlytestedatthefactorybeforeitwasshipped.Ifyouareunabletomakeasuccessful
connection,orifyouexperiencedatalossorgarbledcharactersduringyourconnection,itispossiblethatthe
modemisdefective.However,itismorelikelythatthesourceofyourproblemlieselsewhere.Thefollowing
symptomsaretypicalofproblemsyoumightencounter:
NoneoftheLEDslightwhenthemodemison.
Themodemdoesnotrespondtocommands.
Themodemdialsbutisunabletomakeaconnection.
Themodemdisconnectswhileonline.
Themodemcannotconnectwhenanswering.
Dataisbeinglost.
Therearegarbagecharactersonthemonitor.
ThemodemdoesntworkwithCallerID.
Faxanddatasoftwarecantrunatthesametime.
NoneoftheIndicatorsLight
Whenyoupluginthemodem,theoperatingsystemdetectsandconfiguresthemodem,andtheTRLEDshould
comeon.
IftheTRLEDdoesnotcomeon,checktoseethatthedriverfromtheproductCDhasbeeninstalled,referto
Chapter2oninstallingthemodemdriver.
TheModemDoesNotRespondtoCommands
Makesureyouareissuingthemodemcommandsfromdatacommunicationsoftware,eithermanuallyin
terminalmodeorautomaticallybyconfiguringthesoftware.(Youcannotsendcommandstothemodem
fromtheDOSprompt.)
Makesureyouareinterminalmodeinyourdatacommunicationprogram,thentypeATandpressENTER.
IfyougetanOKresponsefromyourmodem,yourconnectionsaregoodandtheproblemlikelyisinthe
connectionsetupinyourcommunicationsoftware.
TryresettingyourmodembyunpluggingtheUSBcablefromthemodem,andthenpluggingitbackin.
Tryrebootingthecomputer.
Themodemmighthaveaproblembeyondthescopeofthisuserguide.IfyouhaveanotherMultiTech
modem,tryswappingmodems.Iftheproblemgoesaway,thefirstmodemispossiblydefective.
TheModemCannotConnectWhenAnswering
Autoanswermightbedisabled.Turnonautoanswerinyourdatacommunicationsprogramorsendthe
commandATS0=1(ATS0=2ifyouhaveCallerIDservice)tomakesureyourmodeminterminalmode.
TheModemDoesntWorkwithCallerID
CallerIDinformationistransmittedbetweenthefirstandsecondrings,soifautoansweristurnedoff
(S0=0)orifthemodemissettoanswerafteronlyonering(S0=1),themodemwillnotreceiveCallerID
information.Checkyourinitializationstring,andifnecessarychangeittosetthemodemtoanswerafter
thesecondring(S0=2).
MakesurethatyouhaveCallerIDservicefromyourtelephonecompany.
FaxandDataSoftwareCantRunattheSameTime
22
Communicationsdevicescanbeaccessedbyonlyoneapplicationatatime.InWindows2003andhigher,
youcanhavedataandfaxcommunicationapplicationsopenatthesametime,buttheycannotusethe
samemodematthesametime.
TheModemDialsButCannotConnect
TherecanbeseveralreasonstheZBAfailstomakeaconnection.Possibilitiesinclude:
lackofaphysicalconnectiontothetelephoneline.
awrongdialtone.
abusysignal.
awrongnumber.
nomodemattheotherend.
afaultymodem,computer,orsoftwareattheotherend.
incompatibilitybetweenmodems.
Youcannarrowthelistofpossibilitiesbyusingextendedresultcodes.Extendedresultcodesareenabledby
default.Iftheyhavebeendisabled,enterATV1X4andpressENTERwhileinterminalmode,orincludeV1X4inthe
modemsinitializationstring.Whenyoudialagain,themodemwillreportthecallsprogress.
IfthemodemreportsNODIALTONE,checkthatthemodemstelephonelinecableisconnectedtoboth
themodemsLINEjack(notthePHONEjack)andthetelephonewalljack.Ifthecablelookssecure,try
replacingit.Ifthatdoesntwork,theproblemmightbeinyourbuildingstelephoneinstallation.Totest
thebuildinginstallation,plugatelephoneintoyourmodemstelephonewalljackandlistenforadial
tone.Ifyouhearadialtone,yourmodemmightbeinstalledbehindacompanyphonesystem(PBX)with
aninternaldialtonethatsoundsdifferentfromthenormaldialtone.Inthatcase,themodemmightnot
recognizethedialtoneandmighttreatitasanerror.CheckyourPBXmanualtoseeifyoucanchangethe
internaldialtone;ifyoucant,changeyourmodemsinitializationstringtoreplaceX4withX3,whichwill
causethemodemtoignoredialtones(note,however,thatX3isnotallowedinsomecountries,suchas
FranceandSpain).
IfthemodemreportsBUSY,theothernumbermightbebusy,inwhichcaseyoushouldtryagainlater,or
itmightindicatethatyouhavefailedtoadda9,prefixtothephonenumberifyoumustdial9foran
outsideline.
Ifyoumustdial9togetanoutsideline,theeasiestwaytodialitautomaticallyistoincludeitinthe
modemsdialprefix,e.g.,ATDT9,.Notethecomma,whichinsertsapausebeforethenumberisdialed.By
inserting9,intothedialprefix,youdonothavetoincludeitineachdirectoryentry.
TochangethedialprefixinWindows98HyperTerminal,selectCallfromtheCallmenu,clickDialing
Properties,andtype9inthelocalandlongdistanceboxesinHowIdialfromthislocation.
IfthemodemreportsNOANSWER,theothersystemhasfailedtogooffhook,oryoumighthavedialeda
wrongnumber.Checkthenumber.
IfthemodemreportsNOCARRIER,thephonewasansweredattheotherend,butnoconnectionwas
made.Youmighthavedialedawrongnumber,andapersonansweredinsteadofacomputer,oryou
mighthavedialedthecorrectnumber,buttheothercomputerorsoftwarewasturnedofforfaulty.
Checkthenumberandtryagain,ortrycallinganothersystemtomakesureyourmodemisworking.Also,
trycallingthenumberonyourtelephone.Ifyouhearharshsounds,thenanothermodemisanswering
thecall,andthemodemsmightbehavingproblemsnegotiatingbecauseofmodemincompatibilitiesor
linenoise.Tryconnectingatalowerspeed.
23
TheModemDisconnectsWhileOnline
IfyouhaveCallWaitingonthesamephonelineasyourmodem,itcaninterruptyourconnectionwhen
someonetriestocallyou.IfyouhaveCallWaiting,disableitbeforeeachcall.Inmosttelephoneareasin
NorthAmerica,youcandisableCallWaitingbyprecedingthetelephonenumberwith*70(checkwith
yourlocaltelephonecompany).
YoucanautomaticallydisableCallWaitingbyincludingthedisablingcodeinthemodemsdialprefix(e.g.,
ATDT*70,notethecomma,whichinsertsapausebeforethenumberisdialed).Tochangethedial
prefixinWindows98HyperTerminal,selectCallfromtheCallmenu,clickDialingProperties,checkThis
locationhasCallWaiting,andselectthecorrectcodeforyourphoneservice.
Ifyouhaveextensionphonesonthesamelineasyourmodem,youorsomeoneelsecaninterruptthe
connectionbypickingupanotherphone.Ifthisisafrequentproblem,disconnecttheextensionphones
beforeusingthemodem,orinstallanotherphonelineespeciallyforthemodem.
Checkforlooseconnectionsbetweenthemodemandthecomputerandthetelephonejack.
Youmighthavehadapoorconnectionbecauseoflineconditionsortheproblemmighthaveoriginated
ontheotherendoftheline.Tryagain.
Ifyouwereonlinewithanonlineservice,itmighthavehunguponyoubecauseoflackofactivityonyour
partorbecauseyouexceededyourtimelimitfortheday.Tryagain.
24
AppendixARegulatoryCompliance
Appendix A Regulatory Compliance

FCCPart68Telecom
1. Thisequipmentcomplieswithpart68oftheFederalCommunicationsCommissionRules.Ontheoutside
surfaceofthisequipmentisalabelthatcontains,amongotherinformation,theFCCregistrationnumber.
Thisinformationmustbeprovidedtothetelephonecompany.
2. ThesuitableUSOCjack(UniversalServiceOrderCodeconnectingarrangement)forthisequipmentis
shownbelow.Ifapplicable,thefacilityinterfacecodes(FIC)andserviceordercodes(SOC)areshown.
3. AnFCCcomplianttelephonecordandmodularplugisprovidedwiththisequipment.Thisequipmentis
designedtobeconnectedtothetelephonenetworkorpremiseswiringusingacompatiblemodularjack
thatisPart68compliant.Seeinstallationinstructionsfordetails.
4. Theringerequivalencenumber(REN)isusedtodeterminethenumberofdevicesthatmaybeconnected
tothetelephoneline.ExcessiveRENsonthetelephonelinemayresultinthedevicenotringingin
responsetoanincomingcall.Inmost,butnotall,areasthesumoftheRENsshouldnotexceed5.0.Tobe
certainofthenumberofdevicesthatmaybeconnectedtotheline,asdeterminedbythetotalRENs,
contactthelocaltelephonecompany.
5. Ifthisequipmentcausesharmtothetelephonenetwork,thetelephonecompanywillnotifyyouin
advancethattemporarydiscontinuanceofservicemayberequired.Butifadvancenoticeisnotpractical,
thetelephonecompanywillnotifyyouassoonaspossible.Also,youwillbeadvisedofyourrighttofilea
complaintwiththeFCCifyoubelieveitisnecessary.
6. Thetelephonecompanymaymakechangesinitsfacilities,equipment,operations,orproceduresthat
couldaffecttheoperationoftheequipment.Ifthishappens,thetelephonecompanywillprovideadvance
noticeinorderforyoutomakenecessarymodificationsinordertomaintainuninterruptedservice.
7. Iftroubleisexperiencedwiththisequipment(themodelofwhichisindicatedbelow)pleasecontact
MultiTechSystems,Inc.attheaddressshownbelowfordetailsofhowtohaverepairsmade.Ifthe
troubleiscausingharmtothetelephonenetwork,thetelephonecompanymayrequestyouremovethe
equipmentfromthenetworkuntiltheproblemisresolved.
8. Norepairsaretobemadebyyou.RepairsaretobemadeonlybyMultiTechSystemsoritslicensees.
Unauthorizedrepairsvoidregistrationandwarranty.
9. Thisequipmentshouldnotbeusedonpartylinesorcoinlines.
10. Ifsorequired,thisequipmentishearingaidcompatible.
11. Thisproductislabeledwiththefollowinginformation:
Manufacturer:
TradeName:
MultiModemZBA
ModelNumber:
MT9234ZBAUSB
FCCRegistrationNumber:
US:AU7MM01BMT9234SMI
Ren:
0.1B
ModularJack(USOC):
RJ11
ServiceCenterinUSA:
2205WoodaleDrive
MoundsView,MN55112
(763)7853500Fax(763)7859874
25
FCCPart15Regulation
ThisequipmenthasbeentestedandfoundtocomplywiththelimitsforaClassBdigitaldevice,pursuantto
47CFRFCCPart15regulations.Thestatedlimitsinthisregulationaredesignedtoprovidereasonable
protectionagainstharmfulinterferenceinaresidentialenvironment.Thisequipmentgenerates,uses,andcan
radiateradiofrequencyenergy,andifnotinstalledandusedinaccordancewiththeinstructions,maycause
harmfulinterferencetoradiocommunications.However,thereisnoguaranteethatinterferencewillnotoccurin
aparticularinstallation.Ifthisequipmentdoescauseharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuserisencouragedtotrytocorrecttheinterference
byoneormoreofthefollowingmeasures:
Reorientorrelocatethereceivingantenna.
Increasetheseparationbetweentheequipmentandreceiver.
Plugtheequipmentintoanoutletonacircuitdifferentfromthattowhichthereceiverisconnected.
Consultthedealeroranexperiencedradio/TVtechnicianforhelp.
Thisdevicecomplieswith47CFRFCCPart15rules.Operationofthisdeviceissubjecttothefollowing
conditions:
1. Thisdevicemaynotcauseharmfulinterference,and
2. Thisdevicemustacceptanyinterferencethatmaycauseundesiredoperation.
Warning:Changesormodificationstothisunitnotexpresslyapprovedbythepartyresponsibleforcompliance
couldvoidtheusersauthoritytooperatetheequipment.
CanadianLimitationsNotice
Notice:Theringerequivalencenumber(REN)assignedtoeachterminaldeviceprovidesanindicationofthe
maximumnumberofterminalsallowedtobeconnectedtoatelephoneinterface.Theterminationonaninterface
mayconsistofanycombinationofdevicessubjectonlytotherequirementthatthesumoftheringerequivalence
numbersofallthedevicesdoesnotexceed5.
Notice:TheIndustryCanadalabelidentifiescertificatedequipment.Thiscertificationmeansthattheequipment
meetscertaintelecommunicationsnetworkprotective,operationalandsafetyrequirements.TheIndustryCanada
labeldoesnotguaranteetheequipmentwilloperatetotheuserssatisfaction.
Beforeinstallingthisequipment,usersshouldensurethatitispermissibletobeconnectedtothefacilitiesofthe
localtelecommunicationscompany.Theequipmentmustalsobeinstalledusinganacceptablemethodof
connection.Thecustomershouldbeawarethatcompliancewiththeaboveconditionsmaynotprevent
degradationofserviceinsomesituations.Repairstocertifiedequipmentshouldbemadebyanauthorized
Canadianmaintenancefacilitydesignatedbythesupplier.Anyrepairsoralterationsmadebytheusertothis
equipmentorequipmentmalfunctionsmaygivethetelecommunicationscompanycausetorequesttheuserto
disconnecttheequipment.
Usersshouldensurefortheirownprotectionthattheelectricalgroundconnectionsofthepowerutility,
telephonelinesandinternalmetallicwaterpipesystem,ifpresent,areconnectedtogether.Thisprecautionmay
beparticularlyimportantinruralareas.
Caution:Usersshouldnotattempttomakesuchconnectionsthemselves,butshouldcontacttheappropriate
electricinspectionauthority,orelectrician,asappropriate.
IndustryCanada
ThisClassBdigitalapparatusmeetsallrequirementsoftheCanadianInterferenceCausingEquipment
Regulations.
CetappareilnumriquedelaclasseBrespectetouteslesexigencesduReglementCanadiensurlematriel
brouilleur.
26
InternationalModemRestrictions
Somedialingandansweringdefaultsandrestrictionsmayvaryforinternationalmodems.Changingsettingsmay
causeamodemtobecomenoncompliantwithnationaltelecomrequirementsinspecificcountries.Alsonote
thatsomesoftwarepackagesmayhavefeaturesorlackrestrictionsthatmaycausethemodemtobecomenon
compliant.
EMC,Safety,andR&TTEDirective
TheCEmarkisaffixedtothisproducttoconfirmcompliancewiththefollowingEuropeanCommunityDirectives:
CouncilDirective2004/108/ECof15December2004ontheapproximationofthelawsofMemberStatesrelating
toelectromagneticcompatibility;
And
CouncilDirective2006/95/ECof12December2006ontheharmonizationofthelawsofMemberStatesrelating
toelectricalequipmentdesignedforusewithincertainvoltagelimits;
And
CouncilDirective1999/5/ECof9March1999onradioequipmentandtelecommunicationsterminalequipment
andthemutualrecognitionoftheirconformity.
ThailandApproval
TranslationinThai
Thistelecomdeviceandequipmentisconformtotechnicalstandardno.
or
ThistelecomdeviceandequipmentisconformtorequirementtoNTC
.........
or
.
SouthAfricanNotice
Thismodemmustbeusedinconjunctionwithanapprovedsurgeprotectiondevice.
27
RestrictionoftheUseofHazardousSubstances(RoHS)
CertificateofCompliance
2002/95/EC
MultiTechSystems,Inc.confirmsthatthisproductnowcomplieswiththechemicalconcentrationlimitations
setforthinthedirective2002/95/ECoftheEuropeanParliament(RestrictionOftheuseofcertainHazardous
SubstancesinelectricalandelectronicequipmentRoHS)
TheseMultiTechSystems,Inc.productsdonotcontainthefollowingbannedchemicals:
Lead,[Pb]<1000PPM
Mercury,[Hg]<1000PPM
HexavalentChromium,[Cr+6]<1000PPM
Cadmium,[Cd]<100PPM
PolybrominatedBiphenyl,[PBB]<1000PPM
PolybrominatedDiphenylEther,[PBDE]<1000PPM
MaximumSolderingtemperature=260C(waveonly)
Notes:
1.
LeadusageinsomecomponentsisexemptedbythefollowingRoHSannex;therefore,higherlead
concentrationcouldbefound.
a. Leadinhighmeltingtemperaturetypesolders(i.e.,tinleadsolderalloyscontainingmorethan
85%lead).
b. Leadinelectronicceramicparts(e.g.,piezoelectronicdevices).
REACHStatement
RegistrationofSubstances:
AftercarefulreviewofthelegislationandspecificallythedefinitionofanarticleasdefinedinECRegulation
1907/2006,TitleII,Chapter1,Article7.1(a)(b),itisourcurrentviewMultiTechSystems,Inc.productswouldbe
consideredasarticles.Inlightofthedefinitionin7.1(b)whichrequiresregistrationofanarticleonlyifit
containsaregulatedsubstancethatisintendedtobereleasedundernormalorreasonableforeseeable
conditionsofuse,ouranalysisisthatMultiTechSystems,Inc.productsconstitutenonregisterablearticlesfor
theirintendedandanticipateduse.
SubstancesofVeryHighConcern(SVHC)
PerthecandidatelistofSubstancesofVeryhighConcern(SVHC)publishedOctober28,2008wehavereviewed
thesesubstancesandcertifytheMultiTechSystems,Inc.productsarecompliantpertheEUREACH
requirementsoflessthan0.1%(w/w)foreachsubstance.IfnewSVHCcandidatesarepublishedbytheEuropean
ChemicalsAgency,andrelevantsubstanceshavebeenconfirmed,thatexceedsgreaterthan0.1%(w/w),Multi
TechSystems,Inc.willprovideupdatedcompliancestatus.
MultiTechSystems,Inc.alsodeclaresithasbeendulydiligentinensuringthattheproductssuppliedare
compliantthroughaformalizedprocesswhichincludescollectionandvalidationofmaterialsdeclarationsand
selectivematerialsanalysiswhereappropriate.Thisdataiscontrolledasapartofaformalqualitysystemandwill
bemadeavailableuponrequest.
28
AppendixBWEEEStatement
Appendix B Waste Electrical and

Electronic Equipment
July,2005
TheWEEEdirectiveplacesanobligationonEUbasedmanufacturers,distributors,retailersandimporterstotake
backelectronicsproductsattheendoftheirusefullife.AsisterDirective,ROHS(RestrictionofHazardous
Substances)complementstheWEEEDirectivebybanningthepresenceofspecifichazardoussubstancesinthe
productsatthedesignphase.TheWEEEDirectivecoversallMultiTechproductsimportedintotheEUasof
August13,2005.EUbasedmanufacturers,distributors,retailersandimportersareobligedtofinancethecostsof
recoveryfrommunicipalcollectionpoints,reuse,andrecyclingofspecifiedpercentagespertheWEEE
requirements.
InstructionsforDisposalofWEEEbyUsersintheEuropeanUnion
Thesymbolshownbelowisontheproductoronitspackaging,whichindicatesthatthisproductmustnotbe
disposedofwithotherwaste.Instead,itistheusersresponsibilitytodisposeoftheirwasteequipmentby
handingitovertoadesignatedcollectionpointfortherecyclingofwasteelectricalandelectronicequipment.The
separatecollectionandrecyclingofyourwasteequipmentatthetimeofdisposalwillhelptoconservenatural
resourcesandensurethatitisrecycledinamannerthatprotectshumanhealthandtheenvironment.Formore
informationaboutwhereyoucandropoffyourwasteequipmentforrecycling,pleasecontactyourlocalcity
office,yourhouseholdwastedisposalserviceorthesellerfromwhomyoupurchasedtheproduct.
29
AppendixCCROHSHT/STSubstanceConcentration
Appendix C - C-ROHS HT/TS Substance

Concentration
(MII) (EIP)
39
RoHS Multi-Tech Systems Inc. (TS) (HS)
//
(PB)
(Hg)
(CD)
(CR6+)
(PBB)
(PBDE)
IC
/
LED
/ CD
30
/ SJ/Txxx-2006
AppendixDASCIIConversion
Appendix D ASCII Conversion

ASCIIConversionChart
CTRL
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
CODE
HEX
NUL
SOH
STX
ETX
EOT
ENQ
ACK
BEL
BS
HT
LF
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
00
01
02
03
04
05
06
07
08
09
0A
0B
0C
0D
0E
0F
10
11
12
13
14
15
16
17
18
19
1A
1B
1C
1D
1E
1F
Null,orallzeros
StartofHeader
StartofText
EndofText
EndofTransmission
Enquiry
Acknowledge
BellorAlarm
Backspace
HorizontalTab
LineFeed
DEC
0
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
CODE
SP
!
"
#
$
%
&
'
(
)
*
+
,
.
/
0
1
2
3
4
5
6
7
8
9
:
;
<
=
>
?
VT
FF
CR
SO
SI
DLE
DC1
DC2
DC3
DC4
NAK
HEX
20
21
22
23
24
25
26
27
28
29
2A
2B
2C
2D
2E
2F
30
31
32
33
34
35
36
37
38
39
3A
3B
3C
3D
3E
3F
DEC
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53
54
55
56
57
58
59
60
61
62
63
VerticalTab
FormFeed
CarriageReturn
ShiftOut
ShiftIn
DataLinkEscape
DeviceControl1
DeviceControl2
DeviceControl3
DeviceControl4
NegativeAcknowledge
CODE
@
A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z
[
\
]
^
_
SYN
ETB
CAN
EM
SUB
ESC
FS
GS
RS
US
DEL
HEX
DEC
40
41
42
43
44
45
46
47
48
49
4A
4B
4C
4D
4E
4F
50
51
52
53
54
55
56
57
58
59
5A
5B
5C
5D
5E
5F
64
65
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68
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70
71
72
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89
90
91
92
93
94
95
CODE
`
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
{
|
}
~
DEL
HEX
DEC
60
61
62
63
64
65
66
67
68
69
6A
6B
6C
6D
6E
6F
70
71
72
73
74
75
76
77
78
79
7A
7B
7C
7D
7E
7F
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
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119
120
121
122
123
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126
127
Sync.
EndTransmissionBlock
Cancel
EndofMedium
Substitute
Escape
FileSeparator
GroupSeparator
RecordSeparator
UnitSeparator
Delete
31
Index
Index
A
ATCommands............................................................4
REACHStatement....................................................28
Remoteconfiguration..............................................21
Remoteconfigurationescapecharacter.................21
Remotenodeoperation..........................................20
C
Canadianregulations...............................................26
Connectingthemodem.............................................6
SafetyWarningTelecom............................................6
DOCregulations.......................................................26
Technicalspecifications.............................................5
Troubleshooting.......................................................22
Troubleshootingautoanswer................................22
TroubleshootingCallWaiting................................24
TroubleshootingCallerID......................................22
Troubleshootinginitializationstrings....................23
Troubleshootingresultcodes................................23
Troubleshootingtelephoneline............................23
Troubleshootingtestingthemodem.....................23
FCCregulations........................................................25
Frontpanel...............................................................20
G
GlobalWizard..........................................................19
L
LEDindicators..........................................................20
Lineconnection..........................................................6
P
Phoneconnection......................................................6
W
WasteElectricalandElectronicEquipment(WEEE)
Statement.............................................................29
Windows7DriverInstallation...................................9
WindowsVistaDriverInstallation...........................13
32

Multimodem Zba: User Guide

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MultiModemZBA

Chapter 1 Description and

Temperaturerange0 50 C(32120 F);humidityrange2090%(noncondensing)

10.9cmwidex14.5cmlongx2.5cmhigh(4.3 x5.7 x1.10)

Chapter 4 Remote Configuration

Appendix A Regulatory Compliance

Appendix B Waste Electrical and

Appendix C - C-ROHS HT/TS Substance

Appendix D ASCII Conversion

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