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SAPCenterofExcellenceWorkshop

DefineYourCenterofExcellenceandMapItsCreation GoinglivewithSAPenterpriseapplicationsisonlytheendofthebeginning.Inordertothriveaftergolive,you needtherightorganizationtodrivecontinuousbusinessimprovement.

DoaneAssociatesprovidesatwodayworkshopthathelpsyoudefineyourSAPCenterofExcellenceandplanits implementation.
Enterprise Domain
Users EnterpriseProgramManagement ProcessOwners Users Users Users

Enablement Domain

Super Users

Super Users HelpDesk

Super Users

Super Users

AnintegratedSAPCenterofExcellence (CoE)willdriveclientinitiativesandwill tietogetherbusinessprocessdesign, systemanddataconfiguration, integration,testing,andenduser preparationactivities.


To Be As Is
Positionthecompanyfor transformationalchange(allthetime)
Business

ChangeManagement/ContinuousEducation

Applications Domain

Finance

Sales

Logistics

Production

SoftwareConfiguration&Support CustomApplications IntegrationManagement(Functional,CrossApplication) BusinessIntelligence

Continuous businessimprovement

Optimizationofcurrent systemusage

ITSupport Domain

IntegrationManagement(Technical)/Interfacing ProductionControl/ChangeManagement

MaintenanceandsupportofSAP andrelatedfunctions (SAP/CRM/SCM)

IT

Maintenancemodeisnotwhatyouhadinmind

Optimizebusinessprocessesthatdrivebusinessbenefitcontinually Optimizeendusercompetencyandemployeefulfillmentofbusinessprocesses Providecontinuedcoherenceandintegrationoffunctionalityanddatathrough allprocesschains.

TheSAPCenterofExcellenceworkshopisbestprecededbyanSAPMaturityAssessment whichprovidesarichandactionablediagnosticregardingyourSAPmaturity.

SAPCenterofExcellenceWorkshopAgenda

DayOne:
AM IntroductionandWorkshopLogistics

Presentation:Anintroductiontotheprinciples,functions,andusesofanSAPCenterofExcellencewithafocusongaining Business&ITalignmentandmeasurablebusinessbenefit PM CurrentOrganizationGapAnalysis:astructuredanalysisofyourfirmscurrentorganizationcomparedtoaCenterof


Excellencedestinationyieldingaprioritizedlistofgapstobeaddressed. GoalSetting:adeterminationofkeygoalstobeaddressedinthemappingofaneworganization.Specificgoalsrelativeto business&ITalignment,endusercompetency,thestateofSAPapplications,infrastructure,andsustainabilitywillbeestablished.

Enterprise Domain: defines how program and process are managed Enablement Domain: defines how end users are prepared and supported Application Domain: defines how applications are configured and integrated IT Support Domain: defines how integrated applications are maintained and supported

DayTwo:
AM DraftCenterofExcellenceOrganization:ahighlevelpositioningoftheCenterofExcellencewithinyourfirmsoverall organizationfollowedbyadomainbydomainoutlineofneworganization. PM MapTransition:planthetransitionfromyourexistingorganizationtothenewCenterofExcellencewithafocusonorganizational readinessandonindividualjobdescriptionsandindividualtransitionrequirements.
At the foundation of this workshop are best practices for SAP deployment culled from field experience and deep primary research begun in 2001. No two centers of excellence are identical and the path to thriving after go-live will vary for each firm. Therefore, the agenda and contents of this workshop can be tailored to fit your individual needs and context.

For more information, contact Michael Doane at (678) 364-1788 or michael@michael.doane.com

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