AREAS OF SPECIALISATION

COURSES TITLES

Administration

Office Management.

COURSE CONTENT 1. The Functions of the Executive Assistant

COURSE OBJECTIVES

The main objective of this Program is to enhance the knowledge and skills of participants for effective delivery of their duties.

TARGET GROUP Executive Assistants, Secretaries Office Managers who directly support Chief Executives Officers.

Mode od Deliver Insrructed Led

2. Management Skills for the Front Office 3. Client Relations 4. Management of Meetings 5. Managing Your Time and Your Boss 6. Management of Stress 7. Work Ethics Project Planning and Management 1. National Development Perspective 1. Equip participants with the ability to improve their performance in project planning as well as up graded their skills regarding techniques for implementing and managing development projects

This programme is designed Insrructed Led for those responsible for monitoring and evaluation of projects both during the design or the implementation phase (projects financed by the World Bank, UNDP, USAID, CIDA, AFDB, EU, etc) and by extension for project managers working in technical and functional departments and ministries of para-statals

2. The Project Concept

2. Equip participants with the ability to increase their understanding of perspective of national development

3. The Project Cycle 4. The Project Analysis 5. The Project Appraisal 6. Project Scheduling 7. Management Of Projects 8. Project Implementation 9. Procurement Procedures and Managing Contracts 10. Monitoring and Evaluation 11. Project Report Writing Planning Effective Office Management and Administratio n Office and managerial role/approaches to management thinking 1. supervisors 2. administrative assistants and 3. Personal assistants.

Office planning and layout Communication in the office Control of office activities
2

FINANCE

1. Budgeting

Supervision/leadership in the office Motivating employees Statistics for forecasting and budgeting Introduction to financial statements: concepts and preparation Budgets, budgeting, budgetary controls (government and private organizations) Financial Management Sources of capital

Upgrade the financial management and budgeting skills of public servants. Provide private sector managers with skills to achieve better resource allocation and use.

This course is specifically designed for personnel who work in Budget Planning Units and those who have responsibility for formulating and executing the annual budgets of their organisations.

Financial decisions Financial reporting Investment appraisal Financial analysis and ratios The Capital Budgeting Process Generating Investment Project Proposal Understand what in a fundamental area of Financial Management Describe the budgeting and planning cycle

2. Capital Budgeting

Estimating Project AfterTax Incremental Operating Cash Flows Project Evaluation and Selection: Alternative Methods Project Monitoring: Progress Reviews and Post-Completion Audits The Problem of Project Risk Total Project Risk Contribution to Total Firm Risk Managerial Options

Explain many types of methods used to prepare operational budgets and the advantages and disadvantages of each.

Identify the basic steps in preparing an operational budget. Identify budget variances and determine how to address and control them Prepare a capital budget and justify capital expenditures Justify a budget in a budget review meeting

Human resources

1. Certificate in human Resource Management.

The course will cover:

Acquired the modern concepts, policies and practices of human resource management

Strategic Human Resource Acquired the skills of managing Management people strategically

This course is for Human Resource Managers/Officers, Personnel Managers/Officers, Senior Executive Members in government service, public corporations and private enterprise charged with the responsibility of managing people, administering Human

Developing Policies/Plans

Explored tested and innovative strategies for improving the management of the organizations most vital resources - the people

Resource Policies and Programmes

Training & Development Labour / Employment Law Understanding Organizational Behaviour Developing Organizational Culture Compensation Management Performance Appraisal Effective Human Resource Management Planning and Policy The course will examine the relationship between the overall management of the Organisations and the human resources management, the shared and complementary responsibilities of HR specialists and line managers in creating and managing a highly skilled and motivated work force for the economy of the 21st Century. HR professionals,

Framework of HRM

line managers, and

Recruitment and selection Training and development The Act of Being an Effective Personal Assistant

those aspiring to be HR specialists Executive Assistants,

Personal Assistants, Pastors Assistants. Executive Secretaries etc

MARKETING

introduction to marketing research

Defining market research and its role in business decision making Marketing research process Finding and selecting strategic market information Available tools to find strategic market information Marketing research and business decisions Marketing intelligence systems

Identifying potential customers,

Non-marketing Managers

Understanding existing customers better, Setting realistic targets,

Entrepreneurs SME Managers

Developing effective strategies, and Identifying business opportunities.

Research Officers

Advertising Staff

ICT

Microsoft Project Management

The specific modules of the course are:

Using Microsoft Project Management tools for Effective Project Management.

Project Managers, Business Analysts,

Overview of ICT in Project Management Establishing a Project Using Microsoft Project Applying Microsoft Project for Updating Project Progress ICT Considerations and Practical Application of the Project Management Triangle Planning Tasks and Assigning Schedules with Microsoft Project Managing Project Performance Using Microsoft Project Fundamental Project Management Analysis with Electronic Spreadsheet Managing Resources and Finalizing Planning with Microsoft Project Project Reporting and Documentation with Microsoft Project

Operation Managers, Team Leads, Product Managers,

Marketing Managers,

IT Managers,

Data Analysts,

PMO Managers/Directors,

Project Schedulers and anyone who is connected to the project schedule

Fundamental Project Management Analysis with Electronic Spreadsheet Setting Baselines, Tracking Progress and Reporting Financial Modelling / Business Spreadsheet Applications Appreciation of the finance function Managers in key nonfinance positions

Financial statement modeling and Analysis (Balance sheet preparation, Income statement)

Basic Financial Calculations; Cost of Capital, Return On Investment (ROI), Internal Evaluate business performance Rate of Return (IRR ) Expert system for micro finance enterprises and payroll systems for institutions Competence in planning, monitoring and controlling budget Better understanding of corporate financing decisions How to evaluate investment projects
E-Commence Using the Internet y Intro to using the internet to generate income.

How to read and understand financial statements

Marketing, HR, IT, Project, Technical, Production, and Health professionals with administrative duties Entrepreneurs

SME managers and operators

y Internet as a marketing tool. Web technologies available y client relationship management though use of web y frequent web content management (web presence management) E-commence y Intro to using the using the Mobile Mobile technologies to web content generate income. y Mobile technologies as a marketing tool. Mobile technologies available