INTRODUCTION

TravelOGold is an online travel company making business and leisure travel easier and flexible. The company began with the motive of empowering travellers with comprehensive choices. TravelOGold offers best deals on holiday packages, hotel bookings, airline tickets and car rentals across India and other popular travel destinations of the world. All the travel related services along with customized packages considering different requirements of corporate, executive & leisure travel are offered by us. TravelOGold provides reservation facility in hotels across Asia-Pacific, Europe and Middle East regions at best prices with assurance of instant booking. We have tied up with numerous domestic and international airlines to offer flight tickets at cheaper prices than before. Working in close alliance with numerous airlines operators, we offer best deals to our esteemed guests. We are associated with airport lounges, clubs and other lifestyle joints to make your travel experience spectacular. Our instant booking cycle, quicker response rates and the shortest possible turnaround time for visitor queries provide us growth momentum to better serve our customers. Best-value products and services are offered on all travel verticals by our round-the-clock customer support. The customer support executives also provide assistance for visa-related requirements for any country you plan to visit. We assist you with destinations, facilities and a seamless experience offered by none other. We are a peoples company and work together aligning our efforts to

deliver best possible travel services to our customers, and be the leader in travel industry.

MANAGEMENT

Founder and Managing Director - Mr. Jyoti Ranjan

Jyoti Ranjan is the Founder and Managing Director of TravelOGold who holds immense knowledge of travel industry. His leadership skills and great strategic insight have helped in leading companys business initiatives across the globe. He is a management visionary and a radical thinker, whose conviction and dedication have enabled TravelOGold provide solutions for all travel verticals. Jyoti started his career with IBM Global after completing his bachelors from Ranchi University, India. He holds Masters and Doctorate degree in Business Administration. After completing his second masters from University of Wollongong in Dubai, Jyoti moved to Japan as a Corporate Account Manager with Mitsubishi. He has twice been shortlisted and nominated as Leaders of Tomorrow and Youngest Business Leader of India by India Mart and Economic Times Young Leaders respectively. In his 10 years of diverse and cross-functional experience in various fields, he has worked with companies like Microsoft, FedEx, Yale University, Red Cross and American Youth Organization as a leadership advisor. He still heads the Asia-Pacific Core Group at ILI, New York. Jyoti is also an honorary member on the Board of Directors with some of the ecommerce, IT and Engineering Services companies.

He is a prominent Strategic Planner, Change Manager, Leadership Advisor and Brand Developer in the industry. His efficient people management makes him one of the leading entrepreneurs to work with.

Cofounder and Other Directors

Chairman- Mr. Bharat Kasyup Mr. Bharat Kasyup plays an integral part of strategic planning. He is a brilliant communicator and a dynamic person having extra drive to pursue the goals. At TravelOGold, he is instrumental in defining the management structure and overseeing the business operations. Mr. Kasyup is the Founding Director of various educational institutes and is associated with many charitable organisations as his interest lies in 'lending a helping hand towards a noble cause'. He firmly believes, 'every calling is great when greatly pursued.

Chief Executive Officer- Mr. Vikas Kumar

Mr. Vikas Kumar holds extensive knowledge of IT industry. Mr. Kumar, MCSE, CCNA, MSc (IT) is a man of diversified interests and a successful business entrepreneur. He has corporate exposure of seven years in the industry. Mr. Vikas has worked in IT companies like Samsung Heavy Industries Pvt. Ltd. and Progressive InfoTech Pvt. Ltd. He has received various awards for his outstanding performance and excellence. He believes in setting objectives and attaining them within a time frame. He is a travel freak and believes that the world is a book and those who do not travel, read only one page. He plays an integral part at TravelOGold to make people feel the delight of life.

Chief Technology Officer- Mr. Piyush Dubey

Mr. Piyush Dubey understands the important role technology plays in

every domain. He is keen to take travel industry to a new height with his leadership skills exemplified through experience. He holds Masters Degree in Computer Applications and has worked with companies like CPA Global, an Intellectual Property giant. After a successful career in CPA Global, he worked with Tech Mahindra, RECL and Airtel before deciding to pitch in with other partners to shape up TravelOGold. With his sharp knowledge about latest technologies, he focuses to make TravelOGold tech savvy and a leader amongst its competitors. He states that the company will not only provide OTA business but will also target the undiscovered segment of the travel market called the micro-tripper".

Advisor- Mr. U.K. Nair Mr. U.K. Nair has profound experience and is the senior advisor of

TravelOGold. He has done his graduation from Calicut University in Political Science and commenced his career with his own travel agency from 1980 to 1990 in Mumbai. He has also worked as an active member in The Indian Express.

Travelogold Ethics and Values

We are a peoples company, committed to a set of core values that not only define who we are, but also serve as guiding pillars to help us become the company we would like to be. We live up to these values and take great care to align individual and organisational growth at every step. Our corporate values and ethical responsibilities are based on the strategy of meeting the needs of its people and making our operations attain cutting edge in the global market. Leadership We are led by the vision to become world-class leader in every aspect of our operations. Our people management, developing team leadership with enhanced skills-sets, healthy work culture and best compensation for our employees have made us at par with our competitors. We focus on better relationship with our investors, business partners, suppliers and customers; extensive range of products and services meeting all customer segments. Integrity We practise highest ethical standards and ensure consistency in

delivering what we commit. Our responsibility lies in treating everyone fairly with trust and respect, and maintaining transparency in everything we do. Quality Management Our commitment to quality management helps us improve the business operations and focus towards our customers, suppliers and employees. We operate with a commitment to achieve excellence by responding to the changes and continuous quality improvements in what we do. TravelOGold works to deliver services that will be best in class. Peoples Company/ Employee Oriented Approach We recognise people as our strength and asset. We work as a team by learning and sharing innovative ideas and knowledge. TravelOGold encourages cooperative efforts from our people at all levels and at every stage. Being trustworthy and straightforward in all our working relations, opportunities for personal growth and development help our employees succeed and ensure quality output.

HR PRACTICES
Flexible work arrangements Flexible work time Encouragement for teamwork and cooperation High employee satisfaction All employees on first-name basis Ample opportunity to give ideas and suggestions Constant motivation for better performance Competitive market driven compensation and benefits. Link performance appraisals to pay Comprehensively considers and shoulder workforce issues

WORK ETIQUETTE
The office has been divided into workstations, with each individual being allotted a separate workstation. As soon as you join us, you will be allotted a separate workstation. You may have to bear with some initial adjustments; its our responsibility to avoid such delays, whenever possible. Kindly do not shift your workstation, without prior intimation to the HR department.

OFFICE ATTIRE
The key operative factor on dressing is ELEGANCE. The dress code is formals on all weekdays and casuals on Saturdays.

WORKING HOURS
We work 6 days in a week from Monday to Saturday. The regular working hours begin at 9.30am and end at 6.30pm Flexi Time: We practice flexi time till 10.00am which should be compensated by working till 7.00pm. If you report to work after 10.00am; No. of late comings 1-2 Days 3 Days 4-6 Days Above 6 days Action A gentle reminder Will be accounted half day leave Will be accounted one day leave Will be accounted three days leave

Being on time is not just an organizational requirement, but also a reflection of our regard for discipline and Punctuality, so please be on time. * Any change in working hours will be intimated to all by the HR department.

LUNCH AND TEA BREAKS

Tea and coffee are available in the pantry round the clock hence no stipulated Tea breaks. However a max of 15 mins of T-break twice a day is allowed. Lunch break again isnot stipulated however 30 mins is allowed.

ATTENDANCE & MOVEMENT REGISTER

Kindly sign in the attendance register at the reception to register your presence. This is a statutory/company requirement. In case you leave the office premises during office hours either for Official or Personal purposes kindly put remarks in the register. *It is compulsory for all employees to sign the attendance register (In Time and Out time) every day. If any employee

doesnt sign the In Time or Out time in the register, the day will be marked as a leave.

ACCESS CARD
Everyone will be provided with an Access Control + Identity Card (Proximity Card), which allows you to enter the office. Kindly make it a point to wear your Identity Cards when you are in the Office. Its compulsory not only from the security point of view but also helps to keep track of your attendance in the office.

PERSONAL EMOLUMENTS & PERKS

We will be opening your salary account with HDFC bank to the HR/ Finance department. Your salary will be directly credited to your bank account on or before last day of every month. Our salary cycle will be from 21st to 20th. Incase of unauthorized absence and leave without pay pro-rata deductions will be made. As your salary details are confidential information we request you to keep it that way. *Discussing this with peers is against the company policy.

TDS
Tax will be deducted at source from salary as per income tax laws prevailing from time to time. Once in a quarter the organization will accept declaration with adequate proof for thepurpose of computing tax, all the employees need to furnish information regarding their investment for the purpose of tax computations. Details like medical receipts, rent receipts, home loan, Investments in PPF ,insurance receipts etc are some of the documents required for this purpose. At the time of joining you are required to produce details of previous employment earnings and tax deducted at source.

PERFORMANCE APPRAISALS
Your salary will be reviewed periodically as per company policy. Your increments are discretionary and are subject to your performance and results during the review period. The HR will take regular feedback from the reporting manager and based on the feedback received, you will have an apposite appraisal.

DONTs OF OUR ORGANISATION

Smoking Smoking is strictly prohibited inside the office premises and corridors. Your cooperation is requested as this policy must be rigidly enforced to comply with safety laws.

Workplace Harassment
Its our policy that any form of racial, sexual, national origin or other harassments of or abusive treatment towards employees, guests, customers, or applicants for employment in any form will not be tolerated. Employees are expected to treat their colleagues, clients and other with due respect. Any employee who feels that he or she is a victim of harassment may bring this to the notice of HR department and necessary action will be taken. Some more donts Use of Abusive, threatening or obscene language Disorderly conduct of any kind in the premise of the company or client such as fighting (oral & physical) Violation of rules and regulations set by the company Causing hazardous or unsafe working conditions Personal conduct, which is obnoxious or abusive to other employees or to customers. This includes gossiping and spreading rumours and statements that are of a defamatory nature. Restricting or interfering with others work or attempting to induce others to do so. Misuse of internet and other facilities provided by the organization. Non conformity to workplace expectations Violation of safety and security rules Gambling in company or client premises Performing personal business during working hours Engaging in other employment without prior approval from the management Discussing your salary and benefits with other employees. Theft of company property. Signing on behalf of other employee Possession of weapons Using of personal floppy, CDs etc.

Leave Policy
Objective: The objective of this policy is to define the various types of leave entitlement and the procedure to avail such leave.

Effective Date: This policy will come into force effective February 1, 2012. The leave accounting year will be the April to March every year. Entitlement: All employees on the rolls of the Company will be entitled to 39 days of leave per annum. Types of Leave - No of days Earned leave (EL) 15 Casual leave (CL) 12 Sick leave (SL) 12

Earned Leave

EL will be credited to every employee on a pro-rata basis at the beginning of financial year i.e. 1st April. Intervening holidays / weekly off will be accounted as leave. Employees on probation are not eligible for EL. Employee will be eligible for leave encashment for the number of days he/she has to his/her credit at the time of separation. EL will be calculated on the basic salary of the employee.

Casual Leave & Sick Leave (CL) All employees (confirmed / probationer) will be eligible for casual leave on a pro-rata basis. . CL can be availed up to a maximum of 3 consecutive days. It can only be prefixed or suffixed to company holidays / weekly off and not to Earned leave. Employees availing CL for more than 3 days for medical reasons should produce Medical Certificate.

Maternity Leave (ML) Every female married employee will be eligible for 90 days of Maternity leave.

ML will be restricted to two live births during the life of a female employee. Minimum (160) days of actual work in twelve months preceding the date of expected delivery is necessary for grant of ML. Employee may avail of twelve weeks of ML, six weeks each preceding and following the delivery. Employees requiring extension of leave on medical grounds should produce a Medical Certificate and leave will be considered on merits of the case. In case of miscarriage, based on the company medical advisors recommendation, leave will be granted up to six weeks following the day of miscarriage. ML will be a paid leave up to a maximum of 90 days only.

Loss of Pay (LOP) Employees availing leave more than the number of days to their credit will have a loss of pay to the extent of excess leave taken. Procedure for Availing Leave All leaves to be approved by your reporting manager. It is the duty of the reporting manager to keep the HRD informed. Leave request to be sent to reporting manager and he has to forward the approval to hr@travelogold.com Sick leaves should be informed to the concerned person through calls/mails before 10:00AM followed with the above mentioned procedure, otherwise leave without pay will be applicable. For maternity leave, provisional leave application must be made at least 20 days before the expected date of delivery. This policy will be reviewed periodically and amendments will be made suitably to conform to business we are in from time to time. The Management reserves the right to make such changes as may be required.

SEPERATION POLICY
The objective of this policy is to outline the procedure to be followed during separation. Applicability: This policy is applicable to all the employees of JVP Travelogold Services Pvt. Ltd.

Procedure: Care is to be taken that all resignations are treated with maximum confidentiality by all Concerned, till formally accepted by the Company. For Technical Resources: The employee should submit his resignation to the HR. The HR / Functional Head will ensure that all attempts are made informally to help the employee to rethink through his decision. HR would discuss on this issue with the reporting authority and will take a decision jointly with the Management on the release date of the employee

For Non-technical resources: The employee will submit his resignation to his Manager with a copy to the HR department. The manager would take a decision jointly with the management on the release date of the employee. Notice Period: The purpose of notice period is to provide time to the employee to finish his/her assigned task and the Company to make alternative arrangements. Employees who wish to resign are required to give notice period of 15 working days. Clearance: All employees are requested to get a clearance before their exit. The company at its sole discretion may relieve an employee prior to the expiry of notice period. Termination: An employee may be terminated from the services of the company if the employee has worked against the interest of the company. Settlement of Dues: All settlement will be computed after 15th of the month. Settlement will be calculated based on the number of days worked. Leave salary is permitted only if the employee completes at the least 6 months with the organization. Encashment of Leaves will be computed on the basic salary of the employee on the month of separation and the mode of calculation will be in accordance with the Leave Policy of the Company. Leave salary can be a management decision if the separating employee has not worked for the interest of the company. Compensation In Lieu Of Notice Period: Company reserves the right to pay or not to pay or recover salary in lieu of notice period as follows; In the event of early release on ethical grounds notice pay salary will be decided on a case to case basis. For early release for misconduct etc., no

salary will be payable for unexpired notice period. Interpretation of this policy will be done by Head of Human Resources function in consultation with the Business Head.