Thank you for purchasing the Disc-Go-Pod PLUS Disc Repair Machine.

Inside this manual are

the tips and techniques developed from a decade of disc repair at Disc Go Technologies Inc.
Taking the time to read through this manual will help you to achieve the best results with your
disc repair system.

If you have any problems, questions or suggestions regarding this machine, please do not
hesitate to contact our customer service department using our Toll Free number at 1-866-237-
3724.

IMPORTANT SAFEGUARDS
When using electrical appliances, basic safety precautions should always be followed, including
the following:

1. Read all instructions.

2. To protect against the risk of electrical shock, do not put cord, plug or machine in water or
other liquid.
3. Close supervision is necessary when any appliance is being used by or near children.
4. Unplug the Disc-Go-Pod from the outlet when not in use or before putting on or taking
parts off, or before cleaning.
5. Avoid contact with moving parts.
6. Do not operate any appliance with a damaged cord or plug, or after the appliance
malfunctions or is dropped or damaged in any manner. Call our Toll Free customer
support line at 1-866-237-3724 for information on examination, electrical repair,
mechanical repair or adjustment.
7. The use of attachments not recommended or sold by Disc Go Technologies Inc. may
cause fire, electric shock or injury.
8. Do not use outdoors.
9. Do not let cord hang over edge of table or counter, or touch hot surfaces.
10. Do not disconnect the machine with wet hands.
11. Do not unplug the machine by pulling on the power cord.
12. Disconnect the machine if it becomes hot for any reason.

Disc-Go-Pod Plus Owner Manual 1

 Disc-Go-Pod Plus: Set-Up Instructions ………………………….3
Supplied Components ………………………………………………………3
Machine Description ………………….……………………………………..3
Preparation and Materials …………………………………………………4
Setting Up your Disc-Go-Pod ………………………………………………4
Preparing the Polishing Wheels ….………………………………4
Filling the Polishing Tank …………………………………………4
Repairing Your First Disc …………………………………………………..4
Loading the Disc …….…………………………………….………4
Repairing the Disc …….…………………………….…………….5
Removing the Disc …….…………………………………..………5
Cleaning and Maintenance …….……………………………………..……6
Basic Daily Cleaning ………………………………………………6
Pump Maintenance ………………………………………………..6

Your Guide to Disc Repair …………………………………………7

Why Do Scratches Appear on my Discs? ………………………………..7
How Are Discs Made? ………………………………………………………7
How Does Disc Repair Work on Scratched Discs? …………………….8
How Can I Tell if My Disc is in Need of Treatment? …………………….9
Identify if the CD or DVD can be Fixed ………………………….9
Cracks ….…………………………………………………9
Dents ……………………………………………………..9
Warping ….……………………………………………….9
Identify the type of disc ……………………………………………9
Inspect for specific damage …….………………………………10
Determining Which Side is Scratched …………………………………..11
The Reflection Test ……………………………………………...11
DVD Damage – Layer Separation ..….…………………………11
Scratch Damage ………………………………………………….11
Scratch Damage Levels …………………………………………11
Light Damage …….……………………………………..12
Medium Damage ……………………………………….12
Heavy Damage ………………………………………….13
Limitation of Use………………….………………………………………………….14
Disclaimer…………………………………………………………………………….14
Warranty………………………………………………………………………………14
Customer Service…………………………………………………………………… 15
Additional Components…………………………………………………………… 15

Troubleshooting Guide ……………………………………………16

Disc-Go-Pod Plus Owner Manual

2
Supplied Components
• Disc-Go-Pod Plus Disc Repair Machine (1)
• Bottles of Polishing Compound (2)
• Sets of Polishing Pads (2)
• 1 fl. oz. Disc-Go-Tech Final Spray (1)
• Disc-Go-Tech Cleaning Cloth (1)
• Clean Assistant (1)
• Owner’s Manual (1)

Machine Description

1. Polishing Pads 7. Power Indicator Light

2. Polish Feed 8. Polish Tank
3. Disc Cushion & Disc Plate 9. Polish Pump
4. Disc Clamping Knob 10. Lid
5. Start/Stop/Timer Button 11. Polishing Well
6. Release for Catch Lid 12. Polish Tube

Set-up Instructions
3
Preparation and Materials
Remove your Disc-Go-Pod PLUS from the box and ensure that all listed components are in the
box. Before you begin the set-up procedure, please make sure you have the following items
ready:

§ Electrical Outlet – 110V grounded

§ A level work surface
§ Towel for clean up
§ Access to water
§ Disc-Go-Tech Cleaning Cloth
§ Bottle of polish

Setting Up Your Disc-Go-Pod PLUS

Preparing the Polishing Wheels

1. Pull the release catch down towards you to open the lid.
2. Holding the back of the lid, gently push against the polishing pads with your hand to
ensure they are secured properly. Push the wheels into the bearing in the housing until
they are completely seated.

Filling the Polish Tank

1. The polish tank is located at the back of the unit. Remove the lid on top of the polish
tank. Inside the tank you will see the pump for the unit. Leave the pump in the polish
tank.
2. Remove a bottle of polish from the packaging and shake until no settlement remains.
3. Pour the entire contents of the bottle into the polish tank.
4. Fill the empty polish bottle with clean water, shake again, and pour into the polish tank
until the liquid fully covers the pump. If the pump is not fully covered, continue to add
more water.
5. Close the lid of the polish tank.

Repairing Your First Disc

Loading the Disc

1. Remove the disc clamping knob located at the center of the disc cushion by turning it
counter-clockwise. Hold the disc cushion steady.
2. Place the graphic side of the disc face down onto the disc cushion and press firmly until it
snaps into place. The read/data side of the disc will be facing up, ready for repair.
3. Replace the disc clamping knob by turning clockwise while holding the disc steady.

Set-up Instructions 4
Repairing the Disc
1. Plug the unit into an electrical outlet. The red power indicator light will come on.
2. The start button acts a “repair cycle selector,” allowing you to choose from 2 preset repair
cycles. Determine the damage level of your disc, and then select a cycle from the table
below.

Disc Damage Level Cycle Time Timer Setting

Light 5 minutes Press Start Button Once

Medium 10 Minutes Press Start Button Twice

Run for a 10 Minute Cycle and

Heavy 15 Minutes
then a 5 minute cycle

3. Allow the unit to complete the repair process. The machine will automatically stop when
the cycle is complete.

Removing the Disc

1. Open the lid by pulling the release catch down, towards you.
2. Inspect the disc to determine if the disc damage has been repaired. If any disc damage
remains, close the lid and repeat the repair process again.
3. If the disc is repaired, unscrew and remove the disc clamping knob by turning it counter-
clockwise while holding the disc steady.
4. Remove the disc and use a soft cloth to gently pat away the remaining polish.
5. If the disc is fixed, spray the disc with 1-2 mists of Disc-Go-Tech Final Spray and gently
wipe it with your Disc-Go-Tech Cleaning Cloth until the disc is dry and shiny. This
completes the disc repair process. To repair additional discs repeat the repair process
again.

NOTE: It is important to top up the polish tank with water every 4-5 repair cycles.

5
Set-up Instructions
Cleaning and Maintenance
Like any tool or piece of machinery it is a good idea to keep your Disc-Go-Pod PLUS clean. This
ensures high-quality repairs and prevents the motor and pump from seizing due to a build up of
polish inside the machine. Upon completion of your disc repairs for the day we recommend
cleaning the machine using the following steps:

Basic daily cleaning of the Disc-Go-Pod PLUS:

1. Unplug the unit, drain the polish from the tank into a lidded container and reserve it for
later use. This will extend both the life of your Disc-Go-Pod PLUS and your polish.
2. Fill the tank with warm or hot water, plug the unit back in and push the start/stop button to
run and rinse the machine for 30 seconds. This will help remove any remaining polish.
3. Unplug the unit and discard the water.

Pump Maintenance

If you find that the pump has become clogged or will no longer pump the polish properly, it may
need to be cleaned out to remove any polish build up.

1. Unplug the unit, remove the pump from the tank and take off the cover at one end – the
opposite end of the wiring.
2. Remove the black tear drop shaped lid. Inside the cover there is a metal mesh screen.
Remove the screen and rinse it with water.
3. Using a paperclip carefully take out the spinner wheel. Flush the area out with hot water
and a cotton swab.
4. Put the pump back together and re-install in the polish tank. Fill the polish tank with HOT
water.
5. Run the Disc-Go-Pod PLUS for 1-2 minutes to circulate the water and work out any
clogs.

Set-up Instructions 6
Why Do Scratches Appear on My Discs?
Although CDs and DVDs are extremely durable and convenient to use, they can be easily
damaged through normal handling and abuse, use in inexpensive CD or DVD players, car CD
changers or poorly designed CD cases.

While scuffed or scratched CD’s or DVD’s may still be playable, the player is likely having a hard
time decoding the sound, image or data due to the interference. This commonly leads to the disc
sounding dull and lifeless or skipping and stuttering.

When scratches are removed from the surface of the disc, it allows the CD or DVD player to
decode all the information without having to do numerous error correction procedures, which in
turn makes the music or video flow properly and puts less stress on the player.

How Are Discs Made?

A Disc is made up of four layers. The first layer is the thickest and easiest to repair. However, the
other three layers combined (reflective foil, lacquer, and graphic) are only as thin as a human hair
and offer little or no protection to the data beneath them. You can see the different layers as
shown in Fig 1. – Disc Layers.

Graphic Layer (fourth layer)

A layer of ink is screened onto the lacquer layer for dynamic
graphic and/or sales impact. (Recordable CDs don't have this
layer.)

Lacquer Layer (third layer)

Lacquer is dripped onto the disc and spun at high speed to
create a thin layer of sealant for the foil layer. This seals in the
foil layer, but offers little or no protection for the data beneath.

Reflective Foil Layer (second layer)

A micro thin layer of aluminium (copper, silver or gold on higher
quality CDs) is applied to the top of the CD covering the data.
This layer reflects the laser beam back through the plastic disc,
allowing the stamped data to be read.

Polycarbonate Plastic Disc (first layer)

Data is stamped on the topside of a plastic disc creating
millions of “on” and “off’s” or zeros and ones. On recordable
CDs, data can be burned in at different levels within the plastic
disc, for multi-session recording. Please note that recordable
CDs have a much thinner layer due to the manufacturers name Figure 1 – Disc Layers
printed on this layer.

Your Guide to Disc Repair 7

How Does Disc Repair Work on Scratched Discs?
Compact Discs are made of Polycarbonate plastics (just like plastic lenses in safety glasses) and
are manufactured through a moulding process that makes the disc perfectly flat. This perfectly flat
surface allows the laser beam to go straight up and reflect back off the Foil Layer, retrieving the
digital information that has been stamped into the topside.

A scratch, fingerprint or some foreign object that blocks or breaks up the path of the laser beam
(Fig. 2) will cause the disc to either skip or freeze, depending on the disc format. Remember the
laser beam reads the digital information from the centre of the disc to the outer edge in a spiral
manner.

With DVD Audio and Video media, Sony, PlayStation 1 & 2™, X-Box ™, Gamecube™ and Sega
Dreamcast™ the digital information that has been stamped goes right to the outer edge of the
disc. This means that if you don’t repair your damaged discs with Disc-Go-Tech technology, then
there is a good chance that the other disc repair technologies will round the edges of your disc
during the repair process. The laser beam will then follow the curve created by other repair
processes and you could loose the last track on those discs.

Figure 2 - Scratch Deflection

Your Guide to Disc Repair 8

How Can I Tell if My Disc is in Need of Treatment?

If the disc has started to make funny noises or skips and stutters when you listen, watch, or play
it, then chances are the disc has scratches on it. If you are servicing the rental or retail market,
such as used video games or Previously Viewed Title DVD’s, it may be desirable to repair any
disc with surface damage. This will suggest to the customer that this disc is in “new” condition,
and will produce a higher resale value.

Identify if the disc can be fixed

Cracks - Inspect the disc first for any cracks. Typically, discs will start to split from the
inside ring, and work towards the outer edge. Give the disc a very slight bend to see the
cracks more clearly. Occasionally, cracks will start from the outer edge, or may be located
in the centre of the reading area. If any crack is found, the disc cannot be repaired.
Dents – Dents are large indentations on either side of the disc. Dents will sometimes
appear to be deep scratches; however they have caused irreversible damage to the disc
which cannot be repaired. Dents are caused by blunt force to the disc, such as being
stepped on, being bitten by a pet, or placing heavy sharp objects onto the disc. Dents can
sometimes be seen protruding through the other side of the disc.

Warping – Warping is when the disc, which should be perfectly flat, has been bent or
warped due to heat damage. This type of damage will typically be seen around the entire
edge of the disc and can be seen in the reflection of the disc. To inspect for warp damage,
look at the reflection in the mirror side of the disc. Reflect a straight edge, such as a
fluorescent light tube in the ceiling and tilt the disc back and forth while looking at the
reflection of the light in the disc. If the light tube appears to be distorted, the disc may be
warped. Warp damage can occur due to leaving the disc in sunlight, or inexpensive repair
methods.

If the disc is damaged in any way described above, the disc cannot be repaired.

Identify the type of disc

CD or DVD? – There are types of damage that can occur on one type of disc, which will
not occur on the other. To identify the type of disc, look at the label side of the disc and
locate the identifying mark.

Compact Disc (CD) Digital Versatile Disc (DVD)

Your Guide to Disc Repair 9

 Inspect for specific damage

CD Damage - Foil Damage – Foil damage occurs when the graphic side of a compact disc
has been scratched. Severe foil damage can easily be seen by holding the label side of the
disc up to a strong light source and observing the shiny side of the disc. If light can be seen
through the disc then the disc has foil damage. Light foil damage can also prevent the disc
from playing, but it is much harder to locate. One easy way to see light foil damage is to
first inspect the label side for any type of scratch. If a scratch is located on the top side,
view the bottom side to see if the same scratch appears on the optical side. If the disc is
dark, such as a Playstation™ or PS2™ disc, assume the disc is damaged. One other
method of viewing foil damage is to look at the scratches on the optical side of the disc. If
you can see a reflection of the scratch in the “mirror” of the disc, the disc can be repaired. If
you cannot see a reflection of the scratch, the scratch is likely to be foil damage on the top
side. See figure 3 for an example of foil damage. Refer to the chart below to determine
whether or not your disc is susceptible to foil damage.

Foil Damage Chart

Disc Medium Colour Example Susceptible Non-Susceptible
CD Silver Music, Software §
DVD – Single Layer (4.7GB) Silver Movies §
DVD – Dual Layer (8.4GB) Gold Movies §
PS1™ – CD (700MB) Black Video Games §
PS2™ – CD (700MB) Light Blue Video Games §
PS2™ – DVD Single Layer Silver Video Games §
PS2™ – DVD Dual Layer Gold Video Games §
X-Box™ - DVD Silver / Gold Video Games §
GameCube™ - 3” DVD Silver / Gold Video Games §
CD - R (650 – 700 MB) Any Color Music, Software §
CD - RW (650 – 700 MB) Grey Music, Software §
DVD – R (4.7 GB) Purple Movies §
DVD – RW (4.7 GB) Grey Movies §
VCD (700 MB) Silver Video §
Karaoke CD (700 MB) Silver Music §

Figure 3 – Foil Damage

Your Guide to Disc Repair 10

Determining Which Side Is Scratched
The Reflection Test

• Hold your disc, with the graphic side down.

• While looking at the scratches on the play side, tilt the disc slightly, back and forth.
• Now check each scratch for a reflection or double appearance.
• Scratches on the bottom of the disc will have a reflection and are repairable.
• Scratches in the foil will not have a reflection and are not repairable.

DVD Damage – Layer Separation

A DVD is similar to a CD, however it is like having two CD’s with the label sides placed together
and glued. This is perfect for protecting the information from foil damage, as the important layers
are on the inside of the disc, instead of the top. However, there are sometimes problems with the
two glued discs pulling apart. When these two discs separate, it will damage the foil on the inside
of the disc. This type of damage is relatively rare, and is usually caused by excessive heat and/or
severe bending. Inspect the gold or silver side of the disc, if the consistency of the gold or silver
color seems to change from the inside ring to the outer edge, the disc may have separation. Give
the disc a slight bend, if the color changes in a concentric pattern, the disc has layer separation
and cannot be repaired.

Scratch Damage

If the disc passes the above tests, it is probably scratch damaged. Scratch damage is the largest
type of damage in discs and will typically result in 94% of all disc failures. Scratch damage can be
repaired. Use the Disc-Go-Pod Plus to remove the damage, and leave the disc looking as good
as new!

Scratch Damage Levels

The level of scratch damage can be difficult to determine. Some discs may have scratches
covering the surface of the disc, but the scratches may not be very deep. Other discs may look
great, except for one large scratch. Damage levels are determined by the depth of the scratch,
not the number of scratches. The deeper the scratch, the longer it will take to be removed. Please
refer to the pictures below for some typical examples of light, medium and heavy scratch
damage.

Your Guide to Disc Repair 11

Light Damage

Light damage is characterized by small, hairline type scratches. It can also contain light scuffs,
marks and debris such as food or glue residue. This type of damage cannot be felt when running
your fingernail across the scratches.

Figure 4 – Light Damage

Medium Damage

Medium damage is typically larger scratches than those in the light category. Medium scratches
can be felt when running your fingernail across the scratch. You should be able to feel the
scratch, but your nail should not stop at the scratch. More extensively damaged discs with many
scratches on the disc will typically have one of two scratches that would fall into the Medium
damage level. These discs will need to be run through a medium cycle.

Figure 5 – Medium Damage

Your Guide to Disc Repair 12

Heavy Damage

Heavy damage is the deep knife or screwdriver type of damage. This type of damage can be felt
when you run your fingernail over the scratch and it stops in the scratch. This type of damage can
be very severe. Occasionally it may be necessary to run a disc through a heavy cycle once or
twice.

Figure 6 – Heavy Damage

Your Guide to Disc Repair 13

Limitation of Use
This machine is not capable of repairing cracked, warped, or foil damaged discs. If there
is damage to the data within the disc, this machine cannot replace or restore the data.

Disclaimer
Reasonable care has been taken in the preparation of this information, but Disc Go Technologies
Inc. and the product distributors extend no warranties, make no representations and assume no
responsibility as to the accuracy or suitability of information. Judgements as to the suitability
herein are the purchaser’s responsibility.

Warranty
90 Day Limited Warranty - Disc Go Technologies Inc. warrants the Disc-Go-Pod PLUS to be
free from defects in material and workmanship for a period of 90 days from the date of purchase,
except as noted. There is no warranty with respect to the following: pads and/or polish. This
warranty extends only to the original consumer purchaser and does not cover damage from
abuse, neglect, or any other use not found in the printed directions. The warranty applies to the
product from the original date of purchase and the owner must furnish proof of original purchase
from Disc Go Technologies or a Disc Go Technologies authorized reseller. The unit must be
shipped, freight prepaid or delivered to the nearest authorized repair centre in either its original
package or similar package affording an equivalent degree of protection. The repaired unit will be
returned to the customer at the customer’s expense.

EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, DISC GO TECHNOLOGIES

INC. EXPRESSLY DISCLAIMS ALL RESPONSIBILITY FOR CONSEQUENTIAL DAMAGES OR
INCIDENTAL LOSSES CAUSED BY THE USE OF THIS APPLIANCE AND UNDER NO
CIRCUMSTANCES SHALL DISC GO TECHNOLOGIES BE LIABLE FOR ANY AMOUNT
GREATER THAN THE ACTUAL PURHCASE PRICE OF THE UNIT.

If you have a claim under this warranty, DO NOT RETURN THE APPLIANCE TO THE STORE
OR DISTRIBUTOR! Please call our CUSTOMER SERVICE NUMBER.
This warranty is valid only in Canada and the USA.

In the U.S. and Canada 1-866-237-3724

This warranty gives you specific legal rights, and you may also have other legal rights which may
vary from state to state, or province to province.

14
Limitation of Use, Disclaimer, Warranty
Customer Service
Call our toll free customer service number. Please have your Disc-Go-Pod PLUS close by when
you call. This will help us answer your questions.

In USA and CANADA call: 1-866-237-3724

Website: http://www.discgotech.com
E-mail: service@discgotech.com

KEEP THIS NUMBER FOR FUTURE REFERENCE

Additional Components
To order additional components, please call our toll free customer service line at 1-866-237-3724
or, visit our secure website at www.discgotech.com

DISC GO TECHNOLOGIES, INC.

Unit 105 – 20530 Langley Bypass
Langley, B.C. Canada V3A 6K8

15
Troubleshooting Guide
The polish feed does not work

• Ensure there is at least 1 cm (1/2”) of polish covering the pump

• Gently shake the polish pump
• Clean and rinse out the polish pump, tank and tube to clear any blockage

Quality of repairs is lower than normal

• Give the polishing wheels a quick clean with water and a toothbrush
• Replace the polish and polishing wheels
• Wipe down the polish tank, pump, tube and inside of machine with a damp cloth
• Run the disc through a second repair cycle

There are circles on the repaired disc

• Make sure the polishing wheels are spinning

• Check the polish tank to ensure the pump is submerged in polish

Motor squeaks or stops turning

• Remove the disc cushion and add a drop of 3-in-1 oil to the top of the motor shaft (should
be done once a month)

Motor stops working after continuous repairs

• When repairing multiple discs continuously, the unit may shut down automatically to allow
it to cool off. Unplug the machine and let it sit for half and hour.
• To avoid overheating and unnecessary downtime we recommend leaving approximately
30 seconds to 1 minute between cycles.

Troubleshooting Guide 16