SAP NetWeaver Performance and Availability

SAP NetWeaver Performance and Availability

During the discovery process, the mapping of monitored elements is created, based on your SAP landscape. If you have both J2EE and R/3 stacks configured, the toplevel SAP NetWeaver Performance and Availability container contains both J2EE and R/3 containers.

Top-level SAP NetWeaver Performance and Availability application classes

The SAP NetWeaver Performance and Availability application classes monitor IT components. Figure 5 illustrates the visual hierarchy of the top-level SAP NetWeaver Performance and Availability application classes, which are listed in Table 5.

For details regarding the J2EE stack, see J2EE stack application classes on page 24. For details regarding the R/3 stack, see R/3 stack application classes on page 26. Top-level SAP NetWeaver Performance and Availability application hierarchy in the Portal

Figure 5

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Table 5

Top-level SAP NetWeaver Performance and Availability application classes

Description Parameters Top-level application class container for monitoring Application Collection IT components. Status System ID

Application class SAP NetWeaver Performance and Availability Application Collection Status Details

Enables users to troubleshoot various scenarios.

CCMS Tree Loading Message CCMS Values Loading Message Collection Time RFC Connection Message SAP JCO Version SAP System Collection Interval Skipped Commands System Discovery Message System Discovery Status

Host

Host Is Up Provides information about a host machine on which a J2EE instance, R/3 instance, or stand-alone Response Time database resides. The name of the host machine appears as the name of the container. Provides information about a host machine on which an R/3 instance or stand-alone database resides. To collect stand-alone database host information, SAPOSCOL must be running on the database host, and configured in the CCMS for the host. Provides statistical information about a host machine on which an R/3 instance or stand-alone database resides. To collect stand-alone database host metrics, SAPOSCOL must be running on the database host, and configured in the CCMS for the host. IP Address Machine Type (for R/3 instance only) Operating System CPU Utilization Paging In Paging Out

Host Information

Host Metrics

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J2EE stack application classes

The J2EE container contains the J2EE Database application class, as well as the J2EE Central Services container, and a container for each of the J2EE Instances that are discovered. Figure 6 illustrates the visual hierarchy of the J2EE stack application classes, which are listed in Table 6. Figure 6 J2EE Stack application hierarchy in the Portal

Table 6
J2EE Stack

J2EE Stack application classes (part 1 of 2)

Description Container for the J2EE stack in the SAP system Parameters none

Application class J2EE Central Services Enqueue Service Availability

Monitors the availability of the central services that Host manage the J2EE stack Monitors the availability of the J2EE Enqueue Service Service Is Up Message Response Time

Message Service HTTP Availability

Monitors the availability of the Message Service via Message HTTP request Response Code Response Time

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Table 6

J2EE Stack application classes (part 2 of 2)

Description Monitors the availability of the Message Service RMI, which enables the collection of J2EE data Parameters Service Is Up Message Response Time

Application class Message Service RMI Availability

Database

Provides information regarding the database used by the J2EE stack.

Host Name Type

J2EE Instance

Provides information regarding the processes running on an individual J2EE instance. The name of the instance appears as the name of the container. Provides information regarding the Dispatcher process running on an individual J2EE Instance Monitors the availability of the J2EE instance via HTTP request

Host Message State

Dispatcher Status

Message State

Instance HTTP Availability

Message Response Code Response Time

SDM Status

Provides information regarding the SDM process running on an individual J2EE Instance Provides information regarding the Server processes running on an individual J2EE Instance

Message State

Server Status

Message State

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R/3 stack application classes

The R/3 container contains the R/3 Database application class, the R/3 Central Services container, and a container for each of the application servers that are discovered. Figure 7 illustrates the visual hierarchy of the R/3 stack application classes, which are listed in Table 7. Figure 7 R/3 Stack application hierarchy in the Portal

Table 7
R/3 Stack

R/3 Stack application classes (part 1 of 4)

Description Container for the R/3 stack in the SAP system. Parameters R/3 Kernel Release SAP System Release

Application class

R/3 Central Services Enqueue Service

Monitors the availability of the central services that Host manage the R/3 stack. Provides metrics regarding Locks utilization of the Enqueue Service. In SAP releases 6.20 and earlier, this branch is created in offline status. Locks Utilization

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Table 7

R/3 Stack application classes (part 2 of 4)

Description Parameters Monitors the availability of the Message Service via Message HTTP request. Response Code Response Time

Application class Message Service HTTP Availability

Message Service RFC Connection Availability

Monitors the ability to connect to R/3 via the Message Service.

Message Response Time Service Is Up

Message Service RFC Port Monitors the availability of the Message Service Availability RFC port.

Message Response Time Service Is Up

Database

Provides information regarding the database used by the R/3 stack.

Host Name Type

R/3 Application Server

Monitors the processes running on an individual R/3 instance. The name of the instance appears as the name of the container. Provides metrics regarding concurrent user logons and user sessions on the SAP application server.

none

Concurrent Users

GUI Logons RFC Logons Other Logons Total Logons Total Sessions

Dialog Availability

Monitors the availability of the Dialog service.

Message Response Time Server Is Up

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Table 7

R/3 Stack application classes (part 3 of 4)

Description Provides metrics regarding the Dialog service. Parameters Current Dialog Logged On Users Database Request Time Dialog Steps Per Minute Dialog User Response Time Load and Generate Time Queue Time

Application class Dialog Metrics

Enqueue Service Availability

Monitors the availability of the R/3 Enqueue Service, if a stand-alone R/3 Enqueue Service exists.

Message Response Time Service Is Up

Gateway Availability

Monitors the availability of the Gateway service.

Message Response Time Server Is Up

Gateway Metrics

Provides metrics regarding utilization of the Gateway service.

Gateway Clients Utilization Gateway Connections Utilization

ICM HTTP Availability

Message Monitors the availability of the ICM Service via HTTP request. In order for this information to be collected, the ICM service sap/public/ping must be Response Code active. Response Time Provides metrics regarding the ICM Service. Container for monitoring the ICM (Internet Communication Manager). Monitors the availability of the server RFC connection. Connections none Message Response Time Server Is Up

ICM Metrics ICM Service RFC Availability

SAP Memory Usage

Provides metrics regarding utilization of the available SAP memory.

Extended Memory Utilization Heap Memory Utilization Page Memory Utilization Roll Memory Utilization

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Table 7

R/3 Stack application classes (part 4 of 4)

Description Parameters none Queue Time Utilization Batch Work Processes Dialog Work Processes Total Work Processes

Application class

Update Service Container Monitors the Update Services running on an R/3 instance. Update Service Each instance of the Update Service application class provides metrics regarding a specific Update Service - for high (U1) and low (U2) priority. Provides metrics regarding the SAP Work Processes.

Work Processes

SAP NetWeaver Simulator

The SAP NetWeaver Simulator application class is used for troubleshooting purposes, at the instruction of BMC Support. The SAP NetWeaver Simulator application class contains the following parameters: Application Collection Status, Alert Applications Loaded, and Simulator Enabled. When the Simulator is active it creates a container named SAP Event Simulator, with branches for each event type (labeled Queue) containing the following parameters: Last Execute Result, Last Execute Result Header, and Data Rows. For more information about the SAP NetWeaver Simulator, see Configuring SAP NetWeaver Simulator on page 56.

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