SERVICE ACTION

Subject

Service Action Number: Q045

Rotary Coupler Wiring Fracture

Publication No. Model Model Year Vin Range Model Model Year Vin Range Date of Issue: Expiration Date:

501-Q045v3 Range Rover Sport 2005 - 2006 LS 5A900071 to LS 6A939921 Discovery 3/LR3 2005 - 2006 LA 5A309377 to LA 6A376426 30 September 2010 31 December 2011

To: For the Attention of: Copies To: Related Information:

All National Sales Companies and Importers (excluding USA and Canada) The Managing Director The Service/Aftersales Director/Manager The Parts Director/Manager This Service Action is being re-issued to advise the expiry date has now been extended to 31 December 2011. Repairs must be complete and Warranty Claims accepted for payment prior to the expiry date at the top of this Service Action.

Re:

Rotary Coupler Wiring Fracture

Dear Colleagues It is possible that the wires that connect the driver's airbag module to the rotary coupler on Range Rover Sport and Discovery 3/LR3 vehicles could fracture. This may lead to an open circuit and the SRS warning light being illuminated on the instrument cluster. The wiring that connects the rotary coupler to the driver's air bag module may fracture as a result of relative motion between the rotary coupler and the steering wheel hub. This relative motion may be caused by factors such as internal friction within the rotary coupler assembly and friction caused by contact of the steering column cowl against the rotary coupler. Rotary coupler internal friction is caused by distortion of the steering column switch mounting platform as a consequence of mis-alignment of a location point on the steering column assembly. Action to be taken At the next available service opportunity you are requested to carry out a modification to the affected vehicles. The workshop procedure is attached as Appendix 1. Please ensure that you check DDW to ensure that the vehicle is affected by this Service Action prior to undertaking any rework action. DDW will be updated to reflect only those vehicles affected. Should you need a listing of the affected vehicles please contact the Land Rover Field Actions team at jlrcamp@jaguarlandrover.com. All requests should be made via the National Sales Company only. At the time of confirming a booking for vehicle repair, please ensure that all outstanding Field Service Actions are identified to ensure the correct parts are available and adequate workshop time is allocated for repairs to be completed at one visit.

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Parts Information The parts from Table 1 should be ordered from Land Rover parts in the normal manner: Table 1 Part Number QMB501300 Description Service kit Qty 1

Table 2 identifies the relevant VIN range and parts from the Service kit required for the modification. Not all parts within the Service kit are required for all repairs. Please discard any parts not required. Table 2 VIN Range LA 309377 to LA 337235 LS 900071 to LS 902862 LA 337236 to LA 357762 LS 902863 to LS 919697 LA 357763 to LA 376426 LS 919698 to LS 939921 Part Description Foam Pad Washer Rubber sleeve M5 x 16mm long screw Foam Pad Washer M5 x 16mm long screw Foam Pad Qty 2 2 1 1 2 2 1 2 Additional information The rubber sleeve should only be fitted if the rotary coupler part number YRC500060 is fitted

Warranty Information Warranty claims should be submitted quoting program code Q045 together with the relevant option code from Table 3 or 4 of this Service Action. This will result in payment of the stated time and, where applicable, parts/miscellaneous expense codes. As option codes are used, there is no requirement for you to enter parts or SRO information; these are repeated here for information only. Table 3 For Discovery 3/LR3 vehicles in the VIN Range LA 309377 to LA 337235 and Range Rover Sport vehicles in the VIN Range LS 900071 to LS 902862 Program Option Description SRO Time Parts code Inspect rotary coupler and Q045 B 76.74.89/48 0.3 QMB501300 carry out modification Inspect rotary coupler and 0.3 76.74.89/48 carry out modification Q045 C QMB501300 02.02.02 0.2 Drive in/Drive out Table 4 For Discovery 3/LR3 vehicles in the VIN Range LA 337236 to LA 376426 and Range Rover Sport vehicles in the VIN Range LS 902863 to LS 939921 Q045 D Carry out modification 76.74.89/49 0.2 QMB501300 Carry out modification 0.2 76.74.89/49 Q045 E QMB501300 02.02.02 Drive in/drive out 0.2

Qty 1 1

1 1

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The option that contains the drive in/drive out allowance may only be claimed when the vehicle has been brought back into the workshop for this action alone to be undertaken. Warranty claims should be submitted in accordance with the current Land Rover Warranty Policy and Procedures Manual and its amendments unless stated otherwise in this Service Action. Yours faithfully

K Phelps Director Service Operations Attached: Appendix 1 Workshop Procedure

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Appendix 1 Workshop Procedure Item Description VIN Range LA 309377 to LA 337235 VIN Range LS 900071 to LS 902862 Fully extend the steering column for access. Make SRS safe (see Global Technical Reference GTR Workshop Manual, section: 10000, Standard Workshop Practices). Note: Discovery 3/LR3 graphic shown, Range Rover Sport similar. Remove the steering column upper shroud (see Fig. 1). Release the six clips.

1 2 3

Fig. 1 4 Note: Discovery 3/LR3 graphic shown, Range Rover Sport similar. Remove the steering column lower shroud (see Fig. 2). Remove the three Torx screws.

Fig. 2 5 Note: The steering wheel will need to be rotated to gain access. Remove the multi-function switch assembly fourth fixing M5 x 14mm long screw (FYP500250), and discard (see Fig.3).

Fig. 3 6 Insert two of the washers (WC105002) between the multi-function switch assembly fourth fixing point and column lock (see Fig. 4).

Fig. 4

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7 Insert new M5 x 16mm long screw (W504696 - S424) and tighten to 2Nm (see Fig. 5).

Fig. 5 8 Note: Left-hand switch shown, righthand similar. Note: The steering wheel will need to be rotated to gain access. Attach two of the foam pads (QZL500010), one to the front face of each of the wash/wipe and direction indicator switches (Fig. 6).

9 10 11

Fig. 6 Rotate steering wheel to verify the part number of the rotary coupler. Vehicles with rotary coupler part number YRC500060 only Remove the driver air bag module to expose the rotary coupler's drive peg (see Global Technical Reference GTR Workshop Manual, section: 501-20B). Replace the cylindrical drive peg sleeve with the ribbed sleeve provided in the kit (see Fig. 7). Ensure the new ribbed drive peg sleeve is fully home.

12

1 2

Fig. 7 All Vehicles To install, reverse the removal procedure. VIN Range LA 337236 to LA 357762 VIN Range LS 902863 to LS 919697 Fully extend the steering column for access. Make SRS safe (see Global Technical Reference GTR Workshop Manual, section: 10000, Standard Workshop Practices).

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3 Note: Discovery 3/LR3 graphic shown, Range Rover Sport similar. Remove the steering column upper shroud (see Fig. 1). Release the six clips.

Fig. 1 4 Note: Discovery 3/LR3 graphic shown, Range Rover Sport similar. Remove the steering column lower shroud (see Fig. 2). Remove the three Torx screws.

Fig. 2 5 Note: The steering wheel will need to be rotated to gain access. Remove the multi-function switch assembly fourth fixing M5 x 14mm long screw (FYP500250), and discard (see Fig.3).

Fig. 3 6 Insert two of the washers (WC105002) between the multi-function switch assembly fourth fixing point and column lock (see Fig. 4).

Fig. 4

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7 Insert new M5 x 16mm long screw (W504696 - S424) and tighten to 2Nm (see Fig. 5).

Fig. 5 8 Note: Left-hand switch shown, righthand similar. Note: The steering wheel will need to be rotated to gain access. Attach two of the foam pads (QZL500010), one to the front face of each of the wash/wipe and direction indicator switches (Fig. 6).

Fig. 6 9 To install, reverse the removal procedure. VIN Range LA 357763 to LA 376426 VIN Range LS 919698 to LS 939921 Fully extend the steering column for access. Note: Discovery 3/LR3 graphic shown, Range Rover Sport similar. Remove the steering column upper shroud (see Fig. 1). Release the six clips.

1 2

Fig. 1 3 Note: Discovery 3/LR3 graphic shown, Range Rover Sport similar. Remove the steering column lower shroud (see Fig. 2). Remove the three Torx screws.

Fig. 2

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4 Note: Left-hand switch shown, righthand similar. Note: The steering wheel will need to be rotated to gain access. Attach two of the foam pads (QZL500010), one to the front face of each of the wash/wipe and direction indicator switches (see Fig. 3).

Fig. 3 5 To install, reverse the removal procedure.

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