Microsoft Windows 7 x64 Business Edition Service Pack 1 (Build 7601) Dell Inc.

Dell System Vostro 3450 iTunes 10.5.0.142 QuickTime not available FairPlay 1.13.35 Apple Application Support 2.1.5 iPod Updater Library 10.0d2 CD Driver 2.2.0.1 CD Driver DLL 2.1.1.1 Apple Mobile Device 4.0.0.96 Apple Mobile Device Driver 1.57.0.0 Bonjour 3.0.0.10 (333.10) Gracenote SDK 1.9.3.494 Gracenote MusicID 1.9.3.106 Gracenote Submit 1.9.3.136 Gracenote DSP 1.9.3.44 iTunes Serial Number 0027ABEC0BAF7C18 Current user is not an administrator. The current local date and time is 2011-11-13 23:15:01. iTunes is not running in safe mode. WebKit accelerated compositing is enabled. HDCP is supported. Core Media is supported. Video Display Information Intel Corporation, Intel(R) HD Graphics Family **** External Plug-ins Information **** No external plug-ins installed. **** Network Connectivity Tests **** Network Adapter Information Adapter Name: {7E56FDF7-4722-424B-827C-6FC62508AE73} Description: Microsoft Virtual WiFi Miniport Adapter #2 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: No DHCP Server: Lease Obtained: Thu Jan 01 08:00:00 1970 Lease Expires: DNS Servers: Adapter Name: {CED410A7-96AB-4A20-99F8-4A2AA914D123} Description: Microsoft Virtual WiFi Miniport Adapter IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 08:00:00 1970 Lease Expires: DNS Servers: Thu Jan 01 08:00:00 1970 Thu Jan 01 08:00:00 1970

Adapter Name: {0BF575B1-C6EB-453C-91E7-8C6D5A3122C9} Description: Bluetooth Device (Personal Area Network) IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 08:00:00 1970 Lease Expires: DNS Servers: Adapter Name: {C030C8A2-C97F-44B7-9992-8EB52057EA28} Description: Intel(R) Centrino(R) Wireless-N 1030 IP Address: 0.0.0.0 Subnet Mask: 0.0.0.0 Default Gateway: 0.0.0.0 DHCP Enabled: Yes DHCP Server: Lease Obtained: Thu Jan 01 08:00:00 1970 Lease Expires: DNS Servers: Adapter Name: {872A7EA2-1E9F-45C9-AA87-CED38B673087} Description: Realtek PCIe GBE Family Controller IP Address: 192.168.0.3 Subnet Mask: 255.255.255.0 Default Gateway: 192.168.0.1 DHCP Enabled: Yes DHCP Server: 192.168.0.1 Lease Obtained: Sun Nov 13 22:10:55 2011 Lease Expires: DNS Servers: Mon Nov 14 22:10:55 2011 192.168.0.1 Thu Jan 01 08:00:00 1970 Thu Jan 01 08:00:00 1970

Active Connection: (none) Connected: No Online: No Using Modem: Yes Using LAN: No Using Proxy: No SSL 3.0 Support: Enabled TLS 1.0 Support: Disabled Firewall Information Windows Firewall is off. Connection attempt to Apple web site was successful. Connection attempt to browsing iTunes Store was successful. Connection attempt to purchasing from iTunes Store was successful. Connection attempt to iPhone activation server was successful. Connection attempt to firmware update server was successful. Connection attempt to Gracenote server was successful. Last successful iTunes Store access was 2011-11-13 22:54:36. **** CD/DVD Drive Tests **** LowerFilters: PxHlpa64 (2.0.0.0), UpperFilters: GEARAspiWDM (2.2.0.1),

D: Optiarc DVD+-RW AD-7717H, Rev 102A Drive is empty.

**** Device Connectivity Tests **** iPodService 10.5.0.142 (x64) is currently running. iTunesHelper 10.5.0.142 is currently running. Apple Mobile Device service 3.3.0.0 is currently running. Universal Serial Bus Controllers: Renesas Electronics USB 3.0 Host Controller. Device is working properly. Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26. Device is working properly. Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D. Device is working properly. No FireWire (IEEE 1394) Host Controller found. Most Recent Devices Not Currently Connected: iPod classic running firmware version 1.1.2 Serial Number: 8L73613LY5N **** Device Sync Tests **** No iPod, iPhone, or iPad found.