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January 12, 2012 Jenn DiRaddo Manager, Campus Recruitment Fairmont Hotels & Resorts RBC Centre 155

Wellington Street West Suite 3300 Toronto, Ontario M5V 0C3

Dear Ms. DiRaddo, I learned about the Revenue Management Internship during your presentation at our Career Strategies class at Ryerson University. Having witnessed your presentation, I am inspired to apply for this program. During your presentation you alluded to the Fairmont brands emphasis on providing culturally unique services. Having a high regard for the preservation of unique cultural characteristics, I feel that my values will align well with the organization. I want to grow and develop my skills within this brand and hope to make this internship a stepping stone towards a long-term career with Fairmont Hotels and Resorts. It has been my objective to find a career building opportunity such as the Revenue Management Internship. This pursuit has driven me to strive for academic excellence. Consequently, I have demonstrated strong academic performance achieving a cumulative Grade Point Average of 3.65. I have completed a three month Management Trainee Program at the Address Hotel, Dubai, UAE. This experience familiarized me with the operations of a luxury lodging establishment and has given me a comprehensive understanding of the product and service characteristics. In addition, I have been taking academic courses during my summer breaks, allowing me to finish my degree in three years. I aspire to obtain a position in your Leadership Development Program within the field of Revenue Management. I wish to prove myself to the organization through successfully completing the Revenue Management Internship. I am very passionate about this opportunity and look forward to meeting with you to further discuss my credentials Yours sincerely, Zarak Ahmed

ZARAK HUSAIN AHMED


761 Bay Street, Suite 602 Toronto, Ontario M5G 2R2 zarak.ahmed@ryerson.ca 647.839.7113 (C)

PROFESSIONAL PROFILE
A motivated individual who has academic and workplace experience in the luxury lodging sector. Experienced in conducting marketing and feasibility studies and familiar with accounting and book keeping functions. Aware and enthusiastic about current developments in the Lodging Industry, especially within the field of Revenue Management. Strong analytical, communication, and project management skills developed through work and academic experience.

WORK EXPERIENCE
THE ADDRESS HOTEL Dubai, United Arab Emirates Jun 2010 to Sept 2010 Management Trainee Served as a management trainee within the Housekeeping and Banquet departments. Received training in both front line and supervisory roles. Developed a thorough understanding of standard operating procedures and service standards in the respective departments during the 12-week intensive program. Utilized Property Management Software in order to monitor occupancy forecasts and create work schedules for room attendants Functioned as a supervisor within the Housekeeping Department, helping in task prioritization and monitoring the performance of room attendants Served as a supervisor in the Banquet division monitoring trolley and table setups IVCC ENGINEERING Dubai, United Arab Emirates Jun 2008 to Sept 2008 HR Intern Served as a Human Resource Intern for an engineering firm. Core respsonibilies included helping facilitate the orientation and introduction of new staff and monitoring company policies to ensure compliance with local employment regulations. Computed monthly benefits and payroll totals Coordinated orientations and exit interviews for part-time and temporary employees Completed a training program on Compliances and Labor Laws, ensuring that company practices fall within local stipulations

EDUCATION & ACADEMIC EXPERIENCE


Bachelor of Commerce, Hospitality and Tourism Management, Ryerson University, Toronto, Canada Sept 2009- Present Relevant Coursework: Revenue Management, Feasibility, Information Technology Management, Microeconomics, Macroeconomics, Managerial Accounting, Finance Computer Skills: Advanced Microsoft Excel and PowerPoint skills Projects Completed: Marketing Study, Feasibility Study, HOTS Hotel Simulation.

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