Craig NaDell II

2040 Mango Cir, Fayetteville, NC 28304 910-495-4606 cnadell2@nc.rr.com

Purpose: Seeking a Career in Telecommunications where I can use my knowledge and experience to best serve your customers and grow to my fullest potential within the company. Training, Skills, and Certifications: BICSI Installer I Certification #232922 Basic Electricity Comdial Key Systems Technician Telephone Station Installation and Repair Digital C.O. Administration Broadband troubleshooting Cable Television Installation and Repair FOA Certification CFOT # 2210161 NCTI CATV Installer Cable Fault Location Cable Splicing ADSL Installation and Repair Windows OS troubleshooting VOIP

Experience 8/23/10 12/17/10 Student, CCCC NC School of Telecommunications Telecommunications Certificate program, Graduated Dean's List 1/26/10 - present Home Computer repair Computer repair and virus cleaning Custom building of high end PC's

3/3/03 - 1/26/10 IS/BS Tech 2, Time Warner Cable, Fayetteville, NC Provide cable services from the customer premises equipment to the Tap, including Video, phone (VOIP) and data services. Identify Service issues beyond Tap and follow up to resolve the customers issues. Understand and perform other service related activities when required, including installation, tap audit, and disconnects. Use Customer database and billing system to research history of account, provide notes, and close work orders.

2001-2003 Quality Control Install Repair Technician, Charter Communications, Sanford NC Checked quality of Contractors installation and drop bury work Performed installations including digital and HSD services. Troubleshoot and repair Video and Data issues from CPE to Tap. Keep detailed files on QC, CLI, and other small projects for immediate supervisor.

2000-2001 Quality Control and Installation, H&H Cable Contractors, Sanford, NC Check quality of sub-contractors work and if needed repair errors. Full installation of analog, digital and HSD serices. Route work for sub-contractors, and maintain and issue supplies for sub-contractors daily work. Various MDU projects from wiring individual units including wall fishes to burying drops to individual units.

1998-2000 Quality Control, Construction, and Trainer, Quality Cable Connections, Flint, MI Quality control and trainer on a major drop rebuild project for Comcast in Detroit, MI. Various MDU projects from prewire during construction to post wiring and rewire/rebuild. Drop and Feeder/Trunk splicing and burying.

1995-1998 Cashier, Mechanic, Tow Truck Operator, and Machinist, Flint, MI Cashier, light mechanic, and tow truck operator for local automotive service stations. Temporary work in manufacturing industries including various machine work and quality control.

1992-1995 Aircraft Armament Systems Specialist Journeyman, USAF, Pope AFB, NC Load, repair, and service all weapons systems for the A-10 attack aircraft. Served in Desert Storm/Desert shield in Saudi Arabia and Vigilant Warrior in Kuwait. Assisted with unit receiving Outstanding Unit Award during annual Operational readiness inspection.

Education: Hill Mcloy High School, Montrose, MI/ Flint Central, Flint, MI 1989-1992 High School Diploma Various Courses in USAF including Basic Military training, Aircraft safety, Hazmat training, Basic Electricity, electrical fault locating, Explosive ordinance training, Basic Weapons training and other job related courses 1992-1995 NCTI Installer 110 courses 2001 CCCC NC School of Telecommunications Sanford, NC 8/23/10- 12/17/10 Dean's List Basic Electricity- Telecommunications TEL 100 Digital Central Office Administration Tel 205 Comdial Systems Tel 108 (Installation and setup of KSU systems) ADSL Installation Tel 209 Cable Splicing Tel 202 (Splicing of 2 pair copper wire) Cable Fault Location Tel 203 Station I&R TEL 201 (Installation and repair of Telephone drop and house wiring) BICSI installer level 1 TCT 103 (BICSI I Installer Credential) Fiber connectors TEL 106