East Devon 2012/13

2012/13

East Devon

Keep up-to-date with news and special offers from recommended local independent businesses. See www.OurLocalExpert.co.uk or follow us on T witter @NickLocalExpert

Accommodation

Boswell Farm Cottages Sidford, Nr Sidmouth, EX10 0PP 01395 514162 www.boswell-farm.co.uk Seven self contained period luxury 4 star cottages, two with Gold Awards. Pets welcome.
1.

The Hollies Guest House Salcombe Road, Sidmouth, EX10 8PU 01395 514580 www.holliesguesthouse.co.uk Regency-style guest house with well equipped ensuite rooms and award-winning breakfasts. Visit Britain 4-Star Gold Award Winner, five minutes from seafront.
2.

Otter Accountants Ltd. Ridgeway, Ottery St Mary, EX11 1DT 01404 814564 www.otteraccountants.co.uk Rachel Hollox is a Chartered Accountant offering a friendly, professional and flexible service. Appointments at her relaxed office including popular out-of-hours times. For tax returns, accounts preparation, bookkeeping, VAT and payroll. Recommended for her competitive rates. Free initial consultations.
6.

Acupuncture
See Rob Horton MCSP (Feature 228).

Aerials TV and Satellite

See also: Digital TV, TV Repairs.

All featured businesses have been recommended.

Accountancy, Tax and Self-Assessment

See also: Bookkeeping.

Easterbrook Eaton Ltd. Chartered Accountants Old Fore Street, Sidmouth 01395 516658 8 Jesu St, Ottery St Mary 01404 812555 www.easterbrooks.co.uk Easterbrooks aim to provide the very best accounting, taxation, business information technology and associated services in a friendly and efficient manner, at a reasonable cost. Chartered Accountants and Registered Auditors, providing a full range of accounting services from business start-up to retirement planning, including specialist IT consultancy and instruction. No charge for initial meetings.
3.

Astra Aerials + Satellite 01395 512346 / 07770 957307 www.astra-aerials.co.uk RDI registered Digital Installer. Established for 17 years and still going strong. Freeview, TV aerials, DAB and FM Radio, Freesat, Sky installations, Flat screen TVs installed. Fibre-optics for communal systems and shared access e.g.flats. Hi-Definition distribution around the house. Friendly, prompt and professional. Free quotations / no call out charge. Fully insured.
7.

Jack Burgess Aerials and Satellites 01395 512881 / 07800 882621 jackaerials@yahoo.com Very well recommended Sidmouth-based Jack Burgess can help with all your digital TV and radio problems. Offering a 12 month guarantee on all materials and workmanship. Free quotes in the East Devon area (no call out charge). Particularly understanding to older customers.
8.

Peter Findlay Chartered Tax Adviser Unit 2 Dotton Farmstead, Dotton Lane, Newton Poppleford, Sidmouth, EX10 0JY 01395 568568 peter_findlay@btconnect.com Chartered Tax Adviser covering all areas of accountancy: accounts preparation; tax returns; VAT; book-keeping; payroll; company and new business set-ups. Providing a friendly service for a variety of businesses large and small. Fixed fees, free initial consultation.
4.

Halls Aerials 01395 222339 / 07813 686511 www.hallsaerials.co.uk A family business providing first class results for all your aerial needs across East Devon in an efficient, neat and tidy manner. Prompt and friendly service, with a customer base built on word of mouth and recommendations. RDI qualified, 2 year guarantee on equipment.
9.

NRH Accountancy 1st Floor, 15 Rolle St, Exmouth, EX8 1HA 01395 277555 office@nigelhardy.co.uk For accounts completion, self-assessment tax returns, VAT preparation and submission online. Nigel Hardy is competitively priced and confidential, charging fixed fees with no hidden costs. Call for a free, no obligation initial consultation. Recommended because he understands smaller businesses.
5.

PAK Aerials, (Est.1964) 01395 516777 / 07791 336953 www.pakaerials.co.uk New digital installations, upgrades, reception problems, HD distribution throughout your home. Also TV sales and installation, specialist installers of fibre-optic cabling. Supply and fit of CCTV surveillance. RDI qualified digital installers. East Devons only CAI plus members (all staff Police checked). No call out charge. Recommended as punctual, professional, friendly, efficient, and clean.
10.

Aga and Rayburns

Bathrooms
For Disabled Bathrooms see Lifestyle Solutions (below) also Gozna services (feature 218). See also Tiling, Kitchens, Central Heating and Plumbing, Builders, Carpenters and Joiners. We recommend that you allow your bathroom installer to source your materials. They can ensure a quality product is purchased that will fit your needs. The discount they get from their suppliers will be able to compete with the best prices you can get usually at a higher quality from a trusted source. If there are faults with parts, your installers can chase these up, not you. They will listen to your needs and should be able to find the best match for your tastes and budget.

LSJD 01363 82338 / 07813 967390 Lukedennis1@btinternet.com Luke Dennis has over 9 years experience servicing Agas and Rayburns. Also selling re-conditioned Agas, flue installations and fitting woodburners. GASsafe, Oftec and HETAS registered. Very efficient, takes pride in his work. Loves his Agas. Serving all of Devon.
11.

Air Conditioning
See Devon Air Conditioning and Refrigeration (feature 94).

Alexander Technique
See Well-being.

Antiques
Honiton is packed with antique shops. Potburys Auctions in Sidmouth can be great for a bargain, or visit Sidmouth Antique Centre (All Saints Road) where up to 25 independent dealers display. Quay Antiques at Topsham is host to 70 dealers covering 3 floors.

Lifestyle Solutions 01392 824428 www.lifestylesolutionsonline.co.uk Part of the well respected Exeter Disability Centre, specialising in bathroom services and products for your every need. Bathroom design and re-design service, wet rooms, bathing, showering, hoists and other products offer practical solutions for users and carers alike.
14.

Architectural and Drawing Services

Simon Spencer MCIAT Chartered Architectural Technologist 01404 822778 / 07973 653758 simon@sspencer.co.uk For new builds, extensions, barn conversions and any other development, or just for help and advice on building control and planning. Simon Spencer offers a fast, professional service tailor-made to your needs. No VAT charged. Competent, friendly, professional service.
12.

Quality Plumbing and Heating Clyst St Mary 0800 0933477 / 07727 277968 Previously working on interiors for English Heritage, friendly and reliable Fraser Smith was recommended to us for going the extra mile for his customers. He installs bathrooms, provides general plumbing and heating services, and 24hr emergency plumbing call outs. 12 month guarantee on all work, City and Guilds qualified, 21 years experience. Happy to provide references.
15.

Please keep your recommendations coming in!

Artificial Grass
See EasiGrass Devon (feature 180).

RGT Plumbing and Property Maintenance 01395 275879 / 07815 189427 topsyplusfour@uwclub.net Part P and CORGI registered. Rich Turner is proud to keep to agreed timescales and is sensitive to your household needs when planning all work. Full bathroom installations and all domestic electrical, plumbing, and tiling. Also larger building and maintenance projects. Prompt, reasonably priced, spotlessly clean.
16.

Bath Enamelling

Bathcare Bath Restoration Specialists 01752 769567 / 07970 072541 www.bathcare-uk.com Ian Lynde was recommended to us for being polite, knowledgeable and meticulous in the restoration of old, worn baths. He has been restoring baths for 30 years, mostly in older properties working on some interesting projects, often travelling hundreds of miles for various high profile clients. All the work is carried out in situ and the bath is back in use the next day. For quality work and a free quotation just give Bathcare a ring.
13.

RSB Plumbing 07968 230806 blandstuart@yahoo.co.uk General plumbing and bathroom fitting, bathroom design and procurement available, free detailed quotation provided. All work is carried out carefully and to a high standard with long term reliability and performance in mind. Good at responding to enquiries and available for smaller tasks and for bathroom planning during evenings and Saturdays. Exmouth-based Stuart Bland provides a 12 month guarantee on all workmanship and parts supplied. Recommended by reader who was totally satisfied.
17.

Beauty

Just Nails (mobile service) 01404 43205 / 07873 399527 Fully qualified nail technician Elaine Fogarty visits you for manicures, nail extensions and nail art. Great for weddings or childrens parties. Very professional, makes you feel comfortable.
18.

Nick Hooper Brickwork and Plastering Specialist 01297 625313 / 07912 043578 Nick Hooper is highly competent at bricklaying, plastering, ceilings, and all types of masonry work including flint stone. 25 years experience, City and Guilds qualified and having served a full apprenticeship in brickwork.
23.

Natural Health and Healing Petrina Clarke Dip.ASK. IFHB. ICHT. NFSH. www.naturalhealthandhealing.org.uk 01404 822687 / 07967 143894 A wide range of skin care and anti-ageing treatments, body treatments, hair removal and pamper parties from qualified professional holistic health and beauty therapist. Confidential advice and treatment.
19.

You can also find Our Local Expert online at:

Bedroom Fitting
See Carpenters and Joiners, Kitchens, Bathrooms.

The Masonry Medic 07870 148526 masonrymedic19@gmail.com A true specialist and enthusiast in brickwork, Matt Bavington, the Masonry Medic, works in Sidmouth and surrounding areas. He has built on his City and Guilds qualification with experience of different brick systems from around the world. Matt can repair walls and arches sometimes by replacing single bricks, repointing or repairing damaged mortar, allowing you to keep the original character or improve the aesthetics of your brickwork. Internal and external, including stonework, flint stone-walling, patios and paths. Recommended as excellent.
24.

Blinds
See also Curtains and Blinds.

Marla Custom Blinds 01395 512605 / 0800 0842605 www.marlacustomblinds.co.uk/sidmouth Conservatory blinds specialist, window blinds, awnings and shutters. Guaranteed customer service and unbeatable prices. You can trust Marla Custom Blinds, your satisfaction is their business, dont take our word for it see what their previous customers have said at www.checkatrade.com. Trading Standards Buy with Confidence approved, 5 Year Guarantee on all blinds. Very flexible to our needs, Steve went out of his way to ensure we got what we wanted.
20.

James Morris Specialist Brickwork 01395 578720 / 07861 667860 www.specialist-brickwork.co.uk For all wet trades at sensible prices from a fully qualified professional. Brickwork, brick walls, rendering, plastering, pointing, laying slabs and more, throughout East Devon. Free estimates, no job too large or small. James Morris has been well recommended by customers and tradesmen alike as very reliable, skilled.
25.

Builders
See also Loft Conversions (for specialists), Plasterers, Carpenters, Brickwork (includes Brick Walling and Stonemasons), Bathrooms, Kitchens, Groundworks (for Excavations). For disabled adaptations to houses, see Mobility. For smaller jobs see Home Maintenance. For Wall Tie problems see Wall Tie Technology (feature 277). Cheaper is not necessarily better. The recession has resulted in some people quoting unrealistic prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.

Bookkeeping

Partners in Payroll 01395 276622 www.partnersinpayroll.co.uk Payroll, bookkeeping and Sage Training at competitive rates. Angie and Julie were recommended for going above and beyond expectations.
21.

Brickwork, Bricklaying, Brick Walling

For Wall Tie problems see Wall Tie Technology (feature 277).

Abacus Stone Conservation 01392 879824 / 07825 698507 www.abacusstoneconservation.co.uk David Cornick specialises in the repair to listed and historic properties. Also traditional lime mortar repointing, lime rendering, walling, brick repairs, advice and consultation. See excellent website for portfolio.
22.

A&J Carpenters Ltd. Unit 10, Alexandria Industrial Estate, Sidmouth 01395 519300 info@ajcarpenters.co.uk www.ajcarpenters.co.uk Serving the Devon community since 1994, A&J have been well recommended to us as friendly and professional. Barn conversions, loft conversions, new build, small works and renovations. Free estimates. Members of the Guild of Master Craftsmen.
26.

More recommended Builders overleaf...

Builders continued...

M B Davies Building Services Ltd. 01392 678990 / 07940 502131 build@mbdavies.co.uk www.mbdavies.co.uk For new build, one-off specifications, extensions and renovation work, including design if desired. Mark Davies and his professional team of 9 (plus specialists) offer reliability and experience, with a reputation built on attention to detail and a friendly, helpful approach. Renowned for completing jobs to their quoted price. NHBC guarantees on request.
27.

A+J Kenworthy and P Arbourne 01297 20876 / 07966 509590 This friendly Beer family business performs new builds, house renovations, extensions, loft conversions and driveways as well as smaller jobs. Recommended to us for their quality stonework, particularly walls and patios. Customers throughout East Devon enjoy their quality workmanship and cheerful approach. They have more than exceeded our expectations.
33.

C.J. Denning 01395 577672 / 07788 600300 Very well recommended Sidmouth building contractor, managing your entire project: extensions; renovations; maintenance; garage and loft conversions; kitchens and bathrooms.
28.

Lifestyle Installations 01395 273688 / 07970 068824 For general maintenance, conservatories, fitted kitchens, loft conversions, small extensions and bathroom moves, try Exmouth-based Phil Jones. He has 19 years experience of double glazing installations, and 11 years experience of general maintenance. Phil provides a small friendly service, where customers can choose the materials used. Great maintenance service offered for people renting out accommodation.
34.

Chris Fry General Builder 01404 549357 / 07977 575667 chrisatomm@gmail.com Honiton-based Chris Fry provides the complete service: carpentry; loft conversions; plumbing; electrics; plastering; decorating; roofing. Cheerful, reliable, listens to what you want, offers constructive suggestions.
29.

Graves and Sons Builders 01404 812810 info@gravesandsons.co.uk www.gravesandsons.co.uk Chimney specialists and other building work, recommended to us for being thorough. Also extensions, patios, driveways, rendering, painting and decorating, velux windows and roofing. Free estimates in local area, email enquiries welcome.
30.

P.E. Lipp and Son Builders and Decorators 01395 275922 sue@pelippbuilders.co.uk Family business est. 1960, employing qualified specialists in all trades. Clean and reliable expert team who manage your whole project contracting architects and arranging planning when needed. All building work, maintenance and decoration: extensions; conversions; new build; roofing. The complete building package. Federation of Master Builders members, references on request.
35.

GRP Building 01395 514503 / 07980 286002 www.grpbuilding.co.uk For all your building and maintenance work, with no job too small. 38 years experience in the industry. Specialising in floor and wall tiling, associate member of the Federation of Master Builders. Free estimates and advice. Garvin Parsons was recommended for innovative planning suggestions, being a punctual and tidy worker.
31.

FJ Luxton and Son 01404 812646 admin@fjluxton.com www.fjluxton.com Established in Ottery for an astounding 156 years, Stuart Luxton and his skilled team bring you the complete service for your property. Repair and maintenance, loft conversions, alterations and extensions. Also heating and plumbing, painting and decorating, solar hot water. Well trusted and respected. TrustMark and Masterbond approved members of the FMB and NHBC. No job too small. Office open Mon-Fri 8am5pm.
36.

H & V Builders 1 Leas Road, Budleigh Salterton, EX9 6SA 01395 443615 frederick@fvanstone.wanadoo.co.uk Established in 1970, H&V are a small firm offering the complete building service covering all aspects of the building trade. They were recommended to us by customers and other tradespeople. Almost all their work comes purely from recommendation. Members of the Federation of Master Builders.
32.

POW Maintenance and Construction 01395 516738 / 01392 340211 / 07815 757725 simonpow@tiscali.co.uk Sidmouth-based Simon Pow and his reliable team provide a personal, professional service and pride themselves on being established purely on recommendations. For extensions; renovations; kitchens; bathrooms; patios; decking; plastering (with dedicated plastering team); tiling and all aspects of property maintenance.
37.

S.D. Richards 01395 223003 / 07986 690056 richardss9@sky.com Recommended to us for first class service, and for ensuring total satisfaction. Steve Richards and his quality team turn up when they say they will, for quotations and for work. Work is to a high standard and at a fair price. For general building, extensions, garages, loft conversions, alterations and more.
38.

You can also find Our Local Expert online at:

Roach and Coles Builders Ltd. 01395 279736 / 07980 159406 roach.coles@hotmail.co.uk Specialising in listed buildings and renovations, also new builds, extensions, refurbishments, loft conversions, groundworks and general repairs. Exmouth-based Roach and Coles deliver the whole service with a personal, quality 1:1 service at an affordable price. Established for 20 years, with numerous references for their excellent work. Working in Budleigh, Exmouth, Sidmouth and throughout East Devon.
39.

Jason Turner Building Contractor Ltd. 01297 551557 / 07968 192966 Specialising in stonework, natural stone, Grade 1 and Grade 2 Listed Buildings renovation. Barn conversions, new builds, extensions and any conversions. 95% of work is through word of mouth. Customers appreciate their good quality workmanship, reliability and politeness. Colyford-based, working in Sidmouth, Honiton, West Hill.
43.

Please tell us your experiences of listed businesses, so we can be sure to maintain our high quality standards.

Woofenden Construction 01884 266055 www.woofenden.com With their in house team of tradesmen this family run business will cover all areas of your project from start to finish. Established since 1994 their knowledge in new and period property means their advice and workmanship is reliable beyond question. Their standard of service and workmanship is excellent; they are clean, honest and reliable. Members of FMB MasterBond, TrustMark and FENSA.
44.

Burglar Alarms
See also Tamar Security Services (feature 257).

SDW Building Services 01395 232697 / 07815 784005 sdw@stevenwoodman.plus.com Well recommended for excellent workmanship and reliability, Steve Woodman and his skilled team have a business built entirely on recommendations. With 25 years experience. Extensions; alterations; refurbishments; garages; conservatories; kitchens; plumbing; central heating and more. From planning to completion, or from your plans. GASsafe registered, fully insured, clean, tidy and reliable. Friendly and polite.
40.

A-Z Security Solutions 01395 349876 / 01404 539012 www.a-zsecuritysolutions.co.uk Burglar Alarms and CCTV systems installed, maintained and repaired. Free surveys.
45.

Cabling
See A-Plan Electrical (feature 128).

Cafes and Tea Rooms

See Toast (Honiton feature 246), Joshuas Harvest Store (Ottery St Mary feature 148), Kenniford Farm Shop (Clyst St Mary feature 149), East Hill Pride (Sidmouth feature 146), The Real Food Cafe (Exeter feature 153) and dont forget Combe House Hotel (Gittisham feature 238).

TD Builders 24 Scotch Mead, Aylesbeare 01395 233995 / 07751 738092 Recommended to us for being friendly, tidy, and above all extremely reliable. Terry Woolley and his team perform all building work including extensions, renovations and roofing. In business for 20 years, offering guarantees on all work.
41.

Car Audio (mobile)

TRP General Building and Maintenance 2a Mill Park Ind. Estate, Woodbury Salterton, EX5 1EL 07971 474886 Building, plastering, plumbing and all DIY tasks considered no job too small. Quick and pleasant, with 20 years experience, Woodbury Salterton-based Tom Petfield is particularly understanding to older customers.
42.

X Car Audio and Electrical 07968 796574 rob@xcaraudio.co.uk With 20 years experience, Rob Smith offers a mobile installation service specialising in the supply and fitting of car audio, security equipment, SatNav and electrical repairs. He identified and fitted exactly what I needed, at a fair price.
46.

Car Hire
See Van Hire.

Car Servicing and Body Repairs

Caravan and Motorhome Services

Auto Paint Repairs 01392 203708 / 07801 061519 www.autopaint-repairs.co.uk Saving you time and money, Auto Paint come to you for pricing and same-day repairs to car paintwork: vandal scratches; bumper scuffs; alloy wheels; minor accident damage and much more all fully guaranteed. 48. Colyton Garage Ltd. 3-4 Old Station Yard, Station Rd, Colyton, EX24 6HA 01297 552776 For service, maintenance, MOTs, tyres, batteries and exhausts for all cars and light vans. Colyton Garage are recommended as reliable and always helpful. 49. Exmouth Tyres and Exhaust Centre Unit 8 Thorn Tree, Liverton Business Park, EX8 2NX 01395 268999 www.exmouthtyres.co.uk Tyres, brakes, exhausts, batteries, and laser wheel alignment for all makes and models. Call out tyre fitting service within 10 mile radius, also Pristine Alloy Wheel Refurbishment.
47.

Robert Street Electrical Services 07773 634683 robertstreet.exmouth@talk21.com www.sat-dome.com Robert is a fully qualified electrical contractor based in Exmouth. He is happy to travel to you to fit anything electrical onto your motor home or caravan: satellite systems; reversing cameras; leisure batteries; solar panels; slide-out steps.
54.

Carpenters and Joiners

See also Bathrooms, Kitchens, Loft Conversions. For smaller jobs see also Home Maintenance. For Wood Flooring, see also Dowling Flooring (feature 168).

SPECIAL OFFER: Free tracking to customers mentioning Our Local Expert when booking. For purchases of 2 tyres or more.

Mark Bennett Maintenance 01395 514316 / 07799 207441 For all your carpentry needs, also tiling, painting and general maintenance. Mark is a qualified carpenter with over 25 years experience. He is consistently recommended to us by delighted customers. Conscientious, trustworthy and friendly, his quality of work is superb. Free local estimates, no VAT, reasonable rates.
55.

M+D Motors Unit 2, Pound Lane Units, Exmouth, EX8 4PE 01395 277522 Repairs, servicing and MOTs for all makes. Courtesy cars available, with local collection and delivery. Friendly, reliable and trustworthy.
50.

M W Autobodies 4-6 Victoria Way, Exmouth, EX8 1EW 01395 275826 Recommended for an excellent body repair job. 25 years experience repairing minor dings to larger accident damage and full resprays for all makes and models. All insurance work undertaken. Courtesy car, collection and delivery service within 10 miles, free estimates.
51.

E L Evans Carpentry and Joinery 01395 277804 / 07812 571722 eugeneevans02@googlemail.com Exmouth-based Eugene Evans is a City & Guilds qualified joiner and cabinet maker. He can supply, fit and make: kitchens; wardrobes; bookcases; free standing furniture and all types of joinery including windows and doors. Specialising in handmade and purpose built kitchens to fit and complement your room. Consistently recommended for being reliable, friendly and for doing a good job at a fair price.
56.

Ottery Motor Services Coombelake, Ottery St Mary, EX11 1NG 01404 812740 www.otterymotorservices.co.uk Car sales; servicing and repairs; tyres and exhausts; MOT preparation for all makes and models, Peugeot specialists. Collection and courtesy car service available. Always helpful, always reliable I trust them if they say it needs doing.
52.

Sidmouth Garage Vicarage Road, Sidmouth, EX10 8TR 01395 516660 Friendly, professional and trustworthy service. MOTs; tyres and exhausts; servicing and repairs for all makes of cars. 8.30am-5pm Mon-Fri, 9am-12pm Sat.
53.

Jonathan Flint Complete Carpentry Service 01395 519111 With 30 years experience, Jonathan has worked on most types of carpentry and joinery, including sash window repairs. Recommended to us for made-to-measure cabinet making. Working throughout East Devon, on jobs large and small, attractive pricing as no VAT charged. Works very well and thoroughly, and his charges are reasonable. 58. Rob Johns 01404 850600 johns365@btinternet.com 21 years experience in carpentry and most other aspects of the building trade. From changing a door to fitting a new roof or staircase. Also decking and fencing. No VAT charged. Quick and very efficient. 59. Real Timber Carpentry 01395 577469 / 07989 982241 www.rtcsidmouth.co.uk Paul Cowlard offers a friendly, quality service and is a qualified tradesman of 20+ years experience. From doors and windows to renovation and kitchens. Hes brilliant I would recommend him to anybody, and he always tidies up very well when hes finished.
57.

Jonathan Sweetland 01297 553183 / 07989 340612 jonathan@jwsweetland.orangehome.co.uk www.carpenterandjoinercolyton.co.uk Over 20 years in business, Colyton-based Jon specialises in doors, windows, roofs, hardwood floors also extensions and renovations, particularly Grade II listed buildings. His many customers value his reliability, good service, experience, and quality workmanship. Works within 15 miles of Colyton.
60.

All featured businesses have been recommended

Carpet Fitting

Gary Tate 01395 276565 / 07891 515578 garytate63@gmail.com Exmouth-based Gary Tate provides all aspects of joinery, manufacture and supply of bespoke staircases, windows, doors, fitted wardrobes and more. City & Guilds qualified with 30 years experience. Proud of his attention to detail, finish and quality of work. 62. Tucker and Vincent Ltd. 01297 625315 / 07855 831101 tuckerandvincentltd@sky.com Simon Vincent fits stairs, windows, oak floors, kitchens and anything to do with wood. Fully qualified with 25 years experience, customers value his quality work and his polite, prompt service. Recommended to us as a real character and a superb carpenter.
61.

J M Carpets 01460 221864 / 07702 796796 Covering Devon and Dorset, Joe May offers a friendly and professional service. Fully trained in supplying, fitting and cleaning carpets, also supplying and fitting vinyl. Your floor covering is chosen in the comfort of your own home from samples, using Joes expert advice. Clean, tidy and polite does an exceptional job.
65.

Carpets
See also: Carpet Fitting, Flooring.

Please keep your recommendations coming in!

Exeter Carpet Company Limited 92a Old Tiverton Road, Exeter, EX4 6LQ 01392 493084 www.exetercarpet.co.uk For all your domestic flooring needs, Exeter Carpet Company were recommended for being incredibly helpful, knowledgeable, honest and understanding. Products include natural flooring (sustainable wood, rubber), vinyl, Amtico, Karndean, laminates and more. Also a great selection of curtains and blinds. Excellent service and installation at competitive prices. Visit showroom or call to arrange a home visit.
66.

Carpet Cleaning
See also Carpet Fitting.

SPECIAL OFFER: 5% discount if Our Local Expert mentioned.

Jackman Fabric Care 01395 272428 www.jackmanfabriccare.com For quality carpet and upholstery cleaning, Mervyn Jackmans established (2004) family firm combine traditional personal service with the latest technology. Producing superb results and excellent drying times. Your furniture is moved for you with minimal disruption. All types of rugs cleaned. 64. Martin Paver Carpet and Upholstery Cleaning 2 Furzehill, Sidbury, Sidmouth 01395 597320 / 07977 605162 enquiries@CleaningYourCarpets.co.uk www.CleaningYourCarpets.co.uk For carpets, upholstery and all types of rugs. No shampoo used in cleaning process, so no sticky residues left after cleaning and carpets usable right away. Carpets stay cleaner up to 5 times longer. Process removes dirt and grit from carpet pile, also eliminates dust mites, fleas, etc. Bad odours removed (e.g. pets, smoking) if service requested, plus all carpets stain-proofed in cleaning process. All work guaranteed and insured.
63.

Honiton Carpets Dolphin Court, High St, Honiton, EX14 1HT 01404 47151 honitoncarpets@googlemail.com www.honitoncarpets.co.uk Carpet and vinyl specialists, recommended to us for their great service and great fitting. Free parking at rear of the shop, free measuring and local deliveries, free fitting (ask for details). Superb value remnants always in stock for take away or delivery. Personal, expert service.
67.

SPECIAL OFFER: 5% discount if Our Local Expert mentioned.

Martin and Lane Carpets Unit 3, Station Yard, Station Rd, Sidmouth 01395 578909 / 513850 Established in 1980, Martin and Lane supply all floor coverings: carpets; vinyls; hardwood floors; wood laminates; Amtico / Karndean creative flooring as well as a full range of blinds. Your local Registered Specialist, Office of Fair Trading approved. Visit their showroom or take advantage of their home selection service. They bend over backwards to ensure customer satisfaction.
68.

Catering

Kenniford Farm Shop 01392 875938 www.kennifordfarm.com Incredible hog-roasts from RSPCA approved farm.
69.

Catteries
See Pet Services.

Brookbank Plumbing and Heating 3 Redwood Close, Exmouth 01395 277122 / 07968 201507 All aspects of plumbing undertaken with good quality workmanship from a leaky tap to full central heating installations and breakdowns. Friendly and reliable, GASsafe registered, all work guaranteed, fully insured.
74.

CCTV
See Tamar Security Services (feature 257), PAK Aerials (feature 10), A-Z Security Solutions (feature 45).

M R Canniford Plumbing and Heating 01404 851373 / 07811 964682 Plumbing and heating, bathrooms, boilers, gas, oil and LPG specialist. Fully insured, GASsafe and OFTEC registered. Quality work, reasonably priced (no VAT charged), no job too small.
75.

Central Heating and Plumbing

See also Gas Maintenance, Renewable Energy. For mains water leaks, see Water Leaks. For Boiler Control Wiring see Graham Tumber Electrical Contractor (feature 139). Check that gas installers are on the GASsafe register a legal requirement. See: www.gassaferegister.co.uk for details. (Prior to April 2009, this was known as CORGI which still exists as a quality-based trade association.)

Clark Heating 01395 442923 / 07946 474384 www.clarkheat.co.uk For all your heating, plumbing, and renewable energy needs. Steve Clark is GASsafe and Corgi registered; and an approved installer for Vaillant and Worcester. Undergoing MCS accreditation (at time of going to print) for renewable energy. Recommended for first class work, often necessary in my absence.
76.

Aturi 01392 436560 / 07974 423363 www.aturi.co.uk If you want the highest levels of workmanship, reliability, customer service and aftercare, choose Aturi. Repair, installation and servicing of heating and hot water systems including underfloor and unvented cylinders. Trading Standards Buy with Confidence members, GASsafe and Oftec registered. Would thoroughly recommend.
70.

P Harris Plumbing and Heating 01395 271563 / 07774 108724 pharris1@supanet.com www.phheating.com Peter and his fully qualified Exmouth team offer quality installations and all aspects of plumbing and heating. GASsafe and Institute of Plumbing registered, approved by the Water Industry.
77.

Quality Plumbing and Heating Clyst St Mary 0800 0933477 / 07727 277968 Previously working on interiors for English Heritage, friendly and reliable Fraser Smith was recommended to us for going the extra mile for his customers. He installs bathrooms, provides general plumbing and heating services, and 24hr emergency plumbing call outs. 12 month guarantee on all work, City and Guilds qualified, 21 years experience. Happy to provide references.
71.

Lake Plumbing and Heating 01395 272358 / 07786 769151 All types of plumbing work undertaken including radiators. Covering East Devon, no VAT charged, no job too small.
78.

Blakes Plumbing Rose Bank, Winters Lane, Ottery St Mary 01404 814393 / 07968 281709 Prompt, efficient and fair is how Malcolm Blake was recommended to us. For all general plumbing, 24hr call out and OAP discount. Member of IPHE.
72.

C.A. Murdoch Plumbing and Heating Services 01395 442247 / 07889 993250 c.a.murdoch@hotmail.co.uk Any plumbing needs from full central heating installation to a dripping tap. Bathroom installation including tiling. Local tradesman Craig Murdoch is a fully qualified, experienced plumber and GASsafe registered, he offers competitive prices, a fast response and a complete professional service.
79.

Dean Bonetta Plumbing and Heating 01297 35870 / 07970 025709 deanbonetta@hotmail.com For all plumbing, and gas and oil central heating needs, trust Dean Bonetta for fair, honest service and quality workmanship. Established 1985, OFTEC and GASsafe registered.
73.

Plumb Patch 01395 577881 / 07779 717567 Emergencies: 07779 539462 plumbpatch@aol.com www.plumbpatch.co.uk For all your central heating and plumbing needs. Servicing, maintenance and 24hr emergencies at reasonable prices. From changing a washer or fixing a leak to renewing your central heating system. GASsafe and WRAS approved.
80.

PPR Plumbing and Heating 01395 224342 / 07976 938777 paulinereeves@sky.com www.pprplumbingandheating.com A family run business, PPR provide all aspects of plumbing and heating, specialising in bathroom fitting. People use their services because of the high standard of work offered. GASsafe registered, with all work guaranteed.
81.

CB Chimneys, Exmouth 01395 268046 Steven Cornish was recommended to us by several readers. Chimney sweeping, chimney pots and bird guards/cowls. Member of NACS, HETAS and APICS, prides himself on being meticulous, clean and conscientious.
86.

Norman Spencer and Son Plumbing and Heating Engineers 24 Jubilee Gardens, Sidmouth 01395 577703 / 07891 683517 Prompt, honest and reliable service with free quotations and competitive rates. Highly qualified with 35 years experience, GASsafe registered, fellow of CIPHE. All work fully insured, includes boilers, pumps, valves, radiators, hot water cylinders and immersion heaters.
82.

Soot and Sweep 10 Brookdale, Ottery St Mary 01404 813159 / 07793 124229 bookings@soot-sweep.co.uk HETAS APICS approved sweep, for grates/open fires, multi-fuel stoves, removal of birds nests, minor repairs to stoves. No mess, no fuss, no dust. Prompt and reliable.
87.

All featured businesses have been recommended.

Squire Hyde Limited 01392 689689 Squire Hyde Limited are a small company established in 1983, providing a conscientious, personal service throughout East Devon. For gas and oil fired central heating services, maintenance and repairs. GASsafe registered. Office open 9am-5pm Mon-Fri.
83.

Chiropodists and Podiatrists

Westmancoat Heating Ltd. 31 New North Road, Exmouth, EX8 1RU 01395 272088 www.westmancoat.co.uk Very well recommended, established 49 years, with an office you can visit to discuss your needs (weekdays 9am-1pm). Friendly service, quality workmanship, fair honest pricing. 2 year workmanship guarantee on heating and plumbing installations. GASsafe reg. no.4493, Worcester accredited installers. Phones 8am -5pm Mon-Fri.
84.

Roger M Constable Chiropodist and Reflexologist F.S.S.Ch, DipPod Med, MBChA, MBRA 62 Balfours, Woolbrook, Sidmouth, EX10 9EG 01395 577431 / 07957 867491 r.constable858@btinternet.com Member of Health Professional Council (HPC). Surgery in Sidmouth, as well as home visits in East Devon, including reflexology. Friendly, reliable service at reasonable rates.
88.

You can also find Our Local Expert online at:

Caron Passmore Chiropodist and Podiatrist BSc (Hons) Pod, MChS, HPC registered 01404 813132 / 07845 937955 Recommended for friendly, gentle and efficient service this University Degree qualified Chiropodist / Podiatrist provides comprehensive treatment in her Wiggaton Surgery near Ottery St. Mary and on home visits in Exmouth, Sidmouth, Honiton and surrounding villages. Also GBT accredited holistic body massage.
89.

Chimney Services
For builders specialising in chimneys see Graves and Sons (feature 30). For chimney and flue installations see Chris Bateman (below) also TRP (feature 293), Grandisson (feature 167). For seagull control see GullStoppers (feature 220).

Cladding
See Double Glazing and Conservatories.

Cleaners
See Carpet Cleaning, Gutter Cleaning, Pressure-washing, Window Cleaning.

Chris Bateman Chimney Services 01395 489203/ 07973 662621 Chris has been recommended numerous times. Clean, efficient and friendly, extremely reliable. Sweeping all types of flue; fitting chimney pots; birdcage cowls; rain caps and removing birds nests. He specialises in fitting woodburning and multi-fuel stoves, flue linings and solving general chimney problems. HETAS approved.
85.

Complementary Health
See Chiropodists and Podiatrists, Physiotherapists. See Wellbeing (for Alexander Technique, Aromatherapy, Counselling, Hypnotherapy, Indian Head Massage, Kinesiology, Massage, Osteopathy and Reflexology).

Computers

Counselling
See Linda Macaulay Dip Couns, MBACP (feature 281).

Computer Solutions 01395 519209 / 07754 214917 ian.lockhart@tesco.net www.computer-solutions.me.uk Intel and Microsoft trained engineer, ex-ICT teacher Ian Lockhart is the ideal choice for all computer and Apple problems. Pre-purchase advice; home network setup; repairs and upgrades; virus removal; slow running; nonbooting; unstable PCs and internet problems. Work carried out at your home or business, or collection/delivery service available. Good value and quick to respond, Ian is also ideal for 1:1 or small group training in all aspects of ICT. 91. AlFindlay.com 01395 542500 / 07976 243564 www.alfindlay.com With 15 years experience at the highest level of commercial IT support, Al Findlay can solve any domestic hardware or software problem restoring your confidence in your own computer. Covering all East Devon at your home, or to take away, fix and return. Excellent knowledge, advice and a very professional service. Fixed prices available to quote for common problems. 92. IT Bytes 01395 271997 / 07891 646569 www.it-bytes-exmouth.co.uk For all your computing needs, Jon Walker of IT Bytes offers jargon-free help, providing honest, impartial advice when he visits you. Supplying and setting up new systems, troubleshooting PC and laptop problems, 1:1 training courses in your home (with step-by-step notes to keep). Qualified adult trainer specialising in teaching over 50s. 93. Doug Richmonds Computer Services 01404 44854 / 07866 426491 www.dougrichmond.co.uk All computer and laptop repairs, servicing, and internet problems for home and business users. In your home or remote support meaning you dont have to leave your home. Honiton-based engineer with 30 years experience. Recommended as a computer whiz!
90.

Curtains and Blinds

See also Blinds, Carpets.

Soft Options Honiton 91 High St, Honiton, EX14 1PG 01404 44638 www.softoptionshoniton.co.uk The complete service for your windows, Soft Options pride themselves on service, quality and flexibility. Visit shop to choose the best material to suit your house. In house, bespoke curtain making service with full range of machine and hand-sewn headings. Wide variety of good value blinds including bespoke made Roman blinds, wooden or metal Venetian blinds. Haberdashery items for any domestic sewing needs. Free quotations. Measured and fitted to very high standards, quickly, at your convenience. Very highly recommended for vast range of fabrics and truly excellent service.
95.

Damp Proofing and Woodworm

East Devon Damp Proofing, Timber Preservation and Property Maintenance Ltd. 01395 203040 / 01297 20219 / 01392 340380 Offering up to 30 year guarantees on all types of damp proofing and timber treatments. Bat-friendly products available. Sovereign Chemicals Approved Contractor. Known for fair prices and being sensitive to your property. Expect honest appraisals that dont over-prescribe unnecessary solutions. Karen Coopers team were recommended as trustworthy, reliable and dependable.
96.

Decking
See Fencing, Garden Services, Carpenters, Pressure-washing.

Decorators
Cheaper is not necessarily better. The recession has resulted in some people quoting unrealistic prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All businesses in Our Local Expert have been recommended for quality, service and value for money. We believe it is better to pay once for a quality job than to pay twice for a bad one.

Conservatories
See Double Glazing and Conservatories, Windows and Doors. For Conservatory Blinds see Marla Custom Blinds (feature 20). For Conservatory Cleaning see Window Cleaning, Roof Cleaning, Pressure-washing.

Conservatories (climate control)

Devon Air Conditioning and Refrigeration 01395 267513 / 07791 091455 www.devonrefrigeration.co.uk Stevan Pearcey helps you get the most use from your conservatory all year round ensuring that you enjoy a comfortable temperature whatever the weather. His fixed systems are fully automatic (no emptying water), almost silent, neat and tidy, and more energy efficient than other options. 3 year parts guarantee.
94.

Axminster Decorating Services Ltd. 01297 33196 / 07738 549581 www.axminsterdecorating.co.uk Stuart Daniels and his team of qualified local decorators provide a full and comprehensive decorating service covering East Devon and surrounding areas. Established for over 30 years and offering the complete decorating service internal, external, wallpapering, private, commercial and recommended by Ventrola for decoration of sash windows.
97.

Lisa Branson Lady Painter and Decorator 01404 42668 / 07969 116580 richardbranson12@yahoo.co.uk From thought to finish, all work undertaken in decorating and interior design. Exterior, interior, commercial. No job too big or small. Paints chosen to suit your home, Farrow and Ball, Craig and Rose, Dulux. Lisa is a breath of fresh air. Offers great advice, thorough. Ask to see her inspiring photographs and references. Free quotes.
98.

All featured businesses have been recommended.

Ken Brown 01395 515003 / 07900 443886 Painting and decorating interior and exterior; sash windows repaired; timber floors sanded and sealed. Quality preparation and DIY skills. Specialist for period properties. No VAT charged.
99.

Alan Chanter Painter and Decorator 01395 274508 / 07791 685691 Exmouth-based Alan has been established in the painting and decorating business since 1978, offering all aspects of quality decorating that is up to a standard, not down to a price. Estimates free, no VAT on labour.
100.

Creative Dcor Custom Finishes 01395 265173 / 07977 520029 www.cdcustomfinishes.co.uk Top quality decoration for your every need. Wall covering specialist; custom paint finishes including spray and special paint effects.
101.

DLC Decorating 01395 446854 / 07724 631481 dlcdecorating@yahoo.co.uk Recommended to us for being exceptionally thorough and careful. Budleighs Daniel Cook is friendly, polite, flexible and trustworthy. Wallpapering, interior and exterior painting. References supplied on request.
102.

C H Hudson Painting and Decorating Contractor 01395 260100 Recommended to us as a very nice man, Exmouthbased Howard Hudson specialises in exterior painting, using mostly Dulux paints. He is qualified for all decorating services.
103.

Ron Loynd 01395 516623 / 07855 115463 For all aspects of painting and decorating, established since 1980. Ron always uses quality materials (Dulux) and works to a high standard. Honest, trustworthy, reliable, clean and tidy.
104.

Steve Salter Painters and Decorators 01395 577067 / 07971 097119 Recommended to us for his excellent workmanship, Sidmouth-based Steve Salter performs internal and external decorating, wallpapering and general decorating. Conscientious and qualified with 32 years experience. Steve keeps your house clean and tidy as he goes. Meticulous and trustworthy. 107. Simon Santucci 01395 267465 / 07977 905772 www.simonsantuccidecorators.com Friendly Simon Santucci and his team of 6 work hard and quickly to deliver high quality internal and external decorating of all types across East Devon. Dulux Select Decorators. Fully insured, 2 year guarantee on work and products. Excellent work from start to finish. 108. Sid Valley Decorators 01395 597294 / 07986 571859 20 years experience decorating and general maintenance inside and out. No job too large or too small. Very friendly. Loyal customer base and popular with the elderly. So much more than just decorating. Very conscientious. 109. P.A.Skinner 01395 273316 / 07703 025535 pete.skinner@talktalk.net www.paskinner.co.uk Offering all aspects of interior and exterior decorating, general household and property maintenance, with no job too small. Tiling; coving; hanging doors; roof repairs; tiled and laminated floors; PVC fascias and guttering. Thoroughly professional we can rely on him completely for all maintenance jobs on our property. 110. A Watson Decorator 61 Manstone Ave, Sidmouth 01395 578128 / 07713 972515 With over 20 years experience in all types of interior and exterior decorating. A fast, friendly and professional service guaranteed at highly competitive prices. Free estimates, no VAT charged.
106.

Digital TV

Pollington Decorators Ltd. 01392 882335 / 07974 950924 pollingtondecoratorsltd@hotmail.com Established for 25 years, Andy Pollingtons team of 25 perform a good job at a reasonable price. They offer the complete decorating service internal and external, wallpapering, private and commercial. Members of the Painters and Decorators Association.
105.

S G Digital TV Solutions 01392 874578 / 07799 303944 digitaltvsolutions@hotmail.co.uk www.sgdigitaltvsolutions.co.uk For installation and user-lessons for your: HDTV; Internet TV; Broadband Routers; Home Cinema; Digital Recorders; Blu-Ray. Additional TV Points. Digital TV, Satellite & DAB Signal Problem Solvers. Qualified TV engineer with years of trade experience. Particularly understanding to older customers.
111.

Disc Jockeys

Double Glazing and Conservatories

See also Windows and Doors.

White Rabbit Entertainment 01404 598069 / 07980 901729 www.whiterabbit.co.uk Reliable, experienced and local DJ for all occasions: birthdays, family or office parties and celebrations, Wedding Reception specialist. Can cater for most age groups so your guests will not be disappointed with the music choice. Playing from your playlist or simple instructions, or leave the selection in the hands of the DJ. CRB checked, PLI Insured, Backup Equipment.
112.

Dog Services
See Pet Services.

We want to know your experiences of featured businesses so we can maintain our high quality standards.

Domestic Appliance Repairs

For TV and Hi-Fi see Digital TV.

CARE 01395 225113 bev@carerepairs.co.uk www.carerepairs.co.uk For repairs, servicing, advice and safety checks to all makes and models of domestic appliances. Call for a trustworthy come-to-you service across East Devon.
113.

Nick Hayes 01404 41568 Recommended to us by several readers. Responsive, efficient, and arrives on time, he has experience of a wide range of appliances. Nick is a friendly Geordie who can help you with any problems with your cooker, washing machine, fridge, tumble-dryer or dishwasher.
114.

Matt Sage 17 Marions Way, Exmouth, EX8 4LF 07970 053774 Repairs, servicing and advice on most makes and ages of: washing machine; tumble-dryer; dishwasher; fridge; freezer; electric cooker; oven; hob and vacuum cleaner. City & Guilds qualified with 20 years experience, Matt is friendly, reliable, honest and competitively priced. He has been highly recommended by several readers.
115.

Doors
See also Windows and Doors, Carpenters.

Roll-a-Door (Est.1978) 01395 273651 / 07793 489779 Supply, installation and repair of all kinds of doors, tailor-made to suit your requirements. Includes garage doors (electric or manual), specialising in roller-doors. All work guaranteed.
116.

AGS Home Improvements (Est.1974) Brunel Road, Newton Abbot, TQ12 4PF 01626 201226 / Freephone 0500 334449 www.agswindows.co.uk Windows, doors, conservatories (including bases), porches, fascias, soffits, cladding and more, all manufactured and installed by AGSs own team. A-rated energy windows and Secure by Design windows installed as standard to ensure quality. Choose your solution from their showroom, including patterned and stained glass. TrustMark accredited, FENSA registered. Recommended as excellent workmen, really nice people to deal with. AGS also supply P.V. Solar panels and Aluminium Windows and Doors. 118. Aspect Windows (Western) Ltd. 8 Apple Lane, Trade City, Exeter EX2 5GL 01392 444233 www.aspect-windows.com Established in 1981, Aspect are the leading manufacturer and supplier locally of PVCu, aluminium windows, doors, bi-folds and conservatories. FENSA and TrustMark registered Aspect come highly recommended for being flexible and constructive, excellent craftsmen and absence of mess. A professional friendly family business, not pushy with their sales, and offer keen prices for their quality products and installation. Visit their extensive showroom for advice without obligation. 119. Climax The Promise of Quality 01297 35053 www.ClimaxWindows.co.uk Windows, doors, conservatories, secondary glazing, roofline, Solar powered hot water systems. Flat roofs, maintenance and repair. Continuous aluminium guttering to prevent leaks which is made at your site. Efficient after-sales, always willing and helpful. 120. Exmouth Windows 4 Tidwell Units, Liverton Business Park, Salterton Road, Exmouth, EX8 2NR 01395 277855 Recommended for being extremely efficient in all aspects, and for their good value. Exmouth Windows are a trusted and respected family business who avoid high-pressured sales and perform their own installations. Energy-rated windows, doors, porches, garage doors, secondary glazing, conservatories and roofline in UPVC and Aluminium, available in a choice of finishes. Also, full repair and sealed-unit replacement service. Visit their showroom near B+Q, or phone for a free no obligation quotation. Founder members of the Double Glazing & Conservatory Ombudsman Scheme. 121. Sapphire Windows 0800 0325263 FENSA registered manufacturers and installers of windows, doors and conservatories. Happy to advise on the styles, openings and security that will best suit your home. All products come with their comprehensive 10 year guarantee. Recommended to us for their good value.
117.

Drain Cleaning

Drainmaster 01395 577213 / 07813 962761 drainmastersw@gmail.com Blocked drains, sinks and toilets. CCTV surveys of drains, drain repairs and renewals. High-pressure water jetting. Covering Exeter and East Devon, guaranteed fixed price. 24 hours a day, 7 days a week. Recommended to us for high standards and very obliging at a good price.
122.

Priory Paving Ltd. 01392 432137 / 07962 231501 www.priory-paving.com For driveways, patios, pathways, walls and fencing, Free estimates, viewings of previous work arranged. Brett, Marshalls and Natural Paving approved installers. Their workmanship and attention to detail has been excellent. Hardworking and cheerful in the wettest of conditions.
127.

Electrical Appliance Repairs

See Domestic Appliance Repairs.

Dressmaking

Electricians
Many changes to your electrical wiring installations require approval under building regulations (Part P). This includes all work in kitchens, bathrooms and outdoors. An electrician registered for Part P will be able to self-certify the work without the need for a Building Control application.

Summerland Sewing Services, Exmouth 01395 269004 / 07772 558257 ruth@summerlandcreative.com Friendly sewing service at affordable rates. From taking up trousers and skirt hems to dress alterations and mending pockets, elbows and knees. Bespoke softfurnishing and dressmaking services on request. No job too small, prices from 5. Phone or email to arrange an appointment.
123.

Driveways, Patios and Hard Landscaping

See also Groundworks, Builders, Garden Services. For Driveway cleaning see Pressure-washing.

A-Plan Electrical 01395 263990 / 07973 528370 www.aplanelectrical.co.uk For all your domestic and commercial electrical needs, no missed or late appointments, clean and tidy, all work fully guaranteed. Simon Collas was recommended as the most efficient tradesman I have ever seen, and for his excellent work. NICEIC (part P), TrustMark accredited.
128.

Bovey Macadam 01626 859643 / 07990 970708 c.gosling1@btinternet.com www.boveymacadam.com Experts at: tar macadam; chippings; concrete; tar and chipping; hardcore; block paving. From a small patch to a complete road with drainage. All types of edging, small walls and steps. Over 50 years of experience handed down through 3 generations.
124.

Connected Electrical Services 01395 578280 / 07816 286015 connectedelectricalservices@hotmail.co.uk Our only lady electrician, providing all your electrical needs throughout East Devon with no job too small. Clean, reliable NICEIC (Part P) domestic installer.
129.

Gareth Guck (Designer Drives) 01395 515245 / 07867 542156 www.garethguck.co.uk Ideal for high quality driveways, patios, garden design, walling including stone and flint; fencing and decking. All work guaranteed. Approved installer for Natural Paving. Absolutely lovely guys who took us through every stage of the work before it was undertaken.
125.

D.Jex Elec 01395 515294 / 07970 895521 Sidmouth based Darren is friendly, reliable, fairly priced and pays attention to detail. Able to help you with any of your electrical needs, from advice about lighting to testing and inspection. Member of NAPIT, Part P certified.
130.

Oakwood Paving 01395 349200 www.oakwoodhome.co.uk Specialising in driveways, patios, paths, walls and the cleaning and maintenance of drives and patios. 10 year insurance-backed guarantee, 15 year no-sink guarantee. Trained and approved by Marshalls (permeable block paving), Oakwood are on the Marshalls register of approved driveway installers and on the Brett Approved Installer Scheme. Also approved by Interlay and the Consumer Protection Association. Quality workmanship from a local friendly family business. TrustMark approved.
126.

HBH Electrical & Home Care Solutions 01404 41381 / 07584 065798 www.hbhe.co.uk For all your electrical needs large or small. Local, punctual, polite and professional. NICEIC Part P & MCS Accredited. Bathroom and kitchen specialist, landlord certificates, renewable energy sources, fully insured. References on request.
131.

Dominick Horrell Electrical Services 75 Peaslands Rd, Sidmouth 01395 577309 / 07966 520483 dominickhorrell@aol.com Friendly, reliable, and good value available on his mobile at any time. All domestic electrical; appliance testing and services; door entry systems; electric gates; electric garage doors; security lighting. NICEIC Part P certified insurance backed 12 month guarantees.
132.

More recommended Electricians overleaf...

Electricians continued...

Entertainment

J S Electrics Ltd. 01395 274750 www.jselectrics.co.uk James Sommers offers a fast, friendly and efficient service. For all electrical requirements including telephones and emergency lighting. NICEIC (Part P), TrustMark. All work insurance-backed. Brilliant work, friendly service. 134. P.B.Electrical (UK) Ltd. 01395 276590 / 07970 878186 paul@pb-electricalltd.co.uk www.pb-electricalltd.co.uk Exmouth-based Paul Berry and his team are renowned for their high quality work and good service. NICEIC (Part P) registered, offering 12 month guarantee on faulty materials and labour. For testing and inspection, rewires, extensions, garage doors and more. 135. J R Pratt Electrical Specialist 01395 265939 (office) 01395 275962 (eves) / 07813 920330 From an extra socket to a complete rewire, JR Pratt handle all your electrical needs at reasonable rates. Repairs; installations and maintenance; computer data cabling; fire alarms and emergency lighting; testing inspections; landlord checks and more. 24hr emergency call out, all work guaranteed. Fully NICEIC (Part P) approved installers. 136. S C Electrical 07859 903947 scelectrical2011@hotmail.co.uk City & Guilds qualified Simon Cox is an Exmouth-based NICEIC Domestic Installer (Part P). Guaranteed to provide an efficient and friendly service, promising a thorough job at a high standard. No VAT charged. 137. Mike Self Electrical Installations 01395 578196 (Office) 01395 519504 (home) / 07875 025470 mikeselfelectrical@hotmail.com Sidmouth-based Mike Self carries out all types of electrical work from a light switch to a full rewire, throughout East Devon. 24hr call out service. City & Guilds qualified, NICEIC domestic installer (Part P). 138. Raymond G Street and Sons 01395 272777 / 07773 634683 Exmouth-based Raymond G Street and Sons have been well recommended to us for their personal and friendly service. Offering all electrical services, they are family owned and run since 1968. NICEIC, Part P approved. Working within 10 miles of Exmouth. 139. Graham Tumber Electrical Contractor 01297 553945 / 07956 373039 grahamtumber@hotmail.com Family run business since 1987. NICEIC Domestic Installer Part P Registered. All electrical works carried out to BS 7671. Testing and inspecting and P.A.T. Boiler control wiring. No job too small. Serving all of East Devon.
133.

Escot Gardens, Maze & Forest Adventure Ottery St Mary , EX11 1LU 01404 822188 www.escot-devon.co.uk An East Devon family estate which is an escape, allowing children to re-connect with the natural world. Hedged maze, falconry, woodland drop-slide, mud walks, rope swings, indoor play area, otters and squirrel enclosures help your wild animals get it out of their system. The natural place for a day out!
140.

Harry May Boat Trips, MarchNovember The Cobb, Lyme Regis, DT7 3TF 07974 753287 What better way to celebrate living in Devon? The perfect way to pass some time with visitors, family and friends or as an exciting trip for grandchildren. For fishing or just to enjoy the glorious views of the Jurassic Coast. All safety and angling equipment provided including life jackets. 1hr mackerel fishing trips: 9 adults, 6 children. All fishing lines and bait included. 3hr daily deep sea fishing trips 8:30-11:30am. 25 each, rod and bait included. Fish always caught on 3hr trips. Our family and children loved our trip with Harry and we had mackerel afterwards barbecued on the beach.
141.

Raceworld Indoor Karting Greendale Bus. Park, Woodbury Salterton, EX5 1EW 01395 233397 www.raceworld-karting.co.uk Fast, fun, safe and affordable motorsport. Well matched karts on a track which is accessible to beginners and challenging to regulars, who come from Bristol to Lands End! Available for individuals, groups and corporate, ages 12 and up. Professional, safe, well organised, excellent customer care.
142.

Parents with little ones should call in to Kenniford Farm at Clyst St Mary (see feature 149) to enjoy a fresh coffee and a treat while your children enjoy the play area and meeting the animals in the farmyard. See Beauty for Pamper Parties and Nail parties for children, weddings or special occasions.

Fabrics
See Soft Options (feature 95).

The businesses in Our Local Expert have been recommended, so you can be sure of the best service.

Farm Shops, Food Shops, Farmers Markets

The South West produces some of the best food in the country, enjoy it at source! Support local producers, meet local farmers, reduce food miles. For more quality local food, see Restaurants.

You can also find Our Local Expert online at:

Complete Meats Specialist Butchers 100 High Street, Honiton, EX14 1JW 01404 47111 70 South Street, Axminster, EX13 5AD 01297 631506 www.completemeats.co.uk Traditional cuts of local free-range beef, lamb and pork; award-winning sausages, home cured bacon and pies. Also a fabulous selection of traditional British cheeses.
143.

Joshuas Harvest Store Gosford Road, Ottery St Mary, EX11 1NU 01404 815473 www.joshuasharveststore.co.uk Highly recommended food and wholefood store on the outskirts of Ottery supporting local farmers and producers, with a fantastic range of gifts. Ideal for food intolerances and dietary needs. Popular in-store restaurant, ready-made meals (additive free) and online shopping.
148.

Kenniford Farm Shop Just off the A3052, Clyst St Mary, EX5 1AQ 01392 875938 www.kennifordfarm.com RSPCA approved award winning pig farm selling a full range of pork products and other locally sourced meats. Also stocking eggs, veg, cider, wine, beer, ice cream, milk and honey all local. The farm caf is great for mums entertaining little ones, it serves great fresh coffee and treats!
149.

Country Cheeses 26 Fore St, Topsham, EX3 0HD 01392 877746 www.countrycheeses.co.uk Around 100 different varieties of real cheese, mainly from the South West. Recommended for wonderful cheese and exemplary service.
144.

SPECIAL OFFER: Readers of Our Local Expert can ask for 3 packs of frozen sausages for 6, or a free tea, coffee, or milkshake with any meal.

Darts Farm Village Topsham, EX3 0HQ 01392 878200 www.dartsfarm.co.uk Like finding Selfridges food hall dumped in the middle of a field the Guardian. Award winning farm shop; restaurant; cider works and ale house; butchers; fish shed; florist. Not to mention interiors, outdoors, home and garden gifts. Also childrens section, bicycle hire and hair, beauty and fitness spa.
145.

Liquid Assets 183 High St, Honiton EX14 1LQ 01404 43280 Homebrew supplies and advice, plus a fantastic range of specialist teas, coffees and West Country drinks. Also local produce including preserves, honey, mustards and soaps. Original hamper service available at Christmas.
150.

East Hill Pride Farm Shop, PYO and Tea Room At the top of Four Elms Hill (B3178 between Newton Poppleford and Sidmouth) 07969 024749 Quality local meat, pasties and pies. Farm shop with local veg, cakes, beers and wines. PYO fruit. Licensed tea room and outdoor eating with some of the best views in East Devon. One of Rick Steins food heroes. Breathtaking!
146.

Pipers Farm Quality Meat and Meal Delivery 57 Magdalen Rd, Exeter EX2 4TA (shop) 01392 881380 (farm and telephone orders) www.pipersfarm.com Multi-award winning, exceptional quality home produced meat delivered to your door. Clever single portion packaging makes cooking simple without waste. Complete meals and casseroles for delicious dinners without fuss. Telephone and online orders accepted for delivery throughout East Devon.
151.

The Fishmonger 11 New Street, Honiton, EX14 1HA 01404 548867 Providing a wide range of coastal water fish, shellfish, smoked fish and game in season. From their kitchen why not try their fish pies, fishcakes and a host of other tempting dishes which complement the products on offer? Cooked and dressed salmon available to order for that special occasion along with seafood platters to your taste.
147.

Pynes Farm Shop South Farm, Budleigh Salterton, EX9 7AZ 01395 443329 Top quality, good value home produced veg, and their own free-range eggs. A well presented shop providing ALL your greengrocery needs using as much West Country produce as possible including wines, beers and logs. Good old fashioned customer service, and parking right outside the shop. Turn off the main road between Colaton Raleigh and Budleigh Salterton, or call in if youre walking along the Otter Estuary. Open Mon-Sat 9am-5pm, Sun 10am-3pm.
152.

More Farm Shops, Food shops, Farmers markets overleaf...

Farm Shops, Food Shops, Farmers Markets contined...

The Real Food Store 11 & 13 Paris Street, Exeter, EX1 2JB 01392 681234 www.realfoodexeter.co.uk A positive shopping alternative in central Exeter. Offering a wide selection of groceries, freshly baked bread, a cafe and a take-away counter serving simple and delicious food. The emphasis is most definitely LOCAL FOOD, seasonal, and good value. Open Mon-Sat 9am-6pm.
153.

Exmouth Farmers Market Fortnightly on Wednesdays from 28 Mar 2012 9am-1.30pm, The Strand Gardens, Exmouth 07957 630297 Considering the idea of changing to weekly in the summer. All local produce including: vegetables; plants; chicken; beef; pork; lamb and venison; eggs; cheese; handmade bread; homemade pies, puddings, cakes, chutneys and jams; apple juices; deli meats; Italian coffee and panettone; vegetarian, vegan and West Indian ready meals.
158.

Riverford 01626 830044 www.riverford.co.uk Award winning organic Devon food (veg, meat and fruit) delivered free to your door.
154.

Riverwood Farm, Talaton, EX5 2SB 01404 822981 www.riverwoodfarm.co.uk Woodland Pork & Turkey, traditional breeds of sheep and free-range poultry (including chickens, geese, and guinea fowl). Reared and prepared with animal welfare, food miles and taste the utmost priority. Orders taken by phone for free delivery to you.
155.

The businesses in Our Local Expert have been recommended, so you can be sure of the best service. Call, write or email with comments on businesses featured, or recommend others you think should be included.

Wine World 83 High Street, Honiton, EX14 1PG 01404 43767 Wine World offer a wide range of wines at some of the very best prices in the country, by specialising in bin-ends and receivership stock. Forget super markets! New wines every week, excellent personal service.
156.

Ottery St Mary Farmers Market First Friday of the Month 9am1pm 01395 263170 Locals and traders share the determination to keep this market viable, where local people can still buy local produce. On the car park of Canaan Way at the end of Mill Street, an easy walk from Sainsburys.
159.

We recommend Otterton Mill for their bread and their food shop selling all Devon produce. We also love the scenery, the quality and the range of food at Taverners (by the Orange Elephant off the A38 at Kennford).

Farmers Markets
Honiton street market takes place in the High Street on Tuesdays and Saturdays throughout the year. Over the summer months of 2012 a local traders and produce market will also be held on the first Thursday of each month. Exeter Farmers Market is every Thursday morning at the crossroads of South St and Fore St. Cullompton Farmers Market is on the 2nd Saturday of the month in Station Rd car park.

Seaton Farmers Market Usually 3rd Friday of the month 9am1pm Seaton Town Hall 01404 831310 Thriving indoor market with locally produced meat (includes rare breed pork and Dorset Down lamb; Ruby Devon and Angus beef and chicken); fish; Dorset Down and Jacob sheepskins; knitting wool; scarves; throws and baby blankets; vegetables; plants; flowers; cakes and preserves; cheese; artisan bread and pies. Usually 3rd Friday of the month, phone to check date or see OurLocalExpert.co.uk. [May date: 25/5/12; July date: 13/7/12].
160.

Budleigh Salterton Farmers Market Every last Friday of the Month; apart from December t.b.a. 9am1pm, Rolle Mews Car Park 07815 090684 On Fore Street at the bottom of the High Street, with up to 15 local producers of meat, fish, fruit, vegetables, dairy products, processed food and drinks.
157.

Sidmouth Farmers Market 2nd Saturday every month St. John Ambulance Hall, Blackmore Drive, Sidmouth EX10 8LA opposite the library 9.30am1pm. 07973 137592 A range of foods and crafts including: pork, sausages, bacon, lamb, guinea fowl, chicken, eggs, cheese, fresh fruit and veg. A wide variety of preserves, flowers and plants, sheepskins, textiles, handmade cards and much more. Staffed by volunteers, there is also a cafe serving homemade food. Visit the seaside at the same time!
161.

Fencing
See also Garden Services. Cheaper is seldom better. The recession has resulted in some people quoting unrealistic prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.

Fireplaces

Avocet 41 Byron Way, Exmouth 01395 271810 / 07970 881795 avocetfencing@hotmail.co.uk www.avocetfencing.zoomshare.com All fencing, gates, decking and pergolas supplied and built to your needs. Also hedge cutting and low maintenance borders. All work guaranteed. Nick is friendly, reliable and his work is built to a high standard. Free estimates. His website shows his excellent work.
162.

Grandisson Fires, Fireplaces and Stoves 26-28 Finnimore Ind. Estate, Ottery St Mary, EX11 1NR 01404 812876 www.grandissonstoves.co.uk Established for over 30 years, Grandisson have the largest fireplace showrooms in the South West. Over 50 fireplaces on display including wood, marble, stone and cast iron. Traditional and contemporary, gas, electric and open fires/stoves. Over 30 woodburning stoves on display. Surveys, quotes and full installation service by their own qualified fitters. HETAS registered for installations and flue linings.
167.

Fishing Trips
See Harry May Boat Trips (feature 141).

Coastal Fencing 01395 269711 / 07929 574201 www.coastalfencing.co.uk Specialists in all types of timber fencing, decking and gates throughout East Devon. A selection of different styled pedestrian and driveway gates made to measure. References available for all aspects of outdoor timber constructions. Free written quotations, all work guaranteed. Member of Trading Standards Buy With Confidence. See excellent website.
163.

Fishmongers
See Farm Shops and Food Shops.

Flooring
See also Carpets, Tiling, Carpenters.

East Devon Fencing Services 01392 833281 / 07751 086881 eastdevonfencing@yahoo.co.uk All domestic and equestrian fencing supplied and erected. Storm damage and repair work no job too small. Gates, patios, trellis, hedge cutting, weed spraying. Fully insured and qualified, all work guaranteed for 12 months. Free no-obligation quotes, covering all of East Devon and Exeter. Recommended to us as good quality, no fuss, no mess.
164.

Dowling Flooring 01395 227623 / 07971 083685 dowlingflooring@hotmail.co.uk www.dowlingflooring.co.uk Recommended for fantastic work, Dowling Flooring are committed to providing an excellent level of work and customer satisfaction. Experts in all types of floor finishes. Products include: solid wood strip; wood block; decorative tiles; linoleum; laminate; carpet; vinyl and sub floor preparations. They also undertake vast amounts of safety flooring work on schools, nursing homes, hotels, restaurants and hospitals. Phone Paul Dowling for free competitive estimates and professional advice.
168.

Ben Gilbert Fencing 07970 792175 Working in the Sidmouth area, Ben was recommended for his excellent standard of work and for being friendly, with good competitive quotes. All fencing and landscaping work undertaken. Qualified and fully insured, free estimates, covering all East Devon.
165.

Florists

SPECIAL OFFER: 5% discount when you mention Our Local Expert.

D J Miller Fencing 01297 680241 / 07526 124674 david@djmillerfencing.co.uk www.djmillerfencing.co.uk Over 20 years experience supplying and erecting fencing, decking and gates; also log stores, sheds and more. David prides himself on his standard of work, using the best quality materials, and being flexible to your needs. Recommended for his professional attitude and diligence.
166.

Dillys Florist 20 Mill St, Ottery St Mary, EX11 1AD 01404 812184 66 High St, Honiton, EX14 1PD 01404 42338 www.dillysflorist.co.uk Quality florist for all occasions. Visit friendly shops or phone for same-day local delivery, Interflora national and international delivery. Also delivery of champagne, chocolates, balloons and gifts.
169.

Financial Advice
See Independent Financial Advisers.

Regency Flowers Libra Court, Fore St, Sidmouth EX10 8AJ 01395 516315 / 07790 993958 www.regencyflowersofsidmouth.co.uk Beautifully arranged seasonal flowers, sourced locally where possible. Ready-made arrangements for collection in shop, or order for local delivery with a weeks notice. Ideal for special occasions, funerals, weekly orders, anniversaries, functions and parties. Pippa Wright has 20 years experience of floristry from around the world.
170.

Food shops
See Farm shops and Food shops.

Fridge and Freezer Repairs

See Domestic Appliance Repairs.

Furniture
See also Touchwood Studio (feature 209), E L Evans (feature 56), Carpenters and Joiners.

Otter Nurseries Gosford Road, Ottery St Mary, EX11 1LZ 01404 815815 www.otternurseries.co.uk The largest garden centre and growing nursery in Devon. Recommended for great advice and range of plants available. Follow brown tourist signs from A30.
174.

Garden Machinery
For heavy landscaping and earth-moving see Garden Services, also Groundworks and Excavation.

Made Libra Court, Off Fore St, Sidmouth EX10 8AJ 01395 577519 www.MadeInSidmouth.co.uk Inspirational and original, Made revamps and hand-paints reclaimed furniture. Commissions on existing pieces undertaken. Stockist of Annie Sloan paints perfect for shabby chic effects, with no primer, undercoat or sanding required.
171.

Furniture Restoration

Garden Kit 2 The Old Sawmills, Hawkerland Rd, Colaton Raleigh, EX10 0HP 01395 567514 www.garden-kit.co.uk Sale and service of garden machinery from strimmers and lawn mowers to garden tractors. All work fully insured and guaranteed. Recommended for absolutely brilliant service.
175.

Bayleys Furniture Restoration Unit 1a, Mill Park Industrial Estate, Woodbury Salterton, EX5 1EL 01392 876888 www.WoodPerfection.co.uk A sensible alternative to costly replacement, which also conserves antiques for future generations. Offering the full array of professional restoration services on antique and modern furniture: repairs, restoration and polishing. Finishes include: French polish; wax; oil and numerous modern durable finishes. Insurance specialists, collection and delivery service. For a personal and knowledgeable service please telephone Martyn Bayley.
172.

Please keep your recommendations coming in!

Garden Services, Gardening

See also: Fencing, Tree Surgeons, Home Maintenance. For heavy landscaping and earth-moving see also Groundworks and Excavation. For removing waste see Rubbish Removal. Cheaper is not necessarily better. The recession has resulted in some people quoting unrealistic prices that cannot be achieved without cutting corners or by charging the customer more than originally quoted. All the businesses in Our Local Expert have been recommended for quality, service and value for money.

Garage Doors
See Roll-a-Door (feature 116).

Garages
See Car Servicing and Body Repairs.

Garden Centres

Kings Garden and Leisure Higher Hulham Road, Exmouth, EX8 5DZ 01395 271911 www.kingsgardenandleisure.co.uk Much-loved family run garden centre in picturesque surroundings. Recommended not just for their wide range of plants, customer service and friendly expert advice, but also for their restaurant serving homemade food using fresh local ingredients. Also specialising in furniture (outdoor and indoor) with deliveries to most areas. Great gift shop, free parking, open 7 days per week.
173.

Ben the Gardener 5 Windjammer Court, Shelly Road, Exmouth 07875 292516 ben_richards303@yahoo.co.uk Plenty of good local references for Ben from the Exmouth, Budleigh and Woodbury areas. Ben studied at the Berkshire College of Agriculture and has a National Certificate and City & Guilds in Horticulture. He undertakes most aspects of garden maintenance including: regular lawn mowing and lawn care; hedge trimming; tree pruning; weeding; planting and creating low-maintenance gardens for the elderly and new vegetable gardens for those of you who want to be more self-sufficient. In addition, Ben can provide winter tidy-ups, shed, fence and greenhouse maintenance and pressure-washing of patios and paths. Fully insured, he uses his own machinery and takes all garden waste away unless you wish to compost this. Competitive hourly rates. Ben can visit you on a regular basis or can help with a one-off job.
176.

Remember to tell the businesses you contact that you saw their name in Our Local Expert so they know that it is working for them as well as for you.

C Scapes Landscape Gardening 01404 811516 / 07968 800287 www.cscapes-landscapers.co.uk Polite, friendly, did exactly what we wanted. Patios, decking, fencing, everything in the garden. Custom-made sheds to order, seeding, turfing, tree work, hedge-cutting. All work carried out to a high standard with quality service. Particularly recommended for their fencework.
177.

Greenscape 01395 442044 / 07928 337735 www.GreenscapeEastDevon.co.uk Hes turned my garden into Bicton Gardens. Fully qualified with 13 years experience, John Paver works with your ideas to design, build, landscape and plant your outside area to look and function in the best way. All tasks from design to completion, including clearance, driveways, walls, decking, planting, gates, fencing and maintenance. See his excellent work on his website, and fantastic feedback through the Guild of Master Craftsmen. Very professional and reliable. Very impressed with his knowledge of plants and trees.
182.

D+J Services 50 Sidford Rd, Sidmouth 01395 519322 / 07973 123572 derekjoanhall@btinternet.com Garden design and landscaping, decking, patios, fencing and driveways. High standards of work with particular attention to preparing surfaces properly. Derek is very punctual and always leaves your premises tidy. Quotations and drawings prepared at no charge. Happy to show portfolio of work. One of the most recommended business in our guide!
178.

Halcyon Landscapes 01297 625083 / 07980 986308 sales@halcyon-landscapes.co.uk www.halcyon-landscapes.co.uk Beautifully designed gardens to suit all budgets and tastes. Design, landscape construction and planting design for all spaces from tiny courtyards and vibrant town gardens to large country gardens.
183.

Park Lane Garden Services 01392 467281 / 07975 805015 www.parklanegardenservices.com Fencing, landscaping, tree surgery, patio cleaning and more from Lee Mottrams reliable, professional team. All waste taken away. For one-off jobs and contracts. Trading Standards Buy With Confidence accredited, CRB checked. Free advice, all jobs considered.
184.

DMS Landscaping and Fencing 01404 43205 / 07702 694488 elaine.fogarty@tiscali.co.uk Offering garden design, landscaping, fencing, patios and all your gardening needs, Dale Spiller of Honiton was recommended to us as a perfectionist who is very professional, polite and courteous. A friendly service, tidy and efficient with excellent workmanship. Ask to see Dales portfolio of work and references.
179.

Town and Country Services 01404 851187 / 07968 639564 For general gardening, clearing, turfing, seeding, pruning, fencing, landscaping and tree services throughout East Devon. Over 15 years of local horticultural experience, certified and insured. No job too small.
185.

EasiGrass Devon 01395 349200 www.oakwoodhome.co.uk Artificial grass so good it won an RHS Gold medal. Allows children and animals to play without getting muddy all year round. Great for areas where grass wont grow, or for a long-lasting maintenance-free lawn. Underlay cushioning available for child play areas.
180.

Eden Gardens 01395 514135 / 07709 935841 www.eastdevongardencare.co.uk Sidmouth based Nick Foster is RHS trained, fully insured and has over 10 years horticultural experience. Offering a range of high quality garden services including regular lawn mowing, hedge trimming, planting, tree work, landscaping and garden clearance (all waste can be taken away). Recommended for being knowledgeable, completely trustworthy and very reliable.
181.

Urban Earth Creating the Outdoors 01395 446261 / 07891 673172 www.urban-earth.co.uk Urban Earth work with you to create your ideal garden, retreat or outdoor area. They create harmony with the surrounding environment, to bring you happier and more fulfilling times outdoors. Drawing on 15 years experience and 5 years formal training, they provide all hard and soft landscaping. All services are in-house including: garden design; patios and driveways; decking; re-turfing lawns; installing outbuildings; conservatories and garages; garden maintenance and arboricultural works. Absolutely first class, on time, within budget, way beyond our expectations.
186.

Please tell us your experiences of listed businesses, so we can be sure to maintain our high quality standards.

Gas Maintenance and Repairs

See also Central Heating and Plumbing. Check that gas installers are on the GASsafe register a legal requirement. See: www.gassaferegister.co.uk for details. (Prior to April 2009, this was known as CORGI which still exists as a quality-based trade association.)

Glass and Glazing

East Devon Gas Service 56 Arcot Park, Sidmouth 01395 513176 / 07791 653938 For boiler installations, repairs, servicing and upgrades. Full central heating installations, gas fire installations and landlord safety checks. Friendly service with good quality workmanship. GASsafe registered, fully insured, free quotations.
187.

Mackenzie Glass and Glazing Ltd. (Est. 1954) Grace Road West, Marsh Barton, EX2 8PU 01392 258538 www.mackenzieglass.co.uk For all your glass needs, from showroom and trade counter, a come-to-you measure and quote service, and an emergency call out service. Friendly experienced staff rather than sales people offer free advice and guidance. Supply only or supply and install. All glaziers CRB checked. Recommended for their excellent service.
189.

SPECIAL OFFER: 10% discount if you show a copy of Our Local Expert on arrival (does not apply to PVC products).

Gas Call (Est. 1996) 1st Floor, 15 Rolle Street, Exmouth, EX8 1HA 01395 276147 07971 731948 (emergencies) www.gas-call.co.uk For all gas requirements. Personal and reliable specialists in combination and condensing boilers; installation, maintenance and servicing of all gas appliances; Landlord Gas Safety Reports. Fully qualified, CRB checked GASsafe installers. Trading Standards Buy With Confidence members.
188.

Granite Worktops
See PB Home Solutions (feature 208).

Groundworks and Excavation

The businesses in Our Local Expert have been recommended, so you can be sure of the best service.

CSD Excavation + Groundworks Contractors 01395 568005 / 07812 994169 www.csdcontractors.co.uk All aspects of groundworks including: foundations; drainage; driveways; patios; roads; street works; ground clearance; turfing and fencing. Full public liability cover. CITB and CSCS registered. Friendly, tidy and professional service. Recommended for getting the job done on time with a happy, friendly and hardworking attitude. Let CSD take the stress and expense out of New Builds and extensions, by managing everything from building control, groundworks and landscaping right up to building and roofing. See their website for gallery of work and excellent references.
190.

Gates
See Fencing, Carpenters, Welding.

Gutters
See Climax (feature 119), see also Builders, Roofing.

Gifts and Shopping

We have some wonderful and original gift shops in East Devon, in the towns and off the beaten track. There are art galleries in Beer, Budleigh and Otterton Mill. In Budleigh, Talisman Framing stocks lovely cards and prints (entry 229). In Topsham, Darts Farm is wonderful, especially for childrens toys (see 145). Outside Ottery St Mary, Joshuas (148) has excellent gift ideas. In Sidmouth, off Fore Street near the seafront find the craft shops of Libra Court. Made (171) is a highly original shop with an emphasis on locally made furniture, flowers, fabrics, clothes, gifts, cards and more, with a retro and individual feel. Devon Food (see features 143-161) makes a wonderful quality gift. Christmas Hampers from Liquid Assets in Honiton (150) can be delivered nationwide, as can flowers, champagne, chocolates, balloons and gifts from the wonderful Dillys in Ottery St Mary and Honiton (entry 169). If your gift is for someone local, why not browse the Beauty and Well-being categories, or treat them to a meal at one of our recommended independent Restaurants?

Gutter Cleaning
Blocked gutters can lead to damp problems and damaged brickwork potentially costing thousands. An annual gutter clean of tree debris and moss helps prevent this problem.

Easy Clean Gutters 01395 567584 / 07891 856768 www.easycleangutters.co.uk No need for ladders, easy access to all areas. Simon Howlett is friendly, reliable and trustworthy. Call for prices.
191.

HiSpec Gutter Cleaning & Maintenance 01395 576777 / 07813 962761 hispecsw@gmail.com Gutter cleaning, repair and new guttering installed. Cleaning uses Gutter Vac System with CCTV monitor. A fast, safe, fully insured service delivered by friendly professional throughout East Devon.
192.

Hairdressers

element creative hair 71 High Street, Sidmouth, EX10 8LE 01395 577880 Owner Sarah Instone has 25 years experience and has worked alongside international top stylists on photo shoots and catwalks including those in Europe. Her edgy flair for design and creativity has enabled her to create this chic, modern salon. Products include GHD, Wella, LOreal, Tigi, MOROCCANOIL, label.m. Call in for a warm welcome and free consultation.
193.

Wilsons Paints Ltd. The Old Fire Station, 1 Church Rd, Exmouth, EX8 1RZ 01395 267972 www.wilsonspaints.co.uk Established over 20 years, open to trade and retail customers, stockists of quality trade paints, coatings, oils and natural wood protection. Expert advice available for all your decorating projects. Makers of Devon Wood Oil and unique Coach-Kote. By appointment to Her Majesty the Queen supplier of coach paints.
197.

Home Delivery
The following local businesses provide telephone and online sales services for home visits and home deliveries. For flowers, Dillys Florist (see feature 169), and Regency Flowers (in Sidmouth area see feature 170). Pipers Farm deliver awesome local meat in handy portion sizes and ready-made meals (see feature 151). Riverford deliver award winning organic food (veg, meat and fruit) free to your door (see feature 154). For Pet Food delivery, call Happy Dogs (feature 224).

Leona Alge [Mobile Service] 01404 850469 leonaalge@yahoo.co.uk For all aspects of ladies hairdressing in Feniton, Honiton, Ottery St Mary and surrounding villages, Leona Alge was recommended to us as very experienced, value for money and excellent results. Offering a professional service in the comfort of your own home at affordable prices. Using all professional products (Schwarzkopf).
194.

Handyman / Handyperson
See Home Maintenance, Gutter Cleaning, Mobility.

Home Maintenance
See also Property Maintenance, Gutter Cleaning, Mobility (for rails, ramps and more).

Hardware and DIY Shops

For sales of Annie Sloan paints perfect for shabby chic effects, with no primer, undercoat or sanding required see Made, Sidmouth (feature 171).

Abbotts DIY 1-3 Jesu Street, Ottery St Mary, EX11 1EU 01404 813531 38 Harepath Road, Seaton, EX12 2RU 01297 20960 www.abbottsdiy.com Award-winning DIY and household stores with prices to match the superstores but much better service! DIY, electrical, plumbing, cookware, housewares, gardening, timber, building supplies, key cutting, tools, ironmongery, paint, hire, sharpening and more. Wide ranges of quality products, great advice.
195.

50+ Handyman 01395 567255 martin.holman1@btinternet.com The friendly handyperson service offered by Martin Holman. Age concern registered, CRB checked, Police work completed. Free estimates and advice. No VAT, no hidden extras. Blinds, locks, shelving, curtain rails, lawns, sheds and much more.
198.

SPECIAL OFFER: 5% discount to customers carrying Our Local Expert (can only be claimed once, not in conjunction with other offers).

CW Home and Garden Services 01395 267088 / 07974 191495 chrisdawn@witkiss.co.uk www.cwhomeandgarden.co.uk For a trustworthy, quality service Chris Witkiss performs everything around the house and garden. Including fencing, decking, patios, painting and decorating. Polite, clean, tidy and reliable, Chris is happy to take on smaller jobs and is understanding with older customers. Covering Exmouth and surrounding areas. No VAT charged.
199.

Exmouth Power Tools Pound Lane Trading Estate, Exmouth EX8 4NP 01395 269209 www.exmouthpowertools.com Suppliers of all major brands of power tools, hand tools, screws and fixings. Expert personal service and advice helps you find the right tool for the right job. Also servicing and repair for your own power tools.
196.

Rob Johns 01404 850600 johns365@btinternet.com All jobs from fitting a door, changing a lock and cleaning gutters to putting on a new roof. Carpentry a speciality but fully trained in almost all aspects of property maintenance (CITB Trained tradesman, who served FMB apprenticeship). Rob offers everything for your house using his own skills and his network of contacts where needed. Emergency call outs. No VAT charged.
200.

SPECIAL OFFER: Readers showing Our Local Expert can ask for discounts.

More recommended Home Maintenance overleaf...

Home Maintenance continued...

Interiors
See Blinds, Carpenters, Carpets, Curtains, Flooring, Tiles. See also Lisa Branson (98), Made (feature 171).

John Stannard 01395 266687 / 07712 289494 john.stannard4@btinternet.com John was recommended to us as honest and hardworking, reliable with reasonable rates. Covering Exmouth and surrounding areas. No job too large or too small including: painting and decorating; fencing and decking; tiling; carpentry and much more. You will always receive a professional friendly service. No VAT charged. 202. Tor Service Ltd. (Richard Hunt) 01395 446612 / 07966 462587 www.torservice.co.uk Home maintenance solutions for small fixes and repairs, plus painting and decorating, tiling, woodwork, flatpack assembly, small electrics and plumbing. Fully insured, no VAT charged. No obligation estimates by job or hourly rate. Very thorough, polite.
201.

Joiners
See Gary Tate (feature 61), Touchwood Studio (feature 209), also Carpenters and Joiners.

Kennels
See Pet Services.

Kinesiology
See Well-being.

Kitchens
See also Carpenters, Builders.

House Clearance
See also Removals, Van Hire.

Kilve Marchant Antiques The Arch, Woodbury, EX5 1LL 01395 232146 kilve.marchant@tiscali.co.uk Recommended for their considerate treatment of clients, Kilve Marchant specialises in purchasing whole and part house contents. A great antique and dcor shop selling chairs, cut glass, brass and copper, ornaments, lamps, gilt mirrors and more.
203.

Hypnotherapy
See Well-being (Mrs Paddy Jones feature 285).

Martha Mockford Quality You Can Afford The Workshops, Deer Park Farm, Buckerell, Honiton, EX14 3EP 01404 44189 www.marthamockford.co.uk A full, comprehensive service from kitchen design consultation to final installation backed by nearly 30 years experience. With their own showroom and on site workshops, Martha Mockford can create truly unique kitchens tailored to your needs and the individual features of your property. Durable, well constructed cabinets and a huge choice of doors mean a top quality kitchen that is great value for money satisfying even the most discerning of customers.
206.

Independent Financial Advisers

Heaton Financial IFA Ltd. 6 Waring Bowen Court, Mill Rd, Exeter, EX2 6LY 01392 258252 www.heatonfinancial.co.uk Friendly, professional and holistic independent advice on pensions, investments, savings and protection plans. Over 40 years experience. Free initial meeting, with fee or commission options available. Authorised and regulated by the FSA. Recommended to us as extremely good, most helpful and very straightforward. 205. Helen Mulvaney
204.

NAS Kitchen and Bathroom Installations 01404 831765 naskab@hotmail.co.uk For true quality, Honiton-based Neil Standring was recommended to us as a real craftsman knowledgeable and meticulous. From a complete design and fitting to a simple upgrade of your kitchen, bathroom, utility or cloakroom. Service includes supply, plumbing, electrical and tiling, installing granite worktops. Happy to install your purchases. New customers are invited to talk to previous clients.
207.

BA Hons, Dip M, Cert PFS

Richmond Independent, Sidmouth 01395 512166 helen@richmond-ifa.com A friendly, personal advice service drawing on 20 years experience and knowledge. Specialising in retirement planning and investments advice. Free initial meeting. Fees or commission options available. Excellent recommendations include: Solid advice, extremely professional. Went beyond the call of duty. She notices when developments are relevant to me and keeps me informed. Richmond Independent is a trading name of Investment & Financial Solutions Partnership LLP .

PB Home Solutions 20 Fore St, Seaton, Devon, EX12 2AD 01297 22559 www.pbhomesolutions.co.uk Recommended for working to very high standards, PB Home Solutions supply and install kitchens, bedrooms and bathrooms from their showroom in Seaton. They stock a good range of free-standing appliances, also granite overlay an excellent product which fits over the top of your existing work tops. See their website for examples of their quality work.
208.

Touchwood Studio 01392 364 269 www.twdinteriors.co.uk Touchwood Studio offer clients bespoke kitchens made in their own Devon workshops and exclusive kitchens direct from Italy. Whether a classical or contemporary kitchen, their experienced and creative designers help you create a kitchen interior to suit your individual needs and space requirements. They manage each kitchen project from design through to final installation and offer exceptional levels of customer service. Touchwood also specialise in bespoke furniture and architectural joinery. 210. www.yourkitchen.com 3 Thorntree Units, Liverton Business Pk, Exmouth, EX8 2NX 01395 567280 From affordable to exclusive, all kitchens bespoke. Comprehensive and exclusive granite worktops and the very best in smart storage. Visit showrooms next to B+Q Exmouth, go online or call. 30 years experience, recommended to us as: excellent Adrian came with really good ideas to fit OUR kitchen. He is very professional, and really helpful.
209.

Loft Ladders

Dave Ashman 01395 270801 / 07801 023362 www.aloftladder.co.uk Did a very good job, very thorough Dave Ashman provides a friendly and reliable service, supplying and fitting loft ladders, including telescopic ladders for accessing tight spaces.
214.

Logs
For domestic use, ensure your wood has been properly seasoned to reduce the risk of chimney fires.

Faircloth Forestry 07740 285247 www.fairclothforestry.com Delivery of quality seasoned hardwood logs throughout East Devon.
215.

Man-with-a-Van
See Van Hire.

Landscaping
See Garden Services, Tree Surgeons, Groundworks.

Marquees

Locksmiths

A-Z Security Solutions 01395 349876 / 01404 539012 www.a-zsecuritysolutions.co.uk Emergency Lockout Service. Lock Fitting UPVC Specialist. Access Control Door Entry Systems.
211.

Devon Marquee Company Ltd. 01647 433530 www.devonmarquee.co.uk For weddings, parties, celebrations and corporate events. Recommended for experience and efficiency. Advice on all aspects including lighting, furniture, heating, linings, dance floors and stages.
216.

Exeter Locksmiths 01392 272725 / 07711 133850 www.exeterlocksmiths.co.uk Fast response time and out of hours service (on mobile). Open and replace all types of lock. Specialising in UPVC door locks, also keys cut by serial number, upgrades to your security, supply and fit for master key locks.
212.

SPECIAL OFFER: Mention Our Local Expert for free site visit.

Massage Therapy
See Caron Passmore GBT (feature 89), Paddy Jones (feature 285).

Metalwork
See Gozna Services (feature 280).

Loft Conversions
See also Builders.

Mobility

Attic Designs Limited 01392 495311 www.atticdesigns.co.uk Offering a complete loft conversion service from initial design through to construction including obtaining planning permission and building regulations. Friendly Chris Poole has over 25 years experience converting lofts, so he knows the typical problems found in all types of homes. Quality workmanship ensured as Chris employs his own staff directly, and uses quality materials, backed by a five year no quibble guarantee. Fully insured FMB MasterBond member with all risks public liability cover insurance.
213.

Exeter Disability Centre 01392 824428 www.exeterdisabilitycentre.co.uk Professional and friendly family-run business providing mobility aids, wheelchairs, specialist beds and chairs to improve the quality of your life. Their skilled engineers take the time to assess and address your needs, and the company is proud of their reputation for excellent aftercare.
217.

SPECIAL OFFER: Free Velux blinds to readers of Our Local Expert who order a loft conversion.

Gozna Services Ltd. 01395 233938 / 07803 267929 www.goznaservices.co.uk Gozna Services listen to your needs and adapt your home accordingly. A building company specialising in disabled bathroom conversions, wheelchair ramps, custom-built handrails, staircases, balconies and more. Recommended as friendly, helpful and professional.
218.

Nail Technicians (mobile)

See Just Nails (feature 18).

Oil Heating Engineers

See Aturi, Dean Bonetta, M R Canniford, Squire Hyde (all featured under Central Heating).

Osteopaths
See Dr Barry Lonergan (feature 287).

Clean Cuts Home Grooming 01395 270943 / 07724 409340 www.cleancutshomegrooming.co.uk Exmouths Tracy Townsend was qualified at Bicton. She grooms your dog within the comfort of your own home, bringing her own equipment. Recommended as very good value for money for people whose dogs are quite nervous.
223.

Painters and Decorators

See Decorators.

Paint Repairs (Cars)

See Auto Paint Repairs (feature 47).

Pest Control

John Bevan 01404 823499 / 07768 350927 With over 40 years experience and very modest charges, give John Bevan a buzz. For rats and mice etc. Wasps nests a speciality. Well recommended.
219.

HAPPY DOGS 01395 225328 info@happydogs.uk.com www.happydogs.uk.com HAPPY DOGS are recommended for wonderful handling of their charges. They offer private consultations, group training courses, dog walking, and sales of pet food and equipment. The Happy Dogs Canine Training Centre (HDCTC) is just a 2 minute drive from the Half Way Inn (Sidmouth to Exeter Road A3052). Is your dog a Happy Dog?
224.

GullStoppers 01395 270150 www.gullstoppers.co.uk A service professionally provided by award-winning Chubb Roofing, after trials of different products in Exmouth to find the best solutions. Also works on crows and pigeons.
220.

Sid Vale Dog Grooming 12 Higher Brook Meadow, Sidford, EX10 9SS 01395 519770 www.sidvalegroomingservices.co.uk Full grooming service for all breeds of dog, offering a 1:1 service for anything from clipping / hand stripping to just a bath and tidy-up. Collection and delivery in local area.
225.

SPECIAL OFFER: Free toenail clipping with bath/groom for new customers mentioning Our Local Expert.

All featured businesses have been recommended.

Pensions
See Independent Financial Advisers.

Three Corners Cattery Three Corners, Offwell, Honiton, EX14 9SR 01404 831496 Small numbers of pets taken to allow for individual, personalised attention for your cat. Specialists for cats with particular needs or conditions. Tranquil setting with no dog or traffic noise. Inspections welcomed without prior appointment. Recommended as a well run cattery with spacious pens.
226.

Pet Services
See also Veterinary Services.

Photographers

All Animals pet care and dog walking 01395 576926 07729 124287 / 07980 188183 www.allanimals.co.uk Care and feeding visits for pets, animals and birds in the comfort of their own homes. Chris and Zoe Price are a qualified, experienced and enthusiastic family business providing a personal service in the Sid Valley area. 222. Barking Mad Home from Home Pet Care 01392 256665 www.barkingmad.uk.com Dogs stay in private homes with loving host families whilst you are on holiday. All existing routines maintained. Our dog was cared for just as he is at home.
221.

Willow Photographic Studio 116 High Street Sidmouth, EX10 8EE 01395 519110 (studio) / 07977 278664 willowphotographicstudio@yahoo.co.uk With a degree in photography, and fully BIPP qualified, Lydia Baker was recommended to us for portraiture and wedding photography. Contact her at the studio for more details.
227.

Physiotherapists

Robert Horton, MCSP 46 Albion Street, Exmouth, EX8 1JH 01395 279634 Friendly Chartered Physiotherapist and Acupuncturist since 1978, who served 12 years with the Royal Navy and Royal Marines. Working from private practice in Exmouth.
228.

Picture Framing

Property Maintenance
See Home Maintenance, Mobility, Builders, Garden Services.

Talisman Framing and Prints (Est.1985) 32 High St, Budleigh Salterton, EX9 6LQ 01395 442251 www.talismanframing.co.uk Personal, expert service, from advice about specification, to presentation of the artwork. First class.
229.

Reflexologists
See Roger Constable (feature 88).

Removals

Pilates
See Pilates at Boswell Farm (feature 288).

Plasterers
See also: Brickwork and Bricklaying, Builders, Home Maintenance.

Grandisson (see feature 167) For decorative plasterwork only. Cornices, ceiling roses, corbels, etc. Full matching and restoration service available.
230.

Potburys Removals and Storage, Sidmouth 01395 515555 removals@potburys.co.uk Local and nationwide removals, from single items to whole households. Complete or partial packing service available. Long or short term storage. Unwanted items can be taken to the Potburys auction rooms for sale. Member of the British Association of Removers.
234.

J Reid Plastering Ltd. 01395 444433 / 07971 688018 www.jreidplastering.com Over 20 years experience in plastering, screeding, dry lining and traditional lime plastering. Approved applicator of Pro Wall (ideally suited for timber frame) and Strickotherm insulated render systems. TrustMark endorsed standards. Recommended for high quality work and competitive pricing. No VAT charged. 232. Darrel Willis 01404 758438 / 07932 899703 For all types of plastering, external rendering, small building work and repairs. Also lime plastering and damp proofing. Darrel was recommended as professional, experienced, responsive, personable and value for money. Does an excellent job and is not afraid to take on difficult and awkward jobs.
231.

Taylors Removals Making Moving Easier Raymonds Hill, Nr Axminster 01297 35740 www.taylorsremovalsandstorage.co.uk A fully comprehensive national and international removals service, including packing and storage. Recommended as the best removal experience ever, they took great care of our belongings.
235.

Our contact details are on the inside front cover. You can email, write or call, but please keep us informed of your experiences with local businesses.

Plumbing
See Central Heating and Plumbing, Gas Maintenance. For mains water leaks, see Water Leaks.

Renewable Energy
See Clark Heating (feature 76).

Podiatrists
See Caron Passmore (feature 89).

Power Tools
See Exmouth Power Tools (feature 196).

Pressure-Washing

Pressure Systems South West 01395 513216 / 07578 092074 www.pressure-systems-sw.co.uk Specialising in the cleaning of: brick and block paving; tarmac; concrete; brickwork; timber decking; astro surfaces; profiled cladding; conservatories; roofs; swimming pools; PVC fascias and guttering; graffiti removal. Adrian uses a revolutionary flat surface cleaner, much more effective than the traditional lance method which can leave streaks. A friendly chap who made a lovely job. CSCS card holder, public liability to 5m.
233.

efuture Plumbing and Renewables Part of efuturehomes Ltd. 01884 33945 / 07782 472573 A small locally based company offering a comprehensive selection of renewable and sustainable solutions for domestic and commercial properties. Approved installer of Nu-Heat underfloor heating, solar thermal and heat pump systems. Accredited for MCS installations through Nu-Heat. Highly recommended to us as very good, thorough.
236.

Energexe Ltd. 01395 278086 www.energexe.co.uk A family firm with roots in the heating industry dating back to 1916, Energexe offers a wealth of experience in Solar Hot Water, Wood Fired Heating and Heat Pumps. Also experts in underfloor heating. For design, installation, service and repair of all heating systems. Undergoing MCS certification expected by end Feb 2012.
237.

Restaurants
East Devon has some excellent independent restaurants; some would say a better selection than those in Exeter. The best take advantage of the wonderful local produce available to us all local meats, veg, fish, cheese, wines and beers.

Combe House Hotel, Restaurant and Gardens Gittisham, Honiton, EX14 3AD 01404 540400 www.combehousedevon.com In the Top 3 Best Foodie Hotels in the South West 2012, this Elizabethan manor is set in one of Devons Finest estates. Panoramic views, crackling log fires and great food from the wonderful kitchen gardens prepared by Master Chefs of GB. Friendly hospitality guaranteed, visitors always made very welcome. Open daily for coffee, lunch, tea and dinner. 239. The Holt 178 High Street, Honiton, ED14 1LA 01404 47707 www.theholt-honiton.com Otter Brewerys first pub enjoyed an excellent write-up in the Telegraph, and is well recommended for being consistently good with lovely staff. The Holt has a contemporary yet homely feel. An extra buzz comes from the vibrant open kitchen, preparing the regularly updated menu which includes homemade bread and home smoked foods. They even hold regular smoking classes at the Holt. Pre-meal drinks and tapas can be enjoyed on comfy sofas in the pub, where real ales glide effortlessly down. Winner of 2010 Taste of the West best dinning pub and now in the top 35 Gastro pubs in the UK. 240. The Mexican Bar and Restaurant 17-19 The Parade, Exmouth, EX8 1RS 01395 223388 www.eatmexican.co.uk Family owned Mexican restaurant in the heart of Exmouth, offering a great range of freshly cooked fish, meat, poultry and vegetarian dishes. Friendly service, vibrant authentic decor, and a relaxed atmosphere suitable for all occasions. Outside seating available in beautiful enclosed garden.
238.

La Petite Maison 35 Fore St, Topsham, EX3 0HR 01392 873660 www.lapetitemaison.co.uk An award-winning menu of mouth-watering modern British cuisine, made from the finest local produce. Friendly, efficient service and a warm West Country atmosphere. Open Tues Sat from 7pm.
242.

The Salty Monk Church Street, Sidford, EX10 9QP 01395 513174 www.saltymonk.co.uk Spectacular service of contemporary English cuisine, dishes bursting with flavour and colour. A light, airy and spacious restaurant overlooking beautiful award winning gardens. All served in Englands official Bed & Breakfast of the Year 2008/09 (2 AA Rosettes).
243.

Les Saveurs at The Seafood Restaurant 9 Tower St, Exmouth, EX8 1NT 01395 269459 www.lessaveurs.co.uk The classic Exmouth seafood menu has expanded to incorporate well-sourced local meats, under the guidance of French chef Olivier Guyard. Olivier brings with him experience from Woodbury Park (where he won their first AA rosette); the Barcelona Hotel in Exeter and Michelin-starred restaurants in France and England. Highly recommended to us for their excellent fish soup and sensible pricing. See website for mouth-watering menu. Open from 7pm Tuesday to Saturday.
244.

SPECIAL OFFER: Free glass of house wine with two course meal on production of Our Local Expert.

Sawatdee Thai Restaurant 166 High St, Honiton, EX14 1JX 01404 42524 www.sawatdee.co.uk Great recommendations for this small, honest, unpretentious, family-run Thai restaurant and take away, where its all about the quality and authenticity of the excellent food. Licenced, closed Mondays.
245.

SPECIAL OFFER: 10% discount Sun-Thurs evenings to customers carrying Our Local Expert.

Oliva Restaurant 6-7 Fore St, Topsham, EX3 0HF 01392 877878 www.olivarestaurant.co.uk For the flavours of the Mediterranean with a Spanish feel, using the finest local produce. Multi award-winning. A relaxed ambience of style and comfort indoors, or dine or take a pre-dinner drink on the Mediterranean terrace.
241.

Toast (Cafe) 155 High Street, Honiton, EX14 1LJ 01404 598067 Origin coffee and loose leaf tea, beautiful burgage garden, all day breakfasts at the weekend, simple home cooked dishes all locally sourced, homemade cakes and patisserie. All set in stylish surroundings with table service.
246.

SPECIAL OFFER: Present Our Local Expert on arrival for a free glass of house wine with evening meals from the a-la-carte menu (Tues-Thurs).

For dining pubs we also like the Jack in the Green at Rockbeare, the Fountain Head in Branscombe, The Five Bells in Clyst Hydon, the Golden Lion in Tipton St John and The Hourglass off the Topsham Rd in Exeter. The River Cottage Canteen (Axminster) and Riverford Field Kitchen (Buckfastleigh) are worthy of their legendary status, and Otterton Mill is always dependable. For curry we love the friendly Sidmouth Tandoori enhanced by the BYO drinks licence, the Taste of Bengal in Honiton, and weve heard wonderful things about Goa Spice in Exmouth.

Roof Cleaning and Sealing

HiSpec Property Maintenance 01395 576777 / 07813 962761 hispecsw@gmail.com Roof cleaning, moss and lichen removal, using chemical or high-pressure cleaning. Roof painting, sealing and renovation. High standards and very obliging at a good price.
247.

MFS Roofing Services, Sidmouth 01395 512163 / 07741 162381 markfaytersmall@googlemail.com With over 24 years experience within the Sid Valley, call Mark for information about comprehensive maintenance services if you are worried about damp, missing/slipped slates or tiles, blocked gutters, down pipes or drains.
252.

Roofing
See also Builders. For roof cleaning see Pressure-washing. For seagull control see GullStoppers (feature 220).

ABC Roofing Services 01392 433191 abc.roofing@madasafish.com Celebrating 12 years of quality workmanship and value for money, John Flavins experienced team are the flat roofing specialists. High performance felt roofing, Sarnafil single-ply roofing (PVC), repairs, refurbishment and new work. All works with manufacturers guarantee. Members of the National Federation of Roofing Contractors. Free estimates.
248.

RWI Roofing and Building 01395 232926 / 07988 691051 rwiroof@btinternet.com Recommended to us by another professional for their excellent finished job, and for taking a real pride in what they do. Tiling, slating, lead work, Velux windows, UPVC fascias, soffits and guttering. RWI are reliable and at a fair price. Free estimates throughout East Devon.
253.

APB Roofing 11 Maple Drive, Exmouth 01395 272226 / 07971 081298 Covering all of East Devon, Andy Barnard comes highly recommended for the quality of his work, and the quality of his materials. A fourth generation roofer, he may not be the cheapest but you will be assured of quality, whether you need slating, tiling, felt roofing, guttering, UPVC fascias and gutters, or storm damage repair.
249.

SRS Roofing 01395 274374 / 07974 918035 Very well recommended for their quality of workmanship, SRS has been a local family business for over 30 years. All aspects of roofing, specialising in lead roofs and general lead work; also commercial and domestic bird netting. Natural and man-made roofs, including Velux windows and UPVC fascias. 24hr call outs for emergency repairs. TrustMark guaranteed, member of NFRC.
254.

Roofline
See Double Glazing and Conservatories.

Rubbish Removal

Apex Roofing Contractors Clyst St Mary, Established 58 years 01392 466297 / 01392 876598 apex2008@hotmail.co.uk Recommended as a good family business who always do a thorough job. High performance polyester elastomeric roofing; slating, tiling and general roof repairs. TrustMark accredited member of NFRC. Members of CompetentRoofer scheme meaning APEX can self-certify without the need for Local Authority Building Control approval. This ensures that the thermal efficiency of your roof will be upgraded saving you money on wasted heat. All re-roofing guaranteed and insurance-backed guarantees available. 251. Chubb Roofing 01395 270150 www.chubbroofing.com Peter Chubb is rightly proud of his professional, customer service led, award winning business. For slating and tiling, lead work and lead welding. For flat roofs, Chubb are approved Rhepanol fitters: a single-ply membrane with a 60 year lifespan and 15 year backed guarantee. 10 year guarantee on all other roofs. City & Guilds qualified with over 25 years experience. Serving all East Devon.
250.

Thomsons Rubbish Removals Aylesbeare 0800 3357610 / 07979 841376 www.rubbishremovalsexeter.com Friendly Mark Thomson is licensed by the Environment Agency to remove your rubbish. Builders waste, garden rubbish, old sheds, household junk and more. Free estimates, no job too small, no VAT charged. Punctual, prompt and personal service, recommended as reliable.
255.

Sash Window Upgrades

See Windows and Doors.

Satellite TV (Aerials)
See Aerials.

Scaffolding

RBS Reliable British Scaffolding 01297 22911 / 07918 685173 Reliable, efficient, and prompt, recommended for their hard-working attitude, and for attention to the customer. All sized projects considered, temporary roofs a speciality, always attractive on cost.
256.

Seagull Control
See GullStoppers (feature 220).

Staircases
See Gary Tate (feature 61), Touchwood Studio (feature 209).

Security
See also A-Z Security (burglar alarms feature 45), PAK Aerials (CCTV feature 10), Roll-a-Door (security doors feature 116). Locksmiths, Electricians.

Stonemasons
See Abacus Stone Conservation (feature 22).

Tamar Security Services 01395 222999 www.tamarsecurity.co.uk A friendly family business, and now the largest independent security solutions provider in Devon. They advise, install and maintain intruder alarms, CCTV, fire alarms and door security. Recommended to us for their good workmanship. NSI accredited and approved. Phone for no obligation surveys.
257.

Storage
See Removals.

Taxis

Budleigh Taxis 01395 223333 www.budleigh-taxis.co.uk

260.

Sheds
See Fencing; Garden Services, D.J.Miller (feature 166).

Daves Taxis, Exmouth 01395 223333

261.

Soft Furnishings
See Curtains, Blinds, Dressmaking, Carpets, Flooring, Furniture.

Solar Energy, Solar PV, Solar Hot Water

See Renewable Energy, also Electricians, Central Heating and Plumbing. See also FJ Luxton and Son (feature 36), AGS Home Improvements (feature 117), Climax (feature 119).

The Green Taxi Company Newton Poppleford 01395 568111 www.thegreentaxicompany.com Low emission cars and excellent customer service at no extra cost. Online bookings taken.
262.

Solicitors

Horseshoe Taxis, Honiton and Ottery St Mary 01404 850800 The oldest taxi company in the area. Providing quality service and able to sustain demand at busy times.
263.

Christine Ashby 61 Mill St, Ottery St Mary, EX11 1AB 01404 814303 www.christineashby.co.uk Legal practice specialising in advice for elderly clients. Working exclusively in the areas of wills, probate, Trusts, Inheritance Tax Planning, Powers of Attorney and Court of Protection. Member of Solicitors for the Elderly. Helpful with reasonable rates.
258.

Ocean Cabs, Sidmouth 01395 577999 / 07791 182240 www.oceancabs.co.uk Recommended for being friendly, polite, patient, dependable and trustworthy. Ocean Cabs are happy to go the extra mile for you wherever that may be. No VAT to pay.
264.

Thatchers

Ford Simey LLP 17 High Street, Exmouth, EX8 1NR 01395 272241 118 High Street, Honiton, EX14 1JP 01404 540020 30 High Street, Sidmouth, EX10 8EA 01395 577061 www.fordsimey.co.uk For all your domestic and commercial concerns, including: family and children; wills and inheritance; tax planning; property and conveyance; accident and compensation claims; employment and more. Testimonials include very helpful; excellent service; very professional and helpful.
259.

Luke Jones Master Thatcher 01395 515861 / 07970 377238 Friendly, hardworking and dependable, with 20 years experience. Works to the highest standards.
265.

Tiles

Sports Massage
See Mrs Paddy Jones (feature 285).

Devon Tiles Finnimore Trading Estate, Ottery St Mary, EX11 1NR 01404 811209 www.devontiles.co.uk A genuine family business who have been very well recommended to us for listening to their customers needs and for providing tiles that are a little different. Devon Tiles has one of the largest tile showrooms (and ready supplies of stock) in the South West.
266.

SPECIAL OFFER: 10% discount if mention Our Local Expert.

Tiling
For tiled flooring, see also Dowling Flooring (feature 168).

SCP Tiling 01392 461132 / 07971 629272 www.scptiling.co.uk Highly recommended to us for a marble kitchen floor installation. SCP is a specialist tiling and stone installation company (internal and external). Natural stone flooring and wall materials including: limestone; sandstone; travertine; slate; terracotta; mosaics; basalt; granite; marble and tumbled stone. References and photos available on request, or see excellent website.
267.

Faircloth Forestry 07817 651008 www.fairclothforestry.com Small, professional tree firm that believes in providing top quality service. Providing a complete range of tree and woodland management services across Devon. Fully insured to 5m, professionally qualified (RFS Certificate of Arboriculture and NPTC). They deliver split seasoned hardwood logs to Exeter and surrounding areas. Personable, honest, hardworking. Efficient, professional, dynamic.
272.

You can also find Our Local Expert online at:

Tree Surgeons

Sid Valley Tree Surgery and Landscaping 01395 519856 / 07880 797613 sidvalleytree@btinternet.com www.sidvalleytreesurgery.co.uk Bruce Smith and his team were recommended to us for completing a big job and clearing up perfectly on a horrible East Devon day. Qualified arborists performing shaping, thinning, reducing and planting; hedge cutting; stump grinding; bracing; felling. Also full landscaping service with friendly advice to assist you in designing your garden. Free estimates supplied in writing. Logs for sale (with delivery). Established since 1990. Fully insured to 5m.
268.

Tip Top Trees and General Gardening Services 01404 47103 tiptoptrees@tiscali.co.uk www.tiptoptrees.co.uk Recommended for an excellent standard of work, Tip Top Trees are fully-qualified professionals taking care of your trees, to British Standards 3998. All aspects of tree and hedge care from reduction to removal including stump grinding. Full landscaping and fencing service. Tree assessments and applications. Woodchip and logs for sale.
273.

We want to know your experiences of featured businesses so we can maintain our high quality standards.

TV Repairs
See Digital TV, Aerials TV and Satellite.

Briscoe Tree Care 01392 758040 / 07825 002362 www.briscoetreecare.co.uk All aspects of tree work including stump removal, clearance work and hedge cutting. Jon was recommended as friendly, efficient, tidy. NCH Arb, insured to 5m. Free quotes and advice.
269.

Tyres and Exhausts

See Car Servicing and Body Repairs.

Underfloor Heating
See A-Plan Electrical (feature 128), efuturehomes Ltd. (feature 236) Energexe Ltd. (feature 237).

C Scapes Tree Services 01404 811516 / 07968 800287 www.cscapes-landscapers.co.uk Pruning, dismantling, felling, damaged trees, hedgecutting, garden clearance, logs. Thorough, friendly, polite service. Fully qualified and insured.
270.

Upholstery and Upholstery Services

See Soft Options (feature 95), Summerland Sewing Services (feature 123), Carpet Cleaning.

Van Hire

Exe Tree Care 01392 681939 / 07980 681082 www.exetreecare.co.uk Hywel Davies and his team were recommended to us for doing an excellent job, very professionally, and for his expert advice. Felling and dismantling; reducing and reshaping; dangerous and diseased; hedge trimming; pruning; logs and mulch; emergency; insurance claims. Respectful of your trees, they promise to leave your garden immaculate. Fully insured.
271.

To-an-Fro Car and Van Hire Turks Head, Honiton, EX14 1BQ (by Jet Garage, A30 junction) 01404 44900 toanfro@eastdevon.com www.toanfro.co.uk Car, van, truck, minibus and character car hire. Delivery and collection available, also Man-and-Van if needed. Knowledgeable, efficient service good value, easy and friendly.
274.

Veterinary Services

Website Design

Corner House Veterinary Surgery 84 Withycombe Village Road, Exmouth, EX8 3AG 01395 277775 7 Station Road, Budleigh Salterton, EX9 6RJ 01395 442211 www.cornerhousevet.co.uk Family-owned small animal practice established for over 25 years. Offering a full range of services including 24/7 emergency cover, home visits and free parking. Proud to be recognised as an Accredited Practice by the Royal College of Veterinary Surgeons. Recommended to us for their high levels of personal service.
275.

AlFindlay.com 01395 542500 / 07976 243564 www.alfindlay.com Personalised, professional, affordable websites that you can update as easily as a Facebook page. Training, telephone support and hosting from a friendly local person, rather than online advice or a call centre on the other side of the world. Happy to visit to discuss your needs.
279.

Weddings, Parties and Functions

See Catering, Disc Jockeys, Florists, Marquees, Photographers.

New Street Veterinary Centre 62 New Street, Honiton, EX14 1BZ 01404 42750 www.newstreetvets.co.uk Local, friendly small animal veterinary practice with a branch practice at Hemyock. Consultation by appointment. 24 hour Emergency service. Accredited by the Royal College of Veterinary Surgeons Practice Standards Scheme.
276.

Welding

Gozna Services Ltd. 01395 233938 / 07803 267929 www.goznaservices.co.uk Welding and Steel Fabrication of custom-made ramps, handrails, balconies, gates and more. Friendly helpful and professional.
280.

Remember to tell the businesses you contact that you saw their name in Our Local Expert so they know that it is working for them as well as for you.

Well-being
See also: Chiropodists, Physiotherapists. For special dietary requirements and food intolerances see Joshuas Harvest Store (feature 148).

Wall Tie Expert

Counselling with Linda Macaulay Dip Couns, MBACP 01395 514162 www.lindawmacaulay.com Confidential person-centred counselling for your own unique life situation.
281.

Wall Tie Technology 01626 200477 / 07778 136669 walltie@blueyonder.co.uk Wall Tie failure is often highlighted in surveys, particularly when properties display horizontal cracks on the brickwork, especially common in 1930s houses. Friendly Gary Bennett surveys, reports and repairs wall ties when necessary.
277.

Washing Machine Repairs

See Domestic Appliance Repairs.

Liz Flynn, MAR, CNHC registered 01395 266761 / 07792 742283 lizf@mirasol.co.uk www.mirasol.info Reflexology and healing available in Exmouth for all types of pain, stress, anxiety and female hormonal problems. Recommended as warm, welcoming and friendly, Liz offers individually tailored reflexology treatments based on years of experience and practice. EDDC approved therapist to staff at The Knowle, Sidmouth.
282.

Water Leaks

HiSpec Property Maintenance 01395 576777 / 07813 962761 hispecsw@gmail.com For costly water leaks from your mains water supply, throughout Exeter and East Devon. 7 days a week. Recommended to us for high standards and very obliging at a good price.
278.

Helen Gibson (Sidmouth) 01395 514914 STAT Qualified Alexander Technique Tutor The Alexander Technique can help you recover postural ease, well-being and reduce stress. Proven as an effective treatment for back-pain in NHS-funded Clinical trial. Experienced teacher, enthusiastic and sympathetic, previously trained in Physiotherapy. Courses for stress-reduction and posture for singing.
283.

Mary Jago Dip.Ask 01395 273569 marycjago@talktalk.net www.exe-kinesiology.com Recommended to us as: unbelievable! The most effective treatment Ive ever had. Really boosted my immune system! A non-invasive, holistic therapy which helps achieve well-being through muscle-testing. Addressing problems like sports and repetitive strain injuries, pain, digestive problems, developmental difficulties, as well as emotional problems like panic attacks, grief, trauma and low self-esteem. Food intolerance and nutritional needs can also be tested.
284.

Window Cleaning

Easy Clean 01395 567584 / 07891 856768 External windows, fascia and roofline cleaning in the East Devon area. Pure water or traditional methods.
289.

Our contact details are on the inside front cover. You can email, write or call, but please keep us informed of your experiences with local businesses.

Paddy Jones (Mrs) 01395 516334 paddyjsid@hotmail.com BSCH registered Clinical Hypnotherapist can help with: habit-breaking, confidence, weight control and other issues. Also sports massage; body massage; aromatherapy; Indian head massage; reflexology. FHT Fellow. Operating from the respected East Devon Physiotherapy Clinic, and Woolbrook, Sidmouth. Competitive rates, all enquiries treated in confidence.
285.

Windows and Doors

See also Glass and Glazing, Double Glazing and Conservatories, Carpenters and Joiners.

Dr Barry Lonergan, Osteopath Somerton, Elysian Fields, Sidmouth 01395 516845 An examiner and lecturer at various osteopathic colleges and universities, Dr Lonergan is well known for his holistic osteopathic approach, specialising in womens problems. He treats the full range of mechanical problems affecting all parts of the body, including degenerative problems.
286.

E L Evans Carpentry and Joinery 01395 277804 / 07812 571722 eugeneevans02@googlemail.com All aspects of hardwood and softwood windows. Double-glazed; casement; sliding-sash; storm-proof and more. Also upgrades to double-glazed sash windows. All custom made by friendly and reliable City & Guilds qualified joiner, conforming to latest building regulations.
290.

Natural Health and Healing Petrina Clarke Dip.ASK. IFHB. ICHT. NFSH. www.naturalhealthandhealing.org.uk 01404 822687 / 07967 143894 Petrina aims to help you reach your true potential through holistic health. She offers a range of treatments including Kinesiology, Nutrition, Body Alignment and Stress Management. She runs workshops for relaxation, Anti-Ageing, Confidence and Assertiveness. Confidential advice and treatment. Experience a new lease on life!
287.

Sapphire Windows 0800 0325263 FENSA registered manufacturers and installers of windows, doors and conservatories. Happy to advise on the styles, openings and security that will best suit your home. All products come with their comprehensive 10 year guarantee. Recommended to us for their good value.
291.

Wine Shops
See Wine World (feature 156).

Wood Flooring
See Dowling Flooring (feature 168), also Carpenters.

Pilates at Boswell Farm Sidford, EX10 0PP 01395 514162 www.lindawmacaulay.com Pilates for new, intermediate, advanced students, group or private classes, including specialist classes for golf or equestrian.
288.

Woodburning Stoves
See also Chris Bateman (feature 85).
292. Grandisson (see feature 167) have over 30 stoves on display with full installation. Choose from showrooms in Ottery St Mary.

Wet Rooms
See Lifestyle Solutions (feature 14).

Will Writing
See Solicitors.

TRP 2a Mill Park Industrial Estate, Woodbury Salterton, EX5 1EL 07971 474886 Tom Petfield is a supplier and HETAS registered installer of woodburning stoves, flues and chimney liners. Quick and pleasant.
293.

Where do the recommendations come from?

The businesses featured here have been recommended by local people like YOU! Readers of Parish Magazines, local Newsletters, friends and colleagues at places of work. People from the local community who appreciate a quality, trustworthy service. We need your feedback (good and bad) about businesses we feature and businesses we dont, to ensure the quality of our publication. No business is accepted without prior recommendations or adequate references, and we exclude businesses when we are aware of malpractice or bad workmanship. Readers who contact us with feedback are entered into our prize draw (see competition below).

The smallprint
As publishers, we act in good faith in featuring businesses that have been recommended to us, and make every reasonable effort to ensure that information is up-to-date. Not all businesses recommended to us choose to feature, and there is a cost to feature. There is no inference that businesses included are better than those that do not feature. We are not the agents of any of the businesses featured and we do not accept any responsibility for any consequence arising from the employment of any person or business appearing in this publication. We do not accept responsibility for any inaccuracies errors or omissions, or for the products or services appearing in this publication. You should not rely on the content of Our Local Expert when making important financial, personal or business decisions. For such decisions you should seek the advice of professionals whose advice is appropriate for your circumstances. All website links from www. OurLocalExpert.co.uk that connect to other sites are listed only for your information and convenience we do not endorse these sites or the accuracy of their content. We cannot ensure or guarantee the security of any information transmitted over the Internet. When contracting work, you contract directly with the business listed, not with us. We cannot guarantee work or availability. We recommend that you satisfy yourself with the quality of contractors work. We are not liable for consequential loss.

The difference between value for money and cheap

Businesses featured here will not necessarily be the cheapest around. They have been chosen for providing quality services and quality products. Saving money in the short-term might cost you more in the long-term, especially if you have to pay for the same job to be done twice because your chosen supplier has cut corners to keep the price down. Have you ever bought cheap bin liners?

Tell us who you thinks good and win stuff!

Your feedback and recommendations are essential to ensure the quality of Our Local Expert. We need to know what you think about the businesses we feature, and others you think are good enough to appear next year.

By sending us your feedback, you could win: A meal for two including a bottle of house wine at legendary Topsham restaurant La Petite Maison (see feature 242). A set meal for four (drinks not included) at the wonderful Sawatdee Thai Restaurant, Honiton (feature 245). Cannot be used in conjunction with any other offer. 25 of vouchers to spend on wholefoods, local foods and gifts at Joshuas Harvest Store (feature 148), Ottery St Mary.
Please send all feedback using the contact details on the inside front cover. You will be entered into a prize draw once for each business you recommend. Winners will be drawn by the publisher and notified by 28th February 2013. We will only pass your details to the prize suppliers. Full competition T+Cs on our website.

How to work well with tradespeople

1. Before work begins check legal requirements
Building regulations approval is usually required for internal work like removing a wall or converting a garage. Note that Building Regulations and Planning Permission are totally separate - not requiring one does not mean you do not need the other! If you decide to sell your house in the future, your buyers solicitor will ask for a copy of all Building Regulations and Planning consents. If you dont have these, it could hold up or even stop the sale of your house. Many changes to your electrical wiring installations require approval under Part P. This includes all work in kitchens, bathrooms and outdoors. An electrician registered for Part P will be able to self-certify the work without the need for a Building Control application. Building regulations will apply if you want to install or move a gas boiler unless you use a GASsafe registered installer who can self-certify. Similarly, installing replacement windows and doors requires an application unless your installer is registered with FENSA. Renovating a thermal element now requires approval and you will be required to upgrade the thermal efficiency of the part of the building you are working on. For example, replacing roof tiles will require additional roof insulation, and re-rendering an outside wall may require additional wall insulation. For more information and guidance see the excellent interactive house on www.PlanningPortal.gov.uk, or use the following phone numbers: City or District Council Building control hotline Exeter .............................. 01392 265167 ............................ Mid Devon ......................... 01884 234345 ............................ Teignbridge ........................ 01626 215793 ............................ East Devon ........................ 01395 517482 ............................ Planning 01392 265223 01884 234260 01626 215734 (East), 01626 215743 (West) 01395 516551

2. Use a recommended tradesperson Our Local Expert is based entirely on local recommendations. You can also ask neighbours and local friends for recommendations. Ask to see your chosen tradespersons Public Liability Insurance (and check the expiry date). This should be up to at least 500,000. Ask if they have done any work locally that you could visit. 3. Get a written quotation, on headed paper (as opposed to an estimate) Cheaper is not necessarily better, especially if it means you will need the work to be done again in a few years time. Cheaper may mean corners are being cut, or that parts used are of a lower standard. Dont be surprised if you have to pay or wait for quality. Compare several quotes and ask why the prices differ. Check if VAT is included (on both work and materials), and if there is a call out charge. Check if any guarantees are insurance-backed (in case the business should fold). 4. Agree a written contract Agree a written scope of work, based on the quotation you choose. Ensure it details all the work required, including the removal of earth and waste materials if applicable. Ensure that the contract estimates the time taken. 5. Agree staged payments in advance Try to agree your first payment to coincide with materials delivered on site, and agree your final stage payment only once you are happy to sign off the completed work. 6. Budget 15% over the quoted price This will allow for unforeseen problems, or any extra work that you may require mid-way through the project. 7. Agree changes with project manager For large projects, any changes made by you or the contractor should be detailed in writing. Agree these with the project manager, and not one of the staff. 8. Ask for a receipt when paying Be sure you can track all payments at all stages, and always ask for a receipt if paying cash. No paperwork means no guarantee. 9. Who to contact should a problem arise If your work fails to meet your expectations and you are not happy with the response from your chosen tradesperson, contact Devon CC Trading Standards department (Consumer Direct South West: 08454 040506), or take independent legal advice from a solicitor or your local Citizens Advice Bureau (Honiton: 01404 44213, Exeter tel: 0844 4994101 web: www.exetercab.org.uk). Our Local Expert is always keen to hear feedback on the businesses we feature, so that we can maintain our high quality standards. Contact us via www.OurLocalExpert.co.uk, or by calling 01395 513869.

East Devon 2012/13

MAISON, TOPSHAM Doug Pestell of LA PETITE Restaurants (feature 242) See