Documente Academic
Documente Profesional
Documente Cultură
08 | EDITOR'S NOTE
Editorial
09 | READER'S RESPONSE
Letters to the Editor
INTERVIEWS
20 | PTCL to offer branchless banking soon: Naveed Saeed
TELEPEDIA
18 23 29 30 34 37 38 40 42 45 50 54 | | | | | | | | | | | | PTCL holds vigorous Annual Sales Conference 2012 Telenor charging extra, looting customers Blackberry software irk users, RIM struggles to fix problems Retail store to become touch-point Zong celebrates tremendous success Lack of local market skills hurting Samsung CEO or farmer No one's safe from mobile addiction Tablet PC revolution in Pakistan Etisalat to quit Indian telecom market Tablet PC vs Laptop- Think before you buy Your next gadget, a connected car Life, future in your hand
26 COVER STORY
COVER STORY
26 | 3G rollout? Govt, PTA deprive nation
INSIGHT
36 41 44 46 51 53 55 56 | | | | | | | | Ban on VoIP in Pakistan Rise of online advertising The plight of cloud services The rise of iWorker Ineffective networking Android apps too spy users' photos Free antivirus with advanced features Facebook sees slowing growth
EVENT
13 14 17 22 48 49 | | | | | | Finally Oscar lands on Pakistani soil Warid provides career counseling at IBA Career Fair Mobilink Jazz Jazba celebrates Pak new Martial Arts Record HTC gives away prizes to dealers, retailers World Mobile Congress Barcelona, 2012 Highlights The future comes at Hanover fair
EXCLUSIVE
10 12 16 31 52 | | | | | Govt pushes people into 'stone age' Zaheerul Islam takes charge as DG-ISI Political stunt or to benefit students? World's billionaires list, 2012 Earth escapes biggest space storm
SYNOPSIS
57 | National News 65 | International News
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SYNOPSIS
70 72 76 78 79 80 81 82 84 | | | | | | | | | Mobile Review Current Mobiles Upcoming Mobiles High Range Mobiles Low Range Mobiles Laptops Computers Accessories Gaming Zone
Editor s No t e
3G auction fiasco
Pakistan Telecommunication Authority (PTA) performance proved disastrous in the last four years as it has failed to auction the most lucrative technology 3G so far. Its a major question the authority and its chairman has to answer that all the government institutions are following PPRA rules in conducting their respective affaires but, why Dr Yaseen showing reluctance to follow the book? Now he asked the present government to wave-off the PPRA rules to arrange timely auction for the 3G, what he was doing in the last four years, if yet he needs the wave-off for the auction? If Mr Chairman has some problems with PPRA rules, he should have the moral courage to get resign over his post and let a fresh candidate take his place to run the affairs of PTA smoothly, which is need of the hour. The telecom sector is the cash-cow for the national exchequer, the largest contributor in taxes and the largest to attract FDI so far. The PPP led government has made their mind to collapse each and every public institution. The disastrous condition of Pak Steel Mills, Railway, WAPDA and PIA show their good governance and qualified candidates for the offices. If this government and Dr Yaseen remain in the office, the same will be happened to telecom as well. The delay in the 3G-licence auction could erode investor confidence because both cellular operators and consumers would suffer opportunity losses. Investor sentiment could be affected because they have prepared to make the investment. But the bidding has been pushed out. This will create opportunity losses for both the operators and consumers. The failure in 3G licensing would cause damage in the long run. The auction fiasco had definitely affected the telecom industry by depriving the country and people of the opportunity to enjoy modern technology, while the country also misses new business opportunities. The Prime Minister Syed Yusuf Raza Gilani, also minister-incharge of MoITT, should have to focus on the growth of this lucrative sector, which is at the moment the cash-machine for the national purse, as all the other institutions are nose-dying in complete losses. If the Prime Minister will not come on the front foot to address these issues, it would damage not only the telecom sector but the public exchequer as well, which will result in joblessness, high inflation and poor economy. If we could provide some attractive business environment to foreign business tycoons, our economy will shoot up. Our government should have to attract more investors. The more we will provide room to international investors the more it will ignite competition which will lead to more job opportunities, best quality of services at low cost. The national economy will kickoff in a couple of months. The more jobs for educated youth will 8 result in prosperous Pakistan, which is a day dream of every citizen.
Zubair Ahmed Kasuri Irfan Khan Usman Yaqoob Director Marketing M. Farooq Malik Manager Marketing Zafar Khan Afridi Senior Graphic Designer M. Naeem Mughal Graphic Designer Azhar Javed General Manager Muhammad Saeed Chief Photographer Mobile: 0321 - 8404389
Legal Penal: Sardar Fakhir Ahmed Advocate Rana Naveed Ahmed Joya Advocate Lahore Office 46J-Gulberg III, Lahore-Pakistan. Ph: +92-42-38350195, 042-35880183 Fax: +92-42-35880183 Islamabad Office Phone: +92-51-5892027 +92-51-2254548 Kasur Office Phone: +92-492-770820-763250 Karachi Office 14 Star Marketing & Production 32-1-C-1/6, Block 6 PECHS Main Shahrah-e-Faisal. Tel: 021 34311781-3 Registration No PCPB/105 (Vol. 8 Issue:7) Price Rs: 300 URL: www.f la re .pk Email: flare.mag@gmail.com Colour Sepration: Fotoscan Process, 25-C Lower Mall, Lahore. Ph: 042-37111906, 37234042.
Zubair Ahmed Kasuri, (Editor-in-Chief) publisher of FLARE leading telecom magazine, printed it from Qasim Naeem Art Press, Near Bank Road, Main Bund Road, Lahore and published from 46J, Gulberg III, Lahore.
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akistans economy depends on two major resources electricity and natural gas. The country has rich natural resources and it can utilize for the betterment of the common man. Every government had promised that they put the country out of crises but not practically done. I appreciate sincere efforts being taken by Dr Samar Mubarakmand but government creates hurdle for not issuing funds. All the efforts of Pakistani scientist will be wasted if the government will not provide the funds. He urged government to ensure financing of Thar Coal power generation project. Despite the consideration of PM Yusuf Raza Gilani and President Asif Ali Zardari, the Sindh government has not issued the fund and finance minister has said to complete the project through private sector. Another cheapest source to generate electricity is hydroelectric system. Pakistan has the 21st largest river in the world in terms of annual flow, many small rivers, and one of the largest irrigation systems in the world with abundant canals. There is proven potential to generate more than 40,000 MW by hydroelectric power alone. A large number of small dams can be easily constructed by entrepreneurs under a liberal public-private partnership policy. Hydroelectric power should be given top priority as it is the cleanest and cheapest form of energy. Hydroelectric power is an important domestic primary energy resource, and hydroelectric potential is estimated at around 10,000 megawatts. Pakistan has two river dams Tarbela Dam and Mangla Dam where Punjab borders Azad Kashmir has an installed capacity of 800 megawatts. Provinces have called for ending the role of the National Electric Power Regulatory Authority (Nepra) in determining power tariff and have demanded transfer of income of power distribution companies (Discos) to them after implementation of the 18th amendment. The existing draconian Nepra method to raise electricity tariff by issuing a single notification for millions of its consumer is not only unjustified but unethical as well. There was a time when a busi-
nessman calculates return on investment keeping in view the two factors, including the cost of electricity and the cost of raw material but now it is very unfortunate that even local investor has no idea of the prices of the electricity because Nepra keeps on adding various components in power tariff and that too with retrospective effect. While severely criticizing 39 percent per unit increase in electricity tariff under the monthly fuel adjustment formula, the traders and manufacturers urged the government to withdraw this hike and direct the National Electric Power Regulatory Authority (Nepra) to freeze the tariff at least for one year for the sake of the economy.
Provinces have called for ending the role of the Nepra in determining power tariff and have demanded transfer of income of power distribution companies (Discos) to them after implementation of the 18th amendment
Chairman All Pakistan Textile Mills Association (APTMA) Mohsin Aziz has urged the Prime Minister Yusuf Raza Gilani and Minister for Water & Power Syed Naveed Qamar to withdraw the decision of Fuel Adjustment Surcharge (FAS) deduction determined by NEPRA. He said, even the government would not be able to come up with a practical mechanism as to how the FAS can be recovered from the customers and then paid to the concerned DISCOs. Chairman APTMA feared that any such deduction would put textile industry into a financial crunch, as the APTMA estimates suggest that a mill with the consumption of 70,000 to 100,000 units
per day is supposed to bear an impact of Rs7 million to 10 million if the decision is implemented by the government. He said the textile industry was already on the brink of collapse with no liquidity available to meet its expenses and deduction of additional amount from mills under the FAS would bring total closure of industry. No textile mill is in a position to pay such huge amounts and any power supply cut from DISCOs would pave the way for bank defaults across the country, he added. Mohsin said textile industry is an export-oriented industry and it cannot pass on this additional burden against already materialized transactions. Further, he said, the textile industry was highly energy intensive. But still not only the industry faces six hours a day load shedding but gas supply is also restricted due to political considerations of the government. Resultantly, the industry was lacking cash generating capacity. The Dubai Supreme Council of Energy, a government body that sets energy policy, has announced that it would be freezing utility tariffs in Dubai over the next few years. Nejib Al Zaafrani, Secretary General and CEO of Dubai's Supreme Council of Energy (SCE) emphasized in a statement today "that there will be no increase in the tariff of Electricity and Water consumption during the few coming years in Dubai". The announcement, which comes after an increase in January, was also interpreted as a green light to industries from cement to metal smelters to invest in Dubai. Zaafrani added that Dubai's Supreme Council of Energy (SCE) is the only authority responsible for determining the consumption tariff, which cannot be changed without a comprehensive study. The announcement that Dubai will keep prices fixed increases pressure on the Government to introduce a feed-in tariff to help renewable energy compete with conventional power. Dubai aims to source one per cent of its energy from solar power by 2020. n
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Gen Zaheer is known as an honest, hardworking and upright person. It is the right choice at the right time. After a series of ill-fated decisions made in the last four years by the incumbent government, finally made a wise decision, as it appointed Gen Islam new DG-ISI
rime Minister Yusuf Raza Gilani appointed a new director-general of the countrys powerful spy agency, Inter-Services Intelligence (ISI). Lieutenant General Zaheer-ul Islam, Commander 5-Corps (Karachi), has been appointed the new Director-General ISI to succeed Lt Gen Ahmed Shuja Pasha, who retired this month. Zaheers appointment will help to restore good working relationship, as in the Pashas period our premium spy agency was criticised for some security breaches and lapses. It is pertinent to mention here that among the 18 DGs of ISI General Ashfaq Pervez Kiyani is the only DG who become chief or army staff. Gen Islam has already served the organisation, thus bringing with him rich experience in the fields of internal security and intelligence. The new DG ISI hails from Kahuta (Murree) where he served as GOC during the Musharraf era. Following weeks of consultations at the highest civil and military levels, two important decisions were taken in a meeting of the president, the prime minister and the army chief: no more extensions as DG ISI for Lt Gen Ahmed Shuja Pasha, who has already availed it twice; and the appointment of a new DG ISI. After a series of ill-fated decisions made in the last four years by the incumbent government, finally made a wise decision, as the new DG-ISI, is the most suitable candidate for the position having a clean record of service with highlyskilled and rich-experienced profile. Belonging to 13-Punjab (Infantry), Lt Gen Zaheer-ul Islam was promoted to the present rank last year and shifted to Karachi as Commander 5-Corps, after he served more than 3 years as DG (C) in the ISI. He had been dealing with internal security. Gen Zaheer is known in military circles as an honest, hardworking and upright person. It is the right choice at the right time. His appointment marks a clear shift in the thinking of the military and civilian leadership in the sense that he has no connections, whatsoever, with the Americans unlike Pasha who had a large circle of American friends and those
regarded as Americanised. Zaheer has a crystal-clear career with no American connections or background, said one of Gen Islams friends. In Lt Gen Zaheers appointment as DG ISI, Army chief General Kayani got his trusted person to head the elite intelligence organisation, though Lt Gen Pasha too enjoyed his full confidence and often used to talk to the Americans on behalf of the army chief, and served as a kind of interlocutor during a period of tense military-to-military relations between Pakistan and the United States.
Zaheer served as DG (C) in the ISI before he was promoted as a 3-star general and moved to Karachi as corps commander. He was GOC Murree for some time before coming to the ISI. He also served as Chief of Staff in the Army Strategic Force Command
Zaheer-ul Islams father retired as a colonel and his brothers - Azhar-ul Islam, Fakhar-ul Islam and Mazhar-ul Islam also retired as military officers, as did his brother-in-law. Zaheer served as DG (C) in the ISI before he was promoted as a 3-star general and moved to Karachi as corps commander. He was GOC Murree for some time before coming to the ISI. He also served as Chief of Staff in the Army Strategic Force Command. Tensions between the army and government soared last year over a note, alleged to have been sent at the behest of Asif Ali Zardari, the president, seek-
ing Washington's help to curb the military's powers amid fears of a coup after the US raid that killed Osama bin Laden in the city of Abbottabad. The memo allegedly delivered to the then chairman of the US Joint Chiefs of Staff, Admiral Mike Mullen, was first made public by a US-Pakistani businessman in October. Both Pasha and Kayani wanted a judicial inquiry into the affair, dubbed "memogate", while the civilian government sought to play it down. A judicial commission appointed by the Supreme Court is investigating the matter. Pasha's departure is likely to come as a relief to the US intelligence community which had a working, if frosty, relationship with him. The ISI has helped capture or kill hundreds of senior al-Qaeda fighters in Pakistan since it joined the "war on terror" in 2001, including Khalid Sheikh Mohammed, the self-confessed mastermind of the 9/11 attacks on the US.
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But many Western officials suspect that, having helped to create the Taliban that ruled Afghanistan from 1996 to 2001, the organisation has been playing a double game. Pakistan strongly denies any such links, although former military ruler Pervez Musharraf admitted in 2006 that some retired Pakistani intelligence officers may have been abetting fighters. n
Flare Report
Event
harmeen Obaid Chinoy has won the first Oscar award for Pakistan for her short documentary about acid attacks on women in Pakistan. Her documentary title was Saving Face. Sharmeen Chinoy is a bold lady who talks through the lens of her camera and always searches for touchy subjects and turns them into heartbreaking movies. She has worked on subjects ranging from child abuse, violence against women, terrorism and natural disasters. Ms. Chinoy is a brilliant journalist and established filmmaker has made a real distance in her short career by winning an Oscar nomination from Pakistan. Apart from this she is first non-US citizen to win the Livingston Award for Young Journalist. She revealed last year that her documentary saving Face had been shortlisted for the Best Documentary (short film) category for the Oscars. This achievement has rendered Ms. Chinoy Speechless An Academy Award nomination is stuff dreams are made of. It has reaffirmed my belief it doesnt matter who you are or where you come from, if you put quality work out there, it will be appreciated. I hope I can make Pakistan proud by bringing home an Oscar, The BBC quoted Chinoy, as saying. The news of Sharmeen Obaid Chinoy winning the Oscar Award is multi-facial in nature. On one pretext it tells about the atrocities and crime against women like Acid attacks which is a very serious issue. It is believed that incidents of acid attacks are grossly
under reported with official figures saying only 100 cases on average over one year. On the other hand it shows the rosy picture of the society as where women like Sharmeen Chinoy has to opportunity to test their skills and earn a worldwide fame for themselves and for the country. Saving face talks about the acid attacks on women and winning of Oscar award by this documentary is also a saving face for Pakistan and its civil society. A beautiful and rosy face of Pakistan was attacked terrorist attacks (very similar to acid attacks). It also has another resemblance like acid attacks damages caused by terrorist attacks are also grossly under reported. However this is a very good effort and very big achievement by young Sharmeen Chinoy which shows just a glimpse of immense talent she has. The Sindh Assembly on Wednesday paid tribute to Sharmeen Obaid Chinoy, an Oscar award-winning Pakistani documentary filmmaker. The lawmakers, especially women MPAs while delivering speeches on a resolution, congratulating Sharmeen Chinoy, terming her winning of Oscar award as a big achievement for the women of Pakistan. Following her Oscar win, Prime Minister Yousaf Raza Gilani has announced a high Civil Award for Sharmeen Obaid-Chinoy. He, in his congratulatory message, said that Chinoy had made all Pakistanis proud by producing the documentary Saving Face, which is a perfect work of art representing creativity, objectivity and reality, with a touch of passion and
devotion. Sindh Assembly unanimously adopted a resolution, which was moved by the women lawmakers from across the political divide of assembly, felicitating Sharmeen for her Oscar award on her documentary Saving Face based on acid victim women and their struggle. The lawmakers in their resolution said that Sharmeen Chinoy through her documentary had not only created awareness about the menace but also became the first Pakistani Oscar winner in recognition of her work for the rights of the women. They said that through winning the Oscar award, the Sindh born Sharmeen Chinoy has brought honour for the entire nation. MQM, chief Altaf Hussain has announced a gold medal for Sharmeen Chinoy. Chief Minister Shahbaz Sharif congratulated Sharmeen Obaid Chinoy, director of a documentary film Saving Face from Pakistan, on winning the Oscar. She got the award on her film based on violence against women. In his message, Shahbaz also invited Sharmeen to visit Lahore. He said that winning the Oscar by Sharmeen Obaid Chinoy as a first Pakistani was a matter of pride for the country as her talent had been recognized at the international level. He said it was a proof of the fact that the Pakistani nation did not lag behind anyone in any field and Pakistani women, especially, were blessed with creative abilities. n
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importance that students identify their strengths early on and develop a link between their academics and prospective job opportuni-
Warid plans to become one of the leading employers in the Telecom industry of Pakistan, the representatives elaborated on some of the upcoming interactive and creative student support programs to strengthen Warids bond and commitment towards society. A Large number of students turned up to explore career opportunities available with Warid Telecom
ties. This can only be done through timely career counseling and Warid Telecom is reaching out to students to support this cause. Talking about Warids plans to become one of the leading employers in the Telecom industry of Pakistan, the
representatives elaborated on some of the upcoming interactive and creative student support programs to strengthen Warids bond and commitment towards society. A Large number of students turned up to explore career opportunities available with Warid Telecom. The Company also recently participated in career fairs held at LUMS and LSE, strengthening networking between students and
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The Senior Executive representing Warid Telecom stressed the importance of providing timely career counseling and advice to youngsters by highlighting the existing void between employers and graduating students. In order to excel in the professional world, it is of utmost
the Organization by interacting directly with them and providing guidance and career advice. This initiative was greatly appreciated by students and career offices alike. This event was organized at the IBA Main Campus by the IBA Career Development Society (ICDS). n
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he incumbent rulers started various schemes, such as the Benazir Income Support Programme, the Sasti Roti scheme and the free laptops scheme etc, introduced by the federal and provincial governments. If whatsoever the government do, I dont have any problem, but the elected persons should distribute all the public stuff, as we did evidence that Nawaz Sharif was caught by media cameras distributing free laptops, who even dont pay tax, if he has the moral courage, then he has to provide such laptops with his personal purse, but he often visits such places with a huge security protocol as he is the present Prime Minister of Pakistan, Nawaz Sharif has no right to give away laptops on the account of public kitty.
PML-N has been ruling Punjab for the last four years. What progress the province has made in these four years? Wouldnt it be better if instead of awarding free laptops to students the money should have been spent on raising the standard of education at the primary level especially in the rural areas of Punjab?
Do these schemes really benefit the masses and contribute to the countrys progress? Or they are mere political stunts to get votes in the next elections? The PPP has been ruling the centre for the last four years while the PML-N has been ruling Punjab for the same duration. What progress the country has made in these four years? Wouldnt it be better if instead of awarding free laptops to students the money should have been spent on raising the standard of education at the primary level especially in the rural areas of Punjab? A student who received a laptop after Punjab Government's Laptop Scheme has said that there were Punjabi stage dramas and dances (Mujras) in the DVDs of software pack with the laptop. Interestingly, it was a free laptop scheme which was started by PML-N's government. These laptops were distributed by Nawaz Sharif to the students of Bahudin Zikria University recently. Some 5,443 students of Bahauddin Zakriya University were given free laptops by the Punjab government. However, the CDs which were meant to have educational software instead had the stage actresses mujras. The students said that CM Shahbaz Sharif should direct the officials concerned to check the CDs being given under the scheme. He should also direct the law enforcement agencies to probe the matter and bring the culprits to justice, as software CDs were full of mujras, who did this, was it a mistake or a deliberate effort to defame Mr Shahbaz? Investigation should be ordered to find truth. The image of students tapping away on laptops is certainly a pleasant one. It suggests progress, modernisation and a desire to explore. But perhaps, we need to take a more holistic view of the situation. Is it really wise to spend Rs4 billion of the taxpayers money on laptops? Instead, shouldnt we assess what our real educational priorities are, rather than opting for decisions that garner publicity and public perception? Perhaps, we should think about the situation in our primary school classrooms across the country, where children have no desks to sit on, no fans to keep the heat away and no clean water to drink. Teacher absenteeism makes things even worse. Only when our primary-level of learning improves will we be able to turn out truly educated men and women, who are able to compete with their counterparts across the
how laptops will improve Education in Pakistan or Punjab? If we want to excel in Information Technology government should have to provide IT labs in Universities and at a much lesser cost than this. Wary of the rising political capital of Imran Khan in the plains of Punjab, the provincial government led by the erstwhile CM Shahbaz Sharif has unleashed the most valuable weapon in its arsenal to target the urban youth who are, by far, the vanguard of Pakistan Tehrik-i-Insaaf. This political stunt by PMLN is in an effort to bribe youth, who supports PTI. Carrying a price tag of four billion rupees, the laptop distribution scheme is supposed to benefit the brightest across campuses across
province. The money earmarked to launch this laptop onslaught is meant for the development of the whole province, slicing it off from the Annual Development Programme (ADP) of the province.
A student who received a laptop said there were Punjabi stage dramas and dances (Mujras) in the DVDs of software pack with the laptop. CM should direct the law enforcement agencies to probe the matter and bring the culprits to justice, as software CDs were full of mujras, who did this, was it a mistake or a deliberate effort to defame Mr Shahbaz? Investigation should be ordered to find truth
world. Hence, investing this same amount of money in the education system will bear more fruits for the longer run. Punjab government is wasting Rs4 billion on distributing laptops to well-off only, while 62 percent of children dont have the means to get the basic education. Can Chief Minister Punjab tell us
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The chief minister aides believe that the scheme would go a long way in attracting the bulk of the youth from the province who, at the moment, have put their weight in the favor of the promise of change Imran Khan. Confidantes of the chief minister also believe that when these laptops purchased by public money go to students, the entire neighbourhood would sway politically in favour of PML-N. However, detractors of the chief minister are of the view that the scheme would miserably fail just like sasti roti, food stamp, yellow cab and Ashiana schemes. Critics also point out that the Election Commission must take notice of the misuse of public money in an election year. n
Flare Report
Event
obilinks Jazba sponsored a special event where Ahmed Hussain set the new world record for the most rapid martial art kicks in one minute. The event was held recently in Peshawar at the International Islamic University, Khyber Campus where Ahmed set this record with 307 kicks within 60 seconds. The current record is the second achieved by Ahmed Hussain who is a Pakistani martial arts instructor by profession. His previous record of 146 kicks in one minute was broken in June 2011 by Raul Meza of the US who completed 281 kicks in one minute. Additionally Ahmed set another world record in martial arts kicks as he struck 1110 kicks
to be added in the next edition. After claiming the world record Ahmed Hussain stated he always knew that he would reclaim the record and make his countrymen proud. He especially expressed his gratitude to Mobilink Jazba for coming to his support at the most important time. In addition to sponsoring this event, Jazba, Mobilinks youth platform, also awarded Ahmed
Hussain with prize money of Rs. 50,000 as appreciation for promoting a positive image of Pakistan on an international forum. This was done in the spirit of encouraging Ahmed for his hard work and commitment. Sadia Khurram, the Director Marketing at Mobilink (Jazba) commended Ahmeds performance stating that it is indeed a moment of pride for the whole nation that a young Pakistani has created a new world record. Jazba remains committed to providing the youth of Pakistan with the opportunity to explore and promote their remarkable talents on a global platform. I congratulate Pakistans very own Karate Kid on this very special achievement.
in 30 minutes without breaks and using only one leg in October 2011. He also holds the world record in the category of punching with achieving 400 punches in 60 seconds. Ahmeds previous records have already been inscribed on the Guinness Book of World Records and this new record is expected
Jazba is Mobilinks vibrant and spirited youth brand. Aligned with its message of empowering the youth, Jazba is continuously immersed in activities that helps promote and encourage such talented individuals as Ahmed Hussain through various platforms. n
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Telepedia
Telepedia
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Interview
Flare Report
s Senior Executive Vice President Commercial at PTCL, Naveed Saeed is responsible for all the revenue streams of the Company. Saeed has a rich profile in the telecom sector spanning over a period of nineteen years. He has previously held leadership positions in telecom firms such as Warid Telecom, IMTCL (Thuraya project), Mobilink, Instaphone, Pakcom Limited and Paktel Limited (now China Mobile Company). Excerpts from his interview: Q: What does it really mean when PTCL says 'Hello to the future'? Naveed Saeed: PTCL has undergone massive transition since it has been taken over by Etisalat in 2006. Now, it's a transformed company with a new outlook, new culture, new management, and new focus, and has become more customer-friendly and customer-centric. It has moved on to the next level, and launched new services for both the wireless and wire line segments.
The Pakistani telecom market, which has hit saturation point in the Voice segment, is going in that direction; therefore, growth will be driven by the data market. PTCL is extremely well-positioned to take advantage of that because we are backed up by the fiber optic, backhaul, long haul infrastructure, and under-sea cable infrastructures
Today, PTCL's portfolio includes services like Smart TV and EVO, and products like Smartphones and tablets. This essentially takes us into the futuristic direction. Thanks to the large platform and network available with PTCL, our capacities to design, host, store and manage multiple services are immense. So, we are actually telling our customers to say "Hello to the future" with PTCL. This reflects our brand philosophy and our future direction in the business.
SEVP Commercial-PTCL, Naveed Saeed says the Etisalat group is very much interested in branchless banking market. Though it is still evolving, we, as a group, feel that we can really benefit out of the huge market of commerce, remittances, banking and financial transactions and cross-border commerce by leveraging the outreach of Ufone and PTCL. We are looking at having our own financial institution to be able to offer branchless banking services. Ideally, we are best suited to lay the platforms, connect all the banks and the MNOs
Q: But the bread and butter for PTCL still remain its Voice business, whose revenues are on a constant decline for many years now? Naveed: PTCL's voice revenue is still quite substantial, and we are trying to protect and maintain our share of voice in this hyper-price-sensitive market. We have seen shrinkage in our fixed line subscriptions, but that has ceased now, and the current subscribers are from the business community and households. We feel that Voice will eventually become a value-added service because the growth that we are having from the broadband services is expected to outgrow Voice revenues in the coming years. We are expanding accordingly. Today, we have close to 800,000 DSL users, over 200,000 EVDO users, and these numbers are growing. These are high revenue and high margin customers, so it makes more business sense for us to sell one broadband connection rather than running after 3 or 4 PSTN connections. Q: So, what is the strategy in action at PTCL, to diversify the revenue mix away from Voice to other emerging segments? Naveed: The strategy is to make the PSTN connection a prerequisite for a customer to avail broadband services. For the future, we are contemplating to offer double play services, rather than giving the PSTN connection alone. That's the model, and then we'll gradually go for triple play (voice, data and video), and then quad play which includes surveillance, too.
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Flare Report
Interview
Our "PTCL Jadoo campaign" is a step in that direction, which offers a PSTN connection, bundled with DSL broadband, IPTV, wifi hotspot and EVO backup. Our business is to specialise in certain domains and provide customised solutions in every single one of them. Through unified connectivity platforms, we are moving towards cloud services where businesses would have dumb terminals and computers at their end, and their data storage would be happening at our end. That's the dimension we are moving towards where businesses get rid of their data warehouses and telephone terminals, and depend on us from emails to phone calls (VoIP) to broadband to mobility. We have the capacity to offer all these services under one umbrella. Q: How well-poised is PTCL to take advantage of the evolving data-age in Pakistan? Naveed: Globally, data connectivity platforms, which are more efficient and accessible, are being used for Voice services, too. Smartphones and tablets, coupled with a plethora of applications, have given a boom to this data age. The Pakistani telecom market, which has hit saturation point in the Voice segment, is going in that direction; therefore, growth will be driven by the data market. PTCL is extremely well-positioned to take advantage of that because we are backed up by the fiber optic, backhaul, long haul infrastructure, and under-sea cable infrastructures. We have data centers, landing stations, internet gateways, IPTV services and unified communication platforms. On the business side, the per capita data consumption is going to be far bigger than that in Voice, because there is so much that can be extracted from data services. Commerce, logistics, trading, and banking - all of them have to eventually move on to the data platforms. This has already started in Pakistan. For instance, we have connected over a thousand branches of National Bank of Pakistan, and given them a total new network and centralised connectivity. So, whether one likes it or not, Voice is going to take a back seat, and data is going to be the primary driver for connectivity and business growth. Customised iPads for various business functions have been launched in the West. For instance, Industrial iPads have been marketed in the US for inventory management, logistics, etc. I believe that Pakistanis are going to be early adopters in this data age. We have been gearing up for that by launching customised, 3G-enabled Smartphones and tablets. We are offering the device as well as data connectivity in a price that is unmatchable, and the market uptake has been really good. We are contemplating to launch another tablet device soon. Q: Since you are marketing customised Smartphones too, what is your take on the dynamics of the Smartphone market in Pakistan? Will the device usage increase in the foreseeable future? Naveed: The mobile network operators have the ability to identify the exact profile of the Smartphone users on their respective networks. That's one of the bases that the MNOs are ambitious about the upcoming 3G spectrum auction. The size of the Smartphone market is estimated to be between five to six million users in Pakistan. This market will eventually outgrow the dumb phone market because a smart phone is capable to communicate with platforms like Android and Apple's iOS, which are very versatile compared to conventional STK platforms. Mobile applications and the 3G-enabled data experience are worthwhile only on a Smartphone. After the 3G spectrum auction, the circulation of smartphones is bound to increase. MNOs would be pushing themselves to protect their 'Smartphone category' of high-end users. Q: How do you see the future of tablet computers in Pakistan? Naveed:The uptake is already happening. We
recently gave a presentation to CM Punjab, who is now contemplating to adopt the tablet model after distributing laptops to students. PTCL is trying to evolve applications that can potentially transform the way education is provided. We are envisaging a scenario where education is provided through tablet computers. This model would offer a complete academic environ-
Add to this the upgrades and replacement of handsets and we are looking at a demand of at least two million new handsets per month. If we take the average price at $50, which is a very conservative price, then that's at least $100 million in foreign exchange lost every month. The mobile handset manufacturers should have come to Pakistan long ago.
ment on a single device. Students wouldn't have to buy books, because they will be available on an eReader on the tablet. We are trying to develop a column where they can write notes and highlight important points. The teacher would immediately learn about the class attendance as students walking into the class would automatically be registered. Class work, quizzes, home assignments and final exams would be disseminated through these tablets and submitted back through the same.
Pakistan is a big market for mobile phones, where roughly one million handsets are required by just the new subscribers. If we take the average price at $50, which is a very conservative price, then that's at least $100 million in foreign exchange lost every month. Hundreds of millions of dollars are unnecessarily going out of the country on handset purchases. At least some brands, if not the top brands, should have been here
This model has received immense attention in India, where the government is soon going to make it mandatory for all the schools. Tablets costing less than $50 are on offer in India. I have a feeling, if we adopt this model we are going to leap much ahead because we are less structured than India. We at PTCL are convinced that we have to bring this service to the community. Q: Pakistan is over a hundred million mobileuser market. Why is it that not a single mobile manufacturing company is found in Pakistan? Naveed: That is really ironic because the mobile handsets market in Pakistan is still very large, as roughly one million new cellular subscribers are being added to the tally every month. This is a big market where roughly one million handsets are required by just the new subscribers.
Hundreds of millions of dollars are unnecessarily going out of the country on handset purchases. At least some brands, if not the top brands, should have been here. Q: Being a wireless broadband service provider, how would PTCL compete with the soon-to-enter 3G operators who will be offering high-speed mobile broadband? Naveed: We are in no way threatened because our primal business is wire line and our support is wireless. Thanks to its optic fiber network, PTCL can offer upto 100MB broadband to its users, and a host of other services including IPTV, surveillance, etc. We are selling our dongles, and we will continue that after the 3G rollout. Today, our wireless footprint, spreading over 200 cities, is at par with any GSM operator. Q: How do you foresee the appetite and uptake of 3G-enabled services in the low ARPU segments? Naveed: We have already seen very high usage of internet services from rural areas, and interestingly the per capita data usage is actually higher in smaller cities compared to large cities. This is perhaps because of greater quest for knowledge due to lesser access to the information highways among the dwellers of these areas. So, the uptake would happen. There was a stage when many in Pakistan did not know how to use SMS. Yet today, Pakistanis are one of the most SMS savvy nations in the world. This service is going to affect everyone in society. The content is there, the platforms are there, the applications are there, the push is there, and the will and desire are there. Q: Any progress vis--vis stepping into the branchless banking market? Naveed: The Etisalat group is very much interested in this market. Though it is still evolving, we, as a group, feel that we can really benefit out of the huge market of commerce, remittances, banking and financial transactions and cross-border commerce by leveraging the outreach of Ufone and PTCL. We are looking at having our own financial institution to be able to offer branchless banking services. Ideally, we are best suited to lay the platforms, connect all the banks and the MNOs. Courtesy: Business Recorder
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Farooq Malik
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Telepedia
Telenor imposed Rs. 2 plus tax for every call made to helpline; Telenor has been served Show-Cause notices but still violating PTA rules. PTAs legal department has authority to slap maximum fine of Rs350 million on the infringement of its rules and regulations to a single cellular phone operator through the determination enforcement order (DEO)
elenor started extra charges to postpaid customers under service fee umbrella. Telenor has done it again; it has once again become the first operator in the Pakistani market to impose charges on postpaid customers for calling helpline service. Telenor, without notifying customers even with an SMS notification (something they keep sending their customers every day but for promotions only) imposed Rs. 2 plus tax for every call made to helpline. Just a prompt message is being played during helpline calls, explaining that postpaid customers will be charged Rs. 2 plus tax for talking to customer representative. Prepaid customers were already paying charges plus taxes for seeking help from cellular operators. Postpaid customers are usually considered premier due to high paying tariffs they bear. It merits mentioning here that ARPU (Average Revenue per User) for postpaid customers for Telenor in Q4 2011 was Rs. 771 as compared to Rs. 236 for prepaid customers. Additional charges are something cellular customers in Pakistan are facing every other day now. Telcos claim offering of lowest call rates in region seems more of just a catch line now. I am wondering when they will stop justifying low ARPUs because of low calling rates, as low calling tariffs are supported by humongous additional charges. Pakistan Telecommunication Authority (PTA) should have act now, PTAs primary function is to ensure that the customers rights been protected, if it is so helpless to protect users rights then it has no right to sit in offices and living a lavish life with public purse. Lahore High Court (LHC) has recently awarded stay order Telenor for interim period against the show-cause notices issued by PTA on poor Quality of Services (QoS). We know that PTA is hunting for operators by imposing penalties like they did in the past, but cellular companies are apparently fighting back. But PTA has to take every possible measure to guard consumers rights.
It seems PTA has no control over cellular operators tariff mechanism as, every other day; they put some increment in their service charges. PTA has to take on board all the stakeholders and give them a plan to regulate their tariffs with consent to the regulator. PTAs legal department has authority to slap maximum fine of Rs350 million on the infringement of its rules and regulations to a single cellular phone operators through the determination enforcement order (DEO). The regulator declared cellular telephony services substandard on technical grounds and issued show-cause notices recently to Telenor, but Telenor is still violating PTAs rules.
Telenor is continuously acting on Jewish agenda to attack Pakistans indigenous culture; its promoting Indian film stars in all its marketing campaigns; they use Indian actors to give strength to their brand, considering there is no one capable enough in Pakistan fashion industry to accompany their Brand
But, as we reported earlier that Telenor Pakistan, a Norway based cellular company is continuously acting on Jewish agenda to attack Pakistans indigenous culture. Its promoting Indian film stars in all its marketing campaigns. Telenor has recently launched a campaign to promote their caller tunes. In their recent marketing promotions they used Indian actors to give strength to their brand, considering there is no one capable enough in Pakistan fashion industry
to accompany their Brand. Telenor Marketing team while giving comments on the issue said This is a caller tune of movie DON and using Shahrukh Khan is to promote the content, not the actor. Don ko pakarna mushkil hi nahinNa mumkin hai Duniya dhoondhti reh jayey gi magar sirf Talkshawk ke customers hi pakar saktey hein Don 2 film ki smart tunes. Industry analysts forecast it as a second major blunder after their last Umrah campaign blunder in which they hired a christen artist from Pakistan who was seen performing Umrah in their TV commercial. Later the company stopped the TVC and developed a new version of the same TVC. The decision of promoting Indian artists in Pakistan is highly condemned by locals. Another marketing campaign of Telenor Khamoshi ka boycott promoted Indian film, Rockstar song, Sada Haq Ithey Rakh. The campaign was also having a TV commercial, showing students making fun of their teacher. Such ethics by a Christen origin multinational disgracing our ethical values and hurting our emotions is not acceptable at any level. Taimoor Gardazi, a Telecom IT professional while giving comments on Telenor way of Marketing said Telenor must revisit their marketing approach towards Islamic state of Pakistan. People in this part of the world teach their children to bestow utmost respect to their teachers. The way Telenor is feeding our youngsters is misleading them. It is important to mention here that in the past, Telenor Pakistan was involved in Plagiarism i.e. Telenors Advertising Plagiarism As their video Khamshi ka Boycott is not even original. It has been copied by Volkwagen Beetle ad. The important point to note here is that this is not the first time Telenor has copied from other ads. They previously copied from Pepsi campaign for their Karo Mumkin website and this time they didnt even hesitate to copy from the ad which is also available on YouTube. n
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Etisalat over privatisation of the Pakistan Telecommunication Company Ltd (PTCL). During the Sale Purchase Agreement (SPA) between the government and Etisalat, it was decided that the government would not allow any new telecom operator by 2013. The PML-N legislator regretted that the government has made 3G auction policy keeping in view the SPA it did with Etisalat, but the company failed to fulfill its obligation of payment of about $800 million to the government. The Ministry of IT and other government functionaries totally sidelined the recommendation of this committee over 3G-policy and termed it totally damaging for the country, the PML-N legislator maintained. All members of the committee agreed with her to present privilege motion in the NA. Recently the PM Gilani said that his government would ensure fair competition and transparency in the auction of 3G spectrum technology. Talking to the heads and chief executive officers (CEOs) of major telecom companies, including PTCL, Mobilink, Zong, Ufone, Telenor, and Warid, the Prime Minister said the government was committed to provide an enabling environment for the introduction of the latest technology in the field. 3G comes with enhancements over previous wireless technologies like high-speed transmission, advanced multimedia access and global roaming. entrance so complicated? PTA Chairman Dr Mohammad Yaseen said if a new operator is allowed to function before March 2013, the matter (auction of 3G) can be challenged in the court by any one, which will further delay the process of modern technology. In order to avoid such a court issue, the government decided that a new operator, if qualified, would start its function after March 2013. He said most of the countries including Afghanistan have adopted 3G technologies and Pakistan is far behind in this regard. He stressed for early introduction of 3G technology. PTA said in an official handout that, the 3G spectrums auction has been postponed after Dr. Abdul Hafeez Shaikh the internaFederal Minister for Finance tional investors said they were unable to come up with the finances in the given time span and because of the difficulties being faced in hiring a consultant for the auction, said PTA. The PTA said that during the discussions with international investors, they raised the point that the tentative timelines published by PTA for the auction process were difficult to meet. The PTA said it would soon announce fresh dates for auction. The government had given three months deadline to PTA to auction the 3G licences and the now vacant Instaphone licence, aimed at raising about a billion dollars to restrict the budget deficit. However, PTA and the Auction Supervisory Committee, headed by Finance Minister Dr Abdul Hafeez Shaikh failed to observe the deadlines. The statement said that other relevant stakeholders including Auction Supervisory Committee had emphasised the necessity of appointing the consultant. In the policy directive issued in December 2011 the government had asked the PTA to appoint an internationally reputed consultant to oversee the transaction aimed at ensuring transparency. The PTA insisted that keeping its tradition of taking stakeholders on board and to make all possible efforts towards a highly transDr. Mohammed Yasin Chairman, PTA parent auction process, the regulatory authority has initiated the process of hiring the consultant of international repute. It said requirements have been advertised in the local and international media and consultant will be appointed after fulfilling all rules and regulations of the government. The Senate Standing Committee on Cabinet Secretariat was informed that auction of 3G licensing might be delayed till June 2012 if the government does not relax Public Procurement Regulatory Authority (PPRA) rule for the auction. PTA Chairman Dr Muhammad Yaseen told
The new date shall be announced shortly. It is still uncertain that the auction to take place in mid-May or June this year; this not only depriving the reverend consumers to enjoy high quality services but denting national exchequer also. The government should have to direct PTA to hold auctions to give a hand to budget deficit and create jobs for jobless educated youth. PTA and the Auction Supervisory Committee, headed by Finance Minister Dr Abdul Hafeez Shaikh failed to observe the deadlines
Gilani said it was encouraging that the telecom operators were focusing on the delivery of value-added services and mobile banking. He directed the Ministry of Finance and the FBR to hold meetings with telecom companies and rationalize the tax regime keeping in view the interests of industry and consumers at the same time. Earlier, member telecom in his presentation told the committee that it is the right time for introducing the 3G technologies. He said the policy was made to give opportunity to existing operators (five functional and winner of defunct licence through auction) as well as new operators (willing to start operations after March 2013; hence ensuring maximum competition. After March 2013, the SPA with Etisalat will expire and then new operators can enter the telecom industry. Chairman of the Committee Muhammad Barjees Tahir and Anusha, strongly opposing the idea about new operators starting function beyond March 2013, termed it as total injustice with the country. They questioned the ministry and PTA that why they made the auction for new
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the committee that 3G is need of the hour and we have requested the government to wave off PPRA rule for quick transaction of the 3G licensing. If the government approved wave off, then it is possible to hold bidding in May 2012 and in case of not granting the facility, then the PTA will try to hold the bidding in mid-June 2012. But, I wonder, how the PTA Chairman could ask for PPRA rules wave-off? The rules are simple, it said procuring agencies, while engaging in procurements, shall ensure that the procurements are conducted in a fair and transparent manner, the object of procurement brings value for money to the agency and the procurement process is efficient and economical. Within one year of commencement of these rules, all procuring agencies shall devise a mechanism, for planning in detail for all proposed procurements with the object of realistically determining the requirements of the procuring agency, within its available resources, delivery time or completion date and benefits that are likely to accrue to the procuring agency in future. The procuring agency may decide the response time for receipt of bids or proposals (including proposals for pre-qualification) from the date of publication of an advertisement or notice, keeping in view the individual procurements complexity, availability and urgency. However, under no circumstances the response time shall be less than fifteen days for national competitive bidding and thirty days for international competitive bidding from the date of publication of advertisement or notice. All advertisements or notices shall expressly mention the response time allowed for that particular procurement along with the information for collection of bid documents which shall be issued till a given date, allowing sufficient time to complete and submit the bid by the closing date. If the PTA Chairman now wants PPRA rules wave-off, what he was doing for the last four years. All the government agencies and institutions follow PPRA rules then, why Mr Yaseen is showing reluctance in following these rules. This is the clear evidence of his inefficiency, I dont know, what the PM Gilani and his entire team is doing? They are the most incompetent; this team of Gilani brought every national institution on the verge of collapse. Now, the only sector, which is the largest tax payer and attracting a huge amount of FDI in the country, is being pushed to the corner. Yaseen said that opening of air corridor and faxed lines in telecommunication sector has fetched over $10 billion investment in the country with $5 billion in the form of foreign direct investment (FDI). According to the PTA chairman, telecom sector has been paying an average of Rs 110 billion annually to the government in taxes and paid Rs 117 billion last year. The telecom sector as the only documented sector in the country could be of great help in bringing other non-documented sectors into the legal economy. Yaseen said that initiatives like branchless banking for money transfers could help in enhanced taxes for the government through documentation of the economy. He absolved himself of responsibility of some concerns voiced by the members about telecom sector. The members suggested that the PTA fix a ceiling on account of service charges by regulators so as to protect the consumers; however Yaseen spoke in defence of telecom operators and said he could not ask operators to fix service charges. He said setting a ceiling price is im-
possible because the cost of operators has gone up due to increase in power tariff. It is his duty to defend operators; he is enjoying the lavish life and Chairman office to protect consumers interests not operators. In reply to a question he said that Pakistan telecom industry has made remarkable progress within a few years and is providing affordable services to the people and progress in
PTA Chairman Dr Muhammad Yaseen told the committee that 3G is need of the hour and we have requested the government to wave off PPRA rule for quick transaction of the 3G licensing. If the government approved wave off, then it is possible to hold bidding in May 2012 and in case of not granting the facility, then the PTA will try to hold the bidding in mid-June 2012. How the PTA Chairman could ask for PPRA rules wave-off? What he was doing for the last four years. All the government agencies and institutions follow PPRA rules then, why Mr Yaseen is showing reluctance in following these rules?
technology, especially in telecommunication, is also having a positive impact on social and economic life in the country. Recently experts discussing the subject at the 57th meeting of Sustainable Development Policy Institutes (SDPI) study group on internet and communication technologies in Islamabad, they also urged the government to focus on setting obligatory performance benchmarks instead of merely focusing on the revenue genforeign business tycoons, our economy will shoot up. Our government should have to attract more investors. The more we will provide room to international investors the more it will ignite competition which will lead to more job opportunities, best quality of services at low cost. The national economy will kick-off in a couple of months. The more jobs for educated youth will result in prosperous Pakistan, which is a day dream of every citizen. n
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esearch In Motion, Blackberry maker, has been going through an exceedingly difficult time over the last several months. Its mobile market share is dwindling; its former co-CEOs Mike Lazaridis and Jim Balsillie nearly ran the company into the ground; and it brought in a new CEO to help turn things around. All the while, it has watched its core marketthe enterprisestart to slip away as an increasing number of companies back away from BlackBerry smartphones and turn to iPhones, iPads and Android handsets. Following the downturn in fortune for BlackBerry maker RIM, Jim Balsillie and Mike Lazaridis have stepped down from their roles as cochief executives of the Canadian firm. Blackberrys software problems irked users as customers have lost all their contact numbers; the contact file has been deleted due to some software hidden errors which the customers lost their contacts forever, reportedly they accessed for backup support but couldnt make it recover. So, what happened? And why is the enterprise suddenly resisting the purchase of RIM devices when over the years it had a dramatically different view on things? Unfortunately for RIM, the reasons are numerous. By the look of things, the company doesn't have a plan in place to address them all before the enterprise market slips away entirely. Users around the globe are turning their back on RIM and BlackBerry devices. Why the company's new CEO Thorsten Heins doesn't seem prepared to address those troubles? For a long time, security was the main reason enterprise customers stuck with the BlackBerry. They reasoned that RIM's services, including built-in data encryption, would keep their networks secure, and
that made them reluctant to switch. However, Apple's iOS platform has proved extremely secure, making RIM's argument that it's the only company offering secure mobile services to enterprise users a bit harder to believe. Last year, RIM suffered a multiday outage of its email and messaging services. The mistake was enough for many enterprise IT decision-makers to wonder if the BlackBerry maker could be trusted. Email and messaging is an essential business appli-
RIM has stiff competition, and the company has been unable to come up with new features or services to stay ahead of the latest smartphones. RIM was once the only show in town that mattered; now, it's lost in the crowd; it has reportedly lost over $70 billion from its value since 2008
cation, and it has to be available 24/7. Even a single instance of downtime is enough to damage the credibility of a mobile application service in the enterprise. If the enterprise can't stand anything, it's uncertainty. And at RIM right now there is an awful lot of uncertainty. Companies aren't sure what Heins will
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Irfan Khan
lifecycle is benefiting from a great deal of analysis and investment as operators try to refine their acquisition activities. Greater sophistication in the retail process is necessary because of greater sophistication in the devices and services being retailedand the blend of channels being used by operators to initiate contracts is a delicate balancing act. The first sees the customer taking ownership of the device and finding, after some initial experimentation, that they are defeated by the complexity of the handset and/or the associated services. The user then reverts to basic service use, such as voice and text. In the second scenario the initial experience is the same but the user is more moti-
People are an altogether more unpredictable element of the operators world employees as well as customersand this is what makes customer experience management in general, and retail in particular, such tricky games to play
vated to overcome their difficulties. In being so, however, they become a support burden to the operator. A third customer might simply return the phoneresulting in wasted time or even churn while in the fourth, ideal scenario, the customer is well matched to the product and services they have
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bought, and is well set up to become a profitable user. The influence of Apples retail stores cannot be overestimated here. Vodafones director of content services, Lee Epting, says that, in terms of retail customer experience, Apple set the bar with its Genius Bar. This facet of Apples retail environment, where a number of in-store agents are trained to an expert degree in the firms products and solutions, enabling them to answer any customer query or demonstrate any process, is a defining element of the firms customer experience. The idea is to create a positive relationship with the client, to say yes even when you dont really mean it. You might be saying that certain things are possible, but explaining to the customer that there are certain requirements that have to be met in order to get those things, he says. Clients are much more receptive to this approach than to being told that theyre not eligible for something, or not entitled to it. Operators need to satisfy customer needs in a way that suits their business. Dont turn down the client, given them a choice. Because if you push back, the client will go somewhere else and never come back, he says. An operator can have the best systems in place, the most dynamic approach to tariff building and a chief of retail sitting in head office who genuinely believes in the sales environment they are trying to create. But it simply cannot be guaranteed that the person standing face to face with the customer, on the other end of the phone, or typing responses into the chat window will be motivated to act as an ambassador for the customer experience. Customer experience is people dependent and people are nowhere near as dependable as the technology mobile operators employ them to sell. n
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Usman Yaqoob
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ong, the fastest growing network of Pakistan, enormously widened its subscriber base during the year 2011. The telecom company contributed immensely to the overall growth of the industry as more than 50 percent of the total number of net addition to the subscribers base in 2011 belonged to Zong. To celebrate this accomplishment, Zong has decided to share its success with stakeholders by rewarding them through one of its kind scheme named Wheel for all 2011. As part of this scheme Zong is awarding 150 franchisees to have achieved sales targets with Suzuki cars. In the history of Pakistan, this is the first time that a company has decided to honor every accomplishing franchisee by giving away rewards of such huge amount. During the year 2011, Zong the digital partner of Pakistani people, attained unprecedented success and was able to add 10 million users to its subscribers base. Also, Pakistans telecom industry witnessed a huge number of subscribers migrating from one network to another. A total number of 5.6 million mobile users used the Mobility Network Portability (MNP) service to shift to their preferred service provider. Zong left all other operators behind in net users gain. This remarkable growth is largely attributed to the sales team of the telecom company who has been working closely with 273 franchises. Out of these, 150 franchises were able to achieve their sales target and they are now being rewarded for their contribution to the tremendous accomplishment of Zong. Speaking about the success, Director Marketing Mr. Usman Ishaq said, We are really delighted over the fact that we were able to cross our targets in 2011. We want to maintain this progress and are confident that our franchisees will continue to support us with their hard work and dedication. We feel blessed to have such committed people who have gone extra mile to achieve our targets and to express our gratitude we have launched this scheme. Director Sales and Distribution Mr. Zahir Shah talking about the scheme said, These figures are clear confirmation of public confidence in Zong and
we are proud of all teams members who have made this possible. We are delighted to share this success with our franchisees as we believe their contributions have helped us achieve our goals. He further added, Zong has now become the digital partner of peoples life in Pakistan as we are not only offering amazing call rates with unparalleled quality, but are also providing unique data services. This has augmented the trust which our users have in ZONG and we will continue to strive for excellence.
tomers, therefore, following its philosophy of keeping customer satisfaction as foremost priority the telecom company has launched this service in Lahore. The company is already operating two contact centers in Islamabad catering various customer segments. This new contact center is expected to employ more than 900 trained agents. Persistent and effective training provided to these agents will help in offering quality services to Zong subscribers. While talking at the launch ceremony Babar Bajwa, Director Customer Services, ZONG said The contact center has been built to cater for the growing market needs and anticipated growth in coming years, especially in north and central regions. We want to give unmatched service to our valued subscribers this is why ZONG has invested in a high-tech contact center to ensure quality. Zongs state of the art contact center, which is using cloud computing platform allows contact center functionality to be integrated with cloud-based Customer Relationship Management.
ZONG has been able to reach 145percent of total SIM activations target, 114percent of recharge loading target and 107percent of recharge issuance target during the year 2011. Its aggressive selling strategies in conjunction with synergized teamwork have aided the company in over-achieving all budgeted targets set for the year. Zong is fast becoming the first choice of mobile users in Pakistan and the ever growing subscribers numbers is a testimony to this. Meanwhile, Zong has launched the state-of-the art fully multimedia Contact Centre in Lahore. The first of its kind in telecom sector of Pakistan, multimedia features rich Contact Centre using next generation Cloud Computing Model, the Contact Centre has a service capacity of 300 seats fully dedicated to cater for its customers needs. A statement issued by the company said that following the corporate strategy from parent company (i.e. China Mobile), Zong realizes that excellent service is the key for attracting and maintaining cus-
The center will function in parallel with Islamabad contact centers to ensure service availability, reliability, traffic overflow management and automatic failover in case of disaster situation at any one site. Since its establishment in Pakistan, Zong has launched various packages and services to facilitate its subscribers needs. Among all the Chinese investments in Pakistan, China Mobile is the biggest investor in Pakistan. n
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Azhar Javed
oice over Internet Protocol or IP telephony has become the sort of communication tool increasingly viable to use and capable of reducing the cost of phone calls that connect via the Internet in the world. Developed and developing countries take full advantage of this facility but in Pakistan this service has been banned in the context of anti-terrorism and misuse of it. Pakistan Telecommunication Authority (PTA) issued strict directives to internet service providers (ISPs) and mobile phone companies to implement the Monitoring & Reconciliation of International Telephone Traffic Regulations 2010, by prohibiting and reporting all users sending encrypted information over the internet. Encryption is used in Pakistan to provide secure banking and e-commerce, and to bypass the PTAs regular blocking of websites. The ban on encryption will be particularly dangerous for human rights defenders, female internet users and larger civil society movements as they face increasing self-censorship and reprisals for what they say. The PTA directive is not the only measure that allows interference with the right to freedom of expression and right to privacy in Pakistan. Section 54 of the Pakistan Telecommunication (Re-Organization) Act of 1996 allows the federal government to authorise any person or persons to intercept calls and messages, or to trace calls through any telecommunication system in the interest of national security or in the apprehension of any offence. The PTA directive also enforces another regulation, issued in March 2011 that requires ISPs to allow for real time surveillance of all communications and monitor and keep all internet traffic including websites visited and
Developed and developing countries take full advantage of this facility but in Pakistan this service has been banned in the context of anti-terrorism and misuse of it. PTA issued strict directives to ISPs and mobile operators for prohibiting and reporting all users sending encrypted information over the internet
emails sent. The PTA has based the prohibition of encryption on the need to stop terrorists from communicating in secret using VPN technology. Banning encryption will allow for the routine surveillance of all internet users by the security services. PTA has asked not to use any encrypted VPN (virtual private network) for any kind of data transfer and if it is necessary to use that, get it enrolled with the authority first. If you do not know already, be sure that PTA monitors what you are doing with your internet connection. Either you are on a mobile internet connection or on your home based broadband: PTA wants you to not to hide your data from Government; and this is for national security. Keeping up this monitoring, PTA has asked all ISPs and cellular networks to notify their customers about using encrypted virtual private networks. Customers are asked to provide information regarding any encrypted Virtual Private Networks (EVPNs) used by them. In a letter issued by PTA clearly states that authority had already prohibited using all such mechanisms, including Encrypted VPNs which conceal communication to the extent, which prohibits monitoring. Seems like this is the time when PTA has thought of taking action, so make sure to take necessary measures in this regard if you are using an EVPN, or you may face the legal consequences. This means the government-imposed limitations on privacy in Pakistan and elsewhere. But even as the debate continues, the new regulation could prove impractical because of the harm it is liable to inflict on many businesses, security experts say. According to the memo, the intent of the ban is to prevent militants from using secure connections to relay information to one another. But it will affect many ordinary citizens' communications. And it's likely to have an even greater impact on businesses, which regularly use VPNs to conduct e-commerce and send internal communications securely, says Rainer Enders, chief technology officer of NCP Engineering, a German provider of VPN software. says Enders. "It is a very questionable move." The best way for citizens and businesses to deal with the ban in Pakistan, says NCP's Enders, is to continue to use encrypted communications for legitimate purposesin effect passively resisting the restrictions. It would be hard, he says, to use technology to circumvent the ban. Software that enables steganographyhiding messages in innocuous-seeming forms of communicationis freely available and would allow people to communicate without tipping off the authorities, but it is far more complicated to use than a VPN. Secure VPNs use cryptographic tunneling protocols to provide confidentiality by blocking intercepts and packet sniffing, allowing sender authentication to block identity spoofing, and provide message integrity by preventing message alteration. Skype is a VoIP (Voice over Internet Protocol) program that allows multiple users with the same program to use voice and webcam services with each other over an Internet connection. Voice over IP (VoIP) commonly refers to the communication protocols, technologies, methodologies, and transmission techniques involved in the delivery of voice communications and multimedia sessions over Internet Protocol (IP) networks, such as the Internet. Other terms commonly associated with VoIP are IP telephony, Internet telephony, voice over broadband (VoBB), broadband telephony, and broadband phone. The whole world uses VoIP if it is anti-state then entire worlds people are mad. Everything our agencies do, may be it is right or wrong, they termed it for the interest of national security but still national security is a question mark in my mind n
The PTA directive is not the only measure that allows interference with the right to freedom of expression and right to privacy in Pakistan. Section 54 of the Pakistan Telecommunication (Re-Organization) Act of 1996 allows the federal government to authorise any person or persons to intercept calls and messages, or to trace calls through any telecommunication system in the interest of national security or in the apprehension of any offence
"The business use of the Internet requires encryption and requires authentication and security and confidentiality, so this does not make any sense,"
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t is a very shocking and bitter fact that Samsung which claims Pakistans top selling brand imported mere 19,204 handsets, which tells the poor performance of its Pakistani management team itself. According to Federal Bureau of Statistics (FBS) released the import of Samsung handsets figures for the month of February 2012. It depicts the real face of ill-skilled Samsungs management team in Pakistan, as Pakistani telecom market experiencing expansion with every passing day, as Pakistani cellular users topped 114.61 million mark in a country of 188 million population, while the Korean handsets makers Pakistani team imports only 19, 204 handsets, which means 1 handset for 13,000 people pathetic; the hilarious proportion depicts Samsung popularity and credibility. There are many reasons but key reason of failure is Samsungs pathetic management in Pakistan. The head is responsible for managing and controlling the companys business and day-to-day operations with the aim of securing significant, sustained increase in the value of the company. Samsung totally failed to provide good services to the customers as major customers have numbers of complaints regarding sales and services, helpline non-attendance, inferior quality handsets, etc. The rumours hovering in the market that Muller & Phipps Pakistan (M&P), a medicine distributor company, will be new distributor for Samsung mobile phones. It means the Korean management is thinking to change its strategy in Pakistan to boost its business and get rid of the present management team, which led Samsung on the verge of total collapse. Mobile phone users in Pakistan reached 114.61
Pakistani cellular users topped 114.61million mark in a country of 188 million population, while the Korean handsets makers Pakistani team imports only 19, 204 handsets, which means 1 handset for 13,000 people; the hilarious proportion depicts Samsung popularity and credibility among the users
million and its population in the estimated to be 188 million higher by 2.1 percent than the last year. The countrys population has been growing at a decelerating pace but still Pakistan has one of the highest population growth rates in the world. of various brands. As per estimates, the handset sales have increased to 0.125 million handsets on monthly basis having price range between Rs 1,000 to Rs 55,000. According to the dealers the mobile handsets market is changing its dynamics constantly in the past three months with number of global and local branded phones increasing their shares tremendously. The Samsung management in Pakistan lacks market knowledge and hence failed to fulfill customers demands and hilariously incompetent in solving problems, which led Samsung in complete loss. Another reason for the failure of Samsung in Pakistan is the non-professional attitude with reverend clients. The service support from Samsung is really pathetic. Samsung Electronics admitted that its attempt to breach the tablet market has largely been a flop, with one executive offering a sobering summary of its performance, Roger Cheng reported. Honestly, were not doing very well in the tablet market, Hankil Yoon, a product strategy executive for Samsung, said during a media roundtable here. That Samsung hasnt met expectations in its tablet business isnt a huge surprise; the company lags well behind Apples iPad and even Amazons Kindle Fire in the US market, Cheng reports. Samsung, however, appears to remain confident that the Galaxy Note will take off. Cheng reports, The 5inch version, which is already out in the market, has been hit by a string of criticism, largely due to its size. While it acts as a phone, it looks more like a tweener product in between a smartphone and tablet, calling some to label it a phablet. Yoon said he expects to ship 10 million units of the 5-inch Galaxy Note, lofty expectations for a company still smarting in the tablet business. He believes the S-Penthe stylus that comes with the deviceallows users to more easily create content, rather than consume it. Samsung earlier this month announced a 10.1-inch version of the Galaxy Note. n
The rumours hovering in the market that Muller & Phipps Pakistan (M&P), a medicine distributor company, will be new distributor for Samsung mobile phones. It means the Korean management is thinking to change its strategy in Pakistan to boost its business and get rid of the present management team, which led Samsung on the verge of total collapse
The imports of mobile handset witnessed growth of 58 percent in the first quarter of the current fiscal year 2011-12 compared with corresponding period of previous fiscal year, reflecting high domestic demands of customers for multiple brands. According to the figures of Federal Bureau of Statistics (FBS), the expenses of mobile handsets are on the rise as Rs 14.25 billion were spent on the imports
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Absar Kazmi
akistan didnt see it coming. The early 90s insidiously ushered in a potent addiction which never made it to the Diagnostic and Statistical Manual of Mental Disorders (DSM). When the Y2K didnt turn out to be a virtual apocalypse and Pakistan made it to the early 2000s, this particular addiction was already too deeply rooted and quickly imbued in the culture for there to be any room for intervention. Different dealers package it under different names, and cell it with various attractive freebies. Welcome to the world of the debaucherous, the invisible and the deprived, where mobile phones are one of the rare objects of everyones obsession. In 1999, when Instaphone and Paktel were the popular networks in Pakistan and
Of course, where the rural population is benefiting the urban centers have all but exploded with the hyperbuzz of being connected to everyone, everywhere, at the same time. The question in 2011 is what cant you do with your cell phone? iPhones, Windows-based phones, Androids, Symbians; each operating system offers its own unique and cross platform applications for everything. You can now become a photographer, a writer, a stock market trader or savvy political analyst; if youve got the right phone. All you need is a camera phone and GPRS and you can participate in realtime news streams, Facebook updates, tweets and blogs. Young and old corporate employees are often seen juggling not one but two Blackberrys in the name of business and personal use. Timeoff no longer means no work; its just the new
Welcome to the world of the debaucherous, the invisible and the deprived, where mobile phones are one of the rare objects of everyones obsession. The cook, the driver, or the cleaning lady owning cell phones
GSM was not part of the vernacular, the business man, the corporate executive, the spoilt heir, all flashed their bulky Ericsson flip phones with certain aplomb. Nowadays, if anyones going for the look, their only reassurance is that their domestic help, their 4-year-olds nanny and the grandma arent carrying the same iPhone 4. Recently I walked into someones kitchen in Karachi to witness the cook talking to himself while working; oh no! It was his bluetooth hands-free set that was hidden by his hair! By the way, I think theres a huge downside to the cook, the driver, or the cleaning lady owning cell phones; taking advantage of them just keeps getting easier for the women who treat them like machines. This restless hand syndrome (mobile addiction) has permeated from the urban to the rural; villages in Sindh that till recently didnt have a source of electricity still managed roughly 3 cell phones per house! Is that an anomaly? It wouldnt seem so since Mobilink, one of the leading GSM network providers, launched Mobilink Kisan. This service provides farmers with weather updates and produce rates at their fingertips. Telenor Pakistan, in conjunction with Tameer Microfinance Bank, has introduced branchless banking with the introduction of easypaisa. For people living in remote villages briefcase with homework. But in an increasingly volatile urban environment, most people consider cell phones to be a constant safety blanket. Young women travelling alone at night will keep their mobile within reach; many stay on the phone to feel safer. Parents hand their young ones limited service mobiles as their children hop from one tuition to the next. Though ironically, in recent reports, security personnel have been noted to be extremely distracted texting and browsing. With an increase in attacks at military and police security check posts, this mobile addiction seems to be a lapse in security waiting to explode (no pun intended!). From the CEO to security guard; that amounts to plenty cell phones. In 2000, Pakistan had some 300,000 mobile users, now it boasts 110 million mobile users. These numbers garner investments; Polar Wireless, a Canadian company, has signed an exclusive distribution contract with Karachi-based Hasan Associates for Pakistan and the UAE. These numbers bring opportunities to fingertips (worn smooth with furious texting) that ten years ago were a dream and continent away. And of course, at the same time these numbers also encase each person in a bubble where in a room full of people, the glowing LED indicator is the only thing demanding attention. n
You can now become a photographer, a writer, a stock market trader or savvy political analyst; if youve got the right phone. All you need is a camera phone and GPRS and you can participate in real-time news streams, Facebook updates, tweets and blogs. Young and old corporate employees are often seen juggling not one but two Blackberrys in the name of business and personal use
thought at the moment the services are limited to the payment of utility bills. All through the mobile phone!
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National
stakeholders including financial institutions, different regulators, private sector, application developers and telecom companies to provide an enabling environment for the creation of mobile commerce ecosystem in the country. However, the common challenge is to ensure that all banking transactions, irrespective of the technology platform, are cost effective, effi-
cient, and pose the lowest risk for the consumers, he said, adding that this requires close coordination among the stakeholders in the area of regulations especially monitoring, licensing, provision of technological infrastructure and ensuring maximum benefits for consumers. SBP governor emphasised that the existing agents network needs to be further ca-
pacitated to generate new demand, and to handle and service even larger volumes of transactions to establish the business viability of branchless banking operations. Going forward, SBP will be initiating actionable research on the supply and demand side in collaboration with the branchless banking ecosystem for further development of such services in Pakistan, he added. n
Pakistan Telecommunication Company Limited (PTCL) has achieved a 30 percent increase in the subscriber
base of its IPTV service also known as Smart TV, claimed an official statement without revealing the number of sub-
users grew to 495,285. EV-DO customers were 459,790 till December while another 37,491 people used HFC to access the internet. 7,215 users were recorded as FTTH subscribers in December. n
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Humair Saleem
he Tablet PCs have seen a sharp increase in popularity worldwide in the last few years. Apple introduced iPad in 2010, which ignited competition among the tech giants around the globe. Early 2010 can be termed as the launching year for the Tablet PC in USA. The market grew from $1.2 billion in 2004 to $5.4 billion in 2009, with US leading followed by Europe and Asia. Pakistan, however, has been sluggish in adapting new technologies and products and the same has been the case with PC tablets. But recently, things have started to change and people in Pakistan too are taking interest in this market. Our local market has realised the poten-
fingertip or stylus. Many of us ask about the advantages of tablet PCs and many find to say that its just an issue which is attaining attention of public due to its attractiveness and sleek design, but in real are there any advantages of tablet PCs or its just an infatuation for the consumers. Advantages of tablets pc compared to notebooks are their size and weight. Due to their portability, they are very practical and can be used while sitting in sofa, lying in bed or walking around. With a size of a book and special e-reader application they can replace this traditional reading source. When there are advantages, disadvantages also are there, Hardware especially
Advantages of tablets pc compared to notebooks are their size and weight. Due to their portability, they are very practical and can be used while sitting in sofa, lying in bed or walking around
Tablet PCs are quickly becoming the ultimate computing device. They combine the functionality of a notebook with the convenience of a slate tablet to deliver a robust yet portable device that can be used on the go. Tablet PCs are convertible notebooks, consisting of a display screen and a keyboard. In clamshell mode, the device resembles a conventional laptop. However, the device can easily transform into a tablet with a touch screen you can navigate by
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It requires a shift in your perception, says Maryam Banikarim, chief marketing officer of Gannett, the media company. People find it hard to realise marketing is a two-way conversation rather than a one-way pushing out. Yet quantifying the effectiveness, and return on investment, of digital and social campaigns, remains
Yet there are unsolved questions over how best to organise and execute digital and social campaigns. No single formula has emerged, leaving most companies and ad agencies in a state of constant experimentation. There is also lingering confusion over how best to measure the effectiveness of a campaign
a challenge. Rather than tracking click-through and conversion rates as with search and display advertising, marketers are trying to count followers, measure sentiment and analyse purchase intent. A lot of people are just measuring their fans and followers, says Ms Lewnes. But whats important are the insights you can glean from the data. Under-
standing if someone is happy or unhappy with something. Social signals obtained from Twitter and Facebook can also give companies real-time insight. When MTV saw there was a spike in online conversations around the news that Beyonc was pregnant, it added more pictures and stories about the story to its website. Keith Weed, chief marketing officer of Unilever, the consumer products group that is the secondlargest advertiser in the world, says: Digital is in theory more measurable than anything else, in theory and in practice, but its not broad enough yet. What well see is a significant maturation of ROI in digital. More insights and creative opportunities mean more work for marketing teams, and can mean increased costs for marketers. In-house and at agencies, marketers are scrambling to acquire new skills, and add staff to monitor the exponential growth of online dialogue about companies. You have to throw bodies at that, says Ms Lewnes. There are people who have to monitor it all day. Twenty years ago there were templates, says Mr Law at R/GA. Now, we dont have a typical client engagement. Because media are so flexible, we can get very specific. One brand may need a robust Facebook page, while another may call for a strategy of engaging with consumers on message boards, blogs and elsewhere on the web. Such approaches are forcing departments within organisations to collaborate in new ways. Its brought the marketing teams much closer together, says Ms Lewnes. They all used to be in their silos. PR was off operating by itself, advertising was operating by itself. Now theyre working together. At its best, this can result in truly integrated marketing campaigns, with a unified message being pushed out across television, print, radio, and the web. The amount of money being committed to digital marketing varies widely, with more developed countries seeing a higher digital spend. How this shift in the marketing world plays out will help determine the winners and losers in the years to come. At stake are the valuations of companies such as Facebook, which earned $3.7bn last year, mostly from advertising, and is preparing to go public at a value of up to $100bn. n
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20 people facing charges over the scandal. Etisalat wrote off $820 million in connection with its Indian venture following the court ruling. It said it wanted to avoid "incurring further costs at this time of rapid change and continued uncertainty in the Indian telecommunications sector. The Supreme Court has ordered the government to issue fresh licences through an auction. But analysts have said some companies hit by the ruling might not have the desire or resources to bid again and defend businesses still in start-up mode. Etisalat said it would decide on its "future participation in the Indian market when there is clarity on the auction process and telecommunications policy and greater legal and regulatory certainty and stability." Etisalat paid $900 million for its stake in the Indian mobile operation, and said it invested a similar sum developing the venture. Etisalat DB was the 14th largest out of 15 players. Norwegian investor Telenor has said it wants to continue its operations in India, the world's second-largest mobile market after China, but has ditched its Indian partner, accusing it of fraud. The reduction in the number of mobile players is seen by many analysts as a good development for the congested sector as cut-throat competition has slashed call costs and hit profits. Meanwhile, India's Tech Mahindra Ltd is awaiting "official communication" from Etisalat , the company said, after a media report that the carrier has cancelled its outsourcing contract with the Indian provider as it shuts down its India network.
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the countrys Supreme Court declared invalid the 122 2G licences that were controversially issued in 2008 by then telecom minister A. Raja. The licences in question were awarded on a first come first served basis amid accusations of bribery and corruption, and sold at values set in 2001, rather than through an auction. The Comptroller and Auditor General of India submitted a report to the Indian government in 2010 which argued that, by severely undervaluing the spectrum, Raja, who is currently in jail, cost the national purse as much as $40billion. This figure has been disputed by the Indian regulator, TRAI, and the Central Bureau of Investigation, however. The 2008 sell-off was intended partly to bring new players into the market, and several large operators including NTT DoCoMo, Telenor and Etisalatnow face their spectrum being reclaimed. The Indian Government has indicated its intention to reallocate the disputed spectrum, most likely through an auction process. After Bahrain Telecom, Etisalat is the second foreign company to exit India. Etisalat DB an Abu Dhabi based Telecom Company following Supreme Court order of cancelling its telecom licenses will shutdown its operation from India. The company responded in an e-mail, "As unanimously resolved by the Board
The Supreme Court has ordered the government to issue fresh licences through an auction, but Etisalat said it would decide on its "future participation in the Indian The decision has been taken in order to protect the interests market when there is clarity of all stakeholders and to avoid incurring further costs at this on the auction process and time of rapid change and continued uncertainty in the Indian telecommunications policy and greater legal and telecommunications sector, says Etisalat regulatory certainty and he Indian 2G licensing scandal reached a this evening, Etisalat DB will be taking steps to resensational crescendo early in February as duce operating costs, including the suspension of its stability
Etisalat to quit
network and services, pursuant to the terms of its UAS licenses." Etisalat said: "The decision has been taken in order to protect the interests of all stakeholders and to avoid incurring further costs at this time of rapid change and continued uncertainty in the Indian telecommunications sector." The company added, "Further information, including the official cessation date will be communicated shortly to EDB's customers through the appropriate channels." Recently Supreme Court had cancelled all 122 UAS licenses regarding irregularities in allotting 2G spectrums. The 2008 licence sales are at the heart of one of India's biggest corruption scandals in which former telecom minister A. Raja is alleged to have mis-sold permits and favoured some firms, costing the treasury up to $39 billion. Etisalat owns a 45 percent stake in Etisalat DB, a joint venture with Indian real estate player DB Group that has 1.7 million subscribers. DB Group was among a number of Indian companies with no telecom experience that bid for mobile licences and then sold stakes in their cellular ventures to foreign investors, including Etisalat and Norway's Telenor, for hefty sums. Raja, senior government officials and top executives of DB and other companies are among nearly
"We await official communication from them on the decision about cessation of operations. We will have discussion with them subsequently," Tech Mahindra said in a statement. It did not elaborate. Etisalat said its Indian joint venture Etisalat DB will shut down the operations of its Indian joint venture, after an Indian court ordered cancellation of the local affiliate's licence amid a corruption probe. Financial news website moneycontrol.com reported earlier Etisalat DB's outsourcing contract to Tech Mahindra, valued at $400 million over 10 years, had been cancelled, citing sources it didn't name. The report quoted sources as saying that Tech Mahindra will likely invoke a bank guarantee of up to 5 billion rupees. "They are a global company, and we believe they will take care of their contractual obligations," Tech Mahindra's chief executive Vineet Nayyar told reporters, declining to give details. Tech Mahindra provides IT services to the telecom sector and counts London-listed BT Group and Vodafone, U.S.-based AT&T andMotorola, and France's Alcatel-Lucent among its clients. n
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any carriers are making a land grab for physical assets as they look to make virtual goods a significant part of their arsenal. According to analytical tool tracking the cloud-related activities of operators worldwide; acquisitions and investments totalling almost $8bn were made in the first six months of 2011. Of these, 80 percent involved the acquisition or construction of datacentres to house virtualisation infrastructure. In this period, operators established 22 go-to-market partnerships, favouring IT services firms and integrators, and 88 new cloud services were announced. Moreover, in the first half of 2011, 25 operators initiated cloud-related investment programs or acquisitions. Based on publicly- announced deal values, this totalled $7.8billion committed to cloud services. But European telecom operators risk being sidelined in the global cloud computing market by aggressive North American and Asian operators spending billions on an international presence. Research reveals that European operators accounted for only seven percent of the $13.5billion that service providers spent on cloud assets in 2011. North American and Asian operators accounted for 90 percent, or $12bn of the total. Camille Mendler, principal analyst at Informa, believes uncertainty around European security and privacy laws, coupled with continuing economic weakness, are responsible for stalling investment. However, the European Commission aims to define a common legal framework for cloud computing in 2012. And European operators are supporting local innovation, with half the cloud services launched in 2011 relying on European cloud technology vendors. Its essential that the industry defuses concerns about cloud computing in Europe to drive market development. European operators are major players in this endeavour with their trusted brands and sales outlets, Mendler adds.
Cloud computing caters to all telecommunication customers; from the consumer to the multinational corporations, as well as the service providers internal operations. But it can also be a make or break play for the service providers
Informas research highlights fundamental differences among the 127 operators worldwide currently selling cloud services. European operators are focusing on launching services at home, while North American operators are acquiring client bases and assets at home and abroad and Asian operators are pursuing a blended strategy of infrastructure investment and service launch nationally and internationally. Meanwhile, Latin American, Middle Eastern and African operators are building up domestic infrastructure and competencies. Many of the acquisitions made were big, but very much forward-looking; Centurylinks $2.5 billion purchase of Savvis and Verizons $1.4 billion Terremark buy involved generous multiples for so-called cloud companies, but they dont yet deliver significant cloud-related revenues. With few exceptions such as NTTs OpSource buyacquired companies generate at best 15 percent of their revenues from annuity cloud services versus traditional hosting and related services. For example, Terremark generated an annualised run rate of $30million in cloud services against 2010 turnover just shy of $300 million, and Savvis reported $15.2 million for its Symphony cloud services against 2010 turnover of $933million. That said, the pace of annual cloud revenue growth is 100 percent or more for companies such as Savvis, and thats the main attraction. The scale of multi-year cloud investment programs saw AT&T (US), Telstra (Australia), Rostelecom (Russia) and Portugal Telecom (Portugal) headline investment activity in the first half of 2011, with moves to beef-up network, data-centre and software infrastructure to support cloud computing services. Cloud services are multiplying in emerging markets but, in their haste to claim territory, many telecom operators in both mature and emerging regions havent focused on service differentiation. Portfolios do not vary widely from operator to operator, or against pure-play cloud service providers. Among the 88 cloud services announced in the first half of 2011, 70 per cent were mass-market launches but lucrative niches, such as that offered by NTT Data in Japan, which offers a COBOL cloud platform service to help enterprises maintain and manage the billions of lines of code still powering legacy mainframe applications, particularly in the public sector. Operators are also allying to dominate market segments. KT and Softbank partnered pragmatically to offer South Korea based cloud services to Japanese enterprises concerned about infrastructure and power reliability in the aftermath of Japans Tohoku earthquake and tsunami. Various companies want to help telecom operators exploit the cloud, but cloud-enablement comes in two related classes: goto-market services to facilitate the launch of a cloud service; and operational services, which use the clouds operational model to manage an internal process. Telcos often have a wide range of legacy systems in place, as well as countless different platforms which change from operation to operation. The sheer scope of this fragmentation puts pressure on the operators internal IT management that is not the same as in other sectors, something which Jose Luis Gamo, global cloud services director at Telefnica believes is driving the speed of the migration to the cloud. Also, cloud-based M2M service management is becoming the norm. M2M rivals cloud computing as a technology with tempting revenue growth potential, and the two are increasingly entwined. Some operators see value in developing in-house billing systems, others are buying in expertise. But the launch of new cloudbased services can act as a catalyst to use cloud-based billing. n
Cloud services are multiplying in emerging markets but, in their haste to claim territory, many telecom operators in both mature and emerging regions havent focused on service differentiation. Portfolios do not vary widely from operator to operator, or against pureplay cloud service providers
serving generic needs: business productivity apps, unified communications and collaboration (UC&C), infrastructure as a service (IaaS) compute, as well as storage, backup and restore services. Therefore, operators also need to find unique,
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larger and heavier. Even one of the smallest ultraportables, the Apple MacBook Air 11 weighs just over two pounds and has a profile that is larger than an iPad 2. The main reason for this is the keyboard and trackpad which require it to be larger. Add in more powerful components that require additional cooling and power and they get even larger. The majority of the interior of a tablet is taken up by the battery. In comparison, laptops use more powerful hardware. The battery component of the laptop is a far smaller percentage of the laptops internal components. Thus, even with the higher capacity battery of laptops, they do not run as long as a tablet. Many of the tablets right now can run up to ten hours of web usage before require a charge. The average laptop would only run for roughly three to four hours with a few systems able to stretch it out to eight hours but that still less than a tablet. In order to keep their size and costs down, tablet PCs have had to rely on new solid state storage memory as a means to store programs and data. While these have the potential for faster access and low power usage, they have one major disadvantage in the amount of files they can store. Most tablets come with configurations that allow between 16 and 64 gigabytes of storage. By comparison, most laptops still use traditional hard drives that hold far much more. Since most tablet PCs are based on extremely low powered processors, they will generally fall behind a laptop when it comes to computing tasks. Of course, a lot of this will depend on how the tablet or laptop is being used. For tasks like email, web browsing, playing video or audio, both platforms will typically work just as well as neither requires
much performance. Things get more complicated once you start doing more demanding tasks. The software that runs on a laptop or tablet can be vastly different in terms of capabilities. Now if the tablet PC is running Windows 7 such as the HP Slate or ASUS Eee Slate it can theoretically run the same software as a laptop but will likely be slower. This can make it easy to use it as a primary laptop using the same software used in a work environment. The two other major tablet platforms right now are Android and iOS. Both of these require applications specific to their operating systems. There are tons of programs available for each of these and many will do most of the basic tasks that a laptop can do Tablets are relatively new to the market and as a result, they tend to carry a fairly high price premium for the new technologies they have installed in them. The average starting price for a tablet PC seems to have settled around $499. By comparison, there are laptop computers that can be found for as little as $300 to $400. As it stands, laptops still offer a greater level of flexibility when it comes to mobile computing. They may not have the same level of portability, running times or ease of use of a tablet but there are still a number of issues that tablets need to resolve before they become the main means of mobile computing. Over time, many of these issues will likely be resolved. If you already have a desktop computer, than a tablet PC may be an option if you use it mainly for entertainment and web usage. If it is going to be your primary computer, than a laptop is definitely the way to go. n
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n just a handful of years, work will be seamlessly integrated into an employee's everyday life, on a single device, providing the flexibility, increased collaboration, efficiency and global access today's businesses demands. Social enterprise applications that run over powerful, converged networks will put everything a worker needs to do their job, right at their fingertips, wherever they are. Endless accessibility and maximum security is a tall order. Oh, and by the way, it's got to be cheap and smart enough to appeal to the on-demand, smartphonew i e l d i n g , Angry-Birds-playing, wireless-downloading, Facebooking , Tweeting Gen Y consumer. No pressure. It's this technically sophisticated, fickle market that will continue to
iWorkers are happy to use their personal smart phones, social networks, tablets and other devices to help make them more efficient workers, regardless of whether they are supported by their employer IT departments
Sarah Wallace, a telecommunications analyst for Heavy Reading says. Forrester Research released an August 2011 survey that reveals 37 percent of IT decision makers planned to enhance the use of social collaboration tools in 2011. The report identifies IBM, Jive, NewsGator and Teligent as the current leaders in the space. But to make matters more complicated, unified communications is quickly becoming a reality and business increasingly demands one point of contact for all of their communications solutions.
plication providers and the enterprise," Palumbo says. "They have the network, billing and customer service infrastructure and the application and non-traditional service providers have the agility and innovation." But getting everyone on board with that plan might take some convincing. "But that's really the goal for the traditional carriers," Palumbo adds."Convergence is really enabling traditional service providers to expand their portfolio." But Dr. William Lehr, a researcher with the Massachusetts Institute of Technology (MIT), suggests the push for open, accessible solutions for the iWorker might loosen the control traditional providers have had over the market. "End-users will play a bigger role in selecting among models, and more
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push convergence and challenge service providers to provide seamless reliabilityand endless bandwidthacross multiple networks. The potential payoff is a hefty slice of a multi-billion-dollar market. There's plenty that's still uncertain about the future of network convergence. Ultimately, how convergence evolves to truly meet the demands of enterprise applications will be driven by consumers. In the past, IT departments were the early adopters of business technologies. Not so today. With more than 40 million Generation Y employees in the workforce, technology isn't just a business tool any more. With the pitter-patter of thumbs on touch screens, this generation thrives in a connected world. These information workers, or iWorkers, are out there, on their own, looking for technology to help them be more flexible and efficient in both their work and personal lives. An August 2001 Forrester Research report titled "Information Workers are the New Buying Center for Enterprise Technology" concludes iWorkers are motivated by low-cost solutions with clear benefits. iWorkers are happy to use their personal smart phones, social networks, tablets and other devices to help make them more efficient workers, regardless of whether they are supported by their employer IT departments. And as these business solutions are adopted by the employee, it becomes the role of the IT professional to integrate them into the existing business technology architecture. If attracting the iWorker isn't challenge enough, enterprise has become a more demanding consumer too. "The key for telcos will be to make sure that there is an end-to-end quality customer experience across the network, application and business layers in order to cater to growing customer demands,"
In the past, IT departments were the early adopters of business technologies. Not so today. With more than 40 million Generation Y employees in the workforce, technology isn't just a business tool any more. With the pitterpatter of thumbs on touch screens, this generation thrives in a connected world
Sandra Palumbo, telecommunications analyst for Yankee Group, says traditional carriers might be in a position to become a broker for application providers, providing enterprise with a one-stop shop. "If you asked the traditional carriers what they would like to see happen, they want to be the middle-man and broker services between the ap-
open devices and equipment hold the potential for disintermediating traditional CSP business models, or at least tempering their control," Dr. Lehr says. The Googles and Amazons are offering business solutions without regard to bandwidth, which eats into network revenue. But networks need the Googles and Amazons for their traffic. "There is a perception by users that they should be able to get whatever they want, whenever they want," Palumbo says. "And as much as service providers hate to admit it, when it comes down to it, they just can't bank on selling bandwidth anymore. That's not to say that it doesn't cost money to build, manage and operate the networks it does. But consumers don't want to hear that they need to buy more bandwidth from you." It's that kind of customer demand that will require all sorts of competing networks and applications providers to converge and make uneasy frenemies out of all sorts of CSP's. Dr. Lehr says first, wireless will clearly be "critical to everything moving forward." And mobile broadband, which will also be important, will likely come from 4G+ providers, most likely LTE networks. "But nothing will be the full picture. "There are a bunch of things that need to coevolve for the bold vision to be realized -- that means on the policy, technology, and market side," Dr. Lehr says. But one thing is certain; consumers are looking for cheap, flexible, limitless power wherever they go. CSP's that focus and strengthen the services they provide best and stake their claim as part of an overall end-to-end solution will be positioned to win. n
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Fr e e d ow nl oa d | f la re .p k
International
Event
A member of staff checks mobile phones at the booth of German company Deutsche Telekom during preparations at the CeBit computer fair.
Two hostesses have a break from distributing computer literature in hall 15 at the CeBIT IT fair, central Germany.
Staff members touch screens on cloud computing software to operate airlines, at the booth of Microsoft during preparations at the CeBit computer fair in Hanover.
German Chancellor Angela Merkel and Brazil's President Dilma Rousseff drop a waterproof tablet PC into a fish tank of water.
Ulrike Hoessl, employee of German company Desko, poses beside a 'Gold to go' machine during preparations at the CeBit computer fair.
Visitors try out Blackberry tablet PC's at the world's biggest high-tech fair CeBIT.
A robot said to be able to cook is taking stock of groceries in hall 26 at the world's biggest high-tech fair, the CeBIT, in Hanover.
A staff member poses with a mock oversized Vodafone Secure SIM card at the Vodafone booth at the CeBit computer fair in Hanover.
A touch screen sensitive glove from "Touching" is being demonstrated at the world's biggest hightech fair, the CeBIT in Hanover.
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Telepedia
Mark Hachman
riving slowly down the roads, your car's heads-up display paints a softly glowing yellow line in front of you. Ahead, the technology park appears. More information spills open on your passenger's HUD, revealing contact information, reviews, and a Web site. Two days later, and you're back in your home town. As you whiz down the Embarcadero, an icon reminds you that Teatro Zinanni is closed, and asks to place a reminder of its reopening on your calendar. A parking spot opens up, and you pay, right from your car. Sound preposterous? It isn't. An in-booth demonstration of Audi's multiple-HUD technology, where information could be "swiped" from
plan as well. All told, that's probably well over $100 per month. For many of us, purchasing a luxury automobile is way out of reach, and the choices others will wrestle with (the Mercedes? the Audi?) won't be available to those of us who drive our older econoboxes to and from work. Over time, though, this technology will ease its way into the mainstream, then lowend cars. Aftermarket specialists will also be there for those who want to add the latest technology, now. People may scrimp and save here and there, but Twitter posts and Facebook updates are rapidly becoming as accepted as, well, the car is in American culture. And, when it
For one thing, the convenience factor. Frankly, I fail to see how tapping away at a keyboard can be illegal, while fumbling with a control knob, joystick, or keypad is perfectly acceptable. Both are examples of distracted driving
The problem, of course, is that this means another bill. By now, most consumers have accepted a basic level of connectivity, even as they grumble at the costs. It's safe to say that virtually all U.S. consumers pay for some sort of TV subscription and phone service, either mobile, landline or both. Most include an Internet/data
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Ineffective networking
Social networking websites have both work and play to offer; however, in the excitement of it all we do go overboard by mixing the two together. Be mindful one should have a clear partition between the personal and professional aspect
ocial networking is a recent invention that has the Internet still at the edge of its seat due to its popularity with people. This is mostly because it really is for the people. Bringing every kind of social group together in one place and letting them interact is really a big thing indeed. Everything about it lies on the advantages and disadvantages of social networking, and what it can do for you. There is a potential for failure of security in both personal and business context. While many sites apply certain measures to keep any of these cases of harassment, cyber-stalking, online scams, and identity theft to an absolute minimum, you still may never know. Social networking have both advantages and disadvantages, one has to use it in a productive way. We have seen the importance of social media in our personal lives and we have also seen its effectiveness when it comes to our careers. These social networking websites have both work and play to offer; however, in the excitement of it all we do go overboard by mixing the two together. Be mindful one should have a clear partition between the personal and professional aspect. This article covers the five most ineffective networking practices. Not keeping in touch: Most of the times when we add someone to our buddy list, we dont think twice before clicking the add friend button. Once added, we forget about them not keeping in touch is considered very rude and if the person you recently added happens to be a professional, my friend you just hammered your own foot. Following up with your contacts is very important, once you establish connections with other professionals express your interest and show you are keen to keep in touch. Remember your interaction; make notes if you have to so the next time you interact you are up to date. Pointless profile activity: Social networking websites are just like meetings; some are hang outs where you can crack jokes, relax and kick back while others are like meetings or formal gather-
ings where you are required to wear particular attire and expected to behave accordingly. Posting inappropriate links, starting pointless discussions or making childish comments will only make your profile weaker. Imagine, you are at a formal dinner with your parents, you see a few people your age, the rest are all grownups with silver hair and aged foreheads, how would you feel if one of the people your age starts hammer time right in the middle of the tables? Doesnt sound like a good idea; does it? Same is the case here; make sure your posts, comments and replies are appropriate and in accordance with the nature of the site.
A memorable experience will speak volumes for a long time, so make sure every interaction you have, leaves a strong impression. Interact in a way that evokes emotion and feelings, you should be mindful of your abilities and market yourself well with all you have
Making insignificant impressions: When we talk about impressions, they should be strong and long lasting. A memorable experience will speak volumes for a long time, so make sure every interaction you have, leaves a strong impression. Interact in a way that evokes emotion and feelings, you should be mindful of your abilities and market yourself well with all you have. The true meaning: Often professionals would like to employ networking websites to sell themselves
or add to their card collection. Take the time out to know people around, talk about common interests share views and discuss accordingly. Try to develop and maintain a healthy relationship and if you can volunteer your services. It is all about making contacts, right? Big mouth: We like to have our minds heard, and it is alright as long as you dont overdo it. Pay attention to what is going on, what are people talking about, what is that discussion about? If there is a particular topic being discussed and you feel like commenting, make sure your information is correct and up to date. Focus on the people you meet by listening to what they say and try to remember the interaction. A positive upbeat attitude will speak for your personality; it will also allow others to feel more comfortable with you. Even if you are going through some tough times, tell it in a way that is light and positive. Other than the five points mentioned above, the profile picture also seems to be an issue. Let it be clear, on a professional networking website no one wants to see the size of your biceps, or that posh car you have and surely they have no interest in how good you look with that double shadow eye shade or how pretty your hands look with a French manicure. Your profile picture should be modest enough preferably with you wearing something formal. That picture you have on your profile is the first thing other people might see and not all of them will be willing to give you a second chance to improve on your impression. Having an awareness of these ineffective networking strategies improves your chances with your competition. There are many professional networking websites with a number of high key professionals actively participating; make sure you send out the right impression, you never know the person you are interacting with might be willing to offer you the position of your dreams. n
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Exclusive
Flare Report
Fr e e d ow n lo ad | fl a re. p k
he biggest space weather storm in five years was hurtling toward Earth, threatening to disrupt power grids, GPS systems, satellites and airline flights, which gone un-hurting systems on earth, experts said. A pair of scorching explosions on the Sun's surface sparked the biggest radiation and geomagnetic storm the Earth has experienced in five years, space weather experts said. The brunt of the storm was expected to strike earth, possibly garbling some of Earthlings most prized gadgets but also giving viewers in parts of Central Asia a prime look at the aurora borealis, or northern lights, when darkness falls, but thanks Almighty God, it hadnt happened. Space weather has gotten very interesting over the past 24 hours, said Joseph Kunches, a space weather scientist with the National Oceanic and Atmospheric Administration (NOAA). Meanwhile, Nasa warned of a severe storm event that would impact both the Earth and Mars as well as some key space agency satellites. The fuss began in the first week this month at an active region on the Sun known as 1429, with a big solar flare that was associated with a burst of solar wind and plasma known as a coronal mass ejection that thrust toward the Earth at some four million miles per hour (6.4 million kilometers per hour). A pair of solar flares and a CME followed, setting off a strong geomagnetic and solar radiation storm registering at level three on a five-step scale. Nasa said the first of the two flares on March 6-7 classified in the potent X class and facing directly at the Earth was the biggest this year and one of the largest of this cycle known as the solar minimum, which began in early 2007. In fact, it was second only to a stronger one that erupted in August, and the leading edge of the CME it sparked is expected to reach Earth at 0525 GMT on March 8. Such a CME could result in a severe geomagnetic storm, causing aurora at low latitudes, with possible disruption to high frequency radio communication, global positioning systems (GPS) and power grids, Nasa said. The solar flares alone caused brief high fre-
A pair of scorching explosions on the Sun's surface sparked the biggest radiation and geomagnetic storm the Earth has experienced in five years, space weather experts said
aboard the International Space Station could be affected by the radiation storm, which may cause them to seek shelter in better protected parts of the orbiting lab as they have in the past. Flight surgeons in Houstons mission control center have been monitoring the solar activity and will continue to do so, Nasa spokesman Mike Curie said. They have determined that there presently is no concern for the six crew members aboard the International Space Station. However, Kunches said some commercial airlines have already taken actions to reroute and fly further away from the poles. And more such storms could follow in the coming days because region 1429 is expected to stay active, he said. Geomagnetic and radiation storms are growing more frequent as the Sun leaves its solar minimum period and moves into a solar maximum over the coming years, but people are generally protected by Earths magnetic field. The current increase in the number of X-class flares is part of the Suns normal 11-year solar cycle, during which activity on the Sun ramps up to solar maximum, which is expected to peak in late 2013, the US space agency said. However, some experts were concerned that because the world is more reliant on GPS and satellite technology now than it was during the last solar maximum, more disruptions to modern life were expected. Space storms are not new. The first major solar flare was recorded by British astronomer Richard Carrington in 1859.
Satellites, power grids and even astronauts aboard the International Space Station could affected by the radiation storm, which may cause them to seek shelter in better protected parts of the orbiting lab as they have in the past; but thanks Almighty God, it hadnt happened
quency radio blackouts that have now passed, according to NOAA. The storm is likely the strongest one since December 2006, Kunches said, noting, however, that the Earth experienced a stronger radio blackout last August. But en masse, if you put it all together with the geomagnetic effects and the solar radiation effects, I would put it on par with one at the end of the last solar cycle, which was over five years ago. Satellites, power grids and even astronauts
A Martian dust twister is shown tearing across the planet in this photo by NASA's Mars Reconnaissance Orbiter
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Other solar geomagnetic storms have been observed in recent decades. One huge solar flare in 1972 cut off long-distance telephone communication in the midwestern state of Illinois, Nasa said. Another similar flare in 1989 provoked geomagnetic storms that disrupted electric power transmission and caused blackouts across the Canadian province of Quebec, according to the US space agency. n
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Android apps do not need permission to get a user's photos. And as long as an app has the right to send data over the Internet, it can copy those photos to a remote server without any notice, according to developers and mobile security experts
t's not just Apple. Photos are vulnerable on Android phones, too. Developers who make applications for Apple mobile devices have access to a person's entire photo library as long as that person allows the app to use location data, according to reports. It turns out that Google, maker of the Android mobile operating system, takes things one step further. By design, Android apps do not need permission to get a user's photos. And as long as an app has the right to send data over the Internet, it can copy those photos to a remote server without any notice, according to developers and mobile security experts. It is not clear whether any apps that are offered for Android devices are actually doing this. The Apple and Android problems are a reminder of how hard it can be to ensure security on complex mobile devices that can run a vast array of apps. Android apps are required to alert users when they want to retrieve other kinds of personal data - like emails, address book contacts or a phone's location -- so the lack of protection for photos came as a surprise to some experts. "We can confirm that there is no special permission required for an app to read pictures," said Kevin Mahaffey, chief technology officer of Lookout, a company that makes Android security software. "This is based on Lookout's findings on all devices we've tested." In response to questions, Google acknowledged this and said it would consider changing its approach. A Google employee who declined to be identified said that the lack of photo restrictions was a design choice related to the way early Android phones stored data. They could save photos on removable memory cards, which complicated the access issue, he said. "As phones and tablets have evolved to rely more on built-in, non-removable memory, we're taking another look at this and considering adding permission for apps to access images," the employee said in an email. He added that the company had a policy of removing apps from its Android
Market storefront that improperly used personal data. To demonstrate the vulnerability of images on Android devices, Ralph Gootee, an Android developer and the chief technology officer of the software company Loupe, put together a test application that appears to be a simple timer. Installing the app produces a notification that it wants to have access to the Internet, but there is no notice about photos. When the app is started and the user sets the timer, the app goes into the photo library, retrieves the most recent image and posts it on a public photosharing site.
In the Android Market, customers can report suspicious activity in apps so the company can review and potentially remove them. Google also says it uses a security system called Bouncer, which scans apps for things like hidden features that could steal personal information
"Photos if anything are the most personal things," Gootee said. "I'm really kind of shocked about this." Ashkan Soltani, a researcher specializing in privacy and security, said Google's explanation of its approach would be "surprising to most users, since they'd likely be unaware of this arbitrary difference in the phone's storage system." Soltani said that to users, Google's permissions system was "akin to buying a car that only had locks on the doors but not the trunk." In the Android Market, customers can report suspicious activity in apps so the company can re-
view and potentially remove them. Google also says it uses a security system called Bouncer, which scans apps for things like hidden features that could steal personal information. Still, the Android Market permits anybody to publish an app, so a quietly malicious one that evaded Google's automated screening could end up on many devices. Apple reviews all apps submitted to its App Store, but apps that violate its rules do get through, as was demonstrated by a recent controversy over apps that transmitted address book data. "Users typically presume some care is given when designing these platforms such that their personal data is handled in a consistent way," Soltani said. "However, this seems to repeatedly be a false assumption." Google's explanation for the way it handles photo permissions seems to run counter to the company's earlier statements about Android's handling of user data. After Apple, Google and others came to an agreement recently with California's attorney general on privacy protection within apps, Randall Sarafa, a Google spokesman, spoke about Google's strict rules on app permissions. Google's security guide for Android developers says, "A central design point of the Android security architecture is that no application, by default, has permission to perform any operations that would adversely impact other applications, the operating system, or the user." It adds that this includes "reading or writing the user's private data." Justin Brookman, director of the Project on Consumer Privacy at the Center for Democracy and Technology, said his group had been pushing for a law addressing data collection. Such a law would demand openness from companies and give consumers a choice about the data that they shared, as well as old data that they would like to remove, he said. "I think the whole problem with the mobile architecture is your phones are designed to expose so much information about yourself to applications," Brookman said. "It does create so many vectors for bad actors to get information about you." n
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Telepedia
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Fr e e d ow n lo ad | fl a re. p k
Emerging mobile tech promises to completely change the way we experience life. Voice or phone call, which was the main function of a mobile phone, is now taking a back seat as data is taking over
In Pakistan, mobile banking is now available, but in a limited way. In fact, in spite of a strong push by telecom operators, banking on mobile phone has not taken off, primarily because of reluctance of our banks to shift to the new technology and also because of security concerns among users.
The future is in your hand, literally. The mobile phone that you used only to make calls a decade ago is already an organiser, a texting device, an MP3 player and a camera, to name just a few. It promises to soon become much more than that it will become a remote control for your life by transforming itself into an entertainment device, a payment device, a security centre etc.
In Pakistan, Telenors mobile money service Easypaisa is seeing double-digit growth month after month. Last year, more than 30 million transactions took place on the Easypaisa platform, involving a transaction volume of $700 million. Even in an under-developed country such as Nigeria, 40 percent of all remittances from all over the world come through the mobile phone. Western Union is launching its own branded handset that will be distributed for free in Uganda and will have an embedded
money transfer service to facilitate easier remittance. Very soon mobile phones will act as a proof of identity, a store of money and enable payment and money transfers. In a country like Pakistan where over 50 percent of the country's population is unbanked, mobile banking is the only answer to achieve financial inclusion. Mobile operator Etisalats Mobile Baby programme, offered across its African footprint, is focused on reducing mother and child mortality and supporting birth attendants and midwives. It is aimed at ensuring safer pregnancies and deliveries by enabling carers to quickly and accurately identify, communicate and act on obstetric emergencies. Mobile technology has brought about an enormous upheaval in both retail and payment activities. Mobile commerce was born in 1997 when the first mobile phone-enabled Coca Cola vending machines were installed in Helsinki, Finland. The machines accepted payment via text messages. The mobile phone has already become an entertainment centre when you are away from home. Soon, it will automatically work with your home entertainment system to find programmes that will interest you and download them as a podcast to watch them on the go. Another area that mobile technologies have transformed completely is media, which has instantly got a social dimension, and has become a two-way process already. As we go ahead, publishing too, is going to see a significant transformation, with a lot of content coming your way much faster on the mobile platform. n
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These are the best antivirus programmes that are completely free and work similarly to expensive programmes from companies like Norton and McAfee
ne nasty virus could expose your financial information or stop your computer from working at all. What you need is the best antivirus software possible on your computer. Luckily, some of the best are also completely free! Many companies offer free versions of their popular antivirus programmes for home users while offering versions with more advanced features as an upgrade option for professional and business users. These are the best antivirus programmes that are completely free and work similarly to expensive programmes from companies like Norton and McAfee. AVG Anti: Anti-Virus Free from AVG is the best free antivirus software available. AVG AntiVirus Free is a full-fledged antivirus and antispyware tool, includes an email scanner, link scanner, scheduled scanning options, automatic updates, and more. There is no need to pay for an antivirus programme when the best free antivirus software in the world is just a download away. Avast: Avast Software's avast! Free Antivirus most certainly deserves to be on any list of the best free antivirus programmes. avast! Free Antivirus has fully functioning antivirus and antispyware engines protecting your PC from threats from the Internet, your files, emails, and even instant messages. Free Antivirus as a best free antivirus programme is because of its "heuristics engine" which can detect previously unknown viruses and other malware. Microsoft Security Essentials: Security Essentials from Microsoft is definitely one of the best free antivirus programmes available right now. Microsoft is relatively new to the antivirus game but don't let that scare you - Security Essentials is a fantastic antivirus programme that protects you from all sorts of malware, updates automatically, and is incredibly easy to use. Two of the biggest reasons I added Microsoft Security Essentials to this list of the best free antivirus software is because it's directly from Mi-
crosoft and also because it's very easy to see if you're computer is secure from threats: if the icon next to your clock is green, you're in good; if it's red, something is wrong. Comodo Antivirus: Comodo Antivirus from Comodo Security Solutions is another excellent programme, easily one of the best free antivirus options out there. As of this writing, Comodo Antivirus bills itself as the "Best Antivirus in the Market. Guaranteed, due to its proprietary Defense+ technology. Comodo Antivirus also protects you from several threat sources, just as most of the other best free antivirus programmes on this list do. Comodo Antivirus is easily one of the best free antivirus solutions solely because of its Defense+ technology that, by default, assumes unknown files are threats instead of safe. Avira AntiVir Personal: Avira AntiVir Personal protects you from viruses, Trojans, worms, spyware, adware, and various other kinds of malware, making it a fully functional antimalware tool and certainly one of the best free antivirus programmes. The scope of malware that Avira AntiVir Personal can keep you safe from is alone enough to make it one of the best free antivirus software programmes but the heuristics and ease of use add to its value too. The only things I didn't like about Avira AntiVir Personal was the configuration you have to complete after installation which might be difficult if you're a computer novice. Panda Cloud Antivirus: Panda Cloud Antivirus protects you from several kinds of malware threats - viruses, worms, Trojans, adware, and more - just like all the other free antivirus programmes in this list. What makes Panda Cloud Antivirus one of the best free antivirus programmes is that it does its job from "the cloud" meaning the hard antivirus work that typically slows down a computer is done on computers elsewhere on the Internet, freeing up your computer to work like it should and protecting you from malware even better.
Immunet Protect: Immunet Protect FREE is a unique, cloud-based antivirus programme, much like Panda Cloud Antivirus. Immunet Protect FREE protects your computer from bots, worms, viruses, Trojans, keyloggers, and spyware. Immunet Protect FREE works on Windows 7, Windows Vista and Windows XP. You must also be connected to the Internet at all times. I think Protect FREE from Immunet is one of the best free antivirus programmes for several reasons: you never have to update it, it has completely free telephone based support, and it can be run alongside some of the other best free antivirus tools like AVG Anti-Virus Free, Microsoft Security Essentials, and avast! Free Antivirus, increasing your overall protection! Digital-defender Antivirus: Digital-defender Antivirus isn't a popular antivirus programme but it should be. It's certainly one of the best free antivirus software programmes you'll find. It's a full antivirus and antispyware programme and updates on a daily basis. The relatively small installation size, daily virus definition updates, and full antispyware features make digital-defender Antivirus one of the better tools in my collection of the best free antivirus programmes. PC Tools AntiVirus Free: PC Tools AntiVirus Free offers basic protection against viruses and other malware. While not my favorite, AntiVirus Free is still one of the best free antivirus programmes you'll find. The biggest problems I have with PC Tools AntiVirus Free are the reminders throughout the programme that there's a not-so-free version that you should upgrade to. To be fair, you probably won't notice it since the programme runs silently in the background to protect you from viruses. I probably find it annoying because most of the features available in the upgrade are included for free in some of the higher rated best free antivirus programmes above. n
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Flare Report
ome professionals were surprised when Facebook disclosed in its recent IPO filing that its user growth had slowed in the America and Canada. But a deeper look at Facebook's user numbers shows its growth is also slowing in Europe and Asia, untapped markets seen as vital to its fast-growing business, putting more pressure on the company to assure investors it can keep its revenue and profit expanding. The Menlo Park, Calif., social networking giant added 45 million regular users - defined as members who accessed Facebook in the past 30 days - in the last quarter of 2011, its smallest increase since spring 2009, and now counts 845 million total users. But even in Asia, where a small share of the population of countries like India, South Korea and Japan are Facebook
social network. They are looking for signs of what has come to be called "Facebook fatigue," as they try to determine whether the company should be valued as high as $100 billion when its stock begins to trade later this year. "There is always a fear of Facebook fatigue, because we've seen this from most social networks that have been created. You
Users are looking for signs of what has come to be called "Facebook fatigue," as they try to determine whether the company should be valued as high as $100 billion when its stock begins to trade later this year
"On the contrary," the new study says, "the more time that has passed since a user started using Facebook, the more frequently he/she makes status updates, uses the 'Like' button, comments on friends' content and tags friends in photos." Facebook declined to comment for this story, citing rules that bar companies from commenting during the IPO process, but in its filing it pointed to a positive trend with engagement. Worldwide, the company said, 57 percent of its regular, monthly users engage with the social network on a daily basis, up from 54 percent a
year ago. Looking more closely at some regions of the world, however, it's unclear whether that trend will continue. In both the U.S. and Canada and in Asia, the ratio of regular users who use the social network each day dropped in the last quarter of 2011 from the previous quarter. Facebook is also getting some heat for its definition of what constitutes an "active user." More than 40 pages into its S-1 IPO filing, the company disclosed that it counts someone as an active user not only if they log in to the social network through a desktop computer or a mobile app, but if they simply click a Facebook "Like" button on another website once a month on average. Facebook in recent months has been concentrating on getting people to spend more time on its desktop and mobile products, announcing in September integration with Spotify and other digital music services, as well as other apps that allow users to share experiences like gym workouts, dining, movies and travel back to their Facebook friends.
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Facebook also says it still has room to grow its user base, although Wedbush Securities analyst Yoni Yadgaran said the bulk of those new members will be in poorer countries, and won't produce the same advertising revenue per user as members in wealthier North America and Europe. n
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signing held at PTCL CTH Building, Karachi. "As the nation's largest integrated telecommunication services provider, it is our duty and obligation to provide services of international standards to public sector, as well as financial, educational and enterprise markets. The strategic partnership and synergy between PTCL and HBL is
Samsung is expanding its network of Samsung Concept Shops in numerous cities across Pakistan, starting with city of Gujranwala. A special inauguration ceremony wass planned recently, at the new Concept Shop, established on the G.T. roadGujranwala. Samsung Concept Shop is a One-Stop solution for exploring and
PTCL SEVP Business Development Mr. Hamid Farooq and Habib Bank Limited Chief Information Officer Mr. Mudassir Khan signing agreement at Data Center in Karachi.
purchasing all Samsung products with genuine Samsung warranties. It displays; Samsung 3D Smart TVs, LED and LCD TVs, Monitors, Plasma Display Panels, IT products, Cameras, Mobile phones, and Home Appliances. For the first two weeks, product installation services will be provided free-of-charge to the purchasers. n
The telecom giant's latest initiative in the business and enterprise sector will make possible deployment of primary and backup data connectivity, Information Technology equipment, support and maintenance in every single HBL branch to provide seamless services for the bank. PTCLs customer focused strategy coupled with its comprehensive network infrastructure is the only choice for enterprises to avail one-window ICT solution," said PTCL Senior Executive Vice President Business Development, Hamid Farooq, on the occasion of agreement
an ideal combination to achieve our goal to deliver exceptional client experiences through improved operational efficiency with the inclusion of next generation applications and expansion of online banking by virtue of PTCLs huge and resilient infrastructure," said HBL Chief Information Officer, Mudassir Khan on the occasion. Mr. Khan further stated that HBL's technological partnership with PTCL will enable the bank to focus on its core business functions resulting in supreme customer services. n
BlackBerry users, Ufone has devised a Blackberry Social Service plan to meet their everyday communication needs. At just Rs 350 per month the BlackBerry Social Service
(BBM) service. The user will also have unlimited access to browse the BlackBerry Internet Browsing Service (BIBS), including data usage on Umail. Furthermore the user will be able to access social networking
At just Rs 600 per month the BlackBerry Complete Service offers one BlackBerry email address (e.g. username@ufone.blackberry.co m) and the user can also integrate and use one third party
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NEWS
The Pakistani military has released its first tablet called the PACPAD or Pakistan Aeronautical Complex PAD, in a bid to strengthen National Economy through Commercialization.
Karachi: United Bank Limiteds Branchless Banking Service, UBL Omni has won the GSMA Global Mobile Award 2012 for Best Use of Mobile in Emergency or Humanitarian Situations. The branchless banking service has been recognized for its effective cash disbursements and this sets the benchmark for utilizing technology effectively during emergency or humanitarian situations. The announcement was made in a special ceremony at the GSMAs Mobile World Congress in Barcelona, Spain recently. The GSMA (Groupe Speciale Mobile Association) Global Mobile Award is the telecommunication industrys biggest annual event. This year it received a record 600 entries from all over the world for the 31 categories. More than 170 independent analysts, journalists, academics and subject matter experts throughout the world participated in the
judging of the 2012 awards. For UBL Omni, the judges commented that there was growing interest in how to direct aid payments to the needy and this scheme utilizing mobile phones is a valuable initiative. Mr. Atif R. Bokhari, President & CEO, UBL said, Our customers have always had faith in us and now the world believes in our dedication and commitment to innovate a new dimension in branchless banking. It is a humbling experience for us and at the same time gives us the motivation to achieve even higher milestones in the coming years. Mr. Abrar Mir, Group Head, Branchless & E-Banking, UBL while receiving the award on behalf of UBL said, We are very excited to have been able to leverage mobile technology effectively to facilitate quick, transparent & efficient cash disbursements to people in need. n
According to full Year Earnings Release EBITDA increased by 10 percent to PKR 10.4 billion and EBITDA margin improved to 41.7 percent from 39.4 percent a year earlier. EBTIDA was positively impacted by higher revenues and declining cost of sales. Groups financial report said that Mobilink grew its customers by 8 percent in 2011 to reach 34,213,552 subscribers by year end. n
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our audience. The Dosti Ke Rung campaign is our way of rejoicing with the youth and showing that we are an integral part of their friendship circle. n
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Schneider, MD Mazhar Valjee, along with Manager Business Development Muhammad Salman Khan and Manager Franchised Operations Syed Hassan Zia Naqvi and other representatives at the launch of switchgear products.
as devastating fire accidents inside buildings, commercial markets and industrial locations. Mr. Mazhar Valjee, Managing Director, Schneider Electric Pakistan (Pvt) Ltd., stated, Schneider Electric envisions immense potential in the Pakistan
a complete country is facing a market to grow and offer evolve in areas of en- turnkey solution to re- daunting challenge of ergy and energy con- vamp or build new managing energy reservation. As a global plants and develop quirements, Schneider leader, the company re- electrical architecture Electric Pakistan comto providing mains committed to of- for safe and reliable op- mits fering our customers erations; it assures world-class energy and the most robust and in- peace of mind, en- power products, as well productivity as reliable solutions to novative products to hances streamline and support and also provides pro- its valued customers. tection against electri- Valjee added. n the energy sector. The new products cal hazards. Since the tures an exceptionally responsive The phone comes with a 1 GHz procestouch screen that's great for sor, & features the latest 3.5G and Wi-Fi browsing & apps. Plus, you get to support for fast connectivity. enjoy a full QWERTY keyboard The excitement doesnt end here yet! for fast texting all on the vivid Mobilink customers can get free blue tooth 2.6-inch display. device exclusively through Mobilink CusNokia Asha 303 is a powerful social tomer care centers. Cherry on the top for networking hub and makes it easier than Jazz customers is the 3 months free ever for you to stay connected with whats GPRS. Price of Nokia Asha 303 in Pakimportant. istan (by Mobilink): Rs. 12,950/. n
Islamabad: Teradata Corporation, the data analytic solutions company, has entered into an agreement with Telenor Pakistan to expand its Teradata Enterprise Data Warehouse. A Teradata customer since 2005, Telenor Pakistan has used the Teradata Enterprise Data Warehouse to its competitive advantage as it was fifth to enter the market and is now the second-largest mobile operator in Pakistan. Telenor Pakistan made the strategic decision to operate with a better view of its business by analyzing data to gain a 360-degree view of customers and to share that information across the enterprise. Since then, the company has grown to over 28 million subscribers, with a 24 percent share of the market. The expanded Teradata Enterprise Data Warehouse will help the company better understand the market and unleash new opportunities for competitive advantage and growth, statement added. In particular, it will help the company maximize its return on investment by providing unique views of subscribers and revenues. n
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Prime Minister Yusuf Raza Gilani chairs 27th USF board meeting at PM House, Islamabad.
served tehsils with Optic Fiber Cable in Khyber Pakhtunkhwa and also launch of enhanced Universal Tele centers project. The meeting was informed that through the Optic Fiber Project in Khyber Pakhtunkhwa, 05 un-served tehsils Headquarters and 02 towns in the districts of
Dera Ismail Khan, Batagram, Mansehra and Kohistan will be connected with 146 kms of optic fiber cable serving population of around 1.1 Million. Another approval to establish 11 Universal Telecenters (UTCs) through Satellite Technology in Rural and semi-urban areas was
also given by the Board. These 11 UTCs will be established in the districts of Dera Bugti, Kalat, Chitral, Khoshab, Multan, Chakwal, Mianwali, Sheikhupura, Vehari, Shaheed Benazirabad and Bajaur Agency. The meeting was apprised that In Rural Telecom Programme
USF has provided basic telephony and data services in more than 3,600 muzas. Broadband services in 256 2nd and 3rd tier cities and towns along with providing more than 358,000 broadband connections and establishing 994 Educational Broadband Centres (EBCs) and 292 Community Broadband its customers better and improve business performance. MARA Systems provides appliance solutions and services to telecom operators around the globe, such as Telecom of Thailand (ToT), Hadara Technologies Palestine, and within other sectors such as education and government through BTAL Saudi Arabia (MENA region). MARA Systems Sales Manager Cesar Reis explains: Nowadays, video and other media content delivered over the internet from sites such as YouTube often account for a significant amount of user traffic. n
Lahore: Wateen Telecom, ranked Pakistans No. 1 wireless broadband company by the PTA, announced that it has selected MARA Systems for providing a caching solution which will improve customers quality of experience and enable bandwidth savings for the company. Wateen Telecom, Pakistans leading converged communications provider, selected the CacheMARA appliance solution as it offers a unique caching
tems provide an excellent support, real time statistics and outstanding results for caching on multimedia content. By caching sites on local servers, our consumers will benefit from reduced load times. Wateen selected MARA Systems as its vendor after an evaluation process that analysed customer satisfaction, presales and post sales support capabilities, and other critical factors that would help Wateen serve
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(1st) message has to be sent by a Gmail user via Gmail client on www.gmail.com. This means that Mobilink subscriber cannot initiate chat himself with his Gmail contacts from mobile phone. Spam Protection Policy & Quota System (as defined by Google) will be applicable to curb abuse of Gmail SMS service. n
Islamabad: Following PTAs recent recognition of Pakistan Telecommunication Company Limited (PTCL) as Pakistans best Broadband Internet service provider in 2011, the telecom giant has now won the 2012 Consumer Choice Award as the Best Wireless Broadband Internet service provider. Organized recently by the Consumers Association of Pakistans (CAP) in Karachi, the 7th Annual Consumer Choice Awards honored PTCL EVO as the 2012 Best Wireless Broadband brand of Pakistan. PTCL stood tall amongst 85 business awards presented in various commercial categories ranging from financial services to FMCG to telecommunications. The Consumers Choice Award is one of the most recognized and prestigious event of the countrys business calendar, said PTCL SEVP Commercial, Naveed Saeed on the occasion.
testament of our customers firm amongst all players. faith, trust and confidence in PTCL has Pakistans largest our ability to deliver what we and fastest growing 3G EVDO
Islamabad: Ufone has introduced a special unlimited mobile internet package for its postpaid and prepaid customers with which customers can now avail unlimited mobile internet from 1:00 am to 3:00 pm for just 99 paisas or Re 0.99. This special Unlimited Internet Package is a daily subscription based offer i.e, Re. 0.99 will be deducted on daily basis. Package will automatically renew on daily basis and Rs. 0.99 will be deducted on daily basis for re-subscription. n wireless broadband networks, with connectivity and roaming in nearly 200 cities. In 2011, PTCL became the worlds first operator to commercially launch 3G EVDO Rev B service. In the form of EVO NITRO, it gives consumers the markets maximum speed of 9.3MBPs. PTCL is one of the most progressive data connectivity providers of the world and Broadband is now a driver for Pakistans national GDP, said Mr. Saeed. We have a responsibility to develop Pakistans technology and data network for establishing the echo system conducive for our countrys economic growth and social uplift, and PTCL is fully primed to facilitate that. n
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The GSMA awards Etisalat have been crowned with carried by Essa Al Haddad (right), Chief Commercial Officer at the Etisalat Group, Ahmad Abdul Karim Julfar (middle) , Group Chief Executive Office, Etisalat, George Held, Group Products And Services Director Etisalat (left).
Barcelona: Etisalat, the only Middle East telecom operator to be recognized for innovations and with operations in 17 markets across the
Middle East, Africa and Asia, has won three of the sectors most prestigious international awards at the recently held annual 2012 Mobile
World Congress in Barcelona, Spain. Etisalat received two GSMA Global Mobile Awards in the Best Mobile Health Innovation
and mWomen Best Mobile Product categories for its mobile health innovation, Etisalat Mobile Baby that is helping to combat maternal mor-
Islamabad: Experts at a seminar have stressed the need for adopting Information and Communications Technology (ICT) in development process to bridge the widening development gap on a fast track pace. Pakistan vision2015' was organized by Sustainable Development Policy Institute (SDPI). Brig (Retd.) Mohammad Yasin, SDPI Senior Advisor, Center for Capacity-building and Study Group on Information Technology and Telecommunication chaired the proceedings. "However, at the moment, teledensity in Pakistan is largely restricted to urban areas, showing a significant digital divide, and the country has to go a long way ahead covering the far flung areas such as Balochistan, GilgitBaltistan, and other remote areas of the
country" he added. He was of the view that Pakistan has not been able to effectively use ICT for development despite achieving exceptional progress in the areas of teledensity, internet growth, computer and mobile phone usage. He said, Pakistan has a huge potential and can still take advantage of ICT revolution in development process if it makes a road map about the use of ICTs for all in the areas of education, health, agriculture and governance. He presented his road-map of `Pakistan vision 2015' for ICT growth through which the country can catch up with world that can produce skilled and motivated force of young `agents of change' in Pakistan. n customers. "PTCL is investing heavily in innovative product and service offerings as well as quality customer care and convenience," said Senior Executive Vice President Commercial, Naveed Saeed. "From customer relations to service solutions, a positive difference has been noticed and appreciated by the masses. I encourage everyone to avail our customer care services and feel the difference." n
Ufone always strives brings its customers unique and priceless offers. To be a part of the ShahCar offer, the customer needs to go and buy a Ufone SIM today or bring in their existing number to Ufones network and consume a minimum balance of Rs.200 during the month of March. This will automatically qualify them enter a lucky draw where 10 lucky customers will become proud owners of fabulous 1300cc (Toyota Corolla xli) cars. This of-
Prepaid and Postpay customers. Akbar Khan, Chief Marketing Officer at Ufone said it is the customers who are a vital force driving an organization towards success. In Ufones case, we value the loyalty and commitment showed by our customers and we believe that by promoting offers such as ShahCar, we are getting the message across to our customers that we are always thinking of them! After all, it is all about U n
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Mr. Jalil Ahmed, Head of Consumer Sales (South) Wateen Telecom receiving the Consumer Choice Award by Raza Haroon and Nisar Khoro.
as the winners are selected by a wide cross-section of Pakistani consumers, who are comprehensively polled in objective surveys carried out through the Consumer Association of Pakistans websites. Wateen beat other internet service providers after being
selected by Pakistani consumers as the countrys leading ISP for its reliable internet services and committed customer care. Over the past year, Wateen has taken several steps to help improve service levels and optimise the networks
efficiency, including the relocation of over 200 sites. The company also introduced multiple payment methods for customer ease, including online e-banking, EasyPaisa, as well as NADRA e-Sahulat Centers. The company has also worked closely with in-
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Islamabad: Pakistan Telecommunication Authority (PTA) reiterated its stance to provide a cost effective, automated and transparent system for blocking websites that promote blasphemous and objectionable content. PTA, being the telecom regulator in the country, will implement policies to block websites with blasphemous, un-Islamic, offensive, objectionable, unethical, and immoral material. Talking to media, official sources in PTA said, We will also see the viability of permanently blocking the websites involved in unethical and illegal activities. PTAs mandate is to regulate the telecommunication system in Pakistan, officials said adding that it does not regulate content transmitted directly or indirectly, nor does it control the sources of the content outside Pakistan. n
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on Wateens Facebook page. Wateen Scouts is a platform for the youth of Pakistan to step forward and present their innovative ideas for making a tangible difference to the countrys social scenario. Through Wateen Scouts, the company aims to empower the youth of Pakistan in enabling the change they wish to see in the country. The campaign, launched through digital and social media Lahore: Wateen present Wateen ary new youth move- platforms, carries a Telecom is proud to Scouts, a revolution- ment which went live message of change from
renowned motivational speaker Nadeem Chawhan, who is spearheading the campaign. Mr Chawhan is a senior facilitator and consultant. The campaign is running simultaneously in major universities and colleges across Karachi, Lahore and Islamabad. Students may register as Wateen Scouts either on Facebook or through Wateens recently launched Freedom Booths, which are being set up at universities and colleges in the relevant cities. The Registration process will involve an application
form through which prospective candidates will present their ideas. Ideas should focus on improving one of the following: (i) your family, (ii) your community, or (iii) your country. Commenting on this innovative new campaign, Wateen CEO Naeem Zamindar said, Our aim is to demonstrate that as individuals, we are responsible for the state of affairs in our life and our surroundings. We intend to bring this message to our youth and help them make the change that they yearn for in our society - hence Jo Chaho. n
Islamabad: National University of Sciences and Technology (NUST) inaugurated its fastest supercomputing facility in a ceremony held recently at its Research Centre for Modeling and Simulation (RCMS). The supercomputer installed in NUST is the fastest GPU (Graphics Processing Unit) based parallel computing system operating in any organization/academic institution in Pakistan till date. The supercomputer can perform parallel computation at a peak speed of 132 Teraflops (132 Trillion Operations per second). It is equipped with multicore processors and graphics co-processors with inter-processor communication speed of 40 Gbps. Imaginational ceremony was presided over by Chairman Higher Education Commission (HEC) Dr Javaid Laghari.
Nust launches Pakistans fastest supercomputer Qatar Telecom announces positive results
Speaking at the ceremony, Principal RCMS Engr Sikandar Hayat highlighted some of the unique features of this state-of-the-art computing facility recently acquired by Nust through financial grant by Ministry of Science and Technology (MoST). Hayat said that besides the supercomputers extensive utilisation in the computation-intensive research projects in the areas of Fluid Dynamics and Biosciences, this massively parallel facility can also be utilized to handle huge data processing applications of social sciences such as Flood and Weather Forecasting, Oil and Gas Exploration, energy efficient building designs and national transportation management. Addressing the event, Laghari appreciated the efforts of the entire team associated with the project and encouraged all institutions to come forward and benefit from the facility acquired by Nust. He assured HECs full support in this regard. Rector Nust Engr Muhammad Asghar, in his welcome address, sharing his vision, specifically mentioned that the acquisition of the supercomputing facility would be a source of inspiration for PhD scholars, abroad, to return to Pakistan. This will give an impetus for collaborative research between universities and other research organisations within the country and abroad. Dr Imran Akhtar, the key note speaker, gave a highly motivating and thought provoking speech on the occasion, encouraging young researchers to come forward and utilize the facility in solving national challenges in the areas of engineering, bio-informatics, political science, psychology and social sciences. n Karachi: Qatar Telecom (Qtel) Group recently announced their annual performance results for the year 2011, ending 31 December, showing significant growth with revenue up 16 percent and net profit up by 11.6 percent over the corresponding period last year. Serving over 83 million customers worldwide, the Qtel Group owns and operates global operations ranging from mobile telephone services, broadband solutions, digital futures and fibre technologies, serving both consumer and business markets across 17 different countries in the MENA and South Asian regions. Through its core business as Qatars leading GSM/3G service provider, along with its global subsidiary network, Qtel aims to maintain the highest level of customer satisfaction in all its operations. Qtel Group also possesses significant business interests in Pakistan through, wi-tribe, the largest fixed wireless broadband operation for the Qtel Group. With just over 2 years of commercial presence in Pakistan, wi-tribe has become the fastest growing internet service with 120 percent subscriber growth in 2011, while holding the number one rating for customer satisfaction, through an independent research conducted by AC Nielson at the end of 2011. Truly expressing Qtels renewed vision to focus on customer experience, broadband and new growth, wi-tribe Pakistan has been at the forefront, delivering innovative internet services and a transformed sense of customer care in its cities of operation. wi-tribe Pakistan has grown to become an important part of the Qtel family, with the first multi-city fixed broadband rollout for the group in a considerably competitive emerging market. While maintaining a strict standard on service offerings, wi-tribe has always put the customer first, ensuring all products and services are built entirely on what the market demands. By continuously applying key learnings from brand health and customer satisfaction surveys, wi-tribe is the second largest internet company in Pakistan. With Qtels continued support and revitalized strategy on customer experience, wi-tribe Pakistan aims to keep achieving the highest ratings for customer orientated services, support and innovation by simply focusing on delivering what the customer wants. n
Karachi: Nokia ushered in a new era in high-end smartphone imaging with the Nokia 808 PureView. This is the first smartphone to feature Nokia PureView imaging tech-
nologies, bringing together high resolution sensors, exclusive Carl Zeiss optics and Nokia developed algorithms, which will support new highend imaging experiences for fu-
imaginable. The Nokia 808 PureView, also includes full HD 1080p video recording and playback with 4X lossless zoom and the world's first use of Nokia Rich Recording. "Nokia PureView imaging technology sets a new industry standard by whatever measure you use," said Jo Harlow, executive vice president of Nokia Smart Devices. "People will inevitably focus on the 41 megapixel sensor, but the real quantum leap is how the pixels are used to deliver breathtaking image quality at any resolution and the freedom it provides to choose the story you want to tell." n
Number of mobile phone subscribers reached 114.61 million by the end of January 2011, taking mobile phone teledensity to 66.5 percent. According to latest figures released by Pakistan Telecommunication Authority (PTA), Mobilink led the market with 34.70 million subscribers followed by Telenor with 28.47 million customers. Ufones subscriber base grew to 22.02 million subscribers while Warid ended the month with 14.99 million customers. Zong grew its customer base to 14.42 million customers. Ufone added most customers in January 2012, followed by Zong and Mobilink.
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TV technology, we are launching these showrooms to ensure convenience and accessibility for our customers. Now they can find the answer to all their life style needs at one place. The products we are offering through the showroom combine elegance, technolog-
ical advancement and ease of use. He stated that consumers are the top most priority for LG and for this very reason the focus has always been on consumers and their needs while formulating business expansion plans. These
Lifestyle Galleries are a testimony of LGs commitment to it consumers. Both locations selected for these showrooms will help the consumers to easily reach the LG Lifestyle Galleries and buy their desired products. Shahra-e-Faisal being located
Mansehra: The purpose of celebrating women day is to recognize the invaluable contributions women make around the world, the mark the challenges we still have to meet to achieve gender equality. We must also celebrate the gains that have been made. Right to Play programme is continuously working for the empowerment of women as a vital element to attain sustainable development. Right to Play, an international humanitarian organization, lead the Womens Day celebrations in Mansehra, under the theme Connecting Girls, Inspiring futures working in partnership with 55 Govt schools, Right to Play is directly engaged with more than 25,000 children in Mansehra through its trained young coaches and leaders. Right to Play has organized to celebrate the Womens Day in SOS-Dhodial Lahore: Warid Telecom has declared the luck winner of Lover Meter campaign which introduced a number of offered for the Valentines Day including Warid Love. The lucky winner Manzar Khan from Upper Dir has received diamond ring from Warid official that he won in Warid Valentines Day, Love Meter campaign. n
Mansehra the event was organised in coordination with Agahi and SOS, partner NGOs of Right to Play where
female students from schools, colleges, communities and universities participated in this event. More than 1200 female teachers, mothers, female youth have attended a colorful event which was focused to educate the young female generation about their rights. Speaking on this occasion, Project Coordinator Abdul Jalil Khan said that women should be given value for their strengths and skills and treated with dignity and respect. n
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the audience and make the world fall in love with the brand all over again. Nokia introduced a range of new products, services and partnerships at MWC 2012, setting the pace for 2012 and demonstrating rapid execution of its new strategic direction. The
Stephen Elop, president and CEO of Nokia. Today, with our fourth Lumia device, smarter mobile phones and an array of new services, we are demonstrating that we can change the clock speed of Nokia. And thats not all; Nokia also bagged 4 prestigious awards at
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ago with the original iPad," Cook said at a press event in San Francisco, the first major product release by Apple since the death of founder Steve Jobs. The new iPad is available this
month for sale in Canada, France, Germany and the United States at the same price as the previous models, which start at $499 for the most basic iPad featuring wireless connectivity only. n
Intimate social network Path has kept its stride after a privacy stumble and began running with Nike. Path announced that users could keep family and close friends posted on runs in real-time with data fed to smartphones from Nike+ GPS sensors in some brands of the athletic footwear star's shoes.
ally "cheered you along" with feedback at the social network. Path has grown to more than two million members since it was launched in November 2010 by Morin, Dustin Mierau, and Napster creator Shawn Fanning. About 1.2 million of those members use Path monthly. n
Water-powered clocks, eye-controlled arcade games and pole-dancing robots: this year's CeBIT tech fair, the world's biggest, showcased gadgets ranging from the useful to the downright nerdy. Can't be without your tablet computer or smartphone even when nature calls? Dutch company "phoneclip" has pioneered a small but strong device that can attach your beloved iPad to any vertical surface -- including the toilet wall. The CeBIT is always a magnet for the latest in robotic technology and this year was no exception,
with intelligent humanoids showing off their ability to vacuum clean your bedroom, empty your dishwasher or sketch your portrait. But stopping the show was a pair of sleek-white, life-sized pole-dancing robots gyrating in time to the music "played" by ultracool megaphone-headed DJ robot. The futuristic cobaltblue two-seat pod, as yet only a prototype designed by the German Centre for Artificial Intelligence, will also pick you up at the touch of a button, avoiding other traffic by means of motion sensors. n
"The mobile financial services business is not core to Nokia so we plan to exit the business," said a spokesman for the company.
with private sector lender YES Bank and state-run Union Bank of India for the mobile financial services business. "They are exploring op-
Yahoo has reportedly that more will be added weekly. Educators from anywhere in the world can up- filed a patent suit against load lesson proposals at Facebook, saying that the education.ted.com. "The topics we can cover are endless, and the more teachers and animators who contribute their lessons and talents, the more impactful this resource becomes," said TED-Ed 'catalyst' Logan Smalley. "TED-Ed has the potential to take a lesson that might normally reach just 20 students and extend it to the world," she continued. The channel's offerings joined more than a half-million education-oriented videos on dedicated pages of Googleowned YouTube at youtube.com/edu. n
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NEWS
Chinese telecom maker ZTE Corp. overtook Panasonic in last years hierarchy of international patent applications filed, with 2,826 versus the 2,463 of the Japanese firm. ZTE filed 958 more applications last year, compared with previous year. Panasonics filings went up by only 310. The next two spots were occupied by other companies from the two countries. Chinas Huawei Technologies was placed third with 1,831 filings, while Japans Sharp Corp. was fourth, with 1,755. Another company from Japan, Toshiba, was seventh, with 1,417 applications. The largest number of applications continues to come from the U.S., with 48,596 applications, up 8 percent from the previous year. Japan is number two, with 38,888 applications and a much higher growth rate, at 21 percent. n
Social networks Nokia launches ZTE becomes Unitech vs Telenor, fight gets murkier 5 new handsets worlds most Unitech has accused Norway-based The company also said it would bid for getting a bit Telenor of taking advantage of the 2G 2G spectrum through the new compa- less social Barcelona: Nokia inventive tech scam to armtwist it to buy its shares in ny. Users of online social launched five new handfirm Unitech Wireless (Tamil Nadu) Ltd Telenor has no legal standing to an- network sites such as sets at its press confer(UWTNL), the joint venture company that runs mobile services under the Uninor brand. Telenor only wants to benefit from the circumstances and is armtwisting the minority partner, a Unitech official told. It is acting with the ulterior motive of buying out the company at cheap valuation and bidding for licences with a new partner, completely ignoring Indian laws and regulations. Telenor had announced that it was forming a new company in India and planned to port the customers and employees of Unitech Wirelesss to the new entity. nul the JV arbitrarily and create a new company to bid for auctions, the official said, adding Telenor could not transfer or sell Uninor's assets without the consent of Unitech. The shareholders agreement cannot be terminated by either party unilaterally, he added. On the other hand, Telenor claimed it had been cheated; Unitech obtained 22 UAS licences in 2008 and secured Telenor Group's investment. It was guaranteed that Unitech had not conducted itself in a manner which could prejudice the licences, said Glenn Mandelid, director of communications, Telenor Group (Asia region). n Facebook are editing their pages and tightening their privacy settings to protect their reputations in the age of digital sharing, according to a new survey. About two-thirds, or 63 percent, of social networking site SNS.L users questioned in the Pew Research Center poll said they had deleted people from their "friends" lists, up from 56 percent in 2009. Another 44 percent said they had deleted comments that others have made on their profiles, up from 36 percent two years before. "Over time, as social networking sites have become a mainstream communications channel in everyday life, profile owners have become more active managers of their profiles and the content that is posted by others in their networks," the report said. 58 percent of those surveyed said their main profile was set to be private so that only friends can see it. Another 19 percent said they had set their profile to partially private so that friends of friends can see it. Only 20 percent have made their profile completely public. n
Facebook has denied it is reading its users' text messages after a report emerged claiming the social network did this as it tested a new service. A report claimed Facebook admitted to reading text messages as it tested its own Facebook-branded messaging service. The report alleged that the users location data, contacts list and browser history are often accessed and at times transmitted to third-party companies, including advertisers. It also claimed other apps, such as Flickr and Yahoo! Messenger, accessed this data. However, Facebook told it wasnt reading text messages. The spokesperson said that on the Android app store, its Facebook app permissions include SMS read/write but this did not mean it reads text messages from users phones. The spokesperson said Facebook's
ence at the Mobile World Congress, Barcelona. The line-up includes Asha 303, Asha 202, Asha 203, Nokia Lumia 610, and its biggest launch yet, the Nokia 808 PureView. Nokia Lumia 610 is a highly affordable windows phone which runs Windows Mango 7.5 and runs on a lower processor and memory than conventional Windows Phones, made possible by a Microsoft software release. Noki's three Asha phones aim to capitalise on its s40 range of phones by bringing featurepacked phones at an attractive price. The Asha 303 supports Mail for Exchange, features a full QWERTY keybaord and allows users to access chat services such as WhatsApp. It runs a 1Ghz processor and is 3G enabled. n
products required the SMS part of the phone to talk to its Facebook app and that the read and write part of the permissions refers to the line of communication needed to integrate the two things. Lots of communications apps use these permissions. Think of all those apps that act as replacements to the build-in SMS software, said the spokesperson. n
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A Canadian lawmaker is urging the country's telecom operators to launch a stolen cell phone register to prevent thieves being able to reregister the devices and use them on different networks. At the moment Canadian telecom operators do not share information when cell phones are reported stolen but lawmaker Maria Mourani is urging a shake-up that would require them to do so, though companies say a register is too complex. The thefts are bringing money to telecom operators' coffers, Mourani told, who said police have explained to her that mobile operators have access to technology that would stop stolen equipment being re-used. n
NEWS
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Asian telecommunications giants fired the first salvo in the battle for the smartphone market, premiering ultra fast and light phones hours before world's biggest mobile phone show opened. As the Mobile World Congress gathering tens of thousands of industry executives gets set to open its doors in Barcelona, China's Huawei, South Korea's LG and Taiwan's HTC rolled out the world's first quad core phones -with twice as fast processing power as the cur-
its new Ascend D as the "world's fastest smartphone," in its major push to shed its image of a lowend manufacturer and rebrand itself in the premium market. Huawei Device's chief marketing officer Shao Yang told AFP while the regular mobile phone's market had been fully exploited, there was a large market opportunity for the smartphone. "With the transformation of the smartphone market, we see an opportunity," he said. n
Saudi Telecom company is keen to take on a partner willing to offer services over its wireless network, an executive at the former state telecoms monopoly said. The local regulator, The Saudi Communications and Information Technology Commission (CITC), has already indicated that it is willing to issue three licences in 2012 to mobile virtual network operators (MVNO), which lease excess network capacity from telecoms operators in order to provide their own brand-
ed, customised mobile services. When asked whether Saudi Telecom would like to have an MVNO partner, Saad al-Qahtani, group chief executive for strategic operations, told reporters on the sidelines of a conference in Doha: "We would love to have (one)." MVNO partnerships are common in Europe and the United States. In the Gulf, only Oman has issued MVNO licences, with other governments seemingly keen to protect existing operators. n
Research In Motion released a long-overdue new operating system for its BlackBerry PlayBook tablet computer in the hope of gaining ground in a market led by Apple and Android gadgets. PlayBook OS 2.0 software, available as a free download, comes just shy of a year later than it was originally slated for release
he planned to focus more on the consumer market but that a "drastic change" is not necessary at the struggling BlackBerry maker. RIM in October set out to rev up its BlackBerry and PlayBook lines with a tactic from Apple's winning playbook -- sexy, entertaining software applications. n after the release of the iPhone, and within a year 50,000 apps were available and the store had seen more than one billion downloads. Apple announced 10 billion app downloads in January last year, meaning
Hanover: Google's executive chairman Eric Schmidt cast a science-fiction vision of the future at the world's top tech fair, with the German IT sector predicting record sales in 2012. "Think back to 'Star Trek', or my favourite the 'Hitchhikers Guide to the Galaxy'. Much of what those writers imagined is now possible," said Schmidt. "Translating voice recognition, electronic books, the people who predict that intelligent robots, virtual reality or self-driving cars will soon be commonplace are right," he added. "Governments will be able to spot the economic makings of a crisis before they happen and doctors will be able to accurately predict the outbreak of disease before anyone feels it," predicted Schmidt. The tech boss was speaking at the opening ceremony of the CeBIT, the world's biggest high-tech fair in the northern German city of Hanover, with 4,200 exhibitors from 70 countries expected to wow punters with their latest gadgets. n
Google boss lays out future vision at world's top tech fair
Apple users have downloaded 25 billion apps from the iTunes App Store, the company announced. To celebrate the landmark Apple gave a $10,000 iTunes gift card to the user who downloaded the app, Chunli Fu of Qingdao, China. The app he downloaded was Where's My Water? Free. Apple began the countdown to its 25-billionth app download last week and the milestone was reached over the weekend. Mr Eddy Cue, Apple's senior vice president of internet software and services, said: "When we
launched the App Store less than four years ago, we never imagined that mobile apps would become the phenomenon they have, or
that developers would create such an incredible selection of apps for iOS users." The iTunes App Store opened in July 2008, a year
that a further 15 billion have been downloaded in a little over a year. There are now more than half a million apps available in the app store. n
"In the coming year, our plan is to significantly increase the number of TV shows and movies available through Streampix, as well as, to bring the service to additional devices like the Xbox 360 and Androidpowered devices," said Comcast Video Services general manager Marcien Jenckes. n
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Eurotunnel is hopeful the French deal will speed up the process of British operators providing a similar service on the north tunnel between England and France. While operators can compete for the service,
Facebook users in the United Kingdom were unable to access the social networking site for two hours, as it suffered a major blackout across Europe. We experienced technical difficulties causing the site to be unavailable for a number of users in Europe. The issue has been resolved and everyone should now have access to Facebook. We apologize for any inconvenience," said a Facebook spokesperson. The firm blamed the blackout affecting users in France, Germany, Russia and South Africa, on "technical problems", but did not divulge details. Third
Facebook suffers two-hour Samsung files patent lawsuit against Apple blackout
parties however, suspect that a temporary problem with Facebook's European DNS servers might have led to the blackout. Servers are responsible for connecting the address "Facebook.com" with the actual content of the website, but attempts to contact them as normal had received no response during the blackout. A Belgian government agency for responding to hacking, CERT.be claimed on Twitter that the Distributed Denial of Service attack had led to the blackout but it could not immediately is confirmed. n Samsung Electronics filed a lawsuit against Apple, alleging infringement of three patents used in the iPhone 4S and iPad 2. The lawsuit was filed in Seoul Central District Court. Samsung previously filed a separate patent infringement lawsuit against Apple in South Korea last April. "Samsung will continue to assert its intellectual property rights and defend its investment in innovation in order to ensure our continued growth in the mobile industry," Samsung spokesman Adam Yates said in an email. The company, which is based in South Korea, did not provide specifics on the case or patents involved. Samsung and Apple have been filing patent infringement lawsuits against each other in multiple countries. Apple in February filed a patent lawsuit against Samsung in the U.S., asking a federal judge to halt sales of the Samsung Galaxy Nexus smartphone. Apple recently lost a ruling in a German court, which paved the way for Samsung to sell the Galaxy Tab 10.1N tablet there. n
iTunes shop, a message at official website thebeatles.com. "Fans around the world can, for the first time, purchase ringtones for the Beatles' 27 UK and US #1 hits, exclusively on iTunes," the message announced. "You can even assign your favourite tracks to your favourite people," it continued. The ringtones were priced at $1.29 each and could be downloaded for iPhone, iPad and iPod Touch devices. The list of Beatles songs included "Can't Buy Me Love" and "Let It Be." The Beatles arrived on iTunes in November of 2010 after what late Apple's Steve Jobs described at the time as "a long and winding road." A decade had been spent getting the music of "Fab Four" -- Paul McCartney, John Lennon, George Harrison and Ringo Starr -- released in digital form for Apple's wildly popular mobile devices. n Its management team will remain in control and Amobee and will "serve operators, publishers, advertisers and agencies with leading edge mobile advertising technology and services," SingTel said in a statement. Despite Amobee having unaudited net assets worth only $600,000 as of November, Lew told a news conference SingTel was not overpaying for the firm with the all-cash acquisition. "The way we value this company is not based on the net tangible assets. We value this company based on what we think is eventually going to be worth." n
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has bought the business, although no financial terms were disclosed. Under the terms of the transaction, CN Tetragen will acquire the complete Expedience portfolio, assets, and the active customer and supplier contracts. The Spanish holding group has set up a company called Nexpedience Networks to operate the Expedience assets. With this acquisition, we are in a good position to ensure continuity for the
NSN sells fixed-wireless broadband business Nokia Nokia Siemens Networks (NSN) has manufacturing of the Expedience tech- appoints sold its fixed-wireless broadband business nology while developing a solid roadmap as it continues with its restructuring pro- for its future. We are extremely commit- Reddy as new gramme. The vendor announced that ted to achieving this, said Kiriako Ver- GM for Gulf privately held Spanish firm, CN Tetragen, gos, chairman and CEO of CN Tetragen.
Stephan Scholz, head of divestment projects for network systems at NSN added that customers will benefit from the greater focus, scale and concentration on Expedience that CN Tetragen can offer. The divestment is part of Nokia Siemens Networks new strategy where well focus on mobile broadband and services, he said. n
Nokia announced the appointment of Vithesh Reddy as its new General Manager for the Lower Gulf region. Reddy, who brings to the role more than seven years experience of the Nokia brand, will be responsible for the development of Nokia's business operations in the UAE, Kuwait, Qatar, Oman and Bahrain. Prior to his $100. The older tablet now starts at appointment as General Manager, Reddy was Head $399 while the new third-generation wiof Sales for Nokia Lower fi only iPad starts at $499. Gulf. He has also held various sales management roles in Nigeria and South Africa. n
The high-end model of Apple's latest iPad starts at $629 and will be capable of operating on a high-speed 4G "LTE," or Long-Term Evolution, network. At speeds roughly 10 times faster than current 3G technology, that may help banish the sometimes shaky video quality of older devices. n
2011. The investment for rolling out services in the 700 megahertz band spectrum is likely to be half the investment required for the wireless broadband spectrum auctioned in 2010, said the report, citing
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Rinspeed's Dock+Go
Could Rinspeed's Dock+Go actually usher in an age of modular vehicles? I know, this particular smart fortwo car is definitely a great mode for transporting yourself and another person around town, although there isn't any room left for much other than perhaps a briefcase and a clutch handbag. Here is an idea that Rinspeed is mulling over with their Dock+Go concept instead of purchasing a brand new car, how about adding on a boot (or trunk, depending on which continent you are on) feature? This creation from Swiss automotive visionary Frank M. Rinderknecht is more or less an on-demand third axle. You can even call it a backpack for your smart fortwo, how about it? At least when you go and do your grocery shopping, you can still be comfortable in this cute people mover while having enough space at the back to stash away the month's supply of food and essential items.
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Twisted Metal has been delighting action fans in one form or another over the last 16 years, so why would David Jaffe, the original producer, change the status quo? Sure, some folks may complain about how the general formula of drive around and shoot everything that moves doesn't change, but those are the fundamentals that the series is based on in the first place. Why alienate from that? And besides, the new Twisted Metal, which just launched a few days ago, does bring a little change to its formula, though the idea of blasting a car to bits with homing missiles and special modified weapons coming from an ice cream truck never gets old. At least, not in my eyes. The game, once again, has the diabolical Calypso holding the Twisted Metal tournament, where the stakes are high. Players of both good and evil nature enter on the mere promise that the mighty Calypso will grant their wish, whether it's a secret desire or just an opportunity to get rich quick. Many of the familiar characters in the series return, including the deathly Mr. Grimm and the criminally insane Sweet Tooth, flaming frock and all. Twisted Metal is divided mainly into two parts single-player and multiplayer. In single player, you'll have to work your way through three chapters of battles. Each one gets progressively harder, with more aggressive enemies and an end boss like the crazy Doll Face mech ready to stomp you flat. But you have teamwork on your side this time around, as, along with one of the three main captains, you choose secondary cars that you can switch to anytime during battle. This not only keeps you fresh in the fight, but also gives you a different arsenal to play with, provided you can get back to your home garage in one piece. These guys don't screw around. In terms of sound, Jaffe and his team have the right balance going. A great soundtrack supports all the on-screen action, even if it's not quite on the level of, say, Twisted Metal 2: World Tour. Hey, close enough. The dialogue is brutal and well delivered (especially Sweet Tooth's) and the sound effects, from screaming folks to fired weapons, hit the spot. In case you've been missing Jagged Alliance 2 and have been waiting with baited breath for a revamp of the game with better features and graphics, that time is now. Kalypso has brought back the revolutionary squad based, tactical, RPG with modern technology. Jagged Alliance: Back in Action was released February 14th (happy belated Valentine's Day) and it is quite addictive. You are a commander hired to take back a small island nation from your employer's tyrannical wife. He has put a bounty on her head and it's your job to take her out. You play as a 'behind the scenes' sort of protagonist. Your work horses in this game are mercenaries you hire by looking up their dossier and buying their killer resumes via laptop. From the world map you can also check your email, order gear, weapons, and ammo from the store (which is flown into your airport), and hire new mercenaries (also flown into your airport). Micromanaging your mini map is just as important as controlling your mercs on the battlefield. One mistake could lead to an enemy squad taking back much of the territories you fought so hard to take back. It might just be my personality, but once I got used to this game, I had trouble stopping. Well, maybe just one more mission, or I should wait for those reinforcements to come, and even well I got to deal with that enemy squad first. Through playing the game you do feel accomplishment as you take regions over and make more money per day. Once you cross that learning curve, the game is much more fun to play through. The story elements are on the weaker end but it's honestly on the level of what I expected. If you're a fan of Jagged Alliance and you're yearning for that nostalgic trip of playing a new game in the series, this game is definitely for you. We may never know the truth behind the scenes of Ghost Rider: Spirit of Vengeance, but it probably goes something like this: The mad directorial wizards behind the Crank films, Mark Neveldine and Brian Taylor, receive the script for the film and almost immediately throw up their hands in defeat. The script, written and re-written by the hands of David S. Goyer, Seth Hoffman, and Scott M. Gimple, is actively uninteresting. A boy let's call him MacGuffin is on the run from some bad men. Those bad men are led by Roarke (Ciarn Hinds), a.k.a. The Devil in human form. The church wants to protect MacGuffin, so they send Moreau (Idris Elba) to find the Ghost Rider, Johnny Blaze (Nicolas Cage, of course). For some reason, the only one who can save this boy is a man possessed by a demon that generally tries to kill everyone around him. Of all the heroes in the Marvel universe, the Rider is probably not the best for the job, yet the writers forcefully shove this dark anti-hero into the task anyway. They add some nonsense about the Rider once being an angel something that may or may not be part of the comic mythology, but it seems enormously convenient either way. His abilities lead to some impressive and creepy special effects, but as the only character with enough power to actually take on the Ghost Rider, he doesn't actually get much of a workout. Nothing is a match for the Ghost Rider, and he seems to know this, so he doesn't really put a lot of effort into killing all the bad guys. There's no oomph to the action, it's just kind of weird and dull. I really wanted to like Ghost Rider: Spirit of Vengeance. The first film was a bad omen, but the promise of the directorial team combined with Nicolas Cage got me thinking this may have been a second shot for the comic antihero. The result wasn't even close, and it's probably for the best if the Rider stays bottled up for a long time to come.
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