T in nng lc Nhn vin

Lim chnh
Act With Integrity: Demonstrates principled leadership and sound business ethics; show consistency among principles, values, and behavior; builds trust with others through own authenticity and follow-through on commitments. This refers to the persons effectiveness in setting priorities and servicing internal and external customers in line with organization goals. The desired result is an organization where everyone understands how his/her job contributes to the companys success. (Combination of: Know the Business, Team Leadership, Analyze & Solve Problems, Demonstrate Adaptability) Gathers relevant information systematically; considers a broad range of issues or factors; grasps complexities and perceives relationships among problems or issues; seeks input from others; uses accurate logic in analyses. Relates to people in an open, friendly, accepting manner; shows sincere interest in others and their concerns; initiates and develops relationships with others as a key priority. This refers to the persons effectiveness in acquiring and applying technical/professional knowledge. The desired result is an organization where individuals can identify the need for additional knowledge and continuously improve themselves to meet current and future performance requirements. (Combination of: Develop Oneself, Innovate, Demonstrate Drive & Commitment)

Hnh ng theo chin lc

Align with Strategy

Kh nng phn tch

Analysis capability

Kh nng to quan h
Build Relationships

Kh nng nm bt cng ngh mi

Capitalize on Technical and Professional KnowHow

Cam kt vi cht lng

Commit to Quality:

Emphasizes the need to deliver quality products and/or services; defines standards for quality and evaluates products, processes, and/or services against those standards; manages quality. Prepares and delivers clear, smooth presentations; carries self well in front of a group.

Kh nng trnh by
Deliver Presentations:

Kh nng thch ng
Demonstrate Adaptability: Kh nng t hon thin bn thn Develop Oneself

Handles day-to-day work challenges confidently; is willing and able to adjust to multiple demands, shifting priorities, ambiguity, and rapid change; shows resilience in the face of constraints, frustrations, or adversity; demonstrates flexibility. Learns from experience; actively pursues learning and selfdevelopment; seeks feedback and welcomes unsolicited feedback; modifies behavior in light of feedback.

Quan tm n kt qu cng vic Drives For Results: Quan tm n nhu cu khch hng Focus on Customer Needs

Drives for results and success; conveys a sense of urgency and drives issues to closure; persist despite obstacles and opposition. Anticipates customer needs; take action to meet customer needs; continually searches for ways to increase customer satisfaction.

Giao tip ci m
Foster Open Communication

Creates an atmosphere in which timely and high quality information flows smoothly between self and others; encourages the open expression of ideas and opinions. Builds effective teams committed to organizational goals; fosters collaboration among team members and among teams; uses teams to address relevant issues.

Tinh thn lm vic ng i

Foster Teamwork Kh nng nh hng n ngi khc Influence Others:

Asserts own ideas and persuades others; gains support and commitment from others; mobilizes people to take action.

Sng to
Innovate

Generates new ideas; goes beyond the status quo; recognized the need for new or modified approaches; brings perspectives and approaches together, combining them in creative ways. Actively attends to and conveys understanding of the comments and questions of others; listens well in a group.

Lng nghe
Listen To Others:

Kh nng thc thi cng vic

Manage Execution:

Assigns responsibilities; delegates and empowers others; removes obstacles; allows for and contributes needed resources; coordinates work efforts when necessary; monitors progress. Sets high standards of performance; pursues aggressive goals and works hard to achieve them.

Tnh Cam kt
Show Work Commitment:

Tn trng ngi khc

Value Others

This refers to the persons effectiveness in making maximum use of the styles, backgrounds, and experiences of others. The desired result is an atmosphere of respect for people and eager exploration of differences of opinion and potential contribution. (Combination of: Act with Integrity, Foster Teamwork & Manage Disagreements) Allocates ones own time efficiently; handles multiple demands and competing priorities; efficiently processes paperwork; manages meetings effectively. Knows what it takes to be successful in this industry; has a thorough knowledge of this industrys history, customers, and competitive environment.

Lm vic hiu qu Work Efficiently: Kin thc chuyn ngnh Industry Knowledge: