1 Notes on the Service Manual

The ISDN Communication System Hicom 300 is a privat automatic switching system for connecting internal telephones, workstations/PCs, fax/data/vtx and other terminals. It enables mixed-mode communication, and provides the necessary interfaces to the public network exchanges. Hicom is an SPC (stored program control) digital switching system. The integrated dependability and administration and maintenance functions enable the following: System Startup Administration Maintenance Troubleshooting and Trouble recovery. using the tools integrated in the system, the Service PC and the Service Manual.

1.1 Service Personnel Requirements

The targeted user group of the Service Manual consists of service engineers, system specialists, initial startup engineers and owner-maintenance personnel. In order to carry out maintenance work on the PBX systems and resolve error states, a basic knowledge of telephony and some service experience is required.

1.2 Validity
This electronic Service Manual supplements the printed Service Manual set for the Hicom 300/ Hicom 300 E PABX systems, and is valid as of Hicom 300 V3.4. The configuration options, and the features (CMs) implemented, can be found in the relevant, version-specific Release Notice and the Software Systems Service documentation.

1.2.1 Notes on the Electronic Service Manual

From February 1998, the service manual is available in HTML format. You can either access the manual directly via intranet or download and install it from a medium (CD or MO disk). Required are: 1. Browser: Netscape 3.x or higher 2. PC with TCP/IP protocol

Notes: 1. In order to avoid problems with the electronic service manual, please read the README.WRI file included on the disk. 2. You can install the service manual on your harddisk. An alternative is to download and install the manual from CD-ROM. For this, start the "setup.exe" file in the basic directory on the CD. The installation assistant guides you through the installation of of both the manual and the basic package of the electronic documentation. 3. After successful installation you can start the electronic service manual from your harddisk or the MO disk/CD-ROM (depending on the selected installation (see note 2)). Start the manual viaStart: Start/Programme/SIEMENS/E-Doku. 4. Alternatively, you can start the manual using the Windows Explorer: double click the file <drive where the basic package is installed>:\e_doku\_nti31\bin\search.exe. 5. Click on the blue terms to activate hypertext jumps. Words in ordinary (black) bold characters are not hypertext links. 6. If you are looking for a specific topic, you can now use fulltext retrieval (icon binoculars"). 7. Once you have found the required topic, simply click on the blue hypertext link, and the appropriate file will appear on your screen. (Note: all files on the appropriate medium are searched.) 8. If you already know the category of the information you require (e.g. Hardware), you can alternatively click the required category in the initial window, and then choose the topic you need from the list of files which appears. 9. If you need information on AMOs, simply click the AMO List. This calls up a list of the AMO "nouns" in alphabetical order. 10. There is also a List of Boards, in which all the boards are listed alphabetically by their short name. 11. If you are looking for information on AMO cases, click on the required title on the first page. This calls up a list of all AMO cases. 12. We welcome any suggestions or ideas as well as information regarding errors: Thomas Fiesinger, Fax: +49 89 722 33959, Tel: +49 89 722 31718 Beate Henschke, Fax: +49 89 722 33959, Tel: +49 89 722 34085 Christiane Lang, Fax: +49 89 722 49133, Tel: +49 89 722 48796

1.3 Additional Documentation

Please refer to the relevante Installation Instructions for information on installation of Hicom. For Server/Services and Hicom-Plus-Products, see separate Service Manuals. The administration of the applications/services is described in the Administrator Manuals. For operating the terminals, please refer to the appropriate Operating Instructions. These publications can be ordered from central distribution (LZW) in Frth.

1.4 Hicom 300 Nomenclature

Product Names

The recent Telekommunikationsordnung TKO of the German Telekom has dispensed with the need for the previous configuration-specific nomenclature. Instead, ISDN telecommunication systems and normal telecommunication systems are differetiated by capacity. Thus, the system names are determined according to the number of ports, independent of the configuration parameters. Apart from the marketing terms, the technical terms may also be encountered in the texts (see also table below). System Program Nomenclature

System versions are defined throughout by using an abbreviated form of the system program number (SP). The value 'x' stands for any number. Example :SP300-V3.3-04.N02 stands for Version 3.3, SW-Version 04, supplement 02. Development Term Marketing Term
Hicom 80CM Hicom Hicom Hicom Hicom 323, 333, 343, 353, 24- 64 24-128 96-256 96-384 ports ports ports ports

Technical Term Hicom 3X3 = General term

Hicom 80 CMX Hicom 180C Hicom 180CN

Hicom 330 E, up to 576 ports Hicom 330 Hicom 330, 32-160 ports Hicom 340, 32-256 ports Hicom Hicom Hicom Hicom 332, 342, 352, 362, 32-160 32-256 96-384 96-512 ports ports ports ports

= General term

Hicom 340 = General term Hicom 340.2 = Cabinet Design Hicom 340 = General term Hicom 340.3 = Modular Cabinet

Hicom 600C Hicom 600EC

Hicom 372, 96-960 ports Hicom 382, 96- 2048 ports

Hicom 370 = General term Hicom 370.3 = Modular Cabinet Hicom 380 = General term Hicom 380.3 = Modular Cabinet

Hicom 600 ECX

Hicom 350 E, up to 5760 ports

Hicom 350 = General term Hicom 350.1 = Mono processor Hicom 350.2 = dual simplex Hicom 350.3 = dual duplex