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IT Project Management
Tutorial 14: Closing Processes
– Project Integration Management
– Project Procurement Management
Objectives:
1. Explain the purpose of closing processes in project management
2. Describe the tasks and outputs of closing
Students are encouraged to prepare their draft answer before class, as this will help
them to discuss the questions and answers during the tutorial session.
1. What is involved in closing projects? Why should projects be formally closed?
Verify that all deliverables have been completed
Conduct a final project presentation and review meeting
Document lessons learned
Update organization process assets (procedures, policies, guidelines etc)
Prepare transition plan
Transition from project environment into operations
Gain acceptance and signoff of deliverables from stakeholders
Close out contract (if applicable)
Bring the project to an orderly end
It is important to formally close all projects to keep good records and reflect on what
can be learned to improve future projects
2. Your team has just given the final presentation to the project steering
committee. There were several challenges along the way, but overall, the
project was a success.
The steering committee was impressed with your project management
approach and invited you to speak on the ‘best practices’ adopted in your
project at the coming IT department knowledge sharing session.
Prepare a summary of the ‘best practices’ used in your project.
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AY0809 October Semester
Determine how project, program, and portfolio management will work best in
your own organization
Involve key stakeholders – including shareholders, customers, and employees –
in making major decisions.
Develop and follow a formal project selection process to ensure projects support
business needs.
Lay the ground work for projects before they officially start
Separate projects by phases, such as a study phase project, when it makes sense
to do so
Designate a project champion to provide highlevel support and participate in
key meetings
Assign a project manager from operations to lead projects that affect operations.
Form a steering committee with key managers from various departments for
projects that will cause major organizational change.
Provide mentoring and training for project managers and other stakeholders.
Document action items at meetings, and set the next meeting time.
Document meeting minutes focusing on key decisions and action items, and send
them out quickly
Use more than one approach for creating cost estimates.
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