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Application Components supported by CRM in SAP CRM marketing scenario Marketing Calender Marketing planner Campaign Automation ELM Mail forms Segment Builder CRM Analytics Lead Management Product proposals

http://ritz-sapcrm.blogspot.in/2010/11/sap-crm-interview-questions-answers.html

How do u manage opportunities? Opportunities can be managed through business transaction categories it contolrs the profiles and tansations
1)what are the different classification ofproducts? 2)how are the products uploaded from crm to r/3,manual or automatic? 3)customization of products in CRM? Answer 1) Material; # 3 Intellectual

Service; Warranty; Property; and

Financing. 2) Middleware 3) Product master can be modified and enhanced according to requirement/specs of the clients by creating views, set

types and attributes


Re: Can someone help with these questions...thxx in advance 1.Which Partner functions are necessary for uploading sales order into R/3? a. Sold to party b. Ship to party c. Payer d. Bill to party e. Employee responsible 2.. IPC is required to calculate pricing in CRM. Which of the following are true a. It consists of SPE, SCE and TTE only. as it also includes data loader and limited product master information b. IPC accesses CRM database c. IPC is JAVA based technology 3.Organization data determination can be done using a. Transaction type b. Organization structure c. Business partner d. Product master 4. which of the following Following is true with regard to product categories a. Initial assignment of products to product categories is done during download from OLTP b. PC?s are assigned to Ptypes c. PC can be assigned to many categories d. Can have hierarchy of product categories e. If a product type is assigned to a category only products of this type can be assigned to a category 5.What are the Control attributes in a transaction type.which are true? a. BOM explosion b. Text determination procedure c. Partner determination procedure d. Object relation procedure e. Action profile f. Number ranges 6.Business transaction category is a control attribute that controls .which are true? a. Item category determination b. Subordinate transaction type c. Control attributes of transaction type d. Subordinate item category 7,Which of these functions are possible on sales transaction in CRM a. Change price at item level b. ATP check c. Document flow d. Auto creation of delivery document 8.Business activity and task have the following in common.? a. Needs a specific date b. Includes a business partner c. Have org data Answer #1

HI All 1) Ans : Employee 2) Ans : true) 3) Ans: true) 4) Ans : 5) Ans : 6) Ans : 7) Ans : 8) Ans : a,b,cand D no need of Responsilbe All means ( all options All means ( all options A , d and E B C , D and f All are ture B , C A and C

Connectivity refers to the interface, transfer of data, and configuration settings between the different components of SAP Business Suite. This building block describes the activities that are necessary to connect the various components of an SAP CRM system landscape. This building block is the prerequisite for the installation of all business scenarios delivered by SAP Best Practices for CRM.

Function List

The following functions are provided to support this building block:

Local Settings

This section describes all local settings that are necessary for SAP CRM and SAP ERP.

Cross-Connectivity

This section describes all settings that are necessary to connect SAP CRM and SAP ERP with each other.

http://www.way2sap.com/attachments/42800sap_crm_interview_questions_answers_and_explanation s.pdf

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