Documente Academic
Documente Profesional
Documente Cultură
Career Profile:
Highly self-motivated experienced young professional, in managing logistics for major customers and creating long term business relationship in Supply Chain Industry, with PGDM degree in International Business & Marketing and have graduation degree in B.Sc. Economics. My goal is to transit my enthusiasm, creativity & experience into a position where I contribute to the core objectives of an organization.
Key Skills:
Supply Chain Management Logistics Management & ordination Project Management Key Account Management EXIM Management Co Pricing & Quoting Strategy Contract Negotiation Procedural Standardization Warehousing & Operations OTIF/ MIS/ Front-End reporting
Work Experience:
VRL LOGISTICS LTD, MUMBAI
Key Accounts Executive October 2010- Present Handling major key customers of VRL, 3PL company having more than business of one million per month in all India basis. The customers are as follow: o Castrol India Ltd. o NRB Bearings Ltd. o Kansai Nerolac Paints Ltd. o PCS Technology Ltd o Larsen & Toubro o US Vitamins Ltd o Asian Paints Ltd. o DB Schenker India Pvt Ltd Overall Accountable for Key Accounts Management. Managing customer centric operations & ensuring customer satisfaction by achieving service quality norms according to SOP. Maintaining cordial relations with customers to sustain of the profitability in the business. Building & maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norm, and ensuring retention of business. Analyzing of all operational problems, customer complaints and take preventive and corrective actions to resolve the same.
Receive and respond to Key customer inquiries in an effective manner and provide relevant and timely information. Visit the Key customers regular basis. Maintaining daily MIS, Records and Documentation pertaining to Key accounts. Monitor and control Logistics Projects to ensure that project is completed on schedule while achieving customer satisfaction e.g. Neon Laboratories: Medicine Delivery to Government Hospitals all over India.
Additional Skills
Language Skill: English (Full professional proficiency); Hindi (Native or bilingual proficiency), Bengali (Native or bilingual proficiency); French (Limited working proficiency) Computer Skill: OS: Windows, Linux, Mac OS; Software: MS-office Suit, Corel Office Suit, Corel Draw, PageMaker, Photoshop, Adobe Premier Pro; Language: HTML, C.
Personal Information
Date of Birth: 14th July 1988 Passport No: J3282223 Permanent Address: S/o P Prasad, RR/273, ABL Township, Durgapur- 713206, West Bengal Interests: Reading books & Magazines, Travelling, Table Tennis, Internet Surfing. Reference: Available on request