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Melina Rojas

360 E. Bradley ave #57 El Cajon Ca 619-995-0466 melinarojas39@yahoo.com I have been in the dental field for 10years; looking forward to taking my skills to the next level; looking for a place where I can grow and bring my experience to a good work environment, Im team orientated and follow directions very well and can perform all tasks efficiently; I love what I do and take it very seriously .l Have experience in a private office as well as Orthodontics, Implants, Oral surgery, billing and treatment coordinating. Working with people is the high light of my day I have great people and communication skills.

Languages- Read and Write English/Spanish BILLINGUAL Qualifications

Highly organized and motivated able to prioritize heavy workload, take pride on a job well done. Take patients to the highest level of care. Work well with people and very organized skilled at tailoring personal patient treatment needs work very well with all types of people and personalities. Very reliable and dedicated to working hard Looking forward to changing careers if necessary and having management and good ethic skills willing to take it to another level. Im a fast leaner and work well under pressure taking a challenge in my career and doing what I can to move up in any environment.

Relevant Experience
Work with all types of dentistry Orthodontics, Oral surgery, Implants, and general dentistry did most of the billing worked with all types of insurance PPO, HMO, and Medical. Customer service is priority worked front desk and answering phones and handling all billing issues and scheduling coordinating. Presented treatment plans and worked with Soft dent software. And Care credit as a secondary financial agency. Volunteer 2008 Chase ave Elementary involved in PTA 2 yrs Volunteer 2011 Avocado Elementary Involved PTA 2yrs Volunteer 2012 Pepper drive Elementary Class Mom Volunteer 2011 Toy for Joy toy drive/

Work History *Dr.Thomas j Olinger D.D.S Oct 2006- Nov 2010

8365 university ave la mesa ca 91942 (619)462-7202

Scheduling coordinator handled billing and insurance eligibility e-file insurance claims. Chart auditing was very important keeping our patients in touch. Scheduling on production based on daily Goals, morning huddles were very important as well keeping everyone on the same page with upcoming treatment and patient info. Answering all phone calls making sure customer service was as its best, treatment presentations were done by me only if office manager wasnt available. We offered Care credit, Capital one, in the financial dept. Worked with many specialty procedures example Implants, veneers, soft tissue management perio, Zoom whitening, Invisalign, Etc. Trained Many hours with Fortune Management consultant company that teaches private offices great organization skills, Communication skills, Customer service, Management skills. Managed a productive schedule set Monthly goals. Supervised front desk when office Manager would be off or on vacation.

*Smile care dentistry Jan 2005- Nov 2006

Corp. 5301 Grossmont center Dr la mesa ca 91942(619)462-2272

Front desk organized charts and handled schedule for all dentist and hygienist general dentistry was first 8months Promoted to Specialty for Orthodontics scheduling, auditing charts verifying eligibility for all types of insurance PPO,HMO,DPO. Traveling was a must for meeting and worked specialty in 3 location La Mesa offices, El Cajon had 2 locations Jamacha Rd and Main st. Filling charts and calling insurance to verifying eligibility for all types of insurance.

*Western dental 5863 N second St El Cajon ca 92021 (619)440-6222 Sep 2001- May 2004
Front Desk receptionist Promoted to Head receptionist within 6 months Helped due all training for new employees, all office supplies orders. Scheduling, Answering phones Very Busy office, Checked Eligibility for all types of insurance. Checked patients in and out. Basic data entry and Filing keeping up with all recall patients and needed treatment. Very busy office multitasking is a must.

References
Jeff Taylor (Office Manger) 619-851-5306 Cassandra Thurston (Hygienist) 619-454-7004 Jessica Martinez (Accountant) 619-757-0218

Party Favors 5620 Johnson ave El Cajon Ca 92021 (Out of Business) April 1999- May 2004 Cashier and Party planning did Large Rentals for WEDDINGS, LARGE BIRTHDAY PARTY; S, SEMINARS ETC Sold all party supplies as well, Open store and closed Made all orders for any special event.

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