QuickSpecs

Overview

HP StorageWorks SAN Virtualization Services Platform

Do you want to significantly improve your efficiency, simplify your operations and lower your TCO? By pooling, sharing and centrally managing your storage resources, you can put storage virtualization to work and produce better business outcomes for your company. With its innovative split-path architecture, the HP StorageWorks SAN Virtualization Services Platform provides centrally managed storage pooling and virtual volume provisioning of HP and non-HP storage resources. The HP SVSP enables high scalability, top performance, and high availability of all SAN resources. It brings substantial improvements to managing enterprise storage, reducing administration costs and improving asset utilization. It also offers a consistent set of storage and mobility services that improves flexibility, protects data, and decreases business risk. Services offered include volume management, data migration, copy services (clones and snapshots), synchronous and asynchronous mirroring and thin provisioning. And with the introduction of the HP StorageWorks SVSP Starter Kit, you can start experiencing the benefits of a virtualized storage infrastructure a lot faster. The Starter kit delivers all the outstanding capabilities and benefits of the SVSP technology, but in a more affordable, easier to adopt all-inclusive packaging, that includes all the necessary hardware, software, and services in a single easy to order part number. Customers will be able to easily expand the system as needed, in order to meet the requirements of their growing needs with the a-la-carte existing portfolio, for ultimate investment protection. For additional information, please visit the SVSP product page at: www.hp.com/go/svsp. For specifics on the product support matrices, see: http://www.hp.com/storage/SPOCK; Note a quick registration process is required in order to access this site.

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Features and Benefits
Benefits

HP StorageWorks SAN Virtualization Services Platform

Product Features

Centralized management and pooling of storage resources to improve efficiency, simplify operations and lower TCO Consolidation of HP and non-HP arrays into storage pools via virtualization High performance split path architecture Highly scalable Consistent set of storage and mobility services to protect data, improve flexibility and decrease business risk Centralized volume management Non-disruptive data migration and copy services (clones and snapshots) Local synchronous and remote asynchronous mirroring Improve asset utilization with true thin provisioning Provision "thin" volumes and grow to larger ones over time Thin provisioning for any vendor's hardware No rip and replace approaches needed Pooling of heterogeneous storage resources (HP and non-HP) Ability to create virtual disks that span multiple arrays Support for up to 16 4-port arrays, 8 8-port arrays or some combination up to 64 ports Centralized Virtualization Services Manager (VSM) GUI to manage virtual disks that span multiple arrays, providing a single view of data on multiple arrays SAN storage-based local and remote replication capabilities including snapshot-based asynchronous replication and increased number of snaps per LUN Thin Provisioning for designated virtual disks Data migration between customers' pre-existing storage to new EVAs,other HP arrays or multivendor arrays Full site, array, or virtual disk level disaster recovery business continuance Stretch domain to support metro area settings Heterogeneous copy services (snapshots and clones) Bidirectional asynchronous remote replication with automated initial normalization between source and destination Native support for up to four site campus, metro, and continental disaster tolerant configurations (e.g. asynchronously replicate a single source dataset of up to 32 members to 1 to 3 remote sites) HP StorageWorks SAN Virtualization Services Platform Volume Manager delivers the basic virtualization functionality that allows customers to create and manage pools of capacity that span multiple arrays, usually from different vendors. Included with the basic package, is a set of additional value add features: The ability to perform heterogeneous data migration The ability to set 2-way local mirrors for increasing application availability where needed and finally the ability to import in place data sets for additional flexibility

Volume Management

SVSP Domain

New in Version 2.1 is the ability to stretch a domain across multiple computer rooms within the same metropolitan area and the ability to add an additional pair of DPMs for improved load balancing and increased performance. Each domain can now have up to 4 DPM's. When a domain is stretched, one DMP of each pair and one VSM are located in each site. Added in V2.1.1 is a utility to help automate the recovery after a site failure in these stretched domains.

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Features and Benefits
Asynchronous Bidirectional Remote Replication

HP StorageWorks SAN Virtualization Services Platform

HP StorageWorks SAN Virtualization Services Platform Continuous Access is an asynchronous data replication (remote mirroring) solution to support disaster tolerance requirements. HP SVSP Continuous Access works across multiple arrays allowing remote mirroring between HP SAN Virtualization Services Platform management domains. SVSP copies data online and in real time via asynchronous replication to a remote SVSP domain. Additionally, data replication can be bi-directional and multi-site, meaning that a SVSP domain can be both a source and a destination for different data sets and supports up to three copies of the source data. Utilizing point-in-time (PiT) updates taken at the source site and copied to the destination site, HP SVSP Continuous Access is a complete disaster-tolerant storage solution that guarantees data integrity in the event of a storage system or site failure. HP SVSP features built-in Fibre Channel over Internet adapter and uses the iSCSI protocol services to enable HP SVSP Continuous Access data replication across IP networks. Snapshot based asynchronous (async) replication is supported between SVSP domains for long distance replication. The use of asynchronous snapshots may reduce infrastructure costs by allowing customers to use less expensive infrastructure between sites. This is achieved by only replicating the changes that occurred over small intervals of time rather than replicating every write. For additional information, please check the "HP StorageWorks SAN Design Guide" at: www.hp.com/go/SANDesignGuide

Thin Provisioning

HP StorageWorks SAN Virtualization Services Platform Thin Provisioning allows customers to create virtual disks with large apparent capacity that only use a much smaller amount of physical capacity. As data is written to these Thin Provisioned virtual disks, additional capacity is automatically allocated as necessary to store the new data. A thin volume can grow up to its maximum created size, until available capacity within the domain is consumed, or until the licensed capacity is consumed. HP SVSP Business Copy provides local replication capabilities for local point-in-time (PiT) copies of data using snapshots of data based on changes to virtual disks. Users create PiT copies of their environment for potential future use. When they need it, they create a snapshot of that PiT which can be presented to a server for backup or data mining operations. Both are virtual copies of the data. PiTs are only viewable in the storage management interface, while snapshots are viewable by the hosts and the management interface. Snapclones are asynchronous PiT clones (copies) of an existing virtual disk. Snapclones might be used by customers who want to carve off a database for testing purposes. Snapshot and Snapclone consistency groups are available to preserve write-order consistency across multiple virtual disks.

Local Replication

HP StorageWorks HP StorageWorks SAN Virtualization Services Platform comes complete with an advanced management Virtualization Services user interface called the HP StorageWorks Virtualization Services Manager (VSM). VSM provides users Manager with an easy-to-use interface that facilitates the creation and management of SVSP virtual disks as well as the management of local and remote copies of data between the source and destination sites. A server based scriptable interface is also available allowing the creation of scripts that interface with the application and business processes such as backup. Thus it's possible to create transactionally also known as application consistent copies of the data.

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Features and Benefits
HP SVSP Terms and Definitions

HP StorageWorks SAN Virtualization Services Platform

SVSP Domain: A virtualization subsystem in the SAN. The domain consists of two Virtualization Services Management (VSM) servers, two or four Data Path Modules, up to 64 array ports ( e.g. Sixteen 4-port arrays, Eight 8-port arrays), and up to 512 hosts. Stretched SVSP Domain: An SVSP domain that has one half of the components at each site within the metropolitan area SAN. Maximum separation is ms or 100 cable-km. Virtual Disk Group: A collection of one or more SVSP virtual disks, logically grouped together, usually for data consistency reasons. Asynchronous Mirror Group: A virtual disk group created for asynchronous remote mirroring. Destination Domain: An SVSP domain with data replication functionality, which acts as the target for a given asynchronous remote mirror group. Source Domain: An SVSP domain with data replication functionality, which acts as the originator for an asynchronous remote mirror group. Virtual Disk: A designated amount of storage space, typically with redundancy, drawn from a storage pool. Storage Pool: Capacity configured in the SVSP domain using back-end virtual disks from any supported array or stripe sets using multiple back-end virtual disks. Stripe Set: The capacity of up to four back-end virtual disks can be 'shuffled' in 1-MB segments, creating a single device that is now used to build a storage pool. Sync Mirror group: A virtual disk group created for synchronous local mirroring. DPM Group: A pair of DPMs that share access to the back end storage devices with other DPM groups in the same domain. Each group has a unique identity within the domain and presents a subset of the virtual disks to a subset of the servers.

Software Features/Functionality
List of prominent features of the HP SVSP solution Online data migration between arrays Integrated local and remote replication management with HP VSM Thin Provisioning of created virtual disks Synchronous mirroring within the local domain to improve data availability Remote asynchronous mirroring capabilities including bi-directional asynchronous replication between two to four SVSP domains to provide disaster tolerant data. Virtual disk size of 1 GB to 2 TB in 1-GB increments Connectivity to Fibre Channel 2 Gb/sec, 4 Gb/sec and 8 Gb/sec switches HP VSM GUI reduces complexity; saves time and cost HP SAN API server based CLI that allows scripted access to the VSM I/O continuation during normalization and merging Multiple path failover support Seamless and online, software and firmware upgrade capability Selective storage presentation for SAN-based data zoning Virtual disk groups to preserve write-order consistency across multiple virtual disks

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HP StorageWorks SAN Virtualization Services Platform

List of Hardware Supported

Supported storage arrays arrays are modular, scalable, no-single-point-of-failure solutions with disaster tolerance and business EVA continuance support for storage consolidation on heterogeneous SANs. HP SVSP supports the following HP arrays: EVA3000/EVA5000 EVA4000/EVA4100/EVA6000/EVA6100/EVA8000/EVA8100 EVA4400/EVA6400/EVA8400 HSG 80 (only for data import and migration to other arrays) MSA 1000, 1500, 2000 & 2000 G2 In addition, SVSP supports the following multi-vendor arrays: IBM: DS 3400, 4100, 4300, 4400, 4500, 4700, 4800, 5000, 8100, 8300, IBM: FA- 100, 200, 500, 600, 700, 900 EMC: CX 200, 300, 400, 500, 600, 700, CX3-10, CX3-20, CX3-40, CX3-80 & CX4 SUN: 6140, 6320, 6920, 6540, 6130, 6580, 9176, FLX 210, 240, 280, 380 SGI: TP 9300, 9400, 9500, 9700, 4000, 4500, 4600 NetApps FAS 6000 series, 3100, 3000 series, 2000, 200 3Par: InServ T400, T800 and E200 NOTE: For additional information on supported arrays (such as supported firmware versions), please visit: http://www.hp.com/storage/SPOCK; a short registration is required Support for 2 Gb, 4 Gb & 8 Gb Brocade and Cisco FC switches in dual fabric configurations. See the SAN Design Guide (http://www.hp.com/go/SANDesignGuide) and Operating Systems specific Connectivity Streams on: http://www.hp.com/storage/SPOCK for additional guidance.

Infrastructure

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Models
Model Description

HP StorageWorks SAN Virtualization Services Platform

Part Number AP901A

HP StorageWorks SVSP Convenient new packaging of the SVSP technology including all hardware , software Starter Kit and services to get started with storage virtualization. Does not include needed switch ports or FC cables to connect the SVSP components to the SAN. HP StorageWorks SVSP An option for the basic Starter kit, It provides the Continuous Access software and CA Starter Kit implementation services to easily deploy SVSP remote mirroring solutions. Requires two SVSP domains. A-la-Carte SVSP Portfolio HP StorageWorks SAN HP StorageWorks SAN Virtualization Services Platform Bundle Virtualization Services NOTE: Installation and Start-up services and two (2) VSM servers are required to be Platform Hardware Bundle ordered for this product. See more details below. HP StorageWorks SAN HP SAN Virtualization Services Platform Data Path Module Dual 4port LTU Virtualization Services NOTE: Each Dual 4 port LTU provides the license and SFPs needed to enable 4 ports Platform Data Path on each of 2 DPMs and the first (of 4 possible) AG784A LTUs is included in AG781B Module 4 port Upgrade Order 0 to 3 additional LTUs. The more array ports in the proposed solution the kit. more LTUs that should be ordered. The exact number depends on the total number of array ports and the performance requirements of the solution. Contact your local HP Storage representative for additional information. HP StorageWorks SAN Additional Data Path Modules for performance improvement or to scale up domain Virtualization Services NOTE: Installation and Start-up services required for this product. Additional VSM Platform Data Path servers are not required. See more details below Module Expansion Pair HP StorageWorks SAN HP SAN Virtualization Services Platform Volume Manager SW 1TB 0-15 LTU Virtualization Services HP SAN Virtualization Services Platform Volume Manager SW 1TB 16-32 LTU Platform Volume Manager HP SAN Virtualization Services Platform Volume Manager SW 1TB 33-64 LTU HP SAN Virtualization Services Platform Volume Manager SW 1TB 65-100 LTU HP SAN Virtualization Services Platform Volume Manager SW 1TB 101-250 LTU HP SAN Virtualization Services Platform Volume Manager SW 1TB 251+ LTU Order based on the total usable capacity of the backend logical units (disks) that are presented to SVSP back-end and used to build the SVSP storage pools. For example, if a 30 TB of SVSP storage pool is needed, then 30 * 1 TB T5550A licenses are needed. See section "HP SVSP order scenario" to review ordering examples with the SVSP banding model NOTE: The VM storage pools are used to create virtual disks and any copies of virtual disks. So you need to allocate & license sufficient space for both. HP StorageWorks SAN HP SAN Virtualization Services Platform Business Copy SW 1TB 0-15 LTU Virtualization Services HP SAN Virtualization Services Platform Business Copy SW 1TB 16-32 LTU Platform Business Copy HP SAN Virtualization Services Platform Business Copy SW 1TB 33-64 LTU HP SAN Virtualization Services Platform Business Copy SW 1TB 65-100 LTU HP SAN Virtualization Services Platform Business Copy SW 1TB 101-250 LTU HP SAN Virtualization Services Platform Business Copy SW 1TB 251+ LTU Order based on the total capacity of the source volumes. For example if there are 20 SVSP virtual disks, each with 1-TB capacity, then 20 * 1TB Business Copy (T5556A) licenses are needed to create PiTs, snapshots, and/or local snapclones of those 20 virtual disks. A BC license is also needed to access the PiTs or to create snapshots used by the asynchronous mirroring process.

TA761A

AG781B

AG784A

AP750A

T5549A T5550A T5551A T5552A T5553A T5554A

T5555A T5556A T5557A T5558A T5559A T5560A

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Models
HP StorageWorks SAN HP Virtualization Services HP Platform Continuous HP Access HP

HP StorageWorks SAN Virtualization Services Platform

NOTE: It is appropriate to order no more than the 50% of the VM license, and typical usage is even less. The license is based on the size of volumes that you are copying. SAN Virtualization Services Platform Continuous Access SW 1TB 0-15 LTU SAN Virtualization Services Platform Continuous Access SW 1TB 16-32 LTU SAN Virtualization Services Platform Continuous Access SW 1TB 33-65 LTU SAN Virtualization Services Platform Continuous Access SW 1TB 65-100 LTU T5561A T5562A T5563A T5564A T5565A T5566A

HP SAN Virtualization Services Platform Continuous Access SW 1TB 101-250 LTU HP SAN Virtualization Services Platform Continuous Access SW 1TB 251+ LTU Order based on the total capacity of the source volumes. For example if there are 10 SVSP virtual disks, each with 1-TB capacity, then 10 *1 TB Continuous Access licenses are needed for the SVSP source domain and each SVSP destination domain (remote copy of the data), resulting is a need to order 20 T5562A Continuous Access SVSP licenses NOTE: It is appropriate to order no more than the 50% of the VM license, and typical usage is in the 20% or less. The license is based on the size of volumes that you intend to replicate. HP StorageWorks SAN HP SVSP Thin Provisioning SW 1 TB 0-15 LTU Virtualization Services HP SVSP Thin Provisioning SW 1 TB 16-32 LTU Platform Thin Provisioning HP SVSP Thin Provisioning SW 1 TB 33-64 LTU HP SVSP Thin Provisioning SW 1 TB 65-100 LTU HP SVSP Thin Provisioning SW 1 TB 101-250 LTU HP SVSP Thin Provisioning SW 1 TB 251+ LTU Order based on the total capacity of data to be stored in Thin Provisioned Virtual disks. This total capacity must include the capacity of PiTs and Snapshots of the Thin Provisioned Virtual disks in addition to the capacity of the parent Virtual disk. Note that the capacity required will increase over time as data is written to the Virtual disk and the dependant PiTs and Snapshots, so it is best practice to order sufficient capacity to meet the anticipated needs and to routinely monitor usage until the next planned purchase. Installation of HP This product is not customer installable and installation services are required StorageWorks SAN Virtualization Services Platform Installation of HP This product is not customer installable and installation services are required StorageWorks SAN Virtualization Services Platform DPM Expansion Pair

T5567A TA632A TA633A TA634A TA635A TA636A

HA114A1#57K

HA114A1#55L

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Ordering Information

HP StorageWorks SAN Virtualization Services Platform

HP StorageWorks VSM SVSP Management server - order TWO of these configured to order DL360s for each SVSP domain1,2 Server NOTE: Each server requires 4 FC switch ports and cables to connect to that switch - ordered separately. Quantity Chassis: HP DL360G6 CTO Chassis 1 484184-B21 U.S. English Localization* 1 484184-B21 ABA Processor: HP E5530 DL360 G6 FIO Kit 1 505882-L21 Redundant Power Supplies: HP 750W CS HE Power Supply Kit 2 512327-B21 Memory: HP 2GB 2Rx8 PC3-10600R-9 Kit 2 500656-B21 2 Disk Drives: HP 72GB 15k SAS 2.5 HP DP HDD 1 418371-B21 2 HBAs: HP FC1242SR 4Gb PCI-E DC HBA 2 AE312A 2 CD/DVD: HP DL360G6 12.7mm SATA DVD Kit 2 532066-B21 2 Windows: MS W2008 Srv Std Ed FIO Npi Eng SW - NOT 1 468721-B21 3 installed. Note on order that you need the Windows Server 2003 media HP Raid 1 Drive 1 FIO Setting 1 339778-B21 HP 1.83m 10A C13-UL US Pwr Cord 2 AF556A 4 OPTIONAL HP iLO Advanced 1 Server License with 1yr 24x7 1 512485-B21 Technical Support and Updates * #0D1 will appear after this part number on your sales order when factory integration is indicated. NOTES: 1. Two VSM servers are required and are not included in the SVSP Bundle 2. For additional details and updates on the server requirements, please see the VSM server specification streams document at: http://www.hp.com/storage/SPOCK. Look for SVSP under the virtualization category, and the server requirements under "Additional SVSP Streams" 3. The VSM servers are shipped with both 2003 and 2008 media, the installation process will include installing Windows Server 2003. Later versions of the VSM software will require Windows 2008. 4. US customization is shown above, NON US power cord options are: DESCRIPTION HP PWR CRD,1.83m,10A,C13-UL DOM HP PWR CRD, 1.83m,10A,C13-CHINA HP PWR CRD, 2.5m,10A,C13-ARGENTINA HP PWR CRD, 1.83m,10A,C13-BRAZIL HP PWR CRD, 1.83m,10A,C13-BRAZIL HP PWR CRD, 1.83m,10A,C13-KOREA HP PWR CRD, 1.83m,10A,C13-TAIWAN HP PWR CRD, 2.0m,10A,C13-INDIA HP 1.83m 10A C13 IL Power Cord HP 1.83m 10A C13 CH Power Cord HP 1.83m 10A C13 DK Power Cord HP 1.83m C13 ZA/IN Power Cord HP 1.83m 10A C13 EU Power Cord HP 2.5m C13 AU/NZ Power Cord HP 1.83m 10A C13 UK Power Cord HP 1.83m C13 IT/CL Power Cord DA - 13172 COUNTRY US/Canada CHINESE ARGENTINA BRAZILIAN BRAZILIAN KOREAN TAWAIN INDIA ISRAEL SWISS DANISH SOUTH AFRICA EUROPEAN AUSTRALIAN UK/HK/SING ITALIAN/CHILE Country Plug Type NEMA 5-15 GB1002 IRAM 2073 NEMA 5-15 NBR 14136 KSC 8305 CNS 690 IS 1293 SI-32 SEV 1011 DK 2.5A SABS 164 CEE7-VII AS3112-3 BS-1363/A CEI23-50 Saleable IEC C13 PN's AF556A AF557A AF558A AF559A AF591A AF560A AF561A AF562A AF564A AF565A AF566A AF567A AF568A AF569A AF570A AF571A Page 8

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Ordering Information
HP 2m C13 JPN Power Cord

HP StorageWorks SAN Virtualization Services Platform

JAPANESE

JIS C8303

AF572A

Software Prerequisites
The following table explains which operating systems are supported with HP SAN Virtualization Services Platform HP SVSP HP SVSP HP SVSP Volume Thin Business Server, operating system, or application type Manager Provisioning Copy Dedicated management server AIX 6.1 HP-UX 11.23 PI / 11iv2 (PA-RISC) HP-UX 11.23 PI / 11iv2 (Intel) HP-UX 11.31 PI / 11iv3 (PA-RISC) HP-UX 11.31 PI / 11iv3 (Intel) Red Hat AS 4.0 (32-bit) Update 5 & 6 Red Hat AS 4.0 (x64-bit AMD) Update 5 & 6 Red Hat AS 4.0 (64-bit Itanium) Update 5 & 6 Red Hat AS 5.0 (32-bit) Update 1 & 2 Red Hat AS 5.0 (x64-bit AMD) Update 1 & 2 Red Hat AS 5.0 (64-bit Itanium) Update 1 & 2 Solaris 9 Solaris 10 SuSE SLES 10.0 (32-bit AMD) SP1 & SP2 SuSE SLES 10.0 (32-bit Intel) SP1 & SP2 SuSE SLES 10.0 (x64-bit AMD) SP1 & SP2 SuSE SLES 10.0 (64-bit Itanium) SP1 & SP2 Windows Server 2003 Standard Edition SP1, R2, SP2 Windows Server 2003 Enterprise Edition (32-bit) SP1, R2, SP2 Windows Server 2003 Enterprise Edition (IA64) SP1, R2, SP2 Windows Server 2003 Datacenter Edition (IA64) SP1, SP2 Windows Server 2003 Extended Systems Standard Edition Windows Server 2003 Extended Systems Enterprise Edition Windows Server 2008 Standard Edition Windows Server 2008 Enterprise Edition (32-bit) Windows Server 2008 Enterprise Edition (IA64) Windows Server 2008 Datacenter Edition (IA64) Windows Server 2008 Extended Systems Standard Edition Windows Server 2008 Extended Systems Enterprise Edition Windows Server 2008 HyperV VMware ESX 3.5, 3i HP SVSP Continuous Access

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HP StorageWorks SAN Virtualization Services Platform

Browser Support Detail

Operating system Windows Server 2003 Standard Edition SP1 & Rel2 Windows Server 2003 Ent. Ed. SP1 & Rel 2 (32-bit) Required browser IE version 6 SP1 and higher or Mozilla Firefox version 2.0 and higher IE version 6 SP1 and higher or Mozilla Firefox version 2.0 and higher Supported JRE 1.5.0.06 or higher 1.5.0.06 or higher

Hardware Prerequisites
Minimum of one StorageWorks EVA and Command View EVA management server or one StorageWorks MSA and ACI management server are required per domain. Recommend one EVA or MSA per site if deploying a stretched domain All arrays must be on the arrays support streams and running an approved version of array firmware, is appropriately licensed and comes with its version of management tools. See http://www.hp.com/storage/SPOCK for details. HA dual-fabric environment (per site) and sufficient FC switch ports and FC cables for the SVSP DPM and VSMs. The VSMs each need four FC ports, and each DPM needs between four and sixteen FC ports. Thus as a minimum a simple SVSP installation needs at least eight FC ports (four on each fabric) and a complex installation of two VSMs and four DPMs up to seventy two FC ports (thirty six on each fabric). IP based intersite links when using Continuous Access of sufficient bandwidth to allow data replication to complete within the recovery point objective interval when using Continuous Access Minimum two FC adapters per host or one dual-channel FC adapter per host -- see OS based streams on SPOCK for a list of supported servers by operating system SVSP supported multi-path driver as required for the version of the operating system; or example: Secure Path as appropriate for HPUX 11iv2 DSM for Windows - available for download from: http://www.hp.com Linux QLogic multipath Minimum one host per domain, recommend at least one host per site when deploying a stretched domain

Documentation
HP StorageWorks SAN Virtualization Services Platform Data Path Module CLI User Guide HP StorageWorks SAN Virtualization Services Platform Administrator Guide HP StorageWorks Virtualization Services Manager User Guide HP StorageWorks Virtualization Services Manager CLI User Guide HP StorageWorks SAN Virtualization Services PlatformV2.0 Release Notes HP StorageWorks SAN Virtualization Services Platform V2.0 QuickSpecs - this document Additional information online - HP home page - HP StorageWorks products home page - HP Services home page - HP Products & Services home page

http://www.hp.com/go/SVSP http://h18006.www1.hp.com/storage/index.html http://h20219.www2.hp.com/services/cache/13424-0-0225-121.html?jumpid=reg_R1002_USEN http://h20219.www2.hp.com/services/cache/13403-0-0225-121.html HP Solutions

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HP StorageWorks SAN Virtualization Services Platform

Software Licensing Terms

Licenses (LTU) enable the capabilities of the SAN Virtualization Service Platform on EVA and other arrays that have been included in each SVSP domain. The available licenses are the SAN Virtualization Services Platform Volume Manager, SAN Virtualization Services Platform Thin Provisioning, SAN Virtualization Services Platform Business Copy, and SAN Virtualization Services Platform Continuous Access, and are all sold in 1-TB capacity increments. Without the correct type of HP SAN Virtualization Services Platform license, the volume management, thin provisioning and data replication features of SAN Virtualization Services Platform are not available for configuration or utilization. A license key must be purchased in order to enable HP SAN Virtualization Services Platform capabilities. You can reference the licensing part numbers in this QuickSpecs in the section titled Ordering Information. The following is an overview of the ordering process for HP SAN Virtualization Services Platform Volume Management, SAN Virtualization Services Platform Business Copy, and SAN Virtualization Services Platform Continuous Access licenses. 1. Customers can purchase SAN Virtualization Services Platform for supported arrays. At installation time the HP SAN Virtualization Services Platform domain must include at least one EVA array and may include up to 16 (4-port) arrays, 8 (8-port) arrays or some combination not to exceed a total of 64 array ports. 2. SAN Virtualization Services Platform can include part or all of the available capacity of the EVA. For instance, if a customer has two EVA arrays with a total available capacity of 32 TB (after RAID), the customer can choose to include as little as 1 TB or as much as 32 TB in the SAN Virtualization Services Platform domain. Existing capacity not included in the SAN Virtualization Services Platform domain is managed via Command View EVA. Shortly after being added to the domain a non-HP array must be fully virtualized. 3. SAN Virtualization Services Platform Business Copy requires a base license of SAN Virtualization Services Platform Volume Manager of equal or greater capacity than the total of the locally (within a single domain) replicated data. 4. SAN Virtualization Services Platform Continuous Access requires a base license of equal or greater capacity of SAN Virtualization Services Platform Volume Manager for each remote copy of data involving two or more domains 5. SAN Virtualization Services Platform Thin Provisioning requires a base license of SAN Virtualization Services Platform Volume Manager of equal or greater capacity than the physical capacity utilized. HP StorageWorks Virtualization Services Platform Thin Provisioning licenses enable specified Virtual disks to be provisioned space efficiently with physical capacity as required for the data that has been written. Thin Provisioning license capacity must be greater than or equal to the physical capacity used by the virtual disk and any PiT, Snapshot, or Snapclone. Over time, as data is written to the thinly provisioned Virtual disks, the Thin Provisioned license capacity requirements will increase. NOTES: 1. Both remote replication and local replication features are managed with Virtualization Services Manager. For all of these features to be enabled, HP SAN Virtualization Services Platform Volume Manager, HP SAN Virtualization Services Platform Continuous Access (remote replication features) and HP SAN Virtualization Services Platform Business Copy (local replication features) must be licensed. If any feature is not licensed, the action will fail and be logged in the event pane. 2. HP SAN Virtualization Services Platform monitors the amount of data being managed and replicated as compared to the amount of data permitted to be replicated based on the License-To-Use (LTU) capacity. If this threshold is exceeded, a warning event will be issued. The user must add the appropriate LTU to continue using HP EVA Virtualization Services. 3. Thin volumes subtract from the Thin Provisioning license based on used capacity.

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HP StorageWorks SAN Virtualization Services Platform

HP SAN Virtualization Services Platform Order Scenario Examples

Example 1: Customer currently owns four EVA8400 arrays, each with 25 TB available unconfigured (raw) capacities, and wants to create a single SAN Virtualization Services Platform domain. Customer wants to create a domain of 32 TB, utilizing 8 TB of RAID 5 (10 TB unconfigured) from each array. Answer: The customer orders one SAN Virtualization Services Platform Bundle and two servers for the Virtualization Services Manager. Customer must purchase thirty-two* 1 TB LTUs for SAN Virtualization Services Platform Volume Manager 16-32 TB band . Customer continues to manage capacity on each EVA8000 that is not included in the SAN Virtualization Services Platform domain via EVA Command View. Alternatively the customer can purchase the starter kit plus 17 TB from the 16-32 band of VM to get to the 32 TB needed. The advantage is the fewer part numbers and the included services such as SVSP Business Copy and SVSP Thin Provisioning at the lower combined price. Example 2: The customer already has two EVA8100 arrays and purchases two new EVA8400 arrays and wants to implement SAN Virtualization Services Platform across those four arrays. In addition the customer needs to create point in time copies (SVSP Business Copies) of a five 10 TB databases (total 50 TB). Answer: The customer would need to purchase one SAN Virtualization Services Platform Bundle, two servers for the Virtualization Services Managers and enough capacity LTUs to meet the capacity desired in the SVSP domain using the tier structure. In addition the customer needs to purchase fifty* 1 TB LTUs of SVSP Business Copy of band (33-64) Alternatively the customer can purchase the starter kit plus 35 TB from the 33-64 band of VM to get to the 50 TB needed Business Copy LTUs. The advantage is the fewer part numbers and the included services such as 15 TB of SVSP Business Copy and SVSP Thin Provisioning at the lower combined price. Example 3: Customer has two EVA arrays (new or existing) at one site (Site A) and has two new or existing EVA arrays at another site (Site B) and wants to asynchronously replicate 50 TB of data between these two sites. Note there are no additional local copies of the data. Answer: In addition to the SAN Virtualization Services Platform Bundle and VSM servers needed at each site, the customer must purchase one hundred * 1TB LTUs of SVSP Continuous Access licenses from the 65-100 band, planning to use 50 at each site. Alternatively the customer can purchase two SVSP starter kits, plus the appropriate amount of volume management LTUs and the SVSP Continuous Access starter kit containing 10 TB of Continuous Access LTU. The remaining 90 TB of needed Continuous Access LTUs are purchased from the 65-100 band of SVSP Continuous Access LTUs. Example 4: Customer wants to create six* 2 TB (total 12 TB) virtual disks but anticipates that the capacity needs for these volumes will total less than 50% or 6 TB for the first year. Answer: Customer purchases one SAN Virtualization Services Platform Bundle and two servers for the Virtualization Services Managers for each site as well as an appropriate amount of the Volume Manager Licenses needed to create the storage pools. In addition the customer must purchase the 6 * 1 TB (band 0-15) of the SAN Virtualization Services Platform Thin Provisioning License, The customer plans to monitor the usage of the volumes and expects to purchase additional Thin Provisioning licenses in a year to keep ahead of actual capacity usage. Alternatively the customer can purchase the SVSP starter kit which includes 15 TB of SVSP Thin Provisioning LTUs. The advantage is the fewer part numbers and the included services such as SVSP Volume Management and SVSP Business Copy at the lower combined price. Example 5: Customer wants to create a higher performance version of example 1 (32 TB of managed capacity). Answer: The customer orders one SAN Virtualization Services Platform Bundle and two servers for the Virtualization Services Manager. Customer must purchase thirty-two* 1 TB LTUs for SAN Virtualization Services Platform Volume Manager of band (16-32) and three of the SVSP DPM 4 port LTU to enable all 16 ports on both DPMs.

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HP StorageWorks SAN Virtualization Services Platform

Service and Support, HP Care Pack and Warranty Information

Warranty and Services included with the Product

The SVSP and SVSP Starter kit comes with a 2-year HP's Global Limited Warranty and Technical Support, which includes 2 years 24x7 hardware support, with 4 hour remote response. HP's warranty and support features: Online Business Support Center and IT Resource Center Remote Support Technical Phone Support Customer Self Repair (see list below) Software Limited Warranty On-site Warranty Service Online Support HP online support capabilities include a variety of self-help tools, troubleshooting assistance, and access to the patch database, firmware/software update packages and documentation. Register with the HP Business Support Center and the IT Resource Center to receive product specific and proactive notifications for the SVSP. For more information go to: www.hp.com/support or: www.itrc.hp.com. Remote Support HP designed the SVSP with support capability to facilitate remote monitoring and email notification of array errors/events. To take full advantage of HP's remote support solutions and maximize the service delivery experience, these features must be enabled at time of installation. Additional fault monitoring software is included in the EVA software media kit. Technical Phone Support 24x7 telephone technical support is available to assist with Hardware warranty related troubleshooting and issue resolution. Call HP warranty support: 1-800-474-6836. Qualified technical resources will be your first point of contact to assist with your service request. Bundled Deployment Services for the SVSP Starter Kits: Your HP SVSP Starter Kit product includes deployment which helps you improve the productivity of your technical staff and allows your IT resources to stay focused on their core tasks and business priorities. HP deployment helps ensure that your product is installed smoothly, efficiently, and with minimal disruption of your IT and business operations. You'll benefit from: Specialized expertise for a complex, one-time task Reduced implementation time, impact and risk to your storage environment Shortened time-to-ROI Product knowledge gained during orientation session On-site Warranty Service The HP SVSP comes with 2 year on-site warranty support, for those service events not remedied either remotely or through use of HP installed replaceable parts. On-site service is made available at HP's discretion and scheduled during standard office hours For more information about HP's Global Limited Warranty and Technical Support, visit: http://h18006.www1.hp.com/products/storageworks/warranty.html For more information about HP's Global Limited Warranty and Technical Support, visit: ftp://ftp.compaq.com/pub/products/storageworks/warranty/en_321708-008.pdf HP warrants the HP 10000 G2 Series Rack according to the standard rack product warranty. Please refer to product specification

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Software Warranty & Support

HP StorageWorks SAN Virtualization Services Platform

Service and Support, HP Care Pack and Warranty Information

for further details: http://h18004.www1.hp.com/products/servers/proliantstorage/racks/index.html

If the removable HP Software media on which HP distributes the software proves to be defective in materials or workmanship within 90-days of purchase, return the media to HP for replacement. Your HP SVSP software product (a-la-carte or in the SVSP Starter kits) comes with 1 year 24x7 bundled support. This service includes software updates and comprehensive round-the-clock support to enhance the performance and availability of your software. Experienced Response Center engineers provide trustworthy advice on issues such as software features and use, problem diagnosis and resolution, and software defect identification. 24x7 Software support benefits include: Improved productivity of system managers and operators Improved system performance and reduced downtime due to software defects Expedited problem resolution through expert-level technical resources Software and documentation updates Electronic access to essential product and support information For increased uptime, productivity and ROI -HP Care Pack packaged services for Storage These days, you need to get the most out of your storage investment-you can't afford not to. When you buy HP storage products and solutions, it's also a good time to think about what levels of service and support you may need. To help take the worry out of deploying, designing, maintaining, and managing your environment, we've designed a portfolio of service options that are as: flexible, reliable and scalable as your storage. Unlike storage-only vendors, we take a holistic approach to your entire environment, bridging storage, servers, blades, software and network infrastructures with our HP Care Pack packaged services for Storage. Protect your business beyond the warranty When it comes to robustness and reliability, standard warranties on today's computing equipment have matured just as the technologies have matured. Good news on some fronts-but also a source of potential problems and subsequent consequences that come from depending on standard warranties alone. Standard warranty protects against product defects and some causes of downtime- but not the business. By using a standard approach to warranty uplifts, such as HP Care Pack Services, you can reduce downtime risks and be more certain of operational consistency for both mission-critical and standard business computing. Simply put, HP Care Pack Services normalize the warranty of combined products - helping you proactively guard against unplanned downtime. Extending warranties with HP Care Pack Services For cost-effective upgrading or extending your standard warranty, HP Care Pack Services offer a suite of standard reactive hardware and software support services that are sold separately, or combined as with our Support Plus and Support Plus 24 services. The portfolio also provides a combination of proactive and reactive services, such as Proactive 24 Service and Critical Service. In addition, with HP Proactive Select we offer an innovative approach to service delivery that gives you the flexibility to acquire the specific proactive services you need today, then add services as your needs evolve. HP Proactive Select offers a broad set of technical or per-event type service options - including server, storage, and network, SAN device, and software, environment, installation and education services. Services that you can mix and match depending on your specific requirements, from preliminary planning and equipment delivery to installation, configuration, integration, and testing, through every level of ongoing support. Our HP Care Pack packaged services for Storage assures help when you need it most. And for many products, post-warranty HP Care Pack Services are available when your original warranty has expired. HP Storage Services: Offering reliability, flexibility and value-just like your storage HP Storage Services offers a full spectrum of customer care, from technology support to complex migrations to complete completely managed services. HP Factory Express provides customization, integration and deployment services for turnkey solutions. HP Education offers flexible, comprehensive training on storage networking, disk storage systems, and storage software to help your IT staff get the most out of your investments. And HP Financial solutions extend innovative financing and asset management programs to cost-effective buy, manage and eventually retire your older equipment. HP Storage Services, the trusted business technology experts who manage your technology in action, because when technology DA - 13172 Europe, Middle East and Africa QuickSpecs Version 7 9.14.2009 Page 14

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works, business works. http://www.hp.com/hps/storage

HP StorageWorks SAN Virtualization Services Platform

Service and Support, HP Care Pack and Warranty Information

NOTE: Care Pack Services availability may vary by product and country. HP Care Pack Services are sold by HP and HP Authorized Service Partners: Services for customers purchasing from HP or an enterprise reseller are quoted using HP order configuration tools. Customers purchasing from a commercial reseller can find HP Care Pack Services at http://www.hp.com/go/lookuptool

Recommended HP Care Pack Services for optimal satisfaction with your HP product. Recommended Support 3-Year HP Proactive 24 For improved stability, availability, and operational effectiveness, HP Proactive 24 Service (P24) provides integrated hardware and software support services designed specifically for your technology. Available 24x7, this 3-year comprehensive hardware and software support solution combines industry leading technical assistance with proactive account services to cover the entire IT infrastructure. In today's new era of business technology, technology must produce thousands of business outcomes. Today's HP Technology Services portfolio helps customers manage their technology in action-because when technology works, business works. Enhance operational effectiveness with remote monitoring, proactive problem identification and solution recommendations HP technical experts help coordinate support and change management, provide hands-on assistance, and share knowledge with customer's staff Rapid access to support expertise from servers to storage to networking http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-9842EN.pdf Recommended Deployment Deployment is included with selected HP Storage products HP deployment is included with selected products and helps ensure a smooth installation with minimal disruption to your IT and business operations. The included deployment will help you improve the productivity of your technical staff and allow your IT resources to stay focused on their core tasks and business priorities. See warranty section for details.

Related Services

Related HP Care Pack Services that will enhance your HP product experience. 3-Year HP Critical Service As an alternative to our recommended support level, for customers who run mission-critical applications and want a comprehensive support solution across their entire IT infrastructure. A comprehensive support solution designed for businesses that run mission-critical applications, which cannot tolerate downtime without a significant business impact. Provides the right combination of proactive and reactive services designed to: Improve availability and performance across your IT infrastructure Decrease interruptions and reduce downtime Lower costs and gain competitive advantages in the marketplace HP Critical Service provides highly-trained professionals with world-class skills and a commitment to understand both your enterprise technology requirements and your business objectives. http://h20195.www2.hp.com/v2/GetPDF.aspx/5982-0079EN.pdf HP Enhanced Implementation Service for SANs For customers who are building a new or expanding an existing Fibre Channel, FCOE, FCIP, SAS or

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HP StorageWorks SAN Virtualization Services Platform

Service and Support, HP Care Pack and Warranty Information

iSCSI SAN: HP Enhanced Implementation Service for SANs - For customers who are building a new SAN or expanding their existing one, we offer the HP Enhanced Implementation Service for SANs. This provides complete design and implementation services for Fibre Channel, FCOE, FCIP, SAS and iSCSI SAN connectivity components. http://h20195.www2.hp.com/v2/GetPDF.aspx/5981-8527EN.pdf HP Assessment Service for SANs For customers interested in improving availability of their SAN and decreasing potential for unplanned downtime: The HP Assessment Service for SANs offers customized technical and operational guidance to customers employing HP storage subsystems and the interconnecting storage area network (SAN) infrastructure. In a typical engagement, HP or one of our authorized business partners will perform a detailed discovery using HP's proprietary toolset to gain an understanding of the configuration of your storage devices and SAN topology. The findings from this process will be compared to HP best practices and industry standards as defined by IT Service Management (ITSM) disciplines. The results of the evaluation will be quickly and efficiently processed into information you can leverage. This information, in the form of a comprehensive HP SAN Assessment report, will be summarized by HP or one of our authorized business partners with recommendations that are intended to improve availability levels and ongoing management of your storage and SAN environment.

eSupport

HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center. Support Portal The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment. Features include: Access to self-solve tools (including search technical knowledge base) Efficient logging and tracking of support cases Collaboration with other business and IT professionals Download of patches and drivers Access to diagnostic tools Proactive notification of relevant information Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit: http://www.hp.com/support

Customer Technical Training

Consider education as an integral part of your strategy to get the best return on investment for your HP storage solution. HP offers a variety of training courses on storage software, networking, archiving and disk storage systems. Our classes are available in many delivery modalities from traditional instructor-led courses at one of our 80 training centers worldwide to on-site training customized to your needs or online. www.hp.com/learn/storage

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HP Services Awards

HP StorageWorks SAN Virtualization Services Platform

Service and Support, HP Care Pack and Warranty Information

HP Services continues to be recognized for service and support excellence by customers, partners, industry organizations and publications around the world. Recent honors and award reflect our services team's dedications, technical expertise, professionalism and uncompromising commitment to customer satisfaction. For a list of all our awards, please visit http://h20219.www2.hp.com/services/cache/433028-0-0-225-121.html

Additional Services Information

For more information about HP Care Pack Services for Storage, please visit: http://www.hp.com/hps/storage If you have specific questions, contact your local HP representative. Contact information for a representative in your area can be found at "Contact HP" http://www.hp.com

Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

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