ABHISHEK VERMA

H.NO.28, Shanti Nagar colony, Nai Sadak, Lashkar, Gwalior, (M.P.) -474001 Contact: +9197555-24433 , +9193018-29129 0751-2627766; E Mail- ID:

abhi_abc@rediffmail.com

MARKETING/CUSTOMER RELATIONSHIP MANAGEMENT/ BUSINESS DEVELOPMENT

Seeking challenging assignments in an organization of repute which provides me avenues for professional learning and makes good use of my technical skills and encourages individual growth

PROFILE
A young and dynamic Professional, academically proficient with MBA in Marketing offering over 8 + years of experience in excellent Relationship Management, Marketing & Business Development with a no. of reputed organizations. Resourceful and competent to create win-win relationship with Customers coupled with proven acumen in managing customer centric operations and ensuring customer satisfaction by achieving delivery and service quality norms. Possess the knowledge and expertise in good customer service orientation, maturity of judgment under pressure/ ability to diagnose level of customer need and to escalate problems without delay to appropriate levels for resolution. Having good knowledge of Capital Markets, Derivative Markets, Financial Products (CASA,LOANS,CREDIT,INSURANCE,OTR,DA) Financial Services Solutions oriented approach, successfully and consistently delivering the responsibilities of Revenue Generation, Profitability, Market Share and Customer Satisfaction. Deft in mapping business dynamics and realigning strategic and operational drivers to combat competitive forces & stay firmly afloat with impeccable track record of delivering superior performances under demanding work environments

CORE COMPETENCIES
Customer Servicing Marketing Coordination / Liaison Skills Business Development Target Achievements After sales service, Team Management Revenue Generation

PROFESSIONAL EXPERIENCE
AXIS BANK MORENA BRANCH SALES MANAGER DEC/10 RESPONSIBILITIES Handling team of 1 Priority Relationship Manager, 2 Retail Banking BDE, Business Banking BDE, 2 Front Desk Officer , 1 Relationship Associate( Life Insurance) & 1 Branch Support Exe. Achieve the Branch Sales Budgets of CASA NOA/CASA Float & Fee Income by managing the daily activities of the Branch Sales Team/Ops Team To maintain the Monthly Avg. Balance - CASA, Cumulative Daily Avg. Balance-CASA of the Branch & b bring CASA Float on Month End. Forecasting monthly/quarterly targets of CASA & (LI /GI /Retail Term Deposit /Gold Card /Mutual Fund, Credit Card ,Lockers ) and executing them in a given time frame thereby enhancing clientele base. Business development by conducting seminars, cluster meet ,referrals, personal Strictly follow the KYC guidelines & other compliance requirement & keep pace with market trends & other competitors offerings Coordinating with Branch Head (AVP) & Circle Head ,Circle Business Managers CA/SA/SALARY /WEALTH

MAX NEW YORKLIFE INSURANCE GWL MANAGER-SALES FEB/08 to NOV/11 RESPONSIBILITIES Recruiting professional InsuranceAdvisor who will promote MNYL and it's Insurance& Investment Plans. Conduct training session on different products of MNYL Goal setting of the team in accordance to the company goals Ensure that the sales targets are achieved ACHIEVEMENTS

Won all the awards for the year 2008 including recruitment, paid case,activisation etc by achieving 250% o of given targets. Remain always in top 3 sales manager in the branch Won Sales manager of the Month award in DEC2008,APRIL2009 AND MARCH 2010 by achieving highest A AFYP in the branch

CITI FINANCIAL BPL CUSTOMER RELATIONSHIP MANAGER JAN/07 to FEB/08 RESPONSIBILITIES Responcible for selling personal loan{ STPL}

Responcible of collecting logins and to maintain quality Having team of 2 team leaders including 20 marketing executive. Designing & executing promotional events such as road shows and corporate presentations.. Identifying and conducting the relevant training programs for the team. Conducting market analysis to target our customers Underwriting (Authority & Credit) limit of 80000 Rs.

ACHIEVEMENTS Won all the awards for the year 2007. Remain TOP RM of the region for continue 3 months. Got Underwriting (Credit) limit of 80000Rs in only 6 month SEP04

INDIAINFOLINE SEC PVT.LTD GWL to JAN07 RELATIONSHIP MANAGER RESPONSIBILITIES::

Responsible for the marketing of financial products D-mat, mutual funds. Supporting the sales team for pre and post sales activities. Handling IPOs ACHIEVEMENTS:: Promoted as Assistant relationship manager in only 11 months on AUG-05.

Promoted as relationship manager in only 5 months on JAN 06.

ACADEMIA
M.B.A. (Marketing) 2004 Institute Of Management, Jiwaji University, Gwalior (M.P.) B.B.A., 2001 Institute Of Management, Jiwaji University, Gwalior (M.P.) Higher Secondary Certification, 1998 Miss Hill H.S. School, Gwalior (M.P.) SENIOR SECONDARY CERTIFICATION, 1996 Miss Hill H.S. School, Gwalior (M.P.)

PERSONAL DETAILS
Fathers Name Mothers Name Date Of Birth Mob No. E-mail Id Hobbies Sex Marital status Current CTC : shri Awadesh verma (Retd, Exe Engineer PWD) : Smt. Pramila Verma (House Wife) : 07-oct-1980 : 97555 24433 , 93018 - 29129 : abhi_abc@rediffmail.com :Listening Music, watching cricket and visiting new places : Male : Single : 3.5 lac

DATE: PLACE: GWALIOR ABHISHEK VERMA