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TeleTech Marketing Communications, Inc. TCMI is a call center for telemarketing communications established in Manila on September 1999.

It supports the sales and revenue of programs of various service oriented industries. In particular it has focused on hotels, credit card companies, and banks. The telemarketing industry has grown significantly as various companies have decided to outsource their sales functions while expanding their market base. For hotel industry, our company sells privilege cards which give card holders special benefits and services from the hotel. For the credit card companies, we solicit for qualified card holders. And for banks, we offer salary loans and remittance services. The client base of TMCI credit cards, include RCBC, HSBC, Security Bank, Chinatrust, Union Bank, Metrobank, and East West Bank. Hotel club memberships include Diamond Hotel, Linden Suites, Hyatt Regency Manila, Waterfront Hotels & Casinos, The Richmonde Hotel, Microtel Inn & Suites, Legend Villas, Hotel Supreme, Fuego Group of Hotels & Resorts, Discovery Suites, Club Vacation, and Club Morocco. TMCI is also working with Manila North Tollways (Rediscover the North Privilege Card), Radiowealth Finance Corp (Hongkong), Wine & Dine Card, the Golf Link Card and Asia United Bank for the OFW remittance services. TMCI is currently run by its Founder and President, Marites Syquia-Pamintuan, formerly director of Hyatt Regency Manila and Dusit Hotel Nikko, bringing over 15 years of marketing experience. She personally leads discussions with current and future corporate clients for concepts, strategies and expansion plans. Services Customer Management TeleTech Customer Management services provide you with integrated solutions and opportunities to learn about your customers in each of the key customer management phases. TeleTech can look deeper into customer interactions, learning and presenting actionable data back to strategic decision makers. With every customer interaction, our employees: * * * Quickly and precisely assess the total picture of the customers needs, Examine possibilities for selling better solutions for those needs, Capture real buying behavior data to help with strategic decision making.

Direct Sales TeleTech Direct Sales allows organizations to target, acquire, develop, and retain high-value customers using real-time tools such as Electronic Direct Marketing (EDM), customer relationship management (CRM) software, analytics, and order management. All these marketing channels: * * * Impact all phases of the customer lifecycle, Expand your market reach, and Maximize revenue from the small- to mid-sized business market.

TeleTechs Target and Qualify suite provides a wealth of tools for organizations seeking faster time-tomarket performance and greater Return on Investment. Our end-to-end analytics provide front-end insight on the right customer profiles as well as back-end readouts on a broad spectrum of performance metrics. TeleTechs Target and Acquisition Suite includes an Electronic Direct Marketing (EDM) platform. Contact Us: TeleTech Marketing Communications, Inc. Unit 2208 Cityland 10 Tower 2 #6817 Ayala Avenue Salcedo Village, Makati CityPhilippines +632 889 4540 teletechmktg@gmail.com

STREAM GLOBAL SERVICES ABOUT US Originally formed more than 15 years ago as an outgrowth service for a large software reseller, Stream has grown to become a global provider of sales, customer service and technical support services for the Fortune 1000. Since its inception, Stream's global footprint has expanded to cover 23 countries, with more than 30,000 employees across 50 locations. Stream currently manages millions of voice, email and chat contacts each year from customers around the globe. While Stream's history is rich in technical support, the company has grown to be a Provider of Choice for companies looking for world-class customer care and revenue generation programs, as well. Our consultative approach enables us to tailor programs that specifically speak to our clients' specific business challenges. And, with a global presence across North America, Europe, the Philippines, India, Latin America, Middle East and Africa, we ensure we are in the right geographies with the right market expertise to deliver successful support programs. As a known "Employer of Choice" in the regions in which we operate, Stream is able to attract the best talent, ensuring our support professionals are truly engaged and engrossed in our clients' businesses and brands - resulting in a better overall customer experience. Stream's vision for the future includes expansion into new geographies, as well as continued dedication to client and customer satisfaction and further innovation of support services. ---------Stream has become an unparalleled BPO services organization and trusted partner to some of the world's leading companies due to our commitment to our core values and executing to our company vision and mission shown below: Our Vision Our vision is to be the leading integrated, global business process outsourcing solution provider by continuously enriching our clients' value propositions. Our Mission Our mission is to continuously provide innovative service solutions to our clients to create maximum value for their customers. Our CORE Values Commitment

Commitment to providing personal growth and leadership opportunities.

Commitment to our internal and external clients. Ownership

Ownership and accountability for our team's success. Ownership of creating value for employees, clients and shareholders.

Respect

Respect and demonstrate integrity and honesty.

Respect the diversity of our global culture. Excellence

Excel at delivering quality service with a passion for our clients' success. Excel at innovating across our business practices and client services.

CONTACT US APAC Headquarters Stream Quezon City 6 Floor Annex SM City North EDSA Quezon City, 1105 The Philippines +63.2.908.1300

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