Michelle

Bourgeois
michelle.j.bourgeois@gmail.com http://michellejbourgeois.wordpress.com Education Masters of Library and Information Science, expected May 2012 University of Illinois, Champaign-Urbana, IL Bachelor of Arts, May 2009 Major: English Literature, Minors: Spanish, Psychology Illinois Wesleyan University, Bloomington, IL

Library Work Experience

GSLIS Help Desk and Instructional Technology & Design Office, Champaign, IL Graduate Assistant, January 2011 Present Provide reference and audio visual services to assist faculty, staff and students with a variety of technical needs Problem solve and troubleshoot student and faculty technical issues to ensure online classes run smoothly Teach instructional workshops on Microsoft Excel, Blackboard Collaborate and Twitter Develop web tutorials on topics including Blackboard Collaborate and screenshots Champaign Public Library Childrens Department, Champaign, IL Practicum Intern, January 2012 Present Provide reference and readers advisory services to children and their families Create and host a series of storytimes for babies, toddlers and preschoolers Collaborate with librarians to implement a variety of programs and special events Assess Spanish language books for collection development and maintenance Palatine Public Library Popular Materials Department, Palatine, IL Library Associate II, November 2009 August 2010 Provided readers advisory and reference services, assisted patrons with technical needs Wrote and designed creative pamphlets for fiction annotations and author read-alikes Created book displays, filled teacher requests for multiple titles Collaborated with staff to plan and implement programs for children and teens Library Volunteer Experience Champaign Public Library Childrens Department, Champaign, IL Storytime and Office Volunteer, June 2011 Present Assist librarians with weekly storytimes and special programs Prepare crafts, pull books for collection development, and provide office assistance Oak Park Public Library Alternative Spring Break, Champaign, IL Practicum Volunteer, March 2011 Assisted with storytimes, created bibliographies, helped plan summer reading program activities, maintained displays

 Performed reference and readers advisory at the childrens desk, shadowed at the adult and teen reference desk Center for Childrens Books, Champaign, IL Volunteer, August 2010 May 2011 Assisted with collection development work, shelved and pulled materials, prepared for events and projects Relevant Experience and Community Outreach GSLIS Connections Student Organization, Champaign, IL Co-President, August 2011 Present Revitalized a program to build community and help LIS students feel welcome in Champaign-Urbana Plan and lead meetings as well as a variety of social and networking events Boys and Girls Club, Champaign, IL Volunteer September 2011 December 2011 Mentored and interacted with youth ages 5 to 14 weekly in an afterschool program Masters Project Trinity United Methodist Church Computer Lab, East St. Louis, IL January 2011 May 2011 Refurbished and rebuilt donated computers Worked with teens to test computers, built a lab for youth and teens in the community Masters Project Gadsden Public Library Website, Champaign, IL May 2011 August 2011 Collaborated with site contact and peers to redesign and build a new website for the library using HTML and CSS coding, Google Calendar tools and Wordpress.org Barnes and Noble Booksellers, Wheaton, IL Bookseller, June 2009 December 2009 Provided excellent customer service by greeting and helping customers find books, provided readers advisory assistance and discussed customers reading interests Created displays, organized new releases and suggested relevant titles for purchase Performed cashier duties, answered phones, shelved and organized materials State Farm Public Affairs, Bloomington, IL State Farm Enterprise Community Development Intern May - August 2008 Designed a financial education curriculum for at-risk high school students Created and presented a consumer lending education program for the young adult market Collaborated with non-profit organizations to develop and present a financial education and renters insurance program for adults with developmental disabilities Marcfirst, Normal, IL Community Partnership Program Intern May August 2008 Created and implemented a social capital survey for Marcfirst employees and volunteers

 Configured a database using Microsoft Access to build social networks for individuals with developmental disabilities and Marcfirst employees Office of Residential Life - Illinois Wesleyan University, Bloomington, IL Para-Professional Staff - Resident Assistant August 2007 - May 2008 Encouraged residents to participate in community life and university events Planned and executed many educational, service and cultural-awareness programs Memberships and Conferences Attended American Library Association, Member, 2010-Present Illinois Library Association, Member, 2011-Present ALA Annual Conference, Attendee, Summer 2011 eChicago, Attendee Fall 2010, Panel Moderator Spring 2011

Technical Skills Polaris, Millennium, OCLC, LCSH, MARC, AACR2 Microsoft Office Suite including Microsoft Access, Open Office, Google Docs Familiar with multiple operating systems including Mac, Windows and Linux (Ubuntu) HTML, CSS, Web 2.0 applications including multiple blogging platforms and many social networking tools such as Twitter, Facebook and Google+ Media editing tools including Audacity and iMovie