Yellow Machine

Terabyte Storage Appliance

Yellow Machine Software v3.3

Upgrade and Reinstallation Guide

Copyrights and Trademarks

Copyright 2006 Anthology Solutions, Inc. All rights reserved. The information contained in this book is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Anthology Solutions, the Yellow Machine logo, and Yellow Machine are trademarks of Anthology Solutions, Inc. and/or its affiliates in the U.S. and certain other countries. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated. Microsoft, Microsoft Windows and Microsoft Internet Explorer are registered trademarks of Microsoft Corporation in the United States and/or other countries. Macintosh, Mac, Apple, Safari, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. APC and Smart-UPS are registered trademarks of American Power Conversion (APC). SafeNet and SoftRemote are registered trademarks of SafeNet, Inc. EMC and Retrospect are registered trademarks of EMC Corporation. TiVo and the TiVo logo are registered trademarks of TiVo, Inc. Slim Devices, SlimServer, and Squeezebox are registered trademarks of Slim Devices, Inc. Rhapsody is a registered trademark of RealNetworks Digital Music of California, Inc. Other company and product names mentioned herein can be trademarks or registered trademarks of their respective companies. Yellow Machine appliance is the marketing name of a product produced by Anthology Solutions.

Safety Information
CAUTION TO REDUCE THE RISK OF FIRE OR SHOCK, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. Servicing is required when the apparatus has been physically damaged in any way, such as when the power supply cord or plug is damaged, liquid has been spilled or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, or has been dropped. To prevent electric shock, plug the equipment into properly grounded electrical outlets. Ensure that the ground prong of the power plug is inserted in the ground contact of the power strip. Incorrect insertion of the power plug could result in permanent damage to your equipment, as well as risk of electric shock and/or fire. To help avoid the potential hazard of electric shock, power down the system and unplug the system during an electrical storm. Do not connect or disconnect cables or perform maintenance or reconfiguration of this product during an electrical storm. Do not expose equipment to dripping or splashing. Do not spill food or liquids on the equipment. No objects filled with liquids should be placed on the equipment. Do not use equipment in a wet environment, for example, near a bath tub, sink, or swimming pool. Clean only with a dry cloth and when unplugged.

Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

Do not block any ventilation openings or push any objects into the openings. Doing so can cause fire or electric shock by damaging interior components. Ensure that nothing rests on the equipments cables and that the cables are not located where they can be stepped on or tripped over. Protect the power cord and cables from being walked on or pinched particularly.

Regulatory Compliance
FCC (Federal Communication Commission) Information This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, can cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. UL Listing Mark - Meets UL's safety requirements, primarily based on UL's own published Standards for Safety. ALL COMMUNICATION WIRING SHALL BE LIMITED TO INSIDE THE BUILDING. The Regulation for Certification of Information and Communication Equipment is based on Article 33 of the Telecommunications Basic Act and Articles 46 and 57 of the Radio Waves Act. MIC standards are based on IEC standards. The MIC-mark is issued by the Radio Research Laboratory (RRL). CE Mark - Declares compliance to the European Union (EU) EMC directive (89/336/EEC) and Low Voltage directive (73/23/EEC).

Publication Change Record

The following table records all revisions to this publication. This first entry is always the publications initial release. Each entry indicates the date of the release and the number of the system release to which the revision corresponds. Part number 22-0053 Rev. 1.0 Date July 2006 System Release Yellow Machine Software v3.3

Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

Chapter0

Preface

About This Book

This book provides information to help achieve the following goals: Upgrade Yellow MachineTM appliances system software, and upgrade supplemental software or install new supplemental software. Upgrade Yellow Machine Explorer (YME) or Yellow Machine Appliance Control (YMC). Reinstall Yellow Machine appliances system software and supplemental software. This book assumes the following: The Yellow Machine appliance on which you want to reinstall system software or upgrade has a version of system software installed. All Yellow Machine appliances ship with system software already installed. You configured the Yellow Machine appliance for your network. The Yellow Machine Software v3.3 Read Me First walks you through this process.

Who Should Use This Book

This book is for home users who are upgrading or reinstalling the Yellow Machine appliance in a digital living room environment, or small business owners who are upgrading or reinstalling the Yellow Machine appliance in home or small office network. Users that understand the concepts that are outlined in the Yellow Machine Software v3.3 Concepts Guide will have an easier time understanding the procedures in this book.

Related Documentation
The following documents contain additional information relevant to installing, maintaining, and administering the Yellow Machine appliance. Yellow Machine Software v3.3 Release Notes - Shipped with the Yellow Machine appliance and available online at www.YellowMachine.com. Yellow Machine Software v3.3 Read Me First - Shipped with the Yellow Machine appliance and available online at www.YellowMachine.com. Yellow Machine Software v3.3 Concepts Guide - Available online at www.YellowMachine.com and on the Yellow Machine System Software CD. Yellow Machine Software v3.3 Users Manual - Available online at www.YellowMachine.com and on the Yellow Machine System Software CD. Yellow Machine Software v3.3 Upgrade and Reinstallation Guide - Available online at www.YellowMachine.com and on the Yellow Machine System Software CD. For additional documentation, go to www.YellowMachine.com.

Preface

Typographical Conventions
This document uses different typefaces to indicate different kinds of information. The following table explains these typographical conventions. Font Typewriter Bold Meaning Indicates error messages or screen output. In a command line, indicates information to be entered exactly as shown. Indicates a variable for which you should substitute an appropriate value.

Italics

Contacting Anthology Solutions

Sales: sales@YellowMachine.com or Toll-free Tel: +1-877-936-5600 in the U.S. or 408-454-6700 from outside the U.S. Customer Support: support@YellowMachine.com or Toll-free +1-877-976-5600 in the U.S. or 408-454-7112 from outside the U.S. VAR Support: Toll-free +1-800-720-8406 in the U.S.

Special Messages
This documentation uses the following special messages and icons: Warnings alert you to the danger of personal injury and call attention to instructions you must follow for your personal safety. Cautions call attention to instructions you must follow to prevent damage to system hardware or software, or data loss.

Notes call attention to important information that you should be aware of as you follow the procedures that are outlined in this document.

Recommendations call attention to an item or procedure that is not required but might help improve performance, ease of use, and ease of installation or configuration.

Tools identify the tools that you need to complete a task.

Tips provide suggestions that help you save time.

Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

Chapter0

Upgrading and Reinstalling Yellow Machine Appliance Software

This book covers the following topics: About Yellow Machine Installer About Upgrading Yellow Machine Appliance Software About Reinstalling Yellow Machine Appliance Software Preparing Yellow Machine Appliance Upgrading Yellow Machine Appliance Software Reinstalling Yellow Machine Appliance Software

About Yellow Machine Installer

The Yellow Machine Installer enables you to: Upgrade Yellow Machine appliances system software and supplemental software. Upgrade Yellow Machine Explorer (YME) or Yellow Machine Appliance Control (YMC). Reinstall Yellow Machine appliances system software and supplemental software. To learn about the Yellow Machine Explorer and the Yellow Machine Control, go to the Yellow Machine Software v3.3 Users Manual.

Upgrading and Reinstalling Yellow Machine Appliance Software

About Upgrading Yellow Machine Appliance Software

Recommendation: Anthology Solutions recommends that you back up your data to a separate device. Although an upgrade does not reformat your disk drives and preserves your data, a backup protects against unforeseen events. To upgrade to Yellow Machine Software v3.3, you must have YM Software v2.92 at minimum.

To identify Yellow Machine appliance software version:

1. Log on to the Yellow Machine Manager. 2. From the Yellow Machine Manager, click System > System Status. The System Status window appears, and displays the Yellow Machine Manager version. The Yellow Machine Installer requires approximately 30 minutes to 1 hour to upgrade the Yellow Machine appliances software. With an upgrade, you receive the following: Updates to the Yellow Machine appliances system software. These updates can include fixes to potential issues or enhancements. To download this software, go to www.YellowMachine.com. Updates to supplemental software or installation of new supplemental software. To purchase the supplemental software that runs on theYellow Machine appliance, order the Yellow Machine Software v3.3 Upgrade Kit at www.YellowMachine.com. If you want to request enhancements to the product, contact your Sales representative at the phone number listed in Contacting Anthology Solutions on page 4. When you upgrade, the Yellow Machine Installer does the following: Checks the Yellow Machine appliances partition and format of the disk drives, preserving the data and configuration information. In some cases, checks the Yellow Machine appliances existing software version level and displays a message that indicates if the new version level is older, equal to, or newer than the one you want to replace. Updates both the operating system and root file system sequentially on each installed disk drive. Checks the supplemental software versions on the Yellow Machine appliance and enables you to update existing supplemental software that resides on your Yellow Machine appliance or install new supplemental software. To upgrade a Yellow Machine appliances software, perform the following sequence of tasks: Task 1. Prepare the appliance. For Instructions... Preparing Yellow Machine Appliance on page 8 2. Upgrade the appliance software. Upgrading Yellow Machine Appliance Software on page 11

Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

About Reinstalling Yellow Machine Appliance Software

Caution: Anthology Solutions recommends that you back up your data to a separate device. If you do not choose to preserve your user data when prompted during an installation, the Yellow Machine Installer reformats your disk drives and erases any data that you saved to your Yellow Machine appliance. The Yellow Machine appliance ships with two or four pre-configured disk drives in a RAID 5 configuration with Yellow Machine appliance software preinstalled. Therefore, you do not need to perform an initial installation.You only need to reinstall your Yellow Machine appliance software to resolve unexpected corruption of the Yellow Machine appliances operating system. The Yellow Machine appliances operating system runs Linux version 2.4.25, Debian 3.0 distribution. Do not be surprised if you never need to reinstall your Yellow Machine appliance software. Depending on your configuration, the Yellow Machine appliance requires up to several hours to rebuild RAID. During this time, access to your Yellow Machine appliance is slow. To estimate the amount of time that your specific configuration requires, go to the Yellow Machine Software v3.3 Users Manual. When you reinstall, the Yellow Machine Installer does the following: Reinstalls the Yellow Machine appliances system software. Shortly after the installation process starts, provides an option to erase or preserve all user data. Resets system configuration to the defaults, which are outlined in Yellow Machine Software v3.3 Users Manual. Installs optional supplemental software.

To reinstall a Yellow Machine appliance software, perform the following sequence of tasks:
Task 1. Prepare the appliance. For Instructions... Preparing Yellow Machine Appliance on page 8 2. Reinstall the appliance software. Reinstalling Yellow Machine Appliance Software on page 16

About Reinstalling Yellow Machine Appliance Software

Preparing Yellow Machine Appliance

This procedure assumes the following: You have valuable data on your Yellow Machine appliance. Your administrative PC is powered on. You need a PC to upgrade the Yellow Machine appliance or to reinstall Yellow Machine Software v3.3.

To prepare to upgrade or reinstall:

1. Retrieve the Yellow Machine System Software CD and, if applicable, the Yellow Machine Supplemental Software CD: If you intend to update or install new supplemental software that runs on the Yellow Machine appliance, purchase the Yellow Machine Supplemental Software CD by ordering the Yellow Machine Software v3.3 Upgrade Kit at www.YellowMachine.com. If you intend to reinstall supplemental software that runs on the Yellow Machine appliance, retrieve the Yellow Machine Supplemental Software CD. The Yellow Machine Supplemental Software CD ships with the Yellow Machine appliance.

2. Power on the Yellow Machine appliance. 3. (Upgrade Only) Verify that your RAID status is OK. If RAID status is not OK, you must repair the RAID array before you continue. To verify RAID status, go to the Yellow Machine Software v3.3 Users Manual. To repair a RAID array, go to the Yellow Machine Software v3.3 Users Manual.

4. Back up the data that resides on the Yellow Machine appliance to a disk outside of the Yellow Machine appliance. If you do not choose to preserve your user data when prompted during an installation, the Yellow Machine Installer reformats your disk drives and erases all user data. Although an upgrade does not reformat your disk drives and preserves your data, a backup protects against unforeseen events.

5. Disable your PCs Hibernation/Sleep mode. Otherwise, the upgrade or installation process will not complete promptly.

Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

6. Except for the LAN port connection between the administrative PC and the Yellow Machine appliance, disconnect all other devices that are connected to the WAN and LAN ports on the Yellow Machine appliance. Set up your configuration as shown in Figure 1.

Figure 1 Cabling YM Appliance for Upgrade/Reinstall

7. Except for the connection to the Yellow Machine appliance, disable all other network interfaces, including wireless, on the PC. 8. Record your PCs IP address settings as you change them temporarily during this installation. Record these settings by using Figure 2.

Figure 2 LAN Address Settings Worksheet

Caution: You must set the IP address as follows before you begin the upgrade or installation process. If you do not, your PC will not be able to communicate with the Yellow Machine appliance, and you will be forced to restart the upgrade or installation process. To restart the installation process, you must power off the Yellow Machine appliance. Because the Yellow Machine appliance is already in an upgrade or installation state, the only method to power off the Yellow Machine appliance is to unplug the power cable on the Yellow Machine appliance from the power outlet. This method can cause hard drive failures and data loss.

Preparing Yellow Machine Appliance

9. Set the PCs static IP address and subnet mask as show in Figure 3: a. From Windows XP, click Start > Control Panel > Network and Internet Connections > Network Connections > Local Area Connection > [Properties] > Internet Protocol (TCP/IP) > Properties. The General dialogue box opens. b. Enter 172.16.1.2 in the IP address box and 255.255.255.0 in Subnet mask box. c. Click OK, and close the open Control Panel windows.

Figure 3 Setting PCs IP Address

10. Disable the following on your PC: Anti-virus or worm detection programs Windows firewall Pop-up blocker software FTP and VPN software To upgrade software, go to Upgrading Yellow Machine Appliance Software on page 11. To reinstall software, go to Reinstalling Yellow Machine Appliance Software on page 16.

Next Step

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Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

Upgrading Yellow Machine Appliance Software

You cannot disconnect the PC from the Yellow Machine appliance during the upgrade process. The Yellow Machine Installer requires approximately 30 minutes to 1 hour to update the software on the Yellow Machine appliance.

To upgrade software on the Yellow Machine appliance and the Yellow Machine Control on your PC:
Before You Begin

Do one of the following: Review the information outlined in About Upgrading Yellow Machine Appliance Software on page 6 to familiarize yourself with the upgrade process. If you have not already done so, prepare to upgrade as outlined in Preparing Yellow Machine Appliance on page 8. 1. Do one of the following: If you have the product CD-ROMs, which ship with the Yellow Machine Software v3.3 Upgrade Kit, insert the Yellow Machine System Software CD into your PCs CD-ROM drive. The Yellow Machine Setup Wizard launches. If you downloaded Yellow Machine Software v3.3 from www.YellowMachine.com, double-click the setup.exe file on the Yellow Machine System Software CD. The Yellow Machine Setup Wizard launches.

2. Click Next. The End User License Agreement (EULA) windows appears. 3. Select the I Accept radio button to accept the End User License Agreement, and click Next. The Find Your Yellow Machine Appliance window appears. 4. Do one of the following: If you are upgrading from Yellow Machine Software v2.92 or earlier version, select the My Yellow Machine is not found in the list box above checkbox, select the Yellow Machine appliance that you want to upgrade, and then click Next. If you are upgrading from Yellow Machine Software v2.93 or later version, in the list box, select the Yellow Machine appliance that you want to upgrade, and click Next.

5. If the following message appears, click OK. This message appears if the Yellow Machine Installer detects specific old version of system software on the Yellow Machine appliance that you selected.

Upgrading Yellow Machine Appliance Software

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6. Select the following checkboxes as shown in Figure 4, and click Next: Install full Yellow Machine Control utility Recommendation: Anthology Solutions recommends that you always use the latest version of the Yellow Machine Control on any PC that you intend to use to administer a Yellow Machine appliance. Upgrade system software with your data preserved

Figure 4 Upgrading To Yellow Machine Software v3.3

7. Select an installation folder (the default is C:\Program Files\Yellow Machine\) in which to save the Yellow Machine Control, and click Next. The Yellow Machine Installer installs an updated version of the Yellow Machine Control. 8. If the following message appears, click Yes to shut down the Yellow Machine appliance or to confirm that the Yellow Machine appliance is already powered off.

9. If the Yellow Machine Installer detects a specific incompatible version of the system software and displays the Shutting Down Yellow Machine window, perform the preparation steps listed in that window if you have not already done so, and click Next. These preparation steps are also outlined in Preparing Yellow Machine Appliance on page 8.

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Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

Caution: If you do not perform these preparation steps before you continue, your PC will not be able to communicate with the Yellow Machine appliance.

Figure 5 Preparing for Upgrade

10. If you have not already done so, perform the preparation steps listed in the System Software Installation Preparation Tips window, and click Next. The Installation Status window appears. Caution: During the upgrade process, do not power off the Yellow Machine appliance or disconnect the LAN cable that connects your PC to the Yellow Machine appliance. If you do not adhere to this requirement, your Yellow Machine appliance might hang during the upgrade process.

Upgrading Yellow Machine Appliance Software

13

11. Trigger the upgrade process: a. Press and hold the MODE button on the front panel. b. While pressing and holding the MODE button in, toggle the On/Off switch in the upper center of the rear panel. c. When the green READY LED on the front panel turns on, release the MODE button. Note: During the upgrade process, both FAULT and READY LEDs are on. After a few minutes, both LEDs begin blinking. Several minutes later, the FAULT LED turns off. The READY LED remains on and blinking until the upgrade process completes. The upgrade process for the Yellow Machine System Software CD requires 30 minutes to 1 hour to complete. When the upgrade completes successfully, the Installation Finished window appears.

Figure 6 Upgrading of System Software Finished Successfully

12. Do one of the following: If you want to update or install supplemental software that runs on the Yellow Machine appliance, insert the Yellow Machine Supplemental Software CD. The Software Package Selections window appears. To purchase the Yellow Machine Supplemental Software CD, order the Yellow Machine Software v3.3 Upgrade Kit at www.YellowMachine.com. If you do not want to update or install supplemental software that runs on the Yellow Machine appliance, select the No I do not have an additional CD checkbox, click Next, and click Finish. You do not need to continue to the next step.

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Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

13. From the Software Package Selection window, install the supplemental software: a. Select the Install radio button or the Upgrade radio button. If you want the new packages (such as media player support) that Yellow Machine Software v3.3 offers, select the Install radio button. If you only want to upgrade your existing supplemental packages, select the Upgrade radio button. b. Select the checkbox that corresponds to the supplemental package(s) that you want to install or upgrade as shown in Figure 7.

Figure 7 Upgrading Supplemental Software Package

c. Select the checkbox that corresponds to the supplemental package(s) that you want to install or upgrade as shown in Figure 7, and click Next.The Software Package Installation Option Confirmation window appears. d. Confirm your selection, and click Next. The Yellow Machine Installer upgrades or installs the supplemental software packages that you selected, and then the Installation Finished windows appears. 14. Select the No, I do not have an additional CD checkbox, and click Next. Yellow Machine Software v3.3 has only one Supplemental CD. 15. When the following message appears, click OK. The Yellow Machine Software Installation Complete window appears. 16. Click Finish to exit the Yellow Machine Installer. 17. If applicable, return your configuration to its original state: a. Re-enable the firewall and anti-virus/worm-detection software on your PC. b. Connect the network cables as they were prior to performing Step 8 of Preparing Yellow Machine Appliance on page 8. c. Change the PCs IP address back to the values you recorded in Step 6 of Preparing Yellow Machine Appliance on page 8.

Upgrading Yellow Machine Appliance Software

15

18. Ensure that you can access the Yellow Machine appliance that you upgraded: a. Launch the Yellow Machine Control. b. Click Explore. c. In the list box, double-click on the Yellow Machine appliance that you upgraded. If you do not see your Yellow Machine appliance, power on and power off the Yellow Machine appliance, and then try again.

Reinstalling Yellow Machine Appliance Software

You cannot disconnect the PC from the Yellow Machine appliance during the installation process. The installation process requires approximately 30 minutes to 1 hour to complete, and another 30 minutes to initialize (prepare) the disk drives. If you have a RAID 5 configuration, the Yellow Machine appliance requires up to several hours to rebuild RAID. During this time, access is slow. To estimate the amount of time that your configuration requires, go to the Yellow Machine Software v3.3 Users Manual.

To reinstall software on the Yellow Machine appliance and the Yellow Machine Control on your PC:
Before You Begin

Do one of the following: Review the information outlined in About Reinstalling Yellow Machine Appliance Software on page 7 to familiarize yourself with the installation process. If you have not already done so, prepare to reinstall as outlined in Preparing Yellow Machine Appliance on page 8. 1. Do one of the following: If you have the product CD-ROMs, which ship with the Yellow Machine appliance, insert the Yellow Machine System Software CD into your PCs CD-ROM drive. The Yellow Machine Setup Wizard launches. If you downloaded Yellow Machine Software v3.3 from www.YellowMachine.com, double-click the setup.exe file on the Yellow Machine System Software CD. The Yellow Machine Setup Wizard launches.

2. Click Next. The End User License Agreement (EULA) windows appears. 3. Select the I Agree radio button to accept the End User License Agreement, and click Next. The Find Your Yellow Machine Appliance window appears. 4. From the list box, the Yellow Machine appliance on which you want to reinstall software, and click Next. If your Yellow Machine appliance does not appear in the list box, select the My Yellow Machine is not found in the list box above checkbox, and try again.

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Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

5. If the following message appears, click OK. This message appears if the Yellow Machine Installer detects specific old version of system software on the Yellow Machine appliance that you selected.

6. Select the following checkboxes as shown in Figure 4, and click Next. Install full Yellow Machine Control utility Recommendation: Anthology Solutions recommends that you always use the latest version of the Yellow Machine Control on any PC that you intend to use to administer a Yellow Machine appliance. Format hard disks and install system software

Figure 8 Reinstalling Yellow Machine Software v3.3

7. Select an installation folder (the default is C:\Program Files\Yellow Machine\) in which to save the Yellow Machine Control, and click Next. The Yellow Machine Installer installs an updated version of the Yellow Machine Control.

Reinstalling Yellow Machine Appliance Software

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8. From the New Installation of Yellow Machine Appliance Storage window, specify the file system and RAID configuration, and click Next. Note: If you have a 2-disk Yellow Machine appliance, you cannot choose RAID 5 as that configuration requires at least three disk drives. To learn about the benefits of Journaling File System (Journaling FS), go to the Yellow Machine Software v3.3 Users Manual. You can enable Journaling FS after you perform the installation, but you must enable this feature before you save user data to the Yellow Machine appliance. To learn about the benefits of different RAID configurations, go to Yellow Machine Software v3.3 Users Manual.

9. If the following message appears, click Yes to shut down the Yellow Machine appliance or to confirm that the Yellow Machine appliance is already powered off.

10. If the Yellow Machine Installer detects a specific incompatible version of the system software and displays the Shutting Down Yellow Machine window, perform the preparation steps listed in that window if you have not already done so, and click Next. These preparation steps are also outlined in Preparing Yellow Machine Appliance on page 8. Caution: If you do not perform these preparation steps before you continue, your PC will not be able to communicate with the Yellow Machine appliance.

Figure 9 Preparing for Installation

11. If you have not already done so, perform the preparation steps listed in the System Software Installation Preparation Tips window, and click Next. The Installation Status window appears.

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Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

Caution: During the installation process, do not power off the Yellow Machine appliance or disconnect the LAN cable that connects your PC to the Yellow Machine appliance. If you do not adhere to this requirement, your Yellow Machine appliance might hang during the installation process. 12. Trigger the installation process: a. Press and hold the MODE button on the front panel. b. While pressing and holding the MODE button in, toggle the On/Off switch in the upper center of the rear panel. c. When the green READY LED on the front panel turns on, release the MODE button. Note: During the installation process, both FAULT and READY LEDs are on. After a few minutes, both LEDs begin blinking. Several minutes later, the FAULT LED turns off. The READY LED remains on and blinking until the installation process completes. 13. After 5 minutes and when the following message appears, determine whether you want to save or permanently remove all user data.

If you click Yes, this option enables you to reinstall your Yellow Machine appliances system softwarewithout permanently removing the data that you already saved to your Yellow Machine appliance. The installation process for the Yellow Machine System Software CD requires 30 minutes to 1 hour to complete. When the installation completes, the Installation Finished window appears.

Figure 10 Reinstallation of System Software Finished Successfully

Reinstalling Yellow Machine Appliance Software

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14. Do one of the following: If you want to install supplemental software that runs on the Yellow Machine appliance, insert the Yellow Machine Supplemental Software CD. The Software Package Selections window appears. The Yellow Machine Supplemental Software CD ships with the Yellow Machine appliance. If you do not want to install supplemental software that runs on the Yellow Machine appliance, select the No I do not have an additional CD checkbox, click Next, and click Finish. You do not need to continue to the next step.

15. From the Software Package Selections window, install the supplemental software: a. Select the Install radio button.

Figure 11 Reinstalling Supplemental Software Package

b. Select the checkbox that corresponds to the supplemental package(s) that you want to install as shown in Figure 11, and click Next.The Software Package Installation Option Confirmation window appears. c. Confirm your selection, and click Next. The Yellow Machine Installer installs the supplemental software packages that you selected, and then the Installation Finished windows appears.

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Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

16. Select the No, I do not have an additional CD checkbox, and click Next. Yellow Machine Software v3.3 has only one Supplemental CD.

Figure 12 Installation of Supplemental Software Finished Successfully

17. When the confirmation message appears, click OK. The Yellow Machine appliance begins to reboot, and the Yellow Machine Network Setup window appears.

18. Exit the Yellow Machine Appliance Network Setup window. The Yellow Machine Software Installation Complete window appears. 19. From the Yellow Machine Software Installation Complete window, click Finish to exit the Yellow Machine Installer. The Yellow Machine Control launches. 20. Wait for the Yellow Machine appliance to reboot. The FAULT LED turns off after the Yellow Machine appliance reboots. 21. Allow the Yellow Machine appliance to initialize (prepare) the disk drives and rebuild RAID. The Yellow Machine appliance requires 30 minutes to initialize (prepare) the disk drives. Afterward, your can access and save files on the Yellow Machine appliance. Depending on your configuration, the Yellow Machine appliance requires up to several hours to rebuild RAID. During this time, access to your Yellow Machine appliance is slow. To estimate the amount of time that your specific configuration requires, go to the Yellow Machine Software v3.3 Users Manual.

Reinstalling Yellow Machine Appliance Software

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22. If applicable, return your configuration to its original state: a. Re-enable the firewall and anti-virus/worm-detection software on your PC. b. Connect the network cables as they were prior to performing Step 8 of Preparing Yellow Machine Appliance on page 8. c. Change the PCs IP address back to the values you recorded in Step 6 of Preparing Yellow Machine Appliance on page 8. 23. After the Yellow Machine appliance rebuilds RAID, ensure that you can access the Yellow Machine appliance: a. Launch the Yellow Machine Control. b. Click Explore. c. In the list box, double-click on the Yellow Machine appliance. If you do not see your Yellow Machine appliance, power on and power off the Yellow Machine appliance, and then try again.

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Yellow Machine Software v3.3 Upgrade and Reinstallation Guide

Anthology Solutions, Inc. Tel: (408) 454-6700 Fax: (408) 970-4731 www.anthologysolutions.com or www.YellowMachine.com Sales: sales@YellowMachine.com or Toll-free (877) 936-5600 Customer Service: support@YellowMachine.com or Toll-free (877) 976-5600

22-0053