1.

You are the director of sales and marketing for a major hotel located in a large metro area of Texas. A state agency contracts with your hotel to host a $10,000 function for its annual conference. The event goes very well. You submit an invoice to the agency representative that accurately describes what was provided: $5,000.00 $3,000.00 $2,000.00 $10,000.00 For Food For Alcoholic Beverages Room and AV charges Total

The representative calls you upon receipt of the invoice and says that she had a verbal agreement with Paul (one of your staff that has since left the company) that the invoice would reflect only food, room, and AV charges as the state will not pay for alcoholic beverages. She insists that you send over a revised invoice pursuant to the verbal agreement. What do you do? Why? - Insurance discussion here - a state entity in TX cannot contract and pay for alcohol at an event ** 2. As a consultant, you have been asked to develop procedures for recruiting and selecting employees for an 800 room hotel set to open in 6 months. Describe the key concerns you would need to address and how you would address them. 3. You and a friend from school have chosen to enter the restaurant and nightclub industry. You have solicited 10 other "friends" to invest $100,000 each. How (what entity and concept) will this business be operated and why? Describe the major administrative and legal concerns you will have with regard to pre and post opening. What types of insurance will you need and why? 4. You are the Human Resources Director of the XYZ Hotel. It has come to your attention, through the employee grapevine, that one of your male Executive housekeepers is making romantic overtures to several of the female housekeepers. How will you handle this situation? Be as specific as possible given the page length limitation. Please address all issues and concerns including: yours, the accused, privacy, and solution. 5. The Director of Risk Management has asked her extraordinary rising star, you, to evaluate the number of lawsuits and workers compensation claims that have occurred at your three hotel chain in the last year and to create an action plan to reduce the number by 75%. Your analysis shows over 50 lawsuits and comp claims. The reasons for the lawsuits vary from slips and falls, to alcohol related injuries, to theft of guest property and assaults in the parking lot. The comp claims are primarily back injuries from the kitchen, banquets and housekeeping. How can

6309 Spring 2012

rev. 04/11/12

you meet your goal? Does it matter if one of your properties is in high crime area? 6. Define the relationship between a franchisor and a franchisee from a legal perspective (in other words is it a partnership, alliance, or other); how does the introduction of a management company impact that relationship? If Priya was injured in a swimming pool accident at a major hotel chain that was operated by a franchisee, and the injury was directly caused by the franchisees failure to comply with the Graham-Baker Pool Act, what arguments would Priyas counsel make in attempting to hold the franchisor liable for her injuries in addition to the franchisee? What arguments would the attorney for the franchisor make in order for the franchisor to avoid liability?

6309 Spring 2012

rev. 04/11/12