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OP Distribution WarehouseStorage and FulfillmentService Rates

On Recelpt Storage '
$8.50 per palll or part there of. $6.10 per pallet on hand al zath of monih MinlmunStoregeper Month $10.00

Handling Charges for Shioment$

PeJ Ordor Charge Plus

Full productlon carton or Less than full cadon

5 $2.5

$ .50 per Carton $ .15 per book $11.55

or
Full BandedPallet MElerial used In Shlbmel1ls Materlal Included the Per orderCharoe is In above Rsturned Merchandlse Per Titla:$.15 per book minimum $2.00
DlSpOSal Paymentby C.sdlt Card $ 7.75per Tltls+ .os per pound purchasos Indivaduel thro6 p6rc6nt(3%) of amountcharged

All lnvoicas lulllllmenlar6 Net 30. Shipmenls accounts for lor over 60 days will be held p6ndan0 paymcnl ac6ounllf you havcany quesllom, pleasecontacl offlce. ot our 'lncludesFlreand exlended covgrage basedon coBtvslueper bookol lasl painling.

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rev. 08/03

QP Distribution Warehouse Storage and Fulfillment Service Rates

On Receipt Storage ' or $9.25per pallet pan threof. $6.70p6r palleton handat 28thof month per Month920.00 Minimun Storage

Handllng Charges for Shlpments Per Order Charge plus Full productlon carton or Less than full carton or F u l l B a n d e dP a l l e t $ .90 per Carton $ .15 per book $13.70 $2.65

Matorial usod In Shlpments l/aterialis included the Per orderCharo in above Returned Merchandlse Per Title:$.15 per bookminimum $2.00
Dlsposal Paymontby Credlt Card $ 7-75per Ti e + .05 per pound purchases Individual three percent(3%) of amountcharged

All invoices fullillment Net 30. Shipments accounts lor are for over 60 dayswill be held pending paymenl account youhavanyquostions, please of ll contact oflics. our 'lncludes Fireandextended coverage based costvalueper bookof lastprinting. on

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Effective Date 3/01/04

rev.01/04

Q P Distribution P.O. Box 220 Goleta.CA 93116

Date: 1/30/04 To: All Clientsof QP Distdbution From: David Schaefer

Manager Operations RE:PriceIncrease

costs in operations over the past two We have absordedadditional years. We need to maintainour levelsof warehousing service. and as We maintain safe, insuredand securewarehouse well as in bound a frieghthandling equipment. fulfillment Our services are and outbound carefullymonitoredfor efficencyand accuracy. We are proud of and happyto haveyou as our customer. our facility I have providedwith this letter,our new servicerate sheet. The new ratestake effectMarch l,2004. Thesenew rateswill allow us to continueto providethe servicesyou have grownto expectfor Q P Distribution. ThankYou for your business. SinceqelY,
,'/
/ , /. il

' r'Ld^/ /t'/'-'Davi6Schaefer Manager Operations

(805)692-0043

(888)281-5170

Fax (80s)967-5133