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How do the culture, politics and the economy of a nation influence its practice?
Draw on the unit readings and on case study examples to illustrate your points.
The roles of public relations are often associated with spin doctoring, image
management, media manipulation and self promotion. Unlike in America, there’s not much
need for lobbying and the function of public relations varies from country to country.
However, the primary function of public relations is to assist in image management, and to
One of the most notable and earliest events of public relations was the history of Lady
Godiva. She was known as the woman who rode through Coventry naked except covered in
her long hair in order to reduce the town’s taxes. Indirectly, she was a great lobbyist in her
time because her actions managed to affect and reduce the high taxes policy at that time.
However, the person who coined the term public relations in 1923 in a publication titled;
Crystallizing Public Opinion is Edward Bernays. The practice of public relations has since
The history of public relations has existed even way before the people understood the
concept of public relations. The practice of public relations has since evolved due to some
factors such as the culture, economy and politics of a nation. Asia in general, the practice is
very much contributed by the trading and business practice with the other countries such as
the American and the European nations. Malaysia for example, is the 13th trading nation in
the world while Australia currently has a Bilateral Free Trade Agreements with New Zealand,
politics and the current economy. These 3 factors are important in describing the way public
relations is practiced. Every country is becoming more diverse through migration and inter-
cultural matrimony, changing the way public relations functions. In some countries, public
As a trading nation, Malaysia welcomes MNC and these MNCs not only set up their
offices here, they also brought in their culture, values and practices known as the power
relation. These MNCs will slowly bring in foreigners to assist in their establishments and
most of them settle in the country and some even marry local women which further
contribute to the concept of power relation. For example, Japanese companies such as Honda,
Suzuki or Toyota resulted in the Bon Odori festival that attracts thousands of Japanese every
year.
Besides that, with the high influx of foreigners into Malaysia, local hypermarkets
have started to cater to these foreigners by importing food stuff and goods from their
countries. Because of this, Malaysians have more options and are more knowledgeable in the
culture and food of other countries. For example, Cold Storage has branches in “prestigious”
geographic locations such as Hartamas, Bangsar and Damansara and they sell couscous, mac
Besides importing their technology, people, goods and services, they also imported
their culture of CSR which is the acronym of Corporate Social Responsibility. CSR started in
the developed nations because they felt the need to give back to the community. The found
out that companies who adopted CSR are more favorable compared to other companies who
don’t. The success of CSR was encouraging and was more successful than expected. When
these international MNCs enter the Asian continent, the brought along CSR and introduced it
to the big local players in the country. CSR became even more successful in Malaysia
because the government decided to reduce their taxes to encourage these MNCs to contribute
to the community.
The practice of public relations is hugely influenced by the culture of a country. For
example, in Malaysia, employers have to consider the traditions of 3 races before they
officially open a factory or a business. They are expected to officiate the opening ceremony
with “kompang” for the Malays, big, huge bundles of red firecrackers for the Chinese and
Besides that, they have to consider the festivals in Malaysia. They have to respect the
Malays and their fasting month which during this time, they are not offered food or drinks
and they have to leave earlier to fulfill their prayers and then get ready to “buka puasa”. For
the Chinese, they have to give Mandarin oranges during Chinese New Year and the Indians
Such practices are called “Glocalization” which MNCs adapt and conform to the local
practices. According to Maynard and Tian (2004), glocalization is the process whereby global
consumer demand. The term glocalization is a cross between global and local which brings
the meaning; Think global, act local. Few examples of MNCs who does just that are HSBC
and McDonalds. In the case of McDonalds, one of the reason they’re so successful is because
the understood the concept of glocalization. Anywhere around the world, there will always be
a McDonalds and their menu varies from country to country. In Malaysia, they have porridge
called McBubur but you can’t find it in any other McDonalds outside Malaysia. The most
fascinating are the figurines of Ronald McDonalds outside the stores. The McDonalds in
Bangkok shows Ronald with his palms together and doing a Namaste while the one in Japan
shows him waving one arm and the one in Malaysia shows him sitting down with his arms on
For HSBC, they always tailor their advertisements to show a country’s values and
people. In one HSBC advertisement, they divided the page into 3 columns with the same
picture of a hand with the fingers together. The first column says; EGYPT: Be patient, the
second column says: ITALY: What exactly do you mean? And the last column says;
GREECE: That’s just perfect! And at the bottom of the advertisement; never underestimate
the power of local knowledge. Humans are generally ego centric and they will feel some kind
of pride when global companies like HSBC who took the time to study their country’s
culture. This increases the confidence of their customers because HSBC takes the time to
understand local cultures and beliefs. In this case, even the local semiotics.
it will be considered rude to turn up at a business meeting empty handed but presents and
souvenirs are considered bribery which is a criminal act in most Western countries according
to Curtin-Gaither (2007)
Culture as an influence has come to the point that the global cultural economy is
confused and the result of this confusion is glocalization. According to Appadurai (1990) the
trend of the global culture is either “promoting a global common culture (cultural
At the moment, the issue of globalization is mainly contributed by the US and the
global mass culture is pre dominantly a saturation of American goods and values according to
Hall (1991) The most influential brands are mainly dominated by Americans and these brands
aren’t just used in America, its presence is felt all over the world making America a producer
of global discourse. Brands such as Nike, Adidas, Coca Cola, Facebook, MTV and
McDonalds are not just brands anymore, but more of a lifestyle. Teenagers wearing Nike
shirts and shoes, carrying Adidas bags, drinking Coke and eating McDonalds for lunch and
dinner while watching MTV is the way of life for some teenagers. The situation has become
more rampant in Malaysia because local hypermarkets such as Mydin has taken steps to ban
Coca Cola and also certain “mamak” stalls refuses to stock up on Coca Cola as move to ban
Coca Cola. Besides that, corporations especially McDonald’s in Malaysia is under pressure
because people are more aware and educated of the inhumane treatments towards the
animals.
The European continent especially Germany on the other hand is different from
Malaysia or Australia. Germany has many red tapes or restrictions making it difficult for
American brands, influence and culture to penetrate their conservative nation. Facebook is
the primary social networking tool in Malaysia and Australia but it’s relatively unknown in
Germany because most German uses their own German social networking tool. The same is
said for MSN Hotmail accounts. While most Malaysian and Australians have a Hotmail
account, Germans uses GMX accounts which is provided by a German based company. This
with Habermas public sphere theory in which the politicians utilizes public relations as a tool
to project their ideas, messages and beliefs unto the general public. The recent political issue
was the Beijing Olympics when Mioke was asked to lip sing while the real singer, Pei Yi
wasn’t considered pretty enough. Organizers later defended their move by saying that “it was
about projecting the right image for China without regards to honesty and the audience” (The
Star) The “image” China was trying to project was idealistic because the nation and the
political parties were scrutinized in ever minuscule detail because of its reputation as a
communist country.
According to Sriramesh, Asia and Western have a very different concept of public
relations. Western countries define public relations as a platform for elections and public
debate which is what Barack Obama is currently working on. He has been praised for his
public relations tactic when he managed to make Oprah Winfrey “cried her eyelashes off”
during his acceptance speech. (TIME) While in Asia, alternative views are encouraged in
theory but not in practice (Sriramesh) with the example of Raja Petra Kamarudin who was
On a Malaysian level, the most covered issue was the murder case of Mongolian
model Altantuyaa which was associated with the Deputy PM Najib who denied all
allegations. That issue turned out to be the most widely covered news that attracted
international news coverage from Singapore and even Al Jazeera. However, political and
economic factors are dependent on each other in order to influence the practice of public
relations.
country’s decision making ability is influenced by the economic direction that determines a
country’s stability and development” besides that, he also added that, “due to the ever
changing and ever evolving political systems and democratization, the practice of public
A country’s current economic situation can sometimes be bad or good for the practice
of public relations. Pluralistic governance that promotes more flexibility where the market
offers goods and services and these providers favor strategic public relations to attract the
buyers. However, in more developed governance where there are a lot of competitions,
private entrepreneurship is preferred. In which the government becomes the target or the
In conclusion, the practice of public relations has evolved over the time due to many
factors but one thing is for sure, the practice has faced many challenges such as the need to
standardize the practice to encourage more ethical public relations practitioners. The practice
of public relations no longer consist of writing press releases for the media but presently,
practitioners are faced with many ethical dilemma and the job scope is no longer limited to
writing press releases but also to build “relationships” with the “public” which is where the
term public relations come from. Public relations practitioners are adaptive to the challenging
nature of the practice. The function of public relations has blurred between, event organizer,
(1980 words)