One-day connected forum and workshops 13-14 June 2012, Citigate Central, Sydney

|Strategy | Leadership| Culture | Communication | Employee Engagement |

#change

$1495 + GST Before 11 May 2012 (Save $200)

Achieving an Organisational Evolution through

Change Management

Post-forum workshops

Thursday, 14 June 2012

[A] [B]

Organisational change management: the rewards of effective communication Mimi Lee, Organisational Change Management Consultant, Hewlett Packard Being a change-savvy team Helen Palmer, Principal Consultant, RHX Group

Hear from our expert panel of speakers:

Qantas Airways Change Management Institute Carbon Group Change Consultants Department of Primary Industries (VIC) PwC Australia

Forum featuring an interactive debate:

Dealing effectively with resistance to change
Involve and work with the resistors Ignore and work around the resistors

Victoria Keesing, Partner, PwC Australia

Victoria is a Partner in Advisory Practice and specialises in performance improvement and organisational change. She has over twenty years experience undertaking large scale change projects across a large number of industry sectors including Finance, Transport and Government. .

Lorna Treutlein, Change Consultant within Professional Services

Lorna is a senior change manager with 20 years' experience delivering change projects .With experience in the public sector and private industry, Lorna has worked for leading organisations in professional services and finance including KPMG Australia, AMP, NAB, St George, CBA and Aussie Home Loans.

Ausgrid

Supported By:

Produced By:

w w w. a r k g r o u p a u s t r a l i a . c o m . a u

|Strategy | Leadership| Culture | Communication | Employee Engagement |

Achieving an Organisational Evolution through

Change Management

Organisations constantly find themselves undergoing change and moving through transitional periods, so it is therefore crucial to know how to actively and effectively manage the change process to ensure that all objectives are met and that business continues to function efficiently. In order to see change initiatives through successfully, those responsible for them need to first identify a strategy that will work for their particular situation and find the best means of implementing it. Beyond that they must effectively utilise communication frameworks and seek to actively engage the organisation and develop a culture conducive to change.

It is also important to have the leadership of the organisation onside, to help minimise and negate any barriers to change. This forum will provide practical insights on how to deal with these challenges and will assist you with: Devising change management strategies that match organisational objectives Linking communication strategies with change initiatives Overcoming roadblocks to change and effectively engaging the organisation Engaging the support of organisational leaders and developing change champions Implementing new processes during and after change to ensure a smooth transition

CONNECTED FORUM
8:30 9:00 Registration and refreshments Chairpersons opening remarks Theodora Zourkas, Independent Organisational Development Executive

Wednesday,13 June 2012

1:00 2:00 Networking lunch Managing change from the top: The role of leadership an Ausgrid case study Employee engagement: involving top management in selling and communicating change Enforcing change governance: ownership and accountability Change champions: vehicles for success Communicating responsibly: clear and visible feedback and escalation paths Continuous improvement: what comes after?

9:15

Making change management an organisational priority Why organisations need to focus on their ability to manage change, from the boardroom down Aligning organisational change management capability to business strategy and agility Understanding industry benchmarks and key change measures 2:45

Caroline Perkins, Director, Carbon Group Change Consultants; President and Spokesperson, Change Management Institute
10:00 Implementing a change strategy Identifying a strategy that will work for your particular situation and finding the best means of implementing it Effective strategies for communicating change to individuals, teams and the organisation as a whole Embedding change in the company processes and culture

Maree Slater, Executive General Manager- Human Resources, Ausgrid

Developing a strategic communication roadmap for change business case studies Incorporating a communication plan in your change strategy Devising a communication timeline that coincides with crucial points in the change process Targeting communication, including the impact of language

Rebecca Keith, Senior Change Manager, Specialising in Private & Institutional Banking and Finance

Victor Zalakos, Change and Communications Consultant 10:45 11:15 Morning refreshments and networking Engaging employees in the change process a Department of Primary Industries case study Demonstrating the need for change Changing attitudes, behaviours and culture around change Providing training and support to employees

3:30
4:00

Afternoon refreshments and networking

Reviewing and evaluating the change process a Qantas Airways Transformation case study Examining the dynamics that contribute to the success or failure of change and transformation initiatives in your organisation Recording the learnings and making them available for future reference Measuring your organisations evolution after restructuring

Stacey Walton, Manager Organisational Change, Department of Primary Industries (VIC)

12:00 Interactive debate: Dealing effectively with resistance to change The debaters will each pt forward their arguments about dealing with resistors, and then the floor will be opened to questions from the audience. The best way to deal with resistance to change is to involve the resistors and work with them Debater: Victoria Keesing, Partner, PwC Australia The best way to deal with resistance to change is to ignore the resistors and work around them Debater: Lorna Treutlein, Change Consultant within Professional Services
Facilitated by: Theodora Zourkas, Independent Organisational Development Executive

Johanne Parniczky, Executive Manager Change, Workplace Transformation, Qantas Airways

4:45 Chairpersons closing remarks and end of connected forum

POST-FORUM WORKSHOPS -Thursday, 14 June 2012

Organisational change management: the rewards of effective communication

Registration: 9.00 am Workshop time: 9.30 am - 12:30pm Facilitated by: Mimi Lee, Organisational Change Management Consultant , Hewlett Packard

About the workshop: Communication plays a pivotal role in engaging your people on the change journey, especially during periods of uncertainty. An effective communication campaign can greatly strengthen the trust and relationship between affected employees and the project, influence your key stakeholders, and support the rest of project and change activities to ensure a successful project delivery. The session will include an overview and hands-on case studies activities for the participants. Take aways from this workshop include: - Overall understanding of how communication activities fits into organisational change management and complement the overall project activities - Outline of what should be included in a typical communications strategy and plan, including key communication activities and channels - Be able to produce a sample communications plan in a practical exercise About your workshop leader: Mimi Lee is a Senior Organisational Change Management Consultant within a top-tier consulting practice. With demonstrated experience in developing and executing effective change and communication strategies for large scale global projects, Mimis primary expertise is in organisational design, leadership development, organisational culture, stakeholder engagement, communications, as well as facilitating training and workshops.

Being a change-savvy team

Registration: 1.00pm Workshop time: 1.30 pm - 4.30pm Facilitated by: Helen Palmer, Principal Consultant, RHX Group

About the workshop: Managing change is both a professional expertise and a valuable skill for every individual. As organisations seek to respond to constant change, there is a need to grow internal capability for dealing with change. What attributes, expertise and knowledge can be cultivated by Managers and team members to acquire a change-savvy disposition? And how do you know when you need more than a basic approach and need to call in a professional expert? In a highly interactive session, you will experience activities and explore frameworks to increase your generalist ability in shaping and making change at the local level, and participating in enterprise change.

About your workshop leader: Helen is a organisational change and learning facilitator. She helps organisations make the most of their people, knowledge and information to grow their capability. With 20+ years applied experience, Helen has shaped and facilitated information and knowledge-related change in large and small organisations in New Zealand and Australia. Helen is passionate about enabling micro changes that empower the bottom and middle levels of organisations. She is also a member of the Change Management Institute.

5 WAy S T O B O O K yO U R P L A C E AT T H I S E v E N T
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Achieving an Organisational Evolution through Change Management

13-14 June 2012, Citigate Central, Sydney
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Booking conditions 1. Bookings can be submitted at any stage prior to the event, subject to availability. A limited allocation is being held and booking early is therefore recommended. In the event of the booking not being accepted by Ark Group Australia the total amount will be refunded. 2. Payment must be received in full prior to the course. 3. All speakers are correct at the time of printing, but are subject to variation without notice. 4. If the delegate cancels after the booking has been accepted, the delegate will be liable to the following cancellation charges: Cancellations notified over 45 days prior to the event will not incur a cancellation fee. In the event of a cancellation being between 45 and 30 days prior to the event, a 20% cancellation fee will be charged.
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