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Dileep Kumar K

Email: Dileepctm@gmail.com Mobile: 91+9960297772 91+8983004864

Professional Credentials: Having 3+ years of Experience in Bath Monitoring & Scheduling in Control-M and Telecom testing. UNIX knowledge- Off-Shore/ Remote Support in 24X7 working environment using VPN, Citrix Client.

Having 2+ Years of Experience in Bath Monitoring & Scheduling in Control-M (V6.2, V6.3 & V6.4). Part of Control-M Operations which includes Monitoring and Scheduling on UNIX based scripts. Scheduling new Jobs as per the Client requirements. 24/7 alert monitoring & deletion in GAS, alert notification as per job docs & resolution at time to reduce business impact. Handling basic control-M stuffs as: hold & release, run & rerun, pull & release, order out the job & stream, status of resource & nodes etc. Document learning and circulate it to the team members for better transparency. Perform Control-M administration duties such as calendar creation and maintenance, user management & user accounts. Respond and Resolving IM tickets & CTMCRs within the stipulated timeframe defined. Gained knowledge on Dimensions. Good knowledge on Autosys version 4.5 Hands on experience of creating jobs in Autosys using JIL file. Knowledge on Ticketing tool like BMC Remedy, Peregrine Good knowledge on UNIX shell scripts. Knowledge on SSH-clients. Co-ordinate with other team members to resolve issues reports via the ticketing system and mails. Having good knowledge of SDLC, STLC, levels of testing. Preparation of Test cases, Defect Report, Traceability matrix, and Test log Instrumental in the Creation of the Test Scenarios to be considered for Manual Testing Experience in Design, Development and Execution of Test Cases. Reporting bugs using Excel sheet and VSS.

Employment Summary:

Working as a Software Engineer in Wipro Technologies PVT.LTD, Pune from March 2011 to till date.

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Worked as a Citrix Administrator in ACCENTURE SERVICES PRIVATE LIMITED, Bangalore from June 2009 to March 2011. Worked as a Project Trainee for XIUS-bcgi (A Division of Mega soft Ltd,), Hyderabad from Sep 2007 to Sept 2008.

Relevant Skills: TOOLS : Monitoring Tools Control-M Enterprise Manager Control-M Desktop (DB) GAS (global alert server) Lotus Notes (Job docs) SAP SSH-Client
BMC Remedy

Peregrine Autosys Course Completion

CCNA (Cisco Certified Network Associate)

PROFESSIONAL CERTIFICATION 1Y0-A05 Implementing and administration of Citrix XenApp 5.0 for Windows Server 2008.

Educational Qualification: B Tech (IT) Information Technology from Anna University.

PROJECT EXPERIENCE: Project #:1 Form Role

Tools

: Wipro Technologies PVT.LTD Pune : Software Engineer.

: Control M, BMC Remedy, SQL Tool, UNIX Vi Editor

Roles & Responsibilities:

Batch jobs monitoring in Both Monitoring & Scheduling in Control-M ( V6.3 & V6.4 ).

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Working as an Off-shore scheduler for Control-M. Monitoring all critical process per process. Monitoring all critical process per process, and completing all critical/scheduled tasks under scheduled SLA time. Monitoring SAP jobs and provides necessary resolution of failures. Creating all the jobs and moving them in production, editing the calendars, jobs, jobdocs etc, Scheduling the jobs as per clients request Performing post-processing actions based on execution results. Troubleshoot issues with production jobs and be able to resolve this issue independently while on-call. Monitor execution of daily job schedules for exceptions in order to proactively determine areas for improvement. Handle alerts and notifications. Monitor Control M application like Control-M Configuration tool and Control-M Desktop. Closely monitor the critical batch process which runs daily Perform Control-M administration duties such as calendar creation and maintenance, user management, user accounts Project #:2 Form Client Role : : : Accenture PVT Ltd Bangalore Reliant Energy U.S. Citrix administrator.

Roles & Responsibilities: Off-Shore/ Remote Support in 24X7 working environment using VPN, Citrix,Remote Desktop & Control-M. Performing day to day monitoring of scheduled jobs, contacting application team for failed jobs, completing the scheduled jobs (Scheduled task like Billing, Dunning and Printing etc) within SLA.. Scheduling Of control-M Jobs includes Creation the Jobs, Scheduling the jobs according to clients requirement, modifying the jobs. Monitor execution of daily job schedules for exceptions in order to proactively determine areas for improvement. Monitor the alerts which come through to the on call mobile phone, Emails in addition to monitoring the GAS of Control M. Initiate appropriate action to address the alerts Provide inputs to the Nightly batch report, daily Corporate & Retail Abend report. Monitoring all Customer Application jobs in Control-M and Reporting jobs status. Batch Jobs Administration. Holding, Freeing, Deleting, Re-running jobs, Forcing/Ordering new jobs in Control-M per Clients requirement. Monitoring & killing sap & spawn jobs in SAP using sm37. Monitoring & scheduling jobs during outages at weekends & at holidays.

Project #:3

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Title : SONETEL Soft PBX Client : SONETEL. Test Approach : Manual Testing, SIPP, Ethereal, Toad Environment : C, C++, Oracle 10g, XML, Windows Server2003, RHEL 4.0. Protocols : SIP STUN, RTP, HTTPS, and RADIUS. Team Size :8

Description: The Sonetel Soft PBX is combined solution for Service provider and enterprise networks. The solution allows Service Providers to distribute provision and manage Sonetel SoftPBXs deployed at the premises of their Enterprise customers. The licensing model, flexibility offered to the System Integrator, centralized administration and the business model adopted is innovative. This Solution is built using VOIP technology. Soft PBX: It consists of REGISTRAR, SIP-PS, B2BUA, Presence, NRS, Database, HTTP server, STUN. REGISTRAR: This accepts REGISTER Request and places the information it receives in those requests in to the location service for the domain it handles. B2BUA: It accepts the call based requests from the user through SIP-PS and stores the call related Information in the database. Roles and Responsibilities:

Holding critical jobs in case of a server crash / Database down to avoid Production Jobs Reviewing and understanding the BDDs, CCPs, identifying the testability and test strategy. Developing Test Scenarios & updating the Test Cases.

Identifying the hardware requirements and Setting up of various Testing environments. Testing the Proxy server and B2BUA server based on RFC 3261. Testing the SIP REGISTRATION based on RFC 3261. Testing the Interaction of Servers with Database Testing the Presence Messages from Presence Server. Creation of XML Scripts using SIPp tool for SIP Scenarios.