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Accredited by:

Accredited by:

Accredited by:
Accredited by: Participant’s Pack MANAGEMENT CENTER THE AMERICAN UNIVERSITY IN CAIRO 2011-2012 VERSION 4

Participant’s Pack

MANAGEMENT CENTER THE AMERICAN UNIVERSITY IN CAIRO

2011-2012

VERSION 4

T T A A B B L L E E O O F F C

TTAABBLLEE OOFF CCOONNTTEENNTTSS

T T A A B B L L E E O O F F C C

THE MANAGEMENT CENTER PROFILE

2

THE MANAGEMENT CENTER ACCREDITATION

4

ACADEMICS

6

TUITION AND POLICIES

9

ACADEMIC INTEGRITY

11

OFFICIAL LETTERS

15

DURING THE COURSE

16

UPON COMPLETION OF THE PROGRAM

17

REQUEST FOR WITHDRAWAL FORM

18

REQUEST FOR TRANSFER FORM

19

EXIT SURVEY

21

GRADUATION APPLICATION FORM

26

ALUMNI COMMUNITY

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CONTACT US

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THE MANAGEMENT CENTER PROFILE The School of Business at the American University in Cairo is
THE MANAGEMENT CENTER PROFILE The School of Business at the American University in Cairo is

THE MANAGEMENT CENTER PROFILE

The School of Business at the American University in Cairo is home to one of the region's leading professional development training institutions, namely The Management Center. In 1977, the Management Center (MC) was established as a center of excellence to serve Egypt and the region, through the offering of professional development training programs using a modern perspective of delivery and incorporating the latest management concepts and techniques.

The MC provides management education to more than 18,250 participants in its different programs and projects. The MC alumni number to date is more than 160,000 managers and participants from Egypt and the region dedicated to continued networking, professional development and educational activities. The management development programs presented by the MC cover a wide variety of offerings including; postgraduate diplomas, professional certificates, short courses and workshops in addition to tailor-made programs totaling over 350 different topics and titles. The Management Center has remarkably penetrated 10 markets in the region including Saudi Arabia, Sudan, United Arab Emirates, Jordan, Syria, Iraq, Qatar, Kuwait, Libya and Yemen.

Vision

To be the partner of choice for professional development in Egypt and the region.

Mission

To develop leaders capable of creating a positive impact on business results of their organizations in a growing and changing global marketplace.

Solutions and Services Provided:

A comprehensive portfolio of professional training and educational programs

Programs that both deliver classical management theories as well as current and emerging practices and techniques

The MC provides the wide and diversified array of professional educational solutions in the following areas:

Postgraduate Diplomas

Professional Diplomas and Certificates

Courses

 Management Development Seminars and Workshops  Tailor Made Training Courses The MC offers its

Management Development Seminars and Workshops

Tailor Made Training Courses

Seminars and Workshops  Tailor Made Training Courses The MC offers its training programs through three

The MC offers its training programs through three institutes: Institute of Management Development (IMD), Institute of Banking and Finance (IBF) and Institute of Quality Management (IQM).

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THE MANAGEMENT CENTER ACCREDITATION In August 2011, the Management Center received accreditation by the Accrediting
THE MANAGEMENT CENTER ACCREDITATION In August 2011, the Management Center received accreditation by the Accrediting

THE MANAGEMENT CENTER ACCREDITATION

In August 2011, the Management Center received accreditation by the Accrediting Council for Continuing

Education and Training (ACCET); an accrediting agency recognized by the U.S. Department of Education as a

“reliable authority as to the quality of education or training provided by institutions of higher education and the

programs they accredit” and the only recognized accrediting agency to be certified as an ISO 9001:2008-Quality

Management System by Bureau Veritas Quality International (BVQI). Being accredited ensure prospective

participants, instructors and employers that the Management Center prepares graduates to be leaders in the

business world a clear indication of the quality of the professional development trainings offered by the

Management Center.

Benefits of ACCET Accreditation for Participants

Affirm that the Management Center meets or exceeds international standards

Management Center meets or exceeds international standards  Ensure that participants are received high quality and

Ensure that participants are received high quality and credible professional development program

Indicate that there are appropriate protections in place for: privacy, staff competencies, high quality faculty members, supervision of instructors, current and up-to-standards curricula, handling complaints…etc.

Award Continuing Education Units (CEUs)

FAQ

Q.

What is the Continuing Education Unit (CEU)?

A.

The Continuing Education Unit (CEU) is recognized as a standard unit of measure for attributing

continuing education and training activities. The CEU is defined as ten contact hours of instruction (do not include breaks, meals, registration time…etc.).

Q.

What is the purpose of CEUs?

A.

The primary purpose of the CEUs is to provide a permanent record of an individual‟s educational

accomplishments. Awarding CEUs also provides a quality indicator for the continuing education and training programs as it shows that these programs are complying with the international standards.

Q.

Who is eligible for ACCET CEUs?

A.

A participant must successfully complete the entire program/course and graduated after August 15, 2011.

 Q. Who accepts MC CEUs? A. Professional development programs providers such as Berlitz Language
 Q. Who accepts MC CEUs? A. Professional development programs providers such as Berlitz Language

Q. Who accepts MC CEUs?

A. Professional development programs providers such as Berlitz Language Centers, Dale Carnegie, and

Kaplan International Centers. However just like college credits that are given at one university and transferred to another, any organization has the right to accept or reject CEUs. ACCET is a well-known organization that is recognized as upholding standards of excellence when it comes to continuing education, and therefore

many organizations will accept MC CEUs. If you are concerned about whether particular organizations or associations will accept MC CEUs, we recommend that you contact them directly.

Q.

Can MC CEUs be used for college credit?

A. CEUs are different from college credits, CEUs were originally designed for professionals who had already attained a certain level of education and needed to take a certain amount of continuing education and training. Therefore, the Management Center cannot assure you that they are accepted by any specific organization but we recommend that you contact them directly.

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ACADEMICS 1. Academic Regulations: Professional Postgraduate Diplomas / Professional Certificates have to comply with
ACADEMICS 1. Academic Regulations: Professional Postgraduate Diplomas / Professional Certificates have to comply with

ACADEMICS

1. Academic Regulations:

Professional Postgraduate Diplomas / Professional Certificates have to comply with university regulations and Egyptian Supreme Council of Universities (SCU), as follows:

1)

For programs that are conducted in English, applicants must pass Standardized English Proficiency Test (SEPT) or an equivalent valid international English language test; applicants attending programs at the Egyptian governorates or overseas can sit for the licensed international TOEFL exam in any country. Applicants who fail the SEPT are allowed to re-sit the exam anytime. Applicants who obtained a degree from native English language universities, or are AUC graduates / full-time staff / full-time faculty will be exempted from the SEPT.

2)

A minimum grade of 70% (C) and attendance of 80% in each course is required for a participant to pass the course and qualify for graduation. In that respect the following grading system shall be followed:

A:

92 100%

(Excellent)

A-:

88 91%

(Excellent)

B+:

85 87%

(V. Good)

B:

80 84%

(V. Good)

B-:

77 79%

(Good)

C+:

75 76%

(Good)

C:

70 74%

(Pass)

F:

< 70%

(Fail)

3)

Post-Graduate Diploma Participants must earn their degree in a period not less than one academic year and maximum of three years of study.

4)

Make-up exams in any course (once per diploma) will be allowed for participants with a score of 65 69% within a maximum period of 1 month from announcing the grade. The score that will be granted is the make-up exam score.

5)

Participants with a score of < 65% will fail and „F‟ will show on their transcripts and shall be required to repeat the relevant course. New course tuition should be paid to repeat any course at the applicable rate on the date of repeating the course.

6)

Participants with „Incomplete‟ work (final exam or final project), have to finalize and complete the incomplete work within a maximum period of 1 month from announcing the grade. Otherwise, a „Fail‟ will be recorded in their transcripts.

7)

Transcripts shall reflect „Incomplete‟ and „Fail‟ if any.

 

* Non degree and no grade Certificates including short courses comply with a minimum attendance of 80% to be qualified for a “Certificate of Attendance.

2. Late Registration  Participants, who are late in paying their fees, will pay late

2. Late Registration

2. Late Registration  Participants, who are late in paying their fees, will pay late registration

Participants, who are late in paying their fees, will pay late registration fees of L.E. 250 after the second class. After the third class, no registration is allowed.

3. Attendance

Attending 80% of the course training hours is a requirement to attend the course final exam. Participants who do not meet the minimum attendance requirements will not pass the course and will not be permitted to take the final exam.

Participants have to sign their name at the beginning of the class.

Attendance sheet will be removed and no one is allowed to sign after 30 minutes from the time the class started.

In case of travelling, participants must notify in writing the concerned program staff member and submit the relevant documents.

In case of sickness or sudden absence, the participant must notify in writing and submit the medical report to the concerned program staff member.

4. Library Access

Edinburgh MBA and Post-graduate diplomas have the right to access the library without borrowing.

Professional certificates, short courses or tailor made programs, have no right to access the library except if specified by course instructor and approved by institute director.

5. ID Issuance

Before ID issuance: Participants can enter AUC, Falaki academic center gate, using the payment receipt and a copy of the registration form.

After the second class, participants will issue their IDs from the ID Center, located at the Falaki Academic Center, Ground floor - Room 02.

6. Course Details

Course syllabus will be distributed on the first day of classes and will include relevant academic information.

The program staff member will announce the grade within two weeks from the final exam date.

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7. Cancelling Courses or Classes  Courses are subject to cancellation or postponement due to

7. Cancelling Courses or Classes

7. Cancelling Courses or Classes  Courses are subject to cancellation or postponement due to low

Courses are subject to cancellation or postponement due to low enrollment.

In case of class cancellation, the program staff member will inform the participants through emails.

8. Exemption Requirements

Participants, who wish to be enrolled in another Management Center diploma/certificate and be exempted from courses, should provide the Management Center with a copy of their previous Management Center graduation certificate upon enrollment in the new diploma.

9. Re-scheduling Final Exam

Participants, who wish to reschedule the final exam has to have force majeure and provide supporting documentation to be approved by the Management Center. After approval, the participant has to fill in the „Rescheduling Exam Format the concerned program staff member office and pay the required fees (LE250) at the Information and Admission Services.

10. Incomplete Work

All assignments/quizzes/projects have to be submitted before final exam date.

Participants with Incompletework (final exam or final project/presentation) have to finalize them within a maximum period of 1 month from announcing the grade. Otherwise, a Failwill be recorded in their transcripts.

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TUITION AND POLICIES Refund Policy: Timing of Request for refund Penalty (%) Refund (%) Within
TUITION AND POLICIES Refund Policy: Timing of Request for refund Penalty (%) Refund (%) Within

TUITION AND POLICIES

Refund Policy:

Timing of Request for refund

Penalty (%)

Refund (%)

Within 14 days prior to course starting date

0

100

Between program starting date and up to <=25% of course hours

25

75

After 25% of course hours

100

0

* The above terms apply from the date of receiving a „Request for Transfer Form‟ or „Request for Withdrawal Form‟ which the participant fills and signs at the Information and Admission Services, or sends it by fax or email

* Penalty and refund are applied on course fees and not module fees

*Refund is issued by cheque, within one month from receiving the request, with the same name as that mentioned on the receipt note. Cashing the refund should be done in person or by sending a letter of delegation

* Foreign currencies collected for registration in alliance program, including for example, membership fees, registration, exams and/or book are non-refundable

* Refund of alliance programs are subject to the conditions of the alliance partner

* Participants who do not attend any of the classes (with or without prior notification) are subject to full refund

* Participants who attended some of the classes (with or without prior notification) are subject to the above refund rates

Transfer Policy:

Transfers between runs are only allowed once in a diploma and only between modules with strong justification.

This is allowed in the same program only and with the approval of the concerned Programs Manager. Alliances

programs are subject to the approved rules and regulations between the Management Center and the partner.

Participant who wishes to transfer should fill in the „Request for Transfer Format the Information and Admission

Services.

Withdrawal Policy:  Transfer from one program to another: Participant sh ould fill in the

Withdrawal Policy:

Withdrawal Policy:  Transfer from one program to another: Participant sh ould fill in the „

Transfer from one program to another: Participant should fill in the „Request for Withdrawal Format the Information and Admission Services and will be subject to the above refund policy. In this case, the participant will withdraw from the registered program and „Wwill appear on his/her records/ transcript. The participant will register in the new program and will be subject to the new program‟s requirements and fees.

Official Withdrawal (permanently from a program): Participants should fill in the „Request for Withdrawal Format the Information and Admission Services and will be subject to the above refund policy and „W‟ will appear on his/her records/ transcript.

Official Withdrawal (Temporary Hold in a program): Participant should fill in the Request for Withdrawal Format the Information and Admission Services. This case will be counted as withdrawal and „W‟ will be shown in the participant‟s records/ transcript. When the participant wishes to be readmitted in the program, he/she should fill in a new Registration Form as long as it is within the maximum allowed duration of the program as per the Egyptian Supreme Council of Universities regulations and will be subject to the program‟s new requirements and fees.

Unofficial Withdrawal: Participant who didn‟t show up without notification will be counted as withdrawal and „Wwill appear on his/her records/transcript. In this case, the concerned program staff member will fill in a Request for Withdrawal Formand submit it to the Information and Admission Services.

ACADEMIC INTEGRITY "Academic integrity is a commitment, even in the face of adversity, to five
ACADEMIC INTEGRITY "Academic integrity is a commitment, even in the face of adversity, to five

ACADEMIC INTEGRITY

"Academic integrity is a commitment, even in the face of adversity, to five fundamental values: honesty, trust, fairness, respect and responsibility. From these values flow the principles of behavior that enable academic communities to translate ideals into action." Thus begins the Code of Academic Ethics which governs behavior related to academic integrity at the American University in Cairo and by which the Management Center abides. The Code sets the guidelines of behavior for faculty, participants and staff.

The Ethics of Academic Integrity

Academic integrity is a part of our ethical stance in life. Our conduct in an academic setting at AUC can foster an atmosphere of truthfulness and trust; or foster doubt and suspicion, and a desire for success at any cost, even personal integrity. The AUC Code of Academic Ethics reminds members of AUC of their commitment not only to their own personal integrity, but to that of the entire AUC community and their countries and the world. The implications of that commitment are:

Personal Ethics

We learn early in life that ethical people tell the truth and keep promises, and that lying, cheating or stealing are dishonorable. We know, however, that everyone can be tempted, and that the fear of failure and the prospect of comfort or future success can lead us to betray principles of truth, honesty and integrity. We also know that social pressures, pleasures, or personal problems can compromise our values. Thoughtless acts can cost us our integrity.

Codes and promises cannot change who we are, but adherence to them can help to ensure every decision we make is one that upholds those values. Conscience and character are shaped and maintained by decisions and actions. Clear commitments regularly reaffirmed keep the need for ethical behavior present in our minds. Honesty, integrity and truth are not just values, they are decisions that we make and must continue to make despite temptation and the lure of the "easy way out."

Social Responsibility

The Code of Academic and Professional Ethics emphasizes that participants, faculty, administrators and staff are citizens at AUC, and that civic responsibility here, as anywhere, means going beyond a purely personal concern for ethical behavior. The commitment to ethical conduct at AUC is not just an individual matter but a social

contract; a consensus in support of academic honesty is the minimum requirement for accomplishing the
contract; a consensus in support of academic honesty is the minimum requirement for accomplishing the

contract; a consensus in support of academic honesty is the minimum requirement for accomplishing the aims we share.

So the Code of Academic Ethics requires opposing what we know is wrong. This may mean, for example, speaking out against plagiarized papers or prohibited cooperation, or advising an instructor not to reuse an earlier year's exam, or advising a colleague not to take advantage of the university's resources for personal use. It surely means considering dishonesty openly, talking about it with others, informally or in class.

Awareness

There are instructors unaware of cheating in their classes, and there are courses so oversubscribed and understaffed that adequate evaluation is difficult and the resultant temptation to cheat is high. It could be that university policies, procedures and services are not applied consistently by certain administrative officers. Better information about such incidents will help faculty, deans, participants and administrative officers reduce the opportunities for dishonesty, and will identify patterns that urgently require corrective action.

The community, as a whole, needs to be more alert to whatever problems exist. If members of the AUC community tell the appropriate person responsible when cheating or a policy infringement is occurring, then all of us can know how widespread the problems are and whether they are getting worse or better. This knowledge is essential if we are serious about trying to achieve a more honest community.

Directness

The Code of Academic and Professional Ethics charges members of the AUC community to rely on their conscience to communicate directly with anyone they have strong reason to believe has acted dishonestly. This is the most demanding requirement of the Code; yet it also holds the greatest promise of promoting academic integrity across the whole university.

What one should say to dishonest friends, classmates or colleagues is not prescribed by the Code. When improper conduct is identified in this way, violators will know that they have been observed and that to continue will result in serious repercussions -- knowledge that, by itself, could effect immediate constructive change.

The requirement to confront others about their acts of dishonesty may trigger violators to re-evaluate their decisions. Not every person will feel comfortable with confronting a fellow member of AUC, be s/he a participant, faculty, administrator or staff, about academic and professional misconduct; but consider that corporations, government agencies, and small businesses all depend on the willingness of their people to

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recognize and take a stand against all breaches in ethical conduct. Employees who do not
recognize and take a stand against all breaches in ethical conduct. Employees who do not

recognize and take a stand against all breaches in ethical conduct. Employees who do not confront wrongdoing within their organizations tacitly condone behavior that could ultimately compromise their own positions and security.

Choice

The Code of Academic and Professional Ethics emphasize the choice that witnesses to violations always face -- whether to inform the appropriate authorities. To weigh that choice means to think about the costs of dishonesty both to individuals and to the morale of the community. It means, as well, to think about individuals who lie, cheat, or steal, and whether facing disciplinary action might help them come to terms with what they are doing.

There are never good reasons for ignoring dishonest acts and the harm they do to an educational institution. Communicating directly to those who act dishonorably will sometimes be sufficient. But there will be times when conscience requires you to do more.

Violation of Academic Integrity

Academic fraud and dishonesty includes, but is not limited to, the following categories: cheating, plagiarism, fabrication, multiple submissions, obtaining unfair advantage, unauthorized access to academic or administrative systems, aiding and abetting, impersonation, threatening harm, and copyright infringement.

1. Cheating: using unauthorized notes, aids, or information on an examination; altering a graded work prior to its

return to a faculty member; allowing another person to do one's own work and submitting it for grading.

2. Plagiarism: submitting material that in part or whole is not one's own work; submitting one's own work

without properly attributing the correct sources of its content.

3. Fabrication: inventing or falsifying information, data, or citation; presenting data gathered outside of acceptable professorial guidelines; failing to provide an accurate account of how information, data or citations were gathered; altering documents affecting academic records; forging signatures or authorizing false information on an official academic document, grade, letter, form, ID card, or any other university document; submitting false excuses for absence, delay or illness.

4. Multiple Submissions: submitting identical papers or course work for credit in more than one course without

prior permission of the instructor.

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5. Obtaining Unfair Advantage: gaining or providing access to examination materials prior to the time
5. Obtaining Unfair Advantage: gaining or providing access to examination materials prior to the time

5. Obtaining Unfair Advantage: gaining or providing access to examination materials prior to the time

authorized by an instructor; stealing, defacing, or destroying library or research materials which can deprive others of their use; unauthorized collaboration on an academic assignment; retaining, possessing, or circulating previously used examination materials without the instructor's permission; obstructing or interfering with another participant‟s academic work; engaging in any activity designed to obtain an unfair advantage over another participant in the same course; offering bribery to staff or any university employee to effect a grade change, or gain unfair advantage over other participants

6. Unauthorized Access: viewing or altering in any way computer records, modifying computer programs or

systems, releasing or distributing information gathered via unauthorized access, or in any way interfering with the use or availability of computer systems/information.

7. Aiding and Abetting: providing material, information, or other assistance, which violates the Standards for Academic Integrity; providing false information in connection with any inquiry regarding academic integrity.

8. Impersonation: impersonating or allowing to be impersonated by another individual during classes,

examination or other university activities.

9. Threatening Harm: threatening, effecting, or encouraging bodily, professional or financial harm to any

faculty, staff, administrator or participant who has witnessed or reported a violation of the Code of Academic Ethics.

10. Misconduct: behaving in a manner that violates or adversely affects the rights of other members of the AUC

community (disrupting class activities, unruly behavior, etc.)

11. Copyright Infringement: using copyrighted materials (print, electronic, or multimedia) in a manner that

violates international copyright laws.

Students are not allowed to record sessions in any format whether audio or video. Any student‟s behavior that shows dis-respect and violation to the Management Center regulations shall be exposed to be excluded from the program he/she is attending.

* Any participant/instructor’s behavior that shows dis-respect and violation to the AUC’s academic integrity shall be exposed to be excluded from the program/diploma/course he/she is attending.

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OFFICIAL LETTERS “ To Whom It May Concern” Enrollment Verification and Graduation Letters  While
OFFICIAL LETTERS “ To Whom It May Concern” Enrollment Verification and Graduation Letters  While

OFFICIAL LETTERS

To Whom It May Concern” Enrollment Verification and Graduation Letters

While studying the diploma/certificate, a “To whom it may concern” enrollment verification letter can be requested for free for the first time. Each extra copy requested will be for LE 50; and will take from 7-14 working days to be issued.

“To whom it may concern” graduation letter will be issued for free for the first time upon graduation of the participant. Each extra copy requested will be for LE 50; and will take 7 working days to be issued.

Transcripts

Transcript will be issued for free for the first time upon graduation. Each extra copy requested will be for LE 50; and it will take seven working days to be issued.

The transcript will include the final grades of the courses you completed. An “In Progress” status will be added to the courses that you did not complete.

Graduation certificate

Hard covered Graduation certificates are issued only once upon the successful completion of the diploma for free.

DURING THE COURSE 1. Make sure to sign your name on the attendance sheet at
DURING THE COURSE 1. Make sure to sign your name on the attendance sheet at

DURING THE COURSE

1. Make sure to sign your name on the attendance sheet at the beginning of each class, in front of your computerized name. If your name is not printed, therefore contact your concerned program staff member.

2. In case of any complaints, kindly visit the Management Center website and fill in the complaint form at the following link: http://www3.aucegypt.edu:8090/mcenter/ComplaintPage.php

3. Evaluations: For Edinburgh Business School MBA, postgraduate diplomas and Professional Certificates evaluation is conducted twice during the course. Regarding short courses, evaluation is done only once.

4. Evaluations are conducted in the absence of the instructors to ensure confidentiality.

UPON COMPLETION OF THE PROGRAM Please make sure to fill the “Graduation Application Form” ,
UPON COMPLETION OF THE PROGRAM Please make sure to fill the “Graduation Application Form” ,

UPON COMPLETION OF THE PROGRAM

Please make sure to fill the “Graduation Application Form”, sign and submit it to the concerned program staff member last day of classes (Graduation Application Form).

The Management Center is keen to solicit your feedback to improve its quality of services, thus please fill in the „Exit Survey‟ and submit it to the concerned program staff member last day of classes (Exit Survey).

Graduation Ceremony

1. A graduation ceremony is conducted annually each academic year.

2. At the graduation ceremony, you will receive the hard covered graduation certificate and a transcript.

3. In case a participant requests to receive the hard covered graduation certificate before the graduation ceremony, he/she will be granted the certificate, but will not be eligible to attend the graduation ceremony.

4. In case a participant will not be able to attend the graduation ceremony, the hard covered graduation certificate will be available with the concerned program staff member on the following working day.

REQUEST FOR WITHDRAWAL FORM Participant ID#: Participant Name: Official Unofficial Payment by: Participants Employer
REQUEST FOR WITHDRAWAL FORM Participant ID#: Participant Name: Official Unofficial Payment by: Participants Employer

REQUEST FOR WITHDRAWAL FORM

Participant ID#:

Participant Name:

Official

Unofficial

Payment by:

Participants

Employer

Program Name:

Course Name:

Program fees:

Run / Semester:

Module Number:

Program Start Date:

/

/20

Paid fees:

Refund* (%):

Justifications for Withdrawal:

Participant Signature

Date:

/

/20

Information & Admission Services Signature

Date:

/

/20

*Refund is applied in line with finance regulations stated in the Registration Form.

Finance Representative Contact:

E-Mail:

FINANCE USE ONLY

Refundable fees were collected as follows:

 

Date:

Currency:

Amount:

Bank Receipt No.:

Date:

Currency:

Amount:

Bank Receipt No.:

Date:

Currency:

Amount:

Bank Receipt No.:

Note: Refund is issued by cheque, within one month from receiving the request, with the same name as that mentioned on the receipt note. Cashing the refund should be done in person or by sending a letter of delegation. Foreign currencies collected for registration in alliance program, including for example, membership fees, registration, exams and/or books are non-refundable. Alliances programs are subject to approved rules and regulations between the Management Center and the partner.

REQUEST FOR TRANSFER FORM Participant ID# :   Participant name : Payment by: Participants Employer
REQUEST FOR TRANSFER FORM Participant ID# :   Participant name : Payment by: Participants Employer

REQUEST FOR TRANSFER FORM

Participant ID# :

 

Participant name

:

Payment by:

Participants

Employer

   

Transfer from:

 

Program name:

 

Run/Semester:

Course name (if applicable):

 

Module:

Paid

Fees:

EGP

USD

GBP

Course / Program start date:

/ /

 

For alliances programs:

On campus

Self study

Transfer to:

Program name:

 

Run/Semester:

Course name (if applicable):

 

Module:

Fees:

EGP

USD

GBP

Course / Program start date:

/ /

 

For alliances programs (if applicable):

 
 

On campus

Self study

Justification of transfer :

* Local Programs: Transfer is only allowed once per program and only between module. *Alliances Programs: Transfer is only allowed once per course.

Participant Signature

Date:

/

/

Information & Admission Services Signature

Date:

/

/

FINANCE USE ONLY

FINANCE USE ONLY

FINANCE USE ONLY

Difference of fees to be paid

EGP

USD

Difference of fees to be refunded

EGP

USD

Refund %

EGP

USD

Note: Refund is issued by cheque, within one month from receiving the request, with the same name as that mentioned on the receipt note. Cashing the refund should be done in person or by sending a letter of delegation. Foreign currencies collected for registration in alliance program, including for example, membership fees, registration, exams and/or books are non-refundable. Alliances programs are subject to approved rules and regulations between the Management Center and the partner.

EXIT SURVEY NAME: PROGRAM: 1. Banking Credit & Risk Management Certificate 2. Executive Management Diploma
EXIT SURVEY NAME: PROGRAM: 1. Banking Credit & Risk Management Certificate 2. Executive Management Diploma

EXIT SURVEY

NAME:

EXIT SURVEY NAME: PROGRAM: 1. Banking Credit & Risk Management Certificate 2. Executive Management Diploma 3.

PROGRAM:

1. Banking Credit & Risk Management Certificate

2. Executive Management Diploma

3. Healthcare & Hospital Management Diploma

4. Human Resource Management Diploma

5. Total Quality MGMT-General

6. Total Quality MGMT-Healthcare

7. MBA

8. Other

PROFESSION:

1.

R&D

2.

Accounting/Banking/Finance

3.

Sales/Distribution/Marketing/Advertising/PR

4.

Human resources/Personnel

5.

Manufacturing/Logistics

6.

Medical/Pharmaceuticals

7.

Data Processing/Information Services

8.

Consulting/Legal

9.

General Management

10.

Education/Training

11.

Other Profession (please specify)

TITLE:

 

DEPARTMENT:

(please specify) TITLE:   DEPARTMENT: ORGANIZATION: Parti cipant’s Pack © Management Center -

ORGANIZATION:

specify) TITLE:   DEPARTMENT: ORGANIZATION: Parti cipant’s Pack © Management Center - The American
ADDRESS: TYPE OF ORGANIZATION: 1. PRIVATE 2. PUBLIC 3. GOVERNMENT 4. Other YEARS OF EXPERIENCE:

ADDRESS:

ADDRESS: TYPE OF ORGANIZATION: 1. PRIVATE 2. PUBLIC 3. GOVERNMENT 4. Other YEARS OF EXPERIENCE: 1.
ADDRESS: TYPE OF ORGANIZATION: 1. PRIVATE 2. PUBLIC 3. GOVERNMENT 4. Other YEARS OF EXPERIENCE: 1.

TYPE OF ORGANIZATION:

1. PRIVATE

2. PUBLIC

3. GOVERNMENT

4. Other

YEARS OF EXPERIENCE:

1. 0-5

2. 6-10

3. 11-15

4. 6-20

5. 21-25

6. 26-

HIGHEST DEGREE:

1. DIPLOMA

2. BA/BSC

3. MASTERS

4. PHD

Response Key(VS) Very Satisfied (S) Satisfied(N) Neutral(D) Dissatisfied (VD) Very Dissatisfied (NA) Not Applicable

I. INSTRUCTION ASSESSMENT:

 

VS

S

N

D

VD

NA

Instruction Methodology

❏ ❏

 

Presentation Quality

❏ ❏

 

Ability to transfer knowledge

❏ ❏

 

Encouraging comments & suggestions

❏ ❏

 

Maintaining Class Discipline

❏ ❏

 

Language Capacities

❏ ❏

 

Use of Demonstration Techniques

❏ ❏

 

Comment: II. PROGRAM ASSESSMENT:   VS S N D VD NA Content matched expectations ❏

Comment:

Comment: II. PROGRAM ASSESSMENT:   VS S N D VD NA Content matched expectations ❏ ❏

II. PROGRAM ASSESSMENT:

 

VS

S

N

D

VD

NA

Content matched expectations

❏ ❏

 

❏ ❏

Subjects were sufficiently covered

❏ ❏

 

❏ ❏

Program duration

❏ ❏

 

❏ ❏

Courses were well integrated

❏ ❏

 

❏ ❏

Overall program experience

❏ ❏

 

❏ ❏

Comment:

III. LEARNING OUTCOMES REALIZED:

 

VS

S

N

D

VD

NA

Understanding key concepts, tools skills and necessary techniques

❏ ❏

Acquired new knowledge and developed competencies

❏ ❏

Comment:

IV. MATERIAL ASSESSMENT:   VS S N D VD NA Usefulness ❏ ❏ ❏ ❏

IV. MATERIAL ASSESSMENT:

IV. MATERIAL ASSESSMENT:   VS S N D VD NA Usefulness ❏ ❏ ❏ ❏ ❏
 

VS

S

N

D

VD

NA

Usefulness

Content

Depth

Handouts/Case Studies

Comment:

V. ADMINISTRATIVE ASSESSMENT:

 

VS

S

N

D

VD

NA

Program assistant services

❏ ❏

 

Reservation and registration process

❏ ❏

 

Financial and administrative support

❏ ❏

 

Catering or Food Services (if any)

❏ ❏

 

Comment:

VI. FACILITIES’ ASSESSMENT:

 

VS

S

N

D

VD

NA

Training Facilities

Visual Equipment

Classroom environment

Library facilities ❏ ❏ ❏ ❏ ❏ ❏ Overall course experience ❏ ❏ ❏ ❏
Library facilities ❏ ❏ ❏ ❏ ❏ ❏ Overall course experience ❏ ❏ ❏ ❏

Library facilities

❏ ❏

Overall course experience

❏ ❏

Comment:

How did you hear of this Diploma?

1. Employer

2. Company Colleague

3. Human Resources Department

4. Mailing

5. Direct Walk-In

6. Word of mouth

7. Internet website

8. Advertisement

9. Other (please specify)

How does your employer support executive education/Training?

1. Paying or subsidizing tuition

2. Providing release time or leave of absence

3. Career or salary advancement

4. Onsite training programs

What other course(s) would you be interested in attending at the Management Center?

you be interested in attending at the Management Center? Comments/Suggestions for Improvement: Parti cipant’s Pack

Comments/Suggestions for Improvement:

the Management Center? Comments/Suggestions for Improvement: Parti cipant’s Pack © Management Center - The American
GRADUATION APPLICATION FORM Participant ID: Name: First Middle Last Name in Arabic:  Please print
GRADUATION APPLICATION FORM Participant ID: Name: First Middle Last Name in Arabic:  Please print

GRADUATION APPLICATION FORM

Participant ID: Name: First Middle Last Name in Arabic:
Participant ID:
Name:
First
Middle
Last
Name in Arabic:

Please print your name identical to your name on your birth certificate or any other official document.

The name you will print will appear on your Graduation Certificate and Transcript. NO CHANGE in the name is permitted after issuing the diploma *.

 

Nationality

E-mail

Address (For Correspondence)

Tel.

Mobile

Employment Details

 
 

Company Name

Industry

Job Title

Department

Address

Tel.

Fax

MC Relationship

Name of Certificate/Program Attained

Year &Semester of Graduation

Are you going to attend the Graduation Ceremony?

Yes

Fields of interest for further Studies

No

Would you like to receive our newsletter mailers?

Yes

No

Participant’s Signature

* Please note: A change of name after issuing the graduation diploma, a fees of LE 100 will be paid for issuing a new certificate with the correct name.

ALUMNI COMMUNITY In the past three decades and since its inception, the Management Center of
ALUMNI COMMUNITY In the past three decades and since its inception, the Management Center of

ALUMNI COMMUNITY

In the past three decades and since its inception, the Management Center of the American University has trained

thousands of professionals who are positively leading and contributing to the success of their companies in Egypt

and the Middle East. In order to capitalize on this large number of participants under one association, the

Management Center decided to form an alumni society: “Management Center Alumni Society”, for the purpose of

contributing to mutual professional development, as well as enriching its members with networking opportunities

and scholarships.

Mission:

To cultivate alumni interest and good will in the Management Center affairs by encouraging intellectual and

social ties between members and the Management Center.

Objectives:

Foster interaction between alumni and the Management Center.

Promote acquaintance among alumni.

Provide a medium for professional networking.

Promote positive growth within the Management Center culture.

Benefits:

Scholarships:

o Access to announced scholarships on future programs (10% scholarship).

Career related services:

o From advising to network opportunities.

Events:

o

Planned gatherings over dinner or reception for all members & professors.

o

Professional seminars on the latest trends in management and business.

Newsletter:

o E-newsletter with all updated news on business and alumni to be distributed to alumni.

Website:

o Access to latest news and information, newsletter issues and directory through the website.

Eligibility:

All graduates of the Management Center programs are considered members of the Management Center alumni society.

CONTACT US If you have any further inquires please contact: The American University in Cairo
CONTACT US If you have any further inquires please contact: The American University in Cairo

CONTACT US

If you have any further inquires please contact:

The American University in Cairo The Management Center, Falaki Academic Center 24 El-Falaki Street. P.O. Box 2511. Cairo 11511, Egypt Tel: 202 2797 6700/ 6701 Email: mcenter@aucegypt.edu www.aucegypt.edu/Business/mc

Institute of Management Development Email: imd@aucegypt.edu

Institute of Quality Management Email: iqm@aucegypt.edu

Institute of Banking and Finance Email: ibf@aucegypt.edu

For your complaint