Mid0108a - Mbl912l1 First Draft 20080316

2008 MBL1 Study
MID0108A - Amabhubesi Phambili

96557334.doc
Study: Subject: Assignment Code:
MBL1 MBL912 Operations Management MBL912L1
MID0108A Study Group Member Details and Contributions
Initial AG CF FO JM KM MM PT SM ST
Name Archna Gupta Christine Fritz Francois Oger Jean Moyane Kagiso Moncho Mahlomola Motsamai Patti Tladi Shanks Mkandawire Sylvester Taku
Student No 71769684 71775315 71772685 71783105 70851522 71515054 71792287 71770569 71783571
Email archnagupta05@gmail.com christinef@bankseta.org.za foger@mweb.co.za jean.moyane@value.co.za kagiso.moncho@vodacom.co.za mmotsamai@sedibengwater.co.za patti.tladi@total.co.za shanksmkandawire@yahoo.com sylvestert@sizwentsaluba.co.za
% Contribution 100% 100% 100% 100% 100% 100% 100% 100% 100%
MID0108A MBL912L1
Draft Version: 16 March 2008
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EXECUTIVE SUMMARY
A project is a temporary endeavour undertaken to create a unique product, service or result (PMBOK Guide 2008). Project Management is the application of knowledge, skills, tools and techniques to project activities to meet project objectives and requirements (PMBOK Guide 2008). A program is a group of related projects managed in a coordinated way to obtain benefits and control not available from managing them individually (PMBOK Guide 2008). Projects and programs are driven under four related constraints, i.e. scope (or requirements), time (or schedule), cost (or budget), and quality (or performance): Scope
Quality
Time
Cost
It is in the light of the above that our study group undertakes the journey that MBL study programme represents. We consider our MBL1 study year as a program having our elected study group leader as program manager, and each MBL1 assignment as a project having the assignment team leader as project manager responsible for the successful delivery of the assignment (all questions answered appropriately and on time). To bind us as a group we chose a group name, established our vision, mission statement and core values that we shall abide by. To map our journey ahead we established a project charter or project management plan including project objectives and requirements, project schedule, project budget, project performance targets with a reward or incentive system, as well as a penalty system to control and police our members. Bon voyage and long life to Amabhubesi Phambili!
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TABLE OF CONTENTS
EXECUTIVE SUMMARY...........................................................................................................................................2 TABLE OF CONTENTS...............................................................................................................................................3 INTRODUCTION..........................................................................................................................................................3 MBL1 STUDY GROUP PROGRAM PLAN..............................................................................................................5 ANNEXURE A MBL1 GROUP RESPONSIBILITIES PER ROLE..................................................................15 ANNEXURE B MBL1 STAKEHOLDERS CONTACT LIST............................................................................19 ANNEXURE C MBL1 GROUP MEMBERS SELF-EVALUATION / RANKING PER SUBJECT............21 ANNEXURE D MBL1 GROUP MEMBERS STRENGTHS & WEAKNESSES............................................22 ANNEXURE E MBL1 PROGRAM RESOURCES.............................................................................................25 ANNEXURE F MBL1 PROGRAM WBS..............................................................................................................26 ANNEXURE G MBL1 PROGRAM SCHEDULE SUMMARY.........................................................................28 ANNEXURE H MBL1 GANTT CHART..............................................................................................................31 ANNEXURE I MBL1 STUDY SCHOOL 1 PREPARATION WORK..............................................................37 ANNEXURE J MBL1 ASSIGNMENT FORMATS.............................................................................................39 ANNEXURE K MBL1 ASSIGNMENT TEAMS..................................................................................................40 ANNEXURE L MBL1 ASSIGNMENT TEAMS STRENGTH...........................................................................41 ANNEXURE M MBL1 ASSIGNMENT MILESTONES.....................................................................................44 ANNEXURE N MBL1 PROGRAM AND PROJECT PERFORMANCE VALUES.......................................47 ANNEXURE O MBL1 RISK MATRIX.................................................................................................................53 ANNEXURE P MBL1 GROUP MEETING ATTENDANCE REGISTER.......................................................61 ANNEXURE Q MBL1 GROUP MEETING MINUTES.....................................................................................62 ANNEXURE R MBL911K1 GROUP ASSIGNMENT LESSONS LEARNED.................................................75 REFERENCES.............................................................................................................................................................77
INTRODUCTION
Based on the information provided in MBL1 2008 documentation and the recommendation made by MBL staff and lecturers during the first study school, our group identified MBL1 as a program and the group assignments as projects. We defined roles and responsibilities, listed all human and physical resources available for the study year, developed our MBL1 program scope of work and associated WBS (Work Breakdown Structure), assigned resources to all assignments and underwent a workload / skills balancing exercise, developed our program schedule and associated Gantt chart, defined assignment project milestones, identified, analysed
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and mitigated risks, established and agreed on both project performance (including a reward or incentive system) and individual non-performance (including a penalty system), and finally defined a program and project control method and measures. The first 15 pages of this assignment cover all of the above in detail and the following Annexures A to R provide for the required supporting documentation.
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MBL1 STUDY GROUP PROGRAM PLAN

MBL1 Study Group Charter
Study Group Name
Amabhubesi Phambili (meaning The lions going forward or The lions ahead) is our chosen Study Group name.
Study Group Vision

To become valued leaders in business and society for sustainable growth globally.
Study Group Mission Statement

To collectively work in leveraging, retaining and growing our talents and skills to achieve Master's in Business Leadership for valued leadership.
Study Group Core Values

Amabhubesi Phambili's core values are PRIDE LTD: Professionalism Respect Integrity Diversity Excellence Learning Teamwork Dedication
MBL1 Study Group Responsibilities (per Role)

Study Group Roles
The following roles have been identified at study group level:
Study Group Leader Study Group Treasurer Study Group Member Assignment Team Leader (= Assignment Chairperson) Assignment Team Secretary Assignment Team Member
and the ones below at group assignment level:
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Assignment Team Extra Assignment Team Reviewer
Kindly refer to Annexure A for the detailed list of responsibilities per role.
MBL1 Resources
Resources on a project or program are skilled people, equipments, materials, supplies, services, commodities, and budgets or funds (PMBOK Guide 2008). Resources are always scarce and the challenge is to use them optimally.
MBL1 Study Group Stakeholders

Kindly refer to Annexure B for a MBL1 Program Stakeholders Contact List. Kindly refer to Annexure C for group members self-evaluations per subject using a 1-6 rating/ranking scale. Kindly refer to Annexure D for strength & weakness analysis of all group members.
MBL1 Other Resources

Kindly refer to Annexure E for a detailed analysis of MBL1 non-human resources.
MBL1 Program Scope of Work

MBL1 Projects
The 5 main activities for MBL1 Study are the following:
Group Meetings (including Fees Payment and Social Events) Study School 1 & 2 Assignments (1st & 2nd round) Tests Exams
All of the above are considered as projects that form part of the MBL1 study program. The last 4 projects spread across all MBL1 subjects (see below).
MBL1 Subjects
The matrix below shows all subjects studied during the MBL1 Year.
Module Code MBL911K MBL912L MBL913M MBL914N MBL915P MBL916Q Module Name Human Resource Management and Employer Relations Operations Management Marketing Management Financial Management and Accounting Strategic Management Economics and the Global Business Environment
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MBL1 Program WBS

Kindly refer to Annexure F for the level-3 WBS (Work Breakdown Structure) of the MBL1 Program.
MBL1 Program Schedule

The matrix below shows all the assignments part of MBL1 Year including their due dates.
Code MBL911K1 MBL912L1 MBL913M1 MBL914N1 MBL915P1 MBL916Q1 Short Code K1 L1 M1 N1 P1 Q1 Assignments Due Date Code 17-Mar MBL911K2 31-Mar MBL912L2 14-Apr MBL913M2 29-Apr MBL914N2 19-May MBL915P2 02-Jun MBL916Q2 Short Code K2 L2 M2 N2 P2 Q2 Due Date 17-Jun 30-Jun 14-Jul 28-Jul 11-Aug 25-Aug
Besides the abovementioned list of assignments MBL1 group members must attend two compulsory 1-week study schools, write mid-term tests and finally write year-end exams. Kindly refer to Annexure G for the MBL1 Program Schedule Summary.
MBL1 Program Gantt chart

Kindly refer to Annexure H for the requested level-3 MBL1 Program Gantt Chart.
MBL1 Assignment Milestones

The assignment project milestone dates have been worked out backwards, starting from the assignment due dates. Kindly refer to Annexure M for the planned and actual dates (so far) for MBL1 assignment milestones, as well as variances.
MBL1 Costing
The two main costs identified are study fees to UNISA SBL (R29 580 payable in 3 installments) and Study Group fund contributions (2 x R500 per member). The group believes there is no need for formal EVM (Earned Value Management).
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MBL1 Program Risk Management

A risk is defined as an uncertain event or condition that, if it occurs, has a positive or negative impact on a project objective (PMBOK Guide 2008), or as an uncertain event or set of circumstances that, if it occurs, will have an effect on the achievement of the project objectives (APM PRAM Guide). As noted by Dr. David Hilson (www.risk-doctor.com), a risk can be positive (opportunity) or negative (threat). But either opportunity or threat, a risk is an uncertainty that pertain to project objectives. Project risk management includes the processes of Risk Management Planning (this paragraph), Risk Identification, Qualitative Risk Analysis, Quantitative Risk Analysis, Risk Response Planning, Risk Monitoring & Control and Create & Maintain a Risk Management Database (Meredith J. R. & Mantel S. J. 2006).
Risk Identification
A SWOT (Strengths/Weaknesses/Opportunities/Threats) analysis and brainstorming workshop were the main techniques used to identify these risks. A specific metalanguage has also been adopted to assist the group with the formulation of the identified risks.
Risk Qualitative Analysis

Below are the risk probability and impact definitions agreed upon for each of the three possible values a risk probability or impact can have, i.e. High, Medium and Low.
Rank High Medium Low Probability 50-99% 20-49% 1-19% Scope Test or Exam Assignment or Study School Task Time > 1 week < 1 week 1 day Impact Cost > R500 R100 R500 < R100 Quality Failure (< 50%) Pass without Distinction (< 65%) Cosmetic (no impact on mark)
Should a risk impact have different ratings across the different impact categories the highest impact rating shall prevail as overall rating for the risk impact. Following IRMs (Institute of Risk Management) definition of a risk as a combination of the probability of an event and its consequences, once the risk probability and impact have been determined, the overall risk severity or exposure is determined according to the PxI (Probability x Impact) risk matrix below:
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PxI Risk Matrix High Medium Low
Low Significant Minor Watch List
Impact Medium Major Significant Minor
High Critical Major Significant
Probability
The group believes that there is no need to execute a quantitative risk analysis (e.g. Monte-Carlo simulation) for the identified risks.
Risk Response Planning

The possible risk responses considered for a threat are Mitigate, Transfer, Avoid and Accept. The possible risk responses considered for an opportunity are Enhance, Share, Exploit, and Accept. (PMBOK Guide 2008) Kindly refer to Annexure O for the list of program & project negative risks (threats) and positive risks (opportunities) identified so far, as well as a qualitative analysis and response planning for each identified risk, including residual and/or secondary risks where necessary.
Risk Monitoring & Control

Risk Monitoring is included in each group meeting agenda as on-going concern.
MBL1 Program and Project Performance

For optimum performance and excellence all world-class companies must monitor performance and manage non-performance. Considering MBL1 as our program and each group assignment as a project, our group decided to adopt the 5 levels below to measure performance: 5. Excellent 4. Very Good 3. Good 2. Fair 1. Poor The following performance measurements also apply for each project, as well as the overall MBL1 program: Overall Scope Time
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Cost Quality Risks
Kindly refer to Annexure N for the detailed Performance Values per MBL1 project and overall MBL1 program.
MBL1 Assignment Team Performance

One of the best ways to encourage performance is to agree to and establish a reward or incentive system. Amabhubesi Phambili will reward the assignment team members of the group assignment that scored the highest of the 6 group assignments of the semester with the following weighting system:
Assignment Team Role Team Leader Team Secretary Team Members Team Extras Weight 4 3 2 1
The funding for this reward or incentive should be R500 (five hundred rand) per group member payable in full on or before 15 May (for the first semester) and a further R500 (five hundred rand) per group member payable on or before 15 August (for the second semester) to the Group Treasurer. In the unfortunate event that a group member drops out during the study year such group member shall not be entitled to any refund. Should two group assignments receive the same highest mark then the total reward or incentive amount shall be split into two halves and the above distribution rule shall be applied to each half. Example: Lets assume the assignment team composition of the group assignment that received the highest mark among all 6 group assignments for the first semester is as described below. The total reward or incentive amount of R4 500 (for the first semester) shall then be distributed by the Group Treasurer as follows:
Assignment Team Role 1 x Team Leader 1 x Team Secretary 2 x Team Members 2 x Team Extras Total = Reward R1 385 R1 039 R 692 (each) R 346 (each) R4 500
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MBL1 Individual Non-Performance

Group Member Non-Performance
Our group considered that any group member who does not attend any of the compulsory study school dates, or who misses one or several test dates or who misses one or several exam dates penalises him/herself so much already that it is pointless for the group to further penalise such group member. The group however felt the need for penalising group members for not attending or for being late at scheduled group meetings as follows:
Group Meetings Absent (not showing up Late (> 15mn) or absent > 50% of meeting duration) Apologies No Apologies Apologies No Apologies R20 R50 R50 R100
After a verbal warning on the first occurrence, the penalty shall be collected on the day of the second occurrence or at the following group meeting by the group treasurer from the group member at fault, and allocated to the Study Group Fund.
Assignment Team Member Non-Performance

It is the responsibility of the Assignment Team Leader whether or not to apply the above penalty system to his assignment team. Should an Assignment Team Leader decide to apply it he or she shall apply it fairly and consistently across all assignment team members. In case of not showing up or non-contribution of a team member to the assignment team or non-delivery of an assignment task fairly allocated to him/her by the assignment team leader, the assignment team leader shall issue a written warning (e.g. via email) to the team member at fault including an extended deadline for his/her outstanding task. Should the same team member still not participate or not contribute or fail to deliver his/her task for a second time then the assignment task will be reallocated to another team member and a 5% (five percent) assignment contribution penalty shall be applied by the assignment team leader to the team member at fault. The assignment team leader shall notify the guilty team member in writing (e.g. email) and copy the study group leader who, after having received confirmation from assignment team leader, shall notify in writing the SBL Programme Administrator of
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the contribution reduction to 95% (ninety five percent) for the team member at fault for this assignment only. Should the same team member still not contribute or fail to deliver in time another task fairly allocated to him/her by the assignment team leader for a second time then a further 10% (ten percent) assignment contribution penalty shall apply as per the process described here above, hence reducing the contribution of this team member to this assignment to 85% (eighty five percent). Should a team member not participate at all or not contribute at all or fail to deliver in time all the assignment tasks assigned to him or her, the assignment team leader shall inform the group leader of such non-performance and the possibility of allocating a 0% (zero) assignment contribution to such team member for the corresponding assignment shall be discussed (and if necessary voted on) at the next group meeting.
Penalty for No Assignment Review & Feedback

Should a group member not review or not give written feedback to the assignment team or assignment team leader on the assignment first draft then such group member shall be penalised as follows:
Group Assignments Late Feedback No Feedback (no feedback (1 to 3 days after due date) or > 3 days after due date) R50 R100
Penalty for Late Assignment

Should a group assignment not be submitted on time (i.e. after assignment due date as per specified by SBL) the assignment Team Leader whose responsibility is to ensure completion and submission of the assignment in due time shall be personally and severely liable to the group for a fine of either:
R500 (three hundred rand) if a request for extension has been submitted by him/her and accepted in writing by SBL Programme Administrator, and provided that the assignment was submitted by the extended due date and that the extension acceptance was submitted along with the assignment as annexure; or:
R1 000 (five hundred rand) in all other cases.
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Penalty for Plagiarism

Should the UNISA Disciplinary Committee find a group member guilty of plagiarism such group member shall be personally and severely liable to the group for a fine of R1 000 (one thousand rand). The onus is on the assignment team leader to keep track or record of the team members contributions. If the guilty team member cannot be clearly identified the assignment team leader shall be liable for the penalty.
Penalty Payment
Any penalty is to be paid by the guilty group or team member to the Study Group Treasurer within 7 (seven) days of such group or team member being found guilty.
Penalty Refund
In the unfortunate event that a group member drops out during the study year such group member shall not be entitled to any penalty refund.
MBL1 Project Control and Measurement

Control, monitoring and measurement needs to take place for each MBL1 project, as well for overall MBL1 program.
MBL1 Group Meeting Project

All our group members (including our group leader) are required to sign an attendance register for each group meeting. (See Annexure P) The Minutes are taken by the group leader for each group meeting, including late arrival / early departure and absence, Decision Log and Action List with an Owner and a Due Date for each action. (See Annexure Q)
MBL1 Study School Project

UNISA SBL already put in place an attendance register to be signed daily by each group member (student) during the duration of the study school. Our group leader ensures and verifies signing of the register by each of his group members.
MBL1 Assignments Project

The Assignment Milestones Variance matrix (see Annexure M) enables the group to control and monitor project assignment milestones.
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By capturing the actual milestone/delivery dates the group can track and measure the assignment teams performance against agreed assignment milestones and timelines.
MBL1 Test Project

The group leader must send a reminder to the group 48 hours ahead of a test date, as well as the morning of a test date to ensure 100% attendance on that day.
MBL1 Exam Project

The group leader must send a reminder to the group 48 hours ahead of an exam date, as well as the morning of an exam date to ensure 100% attendance on that day.
MBL1 Program
Before writing the exams in October the group leader shall calculate the minimum score required per subject/module (40% or higher) for each group member, given the group assignments marked so far and the individual test scores.
MBL1 Program Lessons Learned

Kindly refer to Annexure R for the list of lessons learned from the execution of the first group assignment MBL911K1, as well as lessons learned so far from our study group. As recorded lessons learned are only useful if taken into consideration and acted upon, the Annexure R is divided into two parts, the first one being the lessons learned descriptions, positive or negative, with their categories, and the second one being the recommended actions or solutions with their priorities ((Low/Medium/High/Critical), owners and statuses.
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ANNEXURE A MBL1 GROUP RESPONSIBILITIES PER ROLE

Study Group Team Leader
To be a study group member. To serve as formal liaison between the SBL and the study group. To notify the Programme Administrator of any changes within the group. To substantiate a request of a group member to join/leave the group in a letter to the Programme Delivery Manager, stating that the group members have discussed the case, have reached consensus on the matter and have indicated their willingness to accept the change (or otherwise) of group membership.
To represent the group at Group Leaders meetings during study schools. To ensure effective and efficient communication amongst the study group members. To ensure distribution to all study group members of the lecturers comments, upon receipt of marked group assignments. To facilitate the establishment of a study group schedule for group meetings (including dates, times, venues etc.) for the duration of the programme, at the start of the academic year. To maintain and update the study group schedule with input from the group. To keep an attendance register of all meetings held. To establish an assignment schedule (including milestone dates for each assignment) for the duration of the programme, at the start of the academic year. To keep track of study group commitments. To report on overall study group performance and apply corrective measure(s) or action(s) where and when necessary. To organise the appointment of a Chairperson or Team Leader for each group assignment, so as to spread the workload evenly within the study group. To ensure fair, open and democratic conflict resolution when necessary.
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To discuss and address a group members poor performance (e.g. group member not actively participating in group meetings and discussions and/or not contributing to group assignments) with the assignment Chairperson or Team Leader first, then with rest of the study group if unresolved; and if decided upon by the group, notify the Programme Administrator that the said group member should be partially or totally excluded from the corresponding group assignment mark.
To notify the affected member in writing of such penalty and send a copy of the letter (this may be done electronically) to the Programme Administrator.
Study Group Treasurer
To be a study group member. Not to be the study group leader (to ensure segregation of duties). To be personally and severely responsible for money collection, storage (e.g. savings account) and redistribution, as decided by the study group. To be accountable for keeping a record of all transactions (pay-in and pay-out), e.g. for group social events, team building events, penalties, rewards, etc. To step up as temporary group leader, should the current group leader be unavailable for a group meeting.
Study Group Member
To be a member of the "Amabhubesi Phambili" MID0108A study group, as finalised by the MBL1 Programme Administrator.
Assignment Team Leader (= Assignment Chairperson)

To be a member of the assignment team. To manage the assignment project lifecycle and adherence to assignment milestones and activity dates. To report on the assignment progress at study group meetings. To assign responsibilities and tasks to the assignment team members. To appoint a Secretariat person for the assignment. To communicate with the study group leader when necessary.
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MID0108A MBL912L1
To resolve conflict within the assignment team fairly, openly, and democratically. To escalate unresolved issues to the study group leader when necessary. To evaluate non-performance and decide on penalties for assignment team members. To escalate to the study group leader concerns of non-participation, non-contribution and/or non-delivery from an assignment team member. To schedule assignment team meetings (i.e. date, time, venue and agenda). To define the structure of the assignment response. To incorporate inputs from all assignment team members. To ensure that the assignment first draft is submitted to the whole study group for review and feedback on or before due date. To ensure the feedback received from the study group is reviewed by the assignment team and included into the assignment, as appropriate. To ensure that the assignment is submitted on the EDS Online in the prescribed format and on or preferably before due date. Overall accountability for the assignment. (See penalty section.)
Assignment Team Secretary

To be a member of the assignment team. To take notes (informal minutes) of team member's ideas and input. To keep an attendance register of all assignment team meetings held. To compile the assignment first draft (80% complete) in the prescribed format on or before due date. To compile the assignment final draft (100% complete) in the prescribed format on or before due date. To follow fair and reasonable instruction received from the assignment team leader. To step up as assignment team leader, should the current team leader be unavailable for an assignment team meeting or become unavailable for a longer period of time.
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Assignment Team Member

To attend assignment team meetings as scheduled by assignment team leader. To understand what is required on the assignment team. To research and share with the assignment team information relevant to the assignment topic. To participate actively to the assignment response, taking ownership of one or several assignment questions. To complete tasks assigned by the assignment team leader on time. To keep the assignment team leader informed of individual progress. To raise risks or issues proactively and constructively. To participate in the compilation of the assignment first draft, as and when required by the assignment team leader. To participate in the consolidation of the assignment final draft, as and when required by the assignment team leader. To follow fair and reasonable instruction received from the assignment team leader.
Assignment Team Extra

To attend assignment team meetings as scheduled by assignment team leader. To understand what is required of this role as part of the assignment team. To research and share with the assignment team information relevant to the assignment. To participate actively to the assignment response, without being required to take ownership of part of the assignment. To learn from other assignment team members. To follow fair and reasonable instruction received from the assignment team leader. To step up as assignment team member, should a team member be unavailable for a specific task/activity or become unavailable for a longer period of time.
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ANNEXURE B MBL1 STAKEHOLDERS CONTACT LIST

First Name Archna Christine Francois Jean Kagiso Mahlomola Patti Shanks Sylvester Surname Gupta Fritz Oger Moyane Moncho Motsamai Tladi Mkandawire Taku Student No 71769684 71775315 71772685 71783105 70851522 71515054 71792287 71770569 71783571 Company Silk Route Bank SETA Simeka Consulting Value Logistics Vodacom Sedibeng Water Total Group Five Sizwe Ntsaluba UNISA SBL UNISA SBL UNISA SBL UNISA SBL UNISA SBL UNISA SBL UNISA SBL Learnerships PMO Group Fixed Assets Product Services Accounting / Audit Logistics Civil Engineering Assurance Financial Accounting Global Business Environment Admin Admin Admin Management Accounting Economics Department or BU Position or Role Business Manager Learnerships Manager Program Manager Fixed Asset Manager Product Manager Auditor Strategy Projects Engineer Audit Manager Room N/A N/A N/A N/A N/A N/A N/A N/A N/A Phone No 011 468 3531 011 805 9661 011 231 1607 011 570 2163 N/A 056 515 0200 011 778 2132 017 640 0902 011 231 0600 Cell No 082 770 9735 082 820 7186 083 627 8969 082 990 6238 092 997 4197 083 630 3086 082 413 3627 073 669 0533 083 411 0005 Work Email Address archnayadav@rediffmail.com christinef@bankseta.org.za francois.oger @simekabusinessgroup.co.za jean.moyane@value.co.za kagiso.moncho @vodacom.co.za mmotsamai @sedibengwater.co.za patti.tladi@total.co.za shanksm@vodamail.co.za sylvestert @sizwentsaluba.co.za alexn@absamail.co.za smitaj@unisa.ac.za
A A Andre Cecile Drikus Eugene Greg
Nortje Smit Marrian Wepener Kriek Potgieter Brown
N/A N/A N/A N/A N/A N/A N/A
Lecturer Lecturer IT Manager MBL Programme Administrator Group Dynamics Lecturer Lecturer
N/A 402
N/A 011 652 0325
082 894 2782 082 336 5216
011 652 0239 011 652 0207 311 411 011 652 0319 011 652 0381 082 887 3499 082 690 5983
wepenac@unisa.ac.za kriekhs@unisa.ac.za potgitje@unisa.ac.za browngp@unisa.ac.za Page 19 of 77
MID0108A MBL912L1
M Mags Mari Mike Renier Ria
Rajah Baijnath Jansen van Rensburg Crosbie Steyn Marshall
N/A N/A N/A N/A N/A N/A
UNISA SBL UNISA SBL UNISA SBL UNISA SBL UNISA SBL UNISA SBL Simeka Consulting Johnson & Johnson
Employee Relations Admin Marketing Management Strategy Management Human Resources Management Operations
Lecturer MBL Programme Delivery Manager Lecturer Lecturer Lecturer Lecturer Program Manager Finance Director
406
011 652 0363
082 335 2637
rajahm@unisa.ac.za baijnm@unisa.ac.za
313 N/A 306 305
011 652 0331 N/A 011 652 0254 011 652 0318
082 336 5053 082 337 6965 079 227 3984 079 983 8671
jvrenm@unisa.ac.za mhcrosbie@sbleds.ac.za steynr@unisa.ac.za marshmm@unisa.ac.za abel.sibanda @simekabusinessgroup.co.za zmahomed@jppza.jnj.com
Abel Zafar
Sibanda Mahomed
PMO Finance
N/A N/A
011 231 1607 011 265 1070
082 816 7043 082 785 7300
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ANNEXURE C MBL1 GROUP MEMBERS SELF-EVALUATION / RANKING PER SUBJECT
Archna Gupta Christine Fritz Francois Oger Mahlomola Motsamai Jean Moyane Kagiso Moncho Patti Tladi Shanks Mkandawire Sylvester Taku
AG CF FO IM JM KM PT SM ST Total
K 4 6 2 2 6 6 2 2 1 31
L 3 4 6 3 4 1 4 6 3 34
M 6 5 1 1 5 5 1 5 2 31
N 2 1 4 5 1 2 6 3 6 30
P 5 3 3 4 2 4 3 1 4 29
Q 1 2 5 6 3 3 5 4 5 34
Total 21 21 21 21 21 21 21 21 21
LEGEND Low Risk Medium Risk High Risk
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ANNEXURE D MBL1 GROUP MEMBERS STRENGTHS & WEAKNESSES

Group Members Strengths & Benefits
Group Members Archna Gupta Strengths 8 year work experience in Selling/Marketing/Business Development Experience of working in Global environment(India/South Africa) B.Sc (Honors) & Certified Medical Transcriptionist Analytical blend of mind and target oriented Strong presentation skills Excellent Excel skills I have a good mentor and support system. I am eager to learn from MBL and from others. 7 years in Consulting project environment PMP Certified Good IT skills in general, Excel in particular Not afraid of conflict Live down the road from UNISA SBL 11 years working experience Excellent managerial, and organizational skills Good at facilitating and conflict resolution Strong Asset management background Can fit in easily in any environment Live near UNISA SBL I enjoy community service as a way of giving back to the 15 years working experience 12 years in IT & Telecoms environment At least 5 years Financial Services B.Sc. Information System & Management Advancement Programme Excellent IT skills in particular PC, Server environment, Networking (LAN & WAN) Work down the road from UNISA SBL Participate in the business strategic decision. Interact with Board Members, Executive Management and internal Draft Version: 16 March 2008 Page 22 of 77 Act responsibly with accountability Provide team with required guidance and support Add value to accounting and finance studies Add value of the formal education experience Benefits
Christine Fritz Francois Oger
Commitment to remain on programme. Willingness to study, participate and listen to other ideas.
Jean Moyane
Kagiso Moncho
Mahlomola Motsamai MID0108A MBL912L1
stakeholders. Serve in different working committee e.g. risk management and procurement. Enjoy challenges and providing solutions. Acquired skills in accounting, business management and economics. Patti Tladi 6 years experience in the SA Petroleum Industry Specialised in Transport i.e. Petroleum Trucks Team player Embrace constructive feedback Shanks Mkandawire Easy to work in a team Flexible to diversity English primary learning language Engineering / analytic Management reporting Chartered Accountant Experiences in various industries through audit I believe in the power of the mind Pro-active Analytical and Strategic Thinker This will be valuable to our group in the finance and strategy documents. Can think out of the box and bring fresh ideas and valuable contributions in diverse fields. Brings out creativity which will have positive spin-off in assigns Will contribute positively and look for new solutions. Share the knowledge with my team members, use my industry contacts and experience to gather the data on the petroleum industry, if need be. Assist and pass the experience to the team when needed Contribute positively in building the winning team Use feedback or constructive criticism as the basis for continuous learning and improvement
Sylvester Taku
Group Members Weaknesses & Needs

Group Members Archna Gupta Weaknesses Need to balance Family/Work Still adjusting in South Africa culture & environment Slow reading Speed Technology English is not my mother tongue Read too slowly Need to balance weekend between study and family time Draft Version: 16 March 2008 Page 23 of 77 Needs
Christine Fritz Francois Oger
Assistance with certain programmes and functionalities
MID0108A MBL912L1
Jean Moyane
Single parent, which may sometimes interfere with group schedules etc Time constraints w.r.t. family and study Suffer from severe chronic sinusitis which again might interfere with group schedules etc Conceptualises fairly slowly Need to balance weekend between Family, Study, Work, Sport and Community development activities Stay in far East Rand Breadwinner including extended family Read slowly and making notes Working outside study base (Free State- Bothaville) Infrastructure challenges (experiencing problems due to internet and communication connectivity). Balancing of family commitments and studying regularly. Struggle with work- life balance Time management Have very basic knowledge of Excel ,especially Word Get buy-in from family & friends about my studies and workplan and honour my appointments or time with them Discipline, I have attended a course therefore I need to put the tools to practice Attend advanced training and use the systems frequently Attend speed reading course Team support to things I value most Team understanding that I might not be able to delegate some the family matters
Kagiso Moncho
Mahlomola Motsamai
Patti Tladi
Shanks Mkandawire
Like soccer too much First time to pursue business career Family responsibilities Prone to procrastination Chartered Accountant Impatient/perfectionist May not commence assignments or respond to queries on time. I have taken positive action in setting reminders to respond to issues. May have tendency to box thinking May not afford others the full opportunity to express their ideas. I consciously hold myself back during group discussions until everyone has had their say.
Sylvester Taku
MID0108A MBL912L1
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ANNEXURE E MBL1 PROGRAM RESOURCES

Resource Analysis Resource Category Resource Type Human Resources MBL0108A Group members SBL support staff SBL lecturers Mentors Time Money Communication Time Budget Internet connection EDS Online Emails (work and/or home) SBL Library Prescribed Books Academic journals Articles Magazines Internet Laptops Boardroom A4 arch-files Electricity Not enough time to read all prescribed books. Each group member needs a PIN to enable full access to SBL Library All group members have received all their books. Only 2 weeks to prepare 1st Study School 2nd installment of +/- R6 000 due on 15 May 3rd installment of +/- R6 000 due on 15 August Constraints Time Availability 2 group members not available in Midrand on working days Available via emails and EDS Online Mr. Zafar Mahomed accepted to come and talk to us and review some of our assignments. Mr. Abel Sibanda accepted to come and talk to us. 3 out of 9 group members are self-sponsored.
Knowledge Repository
Equipment Supply
After hours or on week-ends
Each group member has his/her own laptop. Bank SETAs main boardroom Not always available; risk of load-shedding.
MID0108A MBL912L1
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ANNEXURE F MBL1 PROGRAM WBS

Program MBL1 Group Meetings Preparation Attendance Feedback Study Fees 1st Installment 2nd Installment 3rd Installment Group Socials Preparation Team Building Study School 1 Preparation Attendance Assignments - 1st round MBL911K1 MBL911K1 Review MBL912L1 MBL912L1 Review MBL913M1 MBL913M1 Review MBL914N1 MBL914N1 Review MBL915P1 MBL915P1 Review MBL916Q1 MBL916Q1 Review Tests Preparation MBL911K MBL912L MID0108A MBL912L1 20-Apr 12-May 12-May 15-May 12-May 12-May Page 26 of 77 10-Feb 24-Feb 24-Feb 09-Mar 09-Mar 23-Mar 24-Mar 06-Apr 13-Apr 27-Apr 27-Apr 11-May 17-Mar 01-Mar 31-Mar 15-Mar 14-Apr 29-Mar 29-Apr 12-Apr 19-May 03-May 02-Jun 17-May 09-Feb 18-Feb 17-Feb 22-Feb 09-Mar 12-Apr 11-Apr 12-Apr 15-Jan 15-May 15-Aug 15-Jan 15-May 15-Aug On going On going On going On going On going On going Project High-Level Task Start Date End Date
MBL913M MBL914N MBL915P MBL916Q Assignments - 2nd round MBL911K2 MBL911K2 Review MBL912L2 MBL912L2 Review MBL913M2 MBL913M2 Review MBL914N2 MBL914N2 Review MBL915P2 MBL915P2 Review MBL916Q2 MBL916Q2 Review Study School 2 Preparation Attendance Exams Preparation MBL914N MBL913M MBL912L MBL916Q MBL915P MBL911K
12-May 16-May 16-May 16-May 11-May 25-May 25-May 08-Jun 08-Jun 22-Jun 22-Jun 06-Jul 06-Jul 20-Jul 20-Jul 03-Aug 09-Aug 18-Aug 23-Aug 06-Oct 08-Oct 13-Oct 17-Oct 23-Oct 27-Oct
12-May 16-May 16-May 16-May 17-Jun 31-May 30-Jun 14-Jun 14-Jul 28-Jun 28-Jul 12-Jul 11-Aug 26-Jul 25-Aug 09-Aug 17-Aug 22-Aug 26-Oct 06-Oct 08-Oct 13-Oct 17-Oct 23-Oct 27-Oct
MID0108A MBL912L1
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ANNEXURE G MBL1 PROGRAM SCHEDULE SUMMARY

JANUARY MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 New Year FEBRUARY MARCH 1 2 3 4 Kick-off Meeting 1 2 3 4 5 6 7 Group Meeting Study School Prep. 8 9 10 11 12 13 14 15 16 17 18 19 20 21 Group Meeting K1 Final Review L1 First Draft 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 Team Building Group Meeting M1 Final Review N1 First Draft APRIL MAY JUNE
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23
Workers Day
1 2 3 4 5 6 Group Meeting P1 Final Review Q1 First Draft 911K, 912L, 913M 7 8 9 10 11 12 13 14 15 16 17 18 19 20
MBL916Q-1
Group Meeting K2 Final Review L2 First Draft
MBL913M-1
1st Installment
2nd Installment 914N, 915P, 916Q
Group Meeting N1 Final Review
Study School 1 Study School 1 Study School 1 Study School 1 Study School 1
MBL911K-1
MBL915P-1
Youth Day MBL911K-2
Group Meeting L1 Final Review M1 First Draft Human Rights Day
MID0108A MBL912L1
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SAT SUN MON TUE WED THU FRI SAT SUN MON
26 27 28 29 30 31
23 24 25 26 27 28 29
K1 First Draft
22 23 24 25 26 27 28 29 30 31
26 27 28 29 30
P1 First Draft Freedom Day Public Holiday MBL914N-1
24 25 26 27 28 29 30 31
Group Meeting Q1 Final Review K2 First Draft
21 22 23 24 25 26 27 28 29 30
Group Meeting L2 Final Review M2 First Draft
Family Day
MBL912L-1 OCTOBER NOVEMBER 1 2 3 4 5 Group Meeting Exam Prep. MBL914N MBL913M 1 2 3 4 5 6 7 8 9 10 11 12 13 14 6 7 8 9 10 11 12 13 14 15 16 17 18 19 DECEMBER
MBL912L-2
JULY 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Group Meeting M2 Final Review N2 First Draft
AUGUST 1 2 3 4 5 Group Meeting P2 Final Review Q2 First Draft 6 7 8 9 10 11 12 Women's Day 13 14 15 16 17 18 19
SEPTEMBER
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15
1 2 3 Group Meeting Exam Strategy 4 5 6 7 8 9 10 11 12 13 14 15 16 17
MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI
Group Meeting Exam Prep. MBL912L
MBL913M-2
MBL915P-2
Day of Recon.
Final Installment
MBL916Q
MID0108A MBL912L1
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19 20 21 22 23 24 25 26 27 28 29 30 31
Group Meeting N2 Final Review P2 First Draft
16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31
Group Meeting Q2 Final Review Study School 2 Study School 2 Study School 2 Study School 2 Study School 2
20 21 22 23 24 25 26 27 28 29 30
18 19 20 21 22 23 24 25 26 27 28 29 30 31
Group Meeting Exam Prep.
15 16 17 18 19
20 21 22 23 24 25 26 27 28 29 30 31 Christmas Day Goodwill Day
SAT SUN MON TUE WED THU FRI SAT SUN MON TUE WED THU FRI SAT SUN
Heritage Day
MBL915P
20 21
Group Meeting Exam Prep. MBL911K
22 23 24 25 26 27 28 29 30
MBL914N-2
MBL916Q-2
LEGEND Group Meeting Study School Due Assignment Test Exam Team Building Annual Leave Payment to SBL Public Holiday
Please note that the above MBL1 Program Schedule was pasted here into two separate sections due to page size constraint.
MID0108A MBL912L1
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ANNEXURE H MBL1 GANTT CHART

MBL1 Program Gantt Chart
The spreadsheet below represents the Gantt chart where roll-up tasks and milestones have been highlighted in blue and red respectively. MID0108A - MBL911K1 Gantt Chart
ID 1 1.1 1.1.1 1.1.2 1.1.3 1.2 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.3 1.3.1 1.3.2 1.4 1.4.1 1.4.2 1.5 1.5.1 1.5.2 1.5.3 1.5.4 1.5.5 1.5.6 1.5.7 1.5.8 1.5.9 % 15% 15% 15% 15% 15% 0% 100% 0% 0% 0% 0% 8% 10% 0% 100% 100% 100% 33% 100% 100% 80% 80% 25% 0% 0% 0% 0% WBS Activity Name MBL1 Program Group Meetings Preparation Attendance Feedback Study Fees 1st Installment (SBL) 2nd Installment (SBL) 1st Payment (Fund) 3rd Installment (SBL) 2nd Payment (Fund) Group Socials Preparation Team Building Study School 1 Preparation Attendance Assignments #1 MBL911K1 MBL911K1 Review MBL912L1 MBL912L1 Review MBL913M1 MBL913M1 Review MBL914N1 MBL914N1 Review MBL915P1 Duration 338 days 269 days 19 days 19 days 19 days 264 days 0 days 0 days 0 days 0 days 0 days 36 days 4 days 1 day 14 days 9 days 5 days 114 days 30 days 7 days 30 days 7 days 30 days 7 days 31 days 7 days 30 days
Last update date:

Start 15-Jan 01-Feb 01-Feb 02-Feb 03-Feb 15-Jan 15-Jan 15-May 15-May 15-Aug 15-Aug 08-Mar 08-Mar 12-Apr 09-Feb 09-Feb 18-Feb 10-Feb 10-Feb 24-Feb 24-Feb 09-Mar 09-Mar 23-Mar 23-Mar 06-Apr 13-Apr Finish 27-Oct 26-Oct 24-Oct 25-Oct 26-Oct 15-Aug 15-Jan 15-May 15-May 15-Aug 15-Aug 12-Apr 11-Apr 12-Apr 22-Feb 17-Feb 22-Feb 02-Jun 17-Mar 01-Mar 31-Mar 15-Mar 14-Apr 29-Mar 29-Apr 12-Apr 19-May
15-Mar
Resource Initials Predecessor(s)
FO AG,CF,FO,IM,JM,KM,PT,SM,ST FO AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST FO AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST CF,IM,PT,JM AG,FO,KM,SM,ST AG,FO,JM,SM CF,IM,KM,PT,ST AG,CF,FO,JM,KM IM,PT,SM,ST AG,FO,IM,KM,SM,ST CF,JM,PT AG,CF,PT,ST Page 31 of 77
7 8 9
13
16
MID0108A MBL912L1
1.5.10 1.5.11 1.5.12 1.6 1.6.1 1.6.2 1.6.3 1.6.4 1.6.5 1.6.6 1.6.7 1.7 1.7.1 1.7.2 1.7.3 1.7.4 1.7.5 1.7.6 1.7.7 1.7.8 1.7.9 1.7.10 1.7.11 1.7.12 1.8 1.8.1 1.8.2 1.9 1.9.1 1.9.2 1.9.3 1.9.4 1.9.5 1.9.6 1.9.7
0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0%
MBL915P1 Review MBL916Q1 MBL916Q1 Review Tests Preparation MBL911K MBL912L MBL913M MBL914N MBL915P MBL916Q Assignments #2 MBL911K2 MBL911K2 Review MBL912L2 MBL912L2 Review MBL913M2 MBL913M2 Review MBL914N2 MBL914N2 Review MBL915P2 MBL915P2 Review MBL916Q2 MBL916Q2 Review Study School 2 Preparation Attendance Exams Preparation MBL914N MBL913M MBL912L MBL916Q MBL915P MBL911K
7 days 30 days 7 days 27 days 25 days 1 day 1 day 1 day 1 day 1 day 1 day 107 days 31 days 7 days 30 days 7 days 30 days 7 days 30 days 7 days 30 days 7 days 30 days 7 days 14 days 9 days 5 days 65 days 59 days 1 day 1 day 1 day 1 day 1 day 1 day
27-Apr 27-Apr 11-May 20-Apr 20-Apr 12-May 12-May 12-May 16-May 16-May 16-May 11-May 11-May 25-May 25-May 08-Jun 08-Jun 22-Jun 22-Jun 06-Jul 06-Jul 20-Jul 20-Jul 03-Aug 09-Aug 09-Aug 18-Aug 24-Aug 24-Aug 06-Oct 08-Oct 13-Oct 17-Oct 23-Oct 27-Oct
03-May 02-Jun 17-May 16-May 15-May 12-May 12-May 12-May 16-May 16-May 16-May 25-Aug 17-Jun 31-May 30-Jun 14-Jun 14-Jul 28-Jun 28-Jul 12-Jul 11-Aug 26-Jul 25-Aug 09-Aug 22-Aug 17-Aug 22-Aug 27-Oct 26-Oct 06-Oct 08-Oct 13-Oct 17-Oct 23-Oct 27-Oct
FO,IM,JM,KM,SM FO,IM,KM,PT,SM,ST AG,CF,JM AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST IM,JM,KM,SM,ST AG,CF,FO,PT AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,JM,KM,PT,SM IM,ST CF,IM,JM,PT,ST AG,FO,KM,SM AG,FO,IM,KM,PT,SM,ST CF,JM AG,CF,IM,JM,KM,PT,ST FO,SM AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST AG,CF,FO,IM,JM,KM,PT,SM,ST
35,33,34 35,33,34 35,33,34
53
57 58 59 60 61
Please find on the next page a screen shot of the actual Gantt chart for our MBL1 program, as at 15/03/2008.
MID0108A MBL912L1
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MID0108A MBL912L1
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MBL911K1 Group Assignment Project Gantt Chart

The spreadsheet below represents the Gantt chart where roll-up tasks and milestones have been highlighted in blue and red respectively.
MID0108A - MBL911K1 Gantt Chart

ID 1 1.1 1.1.1 1.2 1.2.1 1.2.2 1.2.3 1.3 1.3.1 1.3.1.1 1.3.1.2 1.3.1.3 1.3.1.4 1.3.1.5 1.3.2 1.3.2.1 1.3.2.2 1.3.2.3 1.3.3 1.3.3.1 1.3.3.2 1.4 1.4.1 % 86% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% WBS Activity Name MBL911K1 Project Assignment Team Confirm assignment team (leader, secretary, members, and extras) Company Selection Select a company for the assignment Interview the company's HR Manager Draft company introduction First Draft First Team Meeting Analyse the assignment questions Assign sections to team members to research and complete Complete section on theory of diversity management Analyse the company diversity programme Complete section on the different perspectives on managing local and global diversity Second Team Meeting Review progress on assignment based on Study School information Complete a strength & weakness analysis of the company's diversity management Make recommendations on the company's diversity programme Third Team Meeting Consolidate the information and compile the document first draft Email assignment first draft to whole group for review Group Feedback Review assignment first draft and provide feedback
Last update date =

Duration 99 days 1 day 1 day 6 days 4 days 1 day 1 day 15 days 8 days 1 day 1 day 7 days 7 days 7 days 6 days 2 days 2 days 2 days 1 day 1 day 0 days 7 days 7 days Start 02-Feb 02-Feb 02-Feb 03-Feb 03-Feb 07-Feb 08-Feb 09-Feb 09-Feb 09-Feb 09-Feb 10-Feb 10-Feb 10-Feb 17-Feb 17-Feb 19-Feb 21-Feb 23-Feb 23-Feb 23-Feb 24-Feb 24-Feb Finish 10-May 02-Feb 02-Feb 08-Feb 06-Feb 07-Feb 08-Feb 23-Feb 16-Feb 09-Feb 09-Feb 16-Feb 16-Feb 16-Feb 22-Feb 18-Feb 20-Feb 22-Feb 23-Feb 23-Feb 23-Feb 01-Mar 01-Mar
15-Mar
Resource Initials Predecessor(s)
AG,CF,FO,IM,JM,PT,SM,ST,KM CF,IM,JM,PT CF,IM,JM,PT PT 3 5 6
CF,IM,JM,PT CF CF PT JM CF,IM,JM,PT CF,IM,JM,PT CF,IM,JM,PT CF CF FO,SM,ST,KM,AG
7 7 11 11 11 12,13,14 16 17 18 20 21 Page 34 of 77
MID0108A MBL912L1
1.4.2 1.5 1.5.1 1.5.1.1 1.5.1.2 1.5.1.3 1.5.1.4 1.6 1.6.1 1.7 1.7.1 1.7.2 1.8 1.8.1 1.8.2 1.8.3
100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 0% 0% 0% 0%
Collect feedback from study group Final Version Fourth Team meeting Consolidate feedback and improve document Agree on the document final version content and layout Prepare the document final version Email assignment final version to whole group for final review Final Review Sign final copy off Submission on EDS Submission on EDS Submission Deadline Post-Mortem Receive from SBL assignment marked by Lecturer Review marked assignment with Group Update lessons learned
7 days 6 days 6 days 1 day 1 day 4 days 0 days 6 days 6 days 3 days 1 day 0 days 13 days 0 days 1 day 1 day
24-Feb 02-Mar 02-Mar 02-Mar 03-Mar 04-Mar 07-Mar 08-Mar 08-Mar 14-Mar 14-Mar 17-Mar 28-Apr 28-Apr 10-May 10-May
01-Mar 07-Mar 07-Mar 02-Mar 03-Mar 07-Mar 07-Mar 13-Mar 13-Mar 17-Mar 14-Mar 17-Mar 10-May 28-Apr 10-May 10-May
CF
21
CF,IM,JM,PT CF,IM,JM,PT CF,IM,JM,PT CF AG,CF,FO,IM,JM,PT,SM,ST,KM CF CF FO AG,CF,FO,IM,JM,PT,SM,ST,KM CF
24 27 28 29 30 32 34 35 37 37
Please find on the next page a screen shot of the actual Gantt chart for our MBL911K1 assignment project, as at 15/03/2008.
MID0108A MBL912L1
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MID0108A MBL912L1
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ANNEXURE I MBL1 STUDY SCHOOL 1 PREPARATION WORK

MODULE MBL911K TOPIC / TO-DO TASK TOPIC 1a: INTRO TO LABOUR RELATIONS TOPIC 1: HR & GLOBAL ECONOMY SLIDES? PRESCRIBED BOOK SWANEPOEL (CH 19 & 20) SWANEPOEL (CH 1 to 3) GROBLER & WARNICH (CH 16) GROBLER & WARNICH (CH 3) HUMAN (CH 6) SWANEPOEL (CH 8 & 9) INTERVIEW DIRECTOR: RECRUITMENT POLICIES INTERVIEW MANAGER: EMPLOYMENT CHALLENGES HANDOUTS ARTICLES INTERVIEW
TOPIC 2: MANAGING DIVERSITY TOPIC 3: RECRUITMENT & SELECTION MBL912L TOPIC 1: PROJECT MANAGEMENT TOPIC 1: PROJECT MANAGEMENT (MBL AS A PROJECT) TOPIC 2: OPERATIONS IN GLOBAL ECONOMY TOPIC 3: DESIGNING & DEVELOPING OPERATIONS MBL913M TOPIC 1: MARKETING: BROAD ORIENTATION YES
CAMERON 2005 MEREDITH & MANTEL 2006
YES YES
YES YES
BEST 2005 (CH 1 to 6) WOOD 2005 (CH 1 to 5)
TRUEMAN (2002) COVIELLO (2001) GRONROOS (1994)
TOPIC 2: MARKETING DICHOTOMIES TOPIC 3: MARKETING ENVIRONMENT TOPIC 4: MARKETING KNOWLEDGE TOPIC 5: MARKET SEGMENTATION & CUSTOMER RELATIONSHIPS MID0108A MBL912L1 Draft Version: 16 March 2008 Page 37 of 77
MBL914N
TOPIC 1: INTRO TO MANAGEMENT ACCOUNTS (MA) TOPIC 2: OVERVIEW OF TOPIC RELEVANT TO MA TOPIC 3: COSTING SYSTEMS TOPIC 4: PERFORMANCE REPORTING TOPIC 5: RESPONSIBILITY ACCOUNTS & PERFORMANCE MANAGEMENT TOPIC 1: STRATEGIC ESSENTIALS
YES YES YES YES YES
GARRISON (CH 7) GARRISON (CH 8) GARRISON (CH 2, 5, 6 & 13) GARRISON (CH 9 to 11) GARRISON (CH 12)
MBL915P
YES
THOMPSON (CH 1 & 2 )
TOPIC 2: STRATEGIC ENVIRONMENT TOPIC 3: SITUATION ANALYSIS MBL916Q TOPIC 1: SCOPE OF ECONOMICS TOPIC 2: NATURE OF FISCAL POLICY TOPIC 3: NATURE OF MONETARY POLICY TOPIC 4: IMPACT OF FISCAL & MONETARY POLICY
YES
THOMPSON (CH 3 & 4 )
ARMSTRONG THE KING REPORT CROUCH & BASCH LIPTON (2004) ABRAHAM (2005) HAMEL & PRAHALAD (1993)
YES YES YES YES
CASE & FAIR 2007 (CH 1 & 2) CASE & FAIR 2007 (CH 18 to 22) CASE & FAIR 2007 (CH 23 to 26) CASE & FAIR 2007 (CH 27, 28 & 32)
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ANNEXURE J MBL1 ASSIGNMENT FORMATS

Number of Pages (excluded Annexures) Page Size Font Type Font Size (in pt) Line Spacing Margins (in cm) Min Max K1 20 25 L1 NP 15 M1 20 20 N1 4 8 P1 20 NP Q1 NP 10 K2 NP NP L2 20 20 M2 20 20 N2 2 4 P2 20 NP Q2 NP 10
12 1.5 Top Bottom Left Right
12 1.5
A4 Arial 12 12 1.5 2 2.5 2.5 2.5 5
12 1.5
12 1.5
12 1.5
12 1.5
A4 Arial 12 12 1.5 2 2.5 2.5 2.5 5
12 1.5
10 1.5
LEGEND Not Prescribed
NP
MID0108A MBL912L1
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ANNEXURE K MBL1 ASSIGNMENT TEAMS

Site Visit Required? Archna Gupta Christine Fritz Francois Oger Mahlomola Motsamai Jean Moyane Kagiso Moncho Patti Tladi Shanks Mkandawire Sylvester Taku K1 Yes TR TL TR TX TM TR TS TR TR 1 1 1 1 5 9 L1 TS TR TL TR TX TR TR TM TR 1 1 1 1 5 9 M1 Yes TL TX TM TR TS TX TR TR TR 1 1 1 2 4 9 N1 TX TR TM TL TR TM TR TM TM 1 0 4 1 3 9 P1 Yes TX TM TR TR TR TR TL TR TM 1 0 2 1 5 9 Q1 TR TR TM TM TR TL TX TM TM 1 0 4 1 3 9 K2 TR TR TR TM TL TM TR TM TX 1 0 3 1 4 9 L2 Yes TL TM TX TX TX TX TX TX TM 1 0 2 6 0 9 M2 Yes TM TM TX TR TX TM TM TL TR 1 0 4 2 2 9 N2 TR TX TR TM TM TR TX TR TL 1 0 2 2 4 9 P2 TM TR TL TM TR TX TM TX TX 1 0 3 3 2 9 Q2 TX TM TR TX TM TM TL TR TX 1 0 3 3 2 9 TL 2 1 2 1 1 1 2 1 1 TS 1 0 0 0 1 0 1 0 0 TM 2 4 3 4 3 4 2 4 4 TX 3 2 2 3 3 3 3 2 3 TR 4 5 5 4 4 4 4 5 4 Total 12 12 12 12 12 12 12 12 12
AG CF FO IM JM KM PT SM ST TL TS TM TX TR Total
LEGEND Team Leader Team Secretary Team Member Team Extra Team Reviewer
TL TS TM TX TR
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ANNEXURE L MBL1 ASSIGNMENT TEAMS STRENGTH

Assignment Team Leader Strength
K1 Archna Gupta Christine Fritz Francois Oger Mahlomola Motsamai Jean Moyane Kagiso Moncho Patti Tladi Shanks Mkandawire Sylvester Taku AG CF FO IM JM KM PT SM ST Total 6 6 5 6 3 3 5 6 6 6 5 3 3 6 3 5 6 6 3 5 5 3 L1 M1 6 N1 P1 Q1 K2 L2 3 M2 N2 P2 Q2 Total 9 6 9 5 6 3 8 5 6 % 75% 100% 75% 83% 100% 50% 67% 83% 100%
Assignment Team Leader & Member Strength

K1 Archna Gupta Christine Fritz Francois Oger Mahlomola Motsamai Jean Moyane Kagiso Moncho Patti Tladi Shanks Mkandawire Sylvester Taku AG CF FO IM JM KM PT SM ST Total 6 6 6 2 6 14 15 12 3 6 20 1 5 2 3 4 10 4 5 23 2 16 3 10 3 4 5 L1 3 M1 6 N1 P1 3 5 6 2 6 6 Q1 K2 L2 3 4 M2 6 5 N2 P2 5 3 4 3 3 5 Q2 2 5 1 5 1 5 22 6 12 Total 23 20 19 22 21 19 14 20 24 % 77% 67% 63% 73% 70% 63% 47% 67% 80%
15
13
MID0108A MBL912L1
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Assignment Team Strength (excl. Reviewers)

Archna Gupta Christine Fritz Francois Oger Mahlomola Motsamai Jean Moyane Kagiso Moncho Patti Tladi Shanks Mkandawire Sylvester Taku AG CF FO IM JM KM PT SM ST Total K1 4 6 2 6 2 6 20 19 22 3 6 22 L1 3 6 4 M1 6 5 1 5 5 N1 2 4 5 2 3 4 15 P1 5 3 Q1 K2 L2 3 4 6 3 4 1 4 6 3 34 M2 6 5 1 5 5 1 5 28 N2 1 5 1 6 6 19 3 4 4 3 1 4 24 P2 5 Q2 1 2 6 3 3 5 5 25 Total 35 26 26 33 34 29 29 27 34 % 65% 62% 62% 69% 71% 60% 60% 64% 71%
5 6 3 5 4 5 28
2 6 6 2 1 17
LEGEND Low Risk Medium Risk High Risk
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Assignment Team Strength Graph
Assignment Team Strength

36 32 28 24 20 16 12 8 4 0 K1 L1 M1 N1 P1 Q1 K2 L2 M2 N2 P2 Q2 Assignment Team Strength (excl. Reviewers) Assignment Team Leader & Member Strength Assignment Team Leader Strength
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ANNEXURE M MBL1 ASSIGNMENT MILESTONES

Assignment Milestones Planned Dates
Today's Date: 15-Mar Assignments K1 MBL911K1 L1 MBL912L1 M1 MBL913M1 N1 MBL914N1 P1 MBL915P1 Q1 MBL916Q1 K2 MBL911K2 L2 MBL912L2 M2 MBL913M2 N2 MBL914N2 P2 MBL915P2 Q2 MBL916Q2
Company Selection Date -37 09-Feb N/A 08-Mar N/A 12-Apr N/A N/A 24-May 07-Jun N/A N/A N/A First Draft (>80%) Start Date -36 10-Feb 24-Feb 09-Mar 23-Mar 13-Apr 27-Apr 11-May 25-May 08-Jun 22-Jun 06-Jul 20-Jul End Date -23 23-Feb 08-Mar 20-Mar 05-Apr 26-Apr 10-May 24-May 07-Jun 21-Jun 05-Jul 19-Jul 02-Aug
Assignment Milestones - Planned Dates

Feedback Start Date -22 24-Feb 09-Mar 23-Mar 06-Apr 27-Apr 11-May 25-May 08-Jun 22-Jun 06-Jul 20-Jul 03-Aug End Date -16 01-Mar 15-Mar 29-Mar 12-Apr 03-May 17-May 31-May 14-Jun 28-Jun 12-Jul 26-Jul 09-Aug Final Version Start Date -15 02-Mar 16-Mar 30-Mar 13-Apr 04-May 18-May 01-Jun 15-Jun 29-Jun 13-Jul 27-Jul 10-Aug End Date -10 07-Mar 19-Mar 04-Apr 18-Apr 09-May 23-May 06-Jun 20-Jun 04-Jul 18-Jul 01-Aug 15-Aug Final Review Date -9 08-Mar 20-Mar 05-Apr 19-Apr 10-May 24-May 07-Jun 21-Jun 05-Jul 19-Jul 02-Aug 16-Aug Submission on EDS Date -2 15-Mar 29-Mar 12-Apr 26-Apr 17-May 31-May 14-Jun 28-Jun 12-Jul 26-Jul 09-Aug 23-Aug Deadline Date 0 17-Mar 31-Mar 14-Apr 29-Apr 19-May 02-Jun 17-Jun 30-Jun 14-Jul 28-Jul 11-Aug 25-Aug PostMortem Date 42 28-Apr 12-May 26-May 10-Jun 30-Jun 14-Jul 29-Jul 11-Aug 25-Aug 08-Sep 22-Sep 06-Oct
LEGEND Future (> 1 week) Near Future (< 7 days) Past Not Applicable
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Assignment Milestones Actual Dates

Assignment Milestones - Actual Dates Assignments K1 MBL911K1 L1 MBL912L1 M1 MBL913M1 N1 MBL914N1 P1 MBL915P1 Q1 MBL916Q1 K2 MBL911K2 L2 MBL912L2 M2 MBL913M2 N2 MBL914N2 P2 MBL915P2 Q2 MBL916Q2 LEGEND Before Due Date On Due Date After Due Date Not Applicable
Company Selection Date 09-Feb N/A 06-Mar N/A N/A N/A First Draft (>80%) Start Date 09-Feb 19-Feb 08-Mar End Date 23-Feb 09-Mar Feedback Start Date 24-Feb 09-Mar End Date 01-Mar Final Version Start Date 02-Mar End Date 07-Mar Final Review Date 08-Mar Submission on EDS Date 15-Mar Deadline Date 17-Mar PostMortem Date
N/A N/A N/A
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Assignment Milestones Variance

Assignment Milestones - Variance (Days late shown as negative) Assignments K1 MBL911K1 L1 MBL912L1 M1 MBL913M1 N1 MBL914N1 P1 MBL915P1 Q1 MBL916Q1 K2 MBL911K2 L2 MBL912L2 M2 MBL913M2 N2 MBL914N2 P2 MBL915P2 Q2 MBL916Q2 LEGEND Early On Time Late Not Applicable
Company Selection Date 0 N/A 2 N/A N/A N/A First Draft (>80%) Start Date 1 5 1 End Date 0 -1 Feedback Start Date 0 0 End Date 0 Final Version Start Date 0 End Date 0 Final Review Date 0 Submission on EDS Date 0 Deadline Date 0 PostMortem Date
N/A N/A N/A
Please note that the above reporting was as at 15 March.
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ANNEXURE N MBL1 PROGRAM AND PROJECT PERFORMANCE VALUES

MBL1 Program Performance Values
MBL1 Program Excellent Measured Value Overall All group members passed MBL1 with distinction Very Good All group members passed MBL1 with at least 3 group members with distinction All group members pass MBL1 and all assignments of each subject, thereby gaining full knowledge of at least 5 subjects and average knowledge of the remaining subject Performance Value Good All group members passed MBL1 with at least one group member with distinction Most of the group members pass MBL1 and all assignments of each subject, thereby gaining full knowledge of 1-2 subjects and average knowledge of remaining subjects Fair All the group members passed MBL1 with one or more group members repeating one subject Most of the group members pass MBL1 and all assignments of each subject, thereby gaining average knowledge of each subject Poor One or more group members failed at least two subjects Group members knowledge of most of the subjects is below par
Scope
All group members pass MBL1 and all assignments of each subject, thereby gaining full knowledge about the each subject
Time
All group members complete MBL1 in 1 year
One group member does not complete MBL1 in the first year One group member study fee sponsored and all pay on time 65% - 74% Most of the identified MBL risks mitigated All group members study fee paid on time
More than one group members do not complete MBL1 in the first year Specific costs incurred due to rewriting the exam or repeating the year 0 49% No MBL risk response
Costs
All group members study fee sponsored and paid on time 85% - 100 % All identified MBL risks closed
More than one group members study fee sponsored and all pay on time 75% - 84% All identified MBL risks mitigated
Quality Risks
50% - 64% Some of the identified MBL risks mitigated
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MBL1 Group Meeting Project Performance Values

Group Meeting Project Excellent Measured Value Overall All group members attend all group meetings All group members actively adhere to the agenda of the meeting All group members start and finish all group meetings in time Very Good All group members attend 80% of the group meetings 80% of the group members adhere to the agenda of the group meeting One group member do not arrive for the group meeting on time Performance Value Good All group members attend 65% of the group meetings 65% of the group members adhere to the agenda of the group meeting Two group members do not arrive for the group meeting on time Fair All group members attend 50% of the group meetings 50% of the group members adhere to the agenda of the group meeting Half the group members do not arrive for the group meetings on time Poor All group members attend less than 50% of the group meetings Less than 50% of the group members adhere to the agenda of the group meeting Most of the group members do not attend several meetings Specific costs incurred for one or more group meeting 65% of group members participated actively Most of the identified group meeting risks mitigated 50% of group members participated actively Some of the identified group meeting risks mitigated Less than 50% of group members participated actively No group meeting risk response
Scope
Time
Costs Quality
No specific cost incurred for any group meeting All group members participated actively All identified group meeting risks closed 80% of group members participated actively All identified group meeting risks mitigated
Risks
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MBL1 Study School Project Performance Values

Study School Project Excellent Measured Value Overall Scope Expectations exceeded for all group members All group members attended all lectures All group members attended all lectures on time No accommodation cost incurred by any of the group members All the group members satisfied with all the lectures All identified study school risks closed Very Good Expectations exceeded for most of the group members One group member missed one lecture One group member attended one lecture late One group member paid once for accommodation One group member dissatisfied with one lecture All identified study school risks mitigated Performance Value Good Expectations met for all group members Two group member missed one lecture Two group members attended one lecture late One group member paid for accommodation several times One group member dissatisfied with more than one lecture Most of the identified study school risks mitigated Fair Expectations met for most of the group members One or more group members missed one or more lectures One or more group members attended one or more lectures late More than one group member paid for the accommodation More than one group member dissatisfied with more than one lecture Some of the identified study school risks mitigated Poor Expectations not met for most of the group members One or more group members missed one or more study school day Many group members attended most of the lectures late All group members paid for their accommodation Most of the group members dissatisfied with most of the lectures No study school risk response
Time
Costs
Quality
Risks
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MBL1 Assignment Project Performance Values

Assignment Project Excellent Measured Value Overall All assignments passed with distinction All of the questions answered for all of the assignments with added relevant value as a result of out of the box thinking in the required format and layout All assignments submitted before due date Very Good All assignments passed including 6 or more with distinction All of the questions answered for all of the assignment in the required format and layout Performance Value Good All assignments passed including 1-5 with distinction All of the questions answered for most of the assignment in the required format and layout Fair All assignments passed Poor One or more assignment failed Few questions answered for most of the assignments not in the required format and layout
Scope
Most of the questions answered for most of the assignment in the required format and layout
Time
All assignments submitted on time, some before due date
All assignments submitted on time
One or more assignments need time extension to submit
One or more assignments submitted late Specific costs incurred for one or more assignments
Costs Quality Risks
No specific cost incurred for any assignment 85% - 100 % All identified assignment risks closed 75% - 84% All identified assignment risks mitigated 65% - 74% Most of the identified assignment risks mitigated 50% - 64% Some of the identified assignment risks mitigated
0 49% No assignment risk response
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MBL1 Test Project Performance Values

Test Project Excellent Measured Value Overall Scope All tests passed with distinction All group members answered all the questions in all the tests All group members started and finished all tests in time Very Good All tests passed including 4 or more with distinction All group members answered most of the questions in all the tests One group member did not start test on time Performance Value Good All tests passed including 13 with distinction Most of the group members answered most of the questions in the tests One group member did not start test on time or could not finish in time Fair All tests passed All the group members answered more than 50% of the questions in all the tests. More than one group member did not start test on time and could not finish in time Poor One or more test failed One or more group members answered less than 50% of the questions of one or more tests One or more group members missed one or more tests Specific costs incurred for one or more Test 65% - 74% Most of the identified test risks mitigated 50% - 64% Some of the identified test risks mitigated 0 49% No test risk response
Time
Costs Quality Risks
No specific cost incurred for any Test 85% - 100 % All identified test risks closed 75% - 84% All identified test risks mitigated
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MBL1 Exam Project Performance Values

Exam Project Excellent Measured Value Overall All group members passed all exams with distinction All group members attempted the entire set of required questions in all the exams All group members started and finished all exams in time Very Good All group members passed exams with at least one distinction All group members attempted most of the required no. of questions in all the exams One group member did not start an exam on time Performance Value Good At least one group member passed the exams with at least one distinction Most of the group members attempted most of the required no. of questions in all the exams One group member did not start exam on time or could not finish in time Fair All the group members passed the exams with no distinction All the group members attempted more than 50% of the required no. of questions in all the exams. More than one group member did not start exam on time and could not finish in time Poor One or more group members failed at least one exam One or more group members attempted less than 50% of the required no. of questions of one or more exams One or more group members missed one or more exams Specific costs incurred for one or more exam 65% - 74% Most of the identified exam risks mitigated 50% - 64% Some of the identified exam risks mitigated 0 49% No exam risk response
Scope
Time
Costs Quality Risks
No specific cost incurred for any exam 85% - 100 % All identified exam risks closed 75% - 84% All identified exam risks mitigated
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ANNEXURE O MBL1 RISK MATRIX

Risk Identification
Risk Definition (meta-language) ID 1 Type T Date Raised 21-Feb-08 Risk or Issue Short Description Drop-out Temporarily "disabled" or unavailable Assignment continuous improvement Work commitment Personal commitment Assignment nonperformance Assignment underperformance Assignment due date close to the test dates Too much reading too do As a result of As a result of As a result of As a result of As a result of As a result of As a result of As a result of As a result of As a result of <definite cause>, the long duration of the MBL1 programme the long duration of the MBL1 programme having our group assignments marked by the lecturers during the year work commitment personal commitment group assignment tasks being assigned to individual group assignment tasks being assigned to individual two assignment due dates being close to the test dates having too much reading to do <uncertain event> may happen voluntary drop-outs may happen some group members may be unavailable for a significant period of time (> 1 week) either very good or poor assignment marks may occur one or several group members may be absent for part of the study schools one or several group members may be absent for part of the study schools one individual team member may fail to deliver on time one individual team member may fail to deliver as per assignment team quality expectation time management may not be appropriate enough (or equally allocated) some important prescribed reading (books or articles) may be neglected which will lead to which will lead to which will lead to which will lead to which will lead to which will lead to which will lead to which will lead to which will lead to which will lead to <effect on project objective>. vacancies i.r.o. assignment roles and extra workload for the remaining members. the disturbance of the study group as a whole and put strain on one or many assignment teams. putting the group in either a strong position or weak position for the exam. that group member not been able to write the exam. that group member not been able to write the exam. the corresponding assignment being late and not being marked putting all group members at risk. the corresponding assignment being of poor quality and receiving poor mark. either poor individual test performance and/or poor group assignment performance. incomplete or poor assignment, test and/or exam performance.
21-Feb-08
21-Feb-08
4 5
T T
21-Feb-08 21-Feb-08
21-Feb-08
21-Feb-08
8 9
T T
21-Feb-08 21-Feb-08
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10 11
T T
21-Feb-08 21-Feb-08
Study work load is too much Personality conflict between group members
As a result of As a result of
study work load being heavy our group diversity
one group member may drop out personality conflict or clashes may happen one group member may decide to cut corners and plagiarise one or several group members may read too slowly communication gaps within the study group or between group members may happen electricity may be cut off at the time of submitting one assignment on EDS Online our group skills analysis may have been incomplete and/or inaccurate
which will lead to which will lead to
vacant position in several assignment teams. our study group becoming dysfunctional and unproductive. the group member going to disciplinary hearing and possibly being excluded from the MBL1 programme, and our group reputation being tarnished. delay in assignment preparation work delay in group work and/or partial information being received by some group members. assignment being late and rejected.
12
21-Feb-08
Plagiarism
As a result of
time constraint and lack of expertise
which will lead to
13
21-Feb-08
Prescribed reading
As a result of
lots of reading to be done
which will lead to
14
21-Feb-08
Communication gap
As a result of
our study group being 9 member strong
which will lead to
15
21-Feb-08
Electricity cut-off
As a result of
electricity load shedding none of the group members being a professional industrial psychologist
which will lead to
16
21-Feb-08
Group skills analysis inadequate
As a result of
which will lead to
a distorted view of our group skill set. an inaccurate group skills matrix and inaccurate skills balancing across assignment teams, which will in turn result in poor assignment marks. assignment to be reworked and most probably to be late. that group member(s) not been able to write the test and/or exam, as well as their assignment(s) not being marked. Page 54 of 77
17
21-Feb-08
Delusion of group member competence
As a result of
group members autoevaluating their own skills
some group members may have over-estimated their abilities assignment electronic copies may be loss or damaged (e.g. virus) one or several group members may not be able to pay the balance on time
which will lead to
18
21-Feb-08
Loss of information/data
As a result of
group assignments due in electronic format
which will lead to
19
21-Feb-08
Study fees payment
As a result of
having two more study fee installments to be paid
which will lead to
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20
21-Feb-08
Cultural diversity
As a result of
being a culturally diverse study group
group members may have diverse points of view on a particular subject study group may have expertise on most of, if not all, study subjects group members may bring specific industry knowledge to the assignments
which will lead to
21
21-Feb-08
Group skill diversity
As a result of As a result of
being a multi-skilled study group group members having had exposure to different industries
which will lead to which will lead to
diverse and better understanding and execution of the assignments, as well as more out-of-the-box thinking opportunities. good assignment marks and good knowledge sharing among group member. industry-specific assignments of good quality.
22
21-Feb-08
Industry diversity
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Risk Qualitative Analysis

ID 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Type T T T T T T T T T T T T T T T T Date Raised 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 Category Drop-out Temporarily "disabled" or unavailable Assignment continuous improvement Work commitment Personal commitment Assignment non-performance Assignment under-performance Assignment due date close to the test dates Too much reading too do Study work load is too much Personality conflict between group members Plagiarism Prescribed reading Communication gap Electricity cut-off Group skills analysis inadequate Risk or Issue Short Description Probability Low Medium Medium Medium Medium High Medium High High Medium Low Low Medium Medium High Low Impact High Medium High High High High High High High High High High Medium Medium High Medium Severity Significant Significant Major Major Major Critical Major Critical Critical Major Significant Significant Significant Significant Critical Minor Proximity Months Months Months Weeks Weeks Weeks Weeks Months Months Months Months Months Weeks Months Weeks Weeks
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17 18 19 20 21 22
T T T O O O
21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08 21-Feb-08
Delusion of group member competence Loss of information/data Study fees payment Cultural diversity Group skill diversity Industry diversity
Low Low Medium High High High
Medium High High High High Medium
Minor Significant Major Critical Critical Major
Weeks Weeks Months Weeks Weeks Months
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Risk Response Planning

Response Plan & Strategy Response Response Response Schedule Plan Trigger Activities Include at least 1 team extra member (called Team Extra) on every assignment. Draw a Study Group planner for the whole year including not only test and exam dates, but also group meeting and assignment major milestones. Perform a Lessons Learned group exercise at regular intervals.
Response Type Mitigate
Response Owner Team Lead
Response Status Actioned
Response Cost
Contingency Reserve for Cost & Time
Residual Risks
Secondary Risks
Mitigate
Group Lead
Actioned
Exploit
All
Pending
Lessons learned registered in the log have not been acted upon.
Mitigate Mitigate Mitigate Mitigate
All All Team Lead Assignment Team All All All All
Pending Pending Pending Pending
Book study leave Allocate dedicated time to personal commitments (e.g. Sunday is family time) Regular progress review/check from all assignment team members Peer review (both assignment team and group levels) Draw group year planner for assignment milestones and detailed (level 6) assignment task due dates. Prescribed reading to be compiled and reading (e.g. articles) load to be shared. Assignment or group members to act as support structure Team Building and social meeting to be scheduled. Draft Version: 16 March 2008 TBC Planned for 12 April Page 58 of 77 Team member not attending
Mitigate Mitigate Mitigate Mitigate
Pending Pending Pending Pending
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Mitigate
All
Pending
All group members to pledge not to do so (signing a document similar to a Non-Disclosure Agreement signed by auditor) and penalty in place against the incriminated member if found guilty at disciplinary hearing Attend speed-reading course. Confirmation calls, emails or SMS to be sent. Attendance confirmation 48 hours ahead of meeting. Planning in advance (Study Group Year Planner). Minutes of group meetings. File sharing using emails and memory sticks. Assignments to be submitted 3 days before due date. Group members have been asked to rate their skills set per module/subject relatively to each other (i.e. 1 = Lowest to 6 = Highest) to avoid discrepancy between members on rating perception or understanding. Group members have been asked to rate their current skills per module/subject relatively to each other (i.e. 1 = Lowest to 6 = Highest) to avoid discrepancy between members on rating perception or understanding. Each assignment team lead to distribute (email) the electronic copies of each assignment draft version to the whole assignment team. Group Leader to include all payment installments to Study Group Year Planner and remind all group members to pay in due course. Draft Version: 16 March 2008 Page 59 of 77 Group member to submit assignment by due date
Mitigate
All
Pending
Mitigate
All
Pending
Mitigate
Team Lead
Pending
Accept
Group Lead
Pending
Mitigate
Group Lead
Actioned
Mitigate
Team Lead
Pending
Mitigate
Group Lead
Pending
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Exploit
All
Pending
Exploit
Group Lead
Actioned
Exploit
Group Lead
Actioned
Everyone to participate to and expose their view points on all group assignments. Conduct a group members' skill analysis exercise and record the diverse skills strength per module/subject. Ensure that industry-specific knowledge is taken into consideration each time when assigning group members to group assignment teams.
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ANNEXURE P MBL1 GROUP MEETING ATTENDANCE REGISTER MBL1 Study Group Meeting Attendance Register
MID0108A - Amabhubesi Phambili
96557334.doc PROJECT NAME: MEETING SUBJECT: MEETING DATE: First Name Archna Christine Francois Jean Kagiso Mahlomola Patti Shanks Sylvester MBL1 Study Group Group Meeting 08/03/2008 Surname Gupta Fritz Oger Moyane Moncho Motsamai Tladi Mkandawire Taku Student No 71769684 71775315 71772685 71783105 70851522 71515054 71792287 71770569 71783571 Company Silk Route Bank SETA Simeka Consulting Value Logistics Vodacom Sedibeng Water Total Group Five Sizwe Ntsaluba PROJECT PHASE NO: MEETING LOCATION: MEETING TIME: Position or Role Business Manager Learnerships Manager Program Manager Fixed Asset Manager Product Manager Auditor Strategy - Projects Engineer Audit Manager Contact No 082 770 9735 082 820 7186 083 627 8969 082 990 6238 082 997 4197 083 630 3086 082 413 3627 073 669 0533 083 411 0005 1 Bank SETA, Block 15, Thornhill Office Park Bekker Street, Midrand 2:00 p.m. Email Address archnagupta05@gmail.com christinef@bankseta.org.za francois.oger @simekabusinessgroup.co.za jean.moyane@value.co.za kagiso.moncho@vodacom.co.za mmotsamai@sedibengwater.co.za patti.tladi@total.co.za shanksmkandawire@yahoo.com sylvestert@sizwentsaluba.co.za Signature
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ANNEXURE Q MBL1 GROUP MEETING MINUTES

Kick-Off Group Meeting held on 02/02/2008
Agenda
Date: No. 1 2 3 4 5 6 7 8 9 10 02-Feb Subject Location: Bank SETA Boardroom Agenda Opening & Introductions CV and Business Card exchange Group Name Group Rules of Engagement Group Nominations Assignment Strategy, Approach and Teams Group Meeting Schedule Group Member Skills Analysis Group Building Event Closing
Attendance
Attendees On Time Archna Christine Francois Ike Jean Shanks Sylvester Late (> 15mn) Apologies No Apologies Apologies Absent No Apologies
Patti
Discussions
No. 1 2 3 Subject Introduction CVs Business Cards Contact List Group Name Discussion Everyone introduced themselves to the team. The group thanked Christine for having made Bank SETA boardroom and facilities available to the group. Christine, Ike and Jean distributed their CVs to the others. Christine, Patti, Ike, Sylvester and Francois distributed their business cards to others. Francois circulated a Group Contact List for population. The possible names for our study group were discussed and "Amabubesi Phambile" (The lions ahead) proposed. Name to be confirmed and adopted at next group meeting. Draft Version: 16 March 2008 Page 62 of 77
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Group Rules of Engagement Group Nominations Assignment Team Strategy & Approach
Possible rules of engagement have been debated, but not finalised. The principle of assignment performance has been discussed and agreed to, but not finalised. The principle of penalty due to non-performance has been discussed and agreed to, but not finalised. Study Group Leader person to be confirmed. Study Group Chairperson person to be confirmed. Study Group Secretary person to be confirmed. The division of the group in team for each assignment has been discussed and adopted. The roles with an assignment team have been discussed. The responsibilities for each assignment team role have been discussed, but not finalised. The assignment milestones and dates have been discussed. The assignments requiring a company interview have been identified. The company identification must be based on relationship and give preference to BBE SME where business feedback would be most valued. Ike mentioned that hand-outs are available on EDS Online under Discussion for MBL916Q. The Group Year Planner has been presented and reviewed. The best approach for scheduling group meeting was subsequently discussed. Discussion followed regarding the best approach to assignment milestones. The possibility of MBL Alumni interviews has been presented and well received by the group. Group members rated themselves across the 6 MBL1 subjects/modules (from 6 - highest to 1 - lowest). Group members expressed their preferences regarding the different assignment participation. Once the group member preferences were captured on a spreadsheet, a workload balancing exercise followed by a skills balancing exercise took place. All group members participated in a flexible manner. The idea of a team building event has been discussed and adopted. Date of social event for Study School 1 discussed and confirmed for Wednesday 20/02 evening (6:00 p.m. to 8:00 p.m.) Next group meeting scheduled for Saturday 09/02 2:00 p.m. onwards.
5 6
Group Meeting Schedule Group Member Skills
9 10
Group Building Event Closing
Decision Log
No. 1 2 3 4 5 6 7 8 9 10 11 Subject Group Group Rules Group Meetings Decision Study Group Leader person to be confirmed during Study School. Study Group Chairperson person to be confirmed during Study School. Study Group Secretary person to be confirmed during Study School. Agreed to include the Rules of Engagement part of the Operations Assignment 1 deliverables. A penalty must be preceded by 2 warnings, and the penalty list must be tied to the assignment roles and responsibilities. Group meetings to be scheduled on the Saturdays 1 week (actually 9 days) ahead of assignment due dates, not on the Saturdays immediately preceding the assignment due dates. Group meeting reminders and confirmations to be sent and received not later than 48 hours ahead of the scheduled meeting. The group agreed to use their regular work or home emails to communicate in writing (rather than EDS Online email facility). Roster principle adopted for group meeting snacks and beverages. Group divided in assignment teams for each assignment. Each assignment team must have exactly 1 team leader and at least 2 team members. Draft Version: 16 March 2008 Page 63 of 77
Assignment Roles
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12 13 14 15 16 17 18 19 20 21 22 23 Assignment Responsibilities Assignment Milestones
Other group members are welcome to join assignment teams as "team extras" to learn on subject/module where they feel the need for improvement. The onus is on the group member to approach the relevant assignment team lead person for authorisation to join the assignment team. It is the assignment team lead responsibility to schedule the time & venue for the assignment team meetings. The responsibility to submit an assignment final copy on time lies with the assignment team lead. An assignment first draft is due 3 weeks before the assignment due date. Assignment first draft to be emailed to the group by the assignment team leader. An assignment first draft is required to be at least 80% complete. All group members will have the opportunity to review and give feedback on all assignment first drafts. 1 week is allowed for the whole group to review and give feedback to the assignment team. 1 week is allowed for the assignment team to consolidate and prepare the final copy taking into account the feedback received. The assignment final copy is due 1 week (actually 9 days) before the assignment due date. The assignment final copy is to be reviewed during the group meeting immediately preceding the assignment due date. The submission to EDS Online is due 1 day before assignment due date. MS Excel accepted as document format for Minutes of meetings.
General
Action List
No. 1 2 3 4 5 6 7 8 9 10 11 Next: Subject CVs Business Cards Group Contact Lists Group Year Planner Group Name Assignment Teams Study School Study School Interview Interview Team Building 09-Feb 14:00 Action All team members to send their CVs via email to the group. All team members to give their business cards to the group members (if not done yet). Group Contact List to be updated with the information provided. MBL1 Study Group Year Planner to also include assignment milestones. "Amabubesi Phambile" group name spelling to be confirmed. Responsibilities to be drafted per assignment role (i.e. team leader, team member and team extra). To Do List to be compiled for work to be completed ahead of our Study School 1. Catering arrangements for Study School 1 to be confirmed. Jean to send email to SBL Administration. MBL3 Student to come and talk to our MBL study group. MBL Alumni person to come and talk to our MBL study group. Suggestions for a Team Building event to be tabled at the next group meeting. Location: Bank SETA Boardroom Owner All All Francois Francois All Christine Patti Jean Francois Patti All Due Date 09-Feb 09-Feb 09-Feb 09-Feb 09-Feb 09-Feb 04-Feb 09-Feb 09-Feb 16-Feb 09-Feb Actual Date Status Open Open Open Open Open Open Open Open Open Open Open
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Second Group Meeting held on 09/02/2008

Agenda
Date: No. 1 2 3 4 5 6 7 8 9 10 11 12 13 09-Feb Subject Location: Bank SETA Boardroom Agenda Opening & Welcoming Adoption of previous group meeting Minutes and Decision Log with/out amendments Review and update of previous group meeting Action List Group Name confirmation Group Contact List review and confirmation Group vision, mission statement and core values EDS Online information and discussion Study Group preparation Assignment teams review and update Assignment milestones review Leave General Closing
Attendance
Attendees On Time Archna Christine Francois Ike Jean Kagiso Patti Late (> 15mn) Apologies No Apologies Apologies Absent No Apologies
Shanks Sylvester
Discussions
No. 1 2 3 Subject Opening & Welcoming Minutes & Decision Log Action List Discussion Francois welcomed everyone for attending the meeting. Apologies presented for Sylvester currently overseas and Shanks instructed by his boss to work over the weekend. Kagiso introduced himself to the group. Previous group meeting's Minutes and Decision Log adopted without amendments. Previous group meeting's Action List reviewed and updated. Draft Version: 16 March 2008 Page 65 of 77
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4 5 6 7
Group Name Group Contact List Group Vision, Mission and core Values EDS Online
Study Group Preparation
9a 9b
Assignment Teams Assignment Roles & Responsibilities
10
Assignment Milestones
11 12 13
Leave General Closing
"Amabhubesi Phambili" confirmed. Group Contact List confirmed with 2 amendments: - Francois' work email address has changed - Archie prefers receiving her emails to her home email address Francois recommended that our group identifies its core values, its vision and set itself a mission in a statement, as most of the companies or project teams do. All mentioned that the articles are sometimes difficult to download from EDS Online. Ike however succeeded to download some additional documentation. Ike mentioned that Project Management is not part of the Operations exam. Francois recommended that we need confirmation that Project Management is not part of the Operations test either. The group reviewed the Study School 1 To-Do list prepared by Patti. Only a few amendments were made ("Slides" column added and prescribed book chapters updated for Economics). Christine explained to all that the Study School preparation for HR module includes HR Manager and/or Director interview. Francois distributed to all group members' memory sticks the latest information downloaded from EDS Online. Francois recommended to all that due to time constraints, slides should be given priority w.r.t. Study School preparation. Kagiso provided Francois with his module ranking. Archie updated her module ranking. Francois mentioned the need for redoing the balancing exercise, once Kagiso had read through the assignment description. Assignment responsibilities reviewed and accepted. Francois recommended updating them to include the instance of a team leader or team member leaving. The group discussed the different possible scenarios and agreed on the default actions to be taken. There is no need for Group Chairperson and Group Secretary roles. These roles are actually at assignment level (called respectively Assignment Team Leader and Assignment Team Secretary). The group questioned one of the decisions made at the previous group meeting, i.e. responsibility to submit an assignment final copy on time lies with the assignment team lead, mentioning that UNISA SBL's instruction is that it is the group leader's responsibility. The new Assignment Milestone Dates sheet has been presented and reviewed. Francois explained the color coding for each of the 3 sections (Plan, Actual & Variance). K1 ON TRACK - Christine reported that the company selection is done and first draft started. L1 ON TRACK - Francois recommended the L1 assignment team to meet one evening during the Study School. Annual Leave to be communicated by members to the group as soon as confirmed. Everyone received their books, except Kagiso who will collect them from UNISA before the Study School starts. Team building event proposed: 10-pin bowling, go-karting, hiking, or braai. Team building tentative date: 12 April (closer to the Test dates, when stress level may be higher and need to relax also higher!) Jean volunteered for our next group meeting's snacks & drinks. (Date = Saturday 8 March) Patti also volunteered for the following group meeting's snacks & drinks. (Date = Thursday 20 March) Kagiso excited to have joined our team, and Patti happy to be back home! Meeting Closed
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Decision Log
No. 1 2 3 4 5 6 7 8 9 10 Subject Opening & Welcoming Group Name Group Vision, Mission and core Values Assignment Roles & Responsibilities Assignment Milestones Leave General Decision Group agreed as a whole to accept Kagiso as new member, but not to accept any other additional member due to disruption and rework caused to the whole group. "Amabhubesi Phambili" confirmed as our Study Group name. Agreed to include group vision, mission statement and core values in our Study Group charter. Agreed that there is no need for Group Chairperson and Group Secretary roles. Draft roles and responsibilities adopted. Study Group Risk Management exercise to be done by L1 assignment team. Agreed to communicate members' leave to the group as soon as planned/confirmed. Agreed to issue Minutes of meeting not later than 48 hours after the meeting took place. Agreed to meet on Monday 18/02 evening (after courses) to rebalance the assignment teams. Agreed to move to 20 March 6:00 p.m. the group meeting initially scheduled on 22 March (due to long weekend commitments).
Action List
No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 Subject CVs Business Cards Group Contact Lists Group Year Planner Group Name Assignment Teams Study School Study School Interview Interview Team Building Study Materials Group Year Planner Action All team members to send their CVs via email to the group. All team members to give their business cards to the group members (if not done yet). Group Contact List to be updated with the information provided. MBL1 Study Group Year Planner to also include assignment milestones. Amabhubesi Phambili group name spelling confirmed. Responsibilities to be drafted per assignment role (i.e. team leader, team member and team extra). To Do List to be compiled for work to be completed ahead of our Study School 1. Catering arrangements for Study School 1 to be confirmed. Jean to send email to SBL Administration. MBL3 Student to come and talk to our MBL study group. MBL Alumni person to come and talk to our MBL study group. Suggestions for a team building event to be tabled at the next group meeting. Christine to communicate UNISA SBL Dispatch contact name to Kagiso. Kagiso to collect his books before Study School starts. Provide a color copy of our latest Group Year Planner to all group members. Study School To-Do list to be included in the Study Group master spreadsheet. Draft Version: 16 March 2008 Owner All All Francois Francois All Christine Patti Jean Francois Archie All Christine Kagiso Archie Francois Due Date 09-Feb 09-Feb 09-Feb 09-Feb 09-Feb 09-Feb 04-Feb 09-Feb 08-Mar 08-Mar 09-Feb 11-Feb 15-Feb 18-Feb 18-Feb 09-Feb Actual Date 09-Feb 09-Feb 09-Feb 09-Feb 09-Feb 04-Feb 04-Feb Status In Progress Closed Closed Closed Closed Closed Closed Closed Reschedule d Reschedule d Closed Open Open Open Open
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16 17 18 19 20 21 22 23
Group Vision/Values Assignments
Tests
Responsibilities to be added to the Study Group master spreadsheet. Start thinking of a group vision, mission statement, and core values. Copy of assignment samples to all group members. Assignment team's KPI 1-5 scale to be mapped to 0-100% mark scale. To add an Assignment Format section on the Assignment Milestone Dates sheet. Ike to share (email) with the group all the relevant documentation downloaded from UNISA SBL Library. To clarify with UNISA SBL whether the assignment team lead can be in charge of submitting the completed assignment on EDS Online. To clarify with UNISA SBL whether Project Management is part of the Operations Test or not. Location: Bank SETA Boardroom
Francois All Patti Francois Francois Ike Francois Francois
18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb
Open Open Open Open Open Open Open Open
Next:
08-Mar 14:00
MID0108A MBL912L1
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Third Group Meeting held on 08/03/2008

Agenda
Date: No. 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 08-Mar Subject Location: Bank SETA Boardroom Agenda Opening, welcoming and presentation of apologies Adoption of our group meeting's previous Minutes with/out amendments Adoption of our group meeting's previous Decision Log with/out amendments Review and update of our group meeting's previous Action List Study Group vision, mission statement and core values discussion Study Group Treasurer (role & responsibilities, nomination and election) Study Group members no-plagiarism pledge Performance Rules review and approval with/out amendments Penalty Rules review and approval with/out amendments Study School feedback, discussion and lessons learned EDS Online information access, discussion and distribution Library PIN Assignment teams review Assignment milestones review Assignment contributions review Assignment penalties review MBL Alumni Talk (+/- 4:00 p.m.) Group members SWOT analysis Risk Management Leave Team Building / Get Together event General Closing
Attendance
Attendees On Time Archna Christine Francois Jean MID0108A MBL912L1 Draft Version: 16 March 2008 Page 69 of 77 Late (> 15mn) Apologies No Apologies Apologies Absent No Apologies
Ike
Kagiso Patti Shanks Sylvester
Discussions
No. 1 2 3 4 5 Subject Opening Minutes Decision Log Action List Group Vision, Mission & core Values Discussion Meeting started late at 2:25 p.m. Minutes adopted without amendments. Decision Log adopted without amendments. All outstanding actions are closed, except the MBL3 student interview postponed to our next group meeting (still to be confirmed). The members' input were tabled by the Group Leader and read by Jean. Amabhubesi Phambili vision, mission statement and core values came out from the brainstorming session and were adopted by the group. (See Decision Log for detail) Sylvester proposed the acronym PRIDE LTD to represent our core value initials. All group members agreed. Sylvester unanimously elected as Group Treasurer. He accepted the role and responsibilities. Group members unanimously agreed to not to do plagiarism. Sylvester accepted to draft a non-plagiarism pledge (1 page) to be signed by all group members. The draft performance rules were read by Christine, discussed and adopted without amendments. A total funding amount of R1 000 per group member (R500 per member per "semester") was accepted by all. The draft penalty rules were read by Christine, discussed and adopted with amendments: - R500 (instead of proposed R300) for late assignment submission accepted by UNISA SBL - R1 000 (instead of proposed R500) for late assignment submission rejected by UNISA SBL All group members agreed to these penalty amounts. Clarification was given on how the team member guilty of plagiarism is identified. Study School feedback and discussion postponed to next group meeting due to time constraint. Francois downloaded all documents and information available on EDS Online. His MBL1 folder was shared to all group members (except Patti) during the group meeting. Only 3 out of 9 group members (namely Archi, Ike and Sylvester) have their UNISA Library PIN numbers. The other group members need to log into EDS Online Library and create their own PIN number. No change to the assignment teams, except Sylvester joining the MBL913M1 assignment as Team Extra to facilitate the interview with Sizwe Ntsaluba marketing manager. Francois distributed a weekly workload graph (per resource) to all group members. He explained the source of this information (underlying Gantt chart), its meaning and limitation. K1 ON TRACK - Christine already emailed for review the final copy of the MBL911K1 assignment. Draft Version: 16 March 2008 Page 70 of 77
6 7 8 9
Group Treasurer Plagiarism Performance Rules Penalty Rules
10 11 12
Study School feedback EDS Online Library PIN
13 14
Assignment Teams Review Assignment Milestones Review
MID0108A MBL912L1
L1 ON TRACK - Francois reported that the first draft of MBL912L1 assignment will be emailed for feedback today (08/03) or early tomorrow morning (09/03). M1 ON TRACK - Archi reported that the company choice is made and approved by Mari (our marketing lecturer). The first assignment team meeting took place on schedule (today 08/03) and work has been allocated. 15 Assignment Contributions Review K1 - Christine is happy with the contribution of her team members and team extras. L1 - Francois is happy with the contribution of his team members and team extras. M1 - Archi is happy with the contribution of her team members and team extras. K1 - No warning or penalty given. L1 - No warning or penalty given. M1 - No warning or penalty given. Zafar came and give an excellent 2-hour talk to the group regarding his own experience of the MBL study programme and its impact on student lives. Zafar Mahomed is a qualified CA (SA), current Johnson & Johnson's Finance Director, and MBL's Old Mutual Gold medalist (in 2002). Francois thanked all group members for their input (strengths & weaknesses). He requested that part of the MBL912L1 assignment review, each group member adds one benefit for each of their strengths and proposes one mitigating action for each of their weaknesses. Risk Management exercise postponed to next group meeting due to time constraint. No leave planned in near future. Francois reminded all that the 12-Apr is confirmed as Team Building date. He reported having sent an email to all group members listing the Team Building activities suggested so far, but gave the group until the next group meeting (scheduled for 20 March) to come up with more suggestions. Jean asked Francois (as Group Leader) whether it is acceptable that Team members feeling overloaded or overworked request help on some of their tasks. Francois agreed and recommended it as part of our study group support structure. Kagiso suggested marking the text book per topic (i.e. stickers, color coding) as preparation for the exam ("where is what"). All agreed. 23 Closing Meeting closed at 6:15 p.m.
16
Assignment Penalties Review
17
MBL Alumni Talk
18
Group Members SWOT Analysis Risk Management Leave Team (Group) Building
19 20 21
22
General
Decision Log
No. Subject Decision Draft Version: 16 March 2008 Page 71 of 77 MID0108A MBL912L1
Group Vision, Mission & core Values
6 7
Group Treasurer Plagiarism
Performance Rules
Penalty Rules
VISION: To become valued leaders in business and society for sustainable growth globally. MISSION: To collectively work in leveraging, retaining and growing our talents and skills to achieve Master's in Business Leadership for valued leadership. CORE VALUES: Professionalism Respect Integrity Diversity Excellence Learning Teamwork Dedication Sylvester elected unanimously as Group Treasurer. Non-plagiarism pledge to be drafted and formally signed by all group members. Assignment Team Leader to be held responsible for plagiarism, if the team member guilty of plagiarism in the corresponding group assignment cannot be clearly identified. R1 000 performance funding per group member (R500 per semester). Semester assignment receiving the highest mark to be rewarded. "Winning" assignment team to be rewarded as per the weighting system outlined below: Team Leader = 4 Team Secretary = 3 Team Members = 2 Team Extras = 1 Penalty rules adopted with the following amendments: Late (> 15mn) at Group meetings = R20 if apologies received in time, or R50 if no apologies. Absent (> 50% meeting time) at Group meetings = R50 if apologies received in time, or R100 if no apologies. Assignment Team Reviewer late (not more than 3 days) written feedback = R50 Assignment Team Reviewer late (more than 3 days) or lack of written feedback = R100 R1 000 penalty for group assignment late submission, reduced to R500 if the necessary extension was granted in writing by UNISA SBL. Penalty payments to be made within 7 days to Group Treasurer. Sylvester joins the MBL913M1 assignment as Team Extra. Zafar accepted to try making the time to review our first assignment as well as some "exotic" assignments (e.g. Strategy).
13 17
Assignments MBL Alumni Talk
Action List
No. 1 Subject CVs Action All team members to send their CVs via email to the group. Draft Version: 16 March 2008 Owner All Due Date 09-Feb Actual Date 08-Mar Page 72 of 77 Status Closed
MID0108A MBL912L1
9 10 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37
Interview Interview Study Materials Group Year Planner
Group Vision/Values Assignments
Tests Group Year Schedule Group Treasurer Plagiarism
MBL3 student to come and talk to our MBL study group. MBL Alumni person to come and talk to our MBL study group. Christine to communicate UNISA SBL Dispatch contact name to Kagiso. Kagiso to collect his books before Study School starts. Provide a color copy of our latest Group Year Planner to all group members. Study School To-Do list to be included in the Study Group master spreadsheet. Responsibilities to be added to the Study Group master spreadsheet. Start thinking of a group vision, mission statement, and core values. Copy of assignment samples to all group members. Assignment team's KPI 1-5 scale to be mapped to 0-100% mark scale. To add an Assignment Format section on the Assignment Milestone Dates sheet. Ike to share (email) with the group all the relevant documentation downloaded from UNISA SBL Library. To clarify with UNISA SBL whether the assignment team lead can be in charge of submitting the completed assignment on EDS Online. To clarify with UNISA SBL whether Project Management is part of the Operations Test or not. Provide a color copy of our updated Group Year Schedule to all group members. To draft a spreadsheet (or other) to account for pay-ins and pay-outs of the Study Group fund. To draft a non-plagiarism pledge (1 page) to be signed by all group members. Clarification on how the team member guilty of plagiarism will be identified is to be added to MBL912L1 assignment. Reference to UNISA's policy on plagiarism to be added to MBL912L1 assignment. EDS Online latest information to be shared with Patti (absent of last group meeting). All group members to create their own EDS Online Library PIN (if not done yet). Part of the MBL912L1 assignment review, each group member to add one benefit for each of their strengths and to propose one mitigating action for each of their weaknesses. Come up with more suggestion for Team Building activity scheduled for 12 April. MBL911K1 assignment document to be formatted as per group assignment identity. 2.5cm right margin to be confirmed with Ria (lecturer) as acceptable for MBL912L1 assignment. Test & Exam centres to be confirmed for all group members Test MCQ scoring rule to be confirmed with SBL (i.e. one or several correct answers? Negative scoring if wrong answer selected?) Exam format to be confirmed with SBL (i.e. MCQ or not, all questions to be answered or Subject A vs. subject B) Draft Version: 16 March 2008
Francois Archi Christine Kagiso Archi Francois Francois All Patti Francois Francois Ike Francois Francois Archi Sylvester Sylvester Francois Francois Archi All All All Francois Francois Francois Francois Francois
20-Mar 08-Mar 11-Feb 15-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 20-Mar 20-Mar 15-Mar 19-Mar 19-Mar 12-Mar 20-Mar 15-Mar 12-Apr 09-Mar 15-Mar 05-Apr 05-Apr 05-Apr
08-Mar 11-Feb 15-Feb 18-Feb 18-Feb 18-Feb 08-Mar 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb 18-Feb
Rescheduled Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Closed Open Open Open Open Open Open Open Open Open Open Open Open Open Open
EDS Online Library PIN Group Members SWOT Analysis Team (Group) Building Assignments
Tests
Exams
MID0108A MBL912L1
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Next:
20-Mar 18:00
Location: Bank SETA Boardroom
MID0108A MBL912L1
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ANNEXURE R MBL911K1 GROUP ASSIGNMENT LESSONS LEARNED

Lessons Learned
ID 1 2 3 4 5 6 7 8 9 10 Type Negative Negative Positive Positive Positive Positive Negative Negative Positive Positive Date Raised 28-Feb-08 28-Feb-08 28-Feb-08 28-Feb-08 28-Feb-08 01-Mar-08 01-Mar-08 01-Mar-08 01-Mar-08 08-Mar-08 Raised by SBL? No No No No No No No No No No Originator Christine Christine Jean / Patti Patti Christine Christine Christine Christine Christine Christine WBS Code Category Infrastructure Planning Communication Communication Project Team Communication Planning Planning Project Team Project Team Lesson Learned Short Description There were no meeting facilities at SBL during study week. Major assignment activities should not have been scheduled at the same time as study week or test week. Kick-off assignment team meeting worked well to ensure common understanding of assignment before starting on individual sections. Assignment team members felt comfortable to seek assistance from each other when unsure. A smaller assignment team (4 to 6 members) worked well. It was easier for an assignment team member to work on a section if length, format, and referencing are specified upfront. It took longer than anticipated to compile the first draft of an assignment from all assignment team member's contributions. Assignment team members wrote with different styles which became a problem when compiling the first draft. The assignment team extras added a lot of value in that they attended the assignment team meetings and gave their input during these meetings, but were also available to assist an assignment team member who was overworked. The assignment team reviewers added a lot of value in that they are up to date with the information and assignment requirements, yet "removed" enough to give objective input and feedback.
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Recommended Actions / Solutions

ID 1 Recommended Action / Solution Make alternative "hosting" arrangement or alternatively, meet at SBL pause area. Group leader to ensure that all group assignments are completed and submitted before Study School 2 starts on 18th August. Group assignments MBL916Q1 and MBL911K2 to be fast-tracked to avoid overwork during Test week (between 12th and 16th May). Each assignment team leader to schedule a kick-off meeting for his/her assignment. Assignment team (and study group in general) to act as support structure to any team (or group) member. Ensure that assignment responsibilities are distributed among all group members in such a way that not all 9 group members are requested to attend all assignment meetings. When allocating sections to be done by assignment team members specify length, format, referencing. Schedule enough time for integration of all the information and contributions. Agree upfront who in the assignment team will be responsible for integrating different sections and making sure the information flows. Ensure that all assignments have allocated "team extras". Ensure that all assignments have identified reviewers and that enough time is allocated on the project plan to review the assignment first draft and give valuable feedback. Assigned To Group Leader Priority Medium Status Closed Closure Date 08-Mar-08
Group Leader
Critical
Assigned
3 4 5 6 7 8 9 10
Team Leader ALL Group Leader Team Leader Team Leader Team Leader Group Leader Group Leader
High High Medium Medium High Medium Medium Medium
Assigned Assigned Closed Assigned Assigned Assigned Closed Closed 08-Mar-08 08-Mar-08 08-Mar-08
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REFERENCES
MBL1 (2008): Masters in Business Leadership, 2008/0/0605-X/MBL1. UNISAs Graduate School of Business Leadership. PMBOK Guide (2008): A Guide to the Project Management Body Of Knowledge, 4th Edition (2008). Project Management Institute (PMI). Meredith J. R. & Mantel S. J. (2006): Project Management A Managerial Approach, 6th Edition. John Willey & Sons, Inc. Burke R. (2003): Project Management Planning & Control Techniques, 4th Edition. Burke Publishing.
MID0108A MBL912L1
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Mid0108a - Mbl912l1 First Draft 20080316

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2008 MBL1 Study

MID0108A - Amabhubesi Phambili

Study: Subject: Assignment Code:

MBL1 MBL912 Operations Management MBL912L1

MID0108A Study Group Member Details and Contributions

Draft Version: 16 March 2008

Draft Version: 16 March 2008

Draft Version: 16 March 2008

Draft Version: 16 March 2008

MBL1 STUDY GROUP PROGRAM PLAN

Study Group Vision

Study Group Mission Statement

Study Group Core Values

MBL1 Study Group Responsibilities (per Role)

and the ones below at group assignment level:

Draft Version: 16 March 2008

Assignment Team Extra Assignment Team Reviewer

MBL1 Study Group Stakeholders

MBL1 Other Resources

MBL1 Program Scope of Work

Draft Version: 16 March 2008

MBL1 Program WBS

MBL1 Program Schedule

MBL1 Program Gantt chart

MBL1 Assignment Milestones

Draft Version: 16 March 2008

MBL1 Program Risk Management

Risk Qualitative Analysis

Draft Version: 16 March 2008

PxI Risk Matrix High Medium Low

Low Significant Minor Watch List

Impact Medium Major Significant Minor

High Critical Major Significant

Risk Response Planning

Risk Monitoring & Control

MBL1 Program and Project Performance

Draft Version: 16 March 2008

Cost Quality Risks

MBL1 Assignment Team Performance

Draft Version: 16 March 2008

MBL1 Individual Non-Performance

Assignment Team Member Non-Performance

Draft Version: 16 March 2008

Penalty for No Assignment Review & Feedback

Penalty for Late Assignment

R1 000 (five hundred rand) in all other cases.

Draft Version: 16 March 2008

Penalty for Plagiarism

MBL1 Project Control and Measurement

MBL1 Group Meeting Project

MBL1 Study School Project

MBL1 Assignments Project

Draft Version: 16 March 2008

MBL1 Test Project

MBL1 Exam Project

MBL1 Program Lessons Learned

Draft Version: 16 March 2008

ANNEXURE A MBL1 GROUP RESPONSIBILITIES PER ROLE

Draft Version: 16 March 2008

Study Group Treasurer

Study Group Member

Assignment Team Leader (= Assignment Chairperson)

Assignment Team Secretary