John Nugent

3545 South Shore Lapeer, MI 48446 Phone: 248-515-9939 E-Mail: johnpnugent@gmail.com

JP Morgan Chase: 2010-Present Personal Banker/Small Business Specialist (Investment Licensed series 6/63) A Licensed Personal Banker and Small Business Specialist in a branch based position whose primary goal is to acquire, retain and deepen personal and small business relationships. Creating an outstanding customer experience and helping the Branch meet sales objectives contributing to the success of the firm. As a Banker, I proactively meet with customers - face to face and over the phone to discover their financial needs and provide product and service recommendations. Additionally, I partner with specialists (such as Loan Officers, Commercial Bankers, and Financial Advisors), to ensure our customers get access to experts who can help them with specialized financial needs. Personally contributed to facilitating a team environment, which produced year over year growth in all categories. Best Buy: 2007-2010. East Lansing, Michigan Manager (Manager Musical Instruments SWAS store/Home Office Electronics) As a successful Manager for a leading consumer electronics retailer my responsibilities are to ensure the very best experience to our customers. As a Manager, I am responsible to develop relationships and create and maintain a team-based, cooperative work environment. My responsibilities include, hiring, inventory control, training, ordering, monthly reports, customer service, and point of sale. Approximately 70% of my time involves me training, coaching, and running the day to day business activities where we lead our district in sales and net operating profit. With a focus on customer centricity, I have exceeded expectations as a Best Buy Manager by creating great teams and providing exceptional customer service. Lapeer Community Schools: 2006-2014 Lapeer, Michigan School Board Trustee (Elected to second term May, 2010) LCS is a 7,000 student district with a annual budget of $50 million. My responsibilities are many, from Superintendent evaluations, to approving bond contracts, approving textbooks, to making speaking engagements and taking calls from teachers and parents. To ensure all children in the district have an equal chance for the best education available. I currently sit on the Teaching, Learning, Technology committee, Finance & Operations and the Policy Committee. 20022007 GMAC Real Estate/John Burt Realty Oxford, Mi Residential Sales Agent: Annual multi-million dollar producer and Silver Medallion winner for sales. 100% GMAC positive feedback surveys while creating sales through creative prospecting, advertising, marketing, and Internet based technology. Goals maintained by personal contact/follow-up and the use of technology. Community: Past-President: Lapeer Music Boosters. Started a new music booster program that had not been active for several years. Established a 501c3 status for the organization.

Michigan Association of School Boards: Government Relations Committee. Appointed committee played the role of shaping the policy and direction of the Michigan Association of School Boards Government Relations department. The departments role was to educate Michigan legislators on policy which pertained to public education. MCC/Wayne State University Center Clinton Twp, Michigan Associates of Science/ Education plus 30 additional credits. Microsoft Word, MS Power Point, MS Excel, and Basic HTML skills are among my many strong technology skills.