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Some Toshiba notebook computer models have a Toshiba HDD Recovery Utility, which is stored in a special partition on the hard disk drive, along with the system files used for the 'recovery' of the hard disk drive to its original just-from-the-factory default state (contents). "HDD" in the name of this utility stands for hard disk drive. This on-disk utility is alternative to the Recovery CD or DVD included with many other Toshiba notebook models. The following instructions describe how to use this utility.
NOTE: Toshiba strongly recommends that you create recovery CDs / DVDs after installing your computer.
The HDD Recovery Utility allows you to: Create Hard Drive Recovery CDs or DVDs. Restore your hard disk drive to the original factory default state. Restore just your "C:" drive, leaving any other drive volumes or partitions you may have created intact. Restore your hard disk drive to the original factory default state, but without the recovery partition. Delete your hard disk drive recovery partition without losing the data on your C: drive. Reinstall drivers and applications which were bundled with your computer.
Creating Recovery CDs/DVDs Copying the Toshiba HDD Recovery Utility and the needed system files to a CD or a DVD improves the chance of being able to restore the original factory default state of your hard disk drive in case of failure. It allows you to use the space occupied by the special recovery partition used to store the Toshiba HDD Recovery Utility on the computers hard disk drive.
1. Double-click the "Recovery Disc Creator" icon on the Windows desktop. This utility may also be launched by clicking Start --> All Programs --> Hard Disk Recovery Utilities. 2. Select CD, DVD, or All Files (to create Recovery media on both CDs and DVDs).
Sample Recovery Disc Creator screen 3. Select the items you want to copy by clicking the checkbox next to an item's name - recovery files, applications (original bundled drivers and applications), or both the recovery files and applications. 4. Click "Burn". 5. Insert a CD or a DVD into your computer's CD/DVD writable drive, when the utility prompts for it. The utility will prompt for as many CDs or DVDs required to contain the selected files. If your CD or DVD drive does not support writing, contact Toshiba Customer Support to obtain Recovery CDs or DVDs for your computer. 6. Follow the on-screen prompts to complete the copy process. For instructions on using the Recovery CDs/DVDs, see the section below titled "Hard Disk Drive Recovery using Recovery CDs or DVDs".
Sample TOSHIBA HDD Recovery Utility screen Restore Original Factory Image (Recommended)
CAUTION: Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored on those partitions. All of your files and information will be lost! Be sure to back up all important files first.
1. Press 1 to restore your hard disk drive to its original factory default state. A confirmation message will appear, indicating that all data will be overwritten and lost during the restore process. Be sure to back up all important files before proceeding. 2. Click Yes to begin the recovery. A message will appear once the operation is finished, indicating the HDD has been restored. 3. Press any key to restart the computer.
CAUTION: Restoring the C: drive to its factory default state formats your drive. Your information on the drive will be overwritten, and lost. Be sure to back up all important files first. If you have created other partitions (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact.
To restore only the C: drive:
1. Press 2 to restore only the "C:" drive (the letter C is traditionally used to designate the first volume on the hard disk drive) on your computer. A confirmation message will appear, indicating that all information on the drive will be lost during the recovery process. Be sure to back up all important files before proceeding. 2. Click Yes to begin the recovery. A message will appear once the operation is finished, indicating that the HDD has been restored. 3. Press any key to restart the computer.
CAUTION: Resizing and restoring your C: drive to its factory default state formats all partitions on the HDD (for example, if you created a D: drive, it will be deleted during the recovery process) your information will be overwritten, and lost. Be sure to back up all important files first.
To resize and restore your C: drive: 1. Press 3 at the Toshiba HDD Recovery Utility screen. A confirmation message will appear, indicating that all partitions will be reformatted and all information will be lost during the recovery process. Be sure to back up all important files before proceeding. 2. Click "Yes" to begin the recovery and to specify the size of the C: drive. o Press the Left/Right Arrow keys to increase/decrease the C: drive size by 1 GB increments. o Press the Up/Down Arrow keys to increase/decrease the C: drive size by 5 GB increments. NOTE: The size of the C: drive will be displayed on the progress bar as you make your selections. 3. Click "Enter" to begin the recovery. A message will appear once the operation is finished, indicating that the HDD has been restored. 4. Press any key to restart the computer.
Sample TOSHIBA HDD Recovery Utility screen Restore Original Factory Image (Recommended)
CAUTION: Restoring a hard disk drive to its factory default state deletes all partitions on the hard disk drive and all data stored in this partitions. All of your files and information will be overwritten, and lost. Be sure to back up all important files first.
1. Press 1 to restore your hard disk drive to its original factory default state. A confirmation message will appear, indicating that all data will be lost during the restore process. Be sure to back up all important files before proceeding. 2. Click Yes to begin the restoration. A message will appear once the operation is finished, indicating that the HDD has been restored. 3. Press any key to restart the computer. Restore Partition C: of HDD only
CAUTION: Restoring the C: drive to its factory default state reformats your drive and your information on the restored drive will be overwritten, and lost. be sure to back up all important files first. If you have created other partitions (for example, a D: drive) those partitions and any information on them will not be affected and will remain intact.
To restore only your C: drive: 1. Press 2 to restore only the "C:" drive on your computer. A confirmation message will appear, indicating that all information on the drive will be lost during the restore process. Be sure to back up all important files before proceeding. 2. Click Yes to begin the restoration. A message will appear once the operation is finished, indicating that the HDD has been restored. 3. Press any key to restart the computer. Restore Image of entire HDD without HDD Recovery Area This option restores your C: drive without creating the HDD Recovery Utilities partition. This gives you the option of increasing the size of your C: drive.
CAUTION: Restoring your C: drive to its factory default state without the recovery partition formats all partitions on the hard disk drive (for example, if you created a D: drive, it will be deleted during the restore process) and your information will be overwritten, and lost. Be sure to back up all important files first.
To restore your C: drive without the recovery partition: 1. Press 3. A confirmation message will appear, indicating that all partitions will be formatted and all data will be lost during the recovery process. Be sure to back up all important files before proceeding. 2. Click Yes to begin the recovery. A message will appear once the operation is finished, indicating that the hard disk drive has been restored to the original factory default state. 3. Press any key to restart the computer.
Checking the HDD Operating Status After restoring your hard disk drive, you can check its status as follows: 1. 2. 3. 4. 5. Click "Start", and then click "Control Panel". Double-click the "Administrative Tools" icon. Double-click the "Computer Management" icon. Click "Disk Management". Highlight the hard disk drive in the Volume list to display its status in the lower portion of the screen.
Delete Hard Disk Recovery Utility You can delete the hard disk drive recovery partition without losing the data stored on your C: drive. 1. Click Start --> All Programs --> Hard Disk Recovery Utilities --> Delete Hard Disk Recovery Partition. When the computer powers on, the Delete Hard Disk Recovery Utility warning screen displays.
Sample Delete Hard Disk Recovery Utility screen 2. Click "OK" to continue. 3. When the following warning screen displays, click OK to confirm.
Installing Drivers and Applications The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer. To reinstall drivers and applications: 1. Double-click the "Toshiba Application Installer" icon on the Windows desktop. This utility may also be launched by clicking Start --> All Programs --> Hard Disk Recovery Utilities.
2. Click "Next". 3. Click the item(s) you wish to install. To select multiple items, hold down the Ctrl key as you click your selections. 4. Click "Install". 5. Follow the on-screen prompts to complete the installation process