Fourth Batch Distance Learning Training Programme on ISO 9001:2008 QMS Awareness

SINGHAL INSTITUTE FOR TRAINING AND EDUCATION TRUST

Managing Trustee Keshav Ram Singhal 117, Jeevan Vihar Colony, Anasagar Circular Road, Ajmer 305004, India. Email: site.ajmer@gmail.com Web Pages: http://siteajmer.blogspot.com

Message from the Managing Trustee

Dear Learners, I have great pleasure in presenting you the Distance Learning Training Programme on ISO 9001:2008 QMS Awareness for the benefit of young learners wishing to upgrade their knowledge. Singhal Institute for Training and Education Trust has been established to disseminate and share knowledge for skills building through education, training, research, publication and other activities for the welfare of the community at large without discrimination of caste, creed etc. The benefits of the Trust are open to all irrespective of caste, religion, race, sex etc. The Trust will not carry on any activities with an intention of earning profit. The motto of the Trust is Striving for Continual Improvement. Our Trust recognizes the importance of sustainable and affordable high quality short-term training programmes for skills building. We are committed to disseminate and share knowledge for skills b uilding. Fourth batch of this Training Programme on ISO 9001:2008 QMS Awareness is a distance learning training and will be imparted to candidates on a subsidized fee, who seek admission to the course between 20 May to 30 September 2012. Please take admission and undertake your training with utmost sincerity. Wishing you all success, Yours sincerely,

Keshav Ram Singhal

20th May, 2012
Please see profile at http://www.linkedin.com/in/krsinghal

Code TP001 ISO 9001:2008 Quality Management System Awareness Programme Objective The programme will provide an opportunity to the learner to know the requirements of ISO 9001:2008 Quality Management System and related concepts. Upon completing this training course, the participant should be able to understand: - Quality concept, - Eight Quality Management Principles - Requirements interpretation - Effective implementation of ISO 9001:2008 QMS - Importance of documentation, management review, internal audit and continual improvement. Course contents Introduction about ISO, Quality concept, Quality Management Principles, Step-by-step approach in implementation of ISO 9001:2008, General and documentation requirements, Management responsibility requirements, Resource management requirements, Product realization requirements, Measurement, analysis and improvement requirements, Certification / registration process. Admission Process and Learning Instructions The candidate is required to send duly filled Form F001(hard copy) by post. The candidate may inform by email about sending his/her application by post. The candidate should also submit his/her Pre-training Synopsis (as per details given in F002) along with the application form. Upon receipt of the application (as per Form F001) for admission to the programme and also Pre-training Synopsis (as per F002), we will inform the enrollment number to the candidate. Pre-training Synopsis submitted by the learner will be seen by the lead trainer. Upon communicating the enrollment number, learning instructions (including learning material and assignment details) will be advised to the learner from time to time. Learning instructions, material and assignments for the training are specially designed by professional expert. Learners will be advised learning instructions by email. It is expected that every learner should also spend some time on internet and visit websites and web pages. Details of web pages and websites will be advised by us. The learner will receive a copy of the eBook Implementing ISO 9001:2008 Quality Management System A Reference Guide (published by PHI Learning Private Limited, New Delhi Details at the website phindia.com) as learning material without payment of additional charges. Learners are required to submit home assignments (as per details given in F003) given to them from time to time. Generally there will be six home assignments.

Upon completion of the home assignments , the learner will be required to submit Post-training Synopsis (as per details given in F004) and Feedback (as per details given in F005). Evaluation Marks Evaluation marks are divided as under: Home Assignments 70 Marks Post-training Synopsis 30 Marks
A learner is expected to earn at least 60 marks for successful completion of the training.

Award on successful completion of the training Upon successful completion of the training, the learner will be awarded with a Certificate of Successful Completion of the Training (as per F006). A Learner wishing to get certificate by post will be required to send 100 as postage and forwarding. Duration Minimum Three months, Maximum Six months Minimum Eligibility There are no eligibility criteria for undergoing this ISO 9001:2008 QMS Awareness training. However, it is expected that candidate should have good communication skills in English and computer literate. He must be able to access information from internet. . Fees Candidate should remit following concessional fee along with the application for training: Indian resident - 250 NRI (Non-resident Indian) - 500 Foreign national from a least-developed country (LDC) US$ 10 Foreign national from a developing country US $ 15 Foreign national from a developed country US$ 25 Cheque may be drawn in favour of SINGHAL INSTITUTE FOR TRAINING AND EDUCATION TRUST payable at par in Ajmer (India). 4

Please note - The learner will receive a copy of the eBook Implementing ISO 9001:2008 Quality Management System A Reference Guide (published by PHI Learning Private Limited, New Delhi Details at the website phindia.com) as learning material without payment of additional charges. Distance Learning mode training provides an opportunity to learn from anywhere

Earlier batch of training was free. Why is the Trust now charge fee?
Initially in earlier batches of this training programme, we were not charging any fee from the learners and using resources available at our end for the benefit of young learners. However, we note that a few learners were not using the training in the manner as we hoped. We feel that this may be because candidates in earlier batches of our distance learning training had no liabi lity to pay any fee, so a few learners break sending home assignments any time in between. In this way we felt that our resources were not well utilized. Expenses towards earlier training course were managed by the Trust without charging any fee from the learners. Please note that t he cost of training is estimated 1,500 per learner looking to the present training costs. Looking to such circumstances, we have now decided to charge a concessional fee from the learners

F001 Application for Training

To, The Managing Trustee, (Kind Attention Keshav Ram Singhal) Singhal Institute for Training and Education Trust, 117, Jeevan Vihar Colony, Anasagar Circular Road, Ajmer 305004, Rajasthan, India. Dear Sir, Please provide me an opportunity to undergo the distance learning training on IS O 9001:2008 QMS Awareness (Training Code TP001) for my skills building. My passport-size photograph is affixed on the right-hand top. Relevant details are as under: 1. 2. Name (in Block Capital Letters ) Proof of identity enclosed (Photocopy of PAN Card / Passport / Driving Licence / Identity Card / Any other proof) Fathers Name Date of Birth Present Occupation Educational Qualifications Nationality Status of the country (in case of foreign national) Developed / Developing / LDC Email id

3. 4. 5. 6. 7. 8. 9.

10. Permanent Address 11. Proof of permanent address enclosed (Photoc opy of passport / driving licence etc.) 12. Phone 13. Mobile 14. Details of fee attached DD No . Date . Amount Bank . I hereby declare that I have read the details of the programme and understood its contents. I undertake to undergo training as per learning instructions provided by the Trust.

Date -

Signature of the Learner

F002 Pre-training Synopsis (Distance Learning Training on ISO 9001:2008 QMS Awareness) The learner is required to submit his/her Pre-training Synopsis along with the application form. The Pre-training Synopsis should cover details of the candidate and answers to the following questions: a. Name b. Have you attended any training / course earlier related to ISO 9001 QMS? If yes, provide details c. Have you read any books or literature on the topic related to ISO 9001QMS? If yes, provide details d. Do you have any books or literature on the topic related to ISO 9001 QMS? If yes, provide details e. Have you visited any websites or web pages providing matter related to the topic of ISO 9001? If yes, please provide details f. Please provide brief outline details you know on the subject matter of ISO 9001 QMS g. What do you expect to learn? h. Why you wish to attend this training? i. Any other related questions in your mind before attending this training

Signature of the candidate

Learners should submit Pre-training synopsis along with the application form.

F003 Home Assignment Learners are required to submit home assignments given to them from time to time. Learners should complete home assignments in their own handwriting and sand the same to the Trust by post within the prescribed time limit. Generally 15day time period is provided to the learner for submitting home assignment. Learners may send home assignments by email. Home assignments submitted by the learner should mention following details at the beginning of the Home Assignment: Distance Learning Training ISO 9001:2008 QMS Awareness (Code TP001) Name of the Learner Enrollment No. Home Assignment Number Learning Material Reference No. Date of receipt of Learning Material Date of Completion of the Home Assignment -

F004 Post-training Synopsis Upon completion of the home assignments, the learner will be required to submit Post-training Synopsis. Post-training Synopsis should be a report from the learner what he has learnt during the training. It is expected from the learner that he should prepare a detailed report of his learning. The learner will be advised with a suggestive format for Post-training Synopsis for guidance. Post-training Synopsis should be prepared in two copies, out of which one copy should be sent to the Trust by post. One copy of the Post-training Synopsis should be retained by the trainee. Soft copy of the synopsis may also be sent to the Trust in addition to the hard copy.

F005 Feedback Along with Post-training Synopsis, the learner should also send FEEDBACK. The FEEDBACK should cover details of the learner and answers to the following: 1. Name 2. Enrollment No. 3. Training Topic and code ISO 9001:2008 QMS Awareness TP001 4. Mode Distance Learning 5. How was the learning experience? Excellent / Very Good / Good / Not Good 6. How you rate the learning material? Excellent / Very Good / Good / Not Good 7. Whether you propose any change in the Programme objectives, course contents, admission procedures etc.? 8. What is your opinion about the fee charged by the Trust towards this training? Too high / High / Reasonable / Low

9. Would you like to recommend others to undertake similar training?

10. Your views / suggestions, if any.

Signature of the learner

F006 Certificate on Successful Completion of Training

Certificate No. Date:

SINGHAL INSTITUTE FOR TRAINING AND EDUCATION TRUST

THIS IS TO CERTIFY THAT NAME OF THE CANDIDATE (Enrollment No. ) HAS SUCCESSFULLY ATTENDED DISTANCE LEARNING TRAINING ON ISO 9001:2008 QMS Awareness
Course Contents in brief
Introduction about ISO, Quality concept, Quality Management Principles, Step -by-step approach in implementation of ISO 9001:2008, General and documentation requirements, Management responsibility requirements, Resource management requirements, Product realization requirements, Measurement, analysis and improvement requirements, Certification / registration process.

Trustee

Managing Trustee
117, Jeevan Vihar Colony, Anasagar Circular Road, Ajmer 305004, India. Phone 91-9460900733 Email site.ajmer@gmail.com

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Feedback from our earlier learners

Ms. Sofia Parada Tur (a learner from Switzerland Enrollment No. TP001/2011026) The course has provided a solid basic understanding on the term quality and quality management. Ms Padmini Gaddipati (a learner from Bangalore, India Enrollment No. TP001/2011027) It is good to undergo this training programme. I have learnt many things. Kshitij Varshney (a learner from Mumbai, India Enrollment No. TP001/2011009) I would like to thank the Trust for providing me the opportunity to undergo this training as well as providing me the expert guidance at various stages of the training. Vikash Kumar (a learner from Bangalore, India Enrollment No. TP001/2011006) When I joined the program I had very little idea about ISO. I enrolled in this course with motive to learn more about ISO requirements, practices and most important the practical applications of it. The program has increased my understanding many folds about ISO. Ms. Veera Redkar (a learner from Pune, India Enrollment No. TP001/2011009) I joined the program not knowing much about ISO, other than the general Google based knowledge. I started this course with an expectation of better understanding of the topic and exposure to practical application of the teachings. The distance learning program has helped me understand the nuances of ISO QMS. It has extended my knowledge about the workings of obtaining an ISO 9001 certification and the documentation and controls that go behind it. The course material provided to us has been of immense help and has resulted in a lot of learning.

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About the TRUST Singhal Institute for Training and Education Trust is set up by Keshav Ram Singhal by a deed of trust dated 6 November 2009. The Benefits of the Trust are open to all irrespective of caste, religion, race, sex etc that the Trust will not carry on any activities with an intention of earning profit. The motto of the Trust is Striving for continual improvement. The objects of the Trust are (i) To disseminate and share knowledge for skills building through education, training, research, publication and other activities for the welfare of the community at large without discrimination of caste, creed etc. (ii) To arrange public lectures, orations and honour awards in the domain of public utility. (iii) To hold awareness lectures, educational camps, public awareness camps, consumer protection camps or other such charitable camps independently or in association with other Govt. / Non-Govt. Agencies. (iv) To be supportive trust to all charitable trusts working in India for their creative activities, and (v) Generally for any other charitable purpose as defined under the Income Tax Act, as amended from time to time so as to obtain exemption of income of the trust under the Income Tax Act. The Trust has been allotted the PAN by the Income Tax Department and the allotted PAN is AAJTS7104G. Following Trustees supervise the activities of the Trust: Keshav Ram Singhal, M. A., CAIIB, PGPMBF Managing Trustee (Please see
profile of the Managing Trustee at http://www.linkedin.com/in/krsinghal)

Dr. Divya Singhal, Ph.D. Joint Managing Trustee Roop Kishore Singhal, M. Com. Trustee Navin Sogani, M. Com Trustee Ms. Shefali Martins, M. A. - Trustee Ms. Shivya Singhal, M. Sc. - Trustee Ms. Deepti Singhal, M. Tech - Trustee

Web pages: http://siteajmer.blogspot.com Email: site.ajmer@gmail.com Donation

All voluntary donations both towards corpus or otherwise gifts, legacies or grants in cash or in kind are accepted by the trustees. Any individual or organization may send i ts donation to the Trust by crossed cheque favouring SINGHAL INSTITUTE FOR TR AINING AND EDUCATION TRUST.

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Profile Summary of the Managing Trustee KESHAV RAM SINGHAL

(A) Post Retirement (after July 1996): Trainer Organized a number of training programmes - ISO 9001 QMS, Internal Audit, ISO 14001Awareness, 5-S Practice etc. Trained more than 1000 personnel. Handled a Management Development Programme at Goa Institute of Management as Facilitator. Consultant (ISO 9001 QMS) Pro vided advisory guidance to various organizations Ajmer Centre Coordinator, National Centre for Quality Management (NCQM) since August 2000. Editor and Publisher Publication series Management Systems Awareness, Reference Guide to ISO 9000 Certification, Awareness on ISO 9001:2000 (in Hindi), Reference Directory etc. Editor Edited various publications (Chambal, Badte Kadam etc.) Auditor and QMS Professional Worked as Auditor (ISO 9001QMS) on behalf of certification bodies. International recognized professional. Undertaken jobs assigned by RvA (Netherlands) witness audits of DNV and BIS in 1998 and 1999 respectively. Conducted ASQ certification and NCQM DTQM e xaminations in Ajmer as Proctor. Member of Impartiality Committee of QSI Certifications (NABCB accredited). Written/developed a number of articles, various literatures, training packs Past Treasurer Handled responsibilities as Hony Treasurer of Rajasthan State Bharat Scouts and Guides, Ajmer Local Association and Ajmer Division. Managing Trustee, Singhal Ins titute for Training and Education Trust Past President, Lions Club Ajmer Sarvodaya Fellow Member National Centre for Quality Management (NCQM.) Life Member - Quality Council of India (QCI)

(B) 1971 1996: Around 25 years work experience in banking Industry (in various positions including manager, deputy manager, officer Bank of India). Worked in various departments (Deposits, Advances, Operations, Foreign Exchange, Personnel etc.). Certificated Associate of Indian Institute of Bankers (CAIIB). MM Grade Scale II officer (January 1990 1996). Handled Bank of India, Banskho Branch as Manager for two years. Delivered lectures at the Bank of India Zonal Training Centre, Patna.

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Participated in various ZCC / ZSC meetings. Participated in Departmental Inquiries as Presenting Officer, Defence Representative.

Specialties Banking, Finance, Management Systems, QMS Audit, Publishing, Editing, Training etc.

Keshav Ram Singhal is a versatile personality, who works for the cause of human mankind, having knowledge in various fields and experience in Banking, Quality Management System, QMS Audit, Publishing, Editing, and Training etc. He is a fast learner, always on the lookout for new and emerging concepts, having capacity and capability to handle responsibilities. He is associated with different social and professional organizations with a vision to bring some positive change in the society by his individual efforts. He is an optimist, social and outgoing person, good listener and dedicated worker.

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Ability determines what you can do. Aptitude determines what you can learn to do. Aspiration determines what you hope to do. Attitude determines what you believe you can do.

Keep adding something new Become a valuable resource Keep learning

Education (as well as training) is important because it equips the learner with all that is needed to make his dreams come true. Learning new things opens the doors of brilliant career opportunities. It fetches better prospects in career and growth. Every employer of today requires his prospective employees to be well educated and trained. He requires expertise. So education and training become necessary for employment and growth in career. KNOWLEDGE IS POWER.

Learning is a process that never ends. Singhal Institute for Training and Education Trust will help you in acquiring the latest knowledge.

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KNOWLEDGE IS POWER. ACQUIRE AND IMPROVE KNOWLEDGE TO GAIN POWER.

e-Published by Keshav Ram Singhal, Managing Trustee, Singhal Institute for Training and Education Trust, 117, Jeevan Vihar Colony, Anasagar Circular Road, Ajmer 305004, India. Information mentioned in this Prospectus is subject to change. Ma y 20, 2012

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