White Paper

November 2010

Improving Aircraft Turnaround Efficiency Using Integrated Technology

A Technology Approach to Improve Ground Operations

Everyone knows flight delays are a hassle, but it turns out they are extremely expensive, too (Oct 19, 2010) Will Kane- The San Francisco Chronicle

EyeDPro
www.eyedpro.com Cumbria, United Kingdom

Accurate VisionBetter Results

Page 1

White Paper

November 2010

Introduction
There will always be delays and cancellations at the worlds airports. There are things that can not be controlled such as the weather, and then there are mechanical issues that might come up. However, in the latest study done by Berkeley, there are even more interesting findings that shed more light on improving the aircraft turnaround times with a lot of different variables that impact the timing. According to the Berkeley study, more than half the cost associated with flight delays is borne by passengers. The study further states that delays cost passengers $16.7 billion and the airlines another $8.3 billion for a total industry cost of $33 billion including other costs. The operations around the aircraft are very complex and involve a team effort by multiple companies who are all responsible with a portion of the activity that is very time sensitive. This makes the coordination very complex. There is always room for human error. Furthermore, the airline staff is under great pressure to meet the time deadlines securely and promptly. When things go right, everybody is happy for a job well done. But when things go wrong, it can be a true nightmare costing the airlines millions of dollars per year let alone the impact on their customers- the passengers. With all the track and trace technologies at hand, an integrated approach to provide fully automated visibility at all times is definitely a solution that should not be ignored. This paper defines the solution and clarifies the issues at hand and how technology can actually minimize the risks of errors while minimizing the human intervention.

The economic challenges of cost control are well known. An equally pressing challenge is achieving the ability to have full visibility of all equipment and people in motion in the open land around airport terminals. This is the key to increasing the efficiency around the aircraft and maintaining the desired turnaround times at all times.

EyeDPro
www.eyedpro.com Cumbria, United Kingdom

Accurate VisionBetter Results

Page 2

White Paper

November 2010

EyeDPro addresses the following issues:

Real- time information on assets plays an increasingly important role in operational and financial decision making. More security and efficiency can be achieved when more accurate data on assets in motion are made available in this very complex environment.

Lack of visibility of progress by the airline or its agents No automated exchange of information in real time Most is on paper and/or voice/radio based

Solution 1. All players implement the required track and trace equipment so all movement of staff and critical equipment can be followed in real time and automatically. The support of the hardware helps minimize the human intervention reducing the probability of human errors. The track and trace equipment is in place to integrate and share information in real time. 2. The information gathered by the equipment in place can then be pushed to the workforce using mobile computing and PMR= Work Force Mobility. 3. Share the information between all involved parties to create a transparent turn around process. This also creates a very positive relationship between the carriers and its suppliers.

These solutions: 1/ Improve the security of the open spaces around the aircraft 2/ Enable faster aircraft turnarounds by providing real-time data on the performance of suppliers at the airport Many turnaround delays occur from bottlenecks in the sequence of activities that take place between consecutive flights because the companies carrying out these tasks don't always share information. A breakdown somewhere along the line can cause system-wide snarls in baggage handling, refueling, maintenance tasks and passenger transfer.

EyeDPro
www.eyedpro.com Cumbria, United Kingdom

Accurate VisionBetter Results

Page 3

White Paper

November 2010

EyeDPro Technology
EyeDPros unique agnoSix platform is a rich foundation where a variety of monitoring technologies (GPS/GPRS, RFID, WiFi, Bluetooth and InfraRed) can be integrated and customized to produce the most cost efficient results for the aviation industry. agnoSix is a multi-dimensional process for
real time intelligence solutions.

agnoSix platform provides exceptional results through:

o Fully managed service, remotely hosted (optional at client premises) Thin client (browser) interface Standard web service/FTP/JMS interfaces for data acquisition E-mail/SMS/FTP interfaces to exchange data with users Multi tenant environment with controlled information sharing Multi purpose document conversions Flexible web portal suitable for multiple applications Mobile Extension

o o o
Asset/inventory management becomes a breeze when GPS and RFID technologies are integrated. Individually, they have restricted capability to secure the assets.

o o o o

EyeDPro
www.eyedpro.com Cumbria, United Kingdom

Accurate VisionBetter Results

Page 4

White Paper

November 2010
Single Platform Integrating all Required Technologies in Real Time

Please note that your existing hardware/middleware can seamlessly be integrated onto agnoSix providing you with a single platform where all parties involved in efficient operations can work with real time information and sharing of data to minimize the risks of human error and delays.

Contact us for a free on-line Demo at: info@eyedpro.com

EyeDPro
www.eyedpro.com Cumbria, United Kingdom

Accurate VisionBetter Results

Page 5

White Paper Our core team members

November 2010

William Gill - Managing Director and Co-Founder Bill has over 30 years of experience in control and monitoring systems ranging from requirements analysis to system development and project management. Bills extensive domain knowledge includes a variety of market segments such as logistics, civil aviation, aerospace, as well as diverse fields of petrochemicals, nuclear energy, RADAR, SONAR, and telecommunications. Bill resides in the United Kingdom.

Gail Onat - Vice-President of Global Marketing Gail brings in the value of a complete B2B marketing experience built over 20 years while working with technologies such as GPS, RFID, as well as a variety of software applications for industries globally. Her keen sense of customers' needs and her skills in integrating these needs with a company's portfolio has built her reputation as one of the best B2B marketers. Gail has a BA and MBA in marketing and resides in the United States.

Jan Boen - Vice-President of Business Development and Co-Founder Jan has over 20 years of experience in IT and Telecom business development, consulting and solution design. Since 2005 Jan has been working in Automatic Identification, Tracking & Tracing + real time business intelligence provided as Software as a Service (SaaS). His main industry domain expertise is the Air Transport Industry (ATI), Military and IT/Telecom. Jan holds an Engineering Degree and MSc. and resides in Belgium.

Patrick Bernard - Vice-President of Professional Services Patrick has over 24 years of IT-experience acting in both technical as well as business roles striving towards a perfect alignment between the business needs and IT. He's specialized in executing diverse project and program management missions in software development and IT & Service delivery organizations; this on a strategic, tactical and operational level. He has a vast and wide industry track record including more than 8 years in the field of SaaS. Patrick resides in Belgium.

EyeDPro
www.eyedpro.com Cumbria, United Kingdom

Accurate VisionBetter Results

Page 6

White Paper

November 2010

Contact us at sales @eyedpro.com

About EyeDPro: EyeDPro is a dynamic technology company established by entrepreneurs that have over 20 years of technical and business expertise in software development on a global scope. The core members bring in the wealth of market knowledge, exceptional focus on customer specific applications as well as strong commitment to service and support. Our management has over 20 years of experience in the aviation industry.
Headquartered in England, the company operates in continental Europe (Belgium) as well as the Americas (Atlanta) targeting a variety of markets including (air) transportation, manufacturing, retail, as well as logistics industries. Our AgnoSix platform has exceptional flexibility, reliability as well as customizable features specific to each selected industry. Our response times are quick and our commitment to meeting the requirements is unparalleled. The platform enables the integration of a variety of technologies such as the blue tooth, GPS and GPRS as well as RFID and the ubiquitous bar codes, to assure the most effective real-time tracking of assets.

We provide the "Accurate Vision.... " you achieve the "Better Results.."
Contact us at : sales@eyedpro.com

EyeDPro
www.eyedpro.com Cumbria, United Kingdom

Accurate VisionBetter Results

Page 7