Process ID

Process Name

Scenario Patient Comes for Service with Appointment

Alternate Process ID

Service Rendering for 2 1 D Echo

Service Rendering for 2 Stress Test

Patient Comes for Service with Appointment

Emergency Provisional 3 Reporting

While Service Rendering Neurology Specialists in the Emergency Department requests CT Scan(Marked Urgent) though Investigation screen or Manually

4 Additional Services

Physician understand the need of Additional Service while rendering requested service

Editing of Requested 5 Service

Physician understand the Need for change of equested service while rendering

6 Dispatch Of Reports

Patient Comes to Collect Report

Step No.

User Role

Activity Main Receptionist Calls the Cardiology reception and confirms availability of Doctor Registers The Patient

1 Manual 2 Main Receptionist

3 Main Receptionist

3 Main Receptionist 4 Cardiology Reception 5 Doctor/Nurse 6 Cardiology Reception 7 Cardiology Reception

Makes OP Service Request for the same Takes General History which will be replicated and can be edited in Service Rendering Screen Marks Arrival of Patient Renders Service, Marks Scan Completed Types The report Prints the report with Electronic signature Main Receptionist Calls the Cardiology reception and confirms availability of Doctor Registers The Patient

1 Manual 2 Main Receptionist

3 Main Receptionist 4 Cardiology Reception 5 Manual 6 Manual

Makes OP Service Request for the same Marks Arrival of Patient and generates consent form Nurse Prepares the Patient Physician Renders Service and Prepare Notes 1. Marks Scan Completed 2. Types Report 3. Attaches the PDF to Desktop for the Findings from other Software Prints the report with Electronic signature

7 Nurse 8 Cardiology Reception

Service gets replicated automatically in the OP Service Request Screen of Receptionist Bills the patient. So Receptionists Bills the Emergency Receptionist/ Radiology patient by saving the transaction. Marks it 1 Reception Urgent. Takes Consent If any Takes General History which will be Emergency Receptionist/ Radiology replicated and can be edited in Service 2 Reception Rendering Screen 2 Manual Technician Scans the patient

3 Technician/Radiologist 4 Manual

Updates Service Rendering Radiologist Makes Provisional manual Report Typist hand-overs the Manual report and marks the Checkbox OR Types the Report and asks for Radiologist Authorisation OR Types the Report & sends it online to Emergency Department with Digital Signature Can see the reports but can't print Prints the report with Digital Signature

5 Typist 6 Emergency Physician 7 Typist

1 Radiologist/Technician CCO Receptionist/ Radiology 2 Receptionist

Performs & Updates Additional Service in System Bills the Patient and Accepts Cash

1 Radiologist/Technician CCO Receptionist/ Radiology 2 Receptionist

Performs & Edits the Billing Service in System Bills the Patient and Accepts Cash

1 Dispatch CCO Receptionist/ Radiology 2 Receptionist 3 Dispatch

Checks for any Shortpayment Accepts Short Payment Hand over Reports

Menu

Data

Output

Remarks

NA Patient Registration

OP Service Request

NA BH Card Bill Cum Receipt, Consent Form(With USG-OBS Service)

History- New Screen 1. Pending List 2. Arrival 1. Pending List 2. Service Rendering NA Central Dispatch

No Output No Output

NA

NA Report

NA Patient Registration

OP Service Request 1. Pending List 2. Arrival NA

NA BH Card Bill Cum Receipt, Consent Form(With USG-OBS Service) Consent Form NA

NA

No Output Central Dispatch Report

OP /Casualty Service Request

1. Bill cum Receipt 2. Consent form if any

History- New Screen NA

NA

No Output NA

1. Pending List(After Billing) 2. CT Scan Service Rendering

No Output

In The Pending List, person can see high Priority marked

1. Pending List 2. CT Scan Service Rendering(Edit Mode) Pending reports Central Dispatch

For all the Provisional CT Reports given Manually, there is checkbox which needs to be marked by the Typist

Service Rendering OP Service Request

No Output Bill Cum Receipt

Service Rendering OP Service Request

No Output Bill Cum Receipt

Central Dispatch

No Output Bill Cum Receipt Report

Central Dispatch

Menu

Test Scenario Background

Menu

Investigation Type-Obs/Other Pregnancy(In Weeks)OrganMachine NameMachine TypeMachine Serial NumberLocationFinding TypeTechnician 1Technician 2Reported/ Unreported Provisional Diagnosis 1 Provisional Diagnosis 2 Provisional Diagnosis 3 Provisional Diagnosis 4 Provisional Diagnosis 5

A cash paying patient comes for CT Liver A cash paying patient comes for USG-Obs After the After the billing, patient sits in Pending of CT billing, patient sits in Pending List for Service radiologist List for Service Rendering. Rendering. Radiologists selects the patient from the Radiologists selects the patient from the Pending List and marks the service rendered and Pending List and then realised patient needs add following details. Here moment USG-Obs was CT scan for whole abdomen, thus modifies selected Investigation Type Becomes Mandatory the service requested.

A corporate patient comes for XRay Right-arm. After the billing, patient sits in Pending of CT radiologist List for Service Rendering. Radiologists selects the patient from the Pending List and then realised patient needs X-ray History taken by the receptionist Cervical Region besides X-Ray Right- can be seen here and can be arm, thus adds additional service. edited.

After getting the service rendered with reports, patient comes next day with complaint that Physician is not happy with the report, so another Radiologist modifies the report through edit Mode Mode

Radiologist after receiving the report from Typist makes certain changes and sends the report back Patient Comes to collect the orginal After the patient was given to Typist for printing Report. Provsional Report,

Menu

Test Scenario Background

After the Radiologist/Technician Updates the Service Rendering USG it sits in the Pending list of Typist, Typist selects the patient and does the reporting and then Prints the report through Central Disptach with Electronic Signature

Service Rendering

After the Radiologist/Technician Updates the Service Rendering USG it sits in the Pending list of Typist, Typist selects the patient and does the reporting and then sends for authorisation to same radiologist. After Authoriasation it again sits in the Pending list for Printing though central dispatch

After the CT scan report was rendered, a manual Provisional report is handed over to patient and the same is marked by Patient Comes to collect Typist. the orginal Report.

Menu

Test Scenario Background Patient Comes to Collect the report. Dispatch person checks the status of payment and prints the report

Service Rendering

Patient comes to collect Patient Comes to Collect the report. Patient comes to collect the the report for CT Scan Dispatch person checks the status of report for USG after the after the patient was payment and finds the patient has some patient was given a given a Provisional outstanding to clear for Radiology Provisional Printed USG Printed CT scan report Services, so directs the patient to pay report from the system the from the system the and then prints & handovers the report other day. After other day. After